TABLE OF CONTENT

PROFILE OF THE COMPANY

STRATEGIES

STRATEGIC CHANGES IN THE ORGANISATION

CORPORATE GOVERNANCE

CORPORATE SOCIAL RESPOSIBILITY

CONCLUSION

BIBLIOGRAPHY

PROFILE OF THE COMPANY

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Indian Oil Corporation (Indian Oil) is India's largest commercial enterprise, with a sales turnover
of Rs. 4,50,756 crore (US$ 73.7 billion) and profits of Rs. 5,273 crore for the year 2014-15.
Indian Oil is ranked 119th among the world's largest corporates (and first among Indian
enterprises) in the prestigious FortuneGlobal 500 listing for the year 2015.

As India's flagship national oil company, with a 33,000-strong work-force currently, Indian Oil
has been meeting Indias energy demands for over half a century. With a corporate vision to be
'The Energy of India' and to become 'A globally admired company,' Indian Oil's business
interests straddle the entire hydrocarbon value-chain from refining, pipeline transportation and
marketing of petroleum products to exploration & production of crude oil & gas, marketing of
natural gas and petrochemicals, besides forays into alternative energy and globalisation of
downstream operations.

Having set up subsidiaries in Sri Lanka, Mauritius and the UAE, the Corporation is
simultaneously scouting for new business opportunities in the energy markets of Asia and Africa.
It has also formed about 20 joint ventures with reputed business partners from India and abroad
to pursue diverse business interests.

Downstream Major
Indian Oil accounts for nearly half of India's petroleum products market share, 35% national
refining capacity (together with its subsidiary Chennai Petroleum Corporation Ltd., or CPCL),
and 71% downstream sector pipelines through capacity. The Indian Oil Group owns and operates
11 of India's 23 refineries with a combined refining capacity of 80.7 MMTPA (million metric
tonnes/annum.

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The Corporation's cross-country pipelines network, for transportation of crude oil to refineries
and finished products to high-demand centres, spans over 11,220 km. With a throughput capacity
of 80.49 MMTPA for crude oil and petroleum products and 9.5 MMSCMD for gas, this network
meets the vital energy needs of the consumers in an efficient, economical and environment-
friendly manner.

The Corporation has a portfolio of leading energy brands that includes Indane LPG cooking
gas, SERVO lubricants, XTRAPREMIUM petrol, XTRAMILEdiesel, PROPEL petrochemicals,
etc. Besides Indian Oil, both SERVO and Indane have earned the coveted Superbrand status

Countrywide Reach
Indian Oils network of over 43,000 customer touch-points reaches petroleum products to every
nook and corner of the country. These include close to 25,000 petrol & diesel stations, including
6,200 Kisan Seva Kendra outlets (KSKs) in the rural markets. The Corporation has a 65% share
of the bulk consumer business, and almost 6,400 dedicated pumps are in operation for the
convenience of large-volume consumers like the defence services, railways and state transport
undertakings, ensuring products and inventory at their doorstep. They are backed for supplies by
136 bulk storage terminals and depots, 98 aviation fuel stations and 91 LPG bottling plants.

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Indane LPG cooking gas reaches the doorsteps of 8.8 crore households in about 3,264 markets
through a network of 7,934 distributors. Indian Oils Aviation Service commands a 63.6%
market share in aviation fuel business, serving national and international flag carriers, private
airlines and the Indian defence services.

During the XII Plan period (2012-17), the Corporation is investing Rs. 56,200 crore in a host of
projects that include augmentation of refining capacity, expansion of petrochemicals
infrastructure, and building the E&P portfolio.

Objectives

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 To serve the national interests in the oil and related sectors in accordance and consistent
with Government policies.
To ensure and maintain continuous and smooth supplies of petroleum products by way of
crude refining, transportation and marketing activities and to provide appropriate
assistance to the consumer to conserve and use petroleum products efficiently.
To earn a reasonable rate of interest on investment.
To work towards the achievement of self-sufficiency in the field of oil refining by setting
up adequate capacity and to build up expertise in laying of crude and petroleum product
pipelines.
To create a strong research and development base in the field of oil refining and stimulate
the development of new product formulations with a view to minimise/eliminate their
imports and to have next generation products.
To maximise utilisation of the existing facilities in order to improve efficiency and
increase productivity.
To optimise utilisation of its refining capacity and maximise distillate yield from refining
of crude to minimise foreign exchange outgo.
To minimise fuel consumption in refineries and stock losses in marketing operations to
effect energy conservation.
To further enhance distribution network for providing assured service to customers
throughout the country through expansion of reseller network as per Marketing
Plan/Government approval.
To avail of all viable opportunities, both national
and global, arising out of the liberalisation policies being pursued by the Government of
India.
To achieve higher growth through integration, mergers, acquisitions and diversification
by harnessing new business opportunities like petrochemicals, power, lube business,
consultancy abroad and exploration & production.

Philosphy

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The philosophy of Indian Oil is to attain the highest standards of Corporate Governance by
ensuring transparency in all its operations and to maximise shareholdes values. Indian Oil fully
complies with the stipulations laid down in the guidelines on the Corporate Governance as
specified in Clause 49 of the Listing Argeement executed with the Stock Exchanges.

Vision

A major diversified, transnational, integrated energy company, with national leadership and a
strong environment conscience, playing a national role in oil security& public distribution.

Mission
To achieve international standards of excellence in all aspects of energy and diversified
business with focus on customer
delight through value of products and services, and cost reduction.
To maximise creation of wealth, value and satisfaction for the stakeholders.
To attain leadership in developing, adopting and assimilating state-of- the-art technology for
competitive advantage.
To provide technology and services through sustained Research and Development.
To foster a culture of participation and innovation for employee growth and contribution.
To cultivate high standards of business ethics and Total Quality Management for a strong
corporate identity and brand equity.
To help enrich the quality of life of the community and preserve ecological balance and
heritage through a strong environment conscience.

Financial Objectives

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 To ensure adequate return on the capital employed and maintain a reasonable annual
Dividend on its equity capital.
To ensure maximum economy in expenditure.
To manage and operate the facilities in an efficient manner so as to generate adequate
internal resources to meet revenue cost and requirements for project investment, without
budgetary support.
To develop long-term corporate plans to provide for adequate growth of the activities of
the Corporation.
To endeavour to reduce the cost of production of petroleum products by means of
systematic cost control measures.
To endeavour to complete all planned projects within the stipulated time and cost
estimates.

STRATEGIES

Expanding Horizons

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Indian Oil is currently metamorphosing from a pure sectoral company with dominance in
downstream in India to a vertically integrated, transnational energy behemoth. The Corporation
is implementing a master plan to emerge as a major player in petrochemicals by integrating its
core refining business with petrochemical activities, besides making large investments in E&P
and import/marketing ventures for oil and gas in India and abroad.

Spreading Wings
Indian Oil is also strengthening its existing overseas marketing ventures and simultaneously
scouting new opportunities for marketing and export of petroleum products to new energy
markets in Asia and Africa.

Two overseas subsidiaries are already operational in Sri Lanka and Mauritius, and a regional
office at Dubai is coordinating expansion of business activities in Middle East region. Within an
year of incorporation, Lanka IOC Pvt. Ltd. (LIOC) has captured a 25% market share in Sri
Lanka, with a target to take it to about 40% in the near future. Indian Oil is investing US$ 18
million in Mauritius through its subsidiary, Indian Oil Mauritius Ltd. (IOML), to set up a range
of marketing infrastructure there.

The Corporation has launched 11 joint ventures in partnership with some of the most respected
corporates from India and abroad Lubrizol, Nyco SA, Petronas, Oiltanking GmbH, Marubeni,
to name a few. SERVO lubricants are being marketed in Dubai, Nepal, Bhutan, Kuwait,
Malaysia, Bahrain, Indonesia, Sri Lanka, Kyrgyzstan, Mauritius, Bangladesh, etc.

Indian Oil has been lending its expertise for nearly two decades to various countries in several
areas of refining, marketing, transportation, training and research & development. These include
Sri Lanka, Kuwait, Bahrain, Iraq, Abu Dhabi, Tanzania, Ethiopia, Algeria, Nigeria, Nepal,
Bhutan, Maldives, Malaysia and Zambia.

Indian Oils sincere commitment to Quality, Safety, Health and Environment is reflected in the
series of national and international certifications and awards earned over the years.

The 19th largest petroleum company in the world, Indian Oil, is well on its way to becoming an
integrated, transnational energy corporate.

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April 1, 2002 saw the conclusion of total deregulation of the Indian hydrocarbon industry over a
four-year period.

As the tide of opportunities sweeps in, Indian Oil is all set to realise its Vision of evolving into a
major, diversified, transnational, integrated energy company.
Indian Oil is metamorphosing from a pure sectoral company with dominance in downstream in
India to a vertically integrated, transnational energy behemoth. The Corporation is making
investments in E&P and import/marketing ventures for oil and gas in India and abroad, and is
implementing a master plan to emerge as a major player in petrochemicals by integrating its core
refining business with petrochemical activities.

Indian Oil is strengthening its existing overseas marketing ventures and simultaneously scouting
new opportunities for marketing and export of petroleum products in foreign markets. Two
wholly-owned subsidiaries are already operational in Sri Lanka and Mauritius, and regional
offices at Dubai and Kuala Lumpur are coordinating expansion of business activities in Middle
East and South East Asia regions.

The Corporation has launched eleven joint ventures (listed separately) in partnership with some
of the most respected corporates from India and abroad Lubrizol, Nyco SA, Elf, Petronas,
Oiltanking GmbH, Marubeni, Mitsubishi, to name a few. SERVO lubricants are being exported
to Dubai, Nepal, Bhutan, Kuwait, Malaysia, Bahrain, Indonesia, Sri Lanka, Kyrgyzstan,
Mauritius, Bangladesh, etc.

Indian Oil has been lending its expertise for nearly two decades to various countries in several
areas of refining, marketing, transportation, training and research & development. These include
Sri Lanka, Kuwait, Bahrain, Iraq, Abu Dhabi, Tanzania, Ethiopia, Algeria, Nigeria, Nepal,
Bhutan, Maldives, Malaysia and Zambia.

Indian Oils sincere commitment to Quality, Safety, Health and Environment is reflected in the
series of national and international certifications and awards (current ones listed separately)
earned over the years.

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The 17th largest petroleum company in the world, Indian Oil, is well on its way to becoming an
integrated, transnational Energy Corporate.

Major Projects

Indian Oil continues to lay emphasis on infrastructure development. Towards this end, a number
of schemes have been initiated with increasing emphasis on project execution in compressed
schedules as per world benchmarking standards. Schemes for improvement and increased
profitability through debottlenecking / modifications / introduction of value added products are
being taken up in addition to grassroots facilities. Project systems have been streamlined in line
with ISO standards.

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PARADIP-RAIPUR-RANCHI PIPELINE
Project Cost: Rs. 1793.00 crore

Expected Commissioning: Project is delayed due to delay in receipt of Forest Clearance. 2nd
stage Forest clearance for the project in Odisha received on 4.9.2013 and in Jharkhand on
8.10.2013. Tree cutting permissions in Odisha (10/14 Divisions and Jharkhand (2 Divisions) is
awaited.

Benefit: The proposed pipeline would ensure the evacuation of Paradip Refinery products and
uninterrupted supply to major parts of Orissa, Chhattisgarh and Jharkhand.

Brief Description: Project consists of laying of 1108 km long product pipeline with
intermediate pumping stations at Jatni and New Sambalpur and delivery stations at Jatni,
Jharsuguda, Ranchi, Raipur and Korba. The pipeline will be having a telescopic diameter of
18"/14"/12"/10" OD.

POLYPROPYLENE PLANT, PARADIP

Project Cost: Rs. 3150 crore

Expected Commissioning: September 2017

Benefit: The Polypropylene Plant will aid Odisha Govt. in further establishing the Petroleum,
Chemicals & Petrochemical Investment Region (PCPIR) at Paradip.

Brief Description: The Project aims to set up a 680 KTA Polypropylene unit at Paradip which
will be integrated with ongoing Paradip Refinery. Spheripol Technology from Basell, Italy will
be used in the project. The unit will be capable of producing different grades of Polypropylene
but will commence with production of only homo grade initially. The major facilities envisaged
under the project are Coker LPG Treater unit, Ware House for Polypropylene storage and other
associated facilities like Flare, Cooling Tower etc.

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DISTILLATE YIELD IMPROVEMENT PROJECT (COKER), HALDIA
Project Cost: Rs. 3076 crore

Expected Commissioning:December 2017

Benefit: The project will help mitigate the problem of shrinkage in demand of High Sulphur
Fuel Oil by upgrading Black Oil to higher value products like diesel and LPG which in turn
will improve distillates yield of the refinery by about 4-5% wt. It will also produce improved
quality diesel, conforming to BS-IV specifications as a measure towards environmental
protection.

Brief Description: The project aims to upgrade Black Oil, mainly High Sulphur Fuel Oil to
higher value products like diesel and LPG which will lead to subsequent improvement in Gross
Refinery Margins. This will be achieved through installation of proven Delayed Coker Unit
along with other Treating Units and allied facilities. The proposed unit aims to produce 100%
BS-IV specification diesel through installation of CGO treated Unit. The process units
envisaged are Delayed Coker Unit (1.7 MMTPA), Coker Gas Oil Treater Unit (1.4 MMTPA),
Coker LPG Treater Unit (70 TMTPA). Sulphur Recovery Unit, Sour Water Stripper Unit and
Amine Regeneration Unit will be installed as part of the project.

DE-BOTTLENECKING OF SALAYA-MATHURA CRUDE PIPELINE

Project Cost: Rs. 1584 crore

Expected Commissioning: 30 months after receipt of statutory clearances

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Benefit: With the proposed de-bottlenecking/augmentation of SMPL, the refineries would be in
a position to process more crude oil.

Brief Description: The proposal is for enhancing the capacity of Salaya-Viramgam section
from 21 MMTPA to 25.0 MMTPA, [Viramgam-Koyali section from 8.5 MMTPA to 9.0
MMTPA, Viramgam-Chaksu section from 13.5 MMTPA to 16.5 MMTPA, Chaksu-Mathura
section from 7.5 MMTPA to 9.2 MMTPA and Chaksu-Panipat section from 6 MMTPA to 7.3
MMTPA].

Expansion Strategies

Indian Oil is currently metamorphosing from a pure sectoral company with dominance in
downstream in India to a vertically integrated, transnational energy behemoth. The Corporation
is already on the way to becoming a major player in petrochemicals by integrating its core
refining business with petrochemical activities, besides making large investments in E&P and

47
import/marketing ventures for oil & gas in India and abroad.

Name Business

Indian Subsidiaries

Chennai Petroleum Corporation Limited Refining of petroleum products

Plantation of Jatropha and extraction of oil for

Indian Oil - CREDA Biofuels Limited
Bio-diesels

Indian Catalyst Private Limited Manufacturing of FCC catalyst / additive

Foreign Subsidiaries

Indian Oil (Mauritius) Ltd. Mauritius Terminalling, Retailing & Aviation refuelling

Lanka IOC PLC,Sri Lanka Retailing, Terminalling & Bunkering

IOC Middle East FZE, UAE Lube blending & marketing of lubricants

Investment company for E&P Project in

IOC Sweden AB, Sweden
Venezuela

IOCL (USA) Inc., USA Participation in Shale Gas Asset Project

IndOil Global B.V. Netherlands Exploration & Production

Joint Ventures (As on 31.03.2015)

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Name Business Partners

NYCO SA, France & Balmer

Avi-Oil India Pvt. Ltd. Speciality lubricants
Lawrie & Co. Ltd.

Setting up and operation of

Delhi Aviation Fuel Facility
Aviation Fuel Facility at Delhi DIAL & BPCL
Private Limited
Airport.

Green Gas Ltd. City gas distribution GAIL (India) Ltd.

Setting up of Natural Gas

GSPL India Transco Ltd. GSPL, HPCL, BPCL
Pipelines

Setting up of Natural Gas

GSPL India Gasnet Ltd. GSPL, HPCL, BPCL
Pipelines

IOT Infrastructure & Energy

Terminalling services Oiltanking GmbH, Germany.
Services Ltd.

Indian Oil Adani Gas Pvt. Ltd. City gas distribution Adani Gas Ltd.

Terminalling services and

Indian Oil Petronas Pvt. Ltd. Petronas, Malaysia.
parallel marketing of LPG

Indian Oil Ruchi Bio Fuels

Bio Fuel related activities Ruchi Soya
LLP

Indian Oil Skytanking Pvt. Aviation fuel facility projects IOT Infrastructure & Energy
Ltd. Services Ltd., Skytanking

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Name Business Partners

GmbH, Germany.

Indian Synthetic Rubber Pvt. Manufacturing of Styrene TSRC Taiwan & Marubeni
Limited Butadiene Rubber at Panipat Japan

Kochi Salem Pipelines Private Laying pipeline for transport

BPCL
Limited of LPG from Kochi to Salem

Lubrizol India Pvt. Ltd. Lube Additives Lubrizol Inc., USA

Setting up common user

Mumbai Aviation Fuel Farm
integrated aviation fuel BPCL, HPCL & MIAL
Facility Pvt. Ltd.
infrastructure.

NPCIL - Indian Oil Nuclear For setting up Nuclear Power Nuclear Power Corporation of
Energy Corporation Limited Plant India limited

BPCL, ONGC, GAIL, GDFI

Petronet LNG Ltd. LNG Imports/distribution
and ADB

Oil India Ltd. & Suntera

Suntera Nigeria 205 Limited Oil exploration activities.
Resources Ltd., Cyprus

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BPCL Bharat Petroleum Corporation Ltd.

HPCL Hindustan Petroleum Corporation Ltd.

ONGC Oil and Natural Gas Corporation Ltd.

GAIL GAIL (India) Ltd.

RIL Reliance Industries Ltd.

Infrastructure Leasing & Financial

IL&FS
Services Ltd.

ICICI ICICI Bank

SBI State Bank of India

EOL Essar Oil Ltd.

PIL Petronet India Ltd.

KPT Kandla Port Trust

Gujarat Industrial Investment

GIIC
Corporation Ltd.

CB Canara Bank.

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DIAL Delhi International Airport Pvt. Ltd.

TSRC TSRC Corporation, Taiwan

ADB Asian Development Bank

GSPL Gujarat State Petronet Ltd.

Marketing

Indian Oil and its subsidiaries account for 49% petroleum products market share. The company
distributes its products directly to bulk customers and to retail customers via a network of retail
outlets and dealers/distributors.

The companys overall distribution network encompasses over 38,000 sales points incorporating
its own franchise as well as independent outlets, consumer pumps, distributors etc. the
substantial majority of which are governed by dealership agreements. Products are transported to
the distribution points by pipeline, ship tanker, rail tankers and road tanker trucks.

Research And Development

Established in 1972 for the development of lube as well as refining process technologies, the
Indian Oil R&D Centre at Faridabad has completed over 35 years of glorious service to the
nation. It is one of its kind in Asia and has grown into a major technological development center
of international repute in the down stream areas of lubricants, pipelines and refining processes.
Developing more than 2500 formulations over the years, it has successfully perfected the state-
of-the-art lube formulation technology meeting latest national and international specifications
with approvals from major original equipment manufacturers. Indian Oil markets around 800
grades of lubricants under the brand name "SERVO" based on its own R&D technology and is

47
one among the six worldwide technology holders of marine oil technology. It has extensive
laboratory and pilot plant facilities to successfully pursue projects in lube, refining and pipeline
areas making it a unique technology centre.

Its rich reservoir of highly qualified/ specialized scientific and technical manpower has elevated
this centre to global status. Having an effective IPR portfolio of 195 patents including 48 US
patents, the vibrant and innovative research at the Centre has led to many technological
innovations, some of which have received prestigious national and international awards.
INDMAX, i-Max, OiliVorous-S, INDETreat/INDESweet are few of them. Being the nodal
agency of the hydrocarbon sector for implementation of the Hydrogen energy programmes in the
country, the Centre has taken up a pilot project for developing infrastructure for fuelling neat
hydrogen as well as H2-CNG blended fuel and is currently in the process of setting up a
Hydrogen-CNG dispensing station at COCO retail outlet in Delhi. The Centre has also taken the
lead in the development and commercialisation of biodiesel.

Indian Oils sprawling R&D Centre at Faridabad near Delhi is one of Asia's finest, and plays a
key role in supporting the Corporation's, business interests by developing economical,
environment friendly technology solutions. It has won recognition for four decades of pioneering
work in lubricants formulation, refinery processes, pipeline transportation and alternative fuels,
and holds 384 active patents, of which 233 are international patents.

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The vibrant research undertaken by the Centre in tribology is showcased by Indian
Oils SERVO product line, with over 4,000 lubricant & grease formulations to suit all
conceivable applications. The Centre has also developed several in-house refinery process
technologies and catalysts to suit Indian conditions. Its alternative energy programmes include
bio-energy, solar energy, Hydrogen energy, H-CNG blends, synthetic fuels and shale oil. The
Centre is also focussed on cutting-edge research in the areas of nanotechnology, petrochemicals
& polymers, coal gasification/ liquefaction, and gas-to-liquid technologies.

STRATEGIC CHANGES IN THE ORGANIZATION

Exploration And Production

Vertical integration along the entire hydrocarbon value chain is a key strategy for achieving
growth in the hydrocarbon business. Indian Oil is attempting vertical integration through E&P
initiatives to secure its own equity oil so as to safeguard its business interest against the highly
volatile international oil market..
Customer Care
Customer delight is the key driver of IndianOils marketing operations. Under the XTRA retail
outlet brand unveiled during 2003-04, Indian Oil is making customers visiting its petrol and
diesel stations a number of XTRA offerings, including assured quality and quantity, efficient
forecourt service and high levels of housekeeping, choice of regular and branded fuels, 100%
electronic dispensing, cashless transactions, loyalty programmes for cash & credit customers,
and a number of non-fuel offerings tailor-made to customer profile and requirements

Academy Company
Indian Oil is an academy company with a score of full-fledged training centres across the
country building skills and competencies among IndianOilPeople to face the challenges of the

47
market place. Among these, the Indian Oil Institute of Petroleum Management (IIPM) at
Gurgaon, the Indian Oil Management Centre for Learning at Mumbai, and the Indian Oil
Management Academy at Haldia have emerged as world-class training and management
academies.

Pioneering R&D
IndianOils world-class R&D Centre has won recognition for its pioneering work in lubricants
formulation, refinery processes, pipeline transportation and alternative fuels. It has developed
over 2,100 formulations of SERVO brand lubricants and greases for virtually all conceivable
applications automotive, railroad, industrial and marine meeting stringent international
standards and bearing the stamp of approval of all major original equipment manufacturers. A
wholly-owned subsidiary company, Indian Oil Technologies Ltd., is commercialising the
innovations and technologies of the Centre, which has over 140 national and international patents
to its credit. Apart from leadership in development and commercialisation of bio-fuels, the R&D
Centre is currently the nodal agency of the hydrocarbon sector in India for ushering in Hydrogen
fuel in the country.

Management of the company

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 CORPORATE GOVERNANCE

Indian Oil remains true to the belief that good Corporate Governance practices lead to efficient
running of the Company and help in optimising value for all its stakeholders. The Company has
been making an effort to uphold the principles of Corporate Governance to ensure transparency,
integrity and accountability in its functioning - elements that are vital to achieve its vision of
becoming a major diversified, transnational, integrated energy company.

With the adoption of (a) Code of conduct for Directors and senior management personnel, (b)
Code of conduct for prevention of insider trading and (c) Policy on risk assessment and
minimising procedures, the Company has further enhanced its commitment towards Corporate
Governance.

INDIAN OIL SPORTS SCHOLARSHIPS

Indian Oil recognizes the importance of sports as a tool for development of its future leaders
besides building brand equity. Indian Oil has been promoting sports in a big way for over three
decades now. Promotion of sports is integral to IndianOil's CSR philosophy. It is aimed at
providing opportunities to outstanding sports persons with a view to facilitating their
performance in bringing laurels for the Corporation as well as the country. The Corporation has
identified ten games i.e. Cricket, Hockey, Badminton, Tennis, Table Tennis, Golf,
Billiards/Snooker, Athletics, Chess & Carrom as thrust games.

Over the years, Indian Oil has recruited over 100 sportspersons in Men/ Women category. Some
of the sportspersons associated with Indian Oil are Rohit Sharma, cricketer and K. Shrikant who
has been recently awarded the Arjuna Award, Ajinkya Rahane, cricketer, P. Gopichand, P
Kashyap, Aparna Popat from Badminton; Devesh Chauhan, Deepak Thakur, Prabhjot Singh from
Hockey and many more.

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Indian Oil has on its rolls 65 sportspersons representing various sports disciplines on behalf of
the Nation, their respective States, Petroleum Sports Promotion Board etc.
The prominent sportspersons recruited by Indian Oil are:

No of
Sports Discipline Name of Sportspersons
Sportspersons

Ms. Trupti Murgunde, Mr. Jaseel Ismail, Ms. B R

Meenakshi, Mr. P. Gopichand, Mr. Nikhil Kanetkar, Mr.
Badminton 8
J B S Vidyadhar, Mr. P. Kashyap, Mr Ajay Jayaram, Ms.
Aparna Balan

Carrom 2 Mr. Yogesh Pardeshi, Mr. K Ramesh Babu

Mr. S S Ganguly, Mr. Abhijit Kunte, Mr. Deep

Chess 4
Sengupta, Mr. Deepan Chakravarthy

Mr. Gagan Verma, Mr. Karan Vasudev, Mr. Moin Malak,

Golf 4
Mr. S. Chikarangappa

Mr. Rajesh Pawar, Mr. Mandar Phadke, Mr. Amit Dani,

Mr. Wasim Jaffer, Mr. Mithun Beerala, Mr. Rohit
Sharma, Mr. Cheteshwar Pujara, Mr. Pinal Shah, Mr.
Cricket 16 Anand Rajan, Mr. Balwinder Singh Sandhu, Mr.
Ravikant Shukla, Mr. Rohan Raje, Mr. Murtuza Hussain,
Mr. Ajinkya Rahane, Mr Aditiya Tare and Mr Vikrant
Yeligatti.

Mr. S Raman, Mr. A Sharath Kamal, Ms. Kasturi

Table Tennis 6 Chakravarthy, Mr. Soumyadeep Roy, Mr. Rajiv Ghei,
Ms. S. Shamini

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The recruited sports persons are given time off for increasing competence in various games
during the active phase of their career. Whenever there are camps, the players are given leave for
whole day for the specific period of such camps. Players who are required to compete at highest
level and required to practice 7 to 8 hours daily are given longer period of leave and also allowed
to join a professional sports academy.

Under the CSR scheme, Indian Oil has also introduced Sports Scholarship Scheme for
promising 150 young sports persons representing state in team games and National ranking
in others.

Governance Towards suppliers

To ensure prompt dealings with integrity, impartiality and courtesy and help promote
ancillary industries.
To ensure prompt dealings with integrity, impartiality and courtesy and promote ancillary
industries.
Governance Towards employees

To develop their capabilities and facilitate their advancement through appropriate training
and career planning.
To have fair dealings with recognised representatives of employees in pursuance of
healthy industrial relations practices and sound personnel policies.

Develop their capability and advancement through appropriate training and career
planning.

Expeditious redressal of grievances

Fair dealings with recognised representatives of employees in pursuance of healthy trade
union practice and sound personnel policies.

Towards community
To develop techno-economically viable and environment-friendly products.
To maintain the highest standards in respect of safety, environment protection and
occupational health at all production units.

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As the flagship public sector enterprise of India, Indian Oil has successfully combined its
corporate social responsibility agenda with its business offerings, meeting the energy needs of
millions of people every day, across the country - from Kashmir in the north to Kanya Kumari in
the south, from Kutch in the west to Kohima in the east.

Besides, the Corporation partners communities in which it operates by supporting innumerable

initiatives connected with health, family welfare, education, environment protection, provision of
potable water, sanitation, and empowerment of women and other marginalised groups. Indian Oil
has always been in the forefront in times of national emergencies, and IndianOilPeople have time
and again rallied to help victims of natural calamities by maintaining uninterrupted supply of
petroleum products, and contributing to relief and rehabilitation measures in cash and kind.

Towards Defence Services

To maintain adequate supplies to Defence and other para-military services
during normal as well as emergency situations.
To maintain adequate supplies to Defence Services during normal and emergency
situations as per their requirement at different locations.

Towards customers and dealers

To provide prompt, courteous and efficient service and quality products at fair and
reasonable prices.

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 CORPORATE SOCIAL RESPONSIBILITY

Initiative
At Indian Oil, corporate social responsibility (CSR) has been the cornerstone of success right
from inception in the year 1964. The Corporations objectives in this key performance area are
enshrined in its Mission statement: "to help enrich the quality of life of the community and
preserve ecological balance and heritage through a strong environment conscience."

As a constructive partner in the communities in which it operates, Indian Oil has been taking
concrete action to realise its social responsibility objectives, thereby building value for its
shareholders and customers. The Corporation respects human rights, values its employees, and
invests in innovative technologies and solutions for sustainable energy flow and economic
growth.

In the past four decades, Indian Oil has supported innumerable social and community initiatives
in India. Touching the lives of millions of people positively by supporting environmental and
health-care projects and social, cultural and educational programmes. As part of IndianOil's
social responsibility programme, there is an Indian Oil Scholarship scheme, which provides for
attractive scholarships to bright students selected on 'merit-cum-means' basis. As part of the

47
scheme, special encouragement is being given to girl students, physically challenged students,
and students from J & K as well as the Northeast States.

Besides focusing primarily on the welfare of economically and socially deprived sections of
society, Indian Oil also aims at developing techno-economically viable and environment-friendly
products & services for the benefit of millions of its consumers, while at the same time ensuring
the highest standards of safety and environment protection in its operations.

Indian Oil has always been in the forefront in times of national emergencies. Indianoil people
have time and again rallied to help victims of natural calamities, maintaining uninterrupted
supply of petroleum products and contributing to relief and rehabilitation measures in cash and
kind.

Indian Oil has also set up the Indian Oil Foundation (IOF) as a non-profit trust to protect,
preserve and promote national heritage monuments.

As part of its environment-protection initiatives, Indian Oil has invested close to Rs. 7,000 crore
in state-of-the-art technologies at its refineries for production of green fuels meeting global
standards.

With safety, health and environment protection high on its corporate agenda, Indian Oil is
committed to conducting business with a strong environment conscience, so as to ensure
sustainable development, safe work places and enrichment of the quality of life of its employees,
customers and the community.

Indian Oil is also committed to the Global Compact Programme of the United Nations and
endeavors to abide by the 10 principles of the programme, some of which are already part of the
Corporations Vision and Mission statements.

It is the firm resolves of Indianoil people to move beyond business, touch every heart and fuel a

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billion dreams.

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Indian Oil for Community (CSR)

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At Indian Oil, corporate social responsibility (CSR) has been the cornerstone of success right
from inception in the year 1964. The Corporations objectives in this key performance area are
enshrined in its Mission statement: "to help enrich the quality of life of the community and
preserve ecological balance and heritage through a strong environment conscience." which
succinctly portrays the commitment of the Corporation towards CSR.

Indian Oils Sustainability & CSR (S&CSR) vision is to operate its activities in providing
energy solutions to its customers in a manner that is efficient, safe and ethical, which minimises
negative impact on environment and enhances quality of life of the community, towards
sustaining a holistic business.

In line with the above vision, Indian Oils S&CSR mission is to:
Meet stakeholders aspirations for value creation and grow along with the society.
Ensure a safe & healthy working environment.
Incorporate environmental and social considerations in business decisions.
Earn stakeholders goodwill and build a reputation as a responsible corporate citizen.
Conduct business with ethics and transparency & follow responsible business practices.

Brief details of Indian Oils key CSR projects are given below:

Indian Oils CSR is focused towards budget high priority areas like safe drinking water,
healthcare and sanitation, empowering women and socially & economically backward groups,
education and employment-enhancing vocational skills, environment sustainability, protection
of national heritage and promotion of art & culture, rural development, etc., CSR activities are
carried out preferably in the vicinity of its major installations or establishments for improving
quality of life of the community, which includes marginalised groups viz. SCs, STs, etc.

Indian Oil Education

Scholarship Scheme :
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Sustainability Towards A Better Tomorrow

Economic development alone is no longer viewed as a strategy for poverty reduction and well
being of society. It is recognised that a societys economic goals are intricately intertwined with
its social and environmental goals. This realisation is also the guiding force behind IndianOils
commitment to build a strong sustainable business that is firmly rooted in the community and
demonstrates concern for the environment.

Triple Bottom Line

Indian Oils foray into renewable energy is aimed not only towards diversification of its energy
portfolio but also for alleviating energy poverty and improving energy access at the base of the
pyramid in India. Efforts are being made to improve resource efficiency in operations, especially
for key resources like energy and water and adopt the 3-R (Reduce, Recycle and Reuse)
philosophy for all types of wastes towards prevention of pollution and disposal of wastes in line
with regulatory requirements or beyond industry best practices.

While Indian Oils approach has been to reach energy to all in a sustainable manner, the

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 Renewable Energy & Sustainable Development group was created at the Corporate level in 2010
to lend focused attention to the environmental aspect of sustainable development. Every
proposed initiative/action has to satisfactorily answer the question How does it impact society at
large and the environment?

Indian Oils environmental objective is to

Reduce its carbon footprint

Become water positive

Manage waste responsibly

Green auto fuels, energy efficient technologies, shifting equilibrium of market dynamics towards
rural communities besides tapping alternative energy sources are some of the steps that are in
progress in the Corporation. The significant milestones in the journey are:

Solar Energy (Grid):

Indian Oil, the only CPSE to have been selected amongst the 30 shortlisted out of about 350
participating project developers, won the competitive bid to install a 5 MW solar power project
in Rajasthan under the Jawaharlal Nehru National Solar Mission Phase I Batch I. The solar
power project, was commissioned in January 2012.

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Wind Energy:
Indian Oil has set up a 21 MW wind power project in Gujarat which has been operational since
Jan 2009. The project has been registered as a CDM project in May 2011. The second wind
power project of 48.3 MW in Andhra Pradesh is presently under implementation.

Nuclear Energy:

Indian Oil has set up a JV company with Nuclear Power Corporation of India Ltd. to put up a 2
X 700 MW nuclear power plant at Rawatbhata, Rajasthan with Pressurised Heavy Water Based
Reactor (PHWR) technology . The project is scheduled to be completed by 2017.

Biofuels:
Indian Oil and Chhattisgarh Renewable Energy Development Authority (CREDA) have formed a
JV called the Indian Oil-CREDA Biofuels Ltd. and undertaken nearly 6000 ha plantations of
Jatropha curcas in different districts of Chhattisgarh. In the year 2009, a pilot Jatropha plantation
project on revenue wasteland in Jhabua district of Madhya Pradesh was taken up and about 300
has been planted.

The Indian Oil-Ruchi Biofuels LLP has been formed with Ruchi Soya Industries Ltd. under the
P4 model (Public-Private-Panchayat Partnership) to set up Biodiesel value chain with MNREGS
funding for Jatropha curcas plantation in Uttar Pradesh. The LLP has completed about 1700 Ha
of plantation in five districts of UP.

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Other initiatives include -

Retail Outlet solarisation:

Solar Photovoltaic systems are being installed at retail outlets to minimize the use of diesel
generators for dispensing units and lighting loads, thereby reducing carbon emissions.

Ecological Footprinting :
An as is exercise is currently on to assess the ecological footprint of IndianOils operations in
terms of carbon emissions, water use and waste generation.

Carbon Neutrality:
Indian Oil is conscious of its carbon footprints and constantly endeavours to make all its major
events/workshops/seminars/conferences carbon neutral.

Rainwater Harvesting:
Keeping in view the fact that water is an invaluable resource, Indian Oil has been taking up
rainwater harvesting projects at several of its locations.

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Eco-friendly utilization of organic waste:
In order to dispose of kitchen/horticultural organic waste in an environmentally-friendly manner,
the use of Organic Waste Converters is being promoted at locations.

Solar lanterns:
With over 50% of Indias population not having access to electricity, Indian Oil is striving to
provide basic energy solutions to the base of the pyramid by distributing solar lanterns through
its extensive retail network and Kisan Sewa Kendras spread across the country. More than
30,000 Solar lanterns have been sold during 2010-11.

Awareness Generation programmes:

With a view to ingrain sustainability in the DNA of every employee of the Corporation, regular
workshops and training programmes are organised to generate awareness about sustainability
issues.

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 CONCLUSION

Indian Oil Corporation, Indias largest oil refiner, is unsure how far petroleum products will drive
its future. Numbers are still impressive for the integrated oil player. Sales turnover was a steep
Rs 4,48,315 crore last fiscal.
Refineries ran full throttle at 99% capacity, churning in a throughput of 53.6 million tonnes.
IOCs pipelines network had a record throughput of 75.7 mt crude oil and petroleum products. To
top it all, the state-owned firm sold 75.23 mt of petroleum products.
Still, IOC believes it has to bet big on gas to propel its future growth. B Ashok, IOCs chairman,
had indicated this at a recent press interaction. Gas is certainly seen as the fuel of the future,
with so much emphasis on environmentwe would like to play an active role (in this sphere) in
terms of providing customers with a fuel choice.

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More than green concerns, Ashoks change of tack is grounded on market dynamics. The world
is facing a refinery glut. About 20 refineries have shut shop in Europe in recent years, as more
efficient refineries came up in Asia and the Middle East. Overcapacity is forcing refineries across
the world to focus on exports, even if that meant wafer thin margins. Refineries in India produce
far more than what the domestic market can absorb. Since 2001-02, India is a net exporter of
petroleum products. In FY15 (until November 2014), the country had exported 43.14 mt of
petroleum products, worth $37.28 billion. India is the largest exporter of petroleum products in
Asia since 2009. Private players like Reliance and Essar are focused almost entirely on exports.
IOC too thrives on exports to keep its machines in full run.
Amidst this glut, a redeeming feature is that demand is still good in India, thanks largely to a
growing auto market.
Yet, last year, IOC saw just 1.7% growth in diesel sales. Petrol, though, managed to clock
double-digit growth at 11.2%. IOC will now need to look at new products to lift its annual
growth graphs, and gas marketing fits in perfect in this quadrant.

The company has already started moving in this new direction. It is in the process of setting up a
5-mtpa LNG terminal at Ennore in Tamil Nadu. It has also booked capacities at upcoming
Dhamra terminal and existing Dahej to import LNG. The Maharatna firm has tied up with
Japans Mitsubishi Corp to buy 0.7 mtpa of LNG from the Cameron LNG plant in Louisiana
under a 20 year deal, with supplies beginning in early 2018. It will also also lift 1.2 mtpa for 20
years from Petronas British Columbia project beginning 2020. IOC made its first purchase of
spot LNG from US major Excelerate Energy recently, for delivery in June.
By making aggressive plans in natural gas, the state-run oil refiner is pitting itself against another
state-run firm, Gail, the countrys leading gas marketing and trading firm. Perhaps, the fuel
retailer has an edge over the pure gas player here. Ashok proposes to have provisions for CNG
(gas for automobiles) sales at its new retail outlets. With a 24,400-strong fuel station network,
and about 900-1,000 new pumps added to it every year, it is easy for IOC to roll out CNG in a

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large scale. Though it is early days, IOC sold 3.42 mt of natural gas in FY15, a growth of 6%
over the previous year.
IOC honchos feel that to make LNG affordable to users, the government has to speed up on
laying gas pipelines and connect every corner of the country. Simultaneously, educating and
incentivising small and medium scale industries to switch over to cleaner fuel is also required,
they point out.
Petroleum minister Dharmendra Pradhan admits that the country can inch closer towards energy
security, if we move towards a gas-based economy. But thats easier said than done. Pipelines
cannot be laid overnight, nor would consumers make a switch to natural gas so easily. However,
with the fall in prices of LNG, demand could start climbing up, aided by the recent enabling
government policies such as using LNG for stranded power plants and the fertiliser pooling
mechanism.

BIBLIOGRAPHY

http://www.indianoilcorp.com/

https://www.iocl.com/aboutus/profile.aspx

http://economictimes.indiatimes.com/indian-oil-corporation-ltd/infocompanyhistory/companyid-
11924.cms\

https://iocl.com/AboutUs/sustainability.aspx

http://www.slideshare.net/Roshankumar2007/indian-oil-company

https://iocl.com/AboutUs/Majorprojects.aspx

https://iocl.com/AboutUs/corporatesocialresponsibility.aspx

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https://iocl.com/InvestorCenter/Board-Committees-2016-02-12.pdf

https://iocl.com/AboutUs/SportsScholarships.aspx

https://www.iocl.com/Aboutus/Initiatives.aspx

http://www.financialexpress.com/article/industry/companies/from-oil-to-gas/85988/

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