Company Profile

Technology Enabled Solutions To Grow Your Business

Abuja: 5th Floor, IGI House

3 Gwani Street
Off Ibrahim Babangida Way
Wuse Zone 4, Abuja
Phone +234 9 8706059

Lagos: 3rd Floor, Plot 45,

Saka Tinubu Street
Victoria Island, Lagos
Phone: +234 1 280 5526

E-mail sales@layer3.cc
Website www.layer3.cc
Contents

Contents
1. About Layer3
2. Services
3. Partners
4. References
5. Directors Profile
About Us

About Us
Layer3 is a dynamic provider of enterprise-wide, information technology and telecommuni-
cation solutions. We deliver value through the application of consultancy and technology.
We are a professional services organization and systems integrator. We specialize in
the design, implementation and support of complex voice, video and data networks.
We provide expertise in designing network solutions - maintaining flexibility for
expansion and growth to new technologies.
We work towards completely understanding our customers’ business needs. Our solutions
minimize risks, maximize flexibility and optimize the use of capital with results that exceed
our customers’ expectations.
Layer3 is made up of a management team and staff with extensive experience in the tele-
communications and IT industry. Their collective experience spans over fifty years with
expertise in the design and deployment of IP voice and data networks and solutions, LAN,
MAN and WAN over different media such as fixed wireless, ethernet, fiber and VSAT.
We have formed strategic alliances with leading industry players and with highly trained and
dedicated professionals; we are well positioned to provide services to both local and
international clients.
We intend to achieve this through a systematic approach that is customer-centric, and in
which the customer's business objectives enjoy top priority. This involves not only skill and
depth of knowledge, but time devoted to studying customers needs.
We pride ourselves as being one of the first companies in Nigeria to truly take advantage of
emerging broadband communications technology to better serve our customers as they
strive to "move into the future" of IP services.

Our Mission
Our mission is to exceed our customers’ expectations by providing unmatched telecom and
IT solutions backed by trustworthy, dependable and excellent customer care

Our Values
 Customer Focus
 Integrity
 Continual Improvement
 Respect for People

Brief History and Company Ownership Structure

Layer3 was incorporated in May 24th, 2004 but started operations in July, 2005.
It is a 100% privately owned Nigerian company with two offices in Nigeria: the head-office in Abuja
and a branch office in Lagos.
Services

Services
Whichever industry you work in, whatever company you work for, Layer3 starts
by asking you one simple question “how can we help you make your business
more successful? “

With world leading partners such as Juniper Networks, Cisco Systems, Microsoft,
VMware, Ericsson and Vizada, Layer3 brings you high performing and secure solutions
that are easy to implement and use.

Our solutions include:

1. VoIP (IP Telephony)

2. Network Security
3. Metro VPN
4. Longhaul FIBERConnect
5. Broadband Internet
6. Virtualization
7. Managed Services
8. Professional Services
VoIP (IP Telephony)

Unified Communications
You have heard a lot about Voice over IP, but do you know what VoIP can do for you? That
is, do you know how you can take advantage of VoIP in practical terms? How you can justify
the business case? Install and maintain it to give you maximum benefits? Layer3 does, and
we’ll show you how.

Layer3’s SIPConnect™, an IP Telephony solution, is based entirely on the Session

Initiation Protocol (SIP) standard and is a 100% enterprise-grade, fully featured IP-
PBX solution with integrated voice mail, Automatic Call Distribution (ACD), confer-
encing, multiple auto attendants and a web-based system configuration and manage-
ment tool, PSTN/IP gateways and end points. Some of the benefits of the SIPCon-
nect™ include low cost, adaptability and flexibility, with the reliable solutions and
support which enterprises require for voice applications.

We provide two deployment options:

 we can offer you a customer-premise wholly owned solution

 we can provide a utility based service where you pay a price per extension per month for
a managed service including the SIPConnect server, the IP phones, ―dial-tone‖ local and long
distance access, even voicemail and unified messaging

We will make sure your SIPConnect deployment is successful for you. Whatever it takes.

Some benefits of using SIPConnect™:

 Reduced Total Cost of Ownership (TCO)
 Massive cost savings on Toll-Bypass between branch offices (bypass trunk calls through PSTN or
phone operator)
 Easy to install, configure and manage via browser based management tool
 Supports existing network and meets all requirements for TDM PBX replacement or augmenta-
tion
 Unmatched system flexibility, interoperability with off-the shelf components and applications
 Leverages existing broadband/network connections for voice and data
 Enhances employee productivity by delivering a wide range of innovative user features
 Convenient VoIP system migration from a single office, to many branches
 Future-proofed network which enables easy moves, adds and changes
 Works with all SIP-compliant Soft-phones, IP Phones and Analog Telephone Adapters (ATA)
Network Security

Network Security
As organizations increasingly deploy network-enabled applications and information systems,
measures must be taken to protect their infrastructure, applications, data, and users. The
solution must integrate easily into the existing infrastructure, preserve application
performance and be highly available and easy to manage.

We can provision, install, maintain and monitor your total security infrastructure to
minimize threats, while your employees, customers, partners and remote workers
access you safely. We take a holistic approach to security. Before proceeding with any
solution, our Network Security Specialists conduct a thorough analysis.
By understanding your protection needs and identifying gaps, we make sure our de-
sign fits your business framework. Through our partnership with Juniper Networks,
we bring you best-of-breed network security solutions.

We Control: manage external security

All traffic entering your network through a non-secure route (typically the Internet) needs to be safe.
Our solution provides single and two-factor authentication service which identifies and verifies users
who want to access your network – remotely and from the office. Services such as Digital Certificates
and Internet employee access management are also available.

We Defend: guard your network assets

We offer comprehensive threat management tools. Through the consolidation of your Internet gate-
ways and an extensive set of security options including firewalls, anti-virus, forward and reverse prox-
ies and a suite of messaging protection services including spam filtering, email disaster recovery and
quarantine access, your network perimeter can be secured. We also offer secured services, such as SSL
Gateways and IP Sec for customers requiring remote access or VPN.

We Prevent: stay on top of threats

Our Intrusion Detection, based on Juniper Network’s ISG and SSG firewall appliances, are on-watch
24x7 to monitor and respond to suspicious activity on your network, devices, appliances, servers
and operating systems. Coupled with Intrusion Protection service that will block application-level at-
tacks, your network can stay free from threats that could quickly cripple your organization.
Metro VPN

Metro VPN
Do you need to communicate more effectively between multiple locations? Of course
you do. Layer3 can deliver the results you are looking for and here is why.

 Use Our Low Cost Fiber and WIMAX Network - By using our low cost fiber and
WIMAX network to create your private network you will benefit from having the
lowest possible per location cost while maintaining excellent performance.

 Eliminate Capital Expenditure - With no more need to undertake expensive

investment in building your own network at every location your business can refocus
its money on other, more revenue producing areas of your company.

 Low Administration - Having a managed network gives your company the ability to do
what it does best, focusing on your core business.

Our Private IP Layer 2 VPN which runs either on fiber (FIBERConnect™) or WIMAX or a
hybrid of both media, supports all traffic type and all protocols with gigabit speeds.

FIBERConnect™ is Layer3’s all-fiber network

Our network provides the following benefits:

Control
You control routing and topology internally - helping facilitate your architectural changes.

Security
You define addressing on your network. Layer3 does not peer during routing sessions.

Affordability
We own the infrastructure. You pay only for the service
Longhaul FIBERConnect

Longhaul Fiber VPN

Is your organization seeking a fast, high-bandwidth, secure and low-latency interstate
connectivity solution?

Layer3's Long-haul FIBERConnect™ solution is designed for organizations

requiring a connection that carries important, secure and time-sensitive content

The solution offers true high capacity bandwidth up to STM-1 levels supporting video, voice
and data services. We provision capacities from 256kbps allowing customers to seamlessly
interconnect their branch offices and control how and when to carve up the transparent, high
-bandwidth for their applications.

When planning your interstate business applications, whether it’s to cut costs, grow your
business or distinguish yourselves from your competition, Layer3 has the proven experience
to deliver the benefits of high-speed next-generation technology.

Some Benefits and Features Include:

 Low Cost: You pay for service; we own and manage the network
 Security: VLAN implemented to isolate traffic and optional managed security service
using Juniper Network’s SSG platform
 24/7 world-class support and SLA: We monitor our network around the clock and
provide you a single point of contact for problem resolution that’s available 24 hours a day,
seven days a week
 >98% (Proven) availability
 Low end-to-end latency
 Supports any traffic-type
 Bandwidth monitoring and reporting
 Back-up Service/ Bandwidth-on-demand available: Pay for minimum bandwidth and
have us upgrade it only when you need it
 Aggressive Pricing: We provide options that meet your business and budget needs
Allows you to reap the benefits of other managed services from Layer3 such as our hosted IP
PBX and unified communications, virtual servers, managed security e.t.c.

Discover the power of unconstrained information exchange when you use a

high-bandwidth, highly-available, all-optical infrastructure to enhance productivity
and further your business goals.
Broadband Internet

Broadband Internet
Fast, secure connections and high bandwidth are prerequisites for effective business. An
instant "always on" Broadband connection saves your business time and money by delivering
the Internet and email transparently to your organization.

Layer3 Corporate Broadband Services are an efficient, cost effective way to unleash
the power of high speed communication throughout your company. Flat rate broad-
band services provide a specific amount of network bandwidth at a fixed monthly
cost.

We offer you the option of using either of our two last mile options, namely WIMAX or
fiber with speeds ranging from 128kbps, a choice of asymmetric or symmetric access, free
equipment, all with service level guarantees. We also provide VSAT solutions in areas outside
the reach of our WIMAX & Fiber solutions.

Layer3 Will Help Your Business Choose the Right Solution

With Layer3 Broadband, we can offer your business the right solution whether you are con-
necting your business to the Internet for web and email, running business critical applica-
tions, linking your remote sites or operating a virtual private network.

Features of our broadband service include:

 24/7 Customer Support

 Static IP Addresses
 Online, Real-time Customer Bandwidth Utilization Graphs
 Industry Standard Service Level Agreement
 Access to multiple backbones with peering agreements with major ISPs
Virtualization

Virtualization
Can your business afford any disruption of IT services? Do you want to achieve more and
spend less on your IT infrastructure?

Layer3, through its VMware’s virtualization products give you the means to cut IT
costs, eliminate planned downtime, deliver high availability, and be better prepared for
disaster recovery. Virtualization technology makes it easier to achieve the following:

Server Consolidation
Server consolidation through virtualization allows you to achieve the following:

 Reduce capital and operational Costs

 Simplify management
 Meet service levels efficiently
 Save space and power

Data protection
Backup and recovery of your systems and data needs to be fast, flexible, and easy—without taking criti-
cal resources away from your systems. Through virtualization, Layer3 allows you benefit from the fol-
lowing:

 Simplified protection of systems, application, and data

 Advanced capabilities to perform centralized backups without downtime or performance impacts
 Easier, more reliable recovery

High availability
Downtime, whether planned or unplanned, brings with it considerable costs. However, solutions to
ensure higher levels of availability have traditionally been costly, hard to implement, and difficult to
manage.

Virtualization makes is possible to slash planned downtime, prevent unplanned downtime, and recover
rapidly from outages.

Using VMware’s virtual infrastructure, customers have been able to:

 Provide higher availability independent of hardware, operating system, and applications
 Reduce planned maintenance downtime to ZERO for common maintenance operations
 Provide automatic restart of systems in the case of server failure

Disaster recovery
Forget about traditional disaster recovery solutions. They’re costly and complex, and often can’t meet
your recovery objectives even after doubling your hardware (and cost) for protected applications.

Virtualized target servers for your disaster recovery give you greater simplicity, reliability, and cost sav-
ings.

 Recover from disasters rapidly

 Ensure reliable disaster recovery
 Reduce the cost of disaster recovery
Managed Services

Technology can help you operate more efficiently, but you don't need the
distraction of operating communications networks when you are focused on
running your business. Layer3 can help. Layer3 manages your network operation

Managed Services
and administration, allowing you to concentrate on what you do best - growing
your business.

Layer3 offers different managed services including Managed IP PBX, Managed

Security, Managed Hosting (DNS, Web, Email, Server), Network Monitoring
and SLA Management

Benefits of outsourcing to Layer3 include:

Staying on top of your network is an enterprise in itself

Successful businesses outsource to the experts.

Help lower TCO

Managing world-class networks is a high-maintenance, capital/resource-intensive endeavor
fraught with risk. Outsourcing to industry professionals like Layer3 can help cut your TCO
(total cost of ownership).

Reliable networks
Layer3’s network is reliable, highly available, highly secure, and includes speedy fault isolation
and restoration times.

Freedom to do what you do best

Focus on the core areas of excellence that put your business on the map; while secure in the
knowledge that our support team is also doing what it does best-round the clock, 365 days a
year.

Vanguard technology
Staying on top of the technology curve is too expensive and resource-intensive for many
businesses. Layer3 has the people and expertise to efficiently evaluate and incorporate emerging
technologies.

Reduced strain on IT
Outsourcing cuts IT department burnout because we can help reduce the burdens of mainte-
nance, upgrades, staffing, and training.

Flexible solutions
Whatever your business requirements, Layer3 can accommodate them. We can even handle
third-party networks.
Professional Services

Layer3 professional services provide complete solutions for the design and implementation of
telecommunication networks, as well as the expansion or integration of existing ones. Layer3
offers full turnkey solutions, as well as consulting/supervision services.

Our professional services include:

Professional Services
1. Network Design and Implementation
2. Site Surveys
3. Project Management
4. NMS (Network Management System) Implementation

Layer3 consultants can help you:

 Understand current best practices, standards, emerging technologies, and trends

 Design your network and recommend vendors
 Undertake systems integration, network monitoring and network maintenance
 Define likely consequences (operational, technical, financial) for your enterprise
 Establish next steps
 Carry out researches and studies on telecom/IT issues with the aim of helping you
achieve your desired results
Partners

We in Layer3 realize that, in today's volatile and competitive environment, it is becoming

increasingly essential to take advantage of undertaking strategic alliances. This will ensure
that our solutions are world-class, best-of-breed products and systems. They will also
reassure our customers that they are investing in "winning" technology and service that is
maintainable, flexible and scalable enough to meet future demands. We currently have
alliances with the following companies:

 Juniper Networks: www.juniper.net

Partners
Layer3 is a Juniper Networks Select partner having met requirements of having a certain
number of Juniper Certified Professionals as well as proven expertise in working with Juni-
per Security (VPN & Firewall) and Enterprise appliances.

 Ericsson, Nigeria: www.ericsson.com

Layer3 is Ericsson Nigeria’s support partner providing support to Ericsson customers
(Celtel Nigeria, MTN Nigeria, MTN Cameroon e.t.c.) in Nigeria and the West African re-
gion.

 VMware: www.vmware.com
Layer3 is VMware’s Enterprise Partner after proven evidence of expertise in deploying
VMware’s virtualization solutions.

 Vizada: www.vizada.com (www.taide.net)

Layer3 is Vizada’s (formerly Taide AS) premier partner in Nigeria, offering installation and
support services to Vizada’s customers in Nigeria and Ghana.

 Cisco Systems: www.cisco.com

Layer3 is a Cisco Select partner with multiple certified Cisco engineers
References

Success Stories
Client: The World Bank
Consultants to the World Bank on STEP-B Project: Study to assess the backbone connectivity readiness and needs of Fed-
eral Universities and Higher Educational Institutions (HEIs) in Nigeria and recommend the optimal backbone solution
Ref: Rob Stephens Email: rstephens@worldbank.org

Client: Google
Provision of 30mbps of Internet bandwidth as well as wireless local area network
Ref: Nyimbi Odero Email: nyimbi@google.com

Client: Great Brands Nigeria Ltd

 Design and deployment of SIPConnect (Layer3’s IP PBX) over WAN link covering 89 locations within Nigeria.
 Deployment of wireless point-to-point radio link between 2 branches in Kano.
Ref: Ibrahim Salahudeen Email: ibrahimsalahudeen@greatbrandsng.com Tel: 08023170225

Client: PHCN HQ, Abuja

 Deployment of fiber to PHCN HQ and provision of broadband Internet and VoIP over the fiber link
 Provision of network security and LAN segmentation using Juniper’s SSG140 security platform
Ref: Mr. Charyl Osubor Tel: 08033141141

Client: Ecobank PLC

Interconnection of all branches within Abuja and linking Abuja to Lagos Headquarters over fiber
Ref: Ntia Yinka Email: yntia@ecobank.com

Client: Nigerian Army Headquarters, Abuja

Provision of broadband Internet, network security and IP network management
Ref: Brig. General S. Wali Tel: 08035962822

Client: Aso Savings & Loans, Abuja

 Deployment of enterprise-wide SIPConnect (IP PBX ) for intra-office communication & inter-branch communication
 Interconnection of all branch offices via Layer3’s FIBERConnect within Abuja metropolis
 Deployment of primary Data Recovery site using VMware’s virtualization solution
Ref: Babatunde Adebayo Email: tunde.adebayo@asoplc.com Tel: 08069079603

Client: Ericsson Nigeria

 Integration of mobile switches, base station controllers & intelligent network devices using TCP/IP over X25 & other
propriety routing protocols for Celtel Nigeria
 Installation of GPRS system for Celtel, Nigeria and MTN, Congo
 Supply and Installation of Juniper PICs for Celtel, Serria Leone
 Supply and Installation of Sun Solaris servers for MTN, Nigeria
Ref: John Dodge: Tel: 08022909836

Client: Zenith Bank PLC

Interconnection of all branch offices and ATMs within Abuja using fiber & WiMAX and to Lagos over fiber
Ref: Henry Ugwuadu Tel: 08025011741 Email: henry.ugwuadu@zenithbank.com

Client: Intercontinental Bank, Abuja

Provision of branch connectivity using a hybrid network of fiber & WIMAX
Ref: Collins Orighose Email: orighose.collins@intercontinentalbankplc.com Tel:08033219215

Client: UBA PLC, Abuja

Interconnection of over 50 ATMs and all Abuja branches using Layer3’s hybrid WIMAX & Fiber network
Ref: Uma Obinna Email: Obinna.uma@ubagroup.com Tel: 08022922310

Client: NEXIM Bank

Design and installation of network monitoring application and network security (including anti-virus and intrusion
prevention) running on Juniper Network SSG Platform
Ref: Richard Essien Email: richarde@neximbank.com.ng Tel: 08054320203

Client: FCMB, Abuja

Interconnection of 5 of the bank’s branches using fiber
Ref: Abiodun Adesanya Email: abiodun.adesanya@firstcitygroup.com Tel: 234-1-2711988; Ext: 2740
References

Success Stories
Client: Guaranty Trust Bank PLC
 Interconnection of branch offices within Abuja using fiber
Ref: Nnamdi Ijeh Email: nnamdi.ijeh@gtbplc.com Tel: 08034081955

Client: Standard Chartered Bank

 Interconnection of branch offices within Abuja using fiber
 Longhaul fiber connectivity between Lagos HQ and Abuja branches
Ref: Taiwo Alege Email: Taiwo.Alege@sc.com

Client: Bank PHB

Provision of branch connectivity using a hybrid network of fiber & WIMAX
Ref: A b d u l r a h m a n A l i y u Email: abdulrahmanaliyu@bankphb.com

Client: Sterling Bank PLC

Interconnection of all branches within Abuja and linking Abuja to Lagos Headquarters over fiber
Ref: Adebajo Abiodun Email: abiodun.adebajo@Sterlingbankng.com

Client: Digital Bridge Institute

Provision of Internet over fiber
Ref: Shehu Olaniyan Email: smolaniyan@dbieducation.org

Client: Ahmadu Bello University, Zaria

Supply of Cisco switches, Routers and HP Servers
Ref: Dr. Danjuma Dajab Email: dddajab@abu.edu.ng

Others include: Zain, WITEL, Monacom, Save the Children UK, NIPOST, University of
Ilorin, Global Infrastructure, AELEX, Current Link Systems, One Number, Nigerian Navy
Headquarters , Fortis Micro-Finance Bank , Hasal Micro-Finance Bank e.t.c.
Management Profile

Management Profile
Layer3 has a world class executive team with direct knowledge of the industry, extensive
telecommunications experience, and unique administrative skills. Our directors are:

Oyaje Idoko Chief Executive Officer

He has over twelve years experience in the telecom industry and is a professional in voice and data
network design, implementation and management. He was part of the team responsible for setting up
two telecommunication companies in Nigeria and held high level management positions in those
companies. He led the technical team that designed and built the 3.5Ghz FWA network of one those
companies. He was once a World Bank Consultant on telecommunications and still serves as as
consultant of the Gerson Lehrman Group. He is an alumnus of the United States Telecommunica-
tions Training Institute (USTTI) where he received training on IP Multimedia Systems (IMS), Internet
Security and Telecom Management in emerging economies. He holds a Bachelor's degree in Commu-
nications Engineering from the Federal University of Technology, Owerri. He has attended several
local and international seminars, workshops and training courses on telecom management, project
management and IP network design and trained in companies such as L3 Communications, Verizon,
Lucent Technologies and Microsoft. He is a Cisco Certified Professional, a Certified Project Manager
and a Member of the Institute of Electrical and Electronics Engineers (MIEEE) as well as the Project
Management Institute (PMI). He was listed in the 2008 edition of the International Who’s Who of
Professionals.

Tony Ayabam Executive Director, Operations

Tersoo Ayabam has twelve years extensive experience as a professional in the IT and Telecom indus-
try. He has held top-level positions in Ericsson and was part of the team responsible for various new
generation mobile technology implementations for several operators. As an Ericsson staff, he was
ranked as one of the top 15 Datacom Engineers in Ericsson Global in 2004 and has received several
training courses on various IP, Mobile and New Generation mobile technologies. He has handled
several Telecom projects in different countries. Prior to joining Ericsson, he worked in Schlumberger,
as a Network Engineer and was involved in Radio and VSAT network design and implementation for
several projects. He holds a Bachelor of Engineering degree in Electrical and Computer Engineering
from the Federal University of Technology, Minna as well as having Cisco (CCIE written) and
Motorola network professional certifications. He has trained in the United Kingdom Telecommunica-
tions Academy. He was once a World Bank Consultant on Telecommunications.

Oga Adejo-Ogiri Executive Director, Finance & Strategy

Oga Adejo-Ogiri prior to joining Layer3, worked as a Business Consultant and Managing Partner at
Vintage Capital, an investment and business consulting firm in Nigeria. He also spent over 8 years
working in the Oil & Gas sector with Shell Nigeria. In his last role in Shell, he worked as a Petroleum
Economist/Commercial Analyst where he was responsible for carrying out frontline economics
analyses on a portfolio of projects valued over $5 billion to support Shell's oil and gas development
projects in Nigeria and also advising top management on sound commercial strategies. Prior to this,
he worked as a Petroleum Reservoir Engineer where he was responsible for the management and
optimization of field and reservoir production performance. He also spent 1 year in the Port-Harcourt
Office of the then Manny Bank (now Fidelity Bank) where he was responsible for credit analyses of
the bank's energy sector clients. Oga Adejo-Ogiri holds a Masters degree in Oil and Gas Management
from the Centre for Energy, Mineral Law & Policy (CEPMLP), University of Dundee, Scotland, UK
and a Bachelors degree in Chemical Engineering from the Federal University of Technology Owerri,
Nigeria. He is an expert on Finance and has attended several courses in this area, both in Nigeria and
in the UK.
Management Profile

Management Profile
Wale Shote Chief Marketing Officer
Wale has over twelve years extensive experience both as a professional IT/Communications Engineer
and a Technical Sales Engineer. Before joining Layer3, he worked as a technical/management consult-
ant for the Data Network Management /infrastructure team of AT&T overseeing the Middle East
and Africa region. Prior to this, he worked as the Team Lead/Support Manager for NTL (Virgin
Media) in the UK. He also worked as a Senior Account Manager with Schlumberger Omnes where he
worked directly with senior management in defining the go-to-market strategy and was very instru-
mental in driving and achieving the company’s sales targets. He also worked with Xerox H.S. Nigeria
as an Engineering systems specialist. He holds a Bachelor of Science degree in Electrical Engineering
as well as several professional certifications (CCNP, CCNA, MCSE). He has also attended several
training programs at Cisco, AT&T, Alcatel University, Telindus High Tech Institute and the Nigerian
Institute of Management. Wale brings on board a wealth of business development and technical
experience in his role as the Chief Marketing Officer of Layer3.

Godwin Michaels Head, Network Group

Godwin holds a bachelor degree in computer engineering and current certifications include: CCNA,
JNCIA-ER, JNCIS-ER, VSP-BUSINESS, CONTINUITY, JNSA-M, and JNSS-M. He has over five
years experience in the IT industry. Prior to joining Layer3, he worked in Schlumberger Network and
Infrastructure Solutions as an RF Engineer and Support Engineer. He is an expert in LAN/WAN
infrastructure & transmission systems such as fiber, SDH, VCAT technology and WIMAX and his
current core job responsibilities include deploying of metropolitan and wide area networks for layer3
customers as well as managing layer3’s Abuja fiber and WIMAX metropolitan network. He is also a
Juniper Networks Certified Enterprise and Routing Specialist.

Nkoyo Efretei Head, Human Resources and Administrative Services

A graduate of English and literary studies and a masters degree holder in Human resource manage-
ment from the university of Luton in the United Kingdom, Nkoyo Efretei has over the last eight
years, worked for several human resource and customer relations firms both in and out of Nigeria.
She started her career as a customer relations consultant for smaller firms before becoming the re-
gional manager - north for first Atlantic online in which she was in charge of customer services and
marketing initiatives. Nkoyo worked for over three years as a customer relations team leader at Vaux-
hall, Leagrave, which was one of the largest producers of automobiles within Europe. She has also
worked as a customer relations officer in NTL, Luton; Credit control officer (Team Lead) Ford
Finance, St Albans; and Human resource manager & Lead recruitment consultant in specialist recruit-
ment firm, Globemed International, Leeds. Her core competencies are in the fields of customer
relations management, change management, Strategic HRM, manpower planning & people manage-
ment, performance management, and grievance procedures.