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AIRLINE
INTERNSHIP PROGRESS REPORT
SUBMITTED BY:
HAFIZ MIRZA MINHAJ BAIG
ROLL NO 28
MBA-HRM (4TH SEMESTER)
SESSION: 2013-16
Date: 13-08-2015
SUBMITTED TO:
DR. IMRAN HANIF
INTERNSHIP COORDINATOR
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Institute of banking and Finance Pakistan
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TABLE OF CONTENT
1. Human Resource Department at PIA Multan........................................................4
2. HR planning at PIA Multan.................................................................................... 4
Recruitment and Selection at PIA Multan................................................................5
Orientation function at PIA Multan..........................................................................5
Training & Development function at PIA Multan......................................................5
Employee development at PIA Multan.....................................................................5
Compensation & Benefits for workers at PIA Multan...............................................6
Rewards and Benefits.............................................................................................. 6
Performance Appraisal............................................................................................ 6
3. Marketing department at PIA............................................................................... 7
Approval of Agent.................................................................................................... 7
Agent of PIA............................................................................................................. 7
Passenger market planning..................................................................................... 7
Schedules hajj and charter planning.......................................................................8
4. Organogram:........................................................................................................ 8
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requirement of job holder can be effectively satisfied. Some approaches to construct an effective
JD are job rotation, job enlargement and job enrichment. PIA must concentrate on above
mentioned approaches for effective JD. Effectively designed jobs lead to high productivity and
satisfied employees. PIA HR managers design jobs in a way that there will be smooth and
continuous arranged tasks that will be easy to understand. Any job in which worker has to
interact with the machinery will not be conducted until proper training is being given to
operational workers e.g. Engineers. A job must be designed in such a way that it will require
variety of techniques to fulfill tasks so that workers can openly express their skills.
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PERFORMANCE APPRAISAL
Performance appraisal is a source to evaluate the performance of the employees. Appraising
workers on their performance leads to motivated workforce. PIA should use 360 feedbacks to
appraise the performance of its workers. Performance appraisal is essential because it could be
Institute of banking and Finance Pakistan
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motivating tool for workers in future. Performance appraisal is used to make placement decisions
so on the basis of evaluation of performance the organization makes promotion or demotion
decisions. Performance feedback guides career decisions about specific career paths one should
investigate.
APPROVAL OF AGENT
Bank guarantee
License tourism
Certificate of accreditation
Tax payer registration certificate
Location of approval
Staff list
Letter of approval
AGENT OF PIA
Following are the agents of PIA who are empowered to sell tickets on the behalf of Pakistan
International Airlines;
Star travel and tours
Husain moon holly tours
Royal journal travels
Asian voyagers travel and tours
Al hafiz travels and tours
Sky Mate travels and holidays
Shahzaib travels and tours
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4.ORGANOGRAM:
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