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November 2014

THE ATR PRODUCT SUPPORT & SERVICES NEWSLETTER

ATR

EDORA ELECTRONIC
DOCUMENTATION FOR
REGIONAL AIRCRAFT
Dear Readers,

Technical documentation is a key support area for safe and effective operations and it
deserves continuous focus and development effort.
To offer maximum convenience when working with operational documentation, over the
last two years, ATR has performed a development work to make technical publications
available in electronic formatting. We named this project EDORA.

You might think of it as being a fairly straight forward initiative, yet it involves sophisticated
software elaboration. The dedicated work group ensured they were in interaction with
EASA. The team ensured compliance with diverse reference frameworks, aviation regula-
tory aspects but also performed depth analysis and risk management studies. As they
proceeded through digitalisation options, they also had to protect the integrity of the data
between the old and new generation formats. Weighted corporate choices were made, to ensure long term and robust
operational easiness.

Very much user-oriented, EDORA is indeed of high support to you in operational terms. It facilitates data flows, enables
savings on paper printing, energy and archiving spaces; it reduces the potential for human error; it is a real time saver.

About to be released in several implementation phases, the ATR EDORA program merits full presentation in a special
edition as well as your special attention.

Lilian Brayle
Senior Vice-President product support & services

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EDORA ELECTRONIC DOCUMENTATION FOR REGIONAL AIRCRAFT

FOREWORD
This special newsletter of FIT brings you up to speed on
the many advantages the availability of EDORA is about
to offer, together with the inherent practical changes it
implies in your use of operational documentation. It
details the product support offer itself, including its
implementation schedule, and in sufficient detail for
you to appreciate the programs impact on your internal
organisation and habits. Finally, it answers some of the
most frequently asked questions (FAQs) on the matter
of dematerialisation of publications.
integration of new live IT solutions, the management
One might be tempted to see in EDORA just a straight of the single orders or comprehensive subscriptions
forward addition of IT intelligence, a different brain that trigger the generation and dispatch, of the
for data computation and production of Flight end-users new documentation, in various hard or soft
Operational manuals. It is much more than that. EDORA media forms.
encompasses the reshaping of all of the processes and
tools currently in hand for referencing, content Deployment sequence is in two phases starting 2015.
management, search and sort modes, hyperlinks, During Phase One in 2015, flight operations manuals
downloads, customisation in xml format, data transfers, will become universally available in .pdf format. During
extended information, revision cycles, etc. Phase Two in 2016, .xml formatting plus a new browser
will exist, in addition to the continued availability of
In other words, EDORA will rule right across ATRs .pdf deliveries. And of course, extension work on EDORA
Technica l Pu bli shi n g a c tivity, em bra ci n g the will continue beyond 2016.

IN BACKGROUND TO EDORA
A few words about XML
As have other airframers done before us, we have formatting. The same data source can therefore be
come to the conclusion that the management of displayed in many different layouts for customisation
information is, should, and would be done more and purposes and from a variety of viewing platforms,
more through Internet and other new technologies. such as standard PCs or on-board EFBs. Another
An aircraft is so very much a moving asset that great working principle of XML is that information
its technical documentation must also be at your is managed not by page but by units of consistent
fingertips and be always available, when and where content, named data modules (DMs). Applicability
required. is no longer expressed in page sequencing but in
Since 1999, XML has become the standard well-defined data modules. Page numbering for each
of document exchanges. ATR has chosen the DM is then handled automatically by the Viewer, the
Aeronautical Standard ATA 2300 Data exchange documentation display software.
standard for flight operations for the migration of its A list of effective data modules (LEDM) will be made
operational documentation. available in the preliminary pages of each EDORA
One of the main interesting features of the XML manual, in replacement of the current list of effective
format is that it separates information content from pages (LEP).

Example of a page containing 3 data modules

Display of data module applicability

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Improvements from template modifications
Project EDORA was an ideal opportunity for the betterment of documentation lay-outs, structure and contents.
A full and thorough review was undertaken, prior to the decision of migrating all manuals to .xml formatting,
as per the illustrations below.

STRUCTURE OF MANUALS

Structure of EDORA manuals


The structure of all manuals has been reviewed in order to ensure cross homogeneity.
New manual sections have been created, other have been displaced to finally ensure
that the same information will be found at the same place whatever the manual.

MMEL display change

FCOM structure change


FCOM structure has first been slightly adapted to be closer to airlines Ops. manual;
others manuals structure being then reviewed correspondingly.

> AFM structure corresponds to FCOM one.


> MMEL has been divided in two parts.
- MOP: contains the dispatch items and associated operational procedures, (if any) to improve analysis.
- MMP: contains the maintenance procedures directly accessible from the condition status table.
> Within the QRH, procedures have been organized by theme and numbered for easier reference.
> WBM structure has been redefined to include Limitations and Descriptions sections.

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EDORA ELECTRONIC DOCUMENTATION FOR REGIONAL AIRCRAFT

CONTENT OF MANUALS
Wording and display
Wording has been fully reviewed for implementation
of the Airbus GOLD rules (Guidelines for Operational
Language in Documents) and uniformity in cockpit-
labelling. Abbreviations have been standardised (e.g.,
from now on ACFT will be used for aircraft). Colour will
be introduced and there will be a possibility to insert
airline logos to customise the manuals. AFM data and
AD content will be clearly identifiable.

Homogenisation between aircraft versions


FCOM / Systems content and all procedures (AFM/
FCOM/QRH) have been compared between aircraft
versions and standardised, wherever possible.

Emergency / Abnormal procedures


AFM/FCOM/QRH Procedures have all been reviewed
regarding consistency, wording and content based
on the CAA Safety Regulation Group study ref: CAP
676 and following a comparative study of other
manufacturers. So far, the vast majority of emergency
procedures has been analysed, adjusted when
necessary and tested on simulator by ATR flight test
and training pilots for immediacy of comprehension.
Abnormal procedures will also be reviewed,
progressively and after EDORAs phase 1.

Normal procedures
Task sharing has been introduced on normal
procedures that have been compared against the
FCTM and adjusted when relevant.

Formatting Procedures
ATR has decided to implement the following rules
for displaying Procedures, see illustration New
procedures display:
- Memory items will be framed with double-lines
- Actions will be introduced by a triangle
- Conditions will be preceded by a square
- Caution will be displayed in amber and caution
messages will be boxed
- Warning will be displayed in red and caution
messages will be written in upper case letters,
and boxed.
- Caution and Warning will be visually attached to
their corresponding actions if appropriate; they will
be written above the action descriptions so as to
allow the pilot to possess all the relevant information
prior to executing the required actions.
New Procedures display

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EDORA DEPLOYMENT
AND SUPPORT
Deployment is sequenced in two phases.

2015 2016
3 months, to be agreed 3 months, to be agreed
with Local Authorities with Local Authorities MMEL / WBM
AFM / FCOM
Q2 2015 Q4 2015 QRH
MMEL AFM
WBM FCOM
QRH
Phase 2: XML/Viewer

http://
Phase 1: PDF

Phase 1 Phase 2
Phase 1 is scheduled for 2015. Flight operations Flight operations manuals will be available (upon
manuals will be made available in a single .pdf file subscription) in both .pdf and .xml formats along
per manual. Preliminary manuals will be delivered 3 with a new documentation browser available on the
months ahead of the manuals official releases. That ATR web portal, stand-alone PCs or on board EFBs.
way, any needed contacts with your local Authorities
will be made possible early on. The reshaping of
internal processes could also be studied in advance for
your organisation to cope with and integrate the newly
available electronic distribution options. Dedicated
and comprehensively explanatory booklets on all
documentation changes are being produced by ATR
in order to facilitate your appropriation of the new
manuals.

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EDORA ELECTRONIC DOCUMENTATION FOR REGIONAL AIRCRAFT

EDORAs effects on documentation practices


Based on standard airline management practices for operational documentation, we have carefully considered how the introduction of new e-documentation with EDORA
will impact our Operators.

1
1. PHASE 1: DELIVERIES
The EDORA Operations Manuals will be distributed in electronic format on CD-ROMs containing one or several manuals (single .pdf file type -phase
1- or encrypted .xml -phase 2-, per manual). E-manuals will also be available for download from the ATR website (.pdf or encrypted .xml).
For every documentation update, the e-manual will be redelivered in its entirety. Hardcopies will still be available by request and as an option.
Differentials will also be available by request and as an option. Should the paper format be selected as the hardcopy format, then only the differentials shall
be distributed after having purchased the initial set. By special request, subscriptions will also be available for both the complete manuals and the differential
updates, both types of files being delivered on the same CD-ROM. Please refer to: Product offer

2
2. PHASE 2: PROCESSING-IN
EDORA e-manuals will supersede the current ATR operational manuals, due to the number of changes in document structure, format and content, as previously
explained. If you manage your own operational documentation which is true for your MEL at least and with the help of our explanatory booklets, you
will need to analyse the changes in order to incorporate the modifications within your own manuals, which will impact crew training and daily operations.
If you are using the ATR operational documentation as is, the changes will also need to be analysed for implementation in your operations, just like you do
with your existing documentation revision practices.

3
3. PHASE 3: DISTRIBUTION
If your own customised hardcopies are stored then no impact is to be foreseen on your distribution process. If ATR hardcopies are still used, and since
applicability will be directly readable through aircraft MSN information, dispatching relevant pages will be easier than with the current method which
necessitates a pre-analysis of modification applicability.
EDORA is the opportunity for you go for electronic distribution means.
Dispatching is facilitated since one manual corresponds to one file, a fact which further increments data integrity.

4
4. PHASE 4: CONSULTATION
New formatting plus the inclusion of specific notes, word standardisation, use of colours, etc., make document consultations much more user-friendly,
self-evident and faster. There will be hyperlinks to authorize intuitive navigation intra manual (phase 1) and inter manuals (phase 2).
Moreover, DM applicability will be directly readable in relation to MSNs.
You will have full use of .xml functionalities, such as MSN data module sorting from fleet manuals, layout activation etc. once the specific viewer to be
developed during phase 2 is completed.

Supporting EDORA
During the transition phase, ATR will support you for the deployment of your new manuals. Customer Liaison Directors and the Flight-Ops Support Team -
ops.support@atr.fr - will be your dedicated contacts for any questions and for assistance on the implementation of EDORA.
General presentations and specific workshops will be organised during the work-in progress stages and beyond the releases phases of EDORA manuals.

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EDORA PRODUCT OFFER
The ATR flight operations product offer has been revised to take into account the additional EDORA features available to ATR Operators.
There will be a standard package on offer, to which selected options can be added later on. The standard package will remain unchanged during phases 1 and 2.
It encompasses:

- All operations manuals (AFM, MMEL, FCOM, QRH, CCOM and WBM) in .pdf format
- Fleet manuals, i.e. manuals applicable to all MSNs/registrations of aircraft variants
- Applicability by MSN/registration for each Data Module
- One revision service per year
- Colour, operators logo and name on the manuals

Some options are to be selected for all the manuals (additional revision service, for example) while other options can be selected only for some of the manuals
(extra CD-ROM copies, manuals in paper format in addition to the CD-ROM, etc.).
Changes to selected options are possible at subscription renewal time, or at any time in-between, in accordance with the applicable price catalogue.

STANDARD PACKAGE OPTIONS COMMENTS

Rich .pdf with hypertext and search function,


FORMAT Encrypted .xml (EDORA phase 2)
colour

1 .pdf CD-ROM copy Extra CD-ROM copies


MEDIA Option valid for all or for some manuals
Download from ATR website Manuals in paper format

APPLICABILITY Equivalent to current Fleet Manual


Aircraft variant (or alias) MSN (EDORA phase 2)
OF MANUALS Option valid for all or some manuals

DATA MODULE
MSN Registration or FSN Option valid for all manuals
APPLICABILITY

Option valid for all manuals


REVISION One normal revision service Additional revisions on request
If applicable, intermediate revisions will be
NUMBER per year (e.g. Aircraft movement)
generated including SB embodiments
Delta (only revised DMs)
If the paper option has been selected
REVISION
Complete .pdf manual only the revised section - delta - will be
DELIVERY Complete encrypted .xml manual
produced.
(EDORA phase 2)

COMPANY ATRs logo by default, if the operators


Operators logo and name
IDENTIFICATION logo is unavailable

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EDORA ELECTRONIC DOCUMENTATION FOR REGIONAL AIRCRAFT

CUSTOMERS FAQ CORNER


Which manuals will be kept in paper format manipulate content with the copy and paste function What is the advantage of choosing
at new aircraft delivery time? in order to create different specific documents. an .xml viewer over a .pdf one?
The aircraft cockpit sets will be kept in paper format Document integration of airline specificities will remain .pdf consultation is static whereas .xml consultation
for new aircraft deliveries. Manuals will then not been under your responsibility, as it currently is. can be in dynamic mode: e.g. enable/disable different
updated through hardcopies, unless option is selected levels of information, select only one MSN to be
by the operator. Will it be possible to keep our current MEL format? displayed from the fleet based documentation, etc.
Since your MEL is approved by your local Aviation An .xml viewer will allow full use of .xml functionalities
Will there be a restriction in the number Authorities, the decision is to be agreed with them. Data Module.
of paper copies for each manual? You may already have an MEL that differs from the
The printing of every manual will be under your ATR MMEL. Will the ATR .xml documentation be compatible
responsibility (if you choose to stay with the basic with other .xml viewers?
CD-ROM distribution choice). You will be able to issue as Will the EDORA program impact my operations ATR .xml is compatible with ATA specification 2300.
many copies as needed using your own printing means. and pilots training? Therefore ATR .xml documentation could be displayed
Yes. The normal, abnormal and emergency with any ATA 2300 specification viewer. However
Will FCOM and QRH releases ATR .xml documentation has its own additional ATA
procedures have been reviewed. Task sharing has
be synchronised with AFM releases? 2300 specificity, leading to improved displays. Those
been introduced on normal procedures. Part of the
No, releases will be kept independent. FCOM/QRH functionalities will be allowed for in the ATR viewer,
abnormal and emergency procedures has been
releases coming after AFM releases (approved manual but may not be in other .xml viewers.
rewritten for clarification purposes. Some of the
released first) but delay will be significantly reduced
checklist actions have been reorganised. As for
since Data Modules, especially for Procedures, Will I be able to use the ATR .xml viewer to display
any document revision, changes arising out of the
between the manuals are identical. my operating manuals?
EDORA program will need to be analysed for future
It should be possible if your Operating Manual are ATA
Will my operational documentation be quickly insertion into the pilots daily operations and training
specification 2300 compliant.
updated following SB implementations? programs.
The integration of any SB modification into Will there be other manuals impacted by the
How long will I have to integrate the EDORA
documentation will be automatically processed upon EDORA program development ?
changes into my own documentation?
formal receipt of SB completion, which you are invited CCOM (Cabin Crew Operating Manual) and AC
Timeframe for implementation is determined by your
to send in as soon as SB embodiment is complete. (Aircraft Characteristic) will be converted to EDORA
local Authorities who will continue to approve your
You will later receive Manual Updates in accordance formatting.
Operating Manuals.
with the options you have selected.
Who should I contact for information and support
How will Temporary Revisions (TRs). be delivered? Will there be an easy way to spot all of the during the EDORA transition phases?
There will be no change compare to the current TR changes in the .pdf formatted versions? You can use your usual contacts, flight-ops support
process. Changes between two normal revisions At beginning of each manual, there will be the list of team at ops.support@atr.fr and your appointed
will be treated as intermediate revisions. Airlines will revised data modules, together with the reason(s) for Customer Liaison.
receive only delta (electronic or paper). the revision(s). This list will contain hyperlinks for direct
access to the revisions.
Will ATR help airlines distribute their
documentation? Will I be able to view EDORA documents on my EFB?
Work is in progress to offer mobile device content .pdf manuals will be displayed via a standard .pdf n of your
viewer. During EDORA phase 2, a specific EFB In order to ease the preparatio
management which would be compliant with both actions (inte rnally,
viewer will be developed to allow consultation of change management
the ATR Performance Software (SPS, Single-point horities or oth ers ),
.xml documents. The viewer, an extension of the ATR with Local Aut
Performance Software) and EDORA manuals. ease
website, will be adapted to suit cockpit application ATR will issue you with pre-rel
nua ls;
Will it be possible to insert STC information design rules and comply with the ATR performance versions of operational ma
s prior
or airline specificities in the ATR manuals? application (SPS Single-point Performance Software) this will be done three month
def initive vers ions to you.
Initially, the delivery of manuals will be in .pdf non- design) already available for Windows and iOS based to releasing
ented and
editable structured files. You will however be able to platforms. Changes will be fully docum
boo klet -identical
explained in a dedicated
the EAS A Review
to the one used for
ch will be enc lose d with
Process - whi
each pre -releas e.

ATR. All rights reserved. Confidential and proprietary document.


This document shall not be reproduced or disclosed to a third party without the written consent of ATR.
This document and its content shall not be used for any purpose other than that for which it is supplied.
ATR, its logo, the distinctive ATR aircraft profiles and patented information relating to the ATR aircraft are the exclusive property of ATR and are subject to copyright.
This document and all information contained herein are the sole property of ATR. No intellectual property right is granted through, or induced by, the delivery of this document or the disclosure of its content.
The statements made herein do not constitute an offer or a representation. They are based on the mentioned assumptions and are expressed in good faith.

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