EDT PE Install Guide

Draft
EDT Production and

Economics Installation Guide
2004-2005 Landmark Graphics Corporation
June 2005
2004, 2005 Landmark Graphics Corporation
All Rights Reserved Worldwide
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or translated into any human or computer language, in any form or by any means, electronic, magnetic, manual, or otherwise, or
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P.O. Box 42806, Houston, Texas 77242, USA
Phone: 713-839-2000
FAX: 713-839-2401
Web: www.lgc.com
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3DFS, 3D Drill View, 3D Drill View KM, 3DView, 3D Surveillance, Active Field Surveillance, Active Reservoir Surveillance,
ADC, Advanced Data Transfer, ARIES, Asset Development Center, Asset Development Centre, Asset Performance, AssetView,
Atomic Meshing, BLITZ, BLITZPAK, CasingSeat, COMPASS, Corporate Data Archiver, Corporate Data Store, Data Manager,
DataStar, DBPlot, Decision Suite, Decisionarium, DecisionSpace, DecisionSpace AssetPlanner, DecisionSpace AssetView,
DecisionSpace Atomic Meshing, DecisionSpace Decision Management Systems(DMS), DecisionSpace PowerGrid, DecisionSpace
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ProMAGIC, ProMAX, ProMAX 2D, ProMAX 3D, ProMAX 3DPSDM, ProMAX MVA, ProMAX VSP, pSTAx, QUICKDIF,
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Note
The information contained in this document is subject to change without notice and should not be construed as a commitment by
Landmark Graphics Corporation. Landmark Graphics Corporation assumes no responsibility for any error that may appear in this
manual. Some states or jurisdictions do not allow disclaimer of expressed or implied warranties in certain transactions; therefore,
this statement may not apply to you.
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installing Release 2003.14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Before You Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Draft
MSDE Install Behavior with SQL Server Client/SQL Server . . . . . . . . . . . . . . . . . . . . 6
Engineers Desktop R2003.14 Summary Level Release Notes . . . . . . . . . . . . . . . . . . . 7
The Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Installation Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Local (Standalone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
EDM Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
The Local Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Local Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Uninstall Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
EDM 2003.14 Uninstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
The Modify Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
The Repair Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
The Remove Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
LAM 2003 Uninstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
MSDE Uninstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Installation Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
System Restore Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Machine Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
1317 and 1303 Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
1603 Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
1713 Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Error Installing Microsoft .NET FrameWork . . . . . . . . . . . . . . . . . . . . . . . . . .45
Miscellaneous Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Unable to Complete Install Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installation Hangs During MSDE Install Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Unit Symbols Display Incorrectly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Licensing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Appendix A: Directory Permissions . . . . . . . . . . . . . . . . . . . . . 49

Registry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Client Installation Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Server Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Administrative Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Appendix B: Useful and Related Documents . . . . . . . . . . . . . . 53

Release Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Draft
Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
EDM Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
EDT Drilling Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
EDT Production & Economics Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
EDM Drilling Database Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
EDM Production and Economics Database & Migration Guide . . . . . . . . . . . . . . . . . . 55
EDM Drilling Data Migration Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
EDT on Citrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
How to use Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using Microsoft HTML Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using WebHelp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Appendix C: Support Locations . . . . . . . . . . . . . . . . . . . . . . . . 59
Contacting Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Landmark EDT Installation Guide
Introduction
Draft
ATTENTION: For the 2003.14 release, the installation has been broken up into
three separate installs which should be run in this order:
Third-party components (CD Vol 5)
EDM (CD Vol 5)
Drilling applications (CD Vol 6) and /or Production & Economics applications
(CD Vol 15)
Note that you will NOT be prompted to enter these CDs. Run the Third-part
Components insall first, from CD Vol 5. When it completes, insert CD Vol 5 and
run the EDM install. After it completes, insert either CD Vol 6 to install Drilling
applications, or CD Vol 15 to install Production and Economics applications.
For an outline of various insallation scenarios, see the hardcopy guide Planning
the EDT Installation, which is in the box. For complete installation details, see
the following online guides, which can be found in the \Products\EDT\Docs on
the installation CDs:
EDM Installation Guide (EDM_Install.pdf), EDT Drilling Installation Guide
(EDT_Drilling_Install.pdf), and EDT Production and Economics Insallation
Guide (EDT_PE_Install.pdf).
Welcome to Landmarks release of the Engineers Desktop version

2003.14. This installation guide provides instructions for installing
Landmarks Production and Economics applications.
Version 2003.14 is the third release of the Engineers Desktop, which

continues on the integration roadmap by integrating Drilling and Well
Services, Data Management, Production, and Economics applications
onto the EDM shared Data Model.
Installing Release 2003.14

This installation is not an upgrade from the 2003.11 Release. To install
2003.14 you must do the following:
uninstall Release 2003.11

install Release 2003.14
test your data in 2003.14
R2003.14 : Introduction 3
EDT Installation Guide Landmark
Before You Install
Prior to installing Engineers Desktop R2003.14, review the following

sections.
Draft
Installation Checklist
The applications found in Engineers Desktop R2003.14 have
dependencies on the order of installation. The following checklist
outline phases of the installation process.
1. Upgrade the Operating System, if necessary. For Windows 2000,

Service Pack 4 must be installed for use with FLEXlm LAM
Client/Server. For Windows XP, Service Release 1 must be
installed.
2. Install Oracle (if you are using Oracle).
3. Patch Oracle (if you are using Oracle).
4. Before installing products you must load Adobe Acrobat Reader

(available on CD Volume 2) if you want to read the available
documentation.
5. Uninstall any existing FLEXlm license servers (LAM servers)

older than R2003.0 (FLEXlm version 7.2e). See LAM 2003.0
Windows Release Notes (LAMReleaseNotes.pdf), located in the
Products\EDT\Install\LAM folder on CD 5, for details.
6. Install the 2003 LAM server (FLEXlm version 7.2e) and obtain
product licenses. See LAM 2003.0Windows Release Notes
(LAMReleaseNotes.pdf), located in the
Products\EDT\Install\LAM folder on CD 5, for details.
7. The Edinburgh Petroleum Services (EPS) applications WellFlo

EDM and PanSystem EDM must be installed separately from
Landmark applications. The setup.exe for both WellFlo EDM and
PanSystem EDM can be found in the Petroleum Engineers folder
on the Landmark CD, volume 15. EPS provides best-in-class
well engineering software to support upstream oil and gas asset
decision making. These field-proven applications are core
technologies needed by production and reservoir engineers to
design and analyze pressure transient well tests, design
4 Before You Install: Introduction R2003.14

completions and artificial lift installations, and understand

reservoir response using material balance analysis techniques.
8. Install individual products (available on CD Volumes 5, 6, 7, and

15).
Draft
9. Migrate or update existing databases (see the EDT PE Db Creation
Upgrade & Migration Guide).
Latest EDM Engineering R2003.11.0.4 Patch
Prior to updating the 2003.11 database make sure the latest patch
(20011.5.0.4) has been applied. For information on the 2003.11.5.0.4 patch
contact Landmark Support.
Licensing
If you are using a FLEXlm dongle (bitlock), you must install
FLEXlm 7.2i on the standalone or client machine.
To install FLEXlm 7.2i for bitlocks:
1. Go to your installed \LAM\bin folder, and run flexid.exe to install

the bitlock drivers.
2. To request a bitlock license, run \LAM\bin\lmtools.exe. Select

System Settings tab; provide the value you see in the FLEXID9
field.
MSDE Install Behavior with SQL Server Client/SQL Server

Microsoft Desktop Engine or MSDE is the standalone database
provided with the Engineers Desktop R2003.14 release. MSDE is a
new technology that provides local data storage that is compatible with
Microsoft SQL Server 2000. It is designed and optimized for use on
smaller computer systems, such as a single-user computer or small
workgroup server.
MSDE installation issues impacting PCs with SQL Server installed are
listed in MSDE Installation Issues on page 138 of this manual.
R2003.14 Before You Install: Introduction 5

Engineers Desktop R2003.14 Summary Level Release Notes

The Summary Release Notes document outlines necessary information
about:
the applications in Engineers Desktop R2003.14 Draft

the hardware and operating systems on which you can run
Engineers Desktop R2003.14
product dependencies
The Summary Level release notes do not detail all of the new features
or known problems for individual products; for this information,
consult the release notes of the individual products.
6 Before You Install: Introduction R2003.14

The Installation
The Landmark Engineers Desktop 2003.14 Release applications are

discussed in the Engineers Desktop R2003.14 Summary Level Release
Notes. Draft
Installation Types
For the Production and Economics applications, there is only one type
of installation available: Local (Standalone).
Local (Standalone)
This install is appropriate for Engineers needing to install the
Engineers Desktop locally on a PC or laptop to be used by one user.
The Local installation will copy the product software, database, and all
required support files to the designated directory on the PCs local hard
drive. For instructions on implementing the Local installation option
see The Local Installation on page 11.
EDM Installation Checklist

Refer to the detailed installation procedures for each of the listed items
below:
1. Log in using the PCs local administrator account.
2. Start the installation from the Landmark Engineers Desktop CD,

Volume 15.
3. Select the components to be installed (see page 8 for details on

each available component). The files will be installed.
4. Reboot.
5. Obtain licensing or bitlock. See the LAM 2003.0Windows

Release Notes document (LAMReleaseNotes.pdf, included on
Volume 5 CD, in the Products\EDT\Install\LAM folder) for details
on obtaining a license.
R2003.14 The Installation: Introduction 7

6. Migrate existing databases (see the EDT PE Db Creation Upgrade

& Migration Guide).
7. Log in to the database and start using the applications (See

Getting Started on page 23.).
Draft
8 The Installation: Introduction R2003.14

The Local Installation
Draft
This section describes the installation procedure for the Engineers
Desktop 2003.14 products in a standalone environment on a Windows
2000 system.
The Local installation will copy product software, MSDE database, and
all required support files to the designated install directory on the PCs
local hard drive.
Important Installation Notes!
This installation is not an upgrade from the 2003.11 Release. For more
information see Upgrading Release 2003.11 on page 3.
The person installing MUST be logged in with local administrator privileges;

otherwise, programs will fail to install properly.
ALL open programs should be closed prior to the commencement of the

installation, including the Windows Office Toolbar.
Landmark recommends the use of the Volume 15 CD when installing the

Production and Economics applications. Placing the installation in a local or
network directory may cause errors during the install. Windows long file names
may truncate to the 8.3 format due to path length limitations (256 characters) in
the Operating System. This may result in the installation not finding the files.
Both UNC paths for network locations and mapped driver letters are supported by
this installation. UNC paths pointing to local drives are not supported.
The Common Installer will first check the system for the following:
Checks System for: Result

.NET Framework Prompts with the choice to install the
.NET Framework.
Window 2000, XP, and Windows 2003 The Common Installation will check for
Server operating systems the presence of one of these operating
systems. If none of these operating
systems are detected, a message appears
and the installation will not proceed.
R2003.14 The Local Installation 11

Checks System for: Result

Window 2000 SP 4 and Windows XP If not found, a message appears,
SP1 warning that the Engineers Desktop has
only been tested on Window 2000 SP 4,
Windows XP SP1, and Windows 2003
Server. Draft
Windows 2000, Windows XP, Windows If none of these operating systems are
2003 Server detected, a message appears and the
installation will not proceed.
Administrator Permissions The Common Installation checks to see
if the user has local administration
privileges on the PC. If the user does not
have local administration privileges, a
message appears and the installation
will not proceed.
12 The Local Installation R2003.14

Local Installation Procedure
1. Insert Landmarks R2003.14 Volume 15 CD into the CD-ROM

drive. If the installation does not start automatically, run the
INSTALL.EXE file on the CD from the Start > Run command in Draft
Windows (e.g., D:\Install.exe).
2. Landmarks splash screen appears, click Continue.
The next splash screen appears. From this splash screen you can:
view Summary Release Notes
view System Requirements
view this Installation Guide
install the Engineers Desktop 2003.14
3. Sincle-click the Installation option to begin the Engineers

Desktop installation.
Double-click vs Single-Click
It is important to single-click the Installation option. Double-clicking the

option may cause an error (Error 1603).
Windows Installer Flashing
If you get a Windows Installer window to pop up multiple times, you MUST
let it finish; please do not cancel any of them. Windows Installer is repairing
your registry, which might have gotten corrupted by previous installations.

The InstallShield Wizard opens and displays the Landmark

Engineers Desktop 2003.14 - InstallShield Wizard window.
Draft
4. Click Next.
Aborting Setup
At any time during the installation click Cancel to exit the InstallShield
Wizard.

The Landmark Third Party Check window displays.
Draft
5. Click Next. The Customer Information window appears.
6. Enter the User Name and Company Name.
7. Select an application install option:

Anyone who uses this computer - This option will placed

Desktop Shortcuts and Start Menu items under the All Users
folder in Documents and Settings.
Only for me - This option will placed Desktop Shortcuts and

Start Menu items under the current users folder in Documents Draft
and Settings.
8. Click Next. The Choose Destination window appears.
9. In the Destination Folder area, use the default location or click

Browse to navigate to a different folder where Engineers Desktop
applications are to be installed. The Landmark default install
folder for the Engineers Desktop is C:\Landmark\EDT.
Possible Issue when Select a Custom Destination Folder
If the Destination Folder is customized by appending another folder to the

Default location (e.g., C:\Landmark\EDT\Davenport), errors may occur
during the file copying stage of the installation.

Selecting the Back Button
When the Back button is selected the Destination Folder is not remembered
and will default back to C:\Landmark\EDT. Customized directories must be Draft
reentered.
10. Click Next.
The Select Features window appears.
11. Activate the checkbox(es) next to each group of components to be

installed. To select individual components use the + to expand the
component groups.
Checkboxes not appearing in the Select Features window.
If the Installation Wizard detects that a previous version of a Production and

Economics application is installed on your machine, the checkbox for that
particular application will not appear in the Select Features window.
If you do not see a checkbox for the application you are trying to install,
cancel the installation. Then, check your machine and uninstall the previous
version of that application. Once you have uninstalled the previous version,
re-run the installation. The checkbox for the application (and all of it's
subcomponents) will then appear in the Select Features window.

12. The hard disk space required for the components selected is
displayed under the selection area.
The Space Required on drive informs the installer how much

disk space will be used by Setup for the selections made.
Changing the selections will affect the amount of disk space Draft
required. This does not include the amount of disk space
required for the MSDE installation.
The Space Available on drive lets the installer know how

much disk space is available on the system. This is a good
indicator as to whether the drive can accommodate the selected
applications or database tools.
The Engineers Desktop applications are all separately licensed.

Select only the application(s) for which the user is licensed.
13. Click Next.
If setup detects that LAM (License Application Manager) 2003 is

not installed, the Setup Type Selection for Landmark FLEXlm
Installation window appears.
FLEXlm is a licensing method common to all Landmark products.

It provides a single, licensing system that integrates across PC and
network environments. FLEXlm Licensing files and FLEXlm
Bitlocks are supported for Engineers Desktop applications. It
requires a specific folder to store the license files.

14. To install FLEXlm on this machine as a LAM Server, select the

LAM Server button.
Or
If the LAM Server is located on another machine, select the LAM Draft
Client button to install FLEXlm client on this machine.
Note:
Version 2003 of LAM Client is needed to run the Engineers Desktop

R2003.11 applications. If a version of LAM exists prior to 2003.0 it will not
be removed, as it may be required to run previous versions of the
applications.
The Select FLEXlm Folder window appears.
15. For a LAM Client install, the installation will attempt to detect the
location of the LAM Server; if one is found, then the path will be
displayed in the Destination Folder area. Verify that this is the
correct path. If it is not found, click Browse to navigate to the
location of the LAM directory. Your System Administrator
should know the location of the LAM Server install.

For a LAM Server install, use the default location found in the
Destination Folder, or click Browse to navigate to a different
destination folder where LAM Server is to be installed.
Licence Application Manager

Draft
LAM (Licence Application Manager) is used by multiple Landmark
Drilling, Production, Business Management, and Geoscience applications;
therefore, it is not advisable to install LAM within any specific applications
directory hierarchy.
Licensing Folder Permissions
End users must have Read access to the Licensing folder.
16. Click Next.
If ARIES has been selected for installation, the Select Office

Template Directory window appears.
17. Specify the location in which Microsoft Office stores its template
files. By default this is C:\Program Files\Microsoft
Office\Templates. If this is not correct, click Browse to navigate to
the location of the Template folder.

This is used for ARIES Decision Suite feature.
18. Click Next.
The Select Program Folder window appears.

Draft
19. Specify the Program Folder in which the Engineers Desktop

2003.14 applications, tools, and documentation will be available
when launched from the Windows Start menu. Use the default
name, or enter a new name.

20. Click Next. The Desktop Icons Selection window appears.
Draft
21. Choose whether or not you want desktop icons created.
22. Click Next. The Start Copying Files window appears.
23. If the information appearing in the Current Settings section of the

window is correct, click Install. If not, use the Back button to
make changes to settings in any of the Setup windows.

The installation will start to copy files to the appropriate

destinations. The Setup Status window will display the progress of
files copied.
Draft
When all the selected Engineers Desktop components have been

installed, the InstallShield Wizard Complete window appears.
24. Select Yes to restart the computer.

Or
Select No and restart the computer manually at a later time.
25. Click Finish to complete the installation.

Draft
It is strongly recommended that the system be rebooted at this point, as
some Engineers Desktop applications and the MSDE service manager
may not run until after the reboot.

Uninstall Procedures
Draft
This section describes the uninstall procedure for the Engineers
Desktop 2003.14 applications, the EDM Database, and database tools
using on a Windows 2000 operating system.
EDM 2003.14 Uninstall
There are three options when uninstalling the Engineers Desktop.
Modify
When selected, this option allows for the addition of new

components or the removal of installed components.
Repair
When selected, this option reinstalls all previously installed

components.
Remove
When selected, this option removes all installed EDM

components.
The Modify Option

1. Insert Volume 5 CD into the CD-ROM drive.
2. Follow the menu path:
Start > Settings > Control Panel
3. Double click the Add/Remove Programs icon.
R2003.14 EDM 2003.14 Uninstall: Uninstall Procedures 25

The Add/Remove Programs window appears.
Draft
4. Select Landmark EDM Engineering 2003.11 and click Change/

Remove.
The Welcome window appears.
26 EDM 2003.14 Uninstall: Uninstall Procedures R2003.14

Aborting the Installation
If you click Cancel at any point throughout the install/uninstall, the following
message appears. Draft
Select Yes to exit Setup. Select No to continue.
5. Select the Modify option and click Next.
The Select Components window appears.
6. Select the component(s) to be installed and deselect the

component(s) to uninstall. Click Next.
Setup will now install selected components and remove deselected

components.
A dialog appears confirming the products to be installed and removed.

7. Click OK to proceed with the changes, or click Cancel to cancel

the operation and alter your choices.
The Setup Status window appears.
Draft
The InstallShield Wizard Complete window appears.
8. Select Yes, I want to restart my computer now to reboot and

complete the installation. If No, I will restart my computer later
the PC will not be restarted by the setup program.

9. Click Finish.
It is strongly recommended that the system be rebooted after setup has

completed the selected option.
Draft
The Repair Option
1. Insert Volume 5 CD into the CD-ROM drive.
2. Open the Welcome window from the Windows Add/Remove

Programs in Control Panel.
3. Select the Repair option and click Next.

The Setup Status window appears.
Draft
Any repairs to Engineers Desktop applications and components

will be made at this time. This option replaces files and
executables that would have been copied during the original
install.


the PC will not be restarted by Setup.
5. Click Finish.
Draft
The Remove Option

1. Open the Welcome window from the Windows Add/Remove
Programs in Control Panel.
2. Select the Remove option and click Next.
The Confirm Uninstall dialog box appears.
3. Click Cancel to return to the Setup Welcome window.
or

Click OK to continue with the Uninstall.
The uninstall will start to remove files. The Setup Status window
will display the percentage of files removed.
Draft


the PC will not be restarted by the setup program.
Draft
5. Click Finish.

LAM 2003 Uninstall

The Engineers Desktop Installation installs LAM 2003 licensing.
Before uninstalling LAM 2003, verify that no other Landmark software
is using the 2003 version of LAM for licensing.
1. To uninstall LAM, follow the menu path:
2. Double click the Add/Remove Programs icon.

Draft
3. Select Landmark LAM 2003 and click Change/Remove.
A LAM 2003 warning message appears.
4. To cancel the uninstall of LAM click No. To continue with the

LAM Uninstall click Yes.

The Setup Status window appears briefly, displaying the

percentage of files uninstalled. When all files have been removed a
message is displayed stating that the uninstall was successful.
Draft
5. Click OK.
LAM 2003 is no longer present on the system. This has no effect

on the presence of any previous versions of LAM which may be
used by other Landmark software.

MSDE Uninstall
The EDM Common Installation for Drilling Applications installs a

MSDE (Microsoft Desktop Engine) stand-alone database, which can be
uninstalled. Draft
Stopping the SQL Service Manager
Prior to uninstalling MSDE, stop and exit the SQL Service Manager located in the
Windows System Tray. If this service is not stopped and exited prior to the
uninstall, errors may occur.
1. To uninstall MSDE, follow the menu path:
2. Double-click the Add/Remove Programs icon.
3. Select Microsoft SQL Server Desktop Engine (EDM) and click

Remove.
36 MSDE Uninstall: Uninstall Procedures R2003.14

The Add/Remove Programs dialog box appears.
Draft
4. To cancel the uninstall of MSDE click No, otherwise click Yes to

continue.
The Microsoft SQL Sever Desktop Engine dialog appears and

begins removing MSDE.
MSDE (Microsoft Desktop Engine) stand-alone database is no longer

present on the system.
R2003.14 MSDE Uninstall: Uninstall Procedures 37

Draft
38 MSDE Uninstall: Uninstall Procedures R2003.14

Installation Troubleshooting
Draft
Some problems may occur with the R2003.14 installation on machines
that have had previous installations, crashes during installations, or
otherwise-corrupted machines.
The following procedures have been performed on the machines where

problems have been reported to allow the installation to proceed
without problems.
R2003.14 : : Installation Troubleshooting 39

System Restore Point
Prior to running the EDT 2003.14, system administrators should create

a System Restore Point on the machine. In cases where the Engineers
Desktop 2003.14 installation causes an error, the machine can be rolled Draft
back to the last known good state. Complete information about how to
proceed on this can be found at www.microsoft.com/windowsxp/pro/
using/howto/gethelp/systemrestore.asp
40 System Restore Point: Installation Troubleshooting R2003.14

Machine Cleanup
The following cleanup procedures should be performed after

uninstallation and before attempting to install R2003.14.
Draft
Common practice for installs when errors occur is to clean the
Windows Temp directory(s) before starting another install. The
common directory names are:
C:\Windows\Temp or C:\Winnt\Temp
C:\Temp
C:\Documents and Settings\<UserName>\Local

Settings\Temp
Below are the details of this cleanup procedure.
1. Highlight all files and directories under the Temp directory and
delete. Do not delete the TEMP folders themselvesjust delete
all files and folders under those Temp directories.
A Read-Only error may occur when deleting these files. De-select

the file in question and re-try the delete.
Typically several in-use files can not be deleted.
2. When you receive Crystal Reports + ARIES + TOW registration

errors, manually registering the Windows\System32\Atl.dll
solves the problem.
Contact Landmark Support (see Appendix C: Support Locations on

page 59) for addition information and assistance.
R2003.14 Machine Cleanup: : Installation Troubleshooting 41

1317 and 1303 Errors
The 1317 error message An error occurred while attempting to create

the directory <selected installation directory>, followed by a 1303
error message may occur during the installation of 2003.14 without Draft
2003.14 or 2003.14 on its own. This error is related to the SYSTEM
account not having full access to the installation folder. To resolve this
error use the procedure outlined below.
1. Cancel and exit the Engineers Desktop installation.
2. If the installation drive has been shared, remove the share prior to
running the Engineers Desktop installation.
3. Right-click on the installation folder and selected Properties from

the menu that appears.
4. Select the Security tab and click the Add button.
5. Enter SYSTEM in the Enter the object names to select: area.
6. Click OK.
7. Select the SYSTEM account in the Properties dialog.
8. Select Full Control checkbox for the SYSTEM account.
9. Click OK to close the Properties dialog.
10. Launch the 2003.14 installation setup.
42 1317 and 1303 Errors: Installation Troubleshooting R2003.14

1603 Error
The 1603 may occur at the beginning of the installation. This error is
related to the windows installer trying to update an older version of the
installer. To resolve this error use the procedure outlined below. Draft
1. If 1603 occurs during installation, dismiss the 1603 Error dialog
and click the Finish button in Landmark Engineer's Desktop
2003.14 Setup window.
2. Start the Landmark Engineer's Desktop 2003.14 setup again. If the

1603 error still occurs, dismiss the 1603 dialog and click Finish.
3. Restart machine and start the Landmark Engineer's Desktop

2003.14 setup again. If the 1603 error still occurs, dismiss the
1603 dialog and click Finish.
4. Download Windows Installer Cleanup Utility from

support.microsoft.com/default.aspx?kbid=290301.
5. Follow instructions to install and run Windows Installer Cleanup

Utility.
6. The Windows Installer CleanUp Utility provides a dialog box to

select programs that were installed by Windows Installer. Select
Landmark Engineer's Desktop 2003.14 on the Installed Products
list.
The utility removes only the Windows Installer configuration

information that is related to Landmark Engineer's Desktop
2003.14.
7. Remove the files and registry settings that make up the Windows
Installer configuration information for Landmark Engineer's
Desktop 2003.14.
8. Launch Landmark Engineer's Desktop 2003.14 setup.
R2003.14 1603 Error: : Installation Troubleshooting 43

1713 Error
The 1713 error message may appear during the installation process if
Oracle .NET 1.0 is already installed on the machine. If this error occurs
delete the Installation Registry Key for Oracle .NET 1.0 and restart the Draft
installation.
44 1713 Error: Installation Troubleshooting R2003.14

Error Installing Microsoft .NET FrameWork
If you get the error 1603: Error installing Microsoft (R) .NET
Framework, dismiss the dialog, restart, and start the R2003.14 install
again. This seems to get rid of the problem. Draft
R2003.14 Error Installing Microsoft .NET FrameWork: : Installation Troubleshooting 45

Miscellaneous Errors
Unable to Complete Install Message

Draft
If the installation displays the error message unable to complete
install, the possible solutions are:
reboot
or
remove IDriver.exe and Setup.exe from Task Manager (to

access Task Manager, press Ctrl+Alt+Delete and select Task
Manager).
Installation Hangs During MSDE Install Process

If the installation hangs during the MSDE install process ensure that
MDAC 2.7 and .NET 1.1 have been installed and run the Engineers
Desktop again.
Unit Symbols Display Incorrectly

Superscripts and symbols occur in several EDM unit measure labels
(there are 128 labels affected).
In a database built with a 7-bit character set, these labels cannot be

correctly stored (in the database) or displayed (on the screen).
Specifically, this is known to occur in an Oracle database which has
been built with the US7ASCII character set. As an example of the
effect, users will see ?C instead of C.
Landmark recommends installing EDM on a database using an 8-bit

character set or a Unicode character set. If using a 7-bit character set is
unavoidable, contact Landmark for an update to convert the labels.
46 Miscellaneous Errors: Installation Troubleshooting R2003.14

Licensing Problems
To verify the license for a USB dongle (bitlock), use the following
procedure.
Draft
1. Plug in the USB bitlock.
2. Launch License Tool Manager. This should be version 7.2i. To

check the version number use the Help > About menu in the tool.
3. Select the System Settings tab.
4. Verify that the FLEXID9 field contains a number.
5. If no number appears in this field,
check that the bitlock is plugged in properly
check that the drivers have been installed properly.
Note:
Bitlocks are not supported by OpenWorks. Clients who want to connect to

OpenWorks must use regular network licenses, not USB bitlocks.
Hence, clients using OpenWire, Engineers Link, EDM to OpenWorks, and

COMPASS Live Link must use Network licences.
For information on installing Bitlocks see Licensing on page 6.
R2003.14 Licensing Problems: : Installation Troubleshooting 47

Draft
48 Licensing Problems: Installation Troubleshooting R2003.14

Landmark EDT Production and Economics Installation Guide
Appendix A: Directory Permissions
Draft
Special permissions are required to run the Engineers Desktop
applications and database. The following sections outline these
permissions.
Registry
All standard applications must have read-only access to

HKLM\Software\Landmark Graphics Corporation (and below).
All standard applications must have full access to

HKCU\Software\Landmark Graphics Corporation (and below).
All administrative/service applications must have full access to

For clients to allow non-administrator users to configure EDM

Publishing Service, public access must be granted to
HKLM\Software\Landmark Graphics
Corporation\EDT\2003.14\EDMPublishingService.
Java Applications will read from HKLM\SOFTWARE\JavaSoft\Prefs\

and below.
Java Applications will write to HKCU\Software\JavaSoft\Prefs\ and

below.
A common procedure for an application installation is to write to a

User defaults area in HKLM. When the application is run for the first
time by a user, the registry set is copied down to HKCU.
R2003.14 Registry: Appendix A: Directory Permissions 49

EDT Production and Economics Installation Guide Landmark
Client Installation Files
All standard applications must have full access to <target dir>

\Landmark Graphics Corporation (and below).
Draft
All administrative/service applications must have full access to
50 Client Installation Files: Appendix A: Directory Permissions R2003.14

Server Installations
Non-Administration users and applications must have read-only

access to files on the server.
Draft
Administrator and Server applications must have write access to
files on the server.
The following folders are accessed by the Administrator and

Server applications:
- Data Migration: <target folder>\EDM\Data Migration.

- Aries: <target folder>\ARIES\Data, DB & Programs
- Compass: <target folder>\Compass\Output
- Wellplan: <target folder>\Wellplan\Output
- TOWcs: <target folder>\towcs\inbox, outbox, reports,
usercustom And <target folder>\documentation
- Windows TEMP folder as defined as %TEMP%
R2003.14 Server Installations: Appendix A: Directory Permissions 51

Administrative Applications
The following applications are considered Administrator Applications:
Installation Draft
EDM Administration Utility
EDM Services Utility
Data Migration tools(s)
OpenWire
EDM Publishing Service
52 Administrative Applications: Appendix A: Directory Permissions R2003.14

Appendix B: Useful and Related

Documents
Release Notes
Landmarks Release Notes are an integral part of each release. These

documents outline important installation information such as hardware
and operating system requirements, installation pre-requisites, product
dependencies, and licensing. Release Notes also include a summary of
enhancements and new functionality for the products. In addition to
lists containing fixed and known problems and information on
contacting Landmark Support are included.
Release 2003.14 contains three separate installations each with its own
Release Notes document. These three documents are EDM Release
Notes, EDT Drilling Summary Level Release Notes, and EDT
Production & Economics Global Release Notes. These documents can
be found in the following locations:
EDM Release Notes can be found on Volume 5 CD
EDT Drilling Summary Level Release Notes can be found on

Volume 6 CD
EDT Production & Economics Global Release Notes can be found

on Volume 15 CD
In addition Release Notes are available for the following Drilling

and Completions applications: OpenWells, PROFILE, Data
Analyzer, WELLPLAN, COMPASS, StressCheck, and
CasingSeat. These documents can be found in the Windows Start
menu once the Drilling and Completions installation has been
completed (e.g., Start > Programs > Landmark Engineers Desktop
2003.14 > Documentation > Release Notes)
R2003.14 Release Notes: Appendix B: Useful and Related Documents 53

Manuals
Landmark manuals are available with each release of the Engineers

Desktop. The main function of these manuals are to help clients deploy
the Engineers Desktop with ease and to answer questions that may
arise during its deployment. Manuals are available in .PDF format on
the installation CDs and accessible through the Windows Start menu
once the installations have been completed. This section describes each
of the manuals available with Release 2003.14.
Planning the Installation

The Planning the Installation manual summerizes the different
installation procedures for implementing the Engineers Desktop
2003.14 based on client needs.
A hardcopy of Planning the Installation is included in the Release

2003.14 box. This document is also available in .PDF format
(EDT_PlanningInstall.pdf) when each of the installations is run. Once
an installation has been completed it is accessible through the Windows
Start Menu (e.g., Start > Programs > Landmark Engineers Desktop
2003.14 > Documentation > User Guides).
EDM Installation Guide

The EDM Installation Guide contains information on and procedures
for the installation of the Third-Party applications and the Engineers
Data Model (EDM) on a SQL Server (MSDE) platform. This guide
also offers a Troubleshooting section and a section.
This document is available in .PDF format (EDM_Install.pdf) when the

installation is run. Once an installation has been completed it is
accessible through the Windows Start Menu (e.g., Start > Programs >
Landmark Engineers Desktop 2003.14 > Documentation > User
Guides).
EDT Drilling Installation Guide

The EDT Drilling Installation Guide contains information and
procedures for installing the Engineers Desktop 2001.14 Drilling and
Completions applications. In addition, this guide includes a Getting
54 Manuals: Appendix B: Useful and Related Documents R2003.14

Started chapter to familiarize client with the basics of the Drilling and
Completions applications.
This document is available in .PDF format (EDT_Drilling_Install.pdf)

when the installation is run. Once an installation has been completed it
is accessible through the Windows Start Menu (e.g., Start > Programs >
Guides).
EDT Production & Economics Installation Guide

The EDT Production & Economics Installation Guide contains
information and procedures for installing the Engineers Desktop
2001.14 Production and Economics applications. In addition this guide
contains information on the basics of using the applications and
troubleshooting the installation.
This document is available in .PDF format (EDT_PE_Install.pdf) when

the installation is run. Once an installation has been completed it is
accessible through the Windows Start Menu (e.g., Start > Programs >
Guides).
EDM Drilling Database Guide

The EDM Drilling Database Guide contains information on database
creation on an Oracle or SQL Server or MSDE environment, as well as
information on how to upgrade previous versions of the EDM database
to version 2003.14. This manual is meant for Drilling and Completions
users of the EDM database only.
This document is available in .PDF format

(EDM_Drilling_Database.pdf) and can be accessed from the Windows
Start Menu once the Drilling and Completions installation has been
completed (e.g., Start > Programs > Landmark Engineers Desktop
2003.14 > Documentation > User Guides).
EDM Production and Economics Database & Migration Guide

The EDM Production and Economics Database & Migration Guide
contains information on upgrading previous versions of the Engineers
Data Model (EDM) and on migrating pre-EDM versions of the
Production and Economics data to the EDM platform. This guide also
R2003.14 Manuals: Appendix B: Useful and Related Documents 55

contains information on creating an EDM database on an Oracle

platform.

(EDM_PE_Database_&_Migration.pdf) and can be accessed from the
Windows Start Menu once the Production and Economics installation
has been completed (e.g., Start > Programs > Landmark Engineers
Desktop 2003.14 > Documentation > User Guides).
EDM Drilling Data Migration Guide

The EDM Drilling Data Migration Guide explains the process of
migrating pre-EDM versions of DIMS, COMPASS, and WELLPLAN
data to the EDM platform. This manual takes the user through the
process of preparing the data for migration and the three steps involved
in migrating the data. The migration of StressCheck and CasingSeat
data is also briefly covered in this manual.

(EDM_Drilling_DataMigration.pdf) and can be accessed from the
Windows Start Menu once the Drilling and Completions installation
has been completed (e.g., Start > Programs > Landmark Engineers
Desktop 2003.14 > Documentation > User Guides).
EDT on Citrix
The EDT on Citrix guide outlines procedures for installing the
Engineers Desktop in a Citrix environment.
This document is available in .PDF format (EDT_Citrix.pdf) on

Volume 6 CD.
56 Manuals: Appendix B: Useful and Related Documents R2003.14

Online Help
How to use Online Help

The Engineers Desktop uses two types of online help for each
application. Most online help formats are shipped using Microsoft
HTML Help. Online help can be accessed from the applications
menubar or by using the F1 key to access context-sensitive help.
Using Microsoft HTML Help

Microsoft HTML Help is an online Help system that is based on the
HTML (Hypertext Markup Language) format. HTML Help is
comprised of a single .CHM file. This file is launches the tri-pane
HTML Help Viewer. The three panes are as follows:
The toolbar pane is used to navigate back and forward through

topics, print topics, and Show/Hide the HTML topics.
The navigational pane is used to navigate a Table of Contents

(Contents tab), a list of key words (Index tab), and a full text
search mechinism (Search tab).
The topics pane is used to display the various topics in HTML

format.
Using WebHelp
WebHelp is also an online Help system that is based on the HTML
(Hypertext Markup Language) format. WebHelp also contains a similar
tri-pane layout to HTML Help, but it is an uncompiled help system.
This uncompiled Help system supports a variety of browsers and
platforms. WebHelp features include: a table of contents, an index, a
glossary, and full-text search. WebHelp is compatible with most
browsers.
R2003.14 Online Help: Appendix B: Useful and Related Documents 57

58 Online Help: Appendix B: Useful and Related Documents R2003.14

Appendix C: Support Locations
Draft
Contacting Support
Landmark operates Technical Assistance Centers (TACs) in Houston, Texas, Leatherhead, UK
and Perth, Australia. Additional support is provided through district support offices around the
world. If problems cannot be resolved at the district level, our escalation team is called to resolve
your incidents quickly.
Support information is always available on the Landmark Graphics Support internet page located
at:- http:\\www.lgc.com\customersupport.
Technical Assistance Centers

North America 713-839-2200 (Houston, TX, USA)
7:30 am - 5:30 pm Central Standard Time Toll Free 1-877-435-7542
Monday - Friday, excluding holidays (1-877-HELP-LGC)
Fax: 713-839-2168 (Houston, TX)
Fax: 512-292-2200, 2220 (Austin, TX)
Fax: 907-275-2655 (Anchorage, AK)
Fax: 303-796-0807 (Denver, CO)
Fax: 403-262-1929 (Calgary, Canada)
Email: support@lgc.com
Latin America 1-713-839-3405 (Houston,TX,USA)

(Spanish, Portuguese, English) Fax: 713-839-3646
7:00 am - 5:00 pm Central Standard Time Email: soporte@lgc.com
Local normal business hours
Toll Free from:
Argentina: 0800-800-5263
Brazil: 0800-891-0837
Chile: 800-201-898
Colombia: 01800-915-4743
Mexico: 001-888-438-1296
Peru: 0800-51634
Trinidad: 1-888-438-1296
Venezuela: 0-800-526-3627
Toll Free from local area:

Ecuador (Quito) (02)226-1908
R2003.14 : Appendix C: Support Locations 59

Europe, Africa, Middle East 44-1372-868686 (Leatherhead, UK)

8:00 am - 5:30 pm Local Time Fax: 44-1372-868601 (Leatherhead, UK)
Monday - Friday, excluding holidays Fax: 44-1224-723260 (Aberdeen, UK)
Email: eame_helpdesk@lgc.com
Asia, Pacific 61-8-9481-4488 (Perth, Australia) Draft

8:00 am - 5:00 pm Local Time Toll-free 1-800-448-488
Monday-Friday, excluding holidays Fax: 61-8-9481-1580
Email: apsupport@lgc.com
Toll-Free from:
China: 10-800-6100-253
Indonesia: 001-803-61284
Japan: 00531-61-0021
Malaysia 1800-803-687
New Zealand 0800-400-555
Philippines 1800-1611-0207
South Korea 00308-61-0046
Taiwan 00801-61-1350
Thailand 001-800-611-2784
Toll Free from local area:

Vietnam: 84-8-9191901
District Support Offices

Republic de Angola (Luanda) 1-817-493-5900
8:00 am - 5:00 pm Local Time Fax: 1-817-493-560
Monday - Friday, excluding holidays Email: eame_helpdesk@lgc.com
Argentina (Buenos Aires) 54-11-4312-8411

9:00 am - 6:00 pm Toll Free 0800-800-5263
Local normal business hours Fax: 54-11-4311-9566
Email: soporte@lgc.com
Australia (Perth) 61-8-9481-4488

8:00 am - 5:00 pm Local Time Toll Free 1800-448-488
Monday - Friday, excluding holidays Fax: 61-8-9481-1580
Brazil (Rio de Janeiro) 55-21-3974-4000 or

8:00 am - 5:30 pm Toll Free 0800-891-0837
Brunei (Bandar Seri Bagawan) 67-3-233-5319

8:30 am - 5:30 pm Local Time Email: apsupport@lgc.com
Monday - Friday, excluding holidays
60 : Appendix C: Support Locations R2003.14

Canada (Calgary) Toll Free 1-877-435-7542

7:30 am - 5:30 pm Mountain Time (1-877-HELP-LGC)
Monday-Friday, excluding holidays Fax: 403-262-1929 (Calgary, Canada)
Fax: 713-830-2168 (Houston, TX)
Email: support@lgc.com
Draft
Chile (TAO TAC, Houston, Texas) Toll Free 800-201-898
Colombia (Bogota) 57-1-326-4000-57-1-326-6710

8:00 am - 5:00 pm Toll Free 01800-915-4743
Ecuador (Quito) 59-32-226-1844 (ext 146)

8:00 am - 5:00 pm Toll Free from Quito (02)226-1908
Egypt (Cairo) 20-2-517-3095

9:30 am - 7:30 pm Local Time (ask for Landmark Technical Support)
Local Business Days, excluding holidays Fax: 20-2-353-2608
India (New Delhi) 91-11-622-1885

9:00 am - 5:30 pm Local Time (c/o Samit Enterprises)
Email:
Indonesia (Jakarta) 62-21-3003-9039 or

Malaysia (Kuala Lumpur) 603-2164-1121 or

Monday - Friday, excluding holidays Fax: 603-2164-1135
Mexico (Reynosa) 52-555-208-3533

8:00 am - 6:00 pm 52-555-208-3868
Local normal business hours Toll Free 001-888-438-1296
Local Office Fax: 52-555-514-7646
Support Fax: 1-713-839-3646

New Zealand (New Plymouth) 61-6-755-2318

Nigeria (Lagos) 234-1-262-0765 Draft

People's Republic of China (Beijing) 86-10-8486-4501

9:00 am - 5:30 pm Local Time Toll Free 10-800-6100-253
Monday - Friday, excluding holidays Other Phone: 10-800-810-0209
Fac: 86-10-8486-4819
Email bjsupport@lgc.com
or apsupport@lgc.com
Peru (Lima) Toll Free 0800-51634

Russia (Moscow) 7-095-755-8300

Taiwan Toll Free 00801-61-1350

8:30 am - 5:30 pm Local Time Fax:
Monday-Friday, excluding holidays Email: apsupport@lgc.com
Thailand (Bangkok) 66-2-278-8100

8:00 am - 5:00pm Local Time Toll Free 001-800-611-2784
Trinidad & Tobago (TAO TAC, Houston, TX) Toll Free: 1-888-438-1296
7:00 am - 5:00 pm Central Standard Time Fax: 1-713-839-3646
(Houston, TX) Email: soporte@lgc.com
Local normal business hours
United Arab Emirates (Dubai) +971-4-3313142

Local Business Days, excluding holidays Fax: +971-4-3315837
Email: gulf_support@lgc.com
62 : Appendix C: Support Locations R2003.14

Venezuela (Caracas) 58-212-953-0774

8:00 am - 5:00 pm Toll Free 0-800-526-3627
Vietnam (Ho Chi Minh City) 84-8-910-1901 Draft

Helpful internet links are shown below.
Name Website Address

Landmark Graphics home page http://www.lgc.com
Landmark Graphics FTP Site ftp://ftp.lgc.com
Oracle home page http://www.oracle.com
FLEXlm license management software http://www.macrovision.com/products/
home page legacy_products/flexlm/index.html
Microsoft SQL Server home page http://www.microsoft.com/sql/default.asp
Adobe Acrobat Reader http://www.adobe.com
Microsoft MSDE http://www.microsoft.com/sql/default.asp

EDT PE Install Guide

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EDT PE Install Guide

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Draft

EDT Production and

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The Local Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Appendix A: Directory Permissions . . . . . . . . . . . . . . . . . . . . . 49

Appendix B: Useful and Related Documents . . . . . . . . . . . . . . 53

Welcome to Landmarks release of the Engineers Desktop version

Version 2003.14 is the third release of the Engineers Desktop, which

Installing Release 2003.14

uninstall Release 2003.11

Before You Install

Prior to installing Engineers Desktop R2003.14, review the following

1. Upgrade the Operating System, if necessary. For Windows 2000,

2. Install Oracle (if you are using Oracle).

3. Patch Oracle (if you are using Oracle).

4. Before installing products you must load Adobe Acrobat Reader

5. Uninstall any existing FLEXlm license servers (LAM servers)

7. The Edinburgh Petroleum Services (EPS) applications WellFlo

4 Before You Install: Introduction R2003.14

completions and artificial lift installations, and understand

8. Install individual products (available on CD Volumes 5, 6, 7, and

Latest EDM Engineering R2003.11.0.4 Patch

To install FLEXlm 7.2i for bitlocks:

1. Go to your installed \LAM\bin folder, and run flexid.exe to install

2. To request a bitlock license, run \LAM\bin\lmtools.exe. Select

MSDE Install Behavior with SQL Server Client/SQL Server

R2003.14 Before You Install: Introduction 5

Engineers Desktop R2003.14 Summary Level Release Notes

the applications in Engineers Desktop R2003.14 Draft

6 Before You Install: Introduction R2003.14

The Landmark Engineers Desktop 2003.14 Release applications are

EDM Installation Checklist

1. Log in using the PCs local administrator account.

2. Start the installation from the Landmark Engineers Desktop CD,

3. Select the components to be installed (see page 8 for details on

5. Obtain licensing or bitlock. See the LAM 2003.0Windows

R2003.14 The Installation: Introduction 7

6. Migrate existing databases (see the EDT PE Db Creation Upgrade

7. Log in to the database and start using the applications (See

8 The Installation: Introduction R2003.14

The Local Installation

Important Installation Notes!

The person installing MUST be logged in with local administrator privileges;

ALL open programs should be closed prior to the commencement of the

Landmark recommends the use of the Volume 15 CD when installing the

Checks System for: Result

R2003.14 The Local Installation 11

Checks System for: Result

12 The Local Installation R2003.14

Local Installation Procedure

1. Insert Landmarks R2003.14 Volume 15 CD into the CD-ROM

2. Landmarks splash screen appears, click Continue.

view Summary Release Notes

view System Requirements

view this Installation Guide

install the Engineers Desktop 2003.14

3. Sincle-click the Installation option to begin the Engineers

It is important to single-click the Installation option. Double-clicking the

Windows Installer Flashing

R2003.14 The Local Installation 13

The InstallShield Wizard opens and displays the Landmark

14 The Local Installation R2003.14

The Landmark Third Party Check window displays.

5. Click Next. The Customer Information window appears.