Routing

Field Notice: FN - 64253 - ISR4331, ISR4321, ISR4351 and UCS-E120 Might Fail After 18
Months or Longer Due to Clock Signal Component Failure Replacement Available for
Items Under Warranty or Service Contract

Products Affected

Products Affected
ISR4321-AX/K9
ISR4321-B/K9(=)
ISR4321/K9(=)
ISR4321BR-V/K9
ISR4331/K9(=)
ISR4331B/K9(=)
ISR4331BR-V/K9
ISR4351-AX/K9
ISR4351/K9(=)
UCS-EN120E-108/K9(=)
UCS-EN140N-M2/K9(=)

Field Notice: FN - 64252 - IR809/IR829 Industrial Integrated Services Routers

Might Fail After 18 Months or Longer Due to Clock Signal Component Failure
Replacement Available for Items Under Warranty or Service Contract

Products Affected

Products Affected
IR809G-LTE-GA-K9
IR809G-LTE-NA-K9
IR809G-LTE-VZ-K9
IR829GW-LTE-GA-CK9
IR829GW-LTE-GA-EK9
IR829GW-LTE-GA-SK9
 IR829GW-LTE-GA-ZK9
IR829GW-LTE-NA-AK9
IR829GW-LTE-VZ-AK9

Field Notice: FN - 64231 - NCS5500 Line Cards Might Fail After 18 Months or
Longer Due to Clock Signal Component FailureReplacement Available for Items
Under Warranty or Service Contract

Products Affected

Products Affected
NC55-18H18F
NC55-18H18F-BA
NC55-18H18F-BA=
NC55-18H18F=
NC55-24H12F-SB
NC55-24H12F-SB=
NC55-24H12F-SE
NC55-24H12F-SE=
NC55-24X100G-SB
NC55-24X100G-SB=
NC55-24X100G-SE
NC55-24X100G-SE=
NC55-36X100G
NC55-36X100G-BA
NC55-36X100G-BA=
NC55-36X100G=

Optical Networking

Field Notice: FN - 64230 - NCS1K-CNTLR Might Fail After 18 Months or Longer Due
to Clock Signal Component FailureReplacement Available for Items Under
Warranty or Service Contract
Products Affected

Products Affected
NCS1K-CNTLR
NCS1K-CNTLR=

Security

Field Notice: FN - 64228 - ASA 5506, ASA 5506W, ASA 5506H, ASA 5508, and ASA
5516 Might Fail After 18 Months or Longer Due to Clock Signal Component
FailureReplacement Available for Items Under Warranty or Service Contract

Products Affected

Products Affected
ASA5506
ASA5506H
ASA5506W
ASA5508
ASA5516

Field Notice: FN - 64250 - Cisco ISA3000 Industrial Security Appliance Might Fail
After 18 Months or Longer Due to Clock Signal Component FailureReplacement
Available for Items Under Warranty or Service Contract

Products Affected

Products Affected

ISA-3000-2C2F-K9

ISA-3000-4C-K9

Meraki Notification - MX 84, Clock Signal Component Issue

All MX84s and MS350s are affected. Customers with affected units will be directly notified.

Switches
Field Notice: FN - 64251 - Nexus 9000 Series N9K-C9504-FM-E/N9K-C9508-FM-E/N9K-X9732C-
EX Might Fail After 18 Months or Longer Due to Clock Signal Component Failure
Replacement Available After July 1, 2017

Products Affected

Products Affected
N9K-C9504-FM-E
N9K-C9508-FM-E
N9K-X9732C-EX

Meraki Notification - MX 84, Clock Signal Component Issue

All MX84s and MS350s are affected. Customers with affected units will be directly notified.