How to

communica
te
effectively
as a
Manager
Subject : Communication
skills
Class :Restaurant
Management

Submitted to : Maam Arifa

Submitted by : Ali Akber
Date : 09.March.2017
 How to Communicate Effectively as a Manager

Communications management is the systematic planning, implementing,

monitoring, and revision of all the channels of communication within an
organization, and between organizations.

Manager:
A person responsible for controlling or administering an organization or
group of staff.

Effective communication:
Effective communication is communication that is clearly and
successfully delivered, received and understood. Learning the skills of
effective communication can help people to resolve differences while building
trust and respect.
 Characteristics of an Effective Communication

Clarity :

One of the most essential characteristics of an impressive communication is

"Clarity"

Use Simple and Sound words, so that listeners can grab it easily.

Be clear in your thoughts, jumbled & confused mind cannot deliver a good and clear
saying.

Avoid using any technical terms; try to explain in laymen language.

Use Examples to explain & support complex scenarios.

Work a little bit on your accent and pronunciation.

Aim or Goal :

At every stage of your talk/communication, don't forget your "Aim or Goal".

Communicate with a broad and practical mind.

Linkage:

Try to maintain a logic link between your sayings.

Don't put two opposite faces of coin at a same time.

Deliver in a structured & planned way.

Style of Expressing :
Know & Analyze your audiences
Do a good Homework.
Eye contact
Body language
Smiling face
Importance of effective Communication:
Effective communication is an important life skill that enables us to better
understand and connect with the people around us. It allows us to build respect
and trust, resolve differences and foster environments where problem solving,
caring, affection and creative ideas can thrive.

Effective workplace communication is important in companies with workplace

diversity.

Good communication skills help to reduce the barriers erected because of

language and cultural differences.

Effective communication causes productivity to increase, errors to decrease and

operations to run smoother

Advantages of Effective Communication

Conflict is reduced.
Get more of what you want out of life.
Have stronger relationships.
Help people to adopt your ideas
People will like you better.