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Organisations Name Sector/Industry

Tata Power-DDL Power Distribution

Relaxo Tulika
Footwear

Liberty Videocon Dinika


General Insurance

Ireo Dinika
Real Estate

MTNL Tulika
Telecommunication

Mcdonalds Tulika's
Quick Service
Frnd Restaurants

Airnet Preeti
Telecommunication/IT
Sinha

Maruti Suzuki India Ltd Tanvi


Manufacturing

IndiaBulls Housing Finance Ltd Nishtha


Home Loan Mortagage, Housin

Quatrro Global Services Pvt Ltd Nitesh


Outsourcing/Business Process

BCCL, a subsidiary of Coal India Ltd NIvedita


Mining Kumari
Total No. Of Employess Employee Mix

3600 Executive / Supervisors / Workmen


Human Resource, Sales & Marketing, Retail,
1711
Manufacturing, Finance, Central Purchase, SCM
1400 Permanent, Pay roll, Trainees

1500
VP,GM,AGM,Officer, Telephone Operator, Line Man,
4000+
Outsourcing Staf

5000+ HR, Marketing, Finance, Admin

300 VP,GM,AGM,Manager,Engineer,Worker

Workers,supervisors,junior level mngmnt, senior


9000+
level mngmnt,executive

5500 7 level of employees


Analyst/Senior Analysts/Subjct Matter
2500 experts/assistants manager/deputy
manager/manager/sr manager/avp/gm/senior vp
53297 Executives,supervisor, non executive
% of Empl Trained in a year Do you have In House Training facility?

Yes No

90% 1 0

70-80% 1 0

50% 1 0

50% 1 0

40-50 1 0

90 1 0

80 1 0

100 1 0

100 1 0

20 1 0

30 1 0
If yes, what facilitites & resources related to train

Training Rooms Cafeteria Computer Labs Seminar Hall

1 1 1 1

1 0 0 1

1 1 1 1

1 1 1 1

1 0 1 0

1 1 0 `1

1 0 0 0

1 1 1 0

1 1 0 0

1 1 1 1

1 0 1 1

11 7 7 6
11 7 7 6
resources related to training are available in your organisation

Auditorium Hostel Recretional Rooms Library

1 1 1 1

1 0 1 0

1 0 1 1

1 0 1 1

0 0 1 0

0 0 0 1

0 0 1 0

1 0 1 1

0 1 0 0

0 0 0 0

1 0 1 1

6 2 8 6
6 2 8 6
tion

Wi-Fi Other

0 8

1 5

1 8

1 8

1 4

0 Outlets 3

0 2

0 6

1 4

0 Conference Roo 4

0 6

5
5
What is the ratio of Internal & External Training in a year?

8:02

4:06

1:01

2:01

6:04

4:06

4:06

1:01

1:01

1:01

12:01
Does your org. have a specific budget allocated for training & development pu

Yes

1
udget allocated for training & development purpose?

No Profit

0 0

0 0

0 0

1 0

0 0

0 1

0 1

0 0

0 1

0 1

0 0

4
How do you allocate budget for tra

Sales Total Expenditure Cost per Employee Past experience

0 0 0 1

0 1 1 1

0 0 1 0

0 1 0 0

0 1 0 1

0 0 0 1

0 1 0 1

0 1 0 1

0 0 1 1

0 0 1 1

0 0 0 0

0 5 4 8
ate budget for training?

% of salary of employee

0
Other

on requirment basis : need based training programme


Per Employee Budget

714.286

533.333

1000.000

333.333

2083.333

8000.000
What was the budget allocated for training and development in last financial y

2.75 crore

No Information regarding the budget

5 Lakh

8 Lakh

20 Lakh

1.5 Cr

5 Lakh

4.40 Cr
There was no specific budget allocation in our org. It completely depend on the training needs as p
employee performance

16 Cr
How training needs are identified? Which methods a

Observation Individual Interviews Performance Appraisals

0 0 1

1 1 1

1 1 1

1 1 1

1 1 1

1 0 1

1 0 1

1 0 0

0 1 1

1 1 1

0 0 0

8 6 9
8 6 9
identified? Which methods are used to identify the training needs in your organisation?

Competency Assessment Industrial Experts Analysis

1 0

1 1

1 1

1 1

0 0

1 0

0 1

1 1

1 0

1 1

0 1

8 7
8 7
raining needs in your organisation?

Interviewing the reporting officer Other

1 Feedback from training

0 KRA's

1 Self enrollment

7
7
Is there any Competancy Framework that your organis

Yes

3 1

6 1

6 0

6 0

3 0

4 1

4 0

3 1

3 1

6 1

1 1

0
ramework that your organisation follows?

No

0
If yes, how assessment is done on this competency framework?

Through the appraisal process

Expert Analysis

Done on basis of behavioural basis.


C.F. is measured as per the employee performance and as identified by the
immediate supervisors. Supervisors enroll the members of the team for the
training as needed for the specific department and for the empl dev as
identified
In advance of the FY to commerce, training programme is assessed and
approved and in the end of FY it is assessed with % of achievement.
What type of faculties are used for conducting training

Internal Faculties Ex- Employees Subject matter experts

1 1 1

1 0 1

1 0 1

1 1 1

1 0 0

1 0 0

1 0 0

1 1 0

1 0 1

1 0 1

1 1 1

11 4 7
11 4 7
e used for conducting trainings?

External Faculty Industry Experts Other

1 1 5

1 1 4

0 1 3

1 1 5

1 1 3

1 1 3

1 1 3

1 1 4

1 0 3

0 1 3

1 1 5

9 10
9 10
What are the areas in

Management Training Safety Training Technical Training

1 1 1

1 1 1

1 1 1

1 1 1

1 1 1

1 1 1

1 1 1

1 1 1

1 0 1

1 1 1

1 1 1

11 10 11
11 10 11
What are the areas in which training is imparted?

Behavioural Training Induction Training Skill Training

1 1 1

1 1 1

1 1 0

1 1 1

0 0 1

0 1 1

1 0 1

0 1 1

1 1 1

1 1 1

1 1 1

8 9 10
8 9 10
ed? What are the

Job Related training Other Case Studies

1 7 1

1 7 1

1 6 1

1 7 1

1 5 0

0 5 1

1 6 1

1 6 0

1 6 1
SC/ST
1 7 Workshops,RTI,
Higher Edu Env, 1
Sustainable Dev.,
Vigilance, New
1 7 1
Policies etc

10 9
10 9
What are the various avaneues available for Learning & Development in your or

Role Plays Discussions Management Games Field Visits Higher Education

1 0 1 1 1

1 1 1 1 0

0 1 1 1 0

1 1 1 1 1

1 1 0 1 0

1 0 1 1 0

0 1 0 1 0

1 0 1 1 1

0 1 1 1 0

1 1 1 0 1

1 1 1 1 1

8 8 9 10 5
8 8 9 10 5
velopment in your organisation?

E-Learning Demonstration Other

1 0

1 1

1 1

1 0

0 1

0 1

0 1

1 1

0 1 Ppts, Compa

1 1

0 1

6 9
6 9
Does your organisation evaluate the effe

Yes

6 1

7 1

6 1

7 1

4 1

5 1

4 1

6 1

5 1

7 1

7 1
tion evaluate the effectivenss of training? What is the frequency of assesing the e

No 3 Months 6 Months

0 0 0

0 0 1

0 1 0

0 1 0

0 0 0

0 0 1

0 0 1

0 0 1

0 1 0

0 0 1

0 1 0

4 5
cy of assesing the effectivenss of traning programs?

1 Year Other

0 immediate feedback after training

1
What are the techniqu

Self complete questionnaireInterviewing the reporting officerFocused groups

1 0 0

1 0 1

1 1 1

1 1 1

0 0 1

1 0 0

1 0 1

0 0 0

1 0 0

1 1 0

1 0 0

9 3 5
9 3 5
t are the techniques used for evaluating training programs?

Pre & Post Learning tesObservation Productivity Measurement

1 0 0

1 0 1

1 0 1

1 1 1

0 1 1

1 1 1

1 1 1

1 0 1

0 0 1

1 1 1

0 0 0

8 5 9
8 5 9
Business Impact Other Learning objective met

1 3 1

0 4 1

1 6 1

0 6 1

1 4 1

0 4 1

0 5 1

1 3 1

1 3 0

1 6 1

0 1 1

6 9
6
On what all parameters trainin

Knowledge level enhancedChanges in skills Improved Attitudes

1 1 1

0 1 1

0 1 1

1 1 1

0 1 1

0 1 1

0 1 0

1 1 1

0 1 1

1 1 1

1 1 1

4 10 9
n what all parameters training effectiveness is evaluated

Imapact on performance parameters Changes in on the job behavior

1 1

1 0

0 0

1 1

1 0

1 1

1 0

1 1

0 1

1 1

1 0

8 5
Other

5
How do you quantify effects of training on business results?

Through monitoring the KPIs of various departments before and after training

Records

10 on 10(Parameters)

Performance of Employees, Growth of Company

Performance, Feedback, Needs

1. Performance 2. Observation

Through results/objectives achieved

Bccl being a Mining Industry efects of training directly influences safety status
level as well as production/productivity enhances (positive trends)
Is there a Satisfaction Survey conducted to evaluate the overall effectiveness o

Yes

0
te the overall effectiveness of the learning & development process

No

1
If yes, then on what factors the assessment is done

raining Content, Delivery, Design, Admin., Coordination and Planning

Employees behaviour towards company and needs

Employees Attitude

1. Feedback of employees 2. Feedback of Trainers

test

Feedbacl for,. Slf appraisal (1-5 level)

Questionnaire, Rate training program,


How do you use the results of the learning & development

Action Planning and monitoring of the same

It helps in identifying & implementing new goals, targets and improve work culture of employee an

At the time of interview

Interviews

1. Training need are analysed 2. Understand the employees better 3. Application of the training to

Practice, Promotion

1. Application of learning on day to day work culture

Performance appraisal

Appraisal But if no result again designing the programe

feedback shared with training department


What facilitites & resources related to training are
available in your organisation?
1(Yes) 0(No)
Training Rooms 10 0
Cafeteria 6 4
Computer Labs 6 4
Seminar Hall 6 4
Auditorium 5 5
Hostel 9 1
Recretional Rooms 7 3
Library 5 5
Wi-Fi 5
Confernce 5
Other Room(Quattro)

Does your org. have a specific budget allocated


for training & development purpose?

Yes 9
No 1

How do you allocate budget for training?


1(Yes) 0(No)
Profit 4 6
Sales 0 10
Total Expenditure 5 5
Cost per Employee 4 6
Past experience 7 3
% of salary of employee 0 10
on requirment basis :
need based training
programme(COAL
Other
INDIA)
How training needs are identified? Which methods 8 8
8 6
are used to identify the training needs in your 7
6 4
organisation? 5
4 2 2
1(Yes) 0(No) 3
2
Observation 8 2 1
0
Individual Interviews 6 4
Performance Appraisals 8 2
Competency Assessment 7 3
Industrial Experts Analysis 7 3
Interviewing the reporting officer 6 4
Self Assesment
(Quattro),KRA(IndiaBul
ls),Feedback from
Other
training officer(Relaxo)

Is there any Competancy Framework that 6


10
your organisation follows?
5
Yes 6
0
No 4
Yes N

What type of faculties are used for conducting


trainings?
1(Yes) 0(No)
Internal Faculties 10 0
Ex- Employees 3 7
Subject matter experts 6 4
External Faculty 8 2
Industry Experts 9 1

What are the areas in which training is imparted?


1(Yes) 0(No)
Management Training 10 1
Safety Training 9 1
Technical Training 10 0
Behavioural Training 7 3
Induction Training 8 2
Skill Training 9 1
Job Related training 9 1
Higher
Edu(Quattro),C/ST
Workshops,RTI, Env,
Sustainable Dev.,
Other Vigilance, New Policies
etc(Coal India)

What are the various avenues available for Learning


& Development in your organisation?
1(Yes) 0(No)
Case Studies 8 2
Role Plays 7 3
Discussions 8 2
Management Games 8 2
Field Visits 9 1
Higher Education 4 6
E-Learning 5 5
Demonstration 9 1
Other Ppt, Company
Overview( IndiaBulls)

Does your organisation evaluate the


effectivenss of training?
Yes 10
No 0

What is the frequency of assesing the effectivenss of


traning programs?
1(Yes) 0(No)
3 Months 4 6
6 Months 5 5
1 Year 9 1

What are the techniques used for evaluating training


programs?
1(Yes) 0(No)
Self complete questionnaire 8 2
Interviewing the reporting officer 3 7
Focused groups 5 5
Pre & Post Learning test 7 3
Observation 5 5
Productivity Measurement 9 1
Business Impact 5 5

On what all parameters training effectiveness is


evaluated
1(Yes) 0(No)
Learning objective met 9 1
Knowledge level enhanced 4 6
Changes in skills 10 0
Improved Attitudes 9 1
Imapact on performance parameters 8 2
Changes in on the job behavior 5 5

Is there a Satisfaction Survey conducted to


evaluate the overall effectiveness of the
learning & development process
Yes 8
No 2
10
6 66 5
5975
44 4 1355
5

1(Yes) 0(No)

Column B

Yes No

10 10
7
10 46 55 46 3
5
0 1(Yes)
0 0
0(No)
8 8
7 7
8 6 6
7
6 4 4
5 3 3
4 2 2
3
2
1
0

1(Yes)
0(No)

6
10 4
5 Column B

0
Yes No
1(Yes)
0(No)
Relaxo 1711 70-80%

Liberty Videocon 1400 50%

Ireo 1500 50%

MTNL 4000+ 40-50

Mcdonalds 5000+ 90

Airnet 300 80

Maruti Suzuki India Ltd 9000+ 100

IndiaBulls Housing Finance Ltd 5500 100

Quatrro Global Services Pvt Ltd 2500 20

BCCL, a subsidiary of Coal India Ltd 53297 30


No Information regarding the budget

50 Lakh
7142.8571428572

8 Lakh
1066.6666666667

20 Lakh
1000

1.5 cr
2333.3333333333

5 Lakh
2083.3333333333

4.40 Lakh 8000


There was no specific budget allocation in our org. It completely
depend on the training needs as per the employee performance

16 Cr
10006.8171441795
Manpower strngth
Less than 1000 1 1711
1000-2000 3 1400
2000-3000 1 1500
3000-4000 1 4000+
4000-5000 2 5000+
5000-6000 1 300
More than 6000 2 9000+
5500
2500
53297

% of manpower trained

10%- 20% - 30% - 40% - 50% - 60%- 70 %- 80% - 90% - Q uat rr o


19% 29% 39% 49% 59% 69% 79 % 89% 100%

M cDo na B CCL
ld s
In diaB u l
s
M a ru ti
S uzuki
TPD DL
MT NL

A irne t
Libe r ty Vid eo con
Rela x o Ire o

Training Avaneus
TATA 8
Relaxo 5
Liberty Videocon 8
Ireo 8
MTNL 4
Mcdonalds 4
Airnet 2
Maruti Suzuki India Ltd 6
IndiaBulls Housing Finance Ltd 4
Quatrro Global Services Pvt Ltd 4
BCCL, a subsidiary of Coal India Ltd 6

Various Avaneus
Training Rooms 11
Cafeteria 7
Computer Labs 7
Seminar Hall 6
Auditorium 6
Hostel 2
Recretional Rooms 8
Library 6
Wi-Fi 5

Percentage of Internal Training


TPDDL 80%
Relaxo 40%
Liberty Videocon 50%
Ireo 66.60%
MTNL 60%
Mcdonalds 40%
Airnet 40%
Maruti Suzuki India Ltd 50%
IndiaBulls Housing Finance Ltd 50%
Quatrro Global Services Pvt Ltd 50%
BCCL, a subsidiary of Coal India Ltd 92.30%

Basis of Allocation of Budget

Profit 4
Sales 0
Total Expenditure 5
Cost per Employee 4
Past experience 8
% of salary of employee 0

Sources for TNI used by Companies


TPDDL 3
Relaxo 6
Liberty Videocon 6
Ireo 6
MTNL 3
Mcdonalds 4
Airnet 4
Maruti Suzuki India Ltd 3
IndiaBulls Housing Finance Ltd 3
Quatrro Global Services Pvt Ltd 6
BCCL, a subsidiary of Coal India Ltd 1

Sources of Training Need Identification

Observation 8
Individual Interviews 6
Performance Appraisals 9
Competency Assessment 8
Industrial Experts Analysis 7
Interviewing the reporting officer 7

No of avaneus
TPDDL 6
Relaxo 7
Liberty Videocon 6
Ireo 7
MTNL 4
Mcdonalds 5
Airnet 4
Maruti Suzuki India Ltd 6
IndiaBulls Housing Finance Ltd 5
Quatrro Global Services Pvt Ltd 7
BCCL, a subsidiary of Coal India Ltd 7

Various Avenues for Learning & Development

Case Studies 9
Role Plays 8
Discussions 8
Management Games 9
Field Visits 10
Higher Education 5
E-Learning 6
Demonstration 9

No. of different types of faculties used by Companies


TPDDL 5
Relaxo 4
Liberty Videocon 3
Ireo 5
MTNL 3
Mcdonalds 3
Airnet 3
Maruti Suzuki India Ltd 4
IndiaBulls Housing Finance Ltd 3
Quatrro Global Services Pvt Ltd 3
BCCL, a subsidiary of Coal India Ltd 5
10

9
Types of faculties used

Internal Faculties 11
Ex- Employees 4
Subject matter experts 7
External Faculty 9
Industry Experts 10

No. of areas in which training is


imparted by Companies
7 TPDDL
7 Relaxo
6 Liberty Videocon
7 Ireo
5 MTNL
5 Mcdonalds
6 Airnet
6 Maruti Suzuki
6 IndiaBulls
7 Quattro
7 BCCL

Management Training 11
Safety Training 10
Technical Training 11
Behavioural Training 8
Induction Training 9
Skill Training 10
Job Related training 10

When effectivens is evaluated

3 Months 4
6 Months 5
1 Year 1

Methods used for evaluating training program


TPDDL 3
Relaxo 4 1-2
Liberty Videocon 6 3-4
Ireo 6 5-6
MTNL 4 7-8
Mcdonalds 4
Airnet 5
Maruti Suzuki India Ltd 3
IndiaBulls Housing Finance Ltd 3
Quatrro Global Services Pvt Ltd 6
BCCL, a subsidiary of Coal India Ltd 1

Self complete questionnaire 9


Interviewing the reporting officer 3
Focused groups 5
Pre & Post Learning test 8
Observation 5
Productivity Measurement 9
Business Impact 6

Learning objective met 9


Knowledge level enhanced 4
Changes in skills 10
Improved Attitudes 9
Imapact on performance parameter 8
Changes in on the job behavior 5

Relaxo 4
Liberty Videocon 3
Ireo 6
MTNL 4
Mcdonalds 5
Airnet 3
Maruti Suzuki India Ltd 6
IndiaBulls Housing Finance Ltd 3
Quatrro Global Services Pvt Ltd 6
BCCL, a subsidiary of Coal India Ltd 5
BCCL
BCCL
1 21
2Maruti
3 SSuzuki
Maruti uzuki Airnet
11

Relaxo
Liberty
IndiaBulls Videocon
Ireo
Quatrro
TPDDL

McDonalds

MTNL

10%-19% 0
20%-29% 1
10% -
19%
20% -
29%
30% -
39%
40%
49%
- 5
5
0% -
9%
60% -
69%
70% -
79%
80%
89%
-

M cDon a
lds
90
10

Ind iaB u l
s
M ar ut i
S uzu ki
T PDDL
%-
0 %

Ai
r ne t

R ela xo
Qu at rro

B CCL

MT NL

Libe rt y Vid eoco n


Ireo
30%-39% 1
40%-49% 1
50%-59% 2
60%-69% 0
70%-79% 1
80%-89% 1
90%-100% 4

Libert
y
Video
con 3
Training Avaneus Ireo
TPDD
L
3
1-2 1
3-4 4 Relaxo
Maruti
5-6 3 Suzuki
BCCL
7-8 3
9-10 0
5 11 Trainin
6 g
8 7 Rooms
2 Cafete
6 6 7
ria

0-9% 0
10-19% 0
BCCL
20-29% 0
R
30-39% 0 M
TPDDL
1 A
40-49% 3 Relaxo,mcd airnet
1 3
50-59% 4 liberty,maruti india quatrro
60-69% 2 ireo mtnl
2
70-79% 0Ireo
80-89% 1MTNL
tpddl
4
90-100% 1 BCCL

4 Profit Sales
8 Total Expenditure Cost per Employee
5 Past experience % of salary of
4 employee

Relaxo BCC
Liberty
Videocon
Ireo 1
Quatrro
0-2 1 4

3-4 6
5-6 4
7-8 0
7 8 O
In
Pe
7 6 Co
In
In
8 9 offi

Relaxo
Liberty MTNL
Videocon Airnet
0-2 0 Ireo McDonal
Maruti d
3-5 4
Quatrro 4 IndiaBull
6-8 7 BCCL s
TPDDL
7

Case Studies
9 9
Role Plays
6 Discussions
8
Management Ga
5 Field Visits
8 Higher Education
10 E-Learning
9 Demonstration

Ireo
BCCL
TPDDL
Ireo
BCCL
Internal Faculties 1 0 TPDDL
Ex- Employees 2 0
Subject matter experts 3 6
External Faculty 4 2
Industry Experts 5 3

10 11 Internal Faculties
Ex- Employees
Subject matter experts
External Faculty
4
9 Industry Experts
7

Relaxo
Ireo
Quatrr
o
Liberty
1-2 0 BCCL
Videocon
TPDDL 5
3-4 0 MTNL
6
5-6 6 McDonal
ds
7-8 5 Airnet
Maruti
IndiaBulls

Management Training
10 11 Safety Training
Technical Training
10 10 Behavioural Training
Induction Training
9
11 Skill Training
8
Management Training
10 11 Safety Training
Technical Training
10 10 Behavioural Training
Induction Training
9
11 Skill Training
MTN
Libery 8
L
Ireo
Job Related training
3
BCCL
1 Months
4 IndiaBulls
6
5 Months
1 Year

Relaxo
McDonald
s
Airnet
Maruti
Quatrro

1 BCCL
6 INDIABULLS, MARUTI, RELAXO, MTNL, MCD
4 Libert,ireo, airnet,Qutro
0 1-2
Liberty BCCL
4 Videocon
1 3-4
6Ireo 5-6
Airnet7-8
Quatrro
IndiaBulls
Maruti
Relaxo
MTNL
McDonald
s
TPDDL

6 9 Self complete Interviewing the reporting


questionnaire officer
9 3 Focused groups Pre & Post Learning test
5 Observation Productivity Measurement
5 Business Impact
8

5 9 Learning objective met Knowledge level


enhanced
8
4 Changes in skills Improved Attitudes
Imapact on performance Changes in on the job
9 10 parameters behavior
5 9 Learning objective met Knowledge level
enhanced
8
4 Changes in skills Improved Attitudes
Imapact on performance Changes in on the job
9 10 parameters behavior

1-2
3-4
5-6
ert Airnet

deo 1 1-2
n 3
3-4
o
5-6
DD 4
MTNL, 7-8
3 McDonalds9-10
,
IndiaBulls,
Quatrro
laxo
aruti
zuki
CL
CL
Relaxo
0-9%
McDonalds
Airnet 10-19%
1
20-29%
3
30-39%
40-49%
50-59%
60-69%
70-79%
4
80-89%
Liberty, 90-100%
Maruti
IndiaBulls
Quatrro

BCCL

1
MTNL,
4 0-2
McDonalds
, Airnet 3-4
IndiaBulls 5-6
Maruti 7-8
6
TPDDL
6
TPDDL

8 Observation
Individual Interviews
Performance Appraisals
6 Competency Assessment
Industrial Experts Analysis
Interviewing the reporting
9 officer

MTNL
Airnet
McDonal
d
4 IndiaBull
0-2
s
3-5
6-8

Case Studies
Role Plays
Discussions
Management Games
Field Visits
Higher Education
E-Learning
Demonstration

Liberty
Ireo Videocon,
BCCL MTNL,
TPDDL McDonalds,
3 Airnet, 1

5 IndiaBulls 2
Liberty
Ireo Videocon,
BCCL MTNL,
TPDDL McDonalds,
3 Airnet, 1

5 IndiaBulls 2
Quatrro 3
4

4 5
Relaxo
Maruti
Suzuki

Liberty 1-2
Videocon
3-4
MTNL
6 5-6
McDonal
ds 7-8
Airnet
Maruti
IndiaBulls

Management Training
Safety Training
Technical Training
Behavioural Training
Induction Training
Skill Training
Management Training
Safety Training
Technical Training
Behavioural Training
Induction Training
Skill Training
Job Related training

g the reporting

Learning test
y Measurement
1
2
1
2
3
4
5

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