STUDENT SATISFACTION SURVEY ON STUDENT SERVICES RESULT

First Semester, SY 2016-2017

1. Information and Orientation services

Indicators AWM DE
1. Students handbooks, guide manuals and other 2.85 Satisfactory
information materials
2. Policies, guidelines and other school rules and 3.04 Satisfactory
regulations

3. Departmental meetings conducted through the 2.88 Satisfactory

heads/ Dean/faculty members

4. Capability building programs for students 2.98 Satisfactory

OVER ALL WM 2.94 Satisfactory

2. Adivising and Counseling

Indicators AW DE
M
1. Online Tutoring 2.81 Satisfactory
2. Academic Consultation 3.00
2.1 Deans 2.84 Satisfactory
2.2 Faculty 2.64 Satisfactory
2.3 Student Leaders 2.86 Satisfactory
2.4 Registrar 2.88 Satisfactory
3. Peer Group Counselling and Tutoring 2.96
Satisfactory
4. Professional 2.88
Academic/Program Advising Satisfactory
OVER ALL WM 2.86 Satisfactory

3. Admission and finance services

Indicators AW DE
 M
1. Admission/Entrance Test 2.89 Satisfactory
2. Interviews 3.16 Satisfactory
3. Physical Examination 2.79 Satisfactory
4. Psychological, Personality and Aptitude Test 2.83 Satisfactory
5. Qualifying Exams for Transferees and Shifters 2.96 Satisfactory
6. Enrolment System and Procedures (flowchart and
direction)
6.1 Online Registration 2.64 Satisfactory
6.2 On-site Registration Syst 2.91 Satisfactory
7. System of Payments of Account, Tuition and other Satisfactory
fees 2.78
8. Guidelines for Increase in Tuition and other fees 2.82 Satisfactory
9. Updating of Students of their individual account Satisfactory
every term 2.83
OVER ALL WM 2.87 Satisfactory

4. Scholarship and financial assistance in PUNP

Indicators AW DE
M
1. Institutional Scholarship 2.87 Satisfactory
2. Government Scholarships 2.81 Satisfactory
3. Non-government Scholarships 2.85 Satisfactory
4. Student Loans Programs 2.96 Satisfactory
5. Student Cooperatives 2.89 Satisfactory
6. Scholarship Guidelines and 2.80 Satisfactory
Procedures
OVER ALL WM 2.86 Satisfactory

5. Career and placement services in PUNP

Indicators AW DE
 M
1. Standardized Psychological Test 2.64 Satisfactory
2. Career Orientation 3.16 Satisfactory
3. Job Fair 2.84 Satisfactory
4. Career Placement Programs 2.92 Satisfactory
5. Seminar/Conferences 2.98 Satisfactory
6. Activities that build/develop student sense of 2.90 Satisfactory
pride, belongingness and confidence
7. Counselling sessions that involves discipline and 3.04 Satisfactory
behaviour
8. Anecdotal Record and 2.87 Satisfactory
Documentation on Guidance and Counselling
Activities in the institution

OVER ALL WM 2.92 Satisfactory