Midi Organic-TOFF.

Date/Version: 07.2011 Page: 1/1 Number:UCRF

Prepared by: VB, PK Status: implemented Enclosures:
Approved by: Responsible person document: QM
Title: Universal Complaint Register Form

Complaint received from: Tradin Quality department

Date: 16.11.2016

Complaint registration number: Tradin: MIDI: 001/16

Relatred to: export batch no. and product : Sour cherries pitted IQF
Batch : PTR150571-02

Nature of complaint:
Physical contamination (vegetable material or foreign body in the product)

Result of the investigation:

We investigate and checked quality documents related to the batch,and during the our control
of foreign bodies ,during processing, there was no plastic in product.
Midi Organic use only plastic creates, ,but they are always in blue colour not white.
Selection belts are not plastic.

Necessary actions for the future:

Midi Organic for coming season of sour cherries will take this complain in consideration ,
And make education of the farmers,and works on foreign bodies,so we will be ready to
Eliminate this kind of complain in the future.

Answer is given to Tradin by: Quality Manager Veljko Bubalo

Company :Midi Organic
Date of answering:
12.01.2016