IPMA Certification - Level D: Certified Project Management Associate

Round D1
IPMA Certification Level D

Certified Project Management Associate
Candidates Manual
D
PMDAN, Suite A6, Zone 'D' Plaza, No.1, Adeyinka Adebayo street,
Apo Quarters, Zone 'D', Abuja, Nigeria
Tel./Fax: +234702 541 6594
www.pmdan,org
info@pmdan.org
Content table
1. Introduction to IPMA Level D Certification
Stage 1: Self-assessment, application, exam
2. CV on education, career etc.
3. Basis for competence assessment
4. Self-assessment of experience applications
5. Self-assessment of method applications
6. Self-assessment of leadership behaviour
7. Application for Level D Certification
Stage 2: Examination
8. Written examination
9. Final assessment
Further orientation
10. Preparation of own development plan
11. General information
Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 2 of 71

1. Introduction to
IPMA Level D Certification

Purpose of Introduction Session
Guide
how to succeed in
demonstrating your
competencies in project
management to the assessors
during the certification process.
Inspire
to the fact that participation in
the process gives a further lift
of your competencies in project
management.
Topics of the introduction session

Following the content of this manual, all topics
laid down here will be further explained where
necessary and the questions of the candidates will
be answered.
This session will be offered to all interested persons
in the form of a webinar.

The certification - in brief
1. Test the project management Associates
competence to apply project management in
an appropriate way
2. Assesses Technical, Behavioural and
Contextual competences and the ability to
combine those in the context of successful
project execution
3. Assessed by two assessors who themselves
hold an IPMA certificate in project management
and act independently, just bound to the rules
and regulations set for all IPMA organisations.
4. Certification in four levels which reflects
and supports a career with project
management
5. Participation in the certification is a self-
learning process which gives a characteristic
lift of competencies
6. Managed by the PMDAN
7. The certification is recognised
internationally by certification organisations
in more than 50 countries on all 6 continents.

Requirements for Level D
Certified Project Management Associate
Core competency (Method application)

Can practice in any competence element.
Works as a project team member or a member of
the project management staff.
Has broad project management knowledge and the
ability to apply that knowledge
Experience application
Not mandatory (IPMA Level D is not experience-
driven)
Leadership behaviour
Has the required knowledge of each of the
behavioural competence element and its application

IPMA Level D Certification Procedure
Stage 1: Self-assessment, application and exam
1.1 Preparation
Get familiar with the application documents
and/or collect questions on these (to be
answered in the introduction session)
1.2 Introduction session
Webinar for applicants (28 October 2013)
14.00-17:00
1.3 Self-assessment and application
To be submitted 14 calendar days before the
examination day at the latest (25 November
2013)
2.1 Written examination (3 hrs)

Written examination will take place 7 January
2014 (13.00-16:00)
Venue: The address of venue will be
advised additionally
Stage 5: Recommendation and appeal
The assessors will, based on the results

achieved by the candidate, decide on whether
they can recommend the issuance of the
certificate to PMDAN Certification Body.

2. CV on education, career etc.

Guidelines for filling in the CV Part 1
The candidate
Insert your name at the first page in the file.
Insert your photo in the document
Application
Your signature on the application makes your
personal responsible for being able to meet the
requirements for Level D
Explanation
Specify both motivation for your company and
your personal motivation
Basic education(s)
Fill in your long term education(s)
Career pattern
Start with your latest employment.
State both year and month: YY/MM
If you have changed function in a corporation
use a new line in the form.
Function/responsibility stated by three lines
about project related roles.
Extra line(s) with leave maternity or other

Guidelines for filling in CV Part 2
Courses/seminars/conferences/network
Also education in project management as a
part of basic education
Number of days at training modules and possibly
practice periods as a part of the education
Practice periods include self-study, coaching, use
at own project etc.
The three statements reflect your personal
gainings and should not summarise the
content.
Other relevant courses/ seminars/
conferences/ network
The three statements reflect what you personally
gained from it not headlines from the course
content
Literature on project management and other
relevant issues
Internal guidelines can also be included if so
supply with keyword on content
The three statements reflect your personal
gainings summarising the content
Slides from courses are to be filled in under
courses not as literature
Own articles
Both internal and external presentations

Sparring partner
The application has to be reviewed with a
sparring partner.
We encourage the sparring partner to assess the
candidates technical, behavioural and
contextual competences by using the scale
from 0 to 10.
An IPMA assessor must not be used as sparring
partner

3. Basis for competence
assessment

Total use of the IPMA Competence
Baseline for Project Management
1. Introduction meeting
Get an overview of the tools and an opportunity to
practice selected elements.
2. Self-assessment
Work out the main steps describing knowledge and
experience applications of the Technical,
Behavioural and Contextual competences.
Remember to use the guidelines for each step.
3. Sparring meeting
Discuss the result with a sparring partner. The
purpose is both to receive feed-back and to become
conscious of other aspects of your competencies.
4. Development plan
Plan a further development of your general
competencies in management of project and/or
specific initiatives in the current project to improve
the project management.
This is not mandatory for Level D

Differences between the candidates
manual and ICB
In a few cases the Candidates Manual might give
other instructions than described in the ICB.
In those cases the instructions in the Candidates
Manual shall prevail.

4. Self-assessment of experience
applications

The purpose of describing Experience
Applications
1. Your experiences as project participant

are documented.
Useful for your career as project manager
- and a requirement for certification
2. A chronological consideration of your
career pattern as project manager
establishes a solid basis for the next step
of the competence assessment, where we
decide on your experiences in using
chosen project methods.
3. Specifications of experiences give an
opportunity to reflect and learn about
managing projects.

Guidance to description of
management experience (1)
The number of projects are not limited
Formally not older than 7 years, but we accept
up to 10 years
Informative project name
Max. 3 lines of description
Organisation of employment + other major
organisations involved
Max. 3 organisations and max. 3 lines
Own organisation, customer organization or
others
Start- and close
For the part of the project you were involved in.
That is not necessarily the whole projects start
and close
Total resources
For the part of the project you were involved in
Active participants
Number who have used a major part of their
time, which means contributed to the result of
the projects (eg. permanent project participants,
sub-project managers, project co-ordinators,
working group leaders etc.)

Guidance to description of
management experience (2)
Other participants
The number who has contributed to the result of
the project in short periods or in minor degree
(eg. members of reference groups, testers,
specialists etc.)
Type of project task
BD Business Development
BF Building Facilities, etc
OD Organisational Development
PD Product Development
SD Systems Development
SI Systems Supply/Implementation
TF Technical Facilities
Own role in project
PC Project Coordinator
PD Project Director
PGM Programme Manager
PM Project Manager
PMC Project Management Consultant / Assistant
PO Project Owner/Sponsor
SPM Sub Project Manager
PP Project Participant

Manager of phases
Covers the phases where you were involved
PM of the entire lifecycle from idea to
operation/application
PM for developing the project ideas into a defined
concept
PM for further developing the concept into
detailed specification of project results
PM for transferring specifications into final
results/products and operation/application
Degree of complexity
Non complex project,
Less complex project,
Complex project,
Very complex project,
Own PM / PE
PM is time spend on project management or
participation in managing projects
PE covers execution of the project tasks
Per year max. 12 man months can be earned

Requirements as to extent and
character of experience
At least 36 months of experience as project
participant of less complex projects (complexity
2) or
sub-projects in complex projects
with knowledge application of competence
elements.
Only project experience from the recent 7
years should formally be included, but we
accepted up to 10 years
You should also have applied the achieved
knowledge in new projects.
All projects that are part of the assessment
should be included in the form.
Only 12 man-months effort can be earned
as experience per year overtime should not
be included.
Numbering of the projects is used as
references from the self-assessment of method
and leadership behaviour.

Four degrees of the projects
complexity
1. Non complex project,
for example a project with few and well known
interested parties, performed by one person or a
small group, having a well-defined result.
2. Less complex project,
for example a project with several predictable
interested parties, performed by a larger group,
having a mainly well-defined result.
3. Complex project,
for example a project with many, partly
unpredictable interested parties, performed by an
organisation comprising several sub-projects,
having a partly unknown solution.
4. Very complex project,
for example a project with many, very
unpredictable interested parties, performed by an
organisation comprising many organisational units,
having an unknown solution.

Requirements as to complexity
assessment
When complexity is assessed the managerial
complexity is in focus
not the complexity of the project task.
Just forward complexity assessment of the
project, which you later in the application
report on experiences
but do use the form for assessing more/all
projects.
On completing the form you are encouraged to
indicate the complexity with one decimal.
Summarizing management complexity

Projects with a complexity from 0 to 1.4 is
counted as complexity 1
Projects with a complexity from 1.5 to 2.4 is
Projects with a complexity from 2.5 to 3.4 is
Projects with a complexity from 3.5 is counted as
complexity 4
All PE time (time with project execution) is
added and given as one total number.

5. Self-assessment of method
applications

Procedure for self-assessment of
method application (1)
1. Read the 10-level-scale for scoring knowledge
and experience on page 46 of this manual
2. Make a detailed assessment of each
competence element First step per element is
to read the introductory text of the competence
elements which you find in the ICB. After that,
you assess by using the two 10-level-scales
your explicit knowledge and practical
experience for each of the competence
elements in the ICB
Make verifying notes during the assessing
process in the right-hand column by referring
to your sources of explicit knowledge and
projects where you have practised to the
claimed level.
You may also make notes regarding further use
of the project management methods or further
development of your competencies.
3. For each competence element section and at
the bottom, you will conclude the average
assessment of your knowledge and experience
for the considered competence element
method application (2)
4. Based on your reflections during the detailed
assessment, you verify in the right-hand
column the claimed scoring to sources for your
explicit knowledge and where you have
demonstrated the claimed level of practical
experiences.

Characteristics of explicit knowledge
and practical experience
Knowledge/experience at one level is a pre-condition for
knowledge/experience at the following/higher levels.

Verification of chosen ICB elements
In the right column verify knowledge and
experience in competence elements of method
application NOTE: Experience verification is
not MANDATORY for Level D
Refer typically to situations where the
competence is used or quote others.
You can also refer to results of personal tests.

It is required that all elements are verified.
We encourage that the sparring partner before
the review assess the candidates competence
compared to the elements by using the scale
0-10.

Applying the form
which has to be submitted
At the assessment of each element you assess

yourself 0-10 in explicit knowledge (practical
experience is not mandatory to be filled out on
Level D). Read and learn about the competence
elements in the ICB.
Calculate the average for each group of

competence elements in explicit knowledge
(practical experience is not mandatory to be
filled out on Level D).

6. Self-assessment
of leadership behaviour

leadership behaviour (1)
1. Read the scale for scoring behaviour on
page 39 with a self-selected competence
example in mind.
2. Make a detailed assessment for each
competence element. First, read the text of
the behavioural competence elements in the
ICB and assess your conduct for each of the
elements. Remember during the completion
that you should not assess your personal
qualities as something you possess/are, but as
the behaviour you exercise/demonstrate in a
more or less appropriate way.
In the right-hand column, make notes during
the assessment, stating reasons for your
choices by referring to specific situations in
projects. You can also write down ideas for
improvement of your behaviour in on-going
projects.
3. Summarise assessment Add on page 57
verifying references based on the assessment.
Conclude each competence element Section

leadership behaviour (2)
and at the bottom by calculating an average
assessment of your competencies
4. Specify the strongest and weakest aspects
of your leadership behaviour. Finish the
self-assessment by specifying your four
strongest and four weakest behavioural
competencies on page 46. Do not repeat what
can be read from the self-assessment - add
nuances to the descriptions.
For the weakest aspects, describe first the
behaviour then explain which initiatives you have
implemented in projects to compensate for this
behaviour, for example by applying methods.
Finally, describe your planned or performed
initiatives to develop or improve your leadership
behaviour - in addition to what you are doing in
projects to compensate. In the right-hand column
you can refer back to the behavioural or method
competencies elements. Please limit the number
of references to maximum two per strong or weak
aspect.

Characteristic of performed leadership
behaviour
Behavior at one level pre-assumes inclusion of the described
conduct within the underlying levels.

Scales for assessing level of
behavioural competences
If a visible leadership behaviour which in many
cases may be good is too often, too significant or
in situations where it is not appropriate, it should
reduce the assessment of the affiliated behaviour!
When making the assessment, use the scale as
described on page 39. The first column indicating
your general behavioural abilities is weighted the
most. The subsequent columns on the conditions
for the behaviour and appropriateness of the
behaviour might alter your assessments up or
down.

Verification of the claimed competence
levels (1)
In the right-hand column include your verifications
of the assessment by referring to specific situations
in projects where you have performed the claimed
level of leadership behaviour. Examples of this type
of verifying comments:
"in spite of extreme pressure i did stay cool and
balanced."; "I very seldom experience that people
do not listen when I speak."; "The steering
committee does normally follow my
recommendations."; "I talk openly about my own
feelings - and ask about others' feelings."; "My
personal 'radar' is continuously spotting additional
contributors."
Another way of verifying is to quote others who
have commented on your behaviour within the
considered leadership element:
"I always trust you, my boss said the other day"; "I
like to be in your team, you care for a good spirit";
"In such a situation I would have insisted, but you
succeeded by manoeuvring."

Verification of the claimed competence
levels (2)
Verification can also be done by referring to

outcomes of persona test which you have done:
"The outcome from my last JTI-test was XYZX.";
"One of my preferred roles according to a Belbin
test is

Specifying your strongest and weakest
behaviour (1)
After scoring your behavioural competencies,
specify your strongest and weakest leadership
behaviours on pages 46.
First specify four of your strongest behaviours.
Avoid just repeating the four elements on the
summary form where you have the highest
scorings. Use this opportunity to make a more in-
depth description, demonstrating a higher degree
of self-insight. In the right-hand column, refer to
the most related of the twelve behavioural
elements.
Then, specify four of your weakest behaviours,
including how you compensate for the weakness
and how you intend to develop this part of your
leadership. Start by specifying in the first box what
the behaviour is and refer in the right hand column
to one the most related of the twelve behavioural
elements.
In the next box give project-based examples of
how you have compensated for the specific

Specifying your strongest and weakest
behaviour (2)
behavioural weakness. One example is that your
self-understanding of a particular weakness has
influenced the way you compose your team,
ensuring that you have people "on board" whose
profiles compensate for that quality. Another
example is that you schedule events which promote
what you may not care for as a natural part of your
behaviour.
In the third box of each 'weakness' example,
describe what you have done or plan to do
personally to develop this part of your behavioural
profile via, for example, training or coaching. You
may also realise that this weaker behaviour is a
fundamental part of your personal character.
In general, the process of assessing is both about
clarifying your level of behavioural competencies
and an opportunity of demonstrating your self-
insight and self-knowledge.

Requirement as to strongest and
weakest leadership behaviour
In the form Strongest and weakest leadership
behaviour you state 4 strong and 4 weak
leadership behaviours.
Under Management initiatives are stated what
has been done of initiatives in projects
Under Development initiatives are stated
initiatives for strengthening the behaviour in
question

7. Application for Level D
Certification

Requirements to contents of
application
The document shall be forwarded by e-mail
to info@pmdan.org. Word-format is
recommended
Electronic file-name:
D.1 First name Surname - CV-self-assessment
Date
Date is stated as: YY-MM-DD
At new versions the date is changed.
You will not get a receipt from the secretariat.

The secretariat will only contact you if the self-
assessment is not received in due time.
On request from the assessors an updated

application has to be submitted e.g. if the
application is not complete
The material will be kept for 5 years according to

IPMAs regulations. After that the files will be
deleted/maculated
All material will be treated confidentially.

The candidates documents from stage 1

8. Written examination

Practical information of the
examination
Examination on paper:
The examination will be conducted in writing
on paper. Each candidate should therefore
carry proper writing utensils to the
examination place.
2014 (13.00-16:00)
Duration:
3 hours

Aids:
No further aids (books, scripts etc.) are
allowed at the examination.
No own note paper is to be brought to the
examination. Note paper will be made
available by the assessors, if needed. This has
to be returned together with the examination
papers and the task sheets at the end of the
examination to the assessors.
Certification fees:
Certification Fees shall be paid no later than
28 October 2013. Only applicants with paid
fees shall be admitted to exams

Structure of examination
Part 1:
30 Multiple choice tasks
Each correct answer gives 1 point
max. of 30 points could be achieved
Part 2:
4 open questions
(to be answered on half a page)
max of 40 points could be achieved
Part 3:
Project Case with 6 tasks
Each correct and satisfactory answer gives
between 6 and 10 points
max. of 50 points could be achieved.
For the entire set a maximum of 120 points could

be achieved. To pass the examination at least
72 points should be achieved (corresponding to
60% correct answers).

Examples for part 1: Multiple Choice

Examples for part 2: Open questions
Question 1
A project passes several phases.
Mention four typical project phases.
Elaborate the answers by giving a brief
description of the contents and result of
each of the phases.
Question 2:
Describe briefly: What is a risk analysis?
When is a risk analysis to be carried out?
What are the four most important steps of
a risk analyses and what is the
substance of each of the steps?

Introduction to Part 3:
Project example
The framework for the task is a less complex
project example, in which methodological
tasks should be solved within the framework
of the example e.g. tasks of objective
description, planning and follow-up of the
project example.

9. Final assessment

Issuing of certificate
The two assessors decide based on the
shown performance and the rules and
regulations of the IPMA - if the candidate
could be recommended to receive the
certificate.
The certificate will be issued after the
Examination
The names of the certified persons in project
management are published:
On www.pmdan.org
(2-6weeks after the certificate is issued)
On www.ipma.ch
(will be updated 4 times a year)
If the candidate does not want to have the
name published, written announcement
together with the CV should be given.
Appeal of assessor decisions

A candidate who feels unjustly treated can
appeal the decision within 30 working days

after the examination.
The candidate should give a written
reasoning for the appeal to the Certification
Secretariat not to exceed 2 A4-pages.
It should to be stated that it is a formal
appeal.
The secretariat forwards the appeal to the
Appeal Committee together with relevant
documents from the certification in question
The Appeal Committee assesses the appeal
and decides if a new assessment should
be organised.

10. Preparation of own
development plan

Planning competence development
Practice project management
Use sparring partner / reflect
Give sparring and participate in network
Participate in seminars / conferences
Self-study of literature / guidelines
Participate in courses / education
Become certified as project manager

Clarification of previous development
initiatives

Guidelines for competence
development
To conclude the self-assessment we recommend
you to prepare a personal plan for
development of your project management
competencies for the year to come.
The plan should not be submitted in connection

with the certification
The plan is based on your completed assessment

of own competencies, which that could be
summarised
As a first step you could prepare a survey of

development initiatives so far.
Then you establish most important objectives /

weak points. We recommend you to focus. Only
when you remember the objectives you can deal
with them.

11. General information

IPMA Level D Certification Procedure
Stage 1: Self-assessment, application and exam
1.1 Preparation
Get familiar with the application documents
and/or collect questions on these (to be
answered in the introduction session)
1.2 Introduction session
Webinar for applicants (28 October 2013)
16.00-18:00
1.3 Self-assessment and application
To be submitted at the latest 25 November
2013
2.1 Written examination (3 hrs)

2014 (13.00-16:00)

Stage 5: Recommendation and appeal
5.1 Assessor Recommendation

After examination the assessors will, based on
the results achieved by the candidate, decide
on whether they can recommend the issuance
of the certificate to PMDAN Certification Body
5.2 Appeal
has to be raised within 30 working days after
examination day at the latest
Certification fees:
Certification Fees shall be paid no later than
28 October 2013. Only applicants with paid
fees shall be admitted to exams

IPMA 4 Level Certification
personal effort
The following figures indicate the average personal
learning and administrative effort of the candidate
to be reserved for proper preparation of the
examination:
IPMA Level D 30 hours
IPMA Level C 60 hours
IPMA Level B 90 hours
IPMA Level A 120 hours
PMDAN recommends seeking for professional

support in preparing yourself for the examination.
Further information can be obtained by contacting
us directly.
Assessors Level D
Currently, the following assessors are appointed by
PMDAN CB to conduct Level D certifications:
Mr. Per Frank Povlsen

Foreign First Assessor to PMDAN
Dr. Chinwi Obari Mgbere

National First Assessor to PMDAN

Introduction to re-certification (1)
When the certificate has been achieved it should
be maintained.
After 5 years a report should be forwarded

concerning re-certification. The report should
document that the certified still is competent
It is expected, that the candidate
is still active in project environment and
still works to develop own competencies in

project management
The current guidelines are for the reporting aim

of forwarding a new version of the material from
the first stage of the certification.
The candidate can also be asked to forward

further documentation as part of the re-
certification and/or be summoned to an
interview meeting.

Introduction to re-certification (2)
In case a certified project management associate
after the five years does not live up to the
minimum requirements the certificate will be
withdrawn.
A re-certification process is organized by PMDAN

CB once every six months.
The procedure is initiated by the issuing of a

letter asking if you want to be re-certified.
The current instruction for the re-certification,

including the latest Competencies in Project
management will be forwarded in due time.
The re-certification will be concluded by

forwarding of a new certificate if the candidate
is accepted.

Change control

IPMA Certification - Level D: Certified Project Management Associate

Încărcat de

Informații document

Titlu original

Drepturi de autor

Formate disponibile

Partajați acest document

Partajați sau inserați document

Opțiuni de partajare

Vi se pare util acest document?

Este necorespunzător acest conținut?

Drepturi de autor:

Formate disponibile

IPMA Certification - Level D: Certified Project Management Associate

Încărcat de

Drepturi de autor:

Formate disponibile

Round D1

IPMA Certification Level D

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 2 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 3 of 71

Topics of the introduction session

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 4 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 5 of 71

Core competency (Method application)

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 6 of 71

2.1 Written examination (3 hrs)

The assessors will, based on the results

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 7 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 8 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 10 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 12 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 13 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 14 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 15 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 16 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 17 of 71

1. Your experiences as project participant

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 18 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 20 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 21 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 22 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 24 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 25 of 71

Summarizing management complexity

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 27 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 28 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 30 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 31 of 71

You can also refer to results of personal tests.

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 34 of 71

At the assessment of each element you assess

Calculate the average for each group of

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 35 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 36 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 37 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 38 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 39 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 40 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 41 of 71

Verification can also be done by referring to

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 42 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 43 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 44 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 47 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 48 of 71

You will not get a receipt from the secretariat.

On request from the assessors an updated

The material will be kept for 5 years according to

All material will be treated confidentially.

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 49 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 50 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 51 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 52 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 53 of 71

For the entire set a maximum of 120 points could

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 54 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 55 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 56 of 71

Cert_Cp_Version 1.0_130912 Candidates Manual Level D page 57 of 71