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Professional Background_______________________________________________________________
Hospital revenue cycle specialist with six years of experience in health care technology with a
focus on hospital accounting and end to end revenue cycle services. Adept at analyzing client
needs, developing comprehensive management plans, and working closely with hospital
professionals. Utilizes Six Sigma methodology to identify defects and drive process improvement.
Professional Experience________________________________________________________________
Senior Revenue Cycle Operations Lead/October 2015-Present/R1 Revenue Cycle Management
(formerly Accretive Health)
Responsible for leading and directing all revenue cycle activities with concentration in HIM,
Billing, Denials Management, Follow-Up, Appeals and Private Pay Collections
Conducts regular bill audits to identify areas of missed revenue and makes
recommendations based on audit results
Payer Denial root cause analysis and process improvement implementation to prevent
future denials
Implementation of standard practices within the patient accounting department -
Exceeded goals in standardizing patient accounting operations to best practices,
increasing reimbursement and streamlining patient accounting operations
Liaison between consulting firm operatives and key players in hospital revenue cycle
Ensures all claims are submitted in accordance with CCI guidelines by assisting Medicare
billers with research, correction and processing of any claim not passing CCI edits
Researches charging and billing questions for new and existing services to ensure
appropriate revenue recognition
Revenue Cycle& Financial Software Trainer /January 2011- June 2013/ Evident (Formerly CPSI)
Created measures to prevent registration errors, leading to clean claims and fewer
insurance denials.
Worked closely with CFOs, Business Office Managers, billers, coders, and registrars to
determine weakness in processes and correct, leading to lower AR days and increased
revenue for facilities.
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Last Updated: 4.2.2017
April Louanne Bradley
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Flourished in the role of Site Primary and/or Application Primary at several highly
successful installs.
Responsible for training during installation of financial software and system-wide
implementations at multiple sites, receiving glowing reviews from peers, customers and
management.
Assisted facilities with revenue cycle management, Meaningful Use attestation and HIPAA
compliance.
Managed teams of up to 30 employees, coordinating schedules and overseeing daily
operations to ensure successful project completion.
Areas of expertise: business office, revenue cycle, registration, accounting/general ledger,
medical records, insurance, private pay collections, CDM management and charging/data
processing.
Well-versed in Meaningful Use requirements supported by financial services and how to aid
facilities in achieving attestation.
Knowledgeable of HIPAA standards and regulations and am adept at using this knowledge
to aid facilities with maintaining compliance.
Participate in training of all new department team members.
Developed a strong internal network of resources which translates into a finely-honed
working relationship geared toward aiding CPSI clients and customers with speedy and
thorough customer service.
Have gained confidence of managers and peers as the go-to person for difficult or complex
situations.
Accomplishments___________________________________________________________________
VolunteerSaint Marys Home Young Leaders
VolunteerHabitat for Humanity
Education______________________________________________________________________________
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Last Updated: 4.2.2017