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Final Project Submission: System Proposal Document

A Business Proposal to design a System for a Plywood Shop

TABLE OF CONTENTS

Abstract............................................................................................................................................5

A Business Proposal to design a System for a Plywood Shop........................................................6

1. Background:.................................................................................................................................6

1.1. Problem:....................................................................................................................6

1.2. Project Audience:......................................................................................................6

1.3. Risks Involved:.........................................................................................................7

2. System Requirements..................................................................................................................7

2.1. Outputs:.....................................................................................................................7

2.2. Inputs:.......................................................................................................................7
Business Proposal to design a System for a Plywood Shop 2

2.3. Processes:..................................................................................................................8

2.4. Performance:.............................................................................................................8

2.5. Controls (i.e., security):............................................................................................8

3. Approach used.............................................................................................................................8

3.1. After Iterations:.........................................................................................................9

4. Project Plan:.................................................................................................................9

4.1. Control Plan:...........................................................................................................10

5. Work Breakdown Structure........................................................................................................11

5.1. Project Manager:.....................................................................................................12

5.2. System Analyst:......................................................................................................13

5.3. Developer:...............................................................................................................13

5.4. Tester:......................................................................................................................13

6. Gantt chart.................................................................................................................................14

6.1. Timeline:.................................................................................................................15

6.2. Resource Chart:......................................................................................................15

6.3. Cost Table:..............................................................................................................16

7. Data Process Modelling.............................................................................................................17

8. Data Flow Diagram....................................................................................................................19

9. Data Dictionary..........................................................................................................................20

10. Object Modelling.....................................................................................................................24


Business Proposal to design a System for a Plywood Shop 3

11. Use Case Diagram....................................................................................................................25

12. Physical Design.......................................................................................................................27

13. Data Design.............................................................................................................................29

13.1. Normal Formal Tables:.........................................................................................29

14. User Interface Design..............................................................................................................32

15. System Architecture.................................................................................................................34

15.1. ERP (Enterprise Resource Planning):...................................................................35

15.2. Total Cost of Ownership (TCO):..........................................................................35

16. Feasibility Analysis..................................................................................................................35

16.1. Operational Feasibility:........................................................................................36

16.2. Technical Feasibility:............................................................................................36

16.3. Economic Feasibility:...........................................................................................37

References......................................................................................................................................39
Business Proposal to design a System for a Plywood Shop 4

Abstract

The purpose of this project is to design a new application system for a plywood shop, in order to

maintain all the product information that are in the shop and in a warehouse so, that client can

manage his inventory without any hustles currently there is no software application existed in the

shop which is taking a lot of time to count the products individually to order the stock for

restocking the inventory and to deal with the customer enquiries about the product availability in

the shop by sitting in the same place instead of going and checking the inventory physically, the

proposed system can resolve these issues and can save time to run the business.

Keywords: Plywood shop, New system, Restocking, Customer enquiries, Product

availability, Resolving the issues.


Business Proposal to design a System for a Plywood Shop 5

A Business Proposal to design a System for a Plywood Shop

1. Background:

This paper proposes to design a new system for a plywood shop where the primary

products are plywood, glass, mirrors and few other furniture products. There is no existing

software to maintain the data of the products and this system makes the user/owner to manage

his inventory in the shop and in warehouse comfortably without going and checking them

manually.

1.1. Problem:

To maintain the whole database of the plywood sheets and other products inside the shop

and in a warehouse according to their aisle location.


It is very hard to count each and every single plywood plank and products.
During billing, the client wants to know how many plywood sheets got left in that

particular model so that they can fill the stock without running out of them.
A lot of paper work to maintain the inventory information.
To save the time in addressing the customers about the stock.

1.2. Project Audience:

For the very first time, the client/owner and employees of the shop need some training to

use the system.


Developers and hardware engineers to design and install the system.
Customers, who can get the information quickly without wasting the time.

1.3. Risks Involved:

Stock information needs to be handled carefully during the extension of a shop or while

the introduction of new products.


Business Proposal to design a System for a Plywood Shop 6

Client or employees must get hands-on experience on UI and options to use the system

quickly.
Extra hardware like sensors and scanners will be included to count the stock which may

increase the cost of the project.

2. System Requirements

The system requirements for the plywood system are of as follows:

2.1. Outputs:

The application should track the stock and sales from the billing counter and must

address the customer enquiries about the products.


The system must produce a weekly, monthly and yearly report on budget sales and

profits.
The system will push notifications about low stock products in the inventory.
The system will have its own barcode generator for the products to maintain its inventory.

2.2. Inputs:

Each product has its own barcode which will be scanned using a handheld device and get

registered in the product database automatically.


Products that do not have the barcode should be entered manually into the system.
Customers data and restocking information will be given to the system.
Two separate log-in screens for client/owner and employee.

2.3. Processes:

The application system will stores all the data related to products and updates newly

entered products.
The system will create a log file for every operation (updating the stock and purchases).
Generates automatic bills for the purchases to customers.
The system must calculate and count the availability of stock.
Able to display the availability of stock upon the customer requests.
Business Proposal to design a System for a Plywood Shop 7

2.4. Performance:

Data extraction and response time should be faster


Automatically takes back-up of the entire data in case of system crash.
Intimates the user two days in prior about the low stock products.
Able to generate the bill information while accepting the returns.

2.5. Controls (i.e., security):

Application privileges may vary from the employee to owner.


Employee will not get access to get profits and turnover of the shop.
Administrator authorization is required to enter the purchased products or update the

inventory.

3. Approach used

I used Iterative and Incremental model to complete this task because iterative model

initially uses a basic subset of requirements and iteratively upgrades to next versions by

satisfying all the requirements until the full system is implemented. Design adjustments,

enhancements and new functionalities can be added at each iteration, to use this model major

requirements must be defined in advance nevertheless, required modifications and enhancements

can be added later on. (SDLC Iterative Model (www.tutorialspoint.com))

To achieve the desired objective of a system, iterations can be useful a lot which

is a repetitive process until the final goal is achieved, this method is mainly used for the projects

which are not manageable using old-fashioned step-by-step model. (What is Project Iteration?)
Business Proposal to design a System for a Plywood Shop 8

3.1. After Iterations:

As per the discussion had with the client (my friend) the following changes are going to

be implemented for the system.

Sorting and searching of products.


Client needs low stock alert notifications on his desktop.

4. Project Plan:

The aim of this project is to design a new system for a plywood shop where the primary products

are plywood, glass, mirror and few other furniture products. There is no existing system to

maintain the data of the products and to address customer queries regarding the products, this

system makes the user to manage his inventory in the shop and warehouse comfortably.

The plan to design this system was started with requirement gathering by using various

approaches and after confirming the requirements from client, a technical approach has been

drawn to solve several problems like to maintain the whole database of products in the shop, in

the warehouse and to know about the low stock products and several other problems have been

addressed, the following figure 1 shows the context diagram of the plywood shop.
Business Proposal to design a System for a Plywood Shop 9

Figure 1: Context diagram of the plywood process system

4.1. Control Plan:

In order to execute the project without any hurdles project management unit helps to scrutinize

each and every section of the project to identify the problems some of the elements that enhance

the project are defined below.

Cost and Schedule management: This plan is used to complete the project within the

specified amount of time and in the specified budget.


Scope management: To achieve this goal we have to be careful while gathering the

requirements, if the requirements are satisfying the client we can complete the project by

keeping it on the track.


Task management: It is the process of managing a task through its life cycle, task

management can help in achieving goals of groups or individuals by collaborating and

sharing knowledge for the accomplishment of the goal.


Business Proposal to design a System for a Plywood Shop 10

Risk management: Risk management defines the assessment, identification and

prioritization of risks to maximize the realization of opportunities by coordinating with

application resources to control and to monitor the impact of unfortunate events. The

main objective of risk management is to promise the business goal is not deviating.
Quality management: Quality management has four main aspects quality control, quality

management, quality improvement and quality assurance for the project. To achieve more

consistent quality, quality management not only uses quality assurance but also control

processes, the main goal of quality management is to ensure the product, organization or

service is reliable. (Project Management Institute, 2004).

5. Work Breakdown Structure

Work has been distributed among various departments in order to complete the project in the

given timeline and budget as shown in the following figure 2, each and every one involved in the

has their own roles and responsibilities which are discussed below.
Business Proposal to design a System for a Plywood Shop 11

Figure 2: WBS of the proposed project

The following are the different people who are involved in this system development:

5.1. Project Manager:

Project manager is the person who has the responsibility for the successful completion of project,

the following are the duties of a project manager.

The main roles of a project manager are communicating and coordinating with clients,

arranging meetings, making schedules and prioritizing tasks.

If any potential issues arises in the middle of the project, project manager takes the

responsibility to find the solution.


Business Proposal to design a System for a Plywood Shop 12

5.2. System Analyst:

System analyst plays an important role in designing and analysing the system, some of his duties

are of as follows:

System analyst gather the requirements from clients by studying the current business

requirements.

He is solely responsible for whole system design and architecture and to make sure the

future changes will not affect the current system.

5.3. Developer:

Developer is responsible to develop the code by studying the functional requirements of the

project.

Developer is the responsible person for developing the code and sometime he needs to

perform the unit testing without any bugs.

He involves in installing the system along with the project manager to ensure that the

system got deployed and working fine without any issues.

5.4. Tester:

In order to test the developed application tester plays an important role to check that the

application is working fine and satisfying the client.

Mainly testers will design the test cases and as per the test cases they will test the

application and if they find and bugs they will inform to the developer.

Testing will be done based up on different aspects and different techniques will be used in

testing to carry out the application test until it satisfies the client. (Singh, I. 2010)
Business Proposal to design a System for a Plywood Shop 13

6. Gantt chart

The following figure 3 gives the detailed information of the project which requires 91 days

starting date is 27-SEP-2015 and finish date is 1-MAR-2016 involving numerous stages like

project planning, requirement gathering, designing, developing, testing and installing the system

which is a step-by-step procedure.

In this project requirement gathering, developing and testing stages takes a long time compared

to other stages.

Figure 3: Gantt chart for the proposed project


Business Proposal to design a System for a Plywood Shop 14

6.1. Timeline:

The following figure 4 shows the timeline of the project from starting date to end date which is

comprised with different stages specifying time for each stage.

Figure 4: Timeline of the proposed project

6.2. Resource Chart:

The resource sheet gives us the information about the resources which are working for the

project with their standard rate per hour. For developer and tester the hourly rate is $35.00 and

for project manager and system analyst it is $50.00. The following figure 4 represents the

resource sheet for the proposed project.


Business Proposal to design a System for a Plywood Shop 15

Figure 5: Resource Sheet for the proposed project

6.3. Cost Table:

The cost table of the project shows in the table 1, the total budget and duration of the project is

depending up on the resources assigned to the project which is $33,120 for 91 days and

744hours, the detailed cost for the project is been categorized for individual section shown in the

table 2, the highest cost is allocated for requirement gathering $14,000 which is an important

stage of the project in order to satisfy the client requirements.

Table 1: Cost table of the project


Business Proposal to design a System for a Plywood Shop 16

Fixed Cost
Task Name Fixed Cost Total Cost Baseline Variance Actual Remaining
Accrual

System for Plywood Shop $0.00 Prorated $33,120.00 $0.00 $33,120.00 $0.00 $33,120.00
Project Plan $0.00 Prorated $3,200.00 $0.00 $3,200.00 $0.00 $3,200.00
Requirements $0.00 Prorated $14,000.00 $0.00 $14,000.00 $0.00 $14,000.00
Design $0.00 Prorated $5,200.00 $0.00 $5,200.00 $0.00 $5,200.00
Development $0.00 Prorated $4,060.00 $0.00 $4,060.00 $0.00 $4,060.00
Testing $0.00 Prorated $4,620.00 $0.00 $4,620.00 $0.00 $4,620.00
Installation $0.00 Prorated $2,040.00 $0.00 $2,040.00 $0.00 $2,040.00

Table 2: Detailed layout of the project cost

7. Data Process Modelling

Data process modelling is a set of analysis and design technique used to understand the

business data environment to logical data models and to physical data and physical structure, for

planning and designing of the system in an effective way data process modelling procedures

catch and make transformation of complex system requirements into actual representation of the

system. The following figure 6 shows the data process model of a plywood shop which gives a

brief idea about the business operation where the input of the system are customer related data

i.e., enquiries about product, billing information and product information such as design,

patterns, availability, size and many more. (Data Modelling and Process Modelling, n.d.)
Business Proposal to design a System for a Plywood Shop 17

Figure 6: Data Process Modelling

The following figure 7 depicts the detailed process of the current system in detail and

their relationship between each entity, here the primary keys are customer-ID, product-ID,

administrator-ID, employee-ID, picking-ID and the foreign keys are customer-ID, and product

description which are in the billing entity.


Business Proposal to design a System for a Plywood Shop 18

Figure 7: Logical Data Process Modelling

8. Data Flow Diagram

Data flow diagrams describes the process flow from one system to another along with its

local storage, the plan to design this system was started with requirement gathering by using

various approaches and after confirming the requirements from client, a technical approach has

been drawn to solve several problems like to maintain the whole database of products in the
Business Proposal to design a System for a Plywood Shop 19

shop, in the warehouse and to know about the low stock products and several other problems

have been addressed, the following figure 8 shows the context diagram of the plywood shop.

Figure 8: Data Flow Diagram of Plywood shop

9. Data Dictionary

A logical model of the system is produced by set of DFDs on the other hand the details in

the DFDs are acknowledged separately by the data dictionary. A data dictionary also known as

data repository which is the second component of structured analysis, the data dictionary also

defines and describes all data elements and meaningful combinations of data elements.

In this particular project there are various data elements such as customer, billing, product

inventory, management/administrator, employee and warehouse, the following tables shows the

data which that is associated with the various elements.


Business Proposal to design a System for a Plywood Shop 20

Table 3: Customer Table

Field Name Character Length Data Type

Customer ID 5 to 10 Characters Alpha-Numeric

Customer Name 25 Characters Only Alphabets

Customer Contact 10 Characters Only Numeric

Customer Address 100 Characters Alpha-Numeric

Customer table contains the information about the customer name, contact, address and a

unique ID which will be generated by the system during billing all other details should be

entered manually by the user.

Table 4: Management/Administrator Table

Field Name Character Length Data Type

Administrator ID 5 to 10 Characters Alpha-Numeric

Administrator Username 25 Characters Alphabetic

Administrator Password 25 Characters Alpha-Numeric

The administrator/management table gives the information about the type of user who

logged into the application with full privileges.


Business Proposal to design a System for a Plywood Shop 21

Table 5: Employee Table

Field Name Character Length Data Type


Alpha-
Employee ID 5 to 10 Characters Numeric
Employee
Username 25 Characters Alphabetic
Alpha-
Employee Password 25 Characters Numeric

The employee table gives the information about the type of user logged into the

application with employee ID and username having minimum privileges.

Table 6: Billing Table

Field Name Character Length Data Type

Billing ID 5 to 10 Characters Alpha-Numeric

Product Name 25 Characters Alphabetic

Customer ID 5 to 10 Characters Alpha-Numeric

Product Description 25 Characters Alphabetic

The billing table contains information about the billing ID which is a unique ID generated

by the system and consists of product name, customer ID and product description.
Business Proposal to design a System for a Plywood Shop 22

Table 7: Product Inventory Table

Field Name Character Length Data Type


Alpha-
Product ID 5 to 10 Characters Numeric

Product Name 25 Characters Alphabetic

Product Description 25 Characters Alphabetic

Product Count 3 to 5 Characters Numeric

The product inventory table consists of all the information about the products in the shop

with unique product IDs for every single product.

Table 8: Warehouse Table

Field Name Character Length Data Type

Picking ID 5 to 10 Characters Numeric

Product Name 25 Characters Alphabetic

Product Description 25 Characters Alphabetic

Product Count 3 to 5 Characters Numeric

The warehouse table consists of unique picking ID generated by the system when the

orders are placed by the customers and based on the orders the billing will be generated.
Business Proposal to design a System for a Plywood Shop 23

10. Object Modelling

The representation of information system with identification of things such as objects is

known as object modelling which can be used to view the system interaction with objects and

working of the system an object can be a person, user, transaction or an action, the below figure

9 shows the object modelling for a plywood with various objects such as customers, employees

and with different transactions like placing and order, enquiring about products.

Figure 9: Object modelling diagram for a plywood shop


Business Proposal to design a System for a Plywood Shop 24

11. Use Case Diagram

The use case diagram comprises of actors and use cases of this project the below figure

10 shows the use case diagram of the plywood processing system, the actors involved in this

project are of as follows:

Administrator

Employee

Customer

The use cases of this project are of as follows:

Queries about the product

Order processing system

Product inventory

Picking process

Prepare invoice
Business Proposal to design a System for a Plywood Shop 25

Figure 10: Use case diagram of plywood processing system


Business Proposal to design a System for a Plywood Shop 26

12. Physical Design

The physical design of a system represents the logical data of the project which is

collected during the requirement gathering phase in order to build a system. The physical design

is used to review the external and internal entities of a system and to know how the data is flows

into and out of the entities. In other terms, how data is given as input, how it is authenticated and

how it is processed and how it is displayed as output can be studied using physical design

diagrams.

The requirements are gathered to design a new system for a plywood shop where the

primary products are plywood, glass, mirrors and few other furniture products. There is no

existing software to maintain the data of the products and this system makes the user/owner to

manage his inventory in the shop and in a warehouse comfortably without going and checking

them manually and to maintain the whole database of the plywood sheets and other products

inside the shop and in a warehouse according to their location.

Once the products are ordered and during the billing the client wants to know the count of

the plywood so that they can restock the items in the inventory. The following figure 11 shows

the physical diagram for the specified requirements where there are several entities like

customer, owner, employee, products, product inventory, billing and reports generate.
Business Proposal to design a System for a Plywood Shop 27
Business Proposal to design a System for a Plywood Shop 28

igure 11: Physical design of the requirements


Business Proposal to design a System for a Plywood Shop 29

13. Data Design

The data design of the plywood system is showed in the below figure 12 and the entities

used in the system are customer, administrator, employee, products which are represented by

rectangle shapes and the relationship between the entities are placing order, verifying order,

checking for stock which are represented by diamond shape.

Figure 12: Entity Relationship Diagram for a plywood shop

13.1. Normal Formal Tables:

The first normal form (1NF) for plywood system with sample data is shown in the below

table 9 where there are no repeating groups


Business Proposal to design a System for a Plywood Shop 30

Table 9: 1NF of Plywood System with Sample Data

1 NORMAL FORM
Order
Customer Numbe Product Descriptio Quantit Shippin Payment
Date Name r Number n y g Method
11/18/1 James Red Home
5 Thorley 9784 7654 plywood 10 Delivery Cash
11/19/1 Justine Film faced Credit
5 Wright 9785 8954 plywood 6 Pickup Card
11/20/1 Ginny Dining Home Credit
5 Hughes 9786 5695 chairs 4 Delivery Card
11/21/1 Charmaine Debit
5 Cox 9787 5454 Mirror 1 In Store Card
11/22/1 Adam Meranti Home
5 Lewis 9788 6885 Plywood 7 Delivery Cash
11/23/1 Block
5 Paul Usher 9789 6884 Board 2 Pickup Cash

The 2NF is shown in the below table 10 where the primary key is order line which is a

combination of two primary keys product number and order number as shown in the table 11.

Table 10: 2NF of a plywood system

2 NORMAL FORM
Order Product Descriptio Customer Payment
Date Number Number n Name Shipping Method
Charmaine
11/18/15 9784 5454 Mirror Cox In Store Debit Card
Meranti Adam Home
11/19/15 9785 6885 Plywood Lewis Delivery Cash
Block
11/20/15 9786 6884 Board Paul Usher Pickup Cash
Business Proposal to design a System for a Plywood Shop 31

Table 11: 2NF of a plywood system with primary order number

Product
Order Number Number Quantity

9784 7654 10

9785 8954 6

9786 5695 4
9787 5454 1
9788 6885 7
9789 6884 2

The 3NF of a plywood is shown in the following table 12 where the second normal form

table is transformed in which the primary key is order number the 3NF will consists of product

and customer including the customer name.

Table 12: 3NF of a plywood system

3 NORMAL FORM
Product Customer Payment
Number Description Name Shipping Method

5454 Mirror Charmaine Cox In Store Debit Card


Meranti Home
6885 Plywood Adam Lewis Delivery Cash

6884 Block Board Paul Usher Pickup Cash


Business Proposal to design a System for a Plywood Shop 32

Product in 3NF

Product Number Description Customer Name

5454 Mirror Charmaine Cox

6885 Meranti Plywood Adam Lewis

6884 Block Board Paul Usher

Customer in 3 NORMAL FORM

Customer Name Shipping Payment Method

Charmaine Cox In Store Debit Card

Adam Lewis Home Delivery Cash

Paul Usher Pickup Cash

14. User Interface Design

In this particular system there are two separate logins for administrator/management and

for employee having restrictions to certain functions, the following figure 13 shows the user

interface for the employee and the following figure 14 shows the user interface for

administrator/owner of the shop.


Business Proposal to design a System for a Plywood Shop 33

Figure 13: User Interface for Employee

Figure 14: User Interface for Administrator/Owner


Business Proposal to design a System for a Plywood Shop 34

15. System Architecture

The system architecture for plywood shop is shown in the following figure 15 which

gives a basic idea about the functionality of the system where the plywood planks or the new

products of the shop are get scanned by a handheld scanner which will be registered in the

central inventory database, whenever the customer places for the order users will fetch the data

from database and generate the bill payable by the customer.

Figure 15: System Architecture of a plywood shop


Business Proposal to design a System for a Plywood Shop 35

15.1. ERP (Enterprise Resource Planning):

ERP can be used to complete many business needs. An example within manufacturing

would be if a company manufactures chairs. The ERP would keep an eye on how many raw

products the company has in stock. If it notices that the stock of one particular item needed to

make a chair is running low, it will automatically re order that product. This helps the

manufacturing process to run smoothly.

15.2. Total Cost of Ownership (TCO):

Total cost of ownership can be defined based upon several cost factors like:

Development of the application


Hardware
Operating system
Training
Back-ups
Down time.

16. Feasibility Analysis

The clients plywood shop has more than 1000 varieties of plywood designs and some

other furniture products, there is no previously existed system to maintain all the products in a

centralized location and stock is checked manually and maintained in books. Every time it is

hard to refer the books to check the stock with the proposed project client can save a lot of time

in addressing the customers and to maintain the inventory without getting the products out of

stock so, the proposed system can bring a better change in the business.

16.1. Operational Feasibility:

Operational feasibility is mainly concerned with issues like whether the system will be

used if it is developed and implemented. Whether there will be resistance from users that will
Business Proposal to design a System for a Plywood Shop 36

affect the possible application benefits? The essential questions that help in the operational

feasibility of a system are following.

Does management support the project?


Are the users not happy with current business practices? Will it reduce the time

(operation) considerably? If yes, then they will welcome the change and the new system.
Have the users been involved in the planning and development of the project? Early

involvement reduces the probability of resistance towards the new system.


Will the proposed system really benefit the organization? Does the overall response

increase? Will accessibility of information be lost? Will the system affect the customers

in considerable way?

Proposed project is beneficial only if it can be turned into information systems that will

meet the organizations operating requirements. Simply stated, this test of feasibility asks if the

system will work when it is developed and installed. Are there major barriers to Implementation?

Here are questions that will help test the operational feasibility of a project:

Is there sufficient support for the project from management from users? If the current

system is well liked and used to the extent that persons will not be able to see reasons for change,

there may be resistance.

16.2. Technical Feasibility:

In technical feasibility the following issues are taken into consideration.

Whether the required technology is available or not


Whether the required resources are available

Once the technical feasibility is established, it is important to consider the monetary

factors also. Since it might happen that developing a particular system may be technically

possible but it may require huge investments and benefits may be less. For evaluating this,

economic feasibility of the proposed system is carried out.


Business Proposal to design a System for a Plywood Shop 37

Evaluating the technical feasibility is the trickiest part of a feasibility study. This is

because, at this point in time, not too many detailed design of the system, making it difficult to

access issues like performance, costs on (on account of the kind of technology to be deployed)

etc. A number of issues have to be considered while doing a technical analysis.

Understand the different technologies involved in the proposed system before

commencing the project we have to be very clear about what are the technologies that are to be

required for the development of the new system. Find out whether the organization currently

possesses the required technologies. Is the required technology available with the organization?

16.3. Economic Feasibility:

For any system if the expected benefits equal or exceed the expected costs, the system

can be judged to be economically feasible. In economic feasibility, cost benefit analysis is done

in which expected costs and benefits are evaluated. Economic analysis is used for evaluating the

effectiveness of the proposed system.

In economic feasibility, the most important is cost benefit analysis. As the name suggests,

it is an analysis of the costs to be incurred in the system and benefits derivable out of the system

A simple economic analysis which gives the actual comparison of costs and benefits are

much more meaningful in this case. In addition, this proves to be a useful point of reference to

compare actual costs as the project progresses. There could be various types of intangible

benefits on account of automation. These could include increased customer satisfaction,

improvement in product quality better decision making timeliness of information, expediting

activities, improved accuracy of operations, better documentation and record keeping, faster

retrieval of information, better employee morale.


Business Proposal to design a System for a Plywood Shop 38

References

What is Project Iteration? (What is Project Iteration)? Retrieved from

http://www.taskmanagementguide.com/glossary/what-is-project-iteration-.php

SDLC-Iterative Model (www.tutorialspoint.com) Retrieved from

http://www.tutorialspoint.com/sdlc/sdlc_iterative_model.htm

Project Management Institute. (2004). A guide to the project management body of knowledge

(PMBOK guide) (3rd ED.). Newton Square, PA: Author.

Singh, I. (2010, February 8). Responsibilities. Retrieved October 30, 2015, from

http://inderpsingh.blogspot.com/2010/02/what-are-responsibilities-of-software.html

Data modelling. (n.d.). Retrieved November 11, 2015, from

https://www.pesg.com/seminars /data_ modelling

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