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Program Name: NCs de auditora TV 2016-08

Program Manager: Alfonso Ochoa

Open Issues Status Report (OISR)


R/Y/B/G Status

Last Revision Date: September 7, 2016


Initial Revision Date: September 7, 2016 30

25
Revised By: J.H. Garca 20
39%
15 # Of Items 48 Percent
# Red 26 54%
10
Completion of Task is Lagging Behind and It is Affecting the Overall Timing of the Program, Another Discipline or Program Goals
5
Completion of the Task is Behind but it is not Affecting the Overall Success of the Program and0 There is a Plan to get the Task Comp # Yellow 5 10%
Task is completed but is pending of approvals # Red # Y ellow # Blue ##Green
Blue 5 10%
Task has Been Completed # Green 12 25%
Actual
Date Status
Item # Priority Reference Description of Action(s) Needed/ Taken Champion Due Date for Closure Closure Comments
Initiated R/Y/B/G
Date
Seguimie
01 Todas Capturar NCs en CompliantPro J.H. Garca 19-Aug-16 18-Aug-16 DanaCAR-00093 a -00098
nto G
02 DanaCAR-00093 (NC1) The PFMEA # 3 was corrected on 08/18/2016. C. Hernandez 18-Aug-16 18-Aug-16 G Evidencia proporcionada

Review of the PFMEA procedure (R. Cuevas & C.


Saldaa, 09/08/2016), to include
escalation process of review meetings not
R. Cuevas
03 DanaCAR-00093 (NC1) performed as planned, 08-Sep-16
C. Saldaa
document meetings in a minute record, and
use of a standardized checklist for PFMEA review
meetings.
R
Deployment of the new PFMEA procedure to involved M. Lpez
04 DanaCAR-00093 (NC1) 09-Sep-16
areas. (M. Lopez & E. Bonilla, 09/09/2016) E. Bonilla R
Implement a PFMEA change control record. (C.
05 DanaCAR-00093 (NC1) C. Hernandez 08-Sep-16
Hernandez, 09/08/2016) R

Request to ATLAS software the implementation of an


06 DanaCAR-00093 (NC1) C. Hernandez 19-Sep-16
alarm for scheduled reviews. (C. Hernandez, 09/19/2016)
R
Reinforcement training on Core Tools to the
07 DanaCAR-00093 (NC1) R. Andrade 30-Sep-16
multidisciplinary team. (R. Andrade, 09/30/2016) R

Implementation of a review program of all production R. Cuevas


08 DanaCAR-00093 (NC1) 14-Oct-16
lines PFMEAs (R. Cuevas, C. Saldaa, 10/14/2016) C. Saldaa
Y
Managers of the involved areas will perform and
M. Lpez
09 DanaCAR-00093 (NC1) document the effectiveness review of the corrective 14-Oct-16
E. Bonilla
actions. (M. Lopez, E. Bonilla, 10/14/2016) R
10 DanaCAR-00094 (NC2) Acquire VDA 4.1 (Juan Hector Garcia, 09/05/2016) J.H. Garca 05-Sep-16 05-Sep-16 G Evidencia proporcionada
Review VDA 4 to identify potential changes to
11 DanaCAR-00094 (NC2) implement into the QMS. (Juan Hector Garcia, J.H. Garca 15-Sep-16
09/15/2016) R
Design and implement a scorecard for monitoring CSR
12 DanaCAR-00094 (NC2) A. Ochoa 12-Sep-16
compliance. Alfonso Ochoa, 09/12/2016. R
Modify the internal audit procedure to include the
scheduling of extraordinary internal audits to assess the
13 DanaCAR-00094 (NC2) J.H. Garca 12-Sep-16
effectiveness of the implementation of changes to the
CSR. Juan Hector Garcia, 09/12/2016. R
Implement and standardize a periodic report of the
14 DanaCAR-00094 (NC2) owners' review of the customer's touchpoints. Alfonso J.H. Garca 12-Sep-16
Ochoa and Juan Hector Garcia, 09/12/2016. R

Standardize the use of minutes for the review and


15 DanaCAR-00094 (NC2) J.H. Garca 12-Sep-16
implementation of CSR. Juan Hector Garcia, 09/12/2016.
R
Review of all CSR to identify other undocumented or
16 DanaCAR-00094 (NC2) unfullfilled requirements and implement them into the J.H. Garca 14-Oct-16
QMS. (Juan Hector Garcia, 10/14/2016) R
Managers of the involved areas will perform and
17 DanaCAR-00094 (NC2) document the effectiveness review of the corrective A. Ochoa 14-Oct-16
actions. (A. Ochoa, 10/14/2016) r
Request to DHL to perform an 8D Report for the
F. Meja
18 DanaCAR-00095 (NC3) production line shutdown on July 14th, 2016. (F. Mejia and 29-Aug-16 29-Aug-16 Evidencia proporcionada
R. Gmez
R. Gomez, 08/29/2016) G
CLARIFICATION: The incident reported in May is a security
issue, not a production line shutdown. DHL's scorecard F. Meja
19 DanaCAR-00095 (NC3) 07-Sep-16 07-Sep-16 Evidencia proporcionada
and May's analysis and corrective actions report are R. Gmez
included as evidence. G
Make 8Ds the official problem solving tool for all
C. Reyes Draft enviado por J.H. Garca a Alfonso
20 DanaCAR-00095 (NC3) outsourced processes, including response time targets. 20-Sep-16
R. Lizarriturri Ochoa para revisin el 2016-09-02
(C. Reyes, R. Lizarriturri, 09/20/2016) Y
Kick-off of the new requirements to outsourced
21 DanaCAR-00095 (NC3) processes that might affect quality. (R. Olvera, R. Olvera 23-Sep-16
09/23/2016) R
Standardize how outsourced processes that might affect
R. Olvera
22 DanaCAR-00095 (NC3) quality shall be monitored, including a set of minimal 30-Sep-16
J.H. Garca
topics. (J.H. Garcia, R. Olvera, 09/30/2016) R
Deployment to Cardanes' users of outsourced processes
R. Olvera
23 DanaCAR-00095 (NC3) that might affect quality of the new requirements. (J.H. 30-Sep-16
J.H. Garca
Garcia, R. Olvera, 09/30/2016) R
Managers of the involved areas will perform and
M. Bravo
24 DanaCAR-00095 (NC3) document the effectiveness review of the corrective 14-Oct-16
A. Ochoa
actions. (M. Bravo, A. Ochoa, 10/14/2016) R
Review and correction of CA-WI-0240. (R. Silva,
25 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 07-Sep-16 Evidencia proporcionada
09/07/2016) G
Review packaging instructions form to include the
26 DanaCAR-00096 (NC4) minimun characteristics to be specified. (R. Silva, R. Silva 07-Sep-16 07-Sep-16 Evidencia proporcionada
09/07/2016) G
Put a controlled copies binder in the railroad spur
shipping area to make packaging instructions and the
27 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 No ha proporcionado evidencia
label color code available to personnel in the area. (R.
Silva, 09/07/2016) B
Deployment/training to personnel railroad spur shipping
28 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 No ha proporcionado evidencia
area. (R. Silva, 09/07/2016) B
Update of DHL's site coordinator checklist to include the
R. Silva
29 DanaCAR-00096 (NC4) minimum packaging requirements. (R. Gomez, R. Silva, 08-Sep-16
R. Gmez
09/08/2016) Y
Locate the binder in a visible, easy access area for
30 DanaCAR-00096 (NC4) R. Silva 08-Sep-16
quick reference. (R. Silva, 09/08/2016) R
The other shipment area (driveshafts) has its own set of
31 DanaCAR-00096 (NC4) packaging instructions that will be reviewed and updated. R. Silva 07-Oct-16
(Ruben Silva, 10/07/2016) Y
Managers of the involved areas will perform and
32 DanaCAR-00096 (NC4) document the effectiveness review of the corrective M. Bravo 14-Oct-16
actions. (M. Bravo, 10/14/2016) R
MSA study to load cell CEXP16-001-31. (Alejandro
33 Major DanaCAR-00097 (NC5) A. Mandujano 28-Aug-16 28-Aug-16 Evidencia proporcionada
Mandujano, 08/28/2016) g

CLARIFICATION: The equipment observed during the audit


(CEXP16-001-31) does not match the code in the finding
34 Major DanaCAR-00097 (NC5) A. Mandujano 07-Sep-16 05-Sep-16 Evidencia proporcionada
statement. The code CEXT-001-31 does not exist in our
database. A screen capture is included in the evidence.
G

Review of the Internal Audits procedure (J.H. Garcia,


09/09/2016), to include
minimum rating of 85% in MSA in AIAG's core tools
self-assessment to be elegible to audit the Gages Lab,
35 Major DanaCAR-00097 (NC5) J.H. Garca 09-Sep-16
two hours minimum duration of a Gages Lab audit,
and
use of a standardized checklist of minimum questions
for Gages Lab audits.
R

Perform an internal audit to the Gages Lab applying the


36 Major DanaCAR-00097 (NC5) J.H. Garca 02-Oct-16
changes in the audit procedure (J.H. Garcia, 10/02/2016)
R
Review of process documentation (Control Plan, Process
Sheets) to identify additional non-replicable measurement M. Pia
37 Major DanaCAR-00097 (NC5) 02-Sep-16 Evidencia proporcionada
equipment without a reference master. (M. Pia, M. Neri, M. Neri
09/02/2016) G
Quoting of traceable masters for non-replicable studies. M. Pia
38 Major DanaCAR-00097 (NC5) 02-Sep-16 No ha proporcionado evidencia
(M. Pia, A. Mandujano, 09/02/2016) A. Mandujano B
Get financial resources for sampling with masters. (A.
39 Major DanaCAR-00097 (NC5) A. Ochoa 02-Sep-16 No ha proporcionado evidencia
Ochoa, 09/02/2016) B
Request P.O. according to program. (M. Pia,
40 Major DanaCAR-00097 (NC5) M. Pia 02-Sep-16 No ha proporcionado evidencia
09/02/2016) B
Create WI for specific MSA studies to gages. (A. M. Pia
41 Major DanaCAR-00097 (NC5) 14-Sep-16
Mandujano, M. Pia, 09/14/2016) A. Mandujano r
Scheduling of MSA studies for equipments calibrated M. Pia
42 Major DanaCAR-00097 (NC5) 12-Sep-16
externally. (09/12/2016) A. Mandujano y
Request that ATLAS software to issue a notification to
M. Lpez
43 Major DanaCAR-00097 (NC5) Gages Lab when a Control Plan or Process Sheet changes. 09-Sep-16
A. Aguilar
(M. Lopez, A. Aguilar, 09/09/2016) r

Monthly meetings with Quality Engineering to be aware


M. Pia
44 Major DanaCAR-00097 (NC5) of upcoming and/or recent changes in Control Plans or 12-Sep-16
M. Neri
Process Sheets. (M. Pia, M. Neri, 09/12/2016)
r
Perform MSA studies to other equipments found without
45 Major DanaCAR-00097 (NC5) M. Pia 15-Sep-16
it. (M. Pia, 09/15/2016) R
Managers of the involved areas will perform and
46 Major DanaCAR-00097 (NC5) document the effectiveness review of the corrective A. Ochoa 14-Oct-16
actions. (A. Ochoa, 10/14/2016) R
Review of Production Supervisor profile. (R. Andrade,
47 DanaCAR-00098 (NC6) R. Andrade 02-Sep-16 Evidencia proporcionada
09/02/2016) G
Add "Problem Solving" to Arturo Meza's Training
48 DanaCAR-00098 (NC6) Necessities Detection (DNC) and schedule the training. R. Andrade 06-Sep-16 Evidencia proporcionada
(R. Andrade, 09/06/2016) G
Review and deployment of the Training Procedure. (R.
49 DanaCAR-00098 (NC6) R. Andrade 07-Sep-16 05-Sep-16 Evidencia proporcionada
Andrade, 09/07/2016) G
Review how the effectiveness of training is being
50 DanaCAR-00098 (NC6) R. Andrade 02-Sep-16 No ha proporcionado evidencia
evaluated. (R. Andrade, 09/02/2016) B
Review of technical competences listed in profiles
51 DanaCAR-00098 (NC6) against the corresponding DNCs. (R. Andrade, R. Andrade 23-Sep-16
09/23/2016) R

Review of Training Program accordingly to the technical


52 DanaCAR-00098 (NC6) R. Andrade 23-Sep-16
competences review. (R. Andrade, 09/23/2016)
R
Define an effectiveness indicator of the compliance to
53 DanaCAR-00098 (NC6) the competencies and a mechanism to monitor it. (R. R. Andrade 23-Sep-16
Andrade, 09/23/2016) R
Look for electronic alternatives to assist the
J. Briones
54 DanaCAR-00098 (NC6) management of the training process. (R. Andrade, J. 23-Sep-16
R. Andrade
Briones, 09/23/2016) R
Create a "Business Case" to request investment to
J. Briones
55 DanaCAR-00098 (NC6) implement the most viable option. (R. Andrade, J. Briones, 23-Sep-16
R. Andrade
P. Rodriguez, 09/23/2016) R
Design an implementation program for the software. (R. J. Briones
56 DanaCAR-00098 (NC6) 14-Oct-16
Andrade, J. Briones, 10/14/2016) R. Andrade R
Managers of the involved areas will perform and
57 DanaCAR-00098 (NC6) document the effectiveness review of the corrective J. Briones 14-Oct-16
actions. (J. Briones, 10/14/2016) R
Seguimie
58 DanaCAR-00093 (NC1) Subir avance a CompliantPro M. Lpez 05-Sep-16 07-Sep-16
nto G
Seguimie
59 DanaCAR-00093 (NC1) Subir evidencias y enviar a aprobacin M. Lpez 14-Oct-16
nto R
Seguimie
60 DanaCAR-00094 (NC2) Subir avance a CompliantPro A. Ochoa 05-Sep-16 06-Sep-16
nto G
Seguimie
61 DanaCAR-00094 (NC2) Subir evidencias y enviar a aprobacin A. Ochoa 14-Oct-16
nto R
Seguimie
62 DanaCAR-00095 (NC3) Subir avance a CompliantPro M. Bravo 05-Sep-16 06-Sep-16
nto G
Seguimie
63 DanaCAR-00095 (NC3) Subir evidencias y enviar a aprobacin M. Bravo 14-Oct-16
nto R
Seguimie
64 DanaCAR-00096 (NC4) Subir avance a CompliantPro M. Bravo 05-Sep-16 05-Sep-16
nto G
Seguimie
65 DanaCAR-00096 (NC4) Subir evidencias y enviar a aprobacin M. Bravo 14-Oct-16
nto R
Seguimie
66 DanaCAR-00097 (NC5) Subir avance a CompliantPro A. Ochoa 05-Sep-16 05-Sep-16
nto G
Seguimie
67 DanaCAR-00097 (NC5) Subir evidencias y enviar a aprobacin A. Ochoa 14-Oct-16
nto R
Seguimie
68 DanaCAR-00098 (NC6) Subir avance a CompliantPro J. Briones 05-Sep-16 06-Sep-16
nto G
Seguimie
69 DanaCAR-00098 (NC6) Subir evidencias y enviar a aprobacin J. Briones 14-Oct-16
nto R
Program Name: NCs de auditora TV 2016-08
Program Manager: Alfonso Ochoa

Open Issues Status Report (OISR)


R/Y/B/G Status
Last Revision Date: September 8, 2016
Initial Revision Date: September 7, 2016 25

Revised By: J.H. Garca 40% 20

# Of Items 47 Percent 15

# Red 23 49%
10
Completion of Task is Lagging Behind and It is Affecting the Overall Timing of the Program, Another Discipline or Program Goals
5
Completion of the Task is Behind but it is not Affecting the Overall Success of the Program and There is a Plan to get the Task Comp # Yellow 9 19%
0
Task is completed but is pending of approvals # Blue 3 6% # Red # Y ellow # Blue # Green
Task has Been Completed # Green 12 26%
Actual
Date Status
Item # Priority Reference Description of Action(s) Needed/ Taken Champion Due Date for Closure Closure Comments
Initiated R/Y/B/G
Date
Seguimie
01 Todas Capturar NCs en CompliantPro J.H. Garca 19-Aug-16 18-Aug-16 DanaCAR-00093 a -00098
nto G
02 DanaCAR-00093 (NC1) The PFMEA # 3 was corrected on 08/18/2016. C. Hernandez 18-Aug-16 18-Aug-16 G Se subi evidencia a Cpro

Review of the PFMEA procedure (R. Cuevas & C.


Saldaa, 09/08/2016), to include
escalation process of review meetings not
R. Cuevas
03 DanaCAR-00093 (NC1) performed as planned, 08-Sep-16 Se revis borrador
C. Saldaa
document meetings in a minute record, and
use of a standardized checklist for PFMEA review
meetings.
Y
Deployment of the new PFMEA procedure to involved M. Lpez
04 DanaCAR-00093 (NC1) 09-Sep-16
areas. (M. Lopez & E. Bonilla, 09/09/2016) E. Bonilla R
Implement a PFMEA change control record. (C.
05 DanaCAR-00093 (NC1) C. Hernandez 08-Sep-16 Pendiente de aprobaciones
Hernandez, 09/08/2016) B

Request to ATLAS software the implementation of an


06 DanaCAR-00093 (NC1) C. Hernandez 19-Sep-16
alarm for scheduled reviews. (C. Hernandez, 09/19/2016)
R
Reinforcement training on Core Tools to the
07 DanaCAR-00093 (NC1) R. Andrade 30-Sep-16
multidisciplinary team. (R. Andrade, 09/30/2016) R

Implementation of a review program of all production R. Cuevas


08 DanaCAR-00093 (NC1) 14-Oct-16
lines PFMEAs (R. Cuevas, C. Saldaa, 10/14/2016) C. Saldaa
Y
Managers of the involved areas will perform and
M. Lpez
09 DanaCAR-00093 (NC1) document the effectiveness review of the corrective 14-Oct-16
E. Bonilla
actions. (M. Lopez, E. Bonilla, 10/14/2016) R
10 DanaCAR-00094 (NC2) Acquire VDA 4.1 (Juan Hector Garcia, 09/05/2016) J.H. Garca 05-Sep-16 05-Sep-16 G Se subi evidencia a Cpro
Review VDA 4 to identify potential changes to
11 DanaCAR-00094 (NC2) implement into the QMS. (Juan Hector Garcia, J.H. Garca 15-Sep-16
09/15/2016) R
Design and implement a scorecard for monitoring CSR
12 DanaCAR-00094 (NC2) A. Ochoa 12-Sep-16
compliance. Alfonso Ochoa, 09/12/2016. R
Modify the internal audit procedure to include the
scheduling of extraordinary internal audits to assess the
13 DanaCAR-00094 (NC2) J.H. Garca 12-Sep-16
effectiveness of the implementation of changes to the
CSR. Juan Hector Garcia, 09/12/2016. R
Implement and standardize a periodic report of the
14 DanaCAR-00094 (NC2) owners' review of the customer's touchpoints. Alfonso J.H. Garca 12-Sep-16
Ochoa and Juan Hector Garcia, 09/12/2016. R

Standardize the use of minutes for the review and


15 DanaCAR-00094 (NC2) J.H. Garca 12-Sep-16
implementation of CSR. Juan Hector Garcia, 09/12/2016.
R
Review of all CSR to identify other undocumented or
16 DanaCAR-00094 (NC2) unfullfilled requirements and implement them into the J.H. Garca 14-Oct-16
QMS. (Juan Hector Garcia, 10/14/2016) R
Managers of the involved areas will perform and
17 DanaCAR-00094 (NC2) document the effectiveness review of the corrective A. Ochoa 14-Oct-16
actions. (A. Ochoa, 10/14/2016) r
Request to DHL to perform an 8D Report for the
F. Meja
18 DanaCAR-00095 (NC3) production line shutdown on July 14th, 2016. (F. Mejia and 29-Aug-16 29-Aug-16 Se subi evidencia a Cpro
R. Gmez
R. Gomez, 08/29/2016) G
CLARIFICATION: The incident reported in May is a security
issue, not a production line shutdown. DHL's scorecard F. Meja
19 DanaCAR-00095 (NC3) 07-Sep-16 07-Sep-16 Se subi evidencia a Cpro
and May's analysis and corrective actions report are R. Gmez
included as evidence. G
Make 8Ds the official problem solving tool for all
C. Reyes Draft enviado por J.H. Garca a Alfonso
20 DanaCAR-00095 (NC3) outsourced processes, including response time targets. 20-Sep-16
R. Lizarriturri Ochoa para revisin el 2016-09-02
(C. Reyes, R. Lizarriturri, 09/20/2016) Y
Kick-off of the new requirements to outsourced
21 DanaCAR-00095 (NC3) processes that might affect quality. (R. Olvera, R. Olvera 23-Sep-16
09/23/2016) R
Standardize how outsourced processes that might affect
R. Olvera
22 DanaCAR-00095 (NC3) quality shall be monitored, including a set of minimal 30-Sep-16
J.H. Garca
topics. (J.H. Garcia, R. Olvera, 09/30/2016) R
Deployment to Cardanes' users of outsourced processes
R. Olvera
23 DanaCAR-00095 (NC3) that might affect quality of the new requirements. (J.H. 30-Sep-16
J.H. Garca
Garcia, R. Olvera, 09/30/2016) R
Managers of the involved areas will perform and
M. Bravo
24 DanaCAR-00095 (NC3) document the effectiveness review of the corrective 14-Oct-16
A. Ochoa
actions. (M. Bravo, A. Ochoa, 10/14/2016) R
Review and correction of CA-WI-0240. (R. Silva,
25 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 07-Sep-16 Se subi evidencia a Cpro
09/07/2016) G
Review packaging instructions form to include the
26 DanaCAR-00096 (NC4) minimun characteristics to be specified. (R. Silva, R. Silva 07-Sep-16 07-Sep-16 Se subi evidencia a Cpro
09/07/2016) G
Put a controlled copies binder in the railroad spur
shipping area to make packaging instructions and the
27 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 No ha proporcionado evidencia
label color code available to personnel in the area. (R.
Silva, 09/07/2016) B
Deployment/training to personnel railroad spur shipping
28 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 No ha proporcionado evidencia
area. (R. Silva, 09/07/2016) B
Update of DHL's site coordinator checklist to include the
R. Silva
29 DanaCAR-00096 (NC4) minimum packaging requirements. (R. Gomez, R. Silva, 08-Sep-16
R. Gmez
09/08/2016) Y
Locate the binder in a visible, easy access area for
30 DanaCAR-00096 (NC4) R. Silva 08-Sep-16
quick reference. (R. Silva, 09/08/2016) R
The other shipment area (driveshafts) has its own set of
31 DanaCAR-00096 (NC4) packaging instructions that will be reviewed and updated. R. Silva 07-Oct-16
(Ruben Silva, 10/07/2016) Y
Managers of the involved areas will perform and
32 DanaCAR-00096 (NC4) document the effectiveness review of the corrective M. Bravo 14-Oct-16
actions. (M. Bravo, 10/14/2016) R
MSA study to load cell CEXP16-001-31. (Alejandro
33 Major DanaCAR-00097 (NC5) A. Mandujano 28-Aug-16 28-Aug-16 Se subi evidencia a Cpro
Mandujano, 08/28/2016) g

CLARIFICATION: The equipment observed during the audit


(CEXP16-001-31) does not match the code in the finding
34 Major DanaCAR-00097 (NC5) A. Mandujano 07-Sep-16 05-Sep-16 Se subi evidencia a Cpro
statement. The code CEXT-001-31 does not exist in our
database. A screen capture is included in the evidence.
G

Review of the Internal Audits procedure (J.H. Garcia,


09/09/2016), to include
minimum rating of 85% in MSA in AIAG's core tools
self-assessment to be elegible to audit the Gages Lab,
35 Major DanaCAR-00097 (NC5) J.H. Garca 09-Sep-16
two hours minimum duration of a Gages Lab audit,
and
use of a standardized checklist of minimum questions
for Gages Lab audits.
Y

Perform an internal audit to the Gages Lab applying the


36 Major DanaCAR-00097 (NC5) J.H. Garca 02-Oct-16
changes in the audit procedure (J.H. Garcia, 10/02/2016)
R
Review of process documentation (Control Plan, Process
Sheets) to identify additional non-replicable measurement M. Pia
37 Major DanaCAR-00097 (NC5) 02-Sep-16 Se subi evidencia a Cpro
equipment without a reference master. (M. Pia, M. Neri, M. Neri
09/02/2016) G
Quoting of traceable masters for non-replicable studies. M. Pia
38 Major DanaCAR-00097 (NC5) 02-Sep-16 Evidencia parcial
(M. Pia, A. Mandujano, 09/02/2016) A. Mandujano Y
Get financial resources for sampling with masters. (A.
39 Major DanaCAR-00097 (NC5) A. Ochoa 02-Sep-16 Se subi evidencia a Cpro
Ochoa, 09/02/2016) G
Request P.O. according to program. (M. Pia,
40 Major DanaCAR-00097 (NC5) M. Pia 02-Sep-16 Evidencia parcial
09/02/2016) Y
Create WI for specific MSA studies to gages. (A. M. Pia
41 Major DanaCAR-00097 (NC5) 14-Sep-16
Mandujano, M. Pia, 09/14/2016) A. Mandujano r
Scheduling of MSA studies for equipments calibrated M. Pia
42 Major DanaCAR-00097 (NC5) 12-Sep-16
externally. (09/12/2016) A. Mandujano y
Request that ATLAS software to issue a notification to
M. Lpez
43 Major DanaCAR-00097 (NC5) Gages Lab when a Control Plan or Process Sheet changes. 09-Sep-16
A. Aguilar
(M. Lopez, A. Aguilar, 09/09/2016) r

Monthly meetings with Quality Engineering to be aware


M. Pia
44 Major DanaCAR-00097 (NC5) of upcoming and/or recent changes in Control Plans or 12-Sep-16
M. Neri
Process Sheets. (M. Pia, M. Neri, 09/12/2016)
r
Perform MSA studies to other equipments found without
45 Major DanaCAR-00097 (NC5) M. Pia 15-Sep-16
it. (M. Pia, 09/15/2016) R
Managers of the involved areas will perform and
46 Major DanaCAR-00097 (NC5) document the effectiveness review of the corrective A. Ochoa 14-Oct-16
actions. (A. Ochoa, 10/14/2016) R
Review of Production Supervisor profile. (R. Andrade,
47 DanaCAR-00098 (NC6) R. Andrade 02-Sep-16 Se subi evidencia a Cpro
09/02/2016) G
Add "Problem Solving" to Arturo Meza's Training
48 Necessities Detection (DNC) and schedule the training. R. Andrade 06-Sep-16 Se subi evidencia a Cpro
(R. Andrade, 09/06/2016) G
Review and deployment of the Training Procedure. (R.
49 R. Andrade 07-Sep-16 05-Sep-16 Se subi evidencia a Cpro
Andrade, 09/07/2016) G
Review how the effectiveness of training is being
50 DanaCAR-00098 (NC6) R. Andrade 02-Sep-16 07-Sep-16 Se subi evidencia a Cpro
evaluated. (R. Andrade, 09/02/2016) G
Review of technical competences listed in profiles
51 DanaCAR-00098 (NC6) against the corresponding DNCs. (R. Andrade, R. Andrade 23-Sep-16
09/23/2016) R

Review of Training Program accordingly to the technical


52 DanaCAR-00098 (NC6) R. Andrade 23-Sep-16
competences review. (R. Andrade, 09/23/2016)
R
Define an effectiveness indicator of the compliance to
53 DanaCAR-00098 (NC6) the competencies and a mechanism to monitor it. (R. R. Andrade 23-Sep-16
Andrade, 09/23/2016) R
Look for electronic alternatives to assist the
J. Briones
54 DanaCAR-00098 (NC6) management of the training process. (R. Andrade, J. 23-Sep-16
R. Andrade
Briones, 09/23/2016) R
Create a "Business Case" to request investment to
J. Briones
55 DanaCAR-00098 (NC6) implement the most viable option. (R. Andrade, J. Briones, 23-Sep-16
R. Andrade
P. Rodriguez, 09/23/2016) R
Design an implementation program for the software. (R. J. Briones
56 DanaCAR-00098 (NC6) 14-Oct-16
Andrade, J. Briones, 10/14/2016) R. Andrade R
Managers of the involved areas will perform and
57 DanaCAR-00098 (NC6) document the effectiveness review of the corrective J. Briones 14-Oct-16
actions. (J. Briones, 10/14/2016) R
Seguimie
58 DanaCAR-00093 (NC1) Subir avance a CompliantPro M. Lpez 05-Sep-16 07-Sep-16
nto G
Seguimie
59 DanaCAR-00093 (NC1) Subir evidencias y enviar a aprobacin M. Lpez 14-Oct-16
nto R
Seguimie
60 DanaCAR-00094 (NC2) Subir avance a CompliantPro A. Ochoa 05-Sep-16 06-Sep-16
nto G
Seguimie
61 DanaCAR-00094 (NC2) Subir evidencias y enviar a aprobacin A. Ochoa 14-Oct-16
nto R
Seguimie
62 DanaCAR-00095 (NC3) Subir avance a CompliantPro M. Bravo 05-Sep-16 06-Sep-16
nto G
Seguimie
63 DanaCAR-00095 (NC3) Subir evidencias y enviar a aprobacin M. Bravo 14-Oct-16
nto R
Seguimie
64 DanaCAR-00096 (NC4) Subir avance a CompliantPro M. Bravo 05-Sep-16 05-Sep-16
nto G
Seguimie
65 DanaCAR-00096 (NC4) Subir evidencias y enviar a aprobacin M. Bravo 14-Oct-16
nto R
Seguimie
66 DanaCAR-00097 (NC5) Subir avance a CompliantPro A. Ochoa 05-Sep-16 05-Sep-16
nto G
Seguimie
67 DanaCAR-00097 (NC5) Subir evidencias y enviar a aprobacin A. Ochoa 14-Oct-16
nto R
Seguimie
68 DanaCAR-00098 (NC6) Subir avance a CompliantPro J. Briones 05-Sep-16 06-Sep-16
nto G
Seguimie
69 DanaCAR-00098 (NC6) Subir evidencias y enviar a aprobacin J. Briones 14-Oct-16
nto R
Program Name: NCs de auditora TV 2016-08
Program Manager: Alfonso Ochoa

Open Issues Status Report (OISR)


R/Y/B/G Status
Last Revision Date: September 13, 2016
Initial Revision Date: September 7, 2016 16

Revised By: J.H. Garca 52%


14

12

# Of Items 47 Percent 10

Completion of Task is Lagging Behind and It is Affecting the Overall Timing of the Program, Another Discipline or Program Goals # Red 16 34% 6

Completion of the Task is Behind but it is not Affecting the Overall Success of the Program and There is a Plan to get the Task Comp # Yellow 9 19% 2

0
Task is completed but is pending of approvals # Blue 10 21% # Red # Y ellow # Blue # Green
Task has Been Completed # Green 12 26%
Actual
Date Status
Item # Priority Reference Description of Action(s) Needed/ Taken Champion Due Date for Closure Closure Comments
Initiated R/Y/B/G
Date
Seguimie
01 Todas Capturar NCs en CompliantPro J.H. Garca 19-Aug-16 18-Aug-16 DanaCAR-00093 a -00098
nto G
02 DanaCAR-00093 (NC1) The PFMEA # 3 was corrected on 08/18/2016. C. Hernandez 18-Aug-16 18-Aug-16 G Se subi evidencia a Cpro

Review of the PFMEA procedure (R. Cuevas & C.


Saldaa, 09/08/2016), to include
escalation process of review meetings not
R. Cuevas Fue rechazado el procedimiento por Mario
03 DanaCAR-00093 (NC1) performed as planned, 08-Sep-16
C. Saldaa Lopez. Se va a verificar procedimiento.
document meetings in a minute record, and
use of a standardized checklist for PFMEA review
meetings.
Y
Deployment of the new PFMEA procedure to involved M. Lpez
04 DanaCAR-00093 (NC1) 09-Sep-16
areas. (M. Lopez & E. Bonilla, 09/09/2016) E. Bonilla R
Implement a PFMEA change control record. (C.
05 DanaCAR-00093 (NC1) C. Hernandez 08-Sep-16 Falta subir evidencia al CPRO
Hernandez, 09/08/2016) B

Request to ATLAS software the implementation of an


06 DanaCAR-00093 (NC1) C. Hernandez 19-Sep-16
alarm for scheduled reviews. (C. Hernandez, 09/19/2016)
R
Reinforcement training on Core Tools to the
07 DanaCAR-00093 (NC1) R. Andrade 30-Sep-16
multidisciplinary team. (R. Andrade, 09/30/2016) R

Implementation of a review program of all production R. Cuevas


08 DanaCAR-00093 (NC1) 07-Oct-16
lines PFMEAs (R. Cuevas, C. Saldaa, 10/14/2016) C. Saldaa
Y
Managers of the involved areas will perform and
M. Lpez
09 DanaCAR-00093 (NC1) document the effectiveness review of the corrective 07-Oct-16
E. Bonilla
actions. (M. Lopez, E. Bonilla, 10/14/2016) R
10 DanaCAR-00094 (NC2) Acquire VDA 4.1 (Juan Hector Garcia, 09/05/2016) J.H. Garca 05-Sep-16 05-Sep-16 G Se subi evidencia a Cpro
Review VDA 4 to identify potential changes to
11 DanaCAR-00094 (NC2) implement into the QMS. (Juan Hector Garcia, J.H. Garca 15-Sep-16
09/15/2016) y
Design and implement a scorecard for monitoring CSR
12 DanaCAR-00094 (NC2) A. Ochoa 12-Sep-16
compliance. Alfonso Ochoa, 09/12/2016. R
Modify the internal audit procedure to include the
scheduling of extraordinary internal audits to assess the
13 DanaCAR-00094 (NC2) J.H. Garca 12-Sep-16 Falta subir evidencia al CPRO
effectiveness of the implementation of changes to the
CSR. Juan Hector Garcia, 09/12/2016. b
Implement and standardize a periodic report of the
14 DanaCAR-00094 (NC2) owners' review of the customer's touchpoints. Alfonso J.H. Garca 12-Sep-16
Ochoa and Juan Hector Garcia, 09/12/2016. R

Standardize the use of minutes for the review and


15 DanaCAR-00094 (NC2) J.H. Garca 12-Sep-16
implementation of CSR. Juan Hector Garcia, 09/12/2016.
R
Review of all CSR to identify other undocumented or
16 DanaCAR-00094 (NC2) unfullfilled requirements and implement them into the J.H. Garca 07-Oct-16
QMS. (Juan Hector Garcia, 10/14/2016) R
Managers of the involved areas will perform and
17 DanaCAR-00094 (NC2) document the effectiveness review of the corrective A. Ochoa 07-Oct-16
actions. (A. Ochoa, 10/14/2016) r
Request to DHL to perform an 8D Report for the
F. Meja
18 DanaCAR-00095 (NC3) production line shutdown on July 14th, 2016. (F. Mejia and 29-Aug-16 29-Aug-16 Se subi evidencia a Cpro
R. Gmez
R. Gomez, 08/29/2016) G
CLARIFICATION: The incident reported in May is a security
issue, not a production line shutdown. DHL's scorecard F. Meja
19 DanaCAR-00095 (NC3) 07-Sep-16 07-Sep-16 Se subi evidencia a Cpro
and May's analysis and corrective actions report are R. Gmez
included as evidence. G
Make 8Ds the official problem solving tool for all
C. Reyes Draft enviado por J.H. Garca a Alfonso
20 DanaCAR-00095 (NC3) outsourced processes, including response time targets. 20-Sep-16
R. Lizarriturri Ochoa para revisin el 2016-09-02
(C. Reyes, R. Lizarriturri, 09/20/2016) Y
Kick-off of the new requirements to outsourced
21 DanaCAR-00095 (NC3) processes that might affect quality. (R. Olvera, R. Olvera 23-Sep-16
09/23/2016) R
Standardize how outsourced processes that might affect
R. Olvera
22 DanaCAR-00095 (NC3) quality shall be monitored, including a set of minimal 30-Sep-16
J.H. Garca
topics. (J.H. Garcia, R. Olvera, 09/30/2016) R
Deployment to Cardanes' users of outsourced processes
R. Olvera
23 DanaCAR-00095 (NC3) that might affect quality of the new requirements. (J.H. 30-Sep-16
J.H. Garca
Garcia, R. Olvera, 09/30/2016) R
Managers of the involved areas will perform and
M. Bravo
24 DanaCAR-00095 (NC3) document the effectiveness review of the corrective 07-Oct-16
A. Ochoa
actions. (M. Bravo, A. Ochoa, 10/14/2016) R
Review and correction of CA-WI-0240. (R. Silva,
25 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 07-Sep-16 Se subi evidencia a Cpro
09/07/2016) G
Review packaging instructions form to include the
26 DanaCAR-00096 (NC4) minimun characteristics to be specified. (R. Silva, R. Silva 07-Sep-16 07-Sep-16 Se subi evidencia a Cpro
09/07/2016) G
Put a controlled copies binder in the railroad spur
shipping area to make packaging instructions and the
27 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 Subir evidencia a CPRO
label color code available to personnel in the area. (R.
Silva, 09/07/2016) B
Deployment/training to personnel railroad spur shipping
28 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 Subir evidencia a CPRO
area. (R. Silva, 09/07/2016) B
Update of DHL's site coordinator checklist to include the
R. Silva
29 DanaCAR-00096 (NC4) minimum packaging requirements. (R. Gomez, R. Silva, 08-Sep-16 Subir evidencia a CPRO
R. Gmez
09/08/2016) b
Locate the binder in a visible, easy access area for
30 DanaCAR-00096 (NC4) R. Silva 08-Sep-16 Subir evidencia a CPRO
quick reference. (R. Silva, 09/08/2016) b
The other shipment area (driveshafts) has its own set of
31 DanaCAR-00096 (NC4) packaging instructions that will be reviewed and updated. R. Silva 20-Sep-16
(Ruben Silva, 10/07/2016) Y
Managers of the involved areas will perform and
32 DanaCAR-00096 (NC4) document the effectiveness review of the corrective M. Bravo 07-Oct-16
actions. (M. Bravo, 10/14/2016) R
MSA study to load cell CEXP16-001-31. (Alejandro
33 Major DanaCAR-00097 (NC5) A. Mandujano 28-Aug-16 28-Aug-16 Se subi evidencia a Cpro
Mandujano, 08/28/2016) g

CLARIFICATION: The equipment observed during the audit


(CEXP16-001-31) does not match the code in the finding
34 Major DanaCAR-00097 (NC5) A. Mandujano 07-Sep-16 05-Sep-16 Se subi evidencia a Cpro
statement. The code CEXT-001-31 does not exist in our
database. A screen capture is included in the evidence.
G

Review of the Internal Audits procedure (J.H. Garcia,


09/09/2016), to include
minimum rating of 85% in MSA in AIAG's core tools
self-assessment to be elegible to audit the Gages Lab,
35 Major DanaCAR-00097 (NC5) J.H. Garca 09-Sep-16 Falta subir evidencia al CPRO
two hours minimum duration of a Gages Lab audit,
and
use of a standardized checklist of minimum questions
for Gages Lab audits.
b

Perform an internal audit to the Gages Lab applying the


36 Major DanaCAR-00097 (NC5) J.H. Garca 02-Oct-16
changes in the audit procedure (J.H. Garcia, 10/02/2016)
R
Review of process documentation (Control Plan, Process
Sheets) to identify additional non-replicable measurement M. Pia
37 Major DanaCAR-00097 (NC5) 02-Sep-16 Se subi evidencia a Cpro
equipment without a reference master. (M. Pia, M. Neri, M. Neri
09/02/2016) G
Quoting of traceable masters for non-replicable studies. M. Pia
38 Major DanaCAR-00097 (NC5) 02-Sep-16 Falta subir evidencia al CPRO
(M. Pia, A. Mandujano, 09/02/2016) A. Mandujano b
Get financial resources for sampling with masters. (A.
39 Major DanaCAR-00097 (NC5) A. Ochoa 02-Sep-16 Se subi evidencia a Cpro
Ochoa, 09/02/2016) G
Request P.O. according to program. (M. Pia,
40 Major DanaCAR-00097 (NC5) M. Pia 02-Sep-16 Falta subir evidencia al CPRO
09/02/2016) b
Create WI for specific MSA studies to gages. (A. M. Pia
41 Major DanaCAR-00097 (NC5) 14-Sep-16 En proceso
Mandujano, M. Pia, 09/14/2016) A. Mandujano y
Scheduling of MSA studies for equipments calibrated M. Pia
42 Major DanaCAR-00097 (NC5) 12-Sep-16 Confirmar Fecha
externally. (09/12/2016) A. Mandujano y
M. Lpez
Request that ATLAS software to issue a notification to
A. Se va a verificar con proveedor de Software
43 Major DanaCAR-00097 (NC5) Gages Lab when a Control Plan or Process Sheet changes. 30-Sep-16
Aguilar//Roberto Atlas
(M. Lopez, A. Aguilar, 09/09/2016)
C/Cesar S. y

Monthly meetings with Quality Engineering to be aware


M. Pia
44 Major DanaCAR-00097 (NC5) of upcoming and/or recent changes in Control Plans or 12-Sep-16 Falta subir evidencia al CPRO
M. Neri
Process Sheets. (M. Pia, M. Neri, 09/12/2016)
b
Perform MSA studies to other equipments found without
45 Major DanaCAR-00097 (NC5) M. Pia 15-Sep-16
it. (M. Pia, 09/15/2016) y
Managers of the involved areas will perform and
46 Major DanaCAR-00097 (NC5) document the effectiveness review of the corrective A. Ochoa 07-Oct-16
actions. (A. Ochoa, 10/14/2016) R
Review of Production Supervisor profile. (R. Andrade,
47 DanaCAR-00098 (NC6) R. Andrade 02-Sep-16 Se subi evidencia a Cpro
09/02/2016) G
Add "Problem Solving" to Arturo Meza's Training
48 Necessities Detection (DNC) and schedule the training. R. Andrade 06-Sep-16 Se subi evidencia a Cpro
(R. Andrade, 09/06/2016) G
Review and deployment of the Training Procedure. (R.
49 R. Andrade 07-Sep-16 05-Sep-16 Se subi evidencia a Cpro
Andrade, 09/07/2016) G
Review how the effectiveness of training is being
50 DanaCAR-00098 (NC6) R. Andrade 02-Sep-16 07-Sep-16 Se subi evidencia a Cpro
evaluated. (R. Andrade, 09/02/2016) G
Review of technical competences listed in profiles
Elaborar cronograma para ver avance y %
51 DanaCAR-00098 (NC6) against the corresponding DNCs. (R. Andrade, R. Andrade 23-Sep-16
vs avance
09/23/2016) y

Review of Training Program accordingly to the technical


52 DanaCAR-00098 (NC6) R. Andrade 23-Sep-16
competences review. (R. Andrade, 09/23/2016)
R
Define an effectiveness indicator of the compliance to
Realizar cambio en documento para incluir
53 DanaCAR-00098 (NC6) the competencies and a mechanism to monitor it. (R. R. Andrade 23-Sep-16
formado de efectividad
Andrade, 09/23/2016) y
Look for electronic alternatives to assist the Se tiene una propuesta con Sayti, se
J. Briones
54 DanaCAR-00098 (NC6) management of the training process. (R. Andrade, J. 23-Sep-16 requiere revisar otra opcion y validarlo con
R. Andrade
Briones, 09/23/2016) y TI
Create a "Business Case" to request investment to
J. Briones
55 DanaCAR-00098 (NC6) implement the most viable option. (R. Andrade, J. Briones, 23-Sep-16
R. Andrade
P. Rodriguez, 09/23/2016) R
Design an implementation program for the software. (R. J. Briones
56 DanaCAR-00098 (NC6) 07-Oct-16
Andrade, J. Briones, 10/14/2016) R. Andrade R
Managers of the involved areas will perform and
57 DanaCAR-00098 (NC6) document the effectiveness review of the corrective J. Briones 07-Oct-16
actions. (J. Briones, 10/14/2016) R
Seguimie
58 DanaCAR-00093 (NC1) Subir avance a CompliantPro M. Lpez 05-Sep-16 07-Sep-16
nto G
Seguimie
59 DanaCAR-00093 (NC1) Subir evidencias y enviar a aprobacin M. Lpez 07-Oct-16
nto R
Seguimie
60 DanaCAR-00094 (NC2) Subir avance a CompliantPro A. Ochoa 05-Sep-16 06-Sep-16
nto G
Seguimie
61 DanaCAR-00094 (NC2) Subir evidencias y enviar a aprobacin A. Ochoa 07-Oct-16
nto R
Seguimie
62 DanaCAR-00095 (NC3) Subir avance a CompliantPro M. Bravo 05-Sep-16 06-Sep-16
nto G
Seguimie
63 DanaCAR-00095 (NC3) Subir evidencias y enviar a aprobacin M. Bravo 07-Oct-16
nto R
Seguimie
64 DanaCAR-00096 (NC4) Subir avance a CompliantPro M. Bravo 05-Sep-16 05-Sep-16
nto G
Seguimie
65 DanaCAR-00096 (NC4) Subir evidencias y enviar a aprobacin M. Bravo 07-Oct-16
nto R
Seguimie
66 DanaCAR-00097 (NC5) Subir avance a CompliantPro A. Ochoa 05-Sep-16 05-Sep-16
nto G
Seguimie
67 DanaCAR-00097 (NC5) Subir evidencias y enviar a aprobacin A. Ochoa 07-Oct-16
nto R
Seguimie
68 DanaCAR-00098 (NC6) Subir avance a CompliantPro J. Briones 05-Sep-16 06-Sep-16
nto G
Seguimie
69 DanaCAR-00098 (NC6) Subir evidencias y enviar a aprobacin J. Briones 07-Oct-16
nto R
Program Name: NCs de auditora TV 2016-08
Program Manager: Alfonso Ochoa

Open Issues Status Report (OISR)


R/Y/B/G Status
Last Revision Date: September 26, 2016
Initial Revision Date: September 7, 2016 80

Revised By: J.H. Garca 19%


70
60

# Of Items 95 Percent
50
40

Completion of Task is Lagging Behind and It is Affecting the Overall Timing of the Program, Another Discipline or Program Goals # Red 77 81% 30

20

Completion of the Task is Behind but it is not Affecting the Overall Success of the Program and There is a Plan to get the Task Comp # Yellow 0 0% 10

0
Task is completed but is pending of approvals # Blue 0 0% # Red # Y ellow # Blue # Green
Task has Been Completed # Green 18 19%
Actual
Date Status
Item # Priority Reference Description of Action(s) Needed/ Taken Champion Due Date for Closure Closure Comments
Initiated R/Y/B/G
Date
Seguimie
01 Todas Capturar NCs en CompliantPro J.H. Garca 19-Aug-16 18-Aug-16 DanaCAR-00093 a -00098
nto G
Seguimie
58 DanaCAR-00093 (NC1) Subir avance a CompliantPro M. Lpez 05-Sep-16 07-Sep-16
nto G
Seguimie
59 DanaCAR-00093 (NC1) Subir evidencias y enviar a aprobacin M. Lpez 07-Oct-16
nto R
Seguimie
60 DanaCAR-00094 (NC2) Subir avance a CompliantPro A. Ochoa 05-Sep-16 06-Sep-16
nto G
Seguimie
61 DanaCAR-00094 (NC2) Subir evidencias y enviar a aprobacin A. Ochoa 07-Oct-16
nto R
Seguimie
62 DanaCAR-00095 (NC3) Subir avance a CompliantPro M. Bravo 05-Sep-16 06-Sep-16
nto G
Seguimie
63 DanaCAR-00095 (NC3) Subir evidencias y enviar a aprobacin M. Bravo 07-Oct-16
nto R
Seguimie
64 DanaCAR-00096 (NC4) Subir avance a CompliantPro M. Bravo 05-Sep-16 05-Sep-16
nto G
Seguimie
65 DanaCAR-00096 (NC4) Subir evidencias y enviar a aprobacin M. Bravo 07-Oct-16
nto R
Seguimie
66 DanaCAR-00097 (NC5) Subir avance a CompliantPro A. Ochoa 05-Sep-16 05-Sep-16
nto G
Seguimie
67 DanaCAR-00097 (NC5) Subir evidencias y enviar a aprobacin A. Ochoa 07-Oct-16
nto R
Seguimie
68 DanaCAR-00098 (NC6) Subir avance a CompliantPro J. Briones 05-Sep-16 06-Sep-16
nto G
Seguimie
69 DanaCAR-00098 (NC6) Subir evidencias y enviar a aprobacin J. Briones 07-Oct-16
nto R
72 23-Sep-16 DanaCAR-00093 (NC1) The PFMEA # 3 was corrected C. Hernndez 18-Aug-16 18-Aug-16 G
C. Hernndez,
Validate update FMEA, control Plan, process Sheets VS
73 23-Sep-16 DanaCAR-00093 (NC1) L. Tarrios, 20-Sep-16
customer complaints list January 2016 to current date.
J. Ugalde R
Reinforcement training on Core Tools to the
74 23-Sep-16 DanaCAR-00093 (NC1) R. Andrade 30-Sep-16
multidisciplinary team. R
* Update Check List 8D format FCQUA00022 / 1 to include
review of PFMEA in D4, and add to the list of approvers to
75 23-Sep-16 DanaCAR-00093 (NC1) L. Tarrios 30-Sep-16
the coordinators and manager involved in the update
PFMEA, before sending the 8D to customer approval.
R

* Include in procedure (CA-PR-0063/8 FMEA process, CA-


PR-0058/4 Control Plan, CA-PR-0017/6 Corrective Action
R. Cuevas
with customers) develop minute sheet FCQUA00018 / 1 to
76 23-Sep-16 DanaCAR-00093 (NC1) M. Neri 30-Sep-16
close 8D including evidence of close activities, and
N. Fuentes
complete all check list items 8D FCQUA00022 / 1
(Continuous, Manufacturing Engineer)
R

* Deployment all employess the changes made in the


check list FCQUA00022 / 1 and procedure (CA-PR-0063/8
FMEA process, CA-PR-0058/4 Control plan, CA-PR-0017/6
77 23-Sep-16 DanaCAR-00093 (NC1) M. Neri 07-Oct-16
Corrective Action with customers) In order to
communicate that PFMEA shall be use into root cause
analysis
R

* Develop implementation plan for integrate Atlas system R. Cuevas


78 23-Sep-16 DanaCAR-00093 (NC1) to replace CAPP system obsolete (Software CAPP and M. Neri 30-Sep-16
excel sheet) for all Information Management process. C. Saldaa
R
* Establish following meetings to Atlas System
implementation, to verify compliance with the R. Cuevas
79 23-Sep-16 DanaCAR-00093 (NC1) implementation plan every two weeks, this meeting M. Neri 30-Sep-16
must be attended for Manufacturing Coordinator, C. Saldaa
manufacturing engineer and quality engineer.
R
* Upload in CPRO system the last level of PFMEA and Manufacturing
control plan, during ATLAS system implementation, to Engineers
80 23-Sep-16 DanaCAR-00093 (NC1) 14-Oct-16
reinforce the control document, and have last level Quality
upgrade system. Engineers R

* Include in corrective action procedure, control plan and


FMEA (CA-PR-0063/8 FMEA process, CA-PR-0058/4 control
plan, CA-PR-0017/6 Corrective Action with customers)
R. Cuevas
that Manager of production is present in launch meeting
81 23-Sep-16 DanaCAR-00093 (NC1) M. Neri 30-Sep-16
to root cause analysis, and make the open meeting,
C. Saldaa
assigning responsibilities and define the scope of the
session. To give relevance and create the culture of
attendance review boards.
R
* Deployment changes made in the corrective action
procedure, control plan and FMEA (CA-PR-0063/8 FMEA R. Cuevas
82 23-Sep-16 DanaCAR-00093 (NC1) process, CA-PR-0058/4 control plan, CA-PR-0017/6 M. Neri 07-Oct-16
corrective action customers) to all employees of the C. Saldaa
plant.
R
To share lessons learned with others plant of group, using
83 23-Sep-16 DanaCAR-00093 (NC1) C. Hernndez 10-Oct-16
the Dana portal for lessons learned data base. R
M. Lpez
The actions will be validated by each area manager and
84 23-Sep-16 DanaCAR-00093 (NC1) E. Bonilla
through internal audit.
Int. Aud. R
M. Neri
R. Ramirez
Implementation of a review of Cardanes' twelve L. Tarrios
85 23-Sep-16 DanaCAR-00094 (NC2) customers' CSR to identify other possible omissions in R. Rangel 30-Sep-16
order to produce an action plan to implement them. N. Fuentes
R. Olvera
J.H. Garca
R
Change of procedure CA-PR-0067 "Statistical
86 23-Sep-16 DanaCAR-00094 (NC2) Techniques" to include the tool selection matrix shown in J.H. Garca 20-Sep-16
VDA 4 (1. Methods Overview). G
Deployment of change to CA-PR-0067 "Statistical
87 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 27-Sep-16
Techniques" to Quality and Manufacturing Engineers. R

Modify WIQUA00002 "Identification and Deployment of


CSR" to include scheduled annual self-assessments to the
full text of CSR, to be performed in parallel by
multidisciplinary teams (i.e., different team members),
88 23-Sep-16 DanaCAR-00094 (NC2) additional to the gap analysis that are currently being J.H. Garca 07-Oct-16
performed when a new version comes out. Additionally,
to include that the monitoring of the compliance of the
aforementioned activity will be performed by the
Management Representative.
R
89 23-Sep-16 DanaCAR-00094 (NC2) Scheduling of the annual CSR self assessments. J.H. Garca 07-Oct-16 R

Enrichment of the "Requirements vs CSR Relation Matrix"


(FCQUA00004) to detail which speciific areas/activities in
90 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 07-Oct-16
each process take part on the compliance to the CSR in
order to identify affected functions easier.
R
Inclusion by default of the following objectives for each
position, applicable for 2017: Timely response of
91 23-Sep-16 DanaCAR-00094 (NC2) corrective and preventive actions, Annual review of the Managers 01-Mar-17
documentation in their charge, Timely approvals, Timely
update of indicators.
R
Confirm that all procedures and work instructions in
CompliantPro are included in the "Requirements vs CSR
92 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 07-Oct-16
Relation Matrix" (FCQUA00004) and update it as
appropriate. R

Standardize through a modification of WIQUA00004


"Document Elaboration, Approval and Review in
93 23-Sep-16 DanaCAR-00094 (NC2) CompliantPro" that each document in CompliantPro must J.H. Garca 07-Oct-16
include in its Purpose section which ISO/TS 16949 and/or
CSR and/or legal requirements it is aimed to fulfill.
R
Modification of WIQUA00002 "Identification and
Deployment of CSR" to include that when a new or
94 23-Sep-16 DanaCAR-00094 (NC2) modified CSR is detected, the owners of the J.H. Garca 07-Oct-16
corresponding documents in the CSR matrix shall confirm
that their documents are in compliance.
R
Deployment of the changes to FCQUA00004
95 23-Sep-16 DanaCAR-00094 (NC2) "Requirements vs CSR Relation Matrix" to process and J.H. Garca 12-Oct-16
document owners and internal auditors. R
Deployment of the changes to WIQUA00004 "Document
96 23-Sep-16 DanaCAR-00094 (NC2) Elaboration, Approval and Review in CompliantPro" to J.H. Garca 12-Oct-16
document owners. R
Deployment of the changes to WIQUA00002
97 23-Sep-16 DanaCAR-00094 (NC2) "Identification and Deployment of CSR" to managers and J.H. Garca 12-Oct-16
personnel in contact with customers. R

Modify WIQUA00002 "Identification and Deployment of


CSR" to include scheduled annual self-assessments to the
full text of CSR, to be performed in parallel by
98 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 07-Oct-16
multidisciplinary teams (i.e., different team members),
with the participation of representatives of the supporting
functions in Dana Mexico as needed.
R
The actions will be validated by each area manager and A. Ochoa
99 23-Sep-16 DanaCAR-00094 (NC2)
through internal audit. Int. Aud. R
Request to DHL to perform an 8D Report for the
production line shutdown on July 14th, 2016 in order to F. Meja
100 23-Sep-16 DanaCAR-00095 (NC3) 22-Sep-16
identify if additional actions are required to prevent R. Gmez
recurrence. G
Modify procedure CA-PR-0009 "Control of Contractors and
Service Suppliers" to include the management of
101 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 30-Sep-16
corrective actions from outsourced processes by
requesting an 8D. R
Deployment of the change to CA-PR-0009 "Control of
Contractors and Service Suppliers" to representatives of
102 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 07-Oct-16
the organizations that perform services that might affect
quality. R
Elaborate a document that shows the default supplier J.H. Garca
103 23-Sep-16 DanaCAR-00095 (NC3) selection criteria to apply by commodity, as a guidance to R. Olvera 30-Sep-16
Purchasing. A. Ochoa R

Issue a request to Purchasing to abide to the document


104 23-Sep-16 DanaCAR-00095 (NC3) mentioned earlier, except in exceptional cases that must A. Ochoa 30-Sep-16
be approved by "letter of sole supplier".
R
Deployment of the default supplier selection criteria to
J.H. Garca
105 23-Sep-16 DanaCAR-00095 (NC3) managers, department coordinators, and Purchasing 30-Sep-16
R. Olvera
personnel. R
Identify the responsibles of subcontracted processes and
106 23-Sep-16 DanaCAR-00095 (NC3) schedule a Problem Solving and/or RCA training for those R. Andrade 05-Oct-16
who don't have it. R

Add on CA-FC-0085 "Induction Constance" checklist form


the training "Management By Fact" (a problem solving
methodology) as a topic additional to the QMS R. Andrade
107 23-Sep-16 DanaCAR-00095 (NC3) introductory J. Mendoza 30-Sep-16
training as a part of non-union employees induction. This S. Olan
training has a minimimum duration of 4 hours and new
hires will have to take it during their first 3 months.
R
Add by default RCA and Problem Solving in all job
descriptions. Standardize that practice by modifying the L. Campos
108 23-Sep-16 DanaCAR-00095 (NC3) 30-Sep-16
instruction WIHR00001 "Job Descriptions Non-Union R. Andrade
Personnel". R
Deployment of changes to CA-FC-0085 and WIHR00001 to
L. Campos
109 23-Sep-16 DanaCAR-00095 (NC3) Organizational Development and Personnel Development 14-Oct-16
R. Andrade
personnel. R
Add "Annex A" from CQI-12 as a reference annex to the
procedures CA-PR-0008 "General Corrective and
Preventive Action (Quality)", CA-PR-0017 "Corrective
110 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 30-Sep-16
Action with Customers" and CA-PR-0011 "Incoming
Inspection and Testing" as an orientation of what is
expected to observe in a corrective action.
R

Deployment of change to CA-PR-0008 "General Corrective


and Preventive Action (Quality)", CA-PR-0017 "Corrective
Action with Customers" and CA-PR-0011 "Incoming
Inspection and Testing" to positions with the responsibility
111 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 07-Oct-16
of approving corrective actions (internal auditors, quality
customer service, SQA, Quality Engineering personnel,
department coordinators, managers, and personnel in
charge of services that affect quality).
R
Add to the objectives of all positions "timely closure of
112 23-Sep-16 DanaCAR-00095 (NC3) Managers 01-Mar-17
nonconformities". R

Add to the objectives of all positions with responsibility to


approve corrective actions (internal auditors, quality
customer service, SQA, Quality Engineering personnel,
113 23-Sep-16 DanaCAR-00095 (NC3) Managers 01-Mar-17
department coordinators, managers, and personnel in
charge of services that affect quality) "No recurrence of
corrective actions that had [this person]'s approval".
R
114 23-Sep-16 DanaCAR-00095 (NC3) Deployment to personnel of the new objectives. Managers 24-Jan-17 R
Request a change on the "Dana Supplier Quality and
Development Manual" to review the scope of the
115 23-Sep-16 DanaCAR-00095 (NC3) A. Ochoa 30-Sep-16
requirement III.6 to include suppliers of services that
might affect quality. (A. Ochoa, 2016-09-30) R
M. Bravo
The actions will be validated by each area manager and
116 23-Sep-16 DanaCAR-00095 (NC3) A. Ochoa
through internal audit.
Int. Aud. R
117 23-Sep-16 DanaCAR-00096 (NC4) Review and correction of CA-WI-0240. R. Silva 08-Sep-16 G
Review packaging instructions form to include the
118 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16
minimun characteristics to be specified. G

Put a controlled copies binder in the railroad spur


119 23-Sep-16 DanaCAR-00096 (NC4) shipping area to make packaging instructions and the R. Silva 08-Sep-16
label color code available to personnel in the area.
G
Deployment/training to personnel railroad spur shipping
120 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16
area. G
Update of DHL's site coordinator checklist to include the R. Gomez
121 23-Sep-16 DanaCAR-00096 (NC4) 08-Sep-16
minimum packaging requirements. R. Silva G
Locate the binder in a visible, easy access area for quick
122 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16
reference. G

The other shipment area (driveshafts) has its own set of


123 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 07-Oct-16
packaging instructions that will be reviewed and updated.
R

Add to the Dana's LVD Division Lessons Learned database


124 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 07-Oct-16
a description of the issue and how it was solved.
R
The actions will be validated by each area manager and M. Bravo
125 23-Sep-16 DanaCAR-00096 (NC4)
through internal audit. Int. Aud. R
All production lines were swept and 32 equipments A. Mandujano
126 Major 23-Sep-16 DanaCAR-00097 (NC5) 28-Aug-16
without MSA were found. M. Pia G
Perform MSA studies to other equipments found without
127 Major 23-Sep-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16
it. R
Sweep Review to the documentation to identify lacked M. Pia
128 Major 23-Sep-16 DanaCAR-00097 (NC5) 23-Sep-16
masters for non-replicable tests. M. Neri R
Establishment of a non-replicable equipments calibration M. Pia
129 Major 23-Sep-16 DanaCAR-00097 (NC5) 23-Sep-16
plan with traceable masters. A. Mandujano R
A. Mandujano
130 Major 23-Sep-16 DanaCAR-00097 (NC5) Perform MSA studies to equipments found without them. 12-Oct-16
M. Pia R
Updating or work instruction WIQUA00008 "Dimensional
and Gages Laboratories Service Suppliers Instruction" to
M. Pia
131 Major 23-Sep-16 DanaCAR-00097 (NC5) include the following controls: 12-Oct-16
A. Mandujano
ISO/IEC 17025 vigent accreditation.
Scope consistent with the supplied services.
R

Inclusion in the procedure CA-PR-0042 "MSA" of a flow


chart to specify the applicable kind of study according to M. Pia
132 Major 23-Sep-16 DanaCAR-00097 (NC5) 12-Oct-16
the measurement equipment (both replicable and non- A. Mandujano
replicable) in order to prevent doing a wrong study.
R
Addition of a section within the FCQUA00007
"Measurement Equipment Assignment" form as a M. Pia
133 Major 23-Sep-16 DanaCAR-00097 (NC5) 30-Sep-16
checklist to ensure that the equipment is released having A. Mandujano
its MSA, calibration and supplier certificate. R
Deployment of the modifications to form FCQUA00007
M. Pia
134 Major 23-Sep-16 DanaCAR-00097 (NC5) "Measurement Equipment Assignment" to Quality and 05-Oct-16
A. Mandujano
Manufacturing Engineers. R
Addition of a text within section 7 of the "APQP"
procedure (CA-PR-0003), to include the gages lab
M. Pia
135 Major 23-Sep-16 DanaCAR-00097 (NC5) personnel during the analysis for new measurement 30-Sep-16
A. Mandujano
equipments,
modifications and reassignments.
R

Deployment of the modification to "APQP" procedure (CA- A. Mandujano


136 Major 23-Sep-16 DanaCAR-00097 (NC5) 05-Oct-16
PR-0003) to the Quality and Manufacturing Engineers. M. Pia
R

Modification of item 5.6 of the CA-PR-0022 "Adjustment


and Verification of Inspection, Measurement and Test
Equipment" to add that a measurement equipment shall
have its MSA, calibration, and supplier certificate before A. Mandujano
137 Major 23-Sep-16 DanaCAR-00097 (NC5) 30-Sep-16
being released. Furthermore, the release shall be notified M. Pia
by the acknowledgement signinature in the FCQUA00007
"Measurement Equipment Assignment" form by the
Quality and Manufacturing Engineers.
R
Deployment of the modification to procedure CA-PR-0022
"Adjustment and Verification of Inspection, Measurement A. Mandujano
138 Major 23-Sep-16 DanaCAR-00097 (NC5) 05-Oct-16
and Test Equipment" to Manufacturing and Quality M. Pia
Engineers. R

Configuration of the GageTrak software to make the MSA A. Mandujano


139 Major 23-Sep-16 DanaCAR-00097 (NC5) 12-Oct-16
a mandatory field, in order to set it as a poka-yoke) M. Pia
R
Add to the Dana's LVD Division Lessons Learned database
140 Major 23-Sep-16 DanaCAR-00097 (NC5) a description of the issue and how it was solved, (M. Pia, M. Pia 07-Oct-16
10/07/2016) R
The actions will be validated by each area manager and A. Ochoa
141 Major 23-Sep-16 DanaCAR-00097 (NC5)
through internal audit. Int. Aud. R
Add a training program for analysis and problem solving Prodn. Mgr.
142 23-Sep-16 DanaCAR-00098 (NC6) 12-Sep-16
to the production area. R. Andrade R
Reinforce with staff training procedure for compliance R. Andrade
143 23-Sep-16 DanaCAR-00098 (NC6) 06-Sep-16
and involvement in this process. J. Briones G
Develop plan to include in Compliant pro job profiles to
L. Campos
144 23-Sep-16 DanaCAR-00098 (NC6) reinforce compliance and document control permits 30-Sep-16
J. Briones
modification and approval. R
Upload to Compliant pro job descriptions adding those
L. Campos
145 23-Sep-16 DanaCAR-00098 (NC6) responsible for review and validation (Manager and owner 30-Oct-16
Org. Dev.
position). R
J.H. Garca
Difusion all employees the quality system and their
146 23-Sep-16 DanaCAR-00098 (NC6) R.Andrade Oct'16
interrelation process in meetings.
Area Resp. R
Validate once per year the job profile for all the R. Andrade
147 23-Sep-16 DanaCAR-00098 (NC6)
performance positioins of cardanes plant. L. Campos R

Include on the performance evaluation the objectives


J. Briones
applicable to 2017: quality management system by
Area Heads
148 23-Sep-16 DanaCAR-00098 (NC6) position (Revision of documents, response time CARs and 01-Mar-17
Managers
PARs, approval time, reading documents, updating of
R. Andrade
indicators without undue delay)
R

Update the current job profiles against real one to R. Andrade


149 23-Sep-16 DanaCAR-00098 (NC6) 14-Oct-16
identify the Gap by area, driving a performance indicator. L. Campos
R
Update DNT matrix where all related areas are included
R. Andrade
150 23-Sep-16 DanaCAR-00098 (NC6) in the quality management system in order to identify all 30-Oct-16
J. Briones
the needs. R
Include in the next strategic planning, the DNT Matrix, to
R. Andrade
151 23-Sep-16 DanaCAR-00098 (NC6) validate the training necessities schedule, including all Nov'16
J. Briones
employees. R
Add to the Dana's LVD Division Lessons Learned database
152 23-Sep-16 DanaCAR-00098 (NC6) a description of the issue and how it was solved, (J. J. Briones 07-Oct-16
Briones, 10/07/2016) R
The actions will be validated by each area manager and J. Briones
153 23-Sep-16 DanaCAR-00098 (NC6)
through internal audit. Int. Aud. R
Program Name: NCs de auditora TV 2016-08
Program Manager: Alfonso Ochoa

Open Issues Status Report (OISR)


R/Y/B/G Status
Last Revision Date: September 27, 2016
Initial Revision Date: September 7, 2016 80

Revised By: J.H. Garca 61%


70
60

# Of Items 95 Percent
50
40

Completion of Task is Lagging Behind and It is Affecting the Overall Timing of the Program, Another Discipline or Program Goals # Red 0 0% 30

20

Completion of the Task is Behind but it is not Affecting the Overall Success of the Program and There is a Plan to get the Task Compl # Yellow 73 77% 10

0
Task is completed but is pending of approvals # Blue 4 4% # Red # Yellow # Blue # Green
Task has Been Completed # Green 18 19%

Actual Status
Item # Priority Date Initiated Reference Description of Action(s) Needed/ Taken Champion Due Date for Closure Comments
Closure Date R/Y/B/G

Seguimie
01 Todas Capturar NCs en CompliantPro J.H. Garca 19-Aug-16 18-Aug-16 DanaCAR-00093 a -00098
nto G
Seguimie
02 DanaCAR-00093 (NC1) Subir avance a CompliantPro M. Lpez 05-Sep-16 07-Sep-16
nto G
Seguimie
03 DanaCAR-00093 (NC1) Subir evidencias y enviar a aprobacin M. Lpez 07-Oct-16
nto y
Seguimie
04 DanaCAR-00094 (NC2) Subir avance a CompliantPro A. Ochoa 05-Sep-16 06-Sep-16
nto G
Seguimie
05 DanaCAR-00094 (NC2) Subir evidencias y enviar a aprobacin A. Ochoa 07-Oct-16
nto y
Seguimie
06 DanaCAR-00095 (NC3) Subir avance a CompliantPro M. Bravo 05-Sep-16 06-Sep-16
nto G
Seguimie
07 DanaCAR-00095 (NC3) Subir evidencias y enviar a aprobacin M. Bravo 07-Oct-16
nto y
Seguimie
08 DanaCAR-00096 (NC4) Subir avance a CompliantPro M. Bravo 05-Sep-16 05-Sep-16
nto G
Seguimie
09 DanaCAR-00096 (NC4) Subir evidencias y enviar a aprobacin M. Bravo 07-Oct-16
nto y
Seguimie
10 DanaCAR-00097 (NC5) Subir avance a CompliantPro A. Ochoa 05-Sep-16 05-Sep-16
nto G
Seguimie
11 DanaCAR-00097 (NC5) Subir evidencias y enviar a aprobacin A. Ochoa 07-Oct-16
nto y
Seguimie
12 DanaCAR-00098 (NC6) Subir avance a CompliantPro J. Briones 05-Sep-16 06-Sep-16
nto G
Seguimie
13 DanaCAR-00098 (NC6) Subir evidencias y enviar a aprobacin J. Briones 07-Oct-16
nto y
14 23-Sep-16 DanaCAR-00093 (NC1) The PFMEA # 3 was corrected C. Hernndez 18-Aug-16 18-Aug-16 G
C. Hernndez,
Validate update FMEA, control Plan, process Sheets VS
15 23-Sep-16 DanaCAR-00093 (NC1) L. Tarrios, 20-Sep-16 Falta subir a CPRO
customer complaints list January 2016 to current date.
J. Ugalde b
Reinforcement training on Core Tools to the
16 23-Sep-16 DanaCAR-00093 (NC1) R. Andrade 30-Sep-16
multidisciplinary team. y
* Update Check List 8D format FCQUA00022 / 1 to include
review of PFMEA in D4, and add to the list of approvers to
17 23-Sep-16 DanaCAR-00093 (NC1) L. Tarrios 30-Sep-16
the coordinators and manager involved in the update
PFMEA, before sending the 8D to customer approval.
y

* Include in procedure (CA-PR-0063/8 FMEA process, CA-


PR-0058/4 Control Plan, CA-PR-0017/6 Corrective Action
R. Cuevas
with customers) develop minute sheet FCQUA00018 / 1 to
18 23-Sep-16 DanaCAR-00093 (NC1) M. Neri 30-Sep-16
close 8D including evidence of close activities, and
N. Fuentes
complete all check list items 8D FCQUA00022 / 1
(Continuous, Manufacturing Engineer)
y

* Deployment all employess the changes made in the


check list FCQUA00022 / 1 and procedure (CA-PR-0063/8
FMEA process, CA-PR-0058/4 Control plan, CA-PR-0017/6
19 23-Sep-16 DanaCAR-00093 (NC1) M. Neri 07-Oct-16
Corrective Action with customers) In order to
communicate that PFMEA shall be use into root cause
analysis
y

* Develop implementation plan for integrate Atlas system R. Cuevas


20 23-Sep-16 DanaCAR-00093 (NC1) to replace CAPP system obsolete (Software CAPP and M. Neri 30-Sep-16
excel sheet) for all Information Management process. C. Saldaa
y
* Establish following meetings to Atlas System
implementation, to verify compliance with the R. Cuevas
Realizar programa y notificar a los
21 23-Sep-16 DanaCAR-00093 (NC1) implementation plan every two weeks, this meeting M. Neri 30-Sep-16
involucrados
must be attended for Manufacturing Coordinator, C. Saldaa
manufacturing engineer and quality engineer.
y
* Upload in CPRO system the last level of PFMEA and Manufacturing
Mandar lista de personal que estara
control plan, during ATLAS system implementation, to Engineers
22 23-Sep-16 DanaCAR-00093 (NC1) 14-Oct-16 subiendo la informacin para poder otrogar
reinforce the control document, and have last level Quality
los permisos
upgrade system. Engineers y

* Include in corrective action procedure, control plan and


FMEA (CA-PR-0063/8 FMEA process, CA-PR-0058/4 control
plan, CA-PR-0017/6 Corrective Action with customers)
R. Cuevas
that Manager of production is present in launch meeting
23 23-Sep-16 DanaCAR-00093 (NC1) M. Neri 30-Sep-16
to root cause analysis, and make the open meeting,
C. Saldaa
assigning responsibilities and define the scope of the
session. To give relevance and create the culture of
attendance review boards.
y
* Deployment changes made in the corrective action
procedure, control plan and FMEA (CA-PR-0063/8 FMEA R. Cuevas
24 23-Sep-16 DanaCAR-00093 (NC1) process, CA-PR-0058/4 control plan, CA-PR-0017/6 M. Neri 07-Oct-16
corrective action customers) to all employees of the C. Saldaa
plant.
y
To share lessons learned with others plant of group, using
25 23-Sep-16 DanaCAR-00093 (NC1) C. Hernndez 10-Oct-16
the Dana portal for lessons learned data base. y
M. Lpez
The actions will be validated by each area manager and
26 23-Sep-16 DanaCAR-00093 (NC1) E. Bonilla 14-Oct-16
through internal audit.
Int. Aud. y
M. Neri
R. Ramirez
Implementation of a review of Cardanes' twelve L. Tarrios
27 23-Sep-16 DanaCAR-00094 (NC2) customers' CSR to identify other possible omissions in R. Rangel 30-Sep-16
order to produce an action plan to implement them. N. Fuentes
R. Olvera
J.H. Garca
y
Change of procedure CA-PR-0067 "Statistical
28 23-Sep-16 DanaCAR-00094 (NC2) Techniques" to include the tool selection matrix shown in J.H. Garca 20-Sep-16
VDA 4 (1. Methods Overview). G

Deployment of change to CA-PR-0067 "Statistical


29 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 27-Sep-16 Ya Ings. Calidad, faltan Ings. Mfra.
Techniques" to Quality and Manufacturing Engineers.
y

Modify WIQUA00002 "Identification and Deployment of


CSR" to include scheduled annual self-assessments to the
full text of CSR, to be performed in parallel by
multidisciplinary teams (i.e., different team members),
30 23-Sep-16 DanaCAR-00094 (NC2) additional to the gap analysis that are currently being J.H. Garca 07-Oct-16
performed when a new version comes out. Additionally,
to include that the monitoring of the compliance of the
aforementioned activity will be performed by the
Management Representative.
y
31 23-Sep-16 DanaCAR-00094 (NC2) Scheduling of the annual CSR self assessments. J.H. Garca 07-Oct-16 y

Enrichment of the "Requirements vs CSR Relation Matrix"


(FCQUA00004) to detail which speciific areas/activities in
32 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 07-Oct-16
each process take part on the compliance to the CSR in
order to identify affected functions easier.
y
Inclusion by default of the following objectives for each
position, applicable for 2017: Timely response of
33 23-Sep-16 DanaCAR-00094 (NC2) corrective and preventive actions, Annual review of the Managers 01-Mar-17
documentation in their charge, Timely approvals, Timely
update of indicators.
y
Confirm that all procedures and work instructions in
CompliantPro are included in the "Requirements vs CSR
34 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 07-Oct-16
Relation Matrix" (FCQUA00004) and update it as
appropriate. y

Standardize through a modification of WIQUA00004


"Document Elaboration, Approval and Review in
35 23-Sep-16 DanaCAR-00094 (NC2) CompliantPro" that each document in CompliantPro must J.H. Garca 07-Oct-16
include in its Purpose section which ISO/TS 16949 and/or
CSR and/or legal requirements it is aimed to fulfill.
y
Modification of WIQUA00002 "Identification and
Deployment of CSR" to include that when a new or
36 23-Sep-16 DanaCAR-00094 (NC2) modified CSR is detected, the owners of the J.H. Garca 07-Oct-16
corresponding documents in the CSR matrix shall confirm
that their documents are in compliance.
y
Deployment of the changes to FCQUA00004
37 23-Sep-16 DanaCAR-00094 (NC2) "Requirements vs CSR Relation Matrix" to process and J.H. Garca 12-Oct-16
document owners and internal auditors. y
Deployment of the changes to WIQUA00004 "Document
38 23-Sep-16 DanaCAR-00094 (NC2) Elaboration, Approval and Review in CompliantPro" to J.H. Garca 12-Oct-16
document owners. y
Deployment of the changes to WIQUA00002
39 23-Sep-16 DanaCAR-00094 (NC2) "Identification and Deployment of CSR" to managers and J.H. Garca 12-Oct-16
personnel in contact with customers. y

Modify WIQUA00002 "Identification and Deployment of


CSR" to include scheduled annual self-assessments to the
full text of CSR, to be performed in parallel by
40 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 07-Oct-16
multidisciplinary teams (i.e., different team members),
with the participation of representatives of the supporting
functions in Dana Mexico as needed.
y
The actions will be validated by each area manager and A. Ochoa
41 23-Sep-16 DanaCAR-00094 (NC2) 14-Oct-16
through internal audit. Int. Aud. y
Request to DHL to perform an 8D Report for the
production line shutdown on July 14th, 2016 in order to F. Meja
42 23-Sep-16 DanaCAR-00095 (NC3) 22-Sep-16
identify if additional actions are required to prevent R. Gmez
recurrence. G
Modify procedure CA-PR-0009 "Control of Contractors and
Service Suppliers" to include the management of
43 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 30-Sep-16
corrective actions from outsourced processes by
requesting an 8D. y
Deployment of the change to CA-PR-0009 "Control of
Contractors and Service Suppliers" to representatives of
44 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 07-Oct-16
the organizations that perform services that might affect
quality. y
Elaborate a document that shows the default supplier J.H. Garca
45 23-Sep-16 DanaCAR-00095 (NC3) selection criteria to apply by commodity, as a guidance to R. Olvera 30-Sep-16
Purchasing. A. Ochoa y

Issue a request to Purchasing to abide to the document


46 23-Sep-16 DanaCAR-00095 (NC3) mentioned earlier, except in exceptional cases that must A. Ochoa 30-Sep-16
be approved by "letter of sole supplier".
y
Deployment of the default supplier selection criteria to
J.H. Garca
47 23-Sep-16 DanaCAR-00095 (NC3) managers, department coordinators, and Purchasing 30-Sep-16
R. Olvera
personnel. y
Identify the responsibles of subcontracted processes and
48 23-Sep-16 DanaCAR-00095 (NC3) schedule a Problem Solving and/or RCA training for those R. Andrade 05-Oct-16
who don't have it. y

Add on CA-FC-0085 "Induction Constance" checklist form


the training "Management By Fact" (a problem solving
methodology) as a topic additional to the QMS R. Andrade
49 23-Sep-16 DanaCAR-00095 (NC3) introductory J. Mendoza 30-Sep-16
training as a part of non-union employees induction. This S. Olan
training has a minimimum duration of 4 hours and new
hires will have to take it during their first 3 months.
y
Add by default RCA and Problem Solving in all job
descriptions. Standardize that practice by modifying the L. Campos
50 23-Sep-16 DanaCAR-00095 (NC3) 30-Sep-16
instruction WIHR00001 "Job Descriptions Non-Union R. Andrade
Personnel". y
Deployment of changes to CA-FC-0085 and WIHR00001 to
L. Campos
51 23-Sep-16 DanaCAR-00095 (NC3) Organizational Development and Personnel Development 14-Oct-16
R. Andrade
personnel. y

Add "Annex A" from CQI-12 as a reference annex to the


procedures CA-PR-0008 "General Corrective and
Preventive Action (Quality)", CA-PR-0017 "Corrective
52 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 30-Sep-16
Action with Customers" and CA-PR-0011 "Incoming
Inspection and Testing" as an orientation of what is
expected to observe in a corrective action.
y

Deployment of change to CA-PR-0008 "General Corrective


and Preventive Action (Quality)", CA-PR-0017 "Corrective
Action with Customers" and CA-PR-0011 "Incoming
Inspection and Testing" to positions with the responsibility
53 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 07-Oct-16
of approving corrective actions (internal auditors, quality
customer service, SQA, Quality Engineering personnel,
department coordinators, managers, and personnel in
charge of services that affect quality).
y
Add to the objectives of all positions "timely closure of
54 23-Sep-16 DanaCAR-00095 (NC3) Managers 01-Mar-17
nonconformities". y

Add to the objectives of all positions with responsibility to


approve corrective actions (internal auditors, quality
customer service, SQA, Quality Engineering personnel,
55 23-Sep-16 DanaCAR-00095 (NC3) Managers 01-Mar-17
department coordinators, managers, and personnel in
charge of services that affect quality) "No recurrence of
corrective actions that had [this person]'s approval".
y
56 23-Sep-16 DanaCAR-00095 (NC3) Deployment to personnel of the new objectives. Managers 24-Jan-17 y
Request a change on the "Dana Supplier Quality and
Development Manual" to review the scope of the
57 23-Sep-16 DanaCAR-00095 (NC3) A. Ochoa 30-Sep-16
requirement III.6 to include suppliers of services that
might affect quality. (A. Ochoa, 2016-09-30) y
M. Bravo
The actions will be validated by each area manager and
58 23-Sep-16 DanaCAR-00095 (NC3) A. Ochoa 14-Oct-16
through internal audit.
Int. Aud. y
59 23-Sep-16 DanaCAR-00096 (NC4) Review and correction of CA-WI-0240. R. Silva 08-Sep-16 G
Review packaging instructions form to include the
60 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16
minimun characteristics to be specified. G

Put a controlled copies binder in the railroad spur


61 23-Sep-16 DanaCAR-00096 (NC4) shipping area to make packaging instructions and the R. Silva 08-Sep-16
label color code available to personnel in the area.
G
Deployment/training to personnel railroad spur shipping
62 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16
area. G
Update of DHL's site coordinator checklist to include the R. Gmez
63 23-Sep-16 DanaCAR-00096 (NC4) 08-Sep-16
minimum packaging requirements. R. Silva G
Locate the binder in a visible, easy access area for quick
64 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16
reference. G

The other shipment area (driveshafts) has its own set of


65 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 07-Oct-16
packaging instructions that will be reviewed and updated.
Y
Add to the Dana's LVD Division Lessons Learned database
66 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 07-Oct-16
a description of the issue and how it was solved.
Y
The actions will be validated by each area manager and M. Bravo
67 23-Sep-16 DanaCAR-00096 (NC4) 14-Oct-16
through internal audit. Int. Aud. y
All production lines were swept and 32 equipments A. Mandujano
68 Major 23-Sep-16 DanaCAR-00097 (NC5) 28-Aug-16
without MSA were found. M. Pia G
Sweep Review to the documentation to identify lacked M. Pia
69 Major 23-Sep-16 DanaCAR-00097 (NC5) 23-Sep-16 Actualizar CPRO
masters for non-replicable tests. M. Neri b
Establishment of a non-replicable equipments calibration M. Pia
70 Major 23-Sep-16 DanaCAR-00097 (NC5) 23-Sep-16 Actualizar CPRO
plan with traceable masters. A. Mandujano B
A. Mandujano
71 Major 23-Sep-16 DanaCAR-00097 (NC5) Perform MSA studies to equipments found without them. 12-Oct-16 Falta ultrasonidos
M. Pia Y

Updating or work instruction WIQUA00008 "Dimensional


and Gages Laboratories Service Suppliers Instruction" to
M. Pia
72 Major 23-Sep-16 DanaCAR-00097 (NC5) include the following controls: 12-Oct-16
A. Mandujano
ISO/IEC 17025 vigent accreditation.
Scope consistent with the supplied services.
Y

Inclusion in the procedure CA-PR-0042 "MSA" of a flow


chart to specify the applicable kind of study according to M. Pia
73 Major 23-Sep-16 DanaCAR-00097 (NC5) 12-Oct-16
the measurement equipment (both replicable and non- A. Mandujano
replicable) in order to prevent doing a wrong study.
Y
Addition of a section within the FCQUA00007
"Measurement Equipment Assignment" form as a M. Pia
74 Major 23-Sep-16 DanaCAR-00097 (NC5) 30-Sep-16
checklist to ensure that the equipment is released having A. Mandujano
its MSA, calibration and supplier certificate. Y
Deployment of the modifications to form FCQUA00007
M. Pia
75 Major 23-Sep-16 DanaCAR-00097 (NC5) "Measurement Equipment Assignment" to Quality and 05-Oct-16
A. Mandujano
Manufacturing Engineers. Y
Addition of a text within section 7 of the "APQP"
procedure (CA-PR-0003), to include the gages lab
M. Pia Enviar correo a Armando Aguilar para
76 Major 23-Sep-16 DanaCAR-00097 (NC5) personnel during the analysis for new measurement 30-Sep-16
A. Mandujano modificar APQP
equipments,
modifications and reassignments.
Y

Deployment of the modification to "APQP" procedure (CA- A. Mandujano


77 Major 23-Sep-16 DanaCAR-00097 (NC5) 05-Oct-16
PR-0003) to the Quality and Manufacturing Engineers. M. Pia
Y

Modification of item 5.6 of the CA-PR-0022 "Adjustment


and Verification of Inspection, Measurement and Test
Equipment" to add that a measurement equipment shall
have its MSA, calibration, and supplier certificate before A. Mandujano
78 Major 23-Sep-16 DanaCAR-00097 (NC5) 30-Sep-16
being released. Furthermore, the release shall be notified M. Pia
by the acknowledgement signinature in the FCQUA00007
"Measurement Equipment Assignment" form by the
Quality and Manufacturing Engineers.
Y
Deployment of the modification to procedure CA-PR-0022
"Adjustment and Verification of Inspection, Measurement A. Mandujano
79 Major 23-Sep-16 DanaCAR-00097 (NC5) 05-Oct-16
and Test Equipment" to Manufacturing and Quality M. Pia
Engineers. Y
Configuration of the GageTrak software to make the MSA A. Mandujano
80 Major 23-Sep-16 DanaCAR-00097 (NC5) 12-Oct-16
a mandatory field, in order to set it as a poka-yoke) M. Pia
Y
Add to the Dana's LVD Division Lessons Learned database
81 Major 23-Sep-16 DanaCAR-00097 (NC5) a description of the issue and how it was solved, (M. Pia, M. Pia 07-Oct-16
10/07/2016) Y
The actions will be validated by each area manager and A. Ochoa
82 Major 23-Sep-16 DanaCAR-00097 (NC5) 13-Oct-16
through internal audit. Int. Aud. Y
M. Lpez
Add a training program for analysis and problem solving
83 23-Sep-16 DanaCAR-00098 (NC6) E. Bonilla 12-Sep-16 Falta subir a cpro
to the production area.
R. Andrade b
Reinforce with staff training procedure for compliance R. Andrade
84 23-Sep-16 DanaCAR-00098 (NC6) 06-Sep-16
and involvement in this process. J. Briones G
Develop plan to include in Compliant pro job profiles to
L. Campos
85 23-Sep-16 DanaCAR-00098 (NC6) reinforce compliance and document control permits 30-Sep-16
J. Briones
modification and approval. y
Upload to Compliant pro job descriptions adding those
L. Campos
86 23-Sep-16 DanaCAR-00098 (NC6) responsible for review and validation (Manager and owner 30-Oct-16
Org. Dev.
position). y
J.H. Garca
Difusion all employees the quality system and their
87 23-Sep-16 DanaCAR-00098 (NC6) R. Andrade Oct'16
interrelation process in meetings.
Area Resp. y
Modify procedure to (revisar procedimiento
corporativo de descripciones) validate once per year R. Andrade
88 23-Sep-16 DanaCAR-00098 (NC6)
the job profile for all the performance positioins of L. Campos
cardanes plant. y

Include on the performance evaluation the objectives


J. Briones Revisar contra matriz procedimientos
applicable to 2017: quality management system by
Area Heads aplicables para entregarlos por gerente y
89 23-Sep-16 DanaCAR-00098 (NC6) position (Revision of documents, response time CARs and 01-Mar-17
Managers difundirlos para anexarlos a los objetivos
PARs, approval time, reading documents, updating of
R. Andrade 2017
indicators without undue delay)
y

Update the current job profiles against real one to R. Andrade


90 23-Sep-16 DanaCAR-00098 (NC6) 14-Oct-16
identify the Gap by area, driving a performance indicator. L. Campos
y
Update DNT matrix where all related areas are included
R. Andrade
91 23-Sep-16 DanaCAR-00098 (NC6) in the quality management system in order to identify all 30-Oct-16
J. Briones
the needs. y
Include in the next strategic planning, the DNT Matrix, to
R. Andrade
92 23-Sep-16 DanaCAR-00098 (NC6) validate the training necessities schedule, including all Nov'16
J. Briones
employees. y
Add to the Dana's LVD Division Lessons Learned database
93 23-Sep-16 DanaCAR-00098 (NC6) a description of the issue and how it was solved, (J. J. Briones 07-Oct-16
Briones, 10/07/2016) y
The actions will be validated by each area manager and J. Briones
94 23-Sep-16 DanaCAR-00098 (NC6)
through internal audit. Int. Aud. y
Program Name: NCs de auditora TV 2016-08
Program Manager: Alfonso Ochoa

Open Issues Status Report (OISR)


R/Y/B/G Status
Last Revision Date: September 30, 2016
Initial Revision Date: September 7, 2016 80

Revised By: J.H. Garca 61%


70

60

# Of Items 95 Percent 50
40

Completion of Task is Lagging Behind and It is Affecting the Overall Timing of the Program, Another Discipline or Program Goals # Red 0 0% 30

20
Completion of the Task is Behind but it is not Affecting the Overall Success of the Program and There is a Plan to get the Task Compl # Yellow 72 76% 10

0
Task is completed but is pending of approvals # Blue 5 5% # Red # Yellow # Blue # Green
Task has Been Completed # Green 18 19%

Actual Status
Item # Priority Date Initiated Reference Description of Action(s) Needed/ Taken Champion Due Date for Closure Comments
Closure Date R/Y/B/G

Seguimie
01 Todas Capturar NCs en CompliantPro J.H. Garca 19-Aug-16 18-Aug-16 DanaCAR-00093 a -00098
nto G
Seguimie
02 DanaCAR-00093 (NC1) Subir avance a CompliantPro M. Lpez 05-Sep-16 07-Sep-16
nto G
Seguimie
03 DanaCAR-00093 (NC1) Subir evidencias y enviar a aprobacin M. Lpez 07-Oct-16
nto y
Seguimie
04 DanaCAR-00094 (NC2) Subir avance a CompliantPro A. Ochoa 05-Sep-16 06-Sep-16
nto G
Seguimie
05 DanaCAR-00094 (NC2) Subir evidencias y enviar a aprobacin A. Ochoa 07-Oct-16
nto y
Seguimie
06 DanaCAR-00095 (NC3) Subir avance a CompliantPro M. Bravo 05-Sep-16 06-Sep-16
nto G
Seguimie
07 DanaCAR-00095 (NC3) Subir evidencias y enviar a aprobacin M. Bravo 07-Oct-16
nto y
Seguimie
08 DanaCAR-00096 (NC4) Subir avance a CompliantPro M. Bravo 05-Sep-16 05-Sep-16
nto G
Seguimie
09 DanaCAR-00096 (NC4) Subir evidencias y enviar a aprobacin M. Bravo 07-Oct-16
nto y
Seguimie
10 DanaCAR-00097 (NC5) Subir avance a CompliantPro A. Ochoa 05-Sep-16 05-Sep-16
nto G
Seguimie
11 DanaCAR-00097 (NC5) Subir evidencias y enviar a aprobacin A. Ochoa 07-Oct-16
nto y
Seguimie
12 DanaCAR-00098 (NC6) Subir avance a CompliantPro J. Briones 05-Sep-16 06-Sep-16
nto G
Seguimie
13 DanaCAR-00098 (NC6) Subir evidencias y enviar a aprobacin J. Briones 07-Oct-16
nto y
14 23-Sep-16 DanaCAR-00093 (NC1) The PFMEA # 3 was corrected C. Hernndez 18-Aug-16 18-Aug-16 G
C. Hernndez,
Validate update FMEA, control Plan, process Sheets VS
15 23-Sep-16 DanaCAR-00093 (NC1) L. Tarrios, 20-Sep-16 Falta subir a CPRO
customer complaints list January 2016 to current date.
J. Ugalde b
Reinforcement training on Core Tools to the
16 23-Sep-16 DanaCAR-00093 (NC1) R. Andrade 30-Sep-16
multidisciplinary team. y
* Update Check List 8D format FCQUA00022 / 1 to include
review of PFMEA in D4, and add to the list of approvers to
17 23-Sep-16 DanaCAR-00093 (NC1) L. Tarrios 30-Sep-16
the coordinators and manager involved in the update
PFMEA, before sending the 8D to customer approval.
y

* Include in procedure (CA-PR-0063/8 FMEA process, CA-


PR-0058/4 Control Plan, CA-PR-0017/6 Corrective Action
R. Cuevas
with customers) develop minute sheet FCQUA00018 / 1 to
18 23-Sep-16 DanaCAR-00093 (NC1) M. Neri 30-Sep-16
close 8D including evidence of close activities, and
N. Fuentes
complete all check list items 8D FCQUA00022 / 1
(Continuous, Manufacturing Engineer)
y

* Deployment all employess the changes made in the


check list FCQUA00022 / 1 and procedure (CA-PR-0063/8
FMEA process, CA-PR-0058/4 Control plan, CA-PR-0017/6
19 23-Sep-16 DanaCAR-00093 (NC1) M. Neri 07-Oct-16
Corrective Action with customers) In order to
communicate that PFMEA shall be use into root cause
analysis
y

* Develop implementation plan for integrate Atlas system R. Cuevas


20 23-Sep-16 DanaCAR-00093 (NC1) to replace CAPP system obsolete (Software CAPP and M. Neri 30-Sep-16
excel sheet) for all Information Management process. C. Saldaa
y
* Establish following meetings to Atlas System
implementation, to verify compliance with the R. Cuevas
Realizar programa y notificar a los
21 23-Sep-16 DanaCAR-00093 (NC1) implementation plan every two weeks, this meeting M. Neri 30-Sep-16
involucrados
must be attended for Manufacturing Coordinator, C. Saldaa
manufacturing engineer and quality engineer.
y
* Upload in CPRO system the last level of PFMEA and Manufacturing
Mandar lista de personal que estara
control plan, during ATLAS system implementation, to Engineers
22 23-Sep-16 DanaCAR-00093 (NC1) 14-Oct-16 subiendo la informacin para poder otrogar
reinforce the control document, and have last level Quality
los permisos
upgrade system. Engineers y

* Include in corrective action procedure, control plan and


FMEA (CA-PR-0063/8 FMEA process, CA-PR-0058/4 control
plan, CA-PR-0017/6 Corrective Action with customers)
R. Cuevas
that Manager of production is present in launch meeting
23 23-Sep-16 DanaCAR-00093 (NC1) M. Neri 30-Sep-16
to root cause analysis, and make the open meeting,
C. Saldaa
assigning responsibilities and define the scope of the
session. To give relevance and create the culture of
attendance review boards.
y
* Deployment changes made in the corrective action
procedure, control plan and FMEA (CA-PR-0063/8 FMEA R. Cuevas
24 23-Sep-16 DanaCAR-00093 (NC1) process, CA-PR-0058/4 control plan, CA-PR-0017/6 M. Neri 07-Oct-16
corrective action customers) to all employees of the C. Saldaa
plant.
y
To share lessons learned with others plant of group, using
25 23-Sep-16 DanaCAR-00093 (NC1) C. Hernndez 10-Oct-16
the Dana portal for lessons learned data base. y
M. Lpez
The actions will be validated by each area manager and
26 23-Sep-16 DanaCAR-00093 (NC1) E. Bonilla 14-Oct-16
through internal audit.
Int. Aud. y
M. Neri
R. Ramirez
Implementation of a review of Cardanes' twelve L. Tarrios
27 23-Sep-16 DanaCAR-00094 (NC2) customers' CSR to identify other possible omissions in R. Rangel 30-Sep-16 Nueva fecha compromiso: 3 oct
order to produce an action plan to implement them. N. Fuentes
R. Olvera
J.H. Garca
y
Change of procedure CA-PR-0067 "Statistical
28 23-Sep-16 DanaCAR-00094 (NC2) Techniques" to include the tool selection matrix shown in J.H. Garca 20-Sep-16
VDA 4 (1. Methods Overview). G

Deployment of change to CA-PR-0067 "Statistical


29 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 27-Sep-16 Ya Ings. Calidad, faltan Ings. Mfra.
Techniques" to Quality and Manufacturing Engineers.
y

Modify WIQUA00002 "Identification and Deployment of


CSR" to include scheduled annual self-assessments to the
full text of CSR, to be performed in parallel by
multidisciplinary teams (i.e., different team members),
30 23-Sep-16 DanaCAR-00094 (NC2) additional to the gap analysis that are currently being J.H. Garca 07-Oct-16
performed when a new version comes out. Additionally,
to include that the monitoring of the compliance of the
aforementioned activity will be performed by the
Management Representative.
y
31 23-Sep-16 DanaCAR-00094 (NC2) Scheduling of the annual CSR self assessments. J.H. Garca 07-Oct-16 y

Enrichment of the "Requirements vs CSR Relation Matrix"


(FCQUA00004) to detail which speciific areas/activities in
32 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 07-Oct-16
each process take part on the compliance to the CSR in
order to identify affected functions easier.
y
Inclusion by default of the following objectives for each
position, applicable for 2017: Timely response of
33 23-Sep-16 DanaCAR-00094 (NC2) corrective and preventive actions, Annual review of the Managers 01-Mar-17
documentation in their charge, Timely approvals, Timely
update of indicators.
y
Confirm that all procedures and work instructions in
CompliantPro are included in the "Requirements vs CSR Falta complemento (item 32) para poder
34 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 07-Oct-16
Relation Matrix" (FCQUA00004) and update it as enviar a aprobacin.
appropriate. B

Standardize through a modification of WIQUA00004


"Document Elaboration, Approval and Review in
35 23-Sep-16 DanaCAR-00094 (NC2) CompliantPro" that each document in CompliantPro must J.H. Garca 07-Oct-16
include in its Purpose section which ISO/TS 16949 and/or
CSR and/or legal requirements it is aimed to fulfill.
y
Modification of WIQUA00002 "Identification and
Deployment of CSR" to include that when a new or
36 23-Sep-16 DanaCAR-00094 (NC2) modified CSR is detected, the owners of the J.H. Garca 07-Oct-16
corresponding documents in the CSR matrix shall confirm
that their documents are in compliance.
y
Deployment of the changes to FCQUA00004
37 23-Sep-16 DanaCAR-00094 (NC2) "Requirements vs CSR Relation Matrix" to process and J.H. Garca 12-Oct-16
document owners and internal auditors. y
Deployment of the changes to WIQUA00004 "Document
38 23-Sep-16 DanaCAR-00094 (NC2) Elaboration, Approval and Review in CompliantPro" to J.H. Garca 12-Oct-16
document owners. y
Deployment of the changes to WIQUA00002
39 23-Sep-16 DanaCAR-00094 (NC2) "Identification and Deployment of CSR" to managers and J.H. Garca 12-Oct-16
personnel in contact with customers. y

Modify WIQUA00002 "Identification and Deployment of


CSR" to include scheduled annual self-assessments to the
full text of CSR, to be performed in parallel by
40 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 07-Oct-16
multidisciplinary teams (i.e., different team members),
with the participation of representatives of the supporting
functions in Dana Mexico as needed.
y
The actions will be validated by each area manager and A. Ochoa
41 23-Sep-16 DanaCAR-00094 (NC2) 14-Oct-16
through internal audit. Int. Aud. y
Request to DHL to perform an 8D Report for the
production line shutdown on July 14th, 2016 in order to F. Meja
42 23-Sep-16 DanaCAR-00095 (NC3) 22-Sep-16
identify if additional actions are required to prevent R. Gmez
recurrence. G
Modify procedure CA-PR-0009 "Control of Contractors and
Service Suppliers" to include the management of
43 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 30-Sep-16
corrective actions from outsourced processes by
requesting an 8D. y
Deployment of the change to CA-PR-0009 "Control of
Contractors and Service Suppliers" to representatives of
44 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 07-Oct-16
the organizations that perform services that might affect
quality. y
Elaborate a document that shows the default supplier J.H. Garca
45 23-Sep-16 DanaCAR-00095 (NC3) selection criteria to apply by commodity, as a guidance to R. Olvera 30-Sep-16
Purchasing. A. Ochoa y

Issue a request to Purchasing to abide to the document


46 23-Sep-16 DanaCAR-00095 (NC3) mentioned earlier, except in exceptional cases that must A. Ochoa 30-Sep-16
be approved by "letter of sole supplier".
y
Deployment of the default supplier selection criteria to
J.H. Garca
47 23-Sep-16 DanaCAR-00095 (NC3) managers, department coordinators, and Purchasing 30-Sep-16
R. Olvera
personnel. y
Identify the responsibles of subcontracted processes and
48 23-Sep-16 DanaCAR-00095 (NC3) schedule a Problem Solving and/or RCA training for those R. Andrade 05-Oct-16
who don't have it. y

Add on CA-FC-0085 "Induction Constance" checklist form


the training "Management By Fact" (a problem solving
methodology) as a topic additional to the QMS R. Andrade
49 23-Sep-16 DanaCAR-00095 (NC3) introductory J. Mendoza 30-Sep-16
training as a part of non-union employees induction. This S. Olan
training has a minimimum duration of 4 hours and new
hires will have to take it during their first 3 months.
y
Add by default RCA and Problem Solving in all job
descriptions. Standardize that practice by modifying the L. Campos
50 23-Sep-16 DanaCAR-00095 (NC3) 30-Sep-16
instruction WIHR00001 "Job Descriptions Non-Union R. Andrade
Personnel". y
Deployment of changes to CA-FC-0085 and WIHR00001 to
L. Campos
51 23-Sep-16 DanaCAR-00095 (NC3) Organizational Development and Personnel Development 14-Oct-16
R. Andrade
personnel. y

Add "Annex A" from CQI-21 as a reference annex to the


procedures CA-PR-0008 "General Corrective and
Preventive Action (Quality)", CA-PR-0017 "Corrective
52 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 30-Sep-16
Action with Customers" and CA-PR-0011 "Incoming
Inspection and Testing" as an orientation of what is
expected to observe in a corrective action.
y

Deployment of change to CA-PR-0008 "General Corrective


and Preventive Action (Quality)", CA-PR-0017 "Corrective
Action with Customers" and CA-PR-0011 "Incoming
Inspection and Testing" to positions with the responsibility
53 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 07-Oct-16
of approving corrective actions (internal auditors, quality
customer service, SQA, Quality Engineering personnel,
department coordinators, managers, and personnel in
charge of services that affect quality).
y
Add to the objectives of all positions "timely closure of
54 23-Sep-16 DanaCAR-00095 (NC3) Managers 01-Mar-17
nonconformities". y

Add to the objectives of all positions with responsibility to


approve corrective actions (internal auditors, quality
customer service, SQA, Quality Engineering personnel,
55 23-Sep-16 DanaCAR-00095 (NC3) Managers 01-Mar-17
department coordinators, managers, and personnel in
charge of services that affect quality) "No recurrence of
corrective actions that had [this person]'s approval".
y
56 23-Sep-16 DanaCAR-00095 (NC3) Deployment to personnel of the new objectives. Managers 24-Jan-17 y
Request a change on the "Dana Supplier Quality and
Development Manual" to review the scope of the
57 23-Sep-16 DanaCAR-00095 (NC3) A. Ochoa 30-Sep-16
requirement III.6 to include suppliers of services that
might affect quality. (A. Ochoa, 2016-09-30) y
M. Bravo
The actions will be validated by each area manager and
58 23-Sep-16 DanaCAR-00095 (NC3) A. Ochoa 14-Oct-16
through internal audit.
Int. Aud. y
59 23-Sep-16 DanaCAR-00096 (NC4) Review and correction of CA-WI-0240. R. Silva 08-Sep-16 G
Review packaging instructions form to include the
60 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16
minimun characteristics to be specified. G

Put a controlled copies binder in the railroad spur


61 23-Sep-16 DanaCAR-00096 (NC4) shipping area to make packaging instructions and the R. Silva 08-Sep-16
label color code available to personnel in the area.
G
Deployment/training to personnel railroad spur shipping
62 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16
area. G
Update of DHL's site coordinator checklist to include the R. Gmez
63 23-Sep-16 DanaCAR-00096 (NC4) 08-Sep-16
minimum packaging requirements. R. Silva G
Locate the binder in a visible, easy access area for quick
64 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16
reference. G

The other shipment area (driveshafts) has its own set of


65 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 07-Oct-16
packaging instructions that will be reviewed and updated.
Y
Add to the Dana's LVD Division Lessons Learned database
66 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 07-Oct-16
a description of the issue and how it was solved.
Y
The actions will be validated by each area manager and M. Bravo
67 23-Sep-16 DanaCAR-00096 (NC4) 14-Oct-16
through internal audit. Int. Aud. y
All production lines were swept and 32 equipments A. Mandujano
68 Major 23-Sep-16 DanaCAR-00097 (NC5) 28-Aug-16
without MSA were found. M. Pia G
Sweep Review to the documentation to identify lacked M. Pia
69 Major 23-Sep-16 DanaCAR-00097 (NC5) 23-Sep-16 Actualizar CPRO
masters for non-replicable tests. M. Neri b
Establishment of a non-replicable equipments calibration M. Pia
70 Major 23-Sep-16 DanaCAR-00097 (NC5) 23-Sep-16 Actualizar CPRO
plan with traceable masters. A. Mandujano B
A. Mandujano
71 Major 23-Sep-16 DanaCAR-00097 (NC5) Perform MSA studies to equipments found without them. 12-Oct-16 Falta ultrasonidos
M. Pia Y

Updating or work instruction WIQUA00008 "Dimensional


and Gages Laboratories Service Suppliers Instruction" to
M. Pia
72 Major 23-Sep-16 DanaCAR-00097 (NC5) include the following controls: 12-Oct-16
A. Mandujano
ISO/IEC 17025 vigent accreditation.
Scope consistent with the supplied services.
Y

Inclusion in the procedure CA-PR-0042 "MSA" of a flow


chart to specify the applicable kind of study according to M. Pia
73 Major 23-Sep-16 DanaCAR-00097 (NC5) 12-Oct-16
the measurement equipment (both replicable and non- A. Mandujano
replicable) in order to prevent doing a wrong study.
Y
Addition of a section within the FCQUA00007
"Measurement Equipment Assignment" form as a M. Pia
74 Major 23-Sep-16 DanaCAR-00097 (NC5) 30-Sep-16
checklist to ensure that the equipment is released having A. Mandujano
its MSA, calibration and supplier certificate. Y
Deployment of the modifications to form FCQUA00007
M. Pia
75 Major 23-Sep-16 DanaCAR-00097 (NC5) "Measurement Equipment Assignment" to Quality and 05-Oct-16
A. Mandujano
Manufacturing Engineers. Y
Addition of a text within section 7 of the "APQP"
procedure (CA-PR-0003), to include the gages lab
M. Pia Enviar correo a Armando Aguilar para
76 Major 23-Sep-16 DanaCAR-00097 (NC5) personnel during the analysis for new measurement 30-Sep-16
A. Mandujano modificar APQP
equipments,
modifications and reassignments.
Y

Deployment of the modification to "APQP" procedure (CA- A. Mandujano


77 Major 23-Sep-16 DanaCAR-00097 (NC5) 05-Oct-16
PR-0003) to the Quality and Manufacturing Engineers. M. Pia
Y

Modification of item 5.6 of the CA-PR-0022 "Adjustment


and Verification of Inspection, Measurement and Test
Equipment" to add that a measurement equipment shall
have its MSA, calibration, and supplier certificate before A. Mandujano
78 Major 23-Sep-16 DanaCAR-00097 (NC5) 30-Sep-16
being released. Furthermore, the release shall be notified M. Pia
by the acknowledgement signinature in the FCQUA00007
"Measurement Equipment Assignment" form by the
Quality and Manufacturing Engineers.
Y
Deployment of the modification to procedure CA-PR-0022
"Adjustment and Verification of Inspection, Measurement A. Mandujano
79 Major 23-Sep-16 DanaCAR-00097 (NC5) 05-Oct-16
and Test Equipment" to Manufacturing and Quality M. Pia
Engineers. Y
Configuration of the GageTrak software to make the MSA A. Mandujano
80 Major 23-Sep-16 DanaCAR-00097 (NC5) 12-Oct-16
a mandatory field, in order to set it as a poka-yoke) M. Pia
Y
Add to the Dana's LVD Division Lessons Learned database
81 Major 23-Sep-16 DanaCAR-00097 (NC5) a description of the issue and how it was solved, (M. Pia, M. Pia 07-Oct-16
10/07/2016) Y
The actions will be validated by each area manager and A. Ochoa
82 Major 23-Sep-16 DanaCAR-00097 (NC5) 13-Oct-16
through internal audit. Int. Aud. Y
M. Lpez
Add a training program for analysis and problem solving
83 23-Sep-16 DanaCAR-00098 (NC6) E. Bonilla 12-Sep-16 Falta subir a cpro
to the production area.
R. Andrade b
Reinforce with staff training procedure for compliance R. Andrade
84 23-Sep-16 DanaCAR-00098 (NC6) 06-Sep-16
and involvement in this process. J. Briones G
Develop plan to include in Compliant pro job profiles to
L. Campos
85 23-Sep-16 DanaCAR-00098 (NC6) reinforce compliance and document control permits 30-Sep-16
J. Briones
modification and approval. y
Upload to Compliant pro job descriptions adding those
L. Campos
86 23-Sep-16 DanaCAR-00098 (NC6) responsible for review and validation (Manager and owner 30-Oct-16
Org. Dev.
position). y
J.H. Garca
Difusion all employees the quality system and their
87 23-Sep-16 DanaCAR-00098 (NC6) R. Andrade Oct'16
interrelation process in meetings.
Area Resp. y
Modify procedure to (revisar procedimiento
corporativo de descripciones) validate once per year R. Andrade
88 23-Sep-16 DanaCAR-00098 (NC6)
the job profile for all the performance positioins of L. Campos
cardanes plant. y

Include on the performance evaluation the objectives


J. Briones Revisar contra matriz procedimientos
applicable to 2017: quality management system by
Area Heads aplicables para entregarlos por gerente y
89 23-Sep-16 DanaCAR-00098 (NC6) position (Revision of documents, response time CARs and 01-Mar-17
Managers difundirlos para anexarlos a los objetivos
PARs, approval time, reading documents, updating of
R. Andrade 2017
indicators without undue delay)
y

Update the current job profiles against real one to R. Andrade


90 23-Sep-16 DanaCAR-00098 (NC6) 14-Oct-16
identify the Gap by area, driving a performance indicator. L. Campos
y
Update DNT matrix where all related areas are included
R. Andrade
91 23-Sep-16 DanaCAR-00098 (NC6) in the quality management system in order to identify all 30-Oct-16
J. Briones
the needs. y
Include in the next strategic planning, the DNT Matrix, to
R. Andrade
92 23-Sep-16 DanaCAR-00098 (NC6) validate the training necessities schedule, including all Nov'16
J. Briones
employees. y
Add to the Dana's LVD Division Lessons Learned database
93 23-Sep-16 DanaCAR-00098 (NC6) a description of the issue and how it was solved, (J. J. Briones 07-Oct-16
Briones, 10/07/2016) y
The actions will be validated by each area manager and J. Briones
94 23-Sep-16 DanaCAR-00098 (NC6)
through internal audit. Int. Aud. y
Program Name: NCs de auditora TV 2016-08
Program Manager: Alfonso Ochoa

Open Issues Status Report (OISR)


R/Y/B/G Status
Last Revision Date: October 10, 2016
Initial Revision Date: September 7, 2016 90
80
Revised By: J.H. Garca 44% 70
60
# Of Items 194 Percent 50
40
Completion of Task is Lagging Behind and It is Affecting the Overall Timing of the Program, Another Discipline or Program Goals # Red 64 33% 30
20
Completion of the Task is Behind but it is not Affecting the Overall Success of the Program and There is a Plan to get the Task Compl # Yellow 84 43% 10
0
Task is completed but is pending of approvals # Blue 14 7% # Red # Yellow # Blue # Green
Task has Been Completed # Green 32 16%

Actual Status
Item # Priority Date Initiated Reference Description of Action(s) Needed/ Taken Champion Due Date for Closure Comments
Closure Date R/Y/B/G

Seguimie
01 Todas Capturar NCs en CompliantPro J.H. Garca 19-Aug-16 18-Aug-16 DanaCAR-00093 a -00098
nto G
Seguimie
02 DanaCAR-00093 (NC1) Subir avance a CompliantPro M. Lpez 05-Sep-16 07-Sep-16
nto G
Seguimie
03 DanaCAR-00093 (NC1) Subir evidencias y enviar a aprobacin M. Lpez 07-Oct-16
nto r
Seguimie
04 DanaCAR-00094 (NC2) Subir avance a CompliantPro A. Ochoa 05-Sep-16 06-Sep-16
nto G
Seguimie
05 DanaCAR-00094 (NC2) Subir evidencias y enviar a aprobacin A. Ochoa 07-Oct-16
nto r
Seguimie
06 DanaCAR-00095 (NC3) Subir avance a CompliantPro M. Bravo 05-Sep-16 06-Sep-16
nto G
Seguimie
07 DanaCAR-00095 (NC3) Subir evidencias y enviar a aprobacin M. Bravo 07-Oct-16
nto r
Seguimie
08 DanaCAR-00096 (NC4) Subir avance a CompliantPro M. Bravo 05-Sep-16 05-Sep-16
nto G
Seguimie
09 DanaCAR-00096 (NC4) Subir evidencias y enviar a aprobacin M. Bravo 07-Oct-16
nto r
Seguimie
10 DanaCAR-00097 (NC5) Subir avance a CompliantPro A. Ochoa 05-Sep-16 05-Sep-16
nto G
Seguimie
11 DanaCAR-00097 (NC5) Subir evidencias y enviar a aprobacin A. Ochoa 07-Oct-16
nto r
Seguimie
12 DanaCAR-00098 (NC6) Subir avance a CompliantPro J. Briones 05-Sep-16 06-Sep-16
nto G
Seguimie
13 DanaCAR-00098 (NC6) Subir evidencias y enviar a aprobacin J. Briones 07-Oct-16
nto r
14 23-Sep-16 DanaCAR-00093 (NC1) The PFMEA # 3 was corrected C. Hernndez 18-Aug-16 18-Aug-16 G Revisada en nuevo plan
C. Hernndez,
Validate update FMEA, control Plan, process Sheets VS
15 23-Sep-16 DanaCAR-00093 (NC1) L. Tarrios, 20-Sep-16 Revisada en nuevo plan
customer complaints list January 2016 to current date.
J. Ugalde b
Reinforcement training on Core Tools to the
16 23-Sep-16 DanaCAR-00093 (NC1) R. Andrade 30-Sep-16 Revisada en nuevo plan
multidisciplinary team. r
* Update Check List 8D format FCQUA00022 / 1 to include
review of PFMEA in D4, and add to the list of approvers to
17 23-Sep-16 DanaCAR-00093 (NC1) L. Tarrios 30-Sep-16 Revisada en nuevo plan
the coordinators and manager involved in the update
PFMEA, before sending the 8D to customer approval.
r

* Include in procedure (CA-PR-0063/8 FMEA process, CA-


PR-0058/4 Control Plan, CA-PR-0017/6 Corrective Action
R. Cuevas
with customers) develop minute sheet FCQUA00018 / 1 to
18 23-Sep-16 DanaCAR-00093 (NC1) M. Neri 30-Sep-16 Revisada en nuevo plan
close 8D including evidence of close activities, and
N. Fuentes
complete all check list items 8D FCQUA00022 / 1
(Continuous, Manufacturing Engineer)
r

* Deployment all employess the changes made in the


check list FCQUA00022 / 1 and procedure (CA-PR-0063/8
FMEA process, CA-PR-0058/4 Control plan, CA-PR-0017/6
19 23-Sep-16 DanaCAR-00093 (NC1) M. Neri 07-Oct-16 Revisada en nuevo plan
Corrective Action with customers) In order to
communicate that PFMEA shall be use into root cause
analysis
r

* Develop implementation plan for integrate Atlas system R. Cuevas


20 23-Sep-16 DanaCAR-00093 (NC1) to replace CAPP system obsolete (Software CAPP and M. Neri 30-Sep-16 Revisada en nuevo plan
excel sheet) for all Information Management process. C. Saldaa
r
* Establish following meetings to Atlas System
implementation, to verify compliance with the R. Cuevas
21 23-Sep-16 DanaCAR-00093 (NC1) implementation plan every two weeks, this meeting M. Neri 30-Sep-16 Revisada en nuevo plan
must be attended for Manufacturing Coordinator, C. Saldaa
manufacturing engineer and quality engineer.
r
* Upload in CPRO system the last level of PFMEA and Manufacturing
control plan, during ATLAS system implementation, to Engineers
22 23-Sep-16 DanaCAR-00093 (NC1) 14-Oct-16 Revisada en nuevo plan
reinforce the control document, and have last level Quality
upgrade system. Engineers y

* Include in corrective action procedure, control plan and


FMEA (CA-PR-0063/8 FMEA process, CA-PR-0058/4 control
plan, CA-PR-0017/6 Corrective Action with customers)
R. Cuevas
that Manager of production is present in launch meeting
23 23-Sep-16 DanaCAR-00093 (NC1) M. Neri 30-Sep-16 Revisada en nuevo plan
to root cause analysis, and make the open meeting,
C. Saldaa
assigning responsibilities and define the scope of the
session. To give relevance and create the culture of
attendance review boards.
r
* Deployment changes made in the corrective action
procedure, control plan and FMEA (CA-PR-0063/8 FMEA R. Cuevas
24 23-Sep-16 DanaCAR-00093 (NC1) process, CA-PR-0058/4 control plan, CA-PR-0017/6 M. Neri 07-Oct-16 Revisada en nuevo plan
corrective action customers) to all employees of the C. Saldaa
plant.
r
To share lessons learned with others plant of group, using
25 23-Sep-16 DanaCAR-00093 (NC1) C. Hernndez 10-Oct-16 Revisada en nuevo plan
the Dana portal for lessons learned data base. y
M. Lpez
The actions will be validated by each area manager and
26 23-Sep-16 DanaCAR-00093 (NC1) E. Bonilla 14-Oct-16 Revisada en nuevo plan
through internal audit.
Int. Aud. y
M. Neri
R. Ramirez
Implementation of a review of Cardanes' twelve L. Tarrios
27 23-Sep-16 DanaCAR-00094 (NC2) customers' CSR to identify other possible omissions in R. Rangel 03-Oct-16 Revisada en nuevo plan
order to produce an action plan to implement them. N. Fuentes
R. Olvera
J.H. Garca
r
Change of procedure CA-PR-0067 "Statistical
28 23-Sep-16 DanaCAR-00094 (NC2) Techniques" to include the tool selection matrix shown in J.H. Garca 20-Sep-16 Revisada en nuevo plan
VDA 4 (1. Methods Overview). G

Deployment of change to CA-PR-0067 "Statistical


29 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 27-Sep-16 Revisada en nuevo plan
Techniques" to Quality and Manufacturing Engineers.
b

Modify WIQUA00002 "Identification and Deployment of


CSR" to include scheduled annual self-assessments to the
full text of CSR, to be performed in parallel by
multidisciplinary teams (i.e., different team members),
30 23-Sep-16 DanaCAR-00094 (NC2) additional to the gap analysis that are currently being J.H. Garca 07-Oct-16 Revisada en nuevo plan
performed when a new version comes out. Additionally,
to include that the monitoring of the compliance of the
aforementioned activity will be performed by the
Management Representative.
r
31 23-Sep-16 DanaCAR-00094 (NC2) Scheduling of the annual CSR self assessments. J.H. Garca 07-Oct-16 r Cancelada en nuevo plan

Enrichment of the "Requirements vs CSR Relation Matrix"


(FCQUA00004) to detail which speciific areas/activities in
32 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 07-Oct-16 Revisada en nuevo plan
each process take part on the compliance to the CSR in
order to identify affected functions easier.
r
Inclusion by default of the following objectives for each
position, applicable for 2017: Timely response of
33 23-Sep-16 DanaCAR-00094 (NC2) corrective and preventive actions, Annual review of the Managers 01-Mar-17 Cancelada en nuevo plan
documentation in their charge, Timely approvals, Timely
update of indicators.
y
Confirm that all procedures and work instructions in
CompliantPro are included in the "Requirements vs CSR
34 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 07-Oct-16 Revisada en nuevo plan
Relation Matrix" (FCQUA00004) and update it as
appropriate. B

Standardize through a modification of WIQUA00004


"Document Elaboration, Approval and Review in
35 23-Sep-16 DanaCAR-00094 (NC2) CompliantPro" that each document in CompliantPro must J.H. Garca 07-Oct-16 Revisada en nuevo plan
include in its Purpose section which ISO/TS 16949 and/or
CSR and/or legal requirements it is aimed to fulfill.
r
Modification of WIQUA00002 "Identification and
Deployment of CSR" to include that when a new or
36 23-Sep-16 DanaCAR-00094 (NC2) modified CSR is detected, the owners of the J.H. Garca 07-Oct-16 Revisada en nuevo plan
corresponding documents in the CSR matrix shall confirm
that their documents are in compliance.
r
Deployment of the changes to FCQUA00004
37 23-Sep-16 DanaCAR-00094 (NC2) "Requirements vs CSR Relation Matrix" to process and J.H. Garca 12-Oct-16 Revisada en nuevo plan
document owners and internal auditors. y
Deployment of the changes to WIQUA00004 "Document
38 23-Sep-16 DanaCAR-00094 (NC2) Elaboration, Approval and Review in CompliantPro" to J.H. Garca 12-Oct-16 Revisada en nuevo plan
document owners. y
Deployment of the changes to WIQUA00002
39 23-Sep-16 DanaCAR-00094 (NC2) "Identification and Deployment of CSR" to managers and J.H. Garca 12-Oct-16 Revisada en nuevo plan
personnel in contact with customers. y

Modify WIQUA00002 "Identification and Deployment of


CSR" to include scheduled annual self-assessments to the
full text of CSR, to be performed in parallel by
40 23-Sep-16 DanaCAR-00094 (NC2) J.H. Garca 07-Oct-16 Revisada en nuevo plan
multidisciplinary teams (i.e., different team members),
with the participation of representatives of the supporting
functions in Dana Mexico as needed.
r
The actions will be validated by each area manager and A. Ochoa
41 23-Sep-16 DanaCAR-00094 (NC2) 14-Oct-16 Revisada en nuevo plan
through internal audit. Int. Aud. y
Request to DHL to perform an 8D Report for the
production line shutdown on July 14th, 2016 in order to F. Meja
42 23-Sep-16 DanaCAR-00095 (NC3) 22-Sep-16 Revisada en nuevo plan
identify if additional actions are required to prevent R. Gmez
recurrence. G
Modify procedure CA-PR-0009 "Control of Contractors and
Service Suppliers" to include the management of
43 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 30-Sep-16 Revisada en nuevo plan
corrective actions from outsourced processes by
requesting an 8D. r
Deployment of the change to CA-PR-0009 "Control of
Contractors and Service Suppliers" to representatives of
44 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 07-Oct-16 Revisada en nuevo plan
the organizations that perform services that might affect
quality. r
Elaborate a document that shows the default supplier J.H. Garca
45 23-Sep-16 DanaCAR-00095 (NC3) selection criteria to apply by commodity, as a guidance to R. Olvera 30-Sep-16 Revisada en nuevo plan
Purchasing. A. Ochoa r

Issue a request to Purchasing to abide to the document


46 23-Sep-16 DanaCAR-00095 (NC3) mentioned earlier, except in exceptional cases that must A. Ochoa 30-Sep-16 Revisada en nuevo plan
be approved by "letter of sole supplier".
r
Deployment of the default supplier selection criteria to
J.H. Garca
47 23-Sep-16 DanaCAR-00095 (NC3) managers, department coordinators, and Purchasing 30-Sep-16 Revisada en nuevo plan
R. Olvera
personnel. r
Identify the responsibles of subcontracted processes and
48 23-Sep-16 DanaCAR-00095 (NC3) schedule a Problem Solving and/or RCA training for those R. Andrade 05-Oct-16 Revisada en nuevo plan
who don't have it. r

Add on CA-FC-0085 "Induction Constance" checklist form


the training "Management By Fact" (a problem solving
methodology) as a topic additional to the QMS R. Andrade
49 23-Sep-16 DanaCAR-00095 (NC3) introductory J. Mendoza 30-Sep-16 Revisada en nuevo plan
training as a part of non-union employees induction. This S. Olan
training has a minimimum duration of 4 hours and new
hires will have to take it during their first 3 months.
r
Add by default RCA and Problem Solving in all job
descriptions. Standardize that practice by modifying the L. Campos
50 23-Sep-16 DanaCAR-00095 (NC3) 30-Sep-16 Revisada en nuevo plan
instruction WIHR00001 "Job Descriptions Non-Union R. Andrade
Personnel". r
Deployment of changes to CA-FC-0085 and WIHR00001 to
L. Campos
51 23-Sep-16 DanaCAR-00095 (NC3) Organizational Development and Personnel Development 14-Oct-16 Revisada en nuevo plan
R. Andrade
personnel. y

Add "Annex A" from CQI-21 as a reference annex to the


procedures CA-PR-0008 "General Corrective and
Preventive Action (Quality)", CA-PR-0017 "Corrective
52 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 30-Sep-16 Revisada en nuevo plan
Action with Customers" and CA-PR-0011 "Incoming
Inspection and Testing" as an orientation of what is
expected to observe in a corrective action.
r

Deployment of change to CA-PR-0008 "General Corrective


and Preventive Action (Quality)", CA-PR-0017 "Corrective
Action with Customers" and CA-PR-0011 "Incoming
Inspection and Testing" to positions with the responsibility
53 23-Sep-16 DanaCAR-00095 (NC3) J.H. Garca 07-Oct-16 Revisada en nuevo plan
of approving corrective actions (internal auditors, quality
customer service, SQA, Quality Engineering personnel,
department coordinators, managers, and personnel in
charge of services that affect quality).
r
Add to the objectives of all positions "timely closure of
54 23-Sep-16 DanaCAR-00095 (NC3) Managers 01-Mar-17 Cancelada en nuevo plan
nonconformities". y

Add to the objectives of all positions with responsibility to


approve corrective actions (internal auditors, quality
customer service, SQA, Quality Engineering personnel,
55 23-Sep-16 DanaCAR-00095 (NC3) Managers 01-Mar-17 Cancelada en nuevo plan
department coordinators, managers, and personnel in
charge of services that affect quality) "No recurrence of
corrective actions that had [this person]'s approval".
y
56 23-Sep-16 DanaCAR-00095 (NC3) Deployment to personnel of the new objectives. Managers 24-Jan-17 y Cancelada en nuevo plan
Request a change on the "Dana Supplier Quality and
Development Manual" to review the scope of the
57 23-Sep-16 DanaCAR-00095 (NC3) A. Ochoa 30-Sep-16 Revisada en nuevo plan
requirement III.6 to include suppliers of services that
might affect quality. (A. Ochoa, 2016-09-30) r
M. Bravo
The actions will be validated by each area manager and
58 23-Sep-16 DanaCAR-00095 (NC3) A. Ochoa 14-Oct-16 Revisada en nuevo plan
through internal audit.
Int. Aud. y
59 23-Sep-16 DanaCAR-00096 (NC4) Review and correction of CA-WI-0240. R. Silva 08-Sep-16 G Revisada en nuevo plan
Review packaging instructions form to include the
60 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16 Revisada en nuevo plan
minimun characteristics to be specified. G

Put a controlled copies binder in the railroad spur


61 23-Sep-16 DanaCAR-00096 (NC4) shipping area to make packaging instructions and the R. Silva 08-Sep-16 Revisada en nuevo plan
label color code available to personnel in the area.
G
Deployment/training to personnel railroad spur shipping
62 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16 Revisada en nuevo plan
area. G
Update of DHL's site coordinator checklist to include the R. Gmez
63 23-Sep-16 DanaCAR-00096 (NC4) 08-Sep-16 Revisada en nuevo plan
minimum packaging requirements. R. Silva G
Locate the binder in a visible, easy access area for quick
64 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16 Revisada en nuevo plan
reference. G

The other shipment area (driveshafts) has its own set of


65 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 07-Oct-16
packaging instructions that will be reviewed and updated.
r
Add to the Dana's LVD Division Lessons Learned database
66 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 07-Oct-16 Revisada en nuevo plan
a description of the issue and how it was solved.
r
The actions will be validated by each area manager and M. Bravo
67 23-Sep-16 DanaCAR-00096 (NC4) 14-Oct-16 Revisada en nuevo plan
through internal audit. Int. Aud. y
All production lines were swept and 32 equipments A. Mandujano
68 Major 23-Sep-16 DanaCAR-00097 (NC5) 28-Aug-16 Revisada en nuevo plan
without MSA were found. M. Pia G
Sweep Review to the documentation to identify lacked M. Pia
69 Major 23-Sep-16 DanaCAR-00097 (NC5) 23-Sep-16 Cancelada en nuevo plan
masters for non-replicable tests. M. Neri b
Establishment of a non-replicable equipments calibration M. Pia
70 Major 23-Sep-16 DanaCAR-00097 (NC5) 23-Sep-16 Revisada en nuevo plan
plan with traceable masters. A. Mandujano B
A. Mandujano
71 Major 23-Sep-16 DanaCAR-00097 (NC5) Perform MSA studies to equipments found without them. 12-Oct-16 Revisada en nuevo plan
M. Pia Y

Updating or work instruction WIQUA00008 "Dimensional


and Gages Laboratories Service Suppliers Instruction" to
M. Pia
72 Major 23-Sep-16 DanaCAR-00097 (NC5) include the following controls: 12-Oct-16 Revisada en nuevo plan
A. Mandujano
ISO/IEC 17025 vigent accreditation.
Scope consistent with the supplied services.
Y

Inclusion in the procedure CA-PR-0042 "MSA" of a flow


chart to specify the applicable kind of study according to M. Pia
73 Major 23-Sep-16 DanaCAR-00097 (NC5) 12-Oct-16 Revisada en nuevo plan
the measurement equipment (both replicable and non- A. Mandujano
replicable) in order to prevent doing a wrong study.
Y
Addition of a section within the FCQUA00007
"Measurement Equipment Assignment" form as a M. Pia
74 Major 23-Sep-16 DanaCAR-00097 (NC5) 30-Sep-16 Revisada en nuevo plan
checklist to ensure that the equipment is released having A. Mandujano
its MSA, calibration and supplier certificate. r
Deployment of the modifications to form FCQUA00007
M. Pia
75 Major 23-Sep-16 DanaCAR-00097 (NC5) "Measurement Equipment Assignment" to Quality and 05-Oct-16 Revisada en nuevo plan
A. Mandujano
Manufacturing Engineers. r
Addition of a text within section 7 of the "APQP"
procedure (CA-PR-0003), to include the gages lab
M. Pia
76 Major 23-Sep-16 DanaCAR-00097 (NC5) personnel during the analysis for new measurement 30-Sep-16 Revisada en nuevo plan
A. Mandujano
equipments,
modifications and reassignments.
r

Deployment of the modification to "APQP" procedure (CA- A. Mandujano


77 Major 23-Sep-16 DanaCAR-00097 (NC5) 05-Oct-16 Revisada en nuevo plan
PR-0003) to the Quality and Manufacturing Engineers. M. Pia
r

Modification of item 5.6 of the CA-PR-0022 "Adjustment


and Verification of Inspection, Measurement and Test
Equipment" to add that a measurement equipment shall
have its MSA, calibration, and supplier certificate before A. Mandujano
78 Major 23-Sep-16 DanaCAR-00097 (NC5) 30-Sep-16 Revisada en nuevo plan
being released. Furthermore, the release shall be notified M. Pia
by the acknowledgement signinature in the FCQUA00007
"Measurement Equipment Assignment" form by the
Quality and Manufacturing Engineers.
r
Deployment of the modification to procedure CA-PR-0022
"Adjustment and Verification of Inspection, Measurement A. Mandujano
79 Major 23-Sep-16 DanaCAR-00097 (NC5) 05-Oct-16 Revisada en nuevo plan
and Test Equipment" to Manufacturing and Quality M. Pia
Engineers. r
Configuration of the GageTrak software to make the MSA A. Mandujano
80 Major 23-Sep-16 DanaCAR-00097 (NC5) 12-Oct-16 Revisada en nuevo plan
a mandatory field, in order to set it as a poka-yoke) M. Pia
Y
Add to the Dana's LVD Division Lessons Learned database
81 Major 23-Sep-16 DanaCAR-00097 (NC5) a description of the issue and how it was solved, (M. Pia, M. Pia 07-Oct-16 Revisada en nuevo plan
10/07/2016) r
The actions will be validated by each area manager and A. Ochoa
82 Major 23-Sep-16 DanaCAR-00097 (NC5) 13-Oct-16 Revisada en nuevo plan
through internal audit. Int. Aud. Y
M. Lpez
Add a training program for analysis and problem solving
83 23-Sep-16 DanaCAR-00098 (NC6) E. Bonilla 12-Sep-16 Revisada en nuevo plan
to the production area.
R. Andrade b
Reinforce with staff training procedure for compliance R. Andrade
84 23-Sep-16 DanaCAR-00098 (NC6) 06-Sep-16 Cancelada en nuevo plan
and involvement in this process. J. Briones G
Develop plan to include in Compliant pro job profiles to
L. Campos
85 23-Sep-16 DanaCAR-00098 (NC6) reinforce compliance and document control permits 30-Sep-16 Revisada en nuevo plan
J. Briones
modification and approval. r
Upload to Compliant pro job descriptions adding those
L. Campos
86 23-Sep-16 DanaCAR-00098 (NC6) responsible for review and validation (Manager and owner 30-Oct-16 Revisada en nuevo plan
Org. Dev.
position). y
J.H. Garca
Difusion all employees the quality system and their
87 23-Sep-16 DanaCAR-00098 (NC6) R. Andrade Oct'16 Cancelada en nuevo plan
interrelation process in meetings.
Area Resp. y
Modify procedure to (revisar procedimiento
corporativo de descripciones) validate once per year R. Andrade
88 23-Sep-16 DanaCAR-00098 (NC6) Revisada en nuevo plan
the job profile for all the performance positioins of L. Campos
cardanes plant. y

Include on the performance evaluation the objectives


J. Briones
applicable to 2017: quality management system by
Area Heads
89 23-Sep-16 DanaCAR-00098 (NC6) position (Revision of documents, response time CARs and 01-Mar-17 Cancelada en nuevo plan
Managers
PARs, approval time, reading documents, updating of
R. Andrade
indicators without undue delay)
y

Update the current job profiles against real one to R. Andrade


90 23-Sep-16 DanaCAR-00098 (NC6) 14-Oct-16 Cancelada en nuevo plan
identify the Gap by area, driving a performance indicator. L. Campos
y
Update DNT matrix where all related areas are included
R. Andrade
91 23-Sep-16 DanaCAR-00098 (NC6) in the quality management system in order to identify all 30-Oct-16 Revisada en nuevo plan
J. Briones
the needs. y
Include in the next strategic planning, the DNT Matrix, to
R. Andrade
92 23-Sep-16 DanaCAR-00098 (NC6) validate the training necessities schedule, including all Nov'16 Cancelada en nuevo plan
J. Briones
employees. y
Add to the Dana's LVD Division Lessons Learned database
93 23-Sep-16 DanaCAR-00098 (NC6) a description of the issue and how it was solved, (J. J. Briones 07-Oct-16 Revisada en nuevo plan
Briones, 10/07/2016) r
The actions will be validated by each area manager and J. Briones
94 23-Sep-16 DanaCAR-00098 (NC6) Revisada en nuevo plan
through internal audit. Int. Aud. y
Program Name: NCs de auditora TV 2016-08
Program Manager: Alfonso Ochoa

Open Issues Status Report (OISR)


R/Y/B/G Status

Last Revision Date: October 11, 2016


80
Initial Revision Date: September 7, 2016 70

Revised By: J.H. Garca 31% 60

50

# Of Items 114 Percent 40

30
Completion of Task is Lagging Behind and It is Affecting the Overall Timing of the Program, Another Discipline or Program Goals # Red 76 67% 20

Completion of the Task is Behind but it is not Affecting the Overall Success of the Program and There is a Plan to get the Task Compl # Yellow 0 0% 10

0
Task is completed but is pending of approvals # Blue 11 10% # Red # Yellow # Blue # Green
Task has Been Completed # Green 27 24%

Actual Status
Item # Priority Date Initiated Reference Description of Action(s) Needed/ Taken Champion Due Date for Closure Comments
Closure Date R/Y/B/G

Seguimie
01 Todas Capturar NCs en CompliantPro J.H. Garca 19-Aug-16 18-Aug-16 DanaCAR-00093 a -00098
nto G
Seguimie
02 DanaCAR-00093 (NC1) Subir avance a CompliantPro M. Lpez 05-Sep-16 07-Sep-16
nto G
Seguimie
03 DanaCAR-00093 (NC1) Subir evidencias y enviar a aprobacin M. Lpez 14-Oct-16 Fecha ajustada por cambios al plan
nto r
Seguimie
04 DanaCAR-00094 (NC2) Subir avance a CompliantPro A. Ochoa 05-Sep-16 06-Sep-16
nto G
Seguimie
05 DanaCAR-00094 (NC2) Subir evidencias y enviar a aprobacin A. Ochoa 14-Oct-16 Fecha ajustada por cambios al plan
nto r
Seguimie
06 DanaCAR-00095 (NC3) Subir avance a CompliantPro M. Bravo 05-Sep-16 06-Sep-16
nto G
Seguimie
07 DanaCAR-00095 (NC3) Subir evidencias y enviar a aprobacin M. Bravo 14-Oct-16 Fecha ajustada por cambios al plan
nto r
Seguimie
08 DanaCAR-00096 (NC4) Subir avance a CompliantPro M. Bravo 05-Sep-16 05-Sep-16
nto G
Seguimie
09 DanaCAR-00096 (NC4) Subir evidencias y enviar a aprobacin M. Bravo 14-Oct-16 Fecha ajustada por cambios al plan
nto r
Seguimie
10 DanaCAR-00097 (NC5) Subir avance a CompliantPro A. Ochoa 05-Sep-16 05-Sep-16
nto G
Seguimie
11 DanaCAR-00097 (NC5) Subir evidencias y enviar a aprobacin A. Ochoa 14-Oct-16 Fecha ajustada por cambios al plan
nto r
Seguimie
12 DanaCAR-00098 (NC6) Subir avance a CompliantPro J. Briones 05-Sep-16 06-Sep-16
nto G
Seguimie
13 DanaCAR-00098 (NC6) Subir evidencias y enviar a aprobacin J. Briones 14-Oct-16 Fecha ajustada por cambios al plan
nto r

The other shipment area (driveshafts) has its own set of


14 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 07-Oct-16
packaging instructions that will be reviewed and updated.
r
R. Cuevas
Validate update FMEA, control Plan, process Sheets VS
15 27-Sep-16 DanaCAR-00093 (NC1) M. Neri 12-Oct-16
ISCAR list January 2016 to current date.
C. Saldaa r
The PFMEA # 3 was corrected on 08/18/2016, Added
Failure mode (Glue over label), update of date last
16 07-Oct-16 DanaCAR-00093 (NC1) revision, of PFMEA and Control plan, controls of detection C. Hernndez 18-Aug-16 18-Aug-16
and NPR califcation, according to costumer complaint CC-
93 of FCA.
G
Validate update FMEA, control Plan, process Sheets VS
actions defined in the 8D issued for claims of customer, C. Hernndez,
17 07-Oct-16 DanaCAR-00093 (NC1) of January to current date, In that period they were L. Tarrios, 20-Sep-16
received 5 of Navistar, 2 FCA, 2 Nissan, 1 Dina and 1 J. Ugalde
Kenworth.
b

Reinforcement training on Core Tools to the


multidisciplinary APQP team (Production Manager /
Manufacturing, Manufacturing Engineer / quality,
Production Coordinator / Manufacturing / Quality,
18 07-Oct-16 DanaCAR-00093 (NC1) Maintenance Supervisor, Costumer Service, Team R. Andrade 30-Sep-16
Leader). make one evaluation by year of core tools, and
based on result, make one program by reinduction the
personal, aligned to the matrix of system skills fulfillment
quality management (see nonconformity 6).
r

Update Check List 8D format FCQUA00022 / 1 to include


review of PFMEA in D4, and add to the list of approvers to
the coordinators and manager involved in the update
PFMEA, before sending the 8D to customer approval. (CA-
PR-0063/8 FMEA process, CA-PR-0058/4 Control Plan, CA-
19 07-Oct-16 DanaCAR-00093 (NC1) PR-0017/6 Corrective Action with customers) With L. Tarrios 30-Sep-16 Subir a la CAR-00093 en CPRO
signature of multidisciplinary team (Production Manager /
Manufacturing, Manufacturing Engineer / quality,
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
in the check list FCQUA00022/2

Include in procedure (CA-PR-0063/8 FMEA process, CA-PR-


0058/4 Control Plan, CA-PR-0017/6 Corrective Action with
customers) "develop minute sheet FCQUA00018 / 1 to
close 8D including evidence of close activities provided
R. Cuevas
by multidisciplinary team (Production Manager /
20 07-Oct-16 DanaCAR-00093 (NC1) M. Neri 14-Oct-16
Manufacturing, Manufacturing Engineer / quality,
N. Fuentes
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team
Leader), and complete all check list items 8D
FCQUA00022 / 1
r
Deployment all multidiciplinary team member (Production
Manager / Manufacturing, Manufacturing Engineer /
quality, Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
21 07-Oct-16 DanaCAR-00093 (NC1) the changes made in the check list FCQUA00022 / 1 and M. Neri 07-Oct-16 10/14/2016
procedure (CA-PR-0063/8 FMEA process, CA-PR-0058/4
Control plan, CA-PR-0017/6 Corrective Action with
customers) In order to communicate that PFMEA shall be
use into root cause analysis

Develop implementation plan for integrate Atlas system


to replace obsolete systems (Software CAPP and excel
sheet) for all Information Management and udated
process. Training in the use of ATLAS system, to R. Cuevas,
22 07-Oct-16 DanaCAR-00093 (NC1) manufacturing engineer and quality engineer to be C. Saldaa, 30-Sep-16
responsible for the administration of this information. The M. Neri
ATLAS system is capable for doing cross-reference of
process documentation, the ERP (EB2) and the design
data base (PLM) to detect posible omission.
b

Establish following meetings to Atlas System


implementation, to verify compliance with the
implementation plan every two weeks, this meeting
must be attended for Manufacturing Coordinator, R. Cuevas,
23 07-Oct-16 DanaCAR-00093 (NC1) manufacturing engineer,quality engineer and production C. Saldaa, 30-Sep-16
cordinator because they are responsible for the M. Neri
administration and use of the process information
according to procedure CA-PR-0063/8 FMEA process, CA-
PR-0058/4 Control Plan, CA-PR-0017/6).
b
Upload in CPRO system the last level of PFMEA
(Manufacturing Engineer) and control plan (Quality
Mfg. Engineer,
24 07-Oct-16 DanaCAR-00093 (NC1) Engineer), during ATLAS system implementation, to 14-Oct-16
Q. Engineer
reinforce the document control, in their last level of
revision.
r

Include in corrective action procedure, control plan and


FMEA (CA-PR-0063/8 FMEA process, CA-PR-0058/4 control
plan, CA-PR-0017/6 Corrective Action with customers) The
"production manager and manufacturing manager" (is R. Cuevas,
25 07-Oct-16 DanaCAR-00093 (NC1) one single role) is present in launch meeting to root cause C. Saldaa, 30-Sep-16 10/14/2016
analysis, and make the open meeting, assigning M. Neri
responsibilities and define the scope of the session. To
give relevance and create the culture of attendance
review boards.
r
Included in procedure control plan and FMEA, APQP, SPC,
flow chart, process sheet, operation and control chart,
R. Cuevas,
work instruction (CA-PR-0063/8 FMEA process, CA-PR-
C. Saldaa,
0058/4 control plan, CA-PR-0003/7 APQP, CA-PR-0023/2
M. Neri,
26 07-Oct-16 DanaCAR-00093 (NC1) process sheet, CA-PR-0057 Operation and control chart, 14-Oct-16
Mfg. Engineer,
CA-PR-0065 work instruction, CA-PR-0069 SPC) who
Q. Engineer,
integrates the multidisciplinary teams and their especific
Program Coord.
rolles, whit the purpose of clarify scope and
responsability.
r

Deployment changes madein procedure control plan and


FMEA, APQP, SPC, flow chart, process sheet, operation
and control chart, work instruction (CA-PR-0063/8 FMEA
R. Cuevas,
process, CA-PR-0058/4 control plan, CA-PR-0003/7 APQP,
C. Saldaa,
CA-PR-0023/2 process sheet, CA-PR-0057 Operation and
M. Neri,
27 07-Oct-16 DanaCAR-00093 (NC1) control chart, CA-PR-0065 work instruction, CA-PR-0069 14-Oct-16
Mfg. Engineer,
SPC) to multidisciplinary team (Production Manager /
Q. Engineer,
Manufacturing, Manufacturing Engineer / quality,
Program Coord.
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
in order to know and apply these procedures.

r
Replicate the approved action plan as appropriate to
28 07-Oct-16 DanaCAR-00093 (NC1) F. McNiece 14-Oct-16
other Dana production sites. r

Verification by the Production and Manufacturing Manager


29 07-Oct-16 DanaCAR-00093 (NC1) M. Lpez 14-Oct-16
once the corrective actions are completed.
r

30 07-Oct-16 DanaCAR-00093 (NC1) Internal audit to the FMEA process. Internal auditor 14-Oct-16
r

M. Neri,
Implementation of a review of Cardanes' twelve R. Ramrez,
customers' CSR to identify other possible omissions in L. Tarrios,
31 07-Oct-16 DanaCAR-00094 (NC2) order to produce an action plan to implement them that R. Rangel, 07-Sep-16
will be documented as an Open Issues Status Report N. Fuentes,
(form FCQUA00006). R. Olvera,
J.H. Garca
r
Review of VDA 4.1 by the QMS Engineer in order to
Se prepar una presentacin de PowerPoint
identify requirements pendig to be included in Cardanes'
para fines de capacitacin y donde se
32 07-Oct-16 DanaCAR-00094 (NC2) QMS, and update the "Requirements vs CSR Relation J.H. Garca 07-Sep-16 11-Oct-16
muestra tambin cmo se aplica en el
Matrix" (FCQUA00004) and other documents as
sistema de calidad de Cardanes.
appropriate.
G
Deployment by training of the contents of VDA 4.1 and
33 07-Oct-16 DanaCAR-00094 (NC2) how it's being implemented in Cardanes' QMS to Quality J.H. Garca 07-Sep-16
Engineers and Manufacturing Engineers. r
Refreshment on the requirements of clause 7.2.1 by the
Quality Manager to Quality Engineers, Manufacturing
A. Ochoa,
34 07-Oct-16 DanaCAR-00094 (NC2) Engineers, Personnel Development Specialist, Projects 07-Sep-16
J.H. Garca
Coordinators, in order to know, understand and apply
them effectively.
r
Change of procedure CA-PR-0067 "Statistical Techniques"
to include the tool selection matrix shown in VDA 4 (1.
35 07-Oct-16 DanaCAR-00094 (NC2) Methods Overview), as it's a synopsis of the analytical J.H. Garca 20-Sep-16
tools described in this manual. (QMS Engineer, 2016-09-
20)
G

Deployment by training of change to CA-PR-0067


"Statistical Techniques" to Quality and Manufacturing
Engineers, as these two positions participate and/or
36 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 27-Sep-16
support the processes COP Development, COP Production,
and SOP Auditing and Monitoring. (QMS Engineer, 2016-
09-27).
B

Modification of WIQUA00002 "Identification and


Deployment of CSR" to include:
Name the positions that are the "touchpoints" with the
customers and might detect new or changed CSR and
where objective evidence can be found of its
implementation.
When a new or modified CSR is detected, a meeting
with the minimum participation of one member of each
process (owner preferred) to review the changes and
perform the gap analysis together, documenting when no
action is required what objective evidence that supports it
37 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
exists. An action plan shall be documented and recorded
by the corresponding Touchpoint responsible.
Even if no gap is determined, the owners of the
corresponding documents in the CSR matrix shall confirm
that their documents are in compliance by updating the
scope of those documents as described in WIQUA00004
"Document Elaboration, Approval and Review in
CompliantPro".
These changes are aimed to get the CSR review beeing
made with input from all processes and to document how
each CSR is being fulfilled. (QMS Engineer, 2016-10-14)

Standardize through a modification of WIQUA00004


"Document Elaboration, Approval and Review in
CompliantPro" that each document in CompliantPro must
38 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
include in its Purpose section which ISO/TS 16949 and/or
CSR and/or legal requirements it is aimed to fulfill. (QMS
Engineer, 2016-10-14)
r

Confirm that all procedures and work instructions in


CompliantPro are included in the "Requirements vs CSR
Relation Matrix" (FCQUA00004) and update it as
39 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
appropriate, as an input for the document review to be
performed as an activity from WIQUA00002 "Identification
and Deployment of CSR". (QMS Engineer, 2016-10-14)
b
Modification of the "Requirements vs CSR Relation Matrix"
(FCQUA00004) to give more detail on which specific
areas/activities in each process take part on the
40 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
compliance to the CSR in order to identify affected
functions easier as an input for training on the job and
document review. (QMS Engineer, 2016-10-14)
r

Modification of the Team Feasibility Review form


(FCPM00007) to mention as a reminder all the different
requirement types referred by the APQP manual:
PRODUCT REQUIREMENTS: Appearance, Application,
Apportionment/allocation/fit, Complexity, Design,
Durability, Engineering drawings and specifications,
Functional, Materials, Packaging, Performance, Physical
properties, Reliability, Special Characteristics, Unit cost,
Weight. PROCESS REQUIREMENTS: Delivery, Engineering,
Equipment, Facilities, Gage/Testing equipment, Handling,
Manufacturing process, Process capability, Process
instructions, Production volumes/capacity, Special
41 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
Characteristics, Storage, Tooling. SYSTEM
REQUIREMENTS: Quality, CSR. OTHER
REQUIREMENTS/CONSTRAINTS: Approval, Costs,
Environmental, Government, Investment costs, New
technology, Planning, Program, Regulatory, Resources,
Safety, Schedules, Service, Significant production run,
Timing. This form requires the signature of the team
members (Production Manager / Manufacturing,
Manufacturing Engineer / quality, Production Coordinator /
Manufacturing / Quality, Maintenance Supervisor,
Costumer Service, Team Leader) and is a part of the APQP
records. (QMS Engineer, 2016-10-14)

Deployment by training of the changes to FCQUA00004


"Requirements vs CSR Relation Matrix" to process and
42 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
document owners and internal auditors in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
r

Deployment by training of the changes to WIQUA00004


"Document Elaboration, Approval and Review in
43 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
CompliantPro" to document owners in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
r

Deployment by training of the changes to WIQUA00002


"Identification and Deployment of CSR" to managers and
44 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
personnel in contact with customers in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
r
Deployment by training of the changes to FCPM00007
"Team Feasibility Review" to Program Coordinators in
45 10-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
order that they know and apply its changes. (QMS
Engineer, 2016-10-14) r
Replicate the approved action plan as appropriate to
46 07-Oct-16 DanaCAR-00094 (NC2) F. McNiece 14-Oct-16
other Dana production sites. r
Verification by the Quality Manager once the corrective
47 07-Oct-16 DanaCAR-00094 (NC2) A. Ochoa 14-Oct-16
actions are completed. r

48 07-Oct-16 DanaCAR-00094 (NC2) Internal audit to the CSR process Internal auditor 14-Oct-16
r
Request to DHL to perform an 8D Report for the
production line shutdown on July 14th, 2016 in order to F. Meja
49 07-Oct-16 DanaCAR-00095 (NC3) 07-Sep-16
identify if additional actions are required to prevent R. Gmez
recurrence. G

Refreshment by the Quality Manager to the Materials


Manager, Warehouse Coordinator, DHL Site Coordinator,
Quality Engineers, Customer Service, and SQA on the
50 07-Oct-16 DanaCAR-00095 (NC3) A. Ochoa 07-Sep-16
requirements of clauses 8.5.2 to 8.5.3 and 4.1 to 4.1.1
with the purpose that they know, understand and
effectively apply its requirements.
R

1) Modify procedure CA-PR-0009 "Control of Contractors


and Service Suppliers" to include the management of
corrective actions from outsourced processes by
51 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16
requesting an 8D when nonconforming products or
services are delivered and/or when planned results are
not achieved.
r

2) Deployment of the change to CA-PR-0009 "Control of


Contractors and Service Suppliers" to representatives of
52 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 07-Oct-16
the organizations that perform services that might affect
quality, in order that they know and apply it.
R

3) Elaborate a document that shows the default


purchasing information / supplier selection criteria to
apply by commodity, as a guidance to Purchasing. This J.H. Garca,
53 07-Oct-16 DanaCAR-00095 (NC3) document will establish 8D as a requirement for R. Olvera, 14-Oct-16
outsourced services suppliers, among other A. Ochoa
requirements, specially when the requester do not specify
it.
r

4) Issue a request to Purchasing to abide to the document


mentioned earlier, i.e. take it into account in future
contract reviews and selection of suppliers, except in
54 07-Oct-16 DanaCAR-00095 (NC3) A. Ochoa 14-Oct-16
exceptional cases that must be approved by a "letter of
sole supplier" form (this form is used to justify exceptions
and obtain its corresponding approvals).
r

5) Deployment of the default supplier selection criteria


(action #3) to managers, department coordinators, and J.H. Garca,
55 07-Oct-16 DanaCAR-00095 (NC3) Purchasing personnel, as they take part on the selection, R. Olvera, 14-Oct-16
evaluation and reevaluation of outsourced service A. Ochoa
suppliers, in order that they know and apply them.
r
6) Identify the responsibles of subcontracted processes
56 07-Oct-16 DanaCAR-00095 (NC3) and schedule a Problem Solving and/or RCA training for R. Andrade 14-Oct-16
those who don't have it. r
7) Add on CA-FC-0085 "Induction Constance" checklist
form the training "Management By Fact" (a problem
solving methodology) as a topic additional to the QMS R. Andrade
57 07-Oct-16 DanaCAR-00095 (NC3) introductory training as a part of non-union employees S. Oln 14-Oct-16 Falta aprobacin de Jaqueline Briones
induction. This training has a minimimum duration of 4 J. Mendoza
hours and new hires will have to take it during their first 3
months.
B
8) Add by default RCA and Problem Solving in all job
descriptions. Standardize that practice by modifying the R. Andrade,
58 07-Oct-16 DanaCAR-00095 (NC3) 14-Oct-16
instruction WIHR00001 "Job Descriptions Non-Union L. Campos
Personnel". r

9) Deployment of changes to CA-FC-0085 and WIHR00001


to Managers and Organizational Development and
59 07-Oct-16 DanaCAR-00095 (NC3) J. Briones 14-Oct-16
Personnel Development personnel, in order that they
know and apply the changes.
r

10) Add "Annex A" from CQI-21 as a reference annex to


the procedures CA-PR-0008 "General Corrective and
Preventive Action (Quality)", CA-PR-0017 "Corrective
60 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16
Action with Customers" and CA-PR-0011 "Incoming
Inspection and Testing" as an orientation of what is
expected to observe in a corrective action.
r

14) Deployment of changes to CA-PR-0008 "General


Corrective and Preventive Action (Quality)", CA-PR-0017
"Corrective Action with Customers" and CA-PR-0011
61 07-Oct-16 DanaCAR-00095 (NC3) "Incoming Inspection and Testing" on the "Sharing" A. Ochoa 14-Oct-16
meeting with the attendance of Cardanes' operating and
administrative personnel, in order that they know and
apply them.
r

11) Separate the corrective action process from the "SOP


Auditing and Monitoring" and review its alignment with
clauses 8.5.2 to 8.5.2.4 and applicable CSRs, in order to
62 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16
improve the definition and visibility of the process and
give it a more logical structure. This separation will be
reflected on Cardanes' QMS Manual (M-00001).
r

12) Review of of procedures CA-PR-0008 "General


Corrective and Preventive Action (Quality)", CA-PR-0017
J.H. Garca
"Corrective Action with Customers" and CA-PR-0011
63 07-Oct-16 DanaCAR-00095 (NC3) N. Fuentes 14-Oct-16
"Incoming Inspection and Testing" to improve their
R. Olvera
alignment with clauses 8.5.2 to 8.5.2.4 and applicable
CSRs, and the revised corrective action process.
r

13) Deployment of the changes to the QMS Manual (M-


00001) on the "Sharing" meeting with the attendance of
64 07-Oct-16 DanaCAR-00095 (NC3) Cardanes' operating and administrative personnel, in A. Ochoa 14-Oct-16
order that they understand the corrective action process
interaction with all other processes.
r
Replicate the approved action plan as appropriate to
65 07-Oct-16 DanaCAR-00095 (NC3) F. McNiece 14-Oct-16
other Dana production sites. r
Verification by the Quality and Materials Manager once A. Ochoa
66 07-Oct-16 DanaCAR-00095 (NC3) 14-Oct-16
the corrective actions are completed. M. Bravo r

67 07-Oct-16 DanaCAR-00095 (NC3) Internal audit to the Corrective Actions process Internal auditor 14-Oct-16
r

1) Review and correction of CA-WI-0240. Review


packaging instructions form to include the minimum
characteristics to be specified. (Customer service and
shipping coordinator, 09/07/2016)
The minimum of characteristics are the following,
68 07-Oct-16 DanaCAR-00096 (NC4) according CA-WI-0240/6: R. Silva 07-Sep-16
instructions for the strapping
instructions for the stacking
heat treated wooden pallet
number of strips
number of and labels.
g

2) Put a controlled copies binder in the railroad spur


shipping area to assure the packaging instructions and
the label color code are available to personnel in the
area. (Customer service and shipping coordinator,
69 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 07-Sep-16
09/07/2016).
The purpose to have the labels colors code is to interpret
customer destination , We put a information folder in site.
Labels are generated in the production line.
g

3) Deployment/training to personnel railroad spur


shipping area. (Customer service and shipping
coordinator, 09/08/2016)
Training by Customer service and shipping coordinator
and DHL coordinator of the use and manage of packaging
70 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 07-Sep-16
instructions to (DHL Coordinator, Customer service and
shipping coordinator, shipping coordinator, lift truck
operator, DHL general services, customer services). With
the purpose that they know and apply this documents.
(Customer service and shipping coordinator, 09/07/2016)

4) Update of DHL's site coordinator checklist to include


R. Gmez
71 07-Oct-16 DanaCAR-00096 (NC4) the minimum packaging requirements. (DHl coordinator, 07-Sep-16
R. Silva
Customer service and shipping coordinator, 09/07/2016)
g
5) Locate the binder in a visible, easy access area for
72 07-Oct-16 DanaCAR-00096 (NC4) quick reference. (Customer service and shipping R. Silva 07-Sep-16
coordinator, 09/07/2016) g

1) Review packaging instructions form to include the


minimum characteristics to be specified. (Customer
service and Shipping coordinator, 09/08/2016)
The minimum of characteristics are the following,
according CA-WI-0240/6:
73 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16
instructions for the strapping
instructions for the stacking
heat treated wooden pallet
number of strips
number of and labels.
g
2) Put a controlled copies binder in the railroad spur
shipping area to assure the packaging instructions and
the label color code are available to personnel in the
area. (Customer service and shipping coordinator,
74 07-Oct-16 DanaCAR-00096 (NC4) 09/08/2016). R. Silva 08-Sep-16

The purpose to have the labels colors code is to interpret


customer destination , We put a information folder in site.
Labels are generated in the production line.
g

3) Deployment/training to personnel railroad spur


shipping area. (Customer service and Shipping
coordinator, 09/08/2016)
Training by Customer service and shipping coordinator
75 07-Oct-16 DanaCAR-00096 (NC4) and DHL coordinator of the use and manage of packaging R. Silva 08-Sep-16
instructions to (DHL Coordinator, Customer service and
shipping coordinator, shipping coordinator, lift truck
operator, DHL general services, customer services). With
the purpose that they know and apply this documents.
g

4) Update of DHL's site coordinator checklist to include


R. Gmez
76 07-Oct-16 DanaCAR-00096 (NC4) the minimum packaging requirements. (DHL coordinator, 08-Sep-16
R. Silva
Customer service and shipping coordinator, 09/08/2016)
g
5) Locate the binder in a visible, easy access area for
R. Gmez
77 07-Oct-16 DanaCAR-00096 (NC4) quick reference. (Customer service and shipping 08-Sep-16
R. Silva
coordinator, 09/08/2016) g

6) Modification procedure CA-PR-0033/3 Packaging and


labeling (added the shipping personal must be training
using the packaging work instruction including outsurcing
78 07-Oct-16 DanaCAR-00096 (NC4) personal and the training record must be submited to HR, R. Silva 14-Oct-16
in order to assure the training is done using the most
current version of the work instruction). (Customer
service and shipping coordinator, 10/14/2016)
r

7) create a new work instruction to describe the


activities to assign roles and permissions in compliant
pro, including that when a role or ownership is changed
79 07-Oct-16 DanaCAR-00096 (NC4) J.H. Garca 14-Oct-16
the administrator must notify the new assignee, in order
to assure that he is aware of the new responsability (QMS
engineer, 10/14/2016).
r

8.- Modification procedure CA-PR-0009 Control of


contractor and supplier to include that when an
outsourced process supplier needs to create or modify a
80 07-Oct-16 DanaCAR-00096 (NC4) document releated to its activities for cardanes, in must J.H. Garca 14-Oct-16
be reviewed by the Cardanes person in charge, in order
to prevent an identify possible misaligments of the
quality systems (QMS engineer, 10/14/2016).
r
Replicate the approved action plan as appropriate to
81 07-Oct-16 DanaCAR-00096 (NC4) F. McNiece 14-Oct-16
other Dana production sites. r
Verification by the Materials Manager once the corrective
82 07-Oct-16 DanaCAR-00096 (NC4) M. Bravo 14-Oct-16
actions are completed. r
83 07-Oct-16 DanaCAR-00096 (NC4) Internal audit to the Packaging process Internal auditor 14-Oct-16
r

All production lines were swept and 31 equipments were


M. Neri
found without MSA from 5000. (08/28/2016, Quality
84 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 07-Sep-16
Coordinator Manuel Neri /Quality Engineering Manuel
A. Mandujano
Pia/ Thecnician Metrology Alejandro Mandujano)
g

It was provided a refreshment training by the quality


manager about the requeriments of the clause 7.6.1 to
the next positions: Quality Engineer, Manufacturing
Engineer, Gages Technicians and Metrology Technicians, M. Neri
85 07-Oct-16 DanaCAR-00097 (NC5) with the objective, they know, understand and apply the M. Pia 07-Sep-16
MSA studies effectively. A. Mandujano
08/30/16 Quality Coordinator Manuel Neri /Quality
Engineering Manuel Pia/ Thecnician Metrology Alejandro
Mandujano
b

It was obtained counseling by Engineer Francisco


Hernandez, Metrolab's consultant, according to 4th
M. Neri
edition of MSA.
86 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 07-Sep-16
08/22/16 Quality Coordinator Manuel Neri /Quality
A. Mandujano
Engineering Manuel Pia/ Thecnician Metrology Alejandro
Mandujano
b
Scheduling of an MSA training (16 hrs) to Gages
Technicians and Metrology Technicians to be imparted by
87 07-Oct-16 DanaCAR-00097 (NC5) R. Andrade 07-Sep-16 Evidencia entregada
Metrolab supplier. (Personnel Development Specialist,
07/09/2016) G

1) develop an action plan* to include all the equipments


that currently dont have MSA studies, in the gagetrak
program (MSA following up).
"the studies will be performed according to the chapter IV
manual MSA"
M. Neri
* Activities to be developed:
88 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 09-Sep-16
Verify that all the equipments recorded in the Control Plan
A. Mandujano
have MSA studies.
Verify that all the equipments recorded in the Control Plan
uploaded in the Gagetrak.
Include all the equipment wish have a calibration or msa
date expired in the Gagetrk program tracking.
r

2) Updating our work instruction WIQUA00008


"Dimensional and Gages Laboratories Service Suppliers M. Neri
89 07-Oct-16 DanaCAR-00097 (NC5) Instruction" to include the following controls: M. Pia 12-Oct-16
ISO/IEC 17025 vigent accreditation. A. Mandujano
Scope consistent with the supplied services.
b

3) Inclusion in the procedure CA-PR-0042 "MSA" of a flow


chart , that needs to be done by the Calibration
M. Neri
Technician in order to prevent doing a wrong study that
90 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16
specifies the applicable kind of study according to the
A. Mandujano
measurement equipment (both replicable and non-
replicable) when a msa study shall be a performed.
r
4) Addition of a section within the FCQUA00007
M. Neri
"Measurement Equipment Assignment" form as a
91 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 10/12/2016
checklist to ensure that the equipment is released having
A. Mandujano
its MSA, calibration and supplier certificate. r
5) Deployment of the modifications to form FCQUA00007 M. Neri
92 07-Oct-16 DanaCAR-00097 (NC5) "Measurement Equipment Assignment" to Quality and M. Pia 05-Oct-16 10/13/2016
Manufacturing Engineers. A. Mandujano r

6) Addition of a text within section 7 of the "APQP"


procedure (CA-PR-0003), to include the gages lab
M. Neri
personnel during the analysis for new measurement
93 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 10/12/2016
equipments, modifications and reassignments, in order to
A. Mandujano
identify possible necesities related with measuring
equipments and its corresponding studies.
r
7) Deployment of the modification to "APQP" procedure M. Neri
94 07-Oct-16 DanaCAR-00097 (NC5) (CA-PR-0003) to the Quality and Manufacturing Engineers. M. Pia 05-Oct-16 10/13/2016
A. Mandujano r

8) Modification of item 5.6 of the CA-PR-0022 "Adjustment


and Verification of Inspection, Measurement and Test
Equipment" to add that all new, relocated and
reengineered measurement equipment shall have its MSA
M. Neri
study and its calibration and its supplier certificate before
95 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 10/12/2016
being released to the production lines. Furthermore, the
A. Mandujano
release shall be notified by the acknowledgement
signature of the Metrology Technician in the FCQUA00007
"Measurement Equipment Assignment" form by the
Quality and Manufacturing Engineers.
b

9) Develope a turtle diagram, that mentions the reasons


why should perform a MSA study (When, how often it is
to be done)
Who: the responsable and competent personal in charge
on this activity.(Quality Coordinator Manuel Neri /Quality
Engineering Manuel Pia/ Thecnician Metrology Alejandro
M. Neri
Mandujano)
96 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16 10/13/2016
How: Using the visual aids,WI, flow charts, as guidance to
A. Mandujano
meet this actvities
What: (Scope) this action will apply to all measurements
equipments
How many: 90% the new objective will be that a least the
90% of the equipment scheduled have the calibration and
the msa studies against the program.

r
10) Deployment of the modification to procedure CA-PR-
M. Neri
0022 "Adjustment and Verification of Inspection,
97 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 05-Oct-16 10/13/2016
Measurement and Test Equipment" to Manufacturing and
A. Mandujano
Quality Engineers. r
M. Neri
11) Configuration of the GageTrak software to make the
98 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16
MSA a mandatory field, in order to set it as a poka-yoke)
A. Mandujano r
Replicate the approved action plan as appropriate to
99 07-Oct-16 DanaCAR-00097 (NC5) F. McNiece 14-Oct-16
other Dana production sites. r
Verification by the Quality Manager once the corrective
100 07-Oct-16 DanaCAR-00097 (NC5) A. Ochoa 14-Oct-16
actions are completed. r
101 07-Oct-16 DanaCAR-00097 (NC5) Internal audit to the MSA process Internal auditor 14-Oct-16
r
The course of analysis and problem solving was R. Andrade
102 07-Oct-16 DanaCAR-00098 (NC6) 06-Sep-16 Evidencia entregada
implemented for the supervisor producccion F. Torres G

F.Torres
A.Gutierrez
Include in the annual training program 2016 in the course
G. Sanchez
103 07-Oct-16 DanaCAR-00098 (NC6) of analysis and problem solving production supervisors to 06-Sep-16 Evidencia entregada
M.Cordero
comply with this competition.
R.Ocampo
R.Andrade
G

Request managers area (quality, manufacturing,


production, HR, comptroller general management,
104 07-Oct-16 DanaCAR-00098 (NC6) maintenance) through an email by the Head of HR the J. Briones 14-Oct-16 Evidencia entregada
review of the DNC made to identify courses that were not
identified and require scheduled in the training plan.
G

Reinforcement of the requirements applicable to clauses


6.2.2 to 6.2.2.3 for staff people responsible
(managements and coordinations, quality,
105 07-Oct-16 DanaCAR-00098 (NC6) A. Ochoa 12-Oct-16 Evidencia entregada
manufacturing, production, manufacturing, maintenance,
contraloria) in order to know and applied in a manner
effective requirements of the standard.
G

1. Develop plan to include in Cpro job profiles to reinforce


compliance and document control permits modification L. Campos
106 07-Oct-16 DanaCAR-00098 (NC6) and approval to have the job evaluation by direct head R. Andrade 30-Sep-16 Modificiacion de fechas para actualizacion
having the validation and objectivity in the review to J. Briones
identify discrepancies in current profiles.
r
L. Campos
2. Up to Cpro job descriptions adding those responsible
107 07-Oct-16 DanaCAR-00098 (NC6) R. Andrade 30-Sep-16 se tienen las descripciones (errores)
for review and validation (Head, manager and staff ranks)
J. Briones r

3. Generate an internal audit process for validation of job


descriptions (each area manager validated according to
annual calendar job descriptions of your area to validate R. Andrade
108 07-Oct-16 DanaCAR-00098 (NC6) 14-Oct-16
your upgrade) by filling a checklist that includes the main J. Briones
points detonating the process of DNC (CSR, Mov. staff,
new employee, fortified positions, EV. performance)
r

4.Review the job profiles of all areas and positions


(quality, manufacturing, rh, maintenance, reporting,
production) together with the heads and managers to
R. Andrade
109 07-Oct-16 DanaCAR-00098 (NC6) identify the direct Gap by area / by-post (actual vs 14-Oct-16
J. Briones
current) and include each area as an indicator of the% of
compliance as to include training program the identified
need
r

5. Carry out a check list for validation of input changes


DNC (CSR, Mov. Staff, new employee, fortified positions, R. Andrade
110 07-Oct-16 DanaCAR-00098 (NC6) 14-Oct-16
EV. Performance fortified positions) quarterly to add the J. Briones
corresponding requirements to apply according positions
r
6. Make a statement by the head of HR to include in the
evaluation of 2017 performance objectives applicable to
111 07-Oct-16 DanaCAR-00098 (NC6) compliance with technical expertise where all areas J. Briones 14-Oct-16
involved (quality, manufacturing, HR, comptroller, Heads
and Managers inclusion of area
r
Replicate the approved action plan as appropriate to
112 07-Oct-16 DanaCAR-00098 (NC6) F. McNiece 14-Oct-16
other Dana production sites. r
Verification by the HRBP once the corrective actions are
113 07-Oct-16 DanaCAR-00098 (NC6) J. Briones 14-Oct-16
completed. r

114 07-Oct-16 DanaCAR-00098 (NC6) Internal audit to the DNC process Internal auditor 14-Oct-16
r
Program Name: NCs de auditora TV 2016-08
Program Manager: Alfonso Ochoa

Open Issues Status Report (OISR)


R/Y/B/G Status

Last Revision Date: October 13, 2016


70
Initial Revision Date: September 7, 2016 60

Revised By: J.H. Garca 61% 50

40
# Of Items 114 Percent 30

Completion of Task is Lagging Behind and It is Affecting the Overall Timing of the Program, Another Discipline or Program Goals # Red 8 7% 20

Completion of the Task is Behind but it is not Affecting the Overall Success of the Program and There is a Plan to get the Task Compl # Yellow 66 58% 10

0
Task is completed but is pending of approvals # Blue 17 15% # Red # Yellow # Blue # Green
Task has Been Completed # Green 23 20%

Actual Status
Item # Priority Date Initiated Reference Description of Action(s) Needed/ Taken Champion Due Date for Closure Comments
Closure Date R/Y/B/G

Seguimie
01 Todas Capturar NCs en CompliantPro J.H. Garca 19-Aug-16 18-Aug-16 DanaCAR-00093 a -00098
nto G
Seguimie
02 DanaCAR-00093 (NC1) Subir avance a CompliantPro M. Lpez 05-Sep-16 07-Sep-16
nto G
Seguimie
03 DanaCAR-00093 (NC1) Subir evidencias y enviar a aprobacin M. Lpez 14-Oct-16 Fecha ajustada por cambios al plan
nto y
Seguimie
04 DanaCAR-00094 (NC2) Subir avance a CompliantPro A. Ochoa 05-Sep-16 06-Sep-16
nto G
Seguimie
05 DanaCAR-00094 (NC2) Subir evidencias y enviar a aprobacin A. Ochoa 14-Oct-16 Fecha ajustada por cambios al plan
nto y
Seguimie
06 DanaCAR-00095 (NC3) Subir avance a CompliantPro M. Bravo 05-Sep-16 06-Sep-16
nto G
Seguimie
07 DanaCAR-00095 (NC3) Subir evidencias y enviar a aprobacin M. Bravo 14-Oct-16 Fecha ajustada por cambios al plan
nto y
Seguimie
08 DanaCAR-00096 (NC4) Subir avance a CompliantPro M. Bravo 05-Sep-16 05-Sep-16
nto G
Seguimie
09 DanaCAR-00096 (NC4) Subir evidencias y enviar a aprobacin M. Bravo 14-Oct-16 Fecha ajustada por cambios al plan
nto b
Seguimie
10 DanaCAR-00097 (NC5) Subir avance a CompliantPro A. Ochoa 05-Sep-16 05-Sep-16
nto G
Seguimie
11 DanaCAR-00097 (NC5) Subir evidencias y enviar a aprobacin A. Ochoa 14-Oct-16 Fecha ajustada por cambios al plan
nto y
Seguimie
12 DanaCAR-00098 (NC6) Subir avance a CompliantPro J. Briones 05-Sep-16 06-Sep-16
nto G
Seguimie
13 DanaCAR-00098 (NC6) Subir evidencias y enviar a aprobacin J. Briones 14-Oct-16 Fecha ajustada por cambios al plan
nto y

The other shipment area (driveshafts) has its own set of


14 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 07-Oct-16 10/21/2016
packaging instructions that will be reviewed and updated.
r
R. Cuevas
Validate update FMEA, control Plan, process Sheets VS
15 27-Sep-16 DanaCAR-00093 (NC1) M. Neri 12-Oct-16
ISCAR list January 2016 to current date.
C. Saldaa y
The PFMEA # 3 was corrected on 08/18/2016, Added
Failure mode (Glue over label), update of date last
16 07-Oct-16 DanaCAR-00093 (NC1) revision, of PFMEA and Control plan, controls of detection C. Hernndez 18-Aug-16 18-Aug-16
and NPR califcation, according to costumer complaint CC-
93 of FCA.
G
Validate update FMEA, control Plan, process Sheets VS
actions defined in the 8D issued for claims of customer, C. Hernndez,
17 07-Oct-16 DanaCAR-00093 (NC1) of January to current date, In that period they were L. Tarrios, 20-Sep-16
received 5 of Navistar, 2 FCA, 2 Nissan, 1 Dina and 1 J. Ugalde
Kenworth.
b

Reinforcement training on Core Tools to the


multidisciplinary APQP team (Production Manager /
Manufacturing, Manufacturing Engineer / quality,
Production Coordinator / Manufacturing / Quality,
18 07-Oct-16 DanaCAR-00093 (NC1) Maintenance Supervisor, Costumer Service, Team R. Andrade 30-Sep-16
Leader). make one evaluation by year of core tools, and
based on result, make one program by reinduction the
personal, aligned to the matrix of system skills fulfillment
quality management (see nonconformity 6).
r

Update Check List 8D format FCQUA00022 / 1 to include


review of PFMEA in D4, and add to the list of approvers to
the coordinators and manager involved in the update
PFMEA, before sending the 8D to customer approval. (CA-
PR-0063/8 FMEA process, CA-PR-0058/4 Control Plan, CA-
19 07-Oct-16 DanaCAR-00093 (NC1) PR-0017/6 Corrective Action with customers) With L. Tarrios 30-Sep-16 Subir a la CAR-00093 en CPRO
signature of multidisciplinary team (Production Manager /
Manufacturing, Manufacturing Engineer / quality,
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
in the check list FCQUA00022/2

Include in procedure (CA-PR-0063/8 FMEA process, CA-PR-


0058/4 Control Plan, CA-PR-0017/6 Corrective Action with
customers) "develop minute sheet FCQUA00018 / 1 to
close 8D including evidence of close activities provided
R. Cuevas
by multidisciplinary team (Production Manager /
20 07-Oct-16 DanaCAR-00093 (NC1) M. Neri 14-Oct-16
Manufacturing, Manufacturing Engineer / quality,
N. Fuentes
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team
Leader), and complete all check list items 8D
FCQUA00022 / 1
y
Deployment all multidiciplinary team member (Production
Manager / Manufacturing, Manufacturing Engineer /
quality, Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
21 07-Oct-16 DanaCAR-00093 (NC1) the changes made in the check list FCQUA00022 / 1 and M. Neri 07-Oct-16 10/14/2016
procedure (CA-PR-0063/8 FMEA process, CA-PR-0058/4
Control plan, CA-PR-0017/6 Corrective Action with
customers) In order to communicate that PFMEA shall be
use into root cause analysis

Develop implementation plan for integrate Atlas system


to replace obsolete systems (Software CAPP and excel
sheet) for all Information Management and udated
process. Training in the use of ATLAS system, to R. Cuevas,
22 07-Oct-16 DanaCAR-00093 (NC1) manufacturing engineer and quality engineer to be C. Saldaa, 30-Sep-16
responsible for the administration of this information. The M. Neri
ATLAS system is capable for doing cross-reference of
process documentation, the ERP (EB2) and the design
data base (PLM) to detect posible omission.
b

Establish following meetings to Atlas System


implementation, to verify compliance with the
implementation plan every two weeks, this meeting
must be attended for Manufacturing Coordinator, R. Cuevas,
23 07-Oct-16 DanaCAR-00093 (NC1) manufacturing engineer,quality engineer and production C. Saldaa, 30-Sep-16
cordinator because they are responsible for the M. Neri
administration and use of the process information
according to procedure CA-PR-0063/8 FMEA process, CA-
PR-0058/4 Control Plan, CA-PR-0017/6).
b
Upload in CPRO system the last level of PFMEA
(Manufacturing Engineer) and control plan (Quality
Mfg. Engineer,
24 07-Oct-16 DanaCAR-00093 (NC1) Engineer), during ATLAS system implementation, to 14-Oct-16
Q. Engineer
reinforce the document control, in their last level of
revision.
y

Include in corrective action procedure, control plan and


FMEA (CA-PR-0063/8 FMEA process, CA-PR-0058/4 control
plan, CA-PR-0017/6 Corrective Action with customers) The
"production manager and manufacturing manager" (is R. Cuevas,
25 07-Oct-16 DanaCAR-00093 (NC1) one single role) is present in launch meeting to root cause C. Saldaa, 30-Sep-16 10/14/2016
analysis, and make the open meeting, assigning M. Neri
responsibilities and define the scope of the session. To
give relevance and create the culture of attendance
review boards.
y
Included in procedure control plan and FMEA, APQP, SPC,
flow chart, process sheet, operation and control chart,
R. Cuevas,
work instruction (CA-PR-0063/8 FMEA process, CA-PR-
C. Saldaa,
0058/4 control plan, CA-PR-0003/7 APQP, CA-PR-0023/2
M. Neri,
26 07-Oct-16 DanaCAR-00093 (NC1) process sheet, CA-PR-0057 Operation and control chart, 14-Oct-16
Mfg. Engineer,
CA-PR-0065 work instruction, CA-PR-0069 SPC) who
Q. Engineer,
integrates the multidisciplinary teams and their especific
Program Coord.
rolles, whit the purpose of clarify scope and
responsability.
y

Deployment changes madein procedure control plan and


FMEA, APQP, SPC, flow chart, process sheet, operation
and control chart, work instruction (CA-PR-0063/8 FMEA
R. Cuevas,
process, CA-PR-0058/4 control plan, CA-PR-0003/7 APQP,
C. Saldaa,
CA-PR-0023/2 process sheet, CA-PR-0057 Operation and
M. Neri,
27 07-Oct-16 DanaCAR-00093 (NC1) control chart, CA-PR-0065 work instruction, CA-PR-0069 14-Oct-16
Mfg. Engineer,
SPC) to multidisciplinary team (Production Manager /
Q. Engineer,
Manufacturing, Manufacturing Engineer / quality,
Program Coord.
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
in order to know and apply these procedures.

y
Replicate the approved action plan as appropriate to
28 07-Oct-16 DanaCAR-00093 (NC1) F. McNiece 14-Oct-16
other Dana production sites. y

Verification by the Production and Manufacturing Manager


29 07-Oct-16 DanaCAR-00093 (NC1) M. Lpez 14-Oct-16
once the corrective actions are completed.
y

30 07-Oct-16 DanaCAR-00093 (NC1) Internal audit to the FMEA process. Internal auditor 14-Oct-16
y

M. Neri,
Implementation of a review of Cardanes' twelve R. Ramrez,
customers' CSR to identify other possible omissions in L. Tarrios,
31 07-Oct-16 DanaCAR-00094 (NC2) order to produce an action plan to implement them that R. Rangel, 07-Sep-16
will be documented as an Open Issues Status Report N. Fuentes,
(form FCQUA00006). R. Olvera,
J.H. Garca
r
Review of VDA 4.1 by the QMS Engineer in order to
Se prepar una presentacin de PowerPoint
identify requirements pendig to be included in Cardanes'
para fines de capacitacin y donde se
32 07-Oct-16 DanaCAR-00094 (NC2) QMS, and update the "Requirements vs CSR Relation J.H. Garca 07-Sep-16 11-Oct-16
muestra tambin cmo se aplica en el
Matrix" (FCQUA00004) and other documents as
sistema de calidad de Cardanes.
appropriate.
G
Deployment by training of the contents of VDA 4.1 and
33 07-Oct-16 DanaCAR-00094 (NC2) how it's being implemented in Cardanes' QMS to Quality J.H. Garca 07-Sep-16
Engineers and Manufacturing Engineers. r
Refreshment on the requirements of clause 7.2.1 by the
Quality Manager to Quality Engineers, Manufacturing
A. Ochoa,
34 07-Oct-16 DanaCAR-00094 (NC2) Engineers, Personnel Development Specialist, Projects 07-Sep-16
J.H. Garca
Coordinators, in order to know, understand and apply
them effectively.
r
Change of procedure CA-PR-0067 "Statistical Techniques"
to include the tool selection matrix shown in VDA 4 (1.
35 07-Oct-16 DanaCAR-00094 (NC2) Methods Overview), as it's a synopsis of the analytical J.H. Garca 20-Sep-16
tools described in this manual. (QMS Engineer, 2016-09-
20)
G

Deployment by training of change to CA-PR-0067


"Statistical Techniques" to Quality and Manufacturing
Engineers, as these two positions participate and/or
36 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 27-Sep-16
support the processes COP Development, COP Production,
and SOP Auditing and Monitoring. (QMS Engineer, 2016-
09-27).
B

Modification of WIQUA00002 "Identification and


Deployment of CSR" to include:
Name the positions that are the "touchpoints" with the
customers and might detect new or changed CSR and
where objective evidence can be found of its
implementation.
When a new or modified CSR is detected, a meeting
with the minimum participation of one member of each
process (owner preferred) to review the changes and
perform the gap analysis together, documenting when no
action is required what objective evidence that supports it
37 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
exists. An action plan shall be documented and recorded
by the corresponding Touchpoint responsible.
Even if no gap is determined, the owners of the
corresponding documents in the CSR matrix shall confirm
that their documents are in compliance by updating the
scope of those documents as described in WIQUA00004
"Document Elaboration, Approval and Review in
CompliantPro".
These changes are aimed to get the CSR review beeing
made with input from all processes and to document how
each CSR is being fulfilled. (QMS Engineer, 2016-10-14)

Standardize through a modification of WIQUA00004


"Document Elaboration, Approval and Review in
CompliantPro" that each document in CompliantPro must
38 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
include in its Purpose section which ISO/TS 16949 and/or
CSR and/or legal requirements it is aimed to fulfill. (QMS
Engineer, 2016-10-14)
y

Confirm that all procedures and work instructions in


CompliantPro are included in the "Requirements vs CSR
Relation Matrix" (FCQUA00004) and update it as
39 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
appropriate, as an input for the document review to be
performed as an activity from WIQUA00002 "Identification
and Deployment of CSR". (QMS Engineer, 2016-10-14)
b
Modification of the "Requirements vs CSR Relation Matrix"
(FCQUA00004) to give more detail on which specific
areas/activities in each process take part on the
40 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
compliance to the CSR in order to identify affected
functions easier as an input for training on the job and
document review. (QMS Engineer, 2016-10-14)
y

Modification of the Team Feasibility Review form


(FCPM00007) to mention as a reminder all the different
requirement types referred by the APQP manual:
PRODUCT REQUIREMENTS: Appearance, Application,
Apportionment/allocation/fit, Complexity, Design,
Durability, Engineering drawings and specifications,
Functional, Materials, Packaging, Performance, Physical
properties, Reliability, Special Characteristics, Unit cost,
Weight. PROCESS REQUIREMENTS: Delivery, Engineering,
Equipment, Facilities, Gage/Testing equipment, Handling,
Manufacturing process, Process capability, Process
instructions, Production volumes/capacity, Special
41 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
Characteristics, Storage, Tooling. SYSTEM
REQUIREMENTS: Quality, CSR. OTHER
REQUIREMENTS/CONSTRAINTS: Approval, Costs,
Environmental, Government, Investment costs, New
technology, Planning, Program, Regulatory, Resources,
Safety, Schedules, Service, Significant production run,
Timing. This form requires the signature of the team
members (Production Manager / Manufacturing,
Manufacturing Engineer / quality, Production Coordinator /
Manufacturing / Quality, Maintenance Supervisor,
Costumer Service, Team Leader) and is a part of the APQP
records. (QMS Engineer, 2016-10-14)

Deployment by training of the changes to FCQUA00004


"Requirements vs CSR Relation Matrix" to process and
42 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
document owners and internal auditors in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
y

Deployment by training of the changes to WIQUA00004


"Document Elaboration, Approval and Review in
43 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
CompliantPro" to document owners in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
y

Deployment by training of the changes to WIQUA00002


"Identification and Deployment of CSR" to managers and
44 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
personnel in contact with customers in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
y
Deployment by training of the changes to FCPM00007
"Team Feasibility Review" to Program Coordinators in
45 10-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
order that they know and apply its changes. (QMS
Engineer, 2016-10-14) y
Replicate the approved action plan as appropriate to
46 07-Oct-16 DanaCAR-00094 (NC2) F. McNiece 14-Oct-16
other Dana production sites. y
Verification by the Quality Manager once the corrective
47 07-Oct-16 DanaCAR-00094 (NC2) A. Ochoa 14-Oct-16
actions are completed. y

48 07-Oct-16 DanaCAR-00094 (NC2) Internal audit to the CSR process Internal auditor 14-Oct-16
y
Request to DHL to perform an 8D Report for the
production line shutdown on July 14th, 2016 in order to F. Meja
49 07-Oct-16 DanaCAR-00095 (NC3) 07-Sep-16
identify if additional actions are required to prevent R. Gmez
recurrence. G

Refreshment by the Quality Manager to the Materials


Manager, Warehouse Coordinator, DHL Site Coordinator,
Quality Engineers, Customer Service, and SQA on the
50 07-Oct-16 DanaCAR-00095 (NC3) A. Ochoa 07-Sep-16
requirements of clauses 8.5.2 to 8.5.3 and 4.1 to 4.1.1
with the purpose that they know, understand and
effectively apply its requirements.
R

1) Modify procedure CA-PR-0009 "Control of Contractors


and Service Suppliers" to include the management of
corrective actions from outsourced processes by
51 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16
requesting an 8D when nonconforming products or
services are delivered and/or when planned results are
not achieved.
Y

2) Deployment of the change to CA-PR-0009 "Control of


Contractors and Service Suppliers" to representatives of
52 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 07-Oct-16
the organizations that perform services that might affect
quality, in order that they know and apply it.
R

3) Elaborate a document that shows the default


purchasing information / supplier selection criteria to
apply by commodity, as a guidance to Purchasing. This J.H. Garca,
53 07-Oct-16 DanaCAR-00095 (NC3) document will establish 8D as a requirement for R. Olvera, 14-Oct-16
outsourced services suppliers, among other A. Ochoa
requirements, specially when the requester do not specify
it.
y

4) Issue a request to Purchasing to abide to the document


mentioned earlier, i.e. take it into account in future
contract reviews and selection of suppliers, except in
54 07-Oct-16 DanaCAR-00095 (NC3) A. Ochoa 14-Oct-16
exceptional cases that must be approved by a "letter of
sole supplier" form (this form is used to justify exceptions
and obtain its corresponding approvals).
y

5) Deployment of the default supplier selection criteria


(action #3) to managers, department coordinators, and J.H. Garca,
55 07-Oct-16 DanaCAR-00095 (NC3) Purchasing personnel, as they take part on the selection, R. Olvera, 14-Oct-16
evaluation and reevaluation of outsourced service A. Ochoa
suppliers, in order that they know and apply them.
y
6) Identify the responsibles of subcontracted processes
56 07-Oct-16 DanaCAR-00095 (NC3) and schedule a Problem Solving and/or RCA training for R. Andrade 14-Oct-16
those who don't have it. y
7) Add on CA-FC-0085 "Induction Constance" checklist
form the training "Management By Fact" (a problem
solving methodology) as a topic additional to the QMS R. Andrade
57 07-Oct-16 DanaCAR-00095 (NC3) introductory training as a part of non-union employees S. Oln 14-Oct-16
induction. This training has a minimimum duration of 4 J. Mendoza
hours and new hires will have to take it during their first 3
months.
y
8) Add by default RCA and Problem Solving in all job
descriptions. Standardize that practice by modifying the R. Andrade,
58 07-Oct-16 DanaCAR-00095 (NC3) 14-Oct-16
instruction WIHR00001 "Job Descriptions Non-Union L. Campos
Personnel". y

9) Deployment of changes to CA-FC-0085 and WIHR00001


to Managers and Organizational Development and
59 07-Oct-16 DanaCAR-00095 (NC3) J. Briones 14-Oct-16
Personnel Development personnel, in order that they
know and apply the changes.
y

10) Add "Annex A" from CQI-21 as a reference annex to


the procedures CA-PR-0008 "General Corrective and
Preventive Action (Quality)", CA-PR-0017 "Corrective
60 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16
Action with Customers" and CA-PR-0011 "Incoming
Inspection and Testing" as an orientation of what is
expected to observe in a corrective action.
y

14) Deployment of changes to CA-PR-0008 "General


Corrective and Preventive Action (Quality)", CA-PR-0017
"Corrective Action with Customers" and CA-PR-0011
61 07-Oct-16 DanaCAR-00095 (NC3) "Incoming Inspection and Testing" on the "Sharing" A. Ochoa 14-Oct-16
meeting with the attendance of Cardanes' operating and
administrative personnel, in order that they know and
apply them.
y

11) Separate the corrective action process from the "SOP


Auditing and Monitoring" and review its alignment with
clauses 8.5.2 to 8.5.2.4 and applicable CSRs, in order to
62 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16
improve the definition and visibility of the process and
give it a more logical structure. This separation will be
reflected on Cardanes' QMS Manual (M-00001).
y

12) Review of of procedures CA-PR-0008 "General


Corrective and Preventive Action (Quality)", CA-PR-0017
J.H. Garca
"Corrective Action with Customers" and CA-PR-0011
63 07-Oct-16 DanaCAR-00095 (NC3) N. Fuentes 14-Oct-16
"Incoming Inspection and Testing" to improve their
R. Olvera
alignment with clauses 8.5.2 to 8.5.2.4 and applicable
CSRs, and the revised corrective action process.
y

13) Deployment of the changes to the QMS Manual (M-


00001) on the "Sharing" meeting with the attendance of
64 07-Oct-16 DanaCAR-00095 (NC3) Cardanes' operating and administrative personnel, in A. Ochoa 14-Oct-16
order that they understand the corrective action process
interaction with all other processes.
y
Replicate the approved action plan as appropriate to
65 07-Oct-16 DanaCAR-00095 (NC3) F. McNiece 14-Oct-16
other Dana production sites. y
Verification by the Quality and Materials Manager once A. Ochoa
66 07-Oct-16 DanaCAR-00095 (NC3) 14-Oct-16
the corrective actions are completed. M. Bravo y

67 07-Oct-16 DanaCAR-00095 (NC3) Internal audit to the Corrective Actions process Internal auditor 14-Oct-16
y

1) Review and correction of CA-WI-0240. Review


packaging instructions form to include the minimum
characteristics to be specified. (Customer service and
shipping coordinator, 09/07/2016)
The minimum of characteristics are the following,
68 07-Oct-16 DanaCAR-00096 (NC4) according CA-WI-0240/6: R. Silva 07-Sep-16
instructions for the strapping
instructions for the stacking
heat treated wooden pallet
number of strips
number of and labels.
g

2) Put a controlled copies binder in the railroad spur


shipping area to assure the packaging instructions and
the label color code are available to personnel in the
area. (Customer service and shipping coordinator,
69 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 07-Sep-16
09/07/2016).
The purpose to have the labels colors code is to interpret
customer destination , We put a information folder in site.
Labels are generated in the production line.
g

3) Deployment/training to personnel railroad spur


shipping area. (Customer service and shipping
coordinator, 09/08/2016)
Training by Customer service and shipping coordinator
and DHL coordinator of the use and manage of packaging
70 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 07-Sep-16
instructions to (DHL Coordinator, Customer service and
shipping coordinator, shipping coordinator, lift truck
operator, DHL general services, customer services). With
the purpose that they know and apply this documents.
(Customer service and shipping coordinator, 09/07/2016)

4) Update of DHL's site coordinator checklist to include


R. Gmez
71 07-Oct-16 DanaCAR-00096 (NC4) the minimum packaging requirements. (DHl coordinator, 07-Sep-16
R. Silva
Customer service and shipping coordinator, 09/07/2016)
g
5) Locate the binder in a visible, easy access area for
72 07-Oct-16 DanaCAR-00096 (NC4) quick reference. (Customer service and shipping R. Silva 07-Sep-16
coordinator, 09/07/2016) g

1) Review packaging instructions form to include the


minimum characteristics to be specified. (Customer
service and Shipping coordinator, 09/08/2016)
The minimum of characteristics are the following,
according CA-WI-0240/6:
73 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16
instructions for the strapping
instructions for the stacking
heat treated wooden pallet
number of strips
number of and labels.
g
2) Put a controlled copies binder in the railroad spur
shipping area to assure the packaging instructions and
the label color code are available to personnel in the
area. (Customer service and shipping coordinator,
74 07-Oct-16 DanaCAR-00096 (NC4) 09/08/2016). R. Silva 08-Sep-16

The purpose to have the labels colors code is to interpret


customer destination , We put a information folder in site.
Labels are generated in the production line.
g

3) Deployment/training to personnel railroad spur


shipping area. (Customer service and Shipping
coordinator, 09/08/2016)
Training by Customer service and shipping coordinator
75 07-Oct-16 DanaCAR-00096 (NC4) and DHL coordinator of the use and manage of packaging R. Silva 08-Sep-16
instructions to (DHL Coordinator, Customer service and
shipping coordinator, shipping coordinator, lift truck
operator, DHL general services, customer services). With
the purpose that they know and apply this documents.
g

4) Update of DHL's site coordinator checklist to include


R. Gmez
76 07-Oct-16 DanaCAR-00096 (NC4) the minimum packaging requirements. (DHL coordinator, 08-Sep-16
R. Silva
Customer service and shipping coordinator, 09/08/2016)
g
5) Locate the binder in a visible, easy access area for
R. Gmez
77 07-Oct-16 DanaCAR-00096 (NC4) quick reference. (Customer service and shipping 08-Sep-16
R. Silva
coordinator, 09/08/2016) g

6) Modification procedure CA-PR-0033/3 Packaging and


labeling (added the shipping personal must be training
using the packaging work instruction including outsurcing
78 07-Oct-16 DanaCAR-00096 (NC4) personal and the training record must be submited to HR, R. Silva 14-Oct-16
in order to assure the training is done using the most
current version of the work instruction). (Customer
service and shipping coordinator, 10/14/2016)
y

7) create a new work instruction to describe the


activities to assign roles and permissions in compliant
pro, including that when a role or ownership is changed
79 07-Oct-16 DanaCAR-00096 (NC4) J.H. Garca 14-Oct-16
the administrator must notify the new assignee, in order
to assure that he is aware of the new responsability (QMS
engineer, 10/14/2016).
y

8.- Modification procedure CA-PR-0009 Control of


contractor and supplier to include that when an
outsourced process supplier needs to create or modify a
80 07-Oct-16 DanaCAR-00096 (NC4) document releated to its activities for cardanes, in must J.H. Garca 14-Oct-16
be reviewed by the Cardanes person in charge, in order
to prevent an identify possible misaligments of the
quality systems (QMS engineer, 10/14/2016).
y
Replicate the approved action plan as appropriate to
81 07-Oct-16 DanaCAR-00096 (NC4) F. McNiece 14-Oct-16
other Dana production sites. y
Verification by the Materials Manager once the corrective
82 07-Oct-16 DanaCAR-00096 (NC4) M. Bravo 14-Oct-16
actions are completed. y
83 07-Oct-16 DanaCAR-00096 (NC4) Internal audit to the Packaging process Internal auditor 14-Oct-16
y

All production lines were swept and 31 equipments were


M. Neri
found without MSA from 5000. (08/28/2016, Quality
84 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 07-Sep-16
Coordinator Manuel Neri /Quality Engineering Manuel
A. Mandujano
Pia/ Thecnician Metrology Alejandro Mandujano)
g

It was provided a refreshment training by the quality


manager about the requeriments of the clause 7.6.1 to
the next positions: Quality Engineer, Manufacturing
Engineer, Gages Technicians and Metrology Technicians, M. Neri
85 07-Oct-16 DanaCAR-00097 (NC5) with the objective, they know, understand and apply the M. Pia 07-Sep-16
MSA studies effectively. A. Mandujano
08/30/16 Quality Coordinator Manuel Neri /Quality
Engineering Manuel Pia/ Thecnician Metrology Alejandro
Mandujano
b

It was obtained counseling by Engineer Francisco


Hernandez, Metrolab's consultant, according to 4th
M. Neri
edition of MSA.
86 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 07-Sep-16
08/22/16 Quality Coordinator Manuel Neri /Quality
A. Mandujano
Engineering Manuel Pia/ Thecnician Metrology Alejandro
Mandujano
b
Scheduling of an MSA training (16 hrs) to Gages
Technicians and Metrology Technicians to be imparted by
87 07-Oct-16 DanaCAR-00097 (NC5) R. Andrade 07-Sep-16
Metrolab supplier. (Personnel Development Specialist,
07/09/2016) b

1) develop an action plan* to include all the equipments


that currently dont have MSA studies, in the gagetrak
program (MSA following up).
"the studies will be performed according to the chapter IV
manual MSA"
M. Neri
* Activities to be developed:
88 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 09-Sep-16
Verify that all the equipments recorded in the Control Plan
A. Mandujano
have MSA studies.
Verify that all the equipments recorded in the Control Plan
uploaded in the Gagetrak.
Include all the equipment wish have a calibration or msa
date expired in the Gagetrk program tracking.
r

2) Updating our work instruction WIQUA00008


"Dimensional and Gages Laboratories Service Suppliers M. Neri
89 07-Oct-16 DanaCAR-00097 (NC5) Instruction" to include the following controls: M. Pia 12-Oct-16
ISO/IEC 17025 vigent accreditation. A. Mandujano
Scope consistent with the supplied services.
b

3) Inclusion in the procedure CA-PR-0042 "MSA" of a flow


chart , that needs to be done by the Calibration
M. Neri
Technician in order to prevent doing a wrong study that
90 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16
specifies the applicable kind of study according to the
A. Mandujano
measurement equipment (both replicable and non-
replicable) when a msa study shall be a performed.
y
4) Addition of a section within the FCQUA00007
M. Neri
"Measurement Equipment Assignment" form as a
91 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 10/12/2016
checklist to ensure that the equipment is released having
A. Mandujano
its MSA, calibration and supplier certificate. y
5) Deployment of the modifications to form FCQUA00007 M. Neri
92 07-Oct-16 DanaCAR-00097 (NC5) "Measurement Equipment Assignment" to Quality and M. Pia 05-Oct-16 10/13/2016
Manufacturing Engineers. A. Mandujano y

6) Addition of a text within section 7 of the "APQP"


procedure (CA-PR-0003), to include the gages lab
M. Neri
personnel during the analysis for new measurement
93 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 10/12/2016
equipments, modifications and reassignments, in order to
A. Mandujano
identify possible necesities related with measuring
equipments and its corresponding studies.
y
7) Deployment of the modification to "APQP" procedure M. Neri
94 07-Oct-16 DanaCAR-00097 (NC5) (CA-PR-0003) to the Quality and Manufacturing Engineers. M. Pia 05-Oct-16 10/13/2016
A. Mandujano y

8) Modification of item 5.6 of the CA-PR-0022 "Adjustment


and Verification of Inspection, Measurement and Test
Equipment" to add that all new, relocated and
reengineered measurement equipment shall have its MSA
M. Neri
study and its calibration and its supplier certificate before
95 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 10/12/2016
being released to the production lines. Furthermore, the
A. Mandujano
release shall be notified by the acknowledgement
signature of the Metrology Technician in the FCQUA00007
"Measurement Equipment Assignment" form by the
Quality and Manufacturing Engineers.
b

9) Develope a turtle diagram, that mentions the reasons


why should perform a MSA study (When, how often it is
to be done)
Who: the responsable and competent personal in charge
on this activity.(Quality Coordinator Manuel Neri /Quality
Engineering Manuel Pia/ Thecnician Metrology Alejandro
M. Neri
Mandujano)
96 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16 10/13/2016
How: Using the visual aids,WI, flow charts, as guidance to
A. Mandujano
meet this actvities
What: (Scope) this action will apply to all measurements
equipments
How many: 90% the new objective will be that a least the
90% of the equipment scheduled have the calibration and
the msa studies against the program.

y
10) Deployment of the modification to procedure CA-PR-
M. Neri
0022 "Adjustment and Verification of Inspection,
97 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 05-Oct-16 10/13/2016
Measurement and Test Equipment" to Manufacturing and
A. Mandujano
Quality Engineers. y
M. Neri
11) Configuration of the GageTrak software to make the
98 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16
MSA a mandatory field, in order to set it as a poka-yoke)
A. Mandujano y
Replicate the approved action plan as appropriate to
99 07-Oct-16 DanaCAR-00097 (NC5) F. McNiece 14-Oct-16
other Dana production sites. y
Verification by the Quality Manager once the corrective
100 07-Oct-16 DanaCAR-00097 (NC5) A. Ochoa 14-Oct-16
actions are completed. Y
101 07-Oct-16 DanaCAR-00097 (NC5) Internal audit to the MSA process Internal auditor 14-Oct-16
Y
Falta eviidencia de curso se tiene lista de
The course of analysis and problem solving was R. Andrade
102 07-Oct-16 DanaCAR-00098 (NC6) 06-Sep-16 asistencia pero no han enviado
implemented for the supervisor producccion F. Torres
b certificados.

F.Torres
A.Gutierrez
Include in the annual training program 2016 in the course
G. Sanchez
103 07-Oct-16 DanaCAR-00098 (NC6) of analysis and problem solving production supervisors to 06-Sep-16
M.Cordero
comply with this competition.
R.Ocampo
R.Andrade
b

Request managers area (quality, manufacturing,


production, HR, comptroller general management,
104 07-Oct-16 DanaCAR-00098 (NC6) maintenance) through an email by the Head of HR the J. Briones 14-Oct-16
review of the DNC made to identify courses that were not
identified and require scheduled in the training plan.
g

Reinforcement of the requirements applicable to clauses


6.2.2 to 6.2.2.3 for staff people responsible
(managements and coordinations, quality, cambio para el 13 debido al movimiento de
105 07-Oct-16 DanaCAR-00098 (NC6) A. Ochoa 12-Oct-16
manufacturing, production, manufacturing, maintenance, la junta compartiendo
contraloria) in order to know and applied in a manner
effective requirements of the standard.
b

1. Develop plan to include in Cpro job profiles to reinforce


compliance and document control permits modification L. Campos
106 07-Oct-16 DanaCAR-00098 (NC6) and approval to have the job evaluation by direct head R. Andrade 30-Sep-16 Modificiacion de fechas para actualizacion
having the validation and objectivity in the review to J. Briones
identify discrepancies in current profiles.
b
L. Campos
2. Up to Cpro job descriptions adding those responsible
107 07-Oct-16 DanaCAR-00098 (NC6) R. Andrade 30-Sep-16 se tienen las descripciones (errores)
for review and validation (Head, manager and staff ranks)
J. Briones b

3. Generate an internal audit process for validation of job


descriptions (each area manager validated according to
annual calendar job descriptions of your area to validate R. Andrade
108 07-Oct-16 DanaCAR-00098 (NC6) 14-Oct-16
your upgrade) by filling a checklist that includes the main J. Briones
points detonating the process of DNC (CSR, Mov. staff,
new employee, fortified positions, EV. performance)
y

4.Review the job profiles of all areas and positions


(quality, manufacturing, rh, maintenance, reporting,
production) together with the heads and managers to
R. Andrade
109 07-Oct-16 DanaCAR-00098 (NC6) identify the direct Gap by area / by-post (actual vs 14-Oct-16
J. Briones
current) and include each area as an indicator of the% of
compliance as to include training program the identified
need
y

5. Carry out a check list for validation of input changes


DNC (CSR, Mov. Staff, new employee, fortified positions, R. Andrade
110 07-Oct-16 DanaCAR-00098 (NC6) 14-Oct-16
EV. Performance fortified positions) quarterly to add the J. Briones
corresponding requirements to apply according positions
y
6. Make a statement by the head of HR to include in the
evaluation of 2017 performance objectives applicable to
111 07-Oct-16 DanaCAR-00098 (NC6) compliance with technical expertise where all areas J. Briones 14-Oct-16
involved (quality, manufacturing, HR, comptroller, Heads
and Managers inclusion of area
y
Replicate the approved action plan as appropriate to
112 07-Oct-16 DanaCAR-00098 (NC6) F. McNiece 14-Oct-16
other Dana production sites. y
Verification by the HRBP once the corrective actions are
113 07-Oct-16 DanaCAR-00098 (NC6) J. Briones 14-Oct-16
completed. y

114 07-Oct-16 DanaCAR-00098 (NC6) Internal audit to the DNC process Internal auditor 14-Oct-16
y
Program Name: NCs de auditora TV 2016-08
Program Manager: Alfonso Ochoa

Open Issues Status Report (OISR)


R/Y/B/G Status

Last Revision Date: October 15, 2016


60
Initial Revision Date: September 7, 2016 50

Revised By: J.H. Garca 61% 40

# Of Items 145 Percent 30

Completion of Task is Lagging Behind and It is Affecting the Overall Timing of the Program, Another Discipline or Program Goals # Red 41 28% 20

# Yellow 19 13%
10
Completion of the Task is Behind but it is not Affecting the Overall Success of the Program and There is a Plan to get the Task Compl
0
Task is completed but is pending of approvals # Blue 30 21% # Red # Yellow # Blue # Green
Task has Been Completed # Green 55 38%

Actual Status
Item # Priority Date Initiated Reference Description of Action(s) Needed/ Taken Champion Due Date for Closure Comments
Closure Date R/Y/B/G

Seguimie
01 Todas Capturar NCs en CompliantPro J.H. Garca 19-Aug-16 18-Aug-16 DanaCAR-00093 a -00098
nto G
Seguimie
02 DanaCAR-00093 (NC1) Subir avance a CompliantPro M. Lpez 05-Sep-16 07-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
03 DanaCAR-00093 (NC1) Subir evidencias y enviar a aprobacin DanaCAR-00093 M. Lpez 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
04 DanaCAR-00094 (NC2) Subir avance a CompliantPro A. Ochoa 05-Sep-16 06-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
05 DanaCAR-00094 (NC2) Subir evidencias y enviar a aprobacin DanaCAR-00093 A. Ochoa 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
06 DanaCAR-00095 (NC3) Subir avance a CompliantPro M. Bravo 05-Sep-16 06-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
07 DanaCAR-00095 (NC3) Subir evidencias y enviar a aprobacin DanaCAR-00093 M. Bravo 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
08 DanaCAR-00096 (NC4) Subir avance a CompliantPro M. Bravo 05-Sep-16 05-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
09 DanaCAR-00096 (NC4) Subir evidencias y enviar a aprobacin DanaCAR-00093 M. Bravo 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
10 DanaCAR-00097 (NC5) Subir avance a CompliantPro A. Ochoa 05-Sep-16 05-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
11 DanaCAR-00097 (NC5) Subir evidencias y enviar a aprobacin DanaCAR-00093 A. Ochoa 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
12 DanaCAR-00098 (NC6) Subir avance a CompliantPro J. Briones 05-Sep-16 06-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
13 DanaCAR-00098 (NC6) Subir evidencias y enviar a aprobacin DanaCAR-00093 J. Briones 18-Oct-16
nto y Bulmaro a CompliantPro.

The other shipment area (driveshafts) has its own set of


14 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 21-Oct-16 Accin no comprometida
packaging instructions that will be reviewed and updated.
y
R. Cuevas
Validate update FMEA, control Plan, process Sheets VS
15 27-Sep-16 DanaCAR-00093 (NC1) M. Neri 12-Oct-16 Accin no comprometida
ISCAR list January 2016 to current date.
C. Saldaa r
The PFMEA # 3 was corrected on 08/18/2016, Added
Failure mode (Glue over label), update of date last
16 07-Oct-16 DanaCAR-00093 (NC1) revision, of PFMEA and Control plan, controls of detection C. Hernndez 18-Aug-16 18-Aug-16 Evidencia entregada
and NPR califcation, according to costumer complaint CC-
93 of FCA.
G
Validate update FMEA, control Plan, process Sheets VS
actions defined in the 8D issued for claims of customer, C. Hernndez,
17 07-Oct-16 DanaCAR-00093 (NC1) of January to current date, In that period they were L. Tarrios, 20-Sep-16 Sin evidencia
received 5 of Navistar, 2 FCA, 2 Nissan, 1 Dina and 1 J. Ugalde
Kenworth.
r

Reinforcement training on Core Tools to the


multidisciplinary APQP team (Production Manager /
Manufacturing, Manufacturing Engineer / quality,
Production Coordinator / Manufacturing / Quality,
18 07-Oct-16 DanaCAR-00093 (NC1) Maintenance Supervisor, Costumer Service, Team R. Andrade 30-Sep-16 Evidencia entregada
Leader). make one evaluation by year of core tools, and
based on result, make one program by reinduction the
personal, aligned to the matrix of system skills fulfillment
quality management (see nonconformity 6).
G

Update Check List 8D format FCQUA00022 / 1 to include


review of PFMEA in D4, and add to the list of approvers to
the coordinators and manager involved in the update
PFMEA, before sending the 8D to customer approval. (CA-
PR-0063/8 FMEA process, CA-PR-0058/4 Control Plan, CA-
19 07-Oct-16 DanaCAR-00093 (NC1) PR-0017/6 Corrective Action with customers) With L. Tarrios 30-Sep-16 Evidencia entregada
signature of multidisciplinary team (Production Manager /
Manufacturing, Manufacturing Engineer / quality,
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
in the check list FCQUA00022/2

Include in procedure (CA-PR-0063/8 FMEA process, CA-PR-


0058/4 Control Plan, CA-PR-0017/6 Corrective Action with
customers) "develop minute sheet FCQUA00018 / 1 to
close 8D including evidence of close activities provided
R. Cuevas
by multidisciplinary team (Production Manager /
20 07-Oct-16 DanaCAR-00093 (NC1) M. Neri 14-Oct-16 Evidencia parcial (ver detalle enseguida)
Manufacturing, Manufacturing Engineer / quality,
N. Fuentes
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team
Leader), and complete all check list items 8D
FCQUA00022 / 1
r
20.a 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0063 segn item 20 R. Cuevas 14-Oct-16 B Falta aprobacin de M. Lpez
20.b 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0058 segn item 20 M. Neri 14-Oct-16 r Sin evidencia
En borrador. Se harn ms cambios al
20.c 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0017 segn item 20 N. Fuentes 14-Oct-16
B mismo documento.
Deployment all multidiciplinary team member (Production
Manager / Manufacturing, Manufacturing Engineer /
quality, Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
21 07-Oct-16 DanaCAR-00093 (NC1) the changes made in the check list FCQUA00022 / 1 and M. Neri 07-Oct-16 Evidencia entregada
procedure (CA-PR-0063/8 FMEA process, CA-PR-0058/4
Control plan, CA-PR-0017/6 Corrective Action with
customers) In order to communicate that PFMEA shall be
use into root cause analysis

Develop implementation plan for integrate Atlas system


to replace obsolete systems (Software CAPP and excel
sheet) for all Information Management and udated
process. Training in the use of ATLAS system, to R. Cuevas,
22 07-Oct-16 DanaCAR-00093 (NC1) manufacturing engineer and quality engineer to be C. Saldaa, 30-Sep-16 Evidencia entregada
responsible for the administration of this information. The M. Neri
ATLAS system is capable for doing cross-reference of
process documentation, the ERP (EB2) and the design
data base (PLM) to detect posible omission.
G

Establish following meetings to Atlas System


implementation, to verify compliance with the
implementation plan every two weeks, this meeting
must be attended for Manufacturing Coordinator, R. Cuevas,
23 07-Oct-16 DanaCAR-00093 (NC1) manufacturing engineer,quality engineer and production C. Saldaa, 30-Sep-16 Evidencia entregada
cordinator because they are responsible for the M. Neri
administration and use of the process information
according to procedure CA-PR-0063/8 FMEA process, CA-
PR-0058/4 Control Plan, CA-PR-0017/6).
G
Upload in CPRO system the last level of PFMEA Mfg. Engineer,
(Manufacturing Engineer) and control plan (Quality Q. Engineer,
Evidencia parcial (no cuadra vs lo que el
24 07-Oct-16 DanaCAR-00093 (NC1) Engineer), during ATLAS system implementation, to R. Cuevas, 14-Oct-16
plan de Atlas dice que falta)
reinforce the document control, in their last level of C. Saldaa,
revision. M. Neri
r

Include in corrective action procedure, control plan and


FMEA (CA-PR-0063/8 FMEA process, CA-PR-0058/4 control
plan, CA-PR-0017/6 Corrective Action with customers) The
"production manager and manufacturing manager" (is R. Cuevas,
25 07-Oct-16 DanaCAR-00093 (NC1) one single role) is present in launch meeting to root cause C. Saldaa, 30-Sep-16 Evidencia parcial (ver detalle enseguida)
analysis, and make the open meeting, assigning M. Neri
responsibilities and define the scope of the session. To
give relevance and create the culture of attendance
review boards.
R
25.a 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0063 segn item 25 R. Cuevas 30-Sep-16 B Falta aprobacin de M. Lpez
25.b 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0058 segn item 25 M. Neri 30-Sep-16 r
25.c 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0017 segn item 25 N. Fuentes 30-Sep-16 r
Included in procedure control plan and FMEA, APQP, SPC,
flow chart, process sheet, operation and control chart,
R. Cuevas,
work instruction (CA-PR-0063/8 FMEA process, CA-PR-
C. Saldaa,
0058/4 control plan, CA-PR-0003/7 APQP, CA-PR-0023/2
M. Neri,
26 07-Oct-16 DanaCAR-00093 (NC1) process sheet, CA-PR-0057 Operation and control chart, 14-Oct-16 Evidencia parcial (ver detalle enseguida)
Mfg. Engineer,
CA-PR-0065 work instruction, CA-PR-0069 SPC) who
Q. Engineer,
integrates the multidisciplinary teams and their especific
Program Coord.
rolles, whit the purpose of clarify scope and
responsability.
r
26.a 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0063 segn item 26 R. Cuevas 14-Oct-16 b Falta aprobacin de M. Lpez
26.b 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0058 segn item 26 M. Neri 14-Oct-16 r Sin evidencia
26.c 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0003 segn item 26 A. Aguilar 14-Oct-16 r Sin evidencia
26.d 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0023 segn item 26 R. Cuevas 14-Oct-16 r Sin evidencia
26.e 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0057 segn item 26 M. Neri 14-Oct-16 r Sin evidencia
26.f 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0065 segn item 26 R. Cuevas 14-Oct-16 r Sin evidencia
26.g 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0069 segn item 26 M. Neri 14-Oct-16 r Sin evidencia

Deployment changes madein procedure control plan and


FMEA, APQP, SPC, flow chart, process sheet, operation
and control chart, work instruction (CA-PR-0063/8 FMEA
R. Cuevas,
process, CA-PR-0058/4 control plan, CA-PR-0003/7 APQP,
C. Saldaa,
CA-PR-0023/2 process sheet, CA-PR-0057 Operation and
M. Neri,
27 07-Oct-16 DanaCAR-00093 (NC1) control chart, CA-PR-0065 work instruction, CA-PR-0069 14-Oct-16 Evidencia entregada
Mfg. Engineer,
SPC) to multidisciplinary team (Production Manager /
Q. Engineer,
Manufacturing, Manufacturing Engineer / quality,
Program Coord.
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
in order to know and apply these procedures.

g
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
28 07-Oct-16 DanaCAR-00093 (NC1) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.

Verification by the Production and Manufacturing Manager


29 07-Oct-16 DanaCAR-00093 (NC1) M. Lpez 17-Oct-16
once the corrective actions are completed.
y

30 07-Oct-16 DanaCAR-00093 (NC1) Internal audit to the FMEA process. Internal auditor 17-Oct-16 10/17/2016
y

M. Neri,
Implementation of a review of Cardanes' twelve R. Ramrez,
customers' CSR to identify other possible omissions in L. Tarrios,
31 07-Oct-16 DanaCAR-00094 (NC2) order to produce an action plan to implement them that R. Rangel, 07-Sep-16 Evidencia parcial (ver detalle enseguida)
will be documented as an Open Issues Status Report N. Fuentes,
(form FCQUA00006). R. Olvera,
J.H. Garca
R
31.a 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente CNH segn item 31 R. Ramrez 07-Sep-16 r Sin evidencia
31.b 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente DVCM segn item 31 M. Neri 07-Sep-16 r Sin evidencia
31.c 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Dana segn item 31 R. Rangel 07-Sep-16 r Sin evidencia
31.d 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Dina segn item 31 R. Rangel 07-Sep-16 r Sin evidencia
31.e 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente FCA segn item 31 J.H. Garca 07-Sep-16 B Falta integrar a OISR entregable
31.f 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Ford segn item 31 N. Fuentes 07-Sep-16 r Sin evidencia
31.g 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Freightliner segn item 31 M. Neri 07-Sep-16 r Sin evidencia
31.h 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente John Deere segn item 31 N. Fuentes 07-Sep-16 r Sin evidencia
31.i 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente MAN segn item 31 L. Tarrios 07-Sep-16 B Falta integrar a OISR entregable
31.j 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Navistar segn item 31 R. Olvera 07-Sep-16 B Falta integrar a OISR entregable
31.k 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Nissan segn item 31 R. Ramrez 07-Sep-16 r Sin evidencia
31.l 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Paccar segn item 31 L. Tarrios 07-Sep-16 B Falta integrar a OISR entregable
Review of VDA 4.1 by the QMS Engineer in order to
identify requirements pendig to be included in Cardanes'
32 07-Oct-16 DanaCAR-00094 (NC2) QMS, and update the "Requirements vs CSR Relation J.H. Garca 07-Sep-16 11-Oct-16 Evidencia entregada
Matrix" (FCQUA00004) and other documents as
appropriate.
G
Deployment by training of the contents of VDA 4.1 and
33 07-Oct-16 DanaCAR-00094 (NC2) how it's being implemented in Cardanes' QMS to Quality J.H. Garca 07-Sep-16 Evidencia entregada
Engineers and Manufacturing Engineers. G
Refreshment on the requirements of clause 7.2.1 by the
Quality Manager to Quality Engineers, Manufacturing
A. Ochoa,
34 07-Oct-16 DanaCAR-00094 (NC2) Engineers, Personnel Development Specialist, Projects 07-Sep-16 Evidencia entregada
J.H. Garca
Coordinators, in order to know, understand and apply
them effectively.
G
Change of procedure CA-PR-0067 "Statistical Techniques"
to include the tool selection matrix shown in VDA 4 (1.
35 07-Oct-16 DanaCAR-00094 (NC2) Methods Overview), as it's a synopsis of the analytical J.H. Garca 20-Sep-16 Evidencia entregada
tools described in this manual. (QMS Engineer, 2016-09-
20)
G

Deployment by training of change to CA-PR-0067


"Statistical Techniques" to Quality and Manufacturing
Engineers, as these two positions participate and/or
36 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 27-Sep-16 Evidencia entregada
support the processes COP Development, COP Production,
and SOP Auditing and Monitoring. (QMS Engineer, 2016-
09-27).
G

Modification of WIQUA00002 "Identification and


Deployment of CSR" to include:
Name the positions that are the "touchpoints" with the
customers and might detect new or changed CSR and
where objective evidence can be found of its
implementation.
When a new or modified CSR is detected, a meeting
with the minimum participation of one member of each
process (owner preferred) to review the changes and
perform the gap analysis together, documenting when no
action is required what objective evidence that supports it
37 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
exists. An action plan shall be documented and recorded
by the corresponding Touchpoint responsible.
Even if no gap is determined, the owners of the
corresponding documents in the CSR matrix shall confirm
that their documents are in compliance by updating the
scope of those documents as described in WIQUA00004
"Document Elaboration, Approval and Review in
CompliantPro".
These changes are aimed to get the CSR review beeing
made with input from all processes and to document how
each CSR is being fulfilled. (QMS Engineer, 2016-10-14)

r
Standardize through a modification of WIQUA00004
"Document Elaboration, Approval and Review in
CompliantPro" that each document in CompliantPro must
38 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
include in its Purpose section which ISO/TS 16949 and/or
CSR and/or legal requirements it is aimed to fulfill. (QMS
Engineer, 2016-10-14)
r

Confirm that all procedures and work instructions in


CompliantPro are included in the "Requirements vs CSR
Relation Matrix" (FCQUA00004) and update it as En borrador. Se harn ms cambios al
39 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
appropriate, as an input for the document review to be mismo documento.
performed as an activity from WIQUA00002 "Identification
and Deployment of CSR". (QMS Engineer, 2016-10-14)
b

Modification of the "Requirements vs CSR Relation Matrix"


(FCQUA00004) to give more detail on which specific
areas/activities in each process take part on the
40 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
compliance to the CSR in order to identify affected
functions easier as an input for training on the job and
document review. (QMS Engineer, 2016-10-14)
r

Modification of the Team Feasibility Review form


(FCPM00007) to mention as a reminder all the different
requirement types referred by the APQP manual:
PRODUCT REQUIREMENTS: Appearance, Application,
Apportionment/allocation/fit, Complexity, Design,
Durability, Engineering drawings and specifications,
Functional, Materials, Packaging, Performance, Physical
properties, Reliability, Special Characteristics, Unit cost,
Weight. PROCESS REQUIREMENTS: Delivery, Engineering,
Equipment, Facilities, Gage/Testing equipment, Handling,
Manufacturing process, Process capability, Process
instructions, Production volumes/capacity, Special
41 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
Characteristics, Storage, Tooling. SYSTEM
REQUIREMENTS: Quality, CSR. OTHER
REQUIREMENTS/CONSTRAINTS: Approval, Costs,
Environmental, Government, Investment costs, New
technology, Planning, Program, Regulatory, Resources,
Safety, Schedules, Service, Significant production run,
Timing. This form requires the signature of the team
members (Production Manager / Manufacturing,
Manufacturing Engineer / quality, Production Coordinator /
Manufacturing / Quality, Maintenance Supervisor,
Costumer Service, Team Leader) and is a part of the APQP
records. (QMS Engineer, 2016-10-14)

Deployment by training of the changes to FCQUA00004


"Requirements vs CSR Relation Matrix" to process and
42 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
document owners and internal auditors in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
G
Deployment by training of the changes to WIQUA00004
"Document Elaboration, Approval and Review in
43 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
CompliantPro" to document owners in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
G

Deployment by training of the changes to WIQUA00002


"Identification and Deployment of CSR" to managers and
44 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
personnel in contact with customers in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
G
Deployment by training of the changes to FCPM00007
"Team Feasibility Review" to Program Coordinators in
45 10-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
order that they know and apply its changes. (QMS
Engineer, 2016-10-14) G
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
46 07-Oct-16 DanaCAR-00094 (NC2) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the Quality Manager once the corrective
47 07-Oct-16 DanaCAR-00094 (NC2) A. Ochoa 17-Oct-16
actions are completed. y

48 07-Oct-16 DanaCAR-00094 (NC2) Internal audit to the CSR process Internal auditor 17-Oct-16
y
Request to DHL to perform an 8D Report for the
production line shutdown on July 14th, 2016 in order to F. Meja
49 07-Oct-16 DanaCAR-00095 (NC3) 07-Sep-16 Evidencia entregada
identify if additional actions are required to prevent R. Gmez
recurrence. G

Refreshment by the Quality Manager to the Materials


Manager, Warehouse Coordinator, DHL Site Coordinator,
Quality Engineers, Customer Service, and SQA on the
50 07-Oct-16 DanaCAR-00095 (NC3) A. Ochoa 07-Sep-16 Evidencia entregada
requirements of clauses 8.5.2 to 8.5.3 and 4.1 to 4.1.1
with the purpose that they know, understand and
effectively apply its requirements.
G

1) Modify procedure CA-PR-0009 "Control of Contractors


and Service Suppliers" to include the management of
corrective actions from outsourced processes by
51 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16 Evidencia entregada
requesting an 8D when nonconforming products or
services are delivered and/or when planned results are
not achieved.
G

2) Deployment of the change to CA-PR-0009 "Control of


Contractors and Service Suppliers" to representatives of Se est usando la difusin general, pero en
52 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 07-Oct-16
the organizations that perform services that might affect este caso la audiencia es otra.
quality, in order that they know and apply it.
B

3) Elaborate a document that shows the default


purchasing information / supplier selection criteria to
apply by commodity, as a guidance to Purchasing. This J.H. Garca,
53 07-Oct-16 DanaCAR-00095 (NC3) document will establish 8D as a requirement for R. Olvera, 14-Oct-16 Falta aprobacin de A. Ochoa
outsourced services suppliers, among other A. Ochoa
requirements, specially when the requester do not specify
it.
B
4) Issue a request to Purchasing to abide to the document
mentioned earlier, i.e. take it into account in future
contract reviews and selection of suppliers, except in
54 07-Oct-16 DanaCAR-00095 (NC3) A. Ochoa 14-Oct-16 FCQUA00025
exceptional cases that must be approved by a "letter of
sole supplier" form (this form is used to justify exceptions
and obtain its corresponding approvals).
r

5) Deployment of the default supplier selection criteria


(action #3) to managers, department coordinators, and J.H. Garca,
Se est usando la difusin general, pero en
55 07-Oct-16 DanaCAR-00095 (NC3) Purchasing personnel, as they take part on the selection, R. Olvera, 14-Oct-16
este caso la audiencia es otra.
evaluation and reevaluation of outsourced service A. Ochoa
suppliers, in order that they know and apply them.
B
6) Identify the responsibles of subcontracted processes
56 07-Oct-16 DanaCAR-00095 (NC3) and schedule a Problem Solving and/or RCA training for R. Andrade 14-Oct-16
those who don't have it. r

7) Add on CA-FC-0085 "Induction Constance" checklist


form the training "Management By Fact" (a problem
solving methodology) as a topic additional to the QMS R. Andrade
57 07-Oct-16 DanaCAR-00095 (NC3) introductory training as a part of non-union employees S. Oln 14-Oct-16 Falta aprobacin de J. Briones
induction. This training has a minimimum duration of 4 J. Mendoza
hours and new hires will have to take it during their first 3
months.
B
8) Add by default RCA and Problem Solving in all job
descriptions. Standardize that practice by modifying the R. Andrade,
58 07-Oct-16 DanaCAR-00095 (NC3) 14-Oct-16
instruction WIHR00001 "Job Descriptions Non-Union L. Campos
Personnel". r

9) Deployment of changes to CA-FC-0085 and WIHR00001


to Managers and Organizational Development and Se est usando la difusin general, pero en
59 07-Oct-16 DanaCAR-00095 (NC3) J. Briones 14-Oct-16
Personnel Development personnel, in order that they este caso la audiencia es otra.
know and apply the changes.
B

10) Add "Annex A" from CQI-21 as a reference annex to


the procedures CA-PR-0008 "General Corrective and
Preventive Action (Quality)", CA-PR-0017 "Corrective
60 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16
Action with Customers" and CA-PR-0011 "Incoming
Inspection and Testing" as an orientation of what is
expected to observe in a corrective action.
r
En borrador. Se harn ms cambios al
60.a 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0008 segn item 60 J.H. Garca
B mismo documento.
60.b 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0017 segn item 60 N. Fuentes r Sin evidencia
60.c 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0011 segn item 60 R. Olvera r Sin evidencia

14) Deployment of changes to CA-PR-0008 "General


Corrective and Preventive Action (Quality)", CA-PR-0017
"Corrective Action with Customers" and CA-PR-0011
61 07-Oct-16 DanaCAR-00095 (NC3) "Incoming Inspection and Testing" on the "Sharing" A. Ochoa 14-Oct-16 Evidencia entregada
meeting with the attendance of Cardanes' operating and
administrative personnel, in order that they know and
apply them.
G
11) Separate the corrective action process from the "SOP
Auditing and Monitoring" and review its alignment with
clauses 8.5.2 to 8.5.2.4 and applicable CSRs, in order to
62 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16 Sin evidencia
improve the definition and visibility of the process and
give it a more logical structure. This separation will be
reflected on Cardanes' QMS Manual (M-00001).
r

12) Review of of procedures CA-PR-0008 "General


Corrective and Preventive Action (Quality)", CA-PR-0017
J.H. Garca
"Corrective Action with Customers" and CA-PR-0011
63 07-Oct-16 DanaCAR-00095 (NC3) N. Fuentes 14-Oct-16 Evidencia parcial (ver detalle enseguida)
"Incoming Inspection and Testing" to improve their
R. Olvera
alignment with clauses 8.5.2 to 8.5.2.4 and applicable
CSRs, and the revised corrective action process.
r
63.a 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0008 segn item 25 J.H. Garca r Sin evidencia
63.b 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0017 segn item 25 N. Fuentes r Sin evidencia
63.c 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0011 segn item 25 R. Olvera r Sin evidencia

13) Deployment of the changes to the QMS Manual (M-


00001) on the "Sharing" meeting with the attendance of
64 07-Oct-16 DanaCAR-00095 (NC3) Cardanes' operating and administrative personnel, in A. Ochoa 14-Oct-16 Evidencia entregada
order that they understand the corrective action process
interaction with all other processes.
G
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
65 07-Oct-16 DanaCAR-00095 (NC3) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the Quality and Materials Manager once A. Ochoa
66 07-Oct-16 DanaCAR-00095 (NC3) 17-Oct-16
the corrective actions are completed. M. Bravo y

67 07-Oct-16 DanaCAR-00095 (NC3) Internal audit to the Corrective Actions process Internal auditor 17-Oct-16
y

1) Review and correction of CA-WI-0240. Review


packaging instructions form to include the minimum
characteristics to be specified. (Customer service and
shipping coordinator, 09/07/2016)
The minimum of characteristics are the following,
Falta aprobacin de M. Bravo a ltima
68 07-Oct-16 DanaCAR-00096 (NC4) according CA-WI-0240/6: R. Silva 07-Sep-16
correccin
instructions for the strapping
instructions for the stacking
heat treated wooden pallet
number of strips
number of and labels.
B

2) Put a controlled copies binder in the railroad spur


shipping area to assure the packaging instructions and
the label color code are available to personnel in the
area. (Customer service and shipping coordinator,
69 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 Evidencia entregada
09/07/2016).
The purpose to have the labels colors code is to interpret
customer destination , We put a information folder in site.
Labels are generated in the production line.
g
3) Deployment/training to personnel railroad spur
shipping area. (Customer service and shipping
coordinator, 09/08/2016)
Training by Customer service and shipping coordinator
and DHL coordinator of the use and manage of packaging
70 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 Evidencia entregada
instructions to (DHL Coordinator, Customer service and
shipping coordinator, shipping coordinator, lift truck
operator, DHL general services, customer services). With
the purpose that they know and apply this documents.
(Customer service and shipping coordinator, 09/07/2016)

4) Update of DHL's site coordinator checklist to include


R. Gmez
71 07-Oct-16 DanaCAR-00096 (NC4) the minimum packaging requirements. (DHl coordinator, 07-Sep-16 Evidencia entregada
R. Silva
Customer service and shipping coordinator, 09/07/2016)
g
5) Locate the binder in a visible, easy access area for
72 07-Oct-16 DanaCAR-00096 (NC4) quick reference. (Customer service and shipping R. Silva 07-Sep-16 Evidencia entregada
coordinator, 09/07/2016) g

1) Review packaging instructions form to include the


minimum characteristics to be specified. (Customer
service and Shipping coordinator, 09/08/2016)
The minimum of characteristics are the following,
according CA-WI-0240/6:
73 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16 Evidencia entregada
instructions for the strapping
instructions for the stacking
heat treated wooden pallet
number of strips
number of and labels.
g

2) Put a controlled copies binder in the railroad spur


shipping area to assure the packaging instructions and
the label color code are available to personnel in the
area. (Customer service and shipping coordinator,
74 07-Oct-16 DanaCAR-00096 (NC4) 09/08/2016). R. Silva 08-Sep-16 Evidencia entregada

The purpose to have the labels colors code is to interpret


customer destination , We put a information folder in site.
Labels are generated in the production line.
g

3) Deployment/training to personnel railroad spur


shipping area. (Customer service and Shipping
coordinator, 09/08/2016)
Training by Customer service and shipping coordinator
75 07-Oct-16 DanaCAR-00096 (NC4) and DHL coordinator of the use and manage of packaging R. Silva 08-Sep-16 Evidencia entregada
instructions to (DHL Coordinator, Customer service and
shipping coordinator, shipping coordinator, lift truck
operator, DHL general services, customer services). With
the purpose that they know and apply this documents.
g

4) Update of DHL's site coordinator checklist to include


R. Gmez
76 07-Oct-16 DanaCAR-00096 (NC4) the minimum packaging requirements. (DHL coordinator, 08-Sep-16 Evidencia entregada
R. Silva
Customer service and shipping coordinator, 09/08/2016)
g
5) Locate the binder in a visible, easy access area for
R. Gmez
77 07-Oct-16 DanaCAR-00096 (NC4) quick reference. (Customer service and shipping 08-Sep-16 Evidencia entregada
R. Silva
coordinator, 09/08/2016) g

6) Modification procedure CA-PR-0033/3 Packaging and


labeling (added the shipping personal must be training
using the packaging work instruction including outsurcing
78 07-Oct-16 DanaCAR-00096 (NC4) personal and the training record must be submited to HR, R. Silva 14-Oct-16 Falta aprobacin de M. Bravo
in order to assure the training is done using the most
current version of the work instruction). (Customer
service and shipping coordinator, 10/14/2016)
B

7) create a new work instruction to describe the


activities to assign roles and permissions in compliant
pro, including that when a role or ownership is changed
79 07-Oct-16 DanaCAR-00096 (NC4) J.H. Garca 14-Oct-16 Sin evidencia
the administrator must notify the new assignee, in order
to assure that he is aware of the new responsability (QMS
engineer, 10/14/2016).
r

8.- Modification procedure CA-PR-0009 Control of


contractor and supplier to include that when an
outsourced process supplier needs to create or modify a
80 07-Oct-16 DanaCAR-00096 (NC4) document releated to its activities for cardanes, in must J.H. Garca 14-Oct-16 Evidencia entregada
be reviewed by the Cardanes person in charge, in order
to prevent an identify possible misaligments of the
quality systems (QMS engineer, 10/14/2016).
G
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
81 07-Oct-16 DanaCAR-00096 (NC4) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the Materials Manager once the corrective
82 07-Oct-16 DanaCAR-00096 (NC4) M. Bravo 17-Oct-16
actions are completed. y

83 07-Oct-16 DanaCAR-00096 (NC4) Internal audit to the Packaging process Internal auditor 17-Oct-16
y

All production lines were swept and 31 equipments were


M. Neri
found without MSA from 5000. (08/28/2016, Quality
84 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 07-Sep-16 Evidencia entregada
Coordinator Manuel Neri /Quality Engineering Manuel
A. Mandujano
Pia/ Thecnician Metrology Alejandro Mandujano)
g

It was provided a refreshment training by the quality


manager about the requeriments of the clause 7.6.1 to
the next positions: Quality Engineer, Manufacturing
Engineer, Gages Technicians and Metrology Technicians, M. Neri
85 07-Oct-16 DanaCAR-00097 (NC5) with the objective, they know, understand and apply the M. Pia 07-Sep-16 Evidencia entregada
MSA studies effectively. A. Mandujano
08/30/16 Quality Coordinator Manuel Neri /Quality
Engineering Manuel Pia/ Thecnician Metrology Alejandro
Mandujano
G

It was obtained counseling by Engineer Francisco


Hernandez, Metrolab's consultant, according to 4th
M. Neri
edition of MSA.
86 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 07-Sep-16 Evidencia entregada
08/22/16 Quality Coordinator Manuel Neri /Quality
A. Mandujano
Engineering Manuel Pia/ Thecnician Metrology Alejandro
Mandujano
G
Scheduling of an MSA training (16 hrs) to Gages
Technicians and Metrology Technicians to be imparted by
87 07-Oct-16 DanaCAR-00097 (NC5) R. Andrade 07-Sep-16 Evidencia entregada
Metrolab supplier. (Personnel Development Specialist,
07/09/2016) G

1) develop an action plan* to include all the equipments


that currently dont have MSA studies, in the gagetrak
program (MSA following up).
"the studies will be performed according to the chapter IV
manual MSA"
M. Neri
* Activities to be developed:
88 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 09-Sep-16 Sin evidencia
Verify that all the equipments recorded in the Control Plan
A. Mandujano
have MSA studies.
Verify that all the equipments recorded in the Control Plan
uploaded in the Gagetrak.
Include all the equipment wish have a calibration or msa
date expired in the Gagetrk program tracking.
r

2) Updating our work instruction WIQUA00008


"Dimensional and Gages Laboratories Service Suppliers M. Neri
89 07-Oct-16 DanaCAR-00097 (NC5) Instruction" to include the following controls: M. Pia 12-Oct-16 Falta aprobacin de A. Ochoa
ISO/IEC 17025 vigent accreditation. A. Mandujano
Scope consistent with the supplied services.
b

3) Inclusion in the procedure CA-PR-0042 "MSA" of a flow


chart , that needs to be done by the Calibration
M. Neri
Technician in order to prevent doing a wrong study that
90 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16 Falta aprobacin de A. Ochoa
specifies the applicable kind of study according to the
A. Mandujano
measurement equipment (both replicable and non-
replicable) when a msa study shall be a performed.
b
4) Addition of a section within the FCQUA00007
M. Neri
"Measurement Equipment Assignment" form as a
91 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 Evidencia entregada
checklist to ensure that the equipment is released having
A. Mandujano
its MSA, calibration and supplier certificate. G
5) Deployment of the modifications to form FCQUA00007 M. Neri
92 07-Oct-16 DanaCAR-00097 (NC5) "Measurement Equipment Assignment" to Quality and M. Pia 05-Oct-16 Evidencia entregada
Manufacturing Engineers. A. Mandujano G

6) Addition of a text within section 7 of the "APQP"


procedure (CA-PR-0003), to include the gages lab
M. Neri
personnel during the analysis for new measurement
93 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 Evidencia entregada
equipments, modifications and reassignments, in order to
A. Mandujano
identify possible necesities related with measuring
equipments and its corresponding studies.
G
7) Deployment of the modification to "APQP" procedure M. Neri
94 07-Oct-16 DanaCAR-00097 (NC5) (CA-PR-0003) to the Quality and Manufacturing Engineers. M. Pia 05-Oct-16 Evidencia entregada
A. Mandujano G
8) Modification of item 5.6 of the CA-PR-0022 "Adjustment
and Verification of Inspection, Measurement and Test
Equipment" to add that all new, relocated and
reengineered measurement equipment shall have its MSA
M. Neri
study and its calibration and its supplier certificate before
95 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 Evidencia entregada
being released to the production lines. Furthermore, the
A. Mandujano
release shall be notified by the acknowledgement
signature of the Metrology Technician in the FCQUA00007
"Measurement Equipment Assignment" form by the
Quality and Manufacturing Engineers.
G

9) Develope a turtle diagram, that mentions the reasons


why should perform a MSA study (When, how often it is
to be done)
Who: the responsable and competent personal in charge
on this activity.(Quality Coordinator Manuel Neri /Quality
Engineering Manuel Pia/ Thecnician Metrology Alejandro
M. Neri
Mandujano)
96 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16 Falta aprobacin de A. Ochoa
How: Using the visual aids,WI, flow charts, as guidance to
A. Mandujano
meet this actvities
What: (Scope) this action will apply to all measurements
equipments
How many: 90% the new objective will be that a least the
90% of the equipment scheduled have the calibration and
the msa studies against the program.

b
10) Deployment of the modification to procedure CA-PR-
M. Neri
0022 "Adjustment and Verification of Inspection,
97 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 05-Oct-16 Evidencia entregada
Measurement and Test Equipment" to Manufacturing and
A. Mandujano
Quality Engineers. G
M. Neri
11) Configuration of the GageTrak software to make the
98 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16 Subieron evidencia, pero no se entiende.
MSA a mandatory field, in order to set it as a poka-yoke)
A. Mandujano B
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
99 07-Oct-16 DanaCAR-00097 (NC5) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the Quality Manager once the corrective
100 07-Oct-16 DanaCAR-00097 (NC5) A. Ochoa 17-Oct-16
actions are completed. y

101 07-Oct-16 DanaCAR-00097 (NC5) Internal audit to the MSA process Internal auditor 17-Oct-16
y
The course of analysis and problem solving was R. Andrade
102 07-Oct-16 DanaCAR-00098 (NC6) 06-Sep-16 Evidencia entregada
implemented for the supervisor producccion F. Torres G

F.Torres
A.Gutierrez
Include in the annual training program 2016 in the course
G. Sanchez
103 07-Oct-16 DanaCAR-00098 (NC6) of analysis and problem solving production supervisors to 06-Sep-16 Evidencia entregada
M.Cordero
comply with this competition.
R.Ocampo
R.Andrade
G
Request managers area (quality, manufacturing,
production, HR, comptroller general management,
104 07-Oct-16 DanaCAR-00098 (NC6) maintenance) through an email by the Head of HR the J. Briones 14-Oct-16 Evidencia entregada
review of the DNC made to identify courses that were not
identified and require scheduled in the training plan.
g

Reinforcement of the requirements applicable to clauses


6.2.2 to 6.2.2.3 for staff people responsible
(managements and coordinations, quality,
105 07-Oct-16 DanaCAR-00098 (NC6) A. Ochoa 12-Oct-16 Evidencia entregada
manufacturing, production, manufacturing, maintenance,
contraloria) in order to know and applied in a manner
effective requirements of the standard.
G

1. Develop plan to include in Cpro job profiles to reinforce


compliance and document control permits modification L. Campos
106 07-Oct-16 DanaCAR-00098 (NC6) and approval to have the job evaluation by direct head R. Andrade 30-Sep-16 Evidencia entregada
having the validation and objectivity in the review to J. Briones
identify discrepancies in current profiles.
G
L. Campos
2. Up to Cpro job descriptions adding those responsible
107 07-Oct-16 DanaCAR-00098 (NC6) R. Andrade 30-Sep-16 se tienen las descripciones (errores)
for review and validation (Head, manager and staff ranks)
J. Briones b

3. Generate an internal audit process for validation of job


descriptions (each area manager validated according to
annual calendar job descriptions of your area to validate R. Andrade
108 07-Oct-16 DanaCAR-00098 (NC6) 14-Oct-16
your upgrade) by filling a checklist that includes the main J. Briones
points detonating the process of DNC (CSR, Mov. staff,
new employee, fortified positions, EV. performance)
r

4.Review the job profiles of all areas and positions


(quality, manufacturing, rh, maintenance, reporting,
production) together with the heads and managers to
R. Andrade
109 07-Oct-16 DanaCAR-00098 (NC6) identify the direct Gap by area / by-post (actual vs 14-Oct-16 Falta aprobacin de J. Briones
J. Briones
current) and include each area as an indicator of the% of
compliance as to include training program the identified
need
B

5. Carry out a check list for validation of input changes


DNC (CSR, Mov. Staff, new employee, fortified positions, R. Andrade
110 07-Oct-16 DanaCAR-00098 (NC6) 14-Oct-16 Falta aprobacin de J. Briones
EV. Performance fortified positions) quarterly to add the J. Briones
corresponding requirements to apply according positions
B
6. Make a statement by the head of HR to include in the
evaluation of 2017 performance objectives applicable to
111 07-Oct-16 DanaCAR-00098 (NC6) compliance with technical expertise where all areas J. Briones 14-Oct-16 Evidencia entregada
involved (quality, manufacturing, HR, comptroller, Heads
and Managers inclusion of area
G
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
112 07-Oct-16 DanaCAR-00098 (NC6) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the HRBP once the corrective actions are
113 07-Oct-16 DanaCAR-00098 (NC6) J. Briones 17-Oct-16
completed. y

114 07-Oct-16 DanaCAR-00098 (NC6) Internal audit to the DNC process Internal auditor 17-Oct-16
y
Program Name: NCs de auditora TV 2016-08
Program Manager: Alfonso Ochoa

Open Issues Status Report (OISR)


R/Y/B/G Status

Last Revision Date: October 16, 2016


60
Initial Revision Date: September 7, 2016 50

Revised By: J.H. Garca 64% 40

# Of Items 144 Percent 30

Completion of Task is Lagging Behind and It is Affecting the Overall Timing of the Program, Another Discipline or Program Goals # Red 36 25% 20

# Yellow 19 13%
10
Completion of the Task is Behind but it is not Affecting the Overall Success of the Program and There is a Plan to get the Task Compl
0
Task is completed but is pending of approvals # Blue 31 22% # Red # Yellow # Blue # Green
Task has Been Completed # Green 58 40%

Actual Status
Item # Priority Date Initiated Reference Description of Action(s) Needed/ Taken Champion Due Date for Closure Comments
Closure Date R/Y/B/G

Seguimie
01 Todas Capturar NCs en CompliantPro J.H. Garca 19-Aug-16 18-Aug-16 DanaCAR-00093 a -00098
nto G
Seguimie
02 DanaCAR-00093 (NC1) Subir avance a CompliantPro M. Lpez 05-Sep-16 07-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
03 DanaCAR-00093 (NC1) Subir evidencias y enviar a aprobacin DanaCAR-00093 M. Lpez 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
04 DanaCAR-00094 (NC2) Subir avance a CompliantPro A. Ochoa 05-Sep-16 06-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
05 DanaCAR-00094 (NC2) Subir evidencias y enviar a aprobacin DanaCAR-00093 A. Ochoa 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
06 DanaCAR-00095 (NC3) Subir avance a CompliantPro M. Bravo 05-Sep-16 06-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
07 DanaCAR-00095 (NC3) Subir evidencias y enviar a aprobacin DanaCAR-00093 M. Bravo 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
08 DanaCAR-00096 (NC4) Subir avance a CompliantPro M. Bravo 05-Sep-16 05-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
09 DanaCAR-00096 (NC4) Subir evidencias y enviar a aprobacin DanaCAR-00093 M. Bravo 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
10 DanaCAR-00097 (NC5) Subir avance a CompliantPro A. Ochoa 05-Sep-16 05-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
11 DanaCAR-00097 (NC5) Subir evidencias y enviar a aprobacin DanaCAR-00093 A. Ochoa 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
12 DanaCAR-00098 (NC6) Subir avance a CompliantPro J. Briones 05-Sep-16 06-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
13 DanaCAR-00098 (NC6) Subir evidencias y enviar a aprobacin DanaCAR-00093 J. Briones 18-Oct-16
nto y Bulmaro a CompliantPro.

The other shipment area (driveshafts) has its own set of


14 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 21-Oct-16 Accin no comprometida
packaging instructions that will be reviewed and updated.
y
R. Cuevas
Validate update FMEA, control Plan, process Sheets VS
15 27-Sep-16 DanaCAR-00093 (NC1) M. Neri 12-Oct-16 Accin no comprometida
ISCAR list January 2016 to current date.
C. Saldaa r
The PFMEA # 3 was corrected on 08/18/2016, Added
Failure mode (Glue over label), update of date last
16 07-Oct-16 DanaCAR-00093 (NC1) revision, of PFMEA and Control plan, controls of detection C. Hernndez 18-Aug-16 18-Aug-16 Evidencia entregada
and NPR califcation, according to costumer complaint CC-
93 of FCA.
G
Validate update FMEA, control Plan, process Sheets VS
actions defined in the 8D issued for claims of customer, C. Hernndez,
17 07-Oct-16 DanaCAR-00093 (NC1) of January to current date, In that period they were L. Tarrios, 20-Sep-16 Sin evidencia
received 5 of Navistar, 2 FCA, 2 Nissan, 1 Dina and 1 J. Ugalde
Kenworth.
r

Reinforcement training on Core Tools to the


multidisciplinary APQP team (Production Manager /
Manufacturing, Manufacturing Engineer / quality,
Production Coordinator / Manufacturing / Quality,
18 07-Oct-16 DanaCAR-00093 (NC1) Maintenance Supervisor, Costumer Service, Team R. Andrade 30-Sep-16 Evidencia entregada
Leader). make one evaluation by year of core tools, and
based on result, make one program by reinduction the
personal, aligned to the matrix of system skills fulfillment
quality management (see nonconformity 6).
G

Update Check List 8D format FCQUA00022 / 1 to include


review of PFMEA in D4, and add to the list of approvers to
the coordinators and manager involved in the update
PFMEA, before sending the 8D to customer approval. (CA-
PR-0063/8 FMEA process, CA-PR-0058/4 Control Plan, CA-
19 07-Oct-16 DanaCAR-00093 (NC1) PR-0017/6 Corrective Action with customers) With L. Tarrios 30-Sep-16 Evidencia entregada
signature of multidisciplinary team (Production Manager /
Manufacturing, Manufacturing Engineer / quality,
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
in the check list FCQUA00022/2

Include in procedure (CA-PR-0063/8 FMEA process, CA-PR-


0058/4 Control Plan, CA-PR-0017/6 Corrective Action with
customers) "develop minute sheet FCQUA00018 / 1 to
close 8D including evidence of close activities provided
R. Cuevas
by multidisciplinary team (Production Manager /
20 07-Oct-16 DanaCAR-00093 (NC1) M. Neri 14-Oct-16 Evidencia parcial (ver detalle enseguida)
Manufacturing, Manufacturing Engineer / quality,
N. Fuentes
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team
Leader), and complete all check list items 8D
FCQUA00022 / 1
r
20.a 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0063 segn item 20 R. Cuevas 14-Oct-16 B Falta aprobacin de M. Lpez
20.b 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0058 segn item 20 M. Neri 14-Oct-16 . Sin evidencia
En borrador. Se harn ms cambios al
20.c 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0017 segn item 20 N. Fuentes 14-Oct-16
B mismo documento.
Deployment all multidiciplinary team member (Production
Manager / Manufacturing, Manufacturing Engineer /
quality, Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
21 07-Oct-16 DanaCAR-00093 (NC1) the changes made in the check list FCQUA00022 / 1 and M. Neri 07-Oct-16 Evidencia entregada
procedure (CA-PR-0063/8 FMEA process, CA-PR-0058/4
Control plan, CA-PR-0017/6 Corrective Action with
customers) In order to communicate that PFMEA shall be
use into root cause analysis

Develop implementation plan for integrate Atlas system


to replace obsolete systems (Software CAPP and excel
sheet) for all Information Management and udated
process. Training in the use of ATLAS system, to R. Cuevas,
22 07-Oct-16 DanaCAR-00093 (NC1) manufacturing engineer and quality engineer to be C. Saldaa, 30-Sep-16 Evidencia entregada
responsible for the administration of this information. The M. Neri
ATLAS system is capable for doing cross-reference of
process documentation, the ERP (EB2) and the design
data base (PLM) to detect posible omission.
G

Establish following meetings to Atlas System


implementation, to verify compliance with the
implementation plan every two weeks, this meeting
must be attended for Manufacturing Coordinator, R. Cuevas,
23 07-Oct-16 DanaCAR-00093 (NC1) manufacturing engineer,quality engineer and production C. Saldaa, 30-Sep-16 Evidencia entregada
cordinator because they are responsible for the M. Neri
administration and use of the process information
according to procedure CA-PR-0063/8 FMEA process, CA-
PR-0058/4 Control Plan, CA-PR-0017/6).
G
Upload in CPRO system the last level of PFMEA Mfg. Engineer,
(Manufacturing Engineer) and control plan (Quality Q. Engineer,
Evidencia parcial (no cuadra vs lo que el
24 07-Oct-16 DanaCAR-00093 (NC1) Engineer), during ATLAS system implementation, to R. Cuevas, 14-Oct-16
plan de Atlas dice que falta)
reinforce the document control, in their last level of C. Saldaa,
revision. M. Neri
r

Include in corrective action procedure, control plan and


FMEA (CA-PR-0063/8 FMEA process, CA-PR-0058/4 control
plan, CA-PR-0017/6 Corrective Action with customers) The
"production manager and manufacturing manager" (is R. Cuevas,
25 07-Oct-16 DanaCAR-00093 (NC1) one single role) is present in launch meeting to root cause C. Saldaa, 30-Sep-16 Evidencia parcial (ver detalle enseguida)
analysis, and make the open meeting, assigning M. Neri
responsibilities and define the scope of the session. To
give relevance and create the culture of attendance
review boards.
R
25.a 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0063 segn item 25 R. Cuevas 30-Sep-16 B Falta aprobacin de M. Lpez
25.b 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0058 segn item 25 M. Neri 30-Sep-16 r
25.c 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0017 segn item 25 N. Fuentes 30-Sep-16 r
Included in procedure control plan and FMEA, APQP, SPC,
flow chart, process sheet, operation and control chart,
R. Cuevas,
work instruction (CA-PR-0063/8 FMEA process, CA-PR-
C. Saldaa,
0058/4 control plan, CA-PR-0003/7 APQP, CA-PR-0023/2
M. Neri,
26 07-Oct-16 DanaCAR-00093 (NC1) process sheet, CA-PR-0057 Operation and control chart, 14-Oct-16 Evidencia parcial (ver detalle enseguida)
Mfg. Engineer,
CA-PR-0065 work instruction, CA-PR-0069 SPC) who
Q. Engineer,
integrates the multidisciplinary teams and their especific
Program Coord.
rolles, whit the purpose of clarify scope and
responsability.
r
26.a 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0063 segn item 26 R. Cuevas 14-Oct-16 b Falta aprobacin de M. Lpez
26.b 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0058 segn item 26 M. Neri 14-Oct-16 r Sin evidencia
26.c 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0003 segn item 26 A. Aguilar 14-Oct-16 r Sin evidencia
26.d 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0023 segn item 26 R. Cuevas 14-Oct-16 r Sin evidencia
26.e 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0057 segn item 26 M. Neri 14-Oct-16 r Sin evidencia
26.f 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0065 segn item 26 R. Cuevas 14-Oct-16 r Sin evidencia
26.g 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0069 segn item 26 M. Neri 14-Oct-16 r Sin evidencia

Deployment changes madein procedure control plan and


FMEA, APQP, SPC, flow chart, process sheet, operation
and control chart, work instruction (CA-PR-0063/8 FMEA
R. Cuevas,
process, CA-PR-0058/4 control plan, CA-PR-0003/7 APQP,
C. Saldaa,
CA-PR-0023/2 process sheet, CA-PR-0057 Operation and
M. Neri,
27 07-Oct-16 DanaCAR-00093 (NC1) control chart, CA-PR-0065 work instruction, CA-PR-0069 14-Oct-16 Evidencia entregada
Mfg. Engineer,
SPC) to multidisciplinary team (Production Manager /
Q. Engineer,
Manufacturing, Manufacturing Engineer / quality,
Program Coord.
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
in order to know and apply these procedures.

g
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
28 07-Oct-16 DanaCAR-00093 (NC1) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.

Verification by the Production and Manufacturing Manager


29 07-Oct-16 DanaCAR-00093 (NC1) M. Lpez 17-Oct-16
once the corrective actions are completed.
y

30 07-Oct-16 DanaCAR-00093 (NC1) Internal audit to the FMEA process. Internal auditor 17-Oct-16 10/17/2016
y

M. Neri,
Implementation of a review of Cardanes' twelve R. Ramrez,
customers' CSR to identify other possible omissions in L. Tarrios,
31 07-Oct-16 DanaCAR-00094 (NC2) order to produce an action plan to implement them that R. Rangel, 07-Sep-16 Evidencia parcial (ver detalle enseguida)
will be documented as an Open Issues Status Report N. Fuentes,
(form FCQUA00006). R. Olvera,
J.H. Garca
R
31.a 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente CNH segn item 31 R. Ramrez 07-Sep-16 r Sin evidencia
31.b 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente DVCM segn item 31 M. Neri 07-Sep-16 r Sin evidencia
31.c 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Dana segn item 31 R. Rangel 07-Sep-16 r Sin evidencia
31.d 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Dina segn item 31 R. Rangel 07-Sep-16 r Sin evidencia
31.e 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente FCA segn item 31 J.H. Garca 07-Sep-16 B Falta integrar a OISR entregable
31.f 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Ford segn item 31 N. Fuentes 07-Sep-16 r Sin evidencia
31.g 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Freightliner segn item 31 M. Neri 07-Sep-16 r Sin evidencia
31.h 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente John Deere segn item 31 N. Fuentes 07-Sep-16 r Sin evidencia
31.i 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente MAN segn item 31 L. Tarrios 07-Sep-16 B Falta integrar a OISR entregable
31.j 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Navistar segn item 31 R. Olvera 07-Sep-16 B Falta integrar a OISR entregable
31.k 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Nissan segn item 31 R. Ramrez 07-Sep-16 r Sin evidencia
31.l 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Paccar segn item 31 L. Tarrios 07-Sep-16 B Falta integrar a OISR entregable
Review of VDA 4.1 by the QMS Engineer in order to
identify requirements pendig to be included in Cardanes'
32 07-Oct-16 DanaCAR-00094 (NC2) QMS, and update the "Requirements vs CSR Relation J.H. Garca 07-Sep-16 11-Oct-16 Evidencia entregada
Matrix" (FCQUA00004) and other documents as
appropriate.
G
Deployment by training of the contents of VDA 4.1 and
33 07-Oct-16 DanaCAR-00094 (NC2) how it's being implemented in Cardanes' QMS to Quality J.H. Garca 07-Sep-16 Evidencia entregada
Engineers and Manufacturing Engineers. G
Refreshment on the requirements of clause 7.2.1 by the
Quality Manager to Quality Engineers, Manufacturing
A. Ochoa,
34 07-Oct-16 DanaCAR-00094 (NC2) Engineers, Personnel Development Specialist, Projects 07-Sep-16 Evidencia entregada
J.H. Garca
Coordinators, in order to know, understand and apply
them effectively.
G
Change of procedure CA-PR-0067 "Statistical Techniques"
to include the tool selection matrix shown in VDA 4 (1.
35 07-Oct-16 DanaCAR-00094 (NC2) Methods Overview), as it's a synopsis of the analytical J.H. Garca 20-Sep-16 Evidencia entregada
tools described in this manual. (QMS Engineer, 2016-09-
20)
G

Deployment by training of change to CA-PR-0067


"Statistical Techniques" to Quality and Manufacturing
Engineers, as these two positions participate and/or
36 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 27-Sep-16 Evidencia entregada
support the processes COP Development, COP Production,
and SOP Auditing and Monitoring. (QMS Engineer, 2016-
09-27).
G

Modification of WIQUA00002 "Identification and


Deployment of CSR" to include:
Name the positions that are the "touchpoints" with the
customers and might detect new or changed CSR and
where objective evidence can be found of its
implementation.
When a new or modified CSR is detected, a meeting
with the minimum participation of one member of each
process (owner preferred) to review the changes and
perform the gap analysis together, documenting when no
action is required what objective evidence that supports it
37 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
exists. An action plan shall be documented and recorded
by the corresponding Touchpoint responsible.
Even if no gap is determined, the owners of the
corresponding documents in the CSR matrix shall confirm
that their documents are in compliance by updating the
scope of those documents as described in WIQUA00004
"Document Elaboration, Approval and Review in
CompliantPro".
These changes are aimed to get the CSR review beeing
made with input from all processes and to document how
each CSR is being fulfilled. (QMS Engineer, 2016-10-14)

r
Standardize through a modification of WIQUA00004
"Document Elaboration, Approval and Review in
CompliantPro" that each document in CompliantPro must Falta aprobacin de J.C. Gonzlez y A.
38 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
include in its Purpose section which ISO/TS 16949 and/or Ochoa
CSR and/or legal requirements it is aimed to fulfill. (QMS
Engineer, 2016-10-14)
b

Confirm that all procedures and work instructions in


CompliantPro are included in the "Requirements vs CSR
Relation Matrix" (FCQUA00004) and update it as
39 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Falta aprobacin de A. Ochoa
appropriate, as an input for the document review to be
performed as an activity from WIQUA00002 "Identification
and Deployment of CSR". (QMS Engineer, 2016-10-14)
b

Modification of the "Requirements vs CSR Relation Matrix"


(FCQUA00004) to give more detail on which specific
areas/activities in each process take part on the
40 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Falta aprobacin de A. Ochoa
compliance to the CSR in order to identify affected
functions easier as an input for training on the job and
document review. (QMS Engineer, 2016-10-14)
b

Modification of the Team Feasibility Review form


(FCPM00007) to mention as a reminder all the different
requirement types referred by the APQP manual:
PRODUCT REQUIREMENTS: Appearance, Application,
Apportionment/allocation/fit, Complexity, Design,
Durability, Engineering drawings and specifications,
Functional, Materials, Packaging, Performance, Physical
properties, Reliability, Special Characteristics, Unit cost,
Weight. PROCESS REQUIREMENTS: Delivery, Engineering,
Equipment, Facilities, Gage/Testing equipment, Handling,
Manufacturing process, Process capability, Process
instructions, Production volumes/capacity, Special
41 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
Characteristics, Storage, Tooling. SYSTEM
REQUIREMENTS: Quality, CSR. OTHER
REQUIREMENTS/CONSTRAINTS: Approval, Costs,
Environmental, Government, Investment costs, New
technology, Planning, Program, Regulatory, Resources,
Safety, Schedules, Service, Significant production run,
Timing. This form requires the signature of the team
members (Production Manager / Manufacturing,
Manufacturing Engineer / quality, Production Coordinator /
Manufacturing / Quality, Maintenance Supervisor,
Costumer Service, Team Leader) and is a part of the APQP
records. (QMS Engineer, 2016-10-14)

Deployment by training of the changes to FCQUA00004


"Requirements vs CSR Relation Matrix" to process and
42 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
document owners and internal auditors in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
G
Deployment by training of the changes to WIQUA00004
"Document Elaboration, Approval and Review in
43 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
CompliantPro" to document owners in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
G

Deployment by training of the changes to WIQUA00002


"Identification and Deployment of CSR" to managers and
44 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
personnel in contact with customers in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
G
Deployment by training of the changes to FCPM00007
"Team Feasibility Review" to Program Coordinators in
45 10-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
order that they know and apply its changes. (QMS
Engineer, 2016-10-14) G
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
46 07-Oct-16 DanaCAR-00094 (NC2) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the Quality Manager once the corrective
47 07-Oct-16 DanaCAR-00094 (NC2) A. Ochoa 17-Oct-16
actions are completed. y

48 07-Oct-16 DanaCAR-00094 (NC2) Internal audit to the CSR process Internal auditor 17-Oct-16
y
Request to DHL to perform an 8D Report for the
production line shutdown on July 14th, 2016 in order to F. Meja
49 07-Oct-16 DanaCAR-00095 (NC3) 07-Sep-16 Evidencia entregada
identify if additional actions are required to prevent R. Gmez
recurrence. G

Refreshment by the Quality Manager to the Materials


Manager, Warehouse Coordinator, DHL Site Coordinator,
Quality Engineers, Customer Service, and SQA on the
50 07-Oct-16 DanaCAR-00095 (NC3) A. Ochoa 07-Sep-16 Evidencia entregada
requirements of clauses 8.5.2 to 8.5.3 and 4.1 to 4.1.1
with the purpose that they know, understand and
effectively apply its requirements.
G

1) Modify procedure CA-PR-0009 "Control of Contractors


and Service Suppliers" to include the management of
corrective actions from outsourced processes by
51 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16 Evidencia entregada
requesting an 8D when nonconforming products or
services are delivered and/or when planned results are
not achieved.
G

2) Deployment of the change to CA-PR-0009 "Control of


Contractors and Service Suppliers" to representatives of Se est usando la difusin general, pero en
52 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 07-Oct-16
the organizations that perform services that might affect este caso la audiencia es otra.
quality, in order that they know and apply it.
B

3) Elaborate a document that shows the default


purchasing information / supplier selection criteria to
apply by commodity, as a guidance to Purchasing. This J.H. Garca,
53 07-Oct-16 DanaCAR-00095 (NC3) document will establish 8D as a requirement for R. Olvera, 14-Oct-16 Falta aprobacin de A. Ochoa
outsourced services suppliers, among other A. Ochoa
requirements, specially when the requester do not specify
it.
B
4) Issue a request to Purchasing to abide to the document
mentioned earlier, i.e. take it into account in future
contract reviews and selection of suppliers, except in
54 07-Oct-16 DanaCAR-00095 (NC3) A. Ochoa 14-Oct-16 FCQUA00025
exceptional cases that must be approved by a "letter of
sole supplier" form (this form is used to justify exceptions
and obtain its corresponding approvals).
r

5) Deployment of the default supplier selection criteria


(action #3) to managers, department coordinators, and J.H. Garca,
Se est usando la difusin general, pero en
55 07-Oct-16 DanaCAR-00095 (NC3) Purchasing personnel, as they take part on the selection, R. Olvera, 14-Oct-16
este caso la audiencia es otra.
evaluation and reevaluation of outsourced service A. Ochoa
suppliers, in order that they know and apply them.
B
6) Identify the responsibles of subcontracted processes
56 07-Oct-16 DanaCAR-00095 (NC3) and schedule a Problem Solving and/or RCA training for R. Andrade 14-Oct-16
those who don't have it. r

7) Add on CA-FC-0085 "Induction Constance" checklist


form the training "Management By Fact" (a problem
solving methodology) as a topic additional to the QMS R. Andrade
57 07-Oct-16 DanaCAR-00095 (NC3) introductory training as a part of non-union employees S. Oln 14-Oct-16 Falta pasarlo a PDF
induction. This training has a minimimum duration of 4 J. Mendoza
hours and new hires will have to take it during their first 3
months.
G
8) Add by default RCA and Problem Solving in all job
descriptions. Standardize that practice by modifying the R. Andrade,
58 07-Oct-16 DanaCAR-00095 (NC3) 14-Oct-16
instruction WIHR00001 "Job Descriptions Non-Union L. Campos
Personnel". r

9) Deployment of changes to CA-FC-0085 and WIHR00001


to Managers and Organizational Development and Se est usando la difusin general, pero en
59 07-Oct-16 DanaCAR-00095 (NC3) J. Briones 14-Oct-16
Personnel Development personnel, in order that they este caso la audiencia es otra.
know and apply the changes.
B

10) Add "Annex A" from CQI-21 as a reference annex to


the procedures CA-PR-0008 "General Corrective and
Preventive Action (Quality)", CA-PR-0017 "Corrective
60 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16
Action with Customers" and CA-PR-0011 "Incoming
Inspection and Testing" as an orientation of what is
expected to observe in a corrective action.
r
En borrador. Se harn ms cambios al
60.a 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0008 segn item 60 J.H. Garca
B mismo documento.
60.b 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0017 segn item 60 N. Fuentes r Sin evidencia
60.c 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0011 segn item 60 R. Olvera r Sin evidencia

14) Deployment of changes to CA-PR-0008 "General


Corrective and Preventive Action (Quality)", CA-PR-0017
"Corrective Action with Customers" and CA-PR-0011
61 07-Oct-16 DanaCAR-00095 (NC3) "Incoming Inspection and Testing" on the "Sharing" A. Ochoa 14-Oct-16 Evidencia entregada
meeting with the attendance of Cardanes' operating and
administrative personnel, in order that they know and
apply them.
G
11) Separate the corrective action process from the "SOP
Auditing and Monitoring" and review its alignment with
clauses 8.5.2 to 8.5.2.4 and applicable CSRs, in order to
62 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16 Falta aprobacin de J. Coronado y A. Ochoa
improve the definition and visibility of the process and
give it a more logical structure. This separation will be
reflected on Cardanes' QMS Manual (M-00001).
B

12) Review of of procedures CA-PR-0008 "General


Corrective and Preventive Action (Quality)", CA-PR-0017
J.H. Garca
"Corrective Action with Customers" and CA-PR-0011
63 07-Oct-16 DanaCAR-00095 (NC3) N. Fuentes 14-Oct-16 Evidencia parcial (ver detalle enseguida)
"Incoming Inspection and Testing" to improve their
R. Olvera
alignment with clauses 8.5.2 to 8.5.2.4 and applicable
CSRs, and the revised corrective action process.
r
63.a 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0008 segn item 25 J.H. Garca r Sin evidencia
63.b 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0017 segn item 25 N. Fuentes r Sin evidencia
63.c 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0011 segn item 25 R. Olvera r Sin evidencia

13) Deployment of the changes to the QMS Manual (M-


00001) on the "Sharing" meeting with the attendance of
64 07-Oct-16 DanaCAR-00095 (NC3) Cardanes' operating and administrative personnel, in A. Ochoa 14-Oct-16 Evidencia entregada
order that they understand the corrective action process
interaction with all other processes.
G
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
65 07-Oct-16 DanaCAR-00095 (NC3) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the Quality and Materials Manager once A. Ochoa
66 07-Oct-16 DanaCAR-00095 (NC3) 17-Oct-16
the corrective actions are completed. M. Bravo y

67 07-Oct-16 DanaCAR-00095 (NC3) Internal audit to the Corrective Actions process Internal auditor 17-Oct-16
y

1) Review and correction of CA-WI-0240. Review


packaging instructions form to include the minimum
characteristics to be specified. (Customer service and
shipping coordinator, 09/07/2016)
The minimum of characteristics are the following,
Falta aprobacin de M. Bravo a ltima
68 07-Oct-16 DanaCAR-00096 (NC4) according CA-WI-0240/6: R. Silva 07-Sep-16
correccin
instructions for the strapping
instructions for the stacking
heat treated wooden pallet
number of strips
number of and labels.
B

2) Put a controlled copies binder in the railroad spur


shipping area to assure the packaging instructions and
the label color code are available to personnel in the
area. (Customer service and shipping coordinator,
69 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 Evidencia entregada
09/07/2016).
The purpose to have the labels colors code is to interpret
customer destination , We put a information folder in site.
Labels are generated in the production line.
g
3) Deployment/training to personnel railroad spur
shipping area. (Customer service and shipping
coordinator, 09/08/2016)
Training by Customer service and shipping coordinator
and DHL coordinator of the use and manage of packaging
70 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 Evidencia entregada
instructions to (DHL Coordinator, Customer service and
shipping coordinator, shipping coordinator, lift truck
operator, DHL general services, customer services). With
the purpose that they know and apply this documents.
(Customer service and shipping coordinator, 09/07/2016)

4) Update of DHL's site coordinator checklist to include


R. Gmez
71 07-Oct-16 DanaCAR-00096 (NC4) the minimum packaging requirements. (DHl coordinator, 07-Sep-16 Evidencia entregada
R. Silva
Customer service and shipping coordinator, 09/07/2016)
g
5) Locate the binder in a visible, easy access area for
72 07-Oct-16 DanaCAR-00096 (NC4) quick reference. (Customer service and shipping R. Silva 07-Sep-16 Evidencia entregada
coordinator, 09/07/2016) g

1) Review packaging instructions form to include the


minimum characteristics to be specified. (Customer
service and Shipping coordinator, 09/08/2016)
The minimum of characteristics are the following,
according CA-WI-0240/6:
73 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16 Evidencia entregada
instructions for the strapping
instructions for the stacking
heat treated wooden pallet
number of strips
number of and labels.
g

2) Put a controlled copies binder in the railroad spur


shipping area to assure the packaging instructions and
the label color code are available to personnel in the
area. (Customer service and shipping coordinator,
74 07-Oct-16 DanaCAR-00096 (NC4) 09/08/2016). R. Silva 08-Sep-16 Evidencia entregada

The purpose to have the labels colors code is to interpret


customer destination , We put a information folder in site.
Labels are generated in the production line.
g

3) Deployment/training to personnel railroad spur


shipping area. (Customer service and Shipping
coordinator, 09/08/2016)
Training by Customer service and shipping coordinator
75 07-Oct-16 DanaCAR-00096 (NC4) and DHL coordinator of the use and manage of packaging R. Silva 08-Sep-16 Evidencia entregada
instructions to (DHL Coordinator, Customer service and
shipping coordinator, shipping coordinator, lift truck
operator, DHL general services, customer services). With
the purpose that they know and apply this documents.
g

4) Update of DHL's site coordinator checklist to include


R. Gmez
76 07-Oct-16 DanaCAR-00096 (NC4) the minimum packaging requirements. (DHL coordinator, 08-Sep-16 Evidencia entregada
R. Silva
Customer service and shipping coordinator, 09/08/2016)
g
5) Locate the binder in a visible, easy access area for
R. Gmez
77 07-Oct-16 DanaCAR-00096 (NC4) quick reference. (Customer service and shipping 08-Sep-16 Evidencia entregada
R. Silva
coordinator, 09/08/2016) g

6) Modification procedure CA-PR-0033/3 Packaging and


labeling (added the shipping personal must be training
using the packaging work instruction including outsurcing
78 07-Oct-16 DanaCAR-00096 (NC4) personal and the training record must be submited to HR, R. Silva 14-Oct-16 Falta aprobacin de M. Bravo
in order to assure the training is done using the most
current version of the work instruction). (Customer
service and shipping coordinator, 10/14/2016)
B

7) create a new work instruction to describe the


activities to assign roles and permissions in compliant
pro, including that when a role or ownership is changed
79 07-Oct-16 DanaCAR-00096 (NC4) J.H. Garca 14-Oct-16 Falta aprobacin de A. Ochoa
the administrator must notify the new assignee, in order
to assure that he is aware of the new responsability (QMS
engineer, 10/14/2016).
B

8.- Modification procedure CA-PR-0009 Control of


contractor and supplier to include that when an
outsourced process supplier needs to create or modify a
80 07-Oct-16 DanaCAR-00096 (NC4) document releated to its activities for cardanes, in must J.H. Garca 14-Oct-16 Evidencia entregada
be reviewed by the Cardanes person in charge, in order
to prevent an identify possible misaligments of the
quality systems (QMS engineer, 10/14/2016).
G
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
81 07-Oct-16 DanaCAR-00096 (NC4) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the Materials Manager once the corrective
82 07-Oct-16 DanaCAR-00096 (NC4) M. Bravo 17-Oct-16
actions are completed. y

83 07-Oct-16 DanaCAR-00096 (NC4) Internal audit to the Packaging process Internal auditor 17-Oct-16
y

All production lines were swept and 31 equipments were


M. Neri
found without MSA from 5000. (08/28/2016, Quality
84 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 07-Sep-16 Evidencia entregada
Coordinator Manuel Neri /Quality Engineering Manuel
A. Mandujano
Pia/ Thecnician Metrology Alejandro Mandujano)
g

It was provided a refreshment training by the quality


manager about the requeriments of the clause 7.6.1 to
the next positions: Quality Engineer, Manufacturing
Engineer, Gages Technicians and Metrology Technicians, M. Neri
85 07-Oct-16 DanaCAR-00097 (NC5) with the objective, they know, understand and apply the M. Pia 07-Sep-16 Evidencia entregada
MSA studies effectively. A. Mandujano
08/30/16 Quality Coordinator Manuel Neri /Quality
Engineering Manuel Pia/ Thecnician Metrology Alejandro
Mandujano
G

It was obtained counseling by Engineer Francisco


Hernandez, Metrolab's consultant, according to 4th
M. Neri
edition of MSA.
86 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 07-Sep-16 Evidencia entregada
08/22/16 Quality Coordinator Manuel Neri /Quality
A. Mandujano
Engineering Manuel Pia/ Thecnician Metrology Alejandro
Mandujano
G
Scheduling of an MSA training (16 hrs) to Gages
Technicians and Metrology Technicians to be imparted by
87 07-Oct-16 DanaCAR-00097 (NC5) R. Andrade 07-Sep-16 Evidencia entregada
Metrolab supplier. (Personnel Development Specialist,
07/09/2016) G

1) develop an action plan* to include all the equipments


that currently dont have MSA studies, in the gagetrak
program (MSA following up).
"the studies will be performed according to the chapter IV
manual MSA"
M. Neri
* Activities to be developed:
88 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 09-Sep-16 Sin evidencia
Verify that all the equipments recorded in the Control Plan
A. Mandujano
have MSA studies.
Verify that all the equipments recorded in the Control Plan
uploaded in the Gagetrak.
Include all the equipment wish have a calibration or msa
date expired in the Gagetrk program tracking.
r

2) Updating our work instruction WIQUA00008


"Dimensional and Gages Laboratories Service Suppliers M. Neri
89 07-Oct-16 DanaCAR-00097 (NC5) Instruction" to include the following controls: M. Pia 12-Oct-16 Falta aprobacin de A. Ochoa
ISO/IEC 17025 vigent accreditation. A. Mandujano
Scope consistent with the supplied services.
b

3) Inclusion in the procedure CA-PR-0042 "MSA" of a flow


chart , that needs to be done by the Calibration
M. Neri
Technician in order to prevent doing a wrong study that
90 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16 Falta aprobacin de A. Ochoa
specifies the applicable kind of study according to the
A. Mandujano
measurement equipment (both replicable and non-
replicable) when a msa study shall be a performed.
b
4) Addition of a section within the FCQUA00007
M. Neri
"Measurement Equipment Assignment" form as a
91 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 Evidencia entregada
checklist to ensure that the equipment is released having
A. Mandujano
its MSA, calibration and supplier certificate. G
5) Deployment of the modifications to form FCQUA00007 M. Neri
92 07-Oct-16 DanaCAR-00097 (NC5) "Measurement Equipment Assignment" to Quality and M. Pia 05-Oct-16 Evidencia entregada
Manufacturing Engineers. A. Mandujano G

6) Addition of a text within section 7 of the "APQP"


procedure (CA-PR-0003), to include the gages lab
M. Neri
personnel during the analysis for new measurement
93 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 Evidencia entregada
equipments, modifications and reassignments, in order to
A. Mandujano
identify possible necesities related with measuring
equipments and its corresponding studies.
G
7) Deployment of the modification to "APQP" procedure M. Neri
94 07-Oct-16 DanaCAR-00097 (NC5) (CA-PR-0003) to the Quality and Manufacturing Engineers. M. Pia 05-Oct-16 Evidencia entregada
A. Mandujano G
8) Modification of item 5.6 of the CA-PR-0022 "Adjustment
and Verification of Inspection, Measurement and Test
Equipment" to add that all new, relocated and
reengineered measurement equipment shall have its MSA
M. Neri
study and its calibration and its supplier certificate before
95 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 Evidencia entregada
being released to the production lines. Furthermore, the
A. Mandujano
release shall be notified by the acknowledgement
signature of the Metrology Technician in the FCQUA00007
"Measurement Equipment Assignment" form by the
Quality and Manufacturing Engineers.
G

9) Develope a turtle diagram, that mentions the reasons


why should perform a MSA study (When, how often it is
to be done)
Who: the responsable and competent personal in charge
on this activity.(Quality Coordinator Manuel Neri /Quality
Engineering Manuel Pia/ Thecnician Metrology Alejandro
M. Neri
Mandujano)
96 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16 Falta aprobacin de A. Ochoa
How: Using the visual aids,WI, flow charts, as guidance to
A. Mandujano
meet this actvities
What: (Scope) this action will apply to all measurements
equipments
How many: 90% the new objective will be that a least the
90% of the equipment scheduled have the calibration and
the msa studies against the program.

b
10) Deployment of the modification to procedure CA-PR-
M. Neri
0022 "Adjustment and Verification of Inspection,
97 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 05-Oct-16 Evidencia entregada
Measurement and Test Equipment" to Manufacturing and
A. Mandujano
Quality Engineers. G
M. Neri
11) Configuration of the GageTrak software to make the
98 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16 Subieron evidencia, pero no se entiende.
MSA a mandatory field, in order to set it as a poka-yoke)
A. Mandujano B
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
99 07-Oct-16 DanaCAR-00097 (NC5) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the Quality Manager once the corrective
100 07-Oct-16 DanaCAR-00097 (NC5) A. Ochoa 17-Oct-16
actions are completed. y

101 07-Oct-16 DanaCAR-00097 (NC5) Internal audit to the MSA process Internal auditor 17-Oct-16
y
The course of analysis and problem solving was R. Andrade
102 07-Oct-16 DanaCAR-00098 (NC6) 06-Sep-16 Evidencia entregada
implemented for the supervisor producccion F. Torres G

F.Torres
A.Gutierrez
Include in the annual training program 2016 in the course
G. Sanchez
103 07-Oct-16 DanaCAR-00098 (NC6) of analysis and problem solving production supervisors to 06-Sep-16 Evidencia entregada
M.Cordero
comply with this competition.
R.Ocampo
R.Andrade
G
Request managers area (quality, manufacturing,
production, HR, comptroller general management,
104 07-Oct-16 DanaCAR-00098 (NC6) maintenance) through an email by the Head of HR the J. Briones 14-Oct-16 Evidencia entregada
review of the DNC made to identify courses that were not
identified and require scheduled in the training plan.
g

Reinforcement of the requirements applicable to clauses


6.2.2 to 6.2.2.3 for staff people responsible
(managements and coordinations, quality,
105 07-Oct-16 DanaCAR-00098 (NC6) A. Ochoa 12-Oct-16 Evidencia entregada
manufacturing, production, manufacturing, maintenance,
contraloria) in order to know and applied in a manner
effective requirements of the standard.
G

1. Develop plan to include in Cpro job profiles to reinforce


compliance and document control permits modification L. Campos
106 07-Oct-16 DanaCAR-00098 (NC6) and approval to have the job evaluation by direct head R. Andrade 30-Sep-16 Evidencia entregada
having the validation and objectivity in the review to J. Briones
identify discrepancies in current profiles.
G
L. Campos
2. Up to Cpro job descriptions adding those responsible
107 07-Oct-16 DanaCAR-00098 (NC6) R. Andrade 30-Sep-16 se tienen las descripciones (errores)
for review and validation (Head, manager and staff ranks)
J. Briones b

3. Generate an internal audit process for validation of job


descriptions (each area manager validated according to
annual calendar job descriptions of your area to validate R. Andrade
108 07-Oct-16 DanaCAR-00098 (NC6) 14-Oct-16
your upgrade) by filling a checklist that includes the main J. Briones
points detonating the process of DNC (CSR, Mov. staff,
new employee, fortified positions, EV. performance)
r

4.Review the job profiles of all areas and positions


(quality, manufacturing, rh, maintenance, reporting,
production) together with the heads and managers to
R. Andrade
109 07-Oct-16 DanaCAR-00098 (NC6) identify the direct Gap by area / by-post (actual vs 14-Oct-16 Falta pantallazo de reporte
J. Briones
current) and include each area as an indicator of the% of
compliance as to include training program the identified
need
G

5. Carry out a check list for validation of input changes


DNC (CSR, Mov. Staff, new employee, fortified positions, R. Andrade
110 07-Oct-16 DanaCAR-00098 (NC6) 14-Oct-16 Falta pasarlo a PDF
EV. Performance fortified positions) quarterly to add the J. Briones
corresponding requirements to apply according positions
G
6. Make a statement by the head of HR to include in the
evaluation of 2017 performance objectives applicable to
111 07-Oct-16 DanaCAR-00098 (NC6) compliance with technical expertise where all areas J. Briones 14-Oct-16 Evidencia entregada
involved (quality, manufacturing, HR, comptroller, Heads
and Managers inclusion of area
G
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
112 07-Oct-16 DanaCAR-00098 (NC6) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the HRBP once the corrective actions are
113 07-Oct-16 DanaCAR-00098 (NC6) J. Briones 17-Oct-16
completed. y

114 07-Oct-16 DanaCAR-00098 (NC6) Internal audit to the DNC process Internal auditor 17-Oct-16
y
Program Name: NCs de auditora TV 2016-08
Program Manager: Alfonso Ochoa

Open Issues Status Report (OISR)


R/Y/B/G Status

Last Revision Date: October 17, 2016


60
Initial Revision Date: September 7, 2016 50

Revised By: J.H. Garca 64% 40

# Of Items 144 Percent 30

Completion of Task is Lagging Behind and It is Affecting the Overall Timing of the Program, Another Discipline or Program Goals # Red 36 25% 20

# Yellow 19 13%
10
Completion of the Task is Behind but it is not Affecting the Overall Success of the Program and There is a Plan to get the Task Compl
0
Task is completed but is pending of approvals # Blue 31 22% # Red # Yellow # Blue # Green
Task has Been Completed # Green 58 40%

Actual Status
Item # Priority Date Initiated Reference Description of Action(s) Needed/ Taken Champion Due Date for Closure Comments
Closure Date R/Y/B/G

Seguimie
01 Todas Capturar NCs en CompliantPro J.H. Garca 19-Aug-16 18-Aug-16 DanaCAR-00093 a -00098
nto G
Seguimie
02 DanaCAR-00093 (NC1) Subir avance a CompliantPro M. Lpez 05-Sep-16 07-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
03 DanaCAR-00093 (NC1) Subir evidencias y enviar a aprobacin DanaCAR-00093 M. Lpez 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
04 DanaCAR-00094 (NC2) Subir avance a CompliantPro A. Ochoa 05-Sep-16 06-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
05 DanaCAR-00094 (NC2) Subir evidencias y enviar a aprobacin DanaCAR-00093 A. Ochoa 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
06 DanaCAR-00095 (NC3) Subir avance a CompliantPro M. Bravo 05-Sep-16 06-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
07 DanaCAR-00095 (NC3) Subir evidencias y enviar a aprobacin DanaCAR-00093 M. Bravo 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
08 DanaCAR-00096 (NC4) Subir avance a CompliantPro M. Bravo 05-Sep-16 05-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
09 DanaCAR-00096 (NC4) Subir evidencias y enviar a aprobacin DanaCAR-00093 M. Bravo 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
10 DanaCAR-00097 (NC5) Subir avance a CompliantPro A. Ochoa 05-Sep-16 05-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
11 DanaCAR-00097 (NC5) Subir evidencias y enviar a aprobacin DanaCAR-00093 A. Ochoa 18-Oct-16
nto y Bulmaro a CompliantPro.
Seguimie
12 DanaCAR-00098 (NC6) Subir avance a CompliantPro J. Briones 05-Sep-16 06-Sep-16
nto G
Seguimie Prrroga interna para subir lo enviado a
13 DanaCAR-00098 (NC6) Subir evidencias y enviar a aprobacin DanaCAR-00093 J. Briones 18-Oct-16
nto y Bulmaro a CompliantPro.

The other shipment area (driveshafts) has its own set of


14 23-Sep-16 DanaCAR-00096 (NC4) R. Silva 21-Oct-16 Accin no comprometida
packaging instructions that will be reviewed and updated.
y
R. Cuevas
Validate update FMEA, control Plan, process Sheets VS
15 27-Sep-16 DanaCAR-00093 (NC1) M. Neri 12-Oct-16 Accin no comprometida
ISCAR list January 2016 to current date.
C. Saldaa r
The PFMEA # 3 was corrected on 08/18/2016, Added
Failure mode (Glue over label), update of date last
16 07-Oct-16 DanaCAR-00093 (NC1) revision, of PFMEA and Control plan, controls of detection C. Hernndez 18-Aug-16 18-Aug-16 Evidencia entregada
and NPR califcation, according to costumer complaint CC-
93 of FCA.
G
Validate update FMEA, control Plan, process Sheets VS
actions defined in the 8D issued for claims of customer, C. Hernndez,
17 07-Oct-16 DanaCAR-00093 (NC1) of January to current date, In that period they were L. Tarrios, 20-Sep-16 Sin evidencia
received 5 of Navistar, 2 FCA, 2 Nissan, 1 Dina and 1 J. Ugalde
Kenworth.
r

Reinforcement training on Core Tools to the


multidisciplinary APQP team (Production Manager /
Manufacturing, Manufacturing Engineer / quality,
Production Coordinator / Manufacturing / Quality,
18 07-Oct-16 DanaCAR-00093 (NC1) Maintenance Supervisor, Costumer Service, Team R. Andrade 30-Sep-16 Evidencia entregada
Leader). make one evaluation by year of core tools, and
based on result, make one program by reinduction the
personal, aligned to the matrix of system skills fulfillment
quality management (see nonconformity 6).
G

Update Check List 8D format FCQUA00022 / 1 to include


review of PFMEA in D4, and add to the list of approvers to
the coordinators and manager involved in the update
PFMEA, before sending the 8D to customer approval. (CA-
PR-0063/8 FMEA process, CA-PR-0058/4 Control Plan, CA-
19 07-Oct-16 DanaCAR-00093 (NC1) PR-0017/6 Corrective Action with customers) With L. Tarrios 30-Sep-16 Evidencia entregada
signature of multidisciplinary team (Production Manager /
Manufacturing, Manufacturing Engineer / quality,
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
in the check list FCQUA00022/2

Include in procedure (CA-PR-0063/8 FMEA process, CA-PR-


0058/4 Control Plan, CA-PR-0017/6 Corrective Action with
customers) "develop minute sheet FCQUA00018 / 1 to
close 8D including evidence of close activities provided
R. Cuevas
by multidisciplinary team (Production Manager /
20 07-Oct-16 DanaCAR-00093 (NC1) M. Neri 14-Oct-16 Evidencia parcial (ver detalle enseguida)
Manufacturing, Manufacturing Engineer / quality,
N. Fuentes
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team
Leader), and complete all check list items 8D
FCQUA00022 / 1
r
20.a 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0063 segn item 20 R. Cuevas 14-Oct-16 B Falta aprobacin de M. Lpez
20.b 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0058 segn item 20 M. Neri 14-Oct-16 . Sin evidencia
En borrador. Se harn ms cambios al
20.c 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0017 segn item 20 N. Fuentes 14-Oct-16
B mismo documento.
Deployment all multidiciplinary team member (Production
Manager / Manufacturing, Manufacturing Engineer /
quality, Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
21 07-Oct-16 DanaCAR-00093 (NC1) the changes made in the check list FCQUA00022 / 1 and M. Neri 07-Oct-16 Evidencia entregada
procedure (CA-PR-0063/8 FMEA process, CA-PR-0058/4
Control plan, CA-PR-0017/6 Corrective Action with
customers) In order to communicate that PFMEA shall be
use into root cause analysis
G

Develop implementation plan for integrate Atlas system


to replace obsolete systems (Software CAPP and excel
sheet) for all Information Management and udated
process. Training in the use of ATLAS system, to R. Cuevas,
22 07-Oct-16 DanaCAR-00093 (NC1) manufacturing engineer and quality engineer to be C. Saldaa, 30-Sep-16 Evidencia entregada
responsible for the administration of this information. The M. Neri
ATLAS system is capable for doing cross-reference of
process documentation, the ERP (EB2) and the design
data base (PLM) to detect posible omission.
G

Establish following meetings to Atlas System


implementation, to verify compliance with the
implementation plan every two weeks, this meeting
must be attended for Manufacturing Coordinator, R. Cuevas,
23 07-Oct-16 DanaCAR-00093 (NC1) manufacturing engineer,quality engineer and production C. Saldaa, 30-Sep-16 Evidencia entregada
cordinator because they are responsible for the M. Neri
administration and use of the process information
according to procedure CA-PR-0063/8 FMEA process, CA-
PR-0058/4 Control Plan, CA-PR-0017/6).
G
Upload in CPRO system the last level of PFMEA Mfg. Engineer,
(Manufacturing Engineer) and control plan (Quality Q. Engineer,
Evidencia parcial (no cuadra vs lo que el
24 07-Oct-16 DanaCAR-00093 (NC1) Engineer), during ATLAS system implementation, to R. Cuevas, 14-Oct-16
plan de Atlas dice que falta)
reinforce the document control, in their last level of C. Saldaa,
revision. M. Neri
r

Include in corrective action procedure, control plan and


FMEA (CA-PR-0063/8 FMEA process, CA-PR-0058/4 control
plan, CA-PR-0017/6 Corrective Action with customers) The
"production manager and manufacturing manager" (is R. Cuevas,
25 07-Oct-16 DanaCAR-00093 (NC1) one single role) is present in launch meeting to root cause C. Saldaa, 30-Sep-16 Evidencia parcial (ver detalle enseguida)
analysis, and make the open meeting, assigning M. Neri
responsibilities and define the scope of the session. To
give relevance and create the culture of attendance
review boards.
R
25.a 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0063 segn item 25 R. Cuevas 30-Sep-16 B Falta aprobacin de M. Lpez
25.b 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0058 segn item 25 M. Neri 30-Sep-16 r
25.c 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0017 segn item 25 N. Fuentes 30-Sep-16 r
Included in procedure control plan and FMEA, APQP, SPC,
flow chart, process sheet, operation and control chart,
R. Cuevas,
work instruction (CA-PR-0063/8 FMEA process, CA-PR-
C. Saldaa,
0058/4 control plan, CA-PR-0003/7 APQP, CA-PR-0023/2
M. Neri,
26 07-Oct-16 DanaCAR-00093 (NC1) process sheet, CA-PR-0057 Operation and control chart, 14-Oct-16 Evidencia parcial (ver detalle enseguida)
Mfg. Engineer,
CA-PR-0065 work instruction, CA-PR-0069 SPC) who
Q. Engineer,
integrates the multidisciplinary teams and their especific
Program Coord.
rolles, whit the purpose of clarify scope and
responsability.
r
26.a 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0063 segn item 26 R. Cuevas 14-Oct-16 b Falta aprobacin de M. Lpez
26.b 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0058 segn item 26 M. Neri 14-Oct-16 r Sin evidencia
26.c 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0003 segn item 26 A. Aguilar 14-Oct-16 r Sin evidencia
26.d 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0023 segn item 26 R. Cuevas 14-Oct-16 r Sin evidencia
26.e 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0057 segn item 26 M. Neri 14-Oct-16 r Sin evidencia
26.f 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0065 segn item 26 R. Cuevas 14-Oct-16 r Sin evidencia
26.g 07-Oct-16 DanaCAR-00093 (NC1) Cambio a CA-PR-0069 segn item 26 M. Neri 14-Oct-16 r Sin evidencia

Deployment changes madein procedure control plan and


FMEA, APQP, SPC, flow chart, process sheet, operation
and control chart, work instruction (CA-PR-0063/8 FMEA
R. Cuevas,
process, CA-PR-0058/4 control plan, CA-PR-0003/7 APQP,
C. Saldaa,
CA-PR-0023/2 process sheet, CA-PR-0057 Operation and
M. Neri,
27 07-Oct-16 DanaCAR-00093 (NC1) control chart, CA-PR-0065 work instruction, CA-PR-0069 14-Oct-16 Evidencia entregada
Mfg. Engineer,
SPC) to multidisciplinary team (Production Manager /
Q. Engineer,
Manufacturing, Manufacturing Engineer / quality,
Program Coord.
Production Coordinator / Manufacturing / Quality,
Maintenance Supervisor, Costumer Service, Team Leader)
in order to know and apply these procedures.

g
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
28 07-Oct-16 DanaCAR-00093 (NC1) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the Production and Manufacturing Manager
29 07-Oct-16 DanaCAR-00093 (NC1) M. Lpez 17-Oct-16
once the corrective actions are completed. y

30 07-Oct-16 DanaCAR-00093 (NC1) Internal audit to the FMEA process. Internal auditor 17-Oct-16 10/17/2016
y

M. Neri,
Implementation of a review of Cardanes' twelve R. Ramrez,
customers' CSR to identify other possible omissions in L. Tarrios,
31 07-Oct-16 DanaCAR-00094 (NC2) order to produce an action plan to implement them that R. Rangel, 07-Sep-16 Evidencia parcial (ver detalle enseguida)
will be documented as an Open Issues Status Report N. Fuentes,
(form FCQUA00006). R. Olvera,
J.H. Garca
R
31.a 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente CNH segn item 31 R. Ramrez 07-Sep-16 r Sin evidencia
31.b 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente DVCM segn item 31 M. Neri 07-Sep-16 r Sin evidencia
31.c 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Dana segn item 31 R. Rangel 07-Sep-16 r Sin evidencia
31.d 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Dina segn item 31 R. Rangel 07-Sep-16 r Sin evidencia
31.e 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente FCA segn item 31 J.H. Garca 07-Sep-16 B Falta integrar a OISR entregable
31.f 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Ford segn item 31 N. Fuentes 07-Sep-16 r Sin evidencia
31.g 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Freightliner segn item 31 M. Neri 07-Sep-16 r Sin evidencia
31.h 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente John Deere segn item 31 N. Fuentes 07-Sep-16 r Sin evidencia
31.i 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente MAN segn item 31 L. Tarrios 07-Sep-16 B Falta integrar a OISR entregable
31.j 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Navistar segn item 31 R. Olvera 07-Sep-16 B Falta integrar a OISR entregable
31.k 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Nissan segn item 31 R. Ramrez 07-Sep-16 r Sin evidencia
31.l 07-Oct-16 DanaCAR-00094 (NC2) Barrido del cliente Paccar segn item 31 L. Tarrios 07-Sep-16 B Falta integrar a OISR entregable
Review of VDA 4.1 by the QMS Engineer in order to
identify requirements pendig to be included in Cardanes'
32 07-Oct-16 DanaCAR-00094 (NC2) QMS, and update the "Requirements vs CSR Relation J.H. Garca 07-Sep-16 11-Oct-16 Evidencia entregada
Matrix" (FCQUA00004) and other documents as
appropriate.
G
Deployment by training of the contents of VDA 4.1 and
33 07-Oct-16 DanaCAR-00094 (NC2) how it's being implemented in Cardanes' QMS to Quality J.H. Garca 07-Sep-16 Evidencia entregada
Engineers and Manufacturing Engineers. G
Refreshment on the requirements of clause 7.2.1 by the
Quality Manager to Quality Engineers, Manufacturing
A. Ochoa,
34 07-Oct-16 DanaCAR-00094 (NC2) Engineers, Personnel Development Specialist, Projects 07-Sep-16 Evidencia entregada
J.H. Garca
Coordinators, in order to know, understand and apply
them effectively.
G
Change of procedure CA-PR-0067 "Statistical Techniques"
to include the tool selection matrix shown in VDA 4 (1.
35 07-Oct-16 DanaCAR-00094 (NC2) Methods Overview), as it's a synopsis of the analytical J.H. Garca 20-Sep-16 Evidencia entregada
tools described in this manual. (QMS Engineer, 2016-09-
20)
G

Deployment by training of change to CA-PR-0067


"Statistical Techniques" to Quality and Manufacturing
Engineers, as these two positions participate and/or
36 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 27-Sep-16 Evidencia entregada
support the processes COP Development, COP Production,
and SOP Auditing and Monitoring. (QMS Engineer, 2016-
09-27).
G

Modification of WIQUA00002 "Identification and


Deployment of CSR" to include:
Name the positions that are the "touchpoints" with the
customers and might detect new or changed CSR and
where objective evidence can be found of its
implementation.
When a new or modified CSR is detected, a meeting
with the minimum participation of one member of each
process (owner preferred) to review the changes and
perform the gap analysis together, documenting when no
action is required what objective evidence that supports it
37 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
exists. An action plan shall be documented and recorded
by the corresponding Touchpoint responsible.
Even if no gap is determined, the owners of the
corresponding documents in the CSR matrix shall confirm
that their documents are in compliance by updating the
scope of those documents as described in WIQUA00004
"Document Elaboration, Approval and Review in
CompliantPro".
These changes are aimed to get the CSR review beeing
made with input from all processes and to document how
each CSR is being fulfilled. (QMS Engineer, 2016-10-14)

r
Standardize through a modification of WIQUA00004
"Document Elaboration, Approval and Review in
CompliantPro" that each document in CompliantPro must Falta aprobacin de J.C. Gonzlez y A.
38 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16
include in its Purpose section which ISO/TS 16949 and/or Ochoa
CSR and/or legal requirements it is aimed to fulfill. (QMS
Engineer, 2016-10-14)
b

Confirm that all procedures and work instructions in


CompliantPro are included in the "Requirements vs CSR
Relation Matrix" (FCQUA00004) and update it as
39 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Falta aprobacin de A. Ochoa
appropriate, as an input for the document review to be
performed as an activity from WIQUA00002 "Identification
and Deployment of CSR". (QMS Engineer, 2016-10-14)
b

Modification of the "Requirements vs CSR Relation Matrix"


(FCQUA00004) to give more detail on which specific
areas/activities in each process take part on the
40 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Falta aprobacin de A. Ochoa
compliance to the CSR in order to identify affected
functions easier as an input for training on the job and
document review. (QMS Engineer, 2016-10-14)
b

Modification of the Team Feasibility Review form


(FCPM00007) to mention as a reminder all the different
requirement types referred by the APQP manual:
PRODUCT REQUIREMENTS: Appearance, Application,
Apportionment/allocation/fit, Complexity, Design,
Durability, Engineering drawings and specifications,
Functional, Materials, Packaging, Performance, Physical
properties, Reliability, Special Characteristics, Unit cost,
Weight. PROCESS REQUIREMENTS: Delivery, Engineering,
Equipment, Facilities, Gage/Testing equipment, Handling,
Manufacturing process, Process capability, Process
instructions, Production volumes/capacity, Special
41 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
Characteristics, Storage, Tooling. SYSTEM
REQUIREMENTS: Quality, CSR. OTHER
REQUIREMENTS/CONSTRAINTS: Approval, Costs,
Environmental, Government, Investment costs, New
technology, Planning, Program, Regulatory, Resources,
Safety, Schedules, Service, Significant production run,
Timing. This form requires the signature of the team
members (Production Manager / Manufacturing,
Manufacturing Engineer / quality, Production Coordinator /
Manufacturing / Quality, Maintenance Supervisor,
Costumer Service, Team Leader) and is a part of the APQP
records. (QMS Engineer, 2016-10-14)

Deployment by training of the changes to FCQUA00004


"Requirements vs CSR Relation Matrix" to process and
42 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
document owners and internal auditors in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
G
Deployment by training of the changes to WIQUA00004
"Document Elaboration, Approval and Review in
43 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
CompliantPro" to document owners in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
G

Deployment by training of the changes to WIQUA00002


"Identification and Deployment of CSR" to managers and
44 07-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
personnel in contact with customers in order that they
know and apply its changes. (QMS Engineer, 2016-10-14)
G
Deployment by training of the changes to FCPM00007
"Team Feasibility Review" to Program Coordinators in
45 10-Oct-16 DanaCAR-00094 (NC2) J.H. Garca 14-Oct-16 Evidencia entregada
order that they know and apply its changes. (QMS
Engineer, 2016-10-14) G
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
46 07-Oct-16 DanaCAR-00094 (NC2) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the Quality Manager once the corrective
47 07-Oct-16 DanaCAR-00094 (NC2) A. Ochoa 17-Oct-16
actions are completed. y

48 07-Oct-16 DanaCAR-00094 (NC2) Internal audit to the CSR process Internal auditor 17-Oct-16
y
Request to DHL to perform an 8D Report for the
production line shutdown on July 14th, 2016 in order to F. Meja
49 07-Oct-16 DanaCAR-00095 (NC3) 07-Sep-16 Evidencia entregada
identify if additional actions are required to prevent R. Gmez
recurrence. G

Refreshment by the Quality Manager to the Materials


Manager, Warehouse Coordinator, DHL Site Coordinator,
Quality Engineers, Customer Service, and SQA on the
50 07-Oct-16 DanaCAR-00095 (NC3) A. Ochoa 07-Sep-16 Evidencia entregada
requirements of clauses 8.5.2 to 8.5.3 and 4.1 to 4.1.1
with the purpose that they know, understand and
effectively apply its requirements.
G

1) Modify procedure CA-PR-0009 "Control of Contractors


and Service Suppliers" to include the management of
corrective actions from outsourced processes by
51 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16 Evidencia entregada
requesting an 8D when nonconforming products or
services are delivered and/or when planned results are
not achieved.
G

2) Deployment of the change to CA-PR-0009 "Control of


Contractors and Service Suppliers" to representatives of Se est usando la difusin general, pero en
52 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 07-Oct-16
the organizations that perform services that might affect este caso la audiencia es otra.
quality, in order that they know and apply it.
B

3) Elaborate a document that shows the default


purchasing information / supplier selection criteria to
apply by commodity, as a guidance to Purchasing. This J.H. Garca,
53 07-Oct-16 DanaCAR-00095 (NC3) document will establish 8D as a requirement for R. Olvera, 14-Oct-16 Falta aprobacin de A. Ochoa
outsourced services suppliers, among other A. Ochoa
requirements, specially when the requester do not specify
it.
B
4) Issue a request to Purchasing to abide to the document
mentioned earlier, i.e. take it into account in future
contract reviews and selection of suppliers, except in
54 07-Oct-16 DanaCAR-00095 (NC3) A. Ochoa 14-Oct-16 FCQUA00025
exceptional cases that must be approved by a "letter of
sole supplier" form (this form is used to justify exceptions
and obtain its corresponding approvals).
r

5) Deployment of the default supplier selection criteria


(action #3) to managers, department coordinators, and J.H. Garca,
Se est usando la difusin general, pero en
55 07-Oct-16 DanaCAR-00095 (NC3) Purchasing personnel, as they take part on the selection, R. Olvera, 14-Oct-16
este caso la audiencia es otra.
evaluation and reevaluation of outsourced service A. Ochoa
suppliers, in order that they know and apply them.
B
6) Identify the responsibles of subcontracted processes
56 07-Oct-16 DanaCAR-00095 (NC3) and schedule a Problem Solving and/or RCA training for R. Andrade 14-Oct-16
those who don't have it. r

7) Add on CA-FC-0085 "Induction Constance" checklist


form the training "Management By Fact" (a problem
solving methodology) as a topic additional to the QMS R. Andrade
57 07-Oct-16 DanaCAR-00095 (NC3) introductory training as a part of non-union employees S. Oln 14-Oct-16 Falta pasarlo a PDF
induction. This training has a minimimum duration of 4 J. Mendoza
hours and new hires will have to take it during their first 3
months.
G
8) Add by default RCA and Problem Solving in all job
descriptions. Standardize that practice by modifying the R. Andrade,
58 07-Oct-16 DanaCAR-00095 (NC3) 14-Oct-16
instruction WIHR00001 "Job Descriptions Non-Union L. Campos
Personnel". r
9) Deployment of changes to CA-FC-0085 and WIHR00001
to Managers and Organizational Development and Se est usando la difusin general, pero en
59 07-Oct-16 DanaCAR-00095 (NC3) J. Briones 14-Oct-16
Personnel Development personnel, in order that they este caso la audiencia es otra.
know and apply the changes. B

10) Add "Annex A" from CQI-21 as a reference annex to


the procedures CA-PR-0008 "General Corrective and
Preventive Action (Quality)", CA-PR-0017 "Corrective
60 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16
Action with Customers" and CA-PR-0011 "Incoming
Inspection and Testing" as an orientation of what is
expected to observe in a corrective action.
r
En borrador. Se harn ms cambios al
60.a 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0008 segn item 60 J.H. Garca
B mismo documento.
60.b 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0017 segn item 60 N. Fuentes r Sin evidencia
60.c 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0011 segn item 60 R. Olvera r Sin evidencia

14) Deployment of changes to CA-PR-0008 "General


Corrective and Preventive Action (Quality)", CA-PR-0017
"Corrective Action with Customers" and CA-PR-0011
61 07-Oct-16 DanaCAR-00095 (NC3) "Incoming Inspection and Testing" on the "Sharing" A. Ochoa 14-Oct-16 Evidencia entregada
meeting with the attendance of Cardanes' operating and
administrative personnel, in order that they know and
apply them.
G
11) Separate the corrective action process from the "SOP
Auditing and Monitoring" and review its alignment with
clauses 8.5.2 to 8.5.2.4 and applicable CSRs, in order to
62 07-Oct-16 DanaCAR-00095 (NC3) J.H. Garca 14-Oct-16 Falta aprobacin de J. Coronado y A. Ochoa
improve the definition and visibility of the process and
give it a more logical structure. This separation will be
reflected on Cardanes' QMS Manual (M-00001).
B

12) Review of of procedures CA-PR-0008 "General


Corrective and Preventive Action (Quality)", CA-PR-0017
J.H. Garca
"Corrective Action with Customers" and CA-PR-0011
63 07-Oct-16 DanaCAR-00095 (NC3) N. Fuentes 14-Oct-16 Evidencia parcial (ver detalle enseguida)
"Incoming Inspection and Testing" to improve their
R. Olvera
alignment with clauses 8.5.2 to 8.5.2.4 and applicable
CSRs, and the revised corrective action process.
r
63.a 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0008 segn item 25 J.H. Garca r Sin evidencia
63.b 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0017 segn item 25 N. Fuentes r Sin evidencia
63.c 07-Oct-16 DanaCAR-00095 (NC3) Cambio a CA-PR-0011 segn item 25 R. Olvera r Sin evidencia

13) Deployment of the changes to the QMS Manual (M-


00001) on the "Sharing" meeting with the attendance of
64 07-Oct-16 DanaCAR-00095 (NC3) Cardanes' operating and administrative personnel, in A. Ochoa 14-Oct-16 Evidencia entregada
order that they understand the corrective action process
interaction with all other processes.
G
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
65 07-Oct-16 DanaCAR-00095 (NC3) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the Quality and Materials Manager once A. Ochoa
66 07-Oct-16 DanaCAR-00095 (NC3) 17-Oct-16
the corrective actions are completed. M. Bravo y

67 07-Oct-16 DanaCAR-00095 (NC3) Internal audit to the Corrective Actions process Internal auditor 17-Oct-16
y

1) Review and correction of CA-WI-0240. Review


packaging instructions form to include the minimum
characteristics to be specified. (Customer service and
shipping coordinator, 09/07/2016)
The minimum of characteristics are the following,
Falta aprobacin de M. Bravo a ltima
68 07-Oct-16 DanaCAR-00096 (NC4) according CA-WI-0240/6: R. Silva 07-Sep-16
correccin
instructions for the strapping
instructions for the stacking
heat treated wooden pallet
number of strips
number of and labels.
B

2) Put a controlled copies binder in the railroad spur


shipping area to assure the packaging instructions and
the label color code are available to personnel in the
area. (Customer service and shipping coordinator,
69 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 Evidencia entregada
09/07/2016).
The purpose to have the labels colors code is to interpret
customer destination , We put a information folder in site.
Labels are generated in the production line.
g
3) Deployment/training to personnel railroad spur
shipping area. (Customer service and shipping
coordinator, 09/08/2016)
Training by Customer service and shipping coordinator
and DHL coordinator of the use and manage of packaging
70 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 07-Sep-16 Evidencia entregada
instructions to (DHL Coordinator, Customer service and
shipping coordinator, shipping coordinator, lift truck
operator, DHL general services, customer services). With
the purpose that they know and apply this documents.
(Customer service and shipping coordinator, 09/07/2016)

4) Update of DHL's site coordinator checklist to include


R. Gmez
71 07-Oct-16 DanaCAR-00096 (NC4) the minimum packaging requirements. (DHl coordinator, 07-Sep-16 Evidencia entregada
R. Silva
Customer service and shipping coordinator, 09/07/2016)
g
5) Locate the binder in a visible, easy access area for
72 07-Oct-16 DanaCAR-00096 (NC4) quick reference. (Customer service and shipping R. Silva 07-Sep-16 Evidencia entregada
coordinator, 09/07/2016) g

1) Review packaging instructions form to include the


minimum characteristics to be specified. (Customer
service and Shipping coordinator, 09/08/2016)
The minimum of characteristics are the following,
according CA-WI-0240/6:
73 07-Oct-16 DanaCAR-00096 (NC4) R. Silva 08-Sep-16 Evidencia entregada
instructions for the strapping
instructions for the stacking
heat treated wooden pallet
number of strips
number of and labels.
g

2) Put a controlled copies binder in the railroad spur


shipping area to assure the packaging instructions and
the label color code are available to personnel in the
area. (Customer service and shipping coordinator,
74 07-Oct-16 DanaCAR-00096 (NC4) 09/08/2016). R. Silva 08-Sep-16 Evidencia entregada

The purpose to have the labels colors code is to interpret


customer destination , We put a information folder in site.
Labels are generated in the production line.
g

3) Deployment/training to personnel railroad spur


shipping area. (Customer service and Shipping
coordinator, 09/08/2016)
Training by Customer service and shipping coordinator
75 07-Oct-16 DanaCAR-00096 (NC4) and DHL coordinator of the use and manage of packaging R. Silva 08-Sep-16 Evidencia entregada
instructions to (DHL Coordinator, Customer service and
shipping coordinator, shipping coordinator, lift truck
operator, DHL general services, customer services). With
the purpose that they know and apply this documents.
g

4) Update of DHL's site coordinator checklist to include


R. Gmez
76 07-Oct-16 DanaCAR-00096 (NC4) the minimum packaging requirements. (DHL coordinator, 08-Sep-16 Evidencia entregada
R. Silva
Customer service and shipping coordinator, 09/08/2016)
g
5) Locate the binder in a visible, easy access area for
R. Gmez
77 07-Oct-16 DanaCAR-00096 (NC4) quick reference. (Customer service and shipping 08-Sep-16 Evidencia entregada
R. Silva
coordinator, 09/08/2016) g

6) Modification procedure CA-PR-0033/3 Packaging and


labeling (added the shipping personal must be training
using the packaging work instruction including outsurcing
78 07-Oct-16 DanaCAR-00096 (NC4) personal and the training record must be submited to HR, R. Silva 14-Oct-16 Falta aprobacin de M. Bravo
in order to assure the training is done using the most
current version of the work instruction). (Customer
service and shipping coordinator, 10/14/2016)
B

7) create a new work instruction to describe the


activities to assign roles and permissions in compliant
pro, including that when a role or ownership is changed
79 07-Oct-16 DanaCAR-00096 (NC4) J.H. Garca 14-Oct-16 Falta aprobacin de A. Ochoa
the administrator must notify the new assignee, in order
to assure that he is aware of the new responsability (QMS
engineer, 10/14/2016).
B

8.- Modification procedure CA-PR-0009 Control of


contractor and supplier to include that when an
outsourced process supplier needs to create or modify a
80 07-Oct-16 DanaCAR-00096 (NC4) document releated to its activities for cardanes, in must J.H. Garca 14-Oct-16 Evidencia entregada
be reviewed by the Cardanes person in charge, in order
to prevent an identify possible misaligments of the
quality systems (QMS engineer, 10/14/2016).
G
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
81 07-Oct-16 DanaCAR-00096 (NC4) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the Materials Manager once the corrective
82 07-Oct-16 DanaCAR-00096 (NC4) M. Bravo 17-Oct-16
actions are completed. y

83 07-Oct-16 DanaCAR-00096 (NC4) Internal audit to the Packaging process Internal auditor 17-Oct-16
y

All production lines were swept and 31 equipments were


M. Neri
found without MSA from 5000. (08/28/2016, Quality
84 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 07-Sep-16 Evidencia entregada
Coordinator Manuel Neri /Quality Engineering Manuel
A. Mandujano
Pia/ Thecnician Metrology Alejandro Mandujano)
g

It was provided a refreshment training by the quality


manager about the requeriments of the clause 7.6.1 to
the next positions: Quality Engineer, Manufacturing
Engineer, Gages Technicians and Metrology Technicians, M. Neri
85 07-Oct-16 DanaCAR-00097 (NC5) with the objective, they know, understand and apply the M. Pia 07-Sep-16 Evidencia entregada
MSA studies effectively. A. Mandujano
08/30/16 Quality Coordinator Manuel Neri /Quality
Engineering Manuel Pia/ Thecnician Metrology Alejandro
Mandujano
G

It was obtained counseling by Engineer Francisco


Hernandez, Metrolab's consultant, according to 4th
M. Neri
edition of MSA.
86 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 07-Sep-16 Evidencia entregada
08/22/16 Quality Coordinator Manuel Neri /Quality
A. Mandujano
Engineering Manuel Pia/ Thecnician Metrology Alejandro
Mandujano
G
Scheduling of an MSA training (16 hrs) to Gages
Technicians and Metrology Technicians to be imparted by
87 07-Oct-16 DanaCAR-00097 (NC5) R. Andrade 07-Sep-16 Evidencia entregada
Metrolab supplier. (Personnel Development Specialist,
07/09/2016) G

1) develop an action plan* to include all the equipments


that currently dont have MSA studies, in the gagetrak
program (MSA following up).
"the studies will be performed according to the chapter IV
manual MSA"
M. Neri
* Activities to be developed:
88 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 09-Sep-16 Sin evidencia
Verify that all the equipments recorded in the Control Plan
A. Mandujano
have MSA studies.
Verify that all the equipments recorded in the Control Plan
uploaded in the Gagetrak.
Include all the equipment wish have a calibration or msa
date expired in the Gagetrk program tracking.
r
2) Updating our work instruction WIQUA00008
"Dimensional and Gages Laboratories Service Suppliers M. Neri
89 07-Oct-16 DanaCAR-00097 (NC5) Instruction" to include the following controls: M. Pia 12-Oct-16 Falta aprobacin de A. Ochoa
ISO/IEC 17025 vigent accreditation. A. Mandujano
Scope consistent with the supplied services.
b

3) Inclusion in the procedure CA-PR-0042 "MSA" of a flow


chart , that needs to be done by the Calibration
M. Neri
Technician in order to prevent doing a wrong study that
90 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16 Falta aprobacin de A. Ochoa
specifies the applicable kind of study according to the
A. Mandujano
measurement equipment (both replicable and non-
replicable) when a msa study shall be a performed.
b
4) Addition of a section within the FCQUA00007
M. Neri
"Measurement Equipment Assignment" form as a
91 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 Evidencia entregada
checklist to ensure that the equipment is released having
A. Mandujano
its MSA, calibration and supplier certificate. G
5) Deployment of the modifications to form FCQUA00007 M. Neri
92 07-Oct-16 DanaCAR-00097 (NC5) "Measurement Equipment Assignment" to Quality and M. Pia 05-Oct-16 Evidencia entregada
Manufacturing Engineers. A. Mandujano G

6) Addition of a text within section 7 of the "APQP"


procedure (CA-PR-0003), to include the gages lab
M. Neri
personnel during the analysis for new measurement
93 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 Evidencia entregada
equipments, modifications and reassignments, in order to
A. Mandujano
identify possible necesities related with measuring
equipments and its corresponding studies.
G
7) Deployment of the modification to "APQP" procedure M. Neri
94 07-Oct-16 DanaCAR-00097 (NC5) (CA-PR-0003) to the Quality and Manufacturing Engineers. M. Pia 05-Oct-16 Evidencia entregada
A. Mandujano G
8) Modification of item 5.6 of the CA-PR-0022 "Adjustment
and Verification of Inspection, Measurement and Test
Equipment" to add that all new, relocated and
reengineered measurement equipment shall have its MSA
M. Neri
study and its calibration and its supplier certificate before
95 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 30-Sep-16 Evidencia entregada
being released to the production lines. Furthermore, the
A. Mandujano
release shall be notified by the acknowledgement
signature of the Metrology Technician in the FCQUA00007
"Measurement Equipment Assignment" form by the
Quality and Manufacturing Engineers.
G

9) Develope a turtle diagram, that mentions the reasons


why should perform a MSA study (When, how often it is
to be done)
Who: the responsable and competent personal in charge
on this activity.(Quality Coordinator Manuel Neri /Quality
Engineering Manuel Pia/ Thecnician Metrology Alejandro
M. Neri
Mandujano)
96 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16 Falta aprobacin de A. Ochoa
How: Using the visual aids,WI, flow charts, as guidance to
A. Mandujano
meet this actvities
What: (Scope) this action will apply to all measurements
equipments
How many: 90% the new objective will be that a least the
90% of the equipment scheduled have the calibration and
the msa studies against the program.
b
10) Deployment of the modification to procedure CA-PR-
M. Neri
0022 "Adjustment and Verification of Inspection,
97 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 05-Oct-16 Evidencia entregada
Measurement and Test Equipment" to Manufacturing and
A. Mandujano
Quality Engineers. G
M. Neri
11) Configuration of the GageTrak software to make the
98 07-Oct-16 DanaCAR-00097 (NC5) M. Pia 12-Oct-16 Subieron evidencia, pero no se entiende.
MSA a mandatory field, in order to set it as a poka-yoke)
A. Mandujano B
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
99 07-Oct-16 DanaCAR-00097 (NC5) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the Quality Manager once the corrective
100 07-Oct-16 DanaCAR-00097 (NC5) A. Ochoa 17-Oct-16
actions are completed. y

101 07-Oct-16 DanaCAR-00097 (NC5) Internal audit to the MSA process Internal auditor 17-Oct-16
y
The course of analysis and problem solving was R. Andrade
102 07-Oct-16 DanaCAR-00098 (NC6) 06-Sep-16 Evidencia entregada
implemented for the supervisor producccion F. Torres G

F.Torres
A.Gutierrez
Include in the annual training program 2016 in the course
G. Sanchez
103 07-Oct-16 DanaCAR-00098 (NC6) of analysis and problem solving production supervisors to 06-Sep-16 Evidencia entregada
M.Cordero
comply with this competition.
R.Ocampo
R.Andrade
G

Request managers area (quality, manufacturing,


production, HR, comptroller general management,
104 07-Oct-16 DanaCAR-00098 (NC6) maintenance) through an email by the Head of HR the J. Briones 14-Oct-16 Evidencia entregada
review of the DNC made to identify courses that were not
identified and require scheduled in the training plan.
g
Reinforcement of the requirements applicable to clauses
6.2.2 to 6.2.2.3 for staff people responsible
(managements and coordinations, quality,
105 07-Oct-16 DanaCAR-00098 (NC6) A. Ochoa 12-Oct-16 Evidencia entregada
manufacturing, production, manufacturing, maintenance,
contraloria) in order to know and applied in a manner
effective requirements of the standard.
G

1. Develop plan to include in Cpro job profiles to reinforce


compliance and document control permits modification L. Campos
106 07-Oct-16 DanaCAR-00098 (NC6) and approval to have the job evaluation by direct head R. Andrade 30-Sep-16 Evidencia entregada
having the validation and objectivity in the review to J. Briones
identify discrepancies in current profiles.
G
L. Campos
2. Up to Cpro job descriptions adding those responsible
107 07-Oct-16 DanaCAR-00098 (NC6) R. Andrade 30-Sep-16 se tienen las descripciones (errores)
for review and validation (Head, manager and staff ranks)
J. Briones b

3. Generate an internal audit process for validation of job


descriptions (each area manager validated according to
annual calendar job descriptions of your area to validate R. Andrade
108 07-Oct-16 DanaCAR-00098 (NC6) 14-Oct-16
your upgrade) by filling a checklist that includes the main J. Briones
points detonating the process of DNC (CSR, Mov. staff,
new employee, fortified positions, EV. performance)
r

4.Review the job profiles of all areas and positions


(quality, manufacturing, rh, maintenance, reporting,
production) together with the heads and managers to
R. Andrade
109 07-Oct-16 DanaCAR-00098 (NC6) identify the direct Gap by area / by-post (actual vs 14-Oct-16 Falta pantallazo de reporte
J. Briones
current) and include each area as an indicator of the% of
compliance as to include training program the identified
need
G

5. Carry out a check list for validation of input changes


DNC (CSR, Mov. Staff, new employee, fortified positions, R. Andrade
110 07-Oct-16 DanaCAR-00098 (NC6) 14-Oct-16 Falta pasarlo a PDF
EV. Performance fortified positions) quarterly to add the J. Briones
corresponding requirements to apply according positions
G
6. Make a statement by the head of HR to include in the
evaluation of 2017 performance objectives applicable to
111 07-Oct-16 DanaCAR-00098 (NC6) compliance with technical expertise where all areas J. Briones 14-Oct-16 Evidencia entregada
involved (quality, manufacturing, HR, comptroller, Heads
and Managers inclusion of area
G
Se incluye aceptacin de Floyd de
Replicate the approved action plan as appropriate to
112 07-Oct-16 DanaCAR-00098 (NC6) F. McNiece 14-Oct-16 apoyarnos, pero debemos enviarle el plan
other Dana production sites.
B de accin APROBADO.
Verification by the HRBP once the corrective actions are
113 07-Oct-16 DanaCAR-00098 (NC6) J. Briones 17-Oct-16
completed. y

114 07-Oct-16 DanaCAR-00098 (NC6) Internal audit to the DNC process Internal auditor 17-Oct-16
y
Reference Status R/Y/B/G Qty NC1: AME DanaCAR-00093 (NC1)
DanaCAR-00093 (NC1) R 14 R 14
Reference Status R/Y/B/G Y 3 NC1
DanaCAR-00093 (NC1) Y 3 B 5
5
Reference Status R/Y/B/G G 8 17%
DanaCAR-00093 (NC1) B 5
Reference Status R/Y/B/G
DanaCAR-00093 (NC1) G 8

Reference Status R/Y/B/G Qty NC2: CSR DanaCAR-00094 (NC2) 3


DanaCAR-00094 (NC2) R 10 R 10 10%
Reference Status R/Y/B/G Y 3
DanaCAR-00094 (NC2) Y 3 B 8
Reference Status R/Y/B/G G 11
DanaCAR-00094 (NC2) B 8
Reference Status R/Y/B/G
DanaCAR-00094 (NC2) G 11

Reference Status R/Y/B/G Qty NC3: Causa


DanaCAR-00095 (NC3)
DanaCAR-00095 (NC3) R 10 R 10
Reference Status R/Y/B/G Y 3
DanaCAR-00095 (NC3) Y 3 B 7
Reference Status R/Y/B/G G 7 R
DanaCAR-00095 (NC3) B 7
Reference Status R/Y/B/G
DanaCAR-00095 (NC3) G 7

Reference Status R/Y/B/G Qty NC4: EmpaDanaCAR-00096 (NC4)


DanaCAR-00096 (NC4) R 0 R 0 11 E
Reference Status R/Y/B/G Y 4 NC4:
58%
DanaCAR-00096 (NC4) Y 4 B 4
Reference Status R/Y/B/G G 11
DanaCAR-00096 (NC4) B 4
Reference Status R/Y/B/G
DanaCAR-00096 (NC4) G 11

Reference Status R/Y/B/G Qty NC5: MSA DanaCAR-00097 (NC5)


DanaCAR-00097 (NC5) R 1 R 1
Reference Status R/Y/B/G Y 3
DanaCAR-00097 (NC5) Y 3 B 5
Reference Status R/Y/B/G G 11
DanaCAR-00097 (NC5) B 5
Reference Status R/Y/B/G
DanaCAR-00097 (NC5) G 11
4
Reference Status R/Y/B/G Qty NC6: Capac
DanaCAR-00098 (NC6) 21%
DanaCAR-00098 (NC6) R 1 R 1
Reference Status R/Y/B/G Y 3
DanaCAR-00098 (NC6) Y 3 B 2
Reference Status R/Y/B/G G 9 R
DanaCAR-00098 (NC6) B 2
Reference Status R/Y/B/G
DanaCAR-00098 (NC6) G 9
NC1: AMEF NC2: CSR 11
5
8 34%
17%
27%

3 8
10% 25%

3 10
14 9% 31%
47%

R Y B G R Y B G

11 Empaque 11
NC4: NC5: MSA (mayor)
58% 55%

1
5%

4
21% 3
4 5 15%
21% 25%

R Y B G R Y B G
: CSR 11 NC3: Causa Raz (DHL)
34% 7
7 26%
26%

3
11%
10
31% 10
37%
B G R Y B G

A (mayor) 9
NC6: Capacitacin
60%

1
5% 1
7%

3
15%
2 3
13% 20%

B G R Y B G

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