Matthew A.

Quagliara
(812) 320-7443 mquagliara1@yahoo.com
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EXPERIENCE
USAA, San Antonio, TX Feb, 2007 – Sep, 2009

Email Channel Manager (09/07 – 09/09)

• Increased product and member acquisition rates through a comprehensive approach to targeting, creative design,
study of campaign analytics and A-B testing.

• Took USAA’s email marketing program from 0 to 75 targeted campaigns per month in less than 2 years, helping
to make email the 2nd leading channel for product acquisitions. Kept list attrition rates below 1.5%.

• Reduced campaign turnaround times from 6 weeks to as few as 3 days.

• Saved USAA $480,000 per year through internal resourcing of e-newsletter creative. Saved an additional $3,000
to $7,000 per new campaign using these resources to create marketing emails during agency transition.

• Managed agency relationship to ensure timely and effective delivery of campaigns as well as to implement
projects to improve channel effectiveness and efficiency.

Brand Manager (02/07 – 09/07)

• Developed 2008 direct mail and online campaigns for USAA’s top managed money program, the Strategic Fund
Adviser (SFA), as well as for USAA Brokerage utilizing a multi-channel approach.

• Achieved record-breaking sales for SFA product in 2008, surpassing annual acquisition target by July.
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OnStar, Detroit, MI May, 2005 – Aug, 2005

Graduate Intern, Advertising

• Took a leading role in the creation of OnStar’s first (POS) point-of-sale ad campaign, spearheaded update of
OnStar content online and in vehicle brochures.
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JP Morgan Chase & Co., Chicago, IL Apr, 1999 – Sep, 2003

Portfolio Manager, Arizona Team, Private Client Services (06/03 – 09/03)

• Managed 200 Trust accounts worth $250,000,000 using asset allocation, diversification, and risk-management
techniques.

• Profiled clients to establish goals, liquidity needs, and risk/return preferences. Worked with Trust Advisors to
manage client relationship. Presented investment proposals to clients.

Portfolio Manager, Estates & Guardianships Unit (06/00 - 06/03)

• Managed E&G trusts worth $420,000,000 with a primary focus on asset preservation and risk management.

• Worked with Trust Advisors to manage risk and meet clients’ objective reducing litigation potential.

Associate Portfolio Manager, Investment Architect Team (04/99 – 06/00)

• Managed investment accounts worth $200,000,000, retaining over 93% of investor funds during major account
transition, surpassing goal of 90%.
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E * Trade, Chicago, IL Aug, 1998 – Apr, 1999

Equities Trader
• Consistently produced profits of $2,000 - $3,000 per day through fast-paced evaluation of market trends, thriving
in a very fast-paced, high-pressure environment.
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EDUCATION & CERTIFICATIONS

Kelley School of Business, Indiana University, Bloomington, IN Jul, 2004 – May, 2006
MBA, Marketing. May, 2006. GPA: 3.61
• Elected to Curriculum Advisory Council. Advised on future structure of full-time MBA program.
• Member, Consumer Marketing Academy, a group dedicated to learning about Brand Management.
• Served as Graduate Assistant for Kelley Marketing Department.

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Indiana University, Bloomington, IN Aug, 1994 – Jun, 1998

B.A. Economics. June, 1998. GPA: 3.62
• President, Indiana University Economics Club.
• Congressional Intern, Washington, D.C., spring, 1998. Selected through highly-competitive process.
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• Passed Series 7, 63, and 65. Certified as a Personal Fitness Trainer.

• Since the fall of 2009 I have spent time taking continuing study classes (web development), volunteering with a
local political organization, traveling and spending time with family. Willing to relocate and travel. Available
immediately.