Project Communications Management

134. The major processes of Project Communications Management are:

a) Identify Stakeholders, Plan Communications, Distribute Information, Manage
Stakeholders Expectations, Report Performance
b) Communications Planning, Response Planning, Progress Reporting, and Information
Distribution.
c) Communications Planning, Information Distribution, Schedule Reporting, and
Stakeholder Analysis.
d) Plan Communication Management, Manage Communications, Control Communications.

135. Attributes of a communications management plan can include all of the

following EXCEPT:
a) The information that will be distributed to stakeholders.
b) How often information will be distributed.
c) The layout of the information and the method of transmission.
d) All memos, correspondence, reports, and documents related to the project from all
personnel.

136. Inputs to Plan Communications include:

a) Project Management Plan, Stakeholder Register, Enterprise Environmental Factors,
Organizational Process Assets
b) Stakeholder requirements, project logistics, project budget, and project schedule.
c) Stakeholder analysis, communications barriers, and organizational structure.
d) Stakeholder survey, RAM, WBS, and administrative procedures.

137. Communications technology factors that can affect the project include all of
the following EXCEPT:
a) The length of the project.
b) The availability of technology.
c) Executive requirements.
d) The urgency of the need for information.

138. As part of the communications process, the sender is responsible for:

a) Ensuring the receiver agrees with the message.
b) Confirming that the information is properly understood.
c) Presenting the information in the most favorable manner.
d) Interpreting the message correctly.

139. Information typically required to determine project communications

requirements includes all of the following EXCEPT:
a) Project organization and stakeholder responsibility relationships.
b) Logistics of how many persons will be involved with the project and at which locations.
c) Disciplines, departments, and specialties involved in the project.
d) The availability of in-place technology at the project location.
140. As part of the communications process, the receiver is responsible for:
a) Agreeing with the senders message.
b) Pretending that the message is received only partially, to encourage further
discussions.
c) Making sure that the information is received in its entirety and understood correctly.
d) Specifying that the message is not understood, unless it is reduced to writing.

141. Communicating has many dimensions that include all of the following EXCEPT:
a) Written and oral, listening, and speaking.
b) Internal and external.
c) Conceptual and definitive.
d) Formal and informal.
142. The total number of communication channels for a project with 12
stakeholders is:
a) 66.
b) 62
c) 91
d) None of the Above.

143. Specific results from lessons learned generally include all of the following
EXCEPT:
a) Update of the lessons learned knowledge base.
b) Updating the statement of work to reflect training and learning requirements.
c) Input to knowledge management system.
d) Updated corporate policies, procedures, and processes.