Login ID: - 01146054149_dsl@airtelbroadband.

in 01146101637
(Username)
Password: - 13028393

* First level troubleshooting

If your Internet not working please restart your computer &

Off / on the modem and wait 2 min. then start.
Aa addfd

Beetel 220BX / UTstarcom

Check your modem LED states

1. Red LED showing power: --- If light not display check your power plug and modem adaptor.
2. Yellow LED-showing Link: --- If light blink or not aprs check the RJ 11 (cable) modem to
splitter please plug out / plug it.
3. Green LED showing data transfer: --- If this light not blinking please on / off the modem.
4. Last Green LED showing computer to modem connectivity: -- If light not display check
USB / LAN cable.
(In XP you can enable the LAN/USB connection)

1. User id and password details and how to change password.

2. To create extra mail ids for 5mb.
 3. To check mail which has created on http://north.airtel-broadband.com .
4. Incoming and outgoing mail server addresses for outlook express.
5. DNS Address of Airtel.
6. To see response from our server.
7. ADSL Error for USB Modems.
8. Contact us.

User name: - 01146054149_dsl

Password: - 13028393
How to login-----------------

DSL web Site http://north.airtelbroadband.com or http://north.touchtelindia.net

To change Password -------

 Please click on this
button

3. For Airtel Id of Internet connection ------------------

Please login and click as shown link.

For creating id

4. To create E-Mail ids on http://north.airtel-broadband.com or http://north.touchtelindia.net

 Please click on this
button

5. To check mail of id which has been created on http://north.airtel-broadband.com ---------

http://mail.airtel-broadband.com or http://pmail.mantraonline.com

Next Screen after clicking on submit button as in upper given screen -------
6. Incoming and outgoing mail server addresses------------

To configure outlook express for mail id, which has been created, on north.touchtelindia.net

SMTP Server address smtp.ncr.airtelbroadband.in

POP3 Server address pop. ncr.airtelbroadband.in

7. DNS Address of Airtel--------------

Primary DNS 202.56.215.6

Secondary DNS 202.56.215.55, 202.56.215.54

8. About ping command -----------

Copy following one line text and past in Start>Run>open box and then press enter.

ping 202.56.215.6 t (to ping internet)

ip address:192.168.1.5

ping 192.168.1.1 t (to ping modem )

ping www.yahoo.com -t

ping 203.145.171.3 -t

9. ADSL Error for USB Modems--------------

Error [691]
Wrong user name or password. So please check the user name and password.

Error [678]
 No signal so please check the DSL LED status on modem if it is constant so please restart your
system and try to connect again.

Error [645]
Dial-Up Networking could not complete the connection to the server. Check your configuration
and try the connection again.
OR
Error [745] An Essential File Is Missing
OR
Adapter Error: The Microsoft Dial-Up adapter is not installed or is not responding properly

Run time error:

so shut down your system properly and start it again.

Error [650]
OR
Error [678/628/721]

The remote access server is not responding??

The server is not responding. The computer you are dialing is not answering; try again later. There
is no answer. PPP Modem Connect Failure

Cause/Resolution

o Try what is called "power-cycling" ...

o Shut down your computer.
o Unplug the modem from the USB slot, and unplug the phone line from the modem.
o Wait about 2-5 minutes.
o Plug everything back up, and restart your computer.
o Reconnect, and everything should run smoothly again.

Error [720]

Dial-Up Networking could not negotiate a compatible set of network protocols you specified in the
Server type settings. Check your network configuration in the Control Panel and try the
Connection again. No PPP Protocols configured.

Cause/Resolution

TCP/IP is not bound to the Dial-Up Adapter.

So uninstall all TCP/IP adaptors and reinstall them.

10. Contact details ------------

C. Care 44444555 (dsl)

44444121 (Ph)
To change password in modem
192.168.1.1
User name =admin
Password =password
WAN
EDIT
NEXT
NEXT
Change the password
Next
Next
Save
Save/reboot
Password is changed in modem

End
Now your DSL working fine.

Static IP: 122.160.143.155