CANDACE BANKS

To Whom It May Concern,

Thank you for taking the time to consider me for the current HR position you have available with your company. Below is
a snap shot profile that outlines my experience. I look forward to the opportunity to be able to speak with you in more
detail about my background.

Profile:

Accomplished senior HR leader with a successful track record as a change agent, process advocate and strategic
business planner in a variety of industries including corporate and manufacturing settings.
Highly skilled in program design, budgeting, operations, and organizational development for a diverse workforce.
Proficient as a multi-project manager in compliance, diversity, rewards and inclusion for large-scale organizations,
along with facilitating resource allocation, requirements identification, performance management, recruiting
strategies, and executive relationship building.
Creative implementation and execution of successful, high-impact organizational strategies and performance
metrics; formation and administration of employee evaluation surveys and skills assessments.
Expertise in the design, formation, launch and maintenance of complex initiatives with top management, thought
leaders and key decision-makers.
Fully familiar with EEOC, FMLA, FSLA, ADA, AA, workers compensation, internal training, wage and market labor
studies, and conflict resolution.
Effective hiring, management, implementation and development of top-notch talent at corporate, plant, and field
levels; motivation of teams to achieve peak performance, streamline corporate growth, maintain top quality
standards and meet aggressive business objectives.
Specialize is helping companies build and manage their HR departments.

Thank you again for the consideration,

Candace Banks
678.751.7392
 CANDACE BANKS
102 Oleander Way Canton, GA 30114
Phone: 678.751.7392 Email: cadbanks@yahoo.com
www.linkedin.com/pub/candace-banks/77/895/74b/

EXPERIENCES
Classic Collision, Inc. Human Resources Consultant 2015-Present
Responsible for overseeing all human resources functions including recruitment, employee relations, orientations,
leadership/staff development, performance reviews, compensation structure, and benefits administration for all 21 Classic
Collision locations.
Designed, developed, and implemented the New Hire Orientation program and the online onboarding for new employees.
Managed the implementation process of an in-house manual Payroll and HRIS to a new HRIS mainstream system.
Directs the day to day operations of the Human Resources Department and is a resource person for other department
directors and VPs.
Develops and recommends human resources practices and procedures that assist in the growth of the company.
Ensures compliance with federal, state, and local laws and other regulatory agencies.
Responsible for strategic planning.
Manages the weekly payroll processing.
Analyzes HR services, redesign, and update policies, procedures, and operations.
Managed all HR processes needed to open 3 new locations since being employed.
Mimeo.com Inc. Human Resources Manager 2013-2015
Managed core HR processes and approaches with employee relations, investigations, compliance, benefits, training and
development, policy interpretation and employee performance
Administered Safety Program, payroll, workers compensation, LOA and audits
Managed and processed bi-weekly payroll for 500 salaried/hourly employees using ADP
Implemented Six Sigma and lean programs on the manufacturing floor and offices
Conducted new hire orientations
Facilitated the performance management process
Provided guidance and approval to leaders on issues affecting morale, and personal and professional development
Worked with executives and the leadership team on employee coaching and corrective actions
Maintained Human Resource Information System records and compiled reports from the internal database (i.e. headcount,
turnover, demographics, etc.) for management
Administered all exit interviews and administrative duties of employment termination
Managed full cycle recruiting efforts for exempt and nonexempt candidates
Con-way Freight Human Resources Supervisor 2009-2012
Advised upper level management on human resource strategies while providing guidance to employees
Identified and actively responded with sensitivity to the needs of all customers, employees, and business unit managers
Ensured compliance with State and Federal laws and regulations, communicating to employees as necessary
Administered updates to the HR policies and procedures for assigned areas
Communicated benefits information to employees based upon the company handbook policies and procedures
Ensured fair, equitable, and consistent application of all Personnel Policies and Procedures;
Investigated more than 200 employee related issues (EEOC claims, harassment, discrimination, etc.)
Resolved disputes and recommended appropriate/remedial action(s) to close 100% of cases presented
Assisted in the development and implementation of programs for HR policies
Conducted interviews, presented offers, facilitated candidate logistics
Scheduled on-boarding and training while adhering to the orientation process
Implemented 5S and lean programs on the manufacturing floor and offices
MultiLingual Solutions Inc. Human Resources Generalist 2008-2009
Established the HR Department, creating a solid infrastructure, policies and procedures
Recruited and staffed for individual contributor to C-level positions with 100% retention
Developed performance standards, process improvement systems and the Employee Handbook
Devised employee orientation, onboarding and training
Handled employee relations, compensation and benefits administration
Performed international recruitment via skype and webinar with more than 40 countries
Recruited for client pole of more than 2,700, discovering talent with subject matter expertise, analyst, and linguist

Target Corporation Guest Service Team Lead 2004-2006

Managed daily operations including forecasting, inventory control, purchasing, and quality insurance
Maximized revenues through efficient staffing, labor cost control, wage incentives and promotions
Assisted in recruiting, retention activities, and implementation of training programs
Conducted bi-annual reviews of team members
R.F.D. Washington Human Resource Manager 2002-2008
Administered policies and programs related to all phases of HR including trainings, employee development and orientation
Coached and counseled employees on behavioral and performance challenges
Conducted annual 360 degree staff performance reviews and appraisals
Developed effective strategies to identify qualified candidates for potential internal hires
Managed full cycle recruiting for exempt and nonexempt employees
Created and maintained filing systems

EDUCATION
Howard University BS, Human Development 2008
ADDITIONAL
Software: Microsoft Office, MS Project, Adobe Suites, PeopleSoft, Oracle, Paycom, Kronos, ADP, Paychex, Taleo,
Jobvite, Paycor
Languages: English and American Sign Language