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BTEC First Certificate/Extended Certificate/Diploma in

Information and Creative Technology Unit 14: Installing and


Maintaining Computer Hardware
Assignment 3 of 3 Completing & Reviewing the Hardware Installation
and Maintenance

Learner name: William Simpson


BTEC First Certificate/Extended Certificate/Diploma in
Qualification:
Description of activity Information
undertaken and Creative Technology

Unit number
Backup: & title:
Appropriate Unit
Tools and14: Installing and
Techniques: Maintaining
Learner is able to Computer Hardware
demonstrate good
Learner can demonstrate appropriate use of practice to protect data and system settings
Description
tools of activity
and techniques undertaken
to safely back up the when maintaining the computer system
system, BEFORE modifications Purpose and Client Requirements: Learner is
Learner is able to demonstrate adherence to
able to describe the purpose and client
Health
How and
the Safety Guidelines.
activity covers the requirements of the assessment criteria (this does not
requirements.
confirm achievement of assessment criteria or confer an assessment decision)
How the activity covers the requirements of the assessment criteria
(this does not confirm achievement of assessment criteria or confer an assessment decision)

Mrs Peartree, your staff have also complained


about that the computers are often
unresponsive and they shut down after a time.
There is also a problem when they open
multiple windows they have complained this is
a very slow.

Your staff have also said that the computer


systems get very dusty because they are
stored in a part of the garden centre.

I will address these problems by installing new


RAM and a hardrive. As I will be installing new
RAM your computer systems will not be slow
and unresponsive once I have installed the
new RAM. As I am installing a new hardrive
Learner description of activity: you willdescription
Learner be able to save more files on this one.
of activity:
Learner description of activity: I am sitting
down
As you canandsee,
haveinmade sure allI have
this picture the coats
doneanda Mrs
As youPeartree,
can seeIin understand that
this picture, you would
I have the like
bags are out of the way. When I started
backup of the files for you. I have backed up the memory stick stored a safe place so theindata
me to upgrade the RAM and hardrive your 4
work I made sure that the chair was
the data because I am about to perform work out of the computer systems. I have also read
will not get stolen and I do not lose it. that you
way.
on your computer system Mrs. Peartree. I will purchase the software at a later date which
have backed up your files Mrs Peartree so is fine.
I have
you gotlose
dont the anti-static
any of youwrist
data.band on my I understand that you would like a colour
wrist. I have also cleared my work space so I printer and scanner installed in your computer
can complete the work that is required. I have system. Mrs Peartree you would also like me
got the computer and the components. I have to upgrade the current hardware in your
got all my tools and components ready so I can computer so this will make performance of the
carry out the work computer better.
When I upgrade the internal components in the
computer this will improve performance and
customer service. This will make your
computer systems faster.

Originator: M Shore Ref: BFCU14-A3-V1-RS-2014-15 Version: 1


Date written: 28/12/2014 Date Modified: 14/12/15 IV Date: 17/12/2015
Internal Verifier: Samir Pilav Computer Science & Information Technology Academy Page : 1 of 20
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining Computer Hardware
Assignment 3 of 3 Completing & Reviewing the Hardware Installation
and Maintenance

Description of activity undertaken


Internal Component Number 1: Internal Component Number 2:
Learner is able to install and Learner is able to install and
upgrade/configure internal device upgrade/configure internal device
How the activity covers the requirements of the assessment criteria (this does not
confirm achievement of assessment criteria or confer an assessment decision)

In this picture I have successfully installed the In this picture as you can see the RAM is
hardrive and it is fitted in the correct place. I installed correctly. When I installed the RAM I
have attached the hardrive to the clicked the RAM in to the slot and made sure
motherboard and slotted it in the hardrive slot. it was not loose. I have clipped the RAM into
I made sure the hardrive was securely place because I did not want it to fallout when
positioned in the computer because I did not I put the computer up the right way.
want it to fall out. The fault finding technique we used was
We observed the hardrive was not fitted in to observation we could tell the RAM was not
the slot properly this was my fault finding seated properly. We repaired the fault by
technique. We repaired the fault by fitting the making sure the RAM was seated properly
hardrive correctly and clicked into place.

Originator: M Shore Ref: BFCU14-A3-V1-RS-2014-15 Version: 1


Date written: 28/12/2014 Date Modified: 14/12/15 IV Date: 17/12/2015
Internal Verifier: Samir Pilav Computer Science & Information Technology Academy Page : 2 of 20
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and Maintaining
Computer Hardware
Assignment 3 of 3 Completing & Reviewing the Hardware Installation and Maintenance

Follow your test plan and check how well it complies with the modified requirements.
Test Purpose of Test Outcome of Test Actions taken to resolve
problems
RAM I will testing the RAM to When we were installing the The actions that we took is we
Looking at the RAM check is the computer RAM it was not seated had a look and we could see that
recognizes it. I will test the properly so therefore it would the RAM was not seated properly
Checking at the property menu applications to see if they not work
work with the RAM and to
Testing applications see if the load correctly. I will
expect the RAM to work if I
load many applications at
once.
Hard Disk Drive To check if the computer When we installed the hard The actions that we took to
boots up correctly. When I disk drive it was not seated resolve the problem is we made
if the hardrive boots up test the hard drive I expect it properly so therefore it would sure the hardrive was seated
correctly to boot up the operating not boot up correctly. properly. We had to fit the
system. I expect to be able to hardrive and made sure that is
Check the properties menu load files from the hardrive clicked in place.
and save files.
Test to see if OS loads
Printer We had to test the printer to When we tested the printer it We know what the problem is
Test the computers connect see if it was working and see was not working properly and we made sure that we had
the printer if it was correctly installed because we had no ink so ink so we could test it and this
Test wireless network for the we could not test the page was the cause of the problem
printer this was the problem we had
Data Restoring I will test the data to see if it Once I test all the data has
Test the data has been has been restored to the been restored I expect the
restored correctly machine and I will make sure outcome to be that all the
Test the data has been all the settings are set back data has been moved over
restored to the up. from the external hardrive
computer system. and back on to the computer
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and Maintaining
Computer Hardware
Assignment 3 of 3 Completing & Reviewing the Hardware Installation and Maintenance
Testing Performance of the I will test the performance of The outcome of testing the
RAM the RAM to see how many performance of RAM is I
applications I can open at expect the RAM to be
Looking at the RAM once. working properly and I expect
Checking at the property to be able to do more multi-
menu tasking
Testing applications
Testing Performance of I will test the performance of The outcome is that I expect
Hardrive the hardrive to see how long the hardrive to work. I expect
it takes to boot up and see the hardrive to boot up
Test Boot up how fast it is. correctly
Test the computer recognizes
the hardrive

Test compatibility I will test the compatibility of In the outcome of this test I
the hardrive and RAM to expect the hardrive and RAM
Test RAM to see if it is make sure they are working. to be compatible. I have
compatible with the OS I will check the properties checked the property menu
menu on the computer to see on the computer and the
Test HDD to see if it if they are working. RAM has been recognized.
compatible with the OS
Test Scanner I have tested the scanner to The outcome of the test will
Test the Scanner see if it is installed and it is be successful because the
plugged into the working properly. printer will show up on the
computer properties menu on the
computer.
Test configuration I will test if the computer In the outcome of the test I
Test all the external system is configured expect the computer to be
devices are correctly configured correctly.
connected properly
Test the RAM and
hard disk drive are
configured correctly
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and Maintaining
Computer Hardware
Assignment 3 of 3 Completing & Reviewing the Hardware Installation and Maintenance
Observation Test The purpose of the I have checked all the screws When inserting the components I
To see if the observation test is to check if and components in the had some trouble and I noticed
components are fitted all the components are fitted computer system everything that they were not fitted properly
correctly correctly and to check the is back is the same place. also at the end I had some
To see if all the screws screws in the computer are in The new components are trouble putting the screws back
are back in the right the correct place. fitted correctly in. The actions I took to resolve
place was to double check all of the
components are in the right
place.
Test Backup The purpose of the backup The data has successfully
Test external hardrive test is to see if everything is been backed up to the
is working correctly backed up correctly. I will external hardrive. All the data
Test how much data is used an external hardrive to of your computer systems.
to be backed up back up the date correctly
Test storage space on
the hardrive
Test boot up from the hardrive I will test to see if the bios I have successfully changed
Test configuration of has booted up from the the boot up option so the
the boot up hardrive correctly bios boots up from the HDD.
Test all hardrive is
functioning properly
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining Computer Hardware
Assignment 3 of 3 Completing & Reviewing the Hardware Installation
and Maintenance

Description of activity undertaken


Using appropriate fault-finding tools and Using appropriate fault-finding tools and
techniques as identified in your plan; techniques as identified in your plan;
identify and repair internal fault Number 1 identify and repair internal fault Number 2
How the activity covers the requirements of the assessment criteria (this does not
confirm achievement of assessment criteria or confer an assessment decision)

In this picture there is a fault, as you can see In this picture there is a fault with the RAM, as
the hardrive is not positioned correctly so you can see it is not fitted correctly and this
therefore when I boot up the computer it wont could cause it to fall out when the computer is
boot up the operating system and it may fall positioned up right.
out when you turn the computer up right.
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining Computer Hardware
Assignment 3 of 3 Completing & Reviewing the Hardware Installation
and Maintenance

Description of activity undertaken

External: External:
Learner is able to install and Learner is able to install and
upgrade/configure colour printer upgrade/configure scanner

How the activity covers the requirements of the assessment criteria (this does not
confirm achievement of assessment criteria or confer an assessment decision)

In this picture, as you can see I am installing As you can see I have installed the scanner
the printer on to the computer for you Mrs. on to the computer. I have included a
Peartree. I have included screenshots so you screenshot so you can see what I have done
can see that it is installed on your computer. Mrs. Peartree. We installed the scanner using
We installed the printer using a CD and a a CD and cable to connect it to the computer.
cable to connect it to the computer we had to
wait a while for the printer to install.
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining Computer Hardware
Assignment 3 of 3 Completing & Reviewing the Hardware Installation
and Maintenance

Description of activity undertaken

Backup: Restore
Learner can demonstrate safely restoring data and system settings AFTER modifications
complete

How the activity covers the requirements of the assessment criteria (this does not
confirm achievement of assessment criteria or confer an assessment decision)

I have recently carried out work on your In this screenshot as you can see the data
computer system Mrs. Peartree and in this has been restored correctly and it has
screenshot I am restoring the data from the happened successfully. I have restored the
backup that I have performed earlier on. We data so you will have it all back on your
did the restore by going into the computer computer systems.
settings and selecting what we wanted to
restore
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining Computer Hardware
Assignment
Description
Modify 3 of 3 system
Completing
of activity
the technology undertaken
& Reviewing
for user experience theofHardware
taking account Installation
the user feedback above,
and Maintenance
provide screenshots as evidence and explain how the modified system improves
Demonstrate that you are aware of how the modified system improves usability. usability,
Ask the client to test the modified system for usability and user-experience
functionality, productivity and user experience:
How the activity covers the requirements of the assessment criteria (this does not
confirm achievement of assessment criteria or confer an assessment decision)
How theexplanation
Learner activity coversof howthetherequirements
modified systemof improves
the assessment criteria (this does not
usability:
User Feedback:
confirm achievement Client feedback
of assessment on functionality,
criteria or confer anusability and user-experience
assessment decision) of the
modified system:
When I use the computers they seem to working in good condition and they
work well. When I boot them up this happens really quickly and I am really
pleased with what you have done. In the computer the fans are no longer
noisy. When I use the computer they do not over heat so much and they no
longer shut down on their own, now you have upgraded one of the
components I can now run more than one window at a time.

The performance and visual effects on the computer systems are much better.
The computers do not run any slower and response time has improved
dramatically. I am really pleased with your work, the printer and scanner work
really well now they are connected with a USB2 connection. The USB
connections are faster and much more reliable than using the parallel ports.
The best thing
Description about undertaken
of activity having a colour printer is that I can now produce colour
resources to advertise my business, with my upgraded computer systems I
can now edit videos and write to DVDs to create promotional advertising of
my business. These are great resources and my clients will love them I am
Mrs.
sure.Peartree, the modifications that I have Mrs. Peartree, the modifications that I made is
made to your computer system is that I have that I have changed the desktop background on
added shortcuts so you can access your your computer so it looks more user friendly I
There are some slight usability problemshave
documents easy and quickly. I have added a
thatchanged
are effecting some experience
it to a garden centre so you will
on using the computer. I think some modifications would improve
customer folder shortcut and other ones so you like it. I went on to google and typed my in garden
experience
can access theon these
folder and systems
files. Whatand
I did they
I would
centre make it more
and clicked efficient.
on images and found a nice
went into the document section on the garden centre and clicked set has desktop
computer I right clicked
Restoring on the
the folder and on thebackground.
shortcuts desktop to commonly used
pressed create shortcut
shared folders and files
Restoring the garden centre image as desktop background
Reset Icons with Larger Fonts
Correct data and time settings
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining Computer Hardware
Assignment 3 of 3 Completing & Reviewing the Hardware Installation
and Maintenance

Description of activity undertaken


Modifying:
Learner can demonstrate modifying system in order to improve usability, functionality,
productivity and user experience:
How the activity covers the requirements of the assessment criteria (this does not
confirm achievement of assessment criteria or confer an assessment decision)

Learner description of activity: Learner description of activity:

Mrs. Peartree, the modification that I have made this Mrs. Peartree, The modification that I have made in
section is that I have made the size of the icon font bigger. this section is that I have corrected the date and time
This will improve usability so you will be able to see this so that it is right for your computer. It will help the
much better. This will also help your staff if they have staff when they are making order and the computer
trouble reading. This improves the usability overall on the will display the correct date and time. I went into the
computer system. I went into computer settings and settings on the computer and then went to the
changed the size of the font text change time and date section and then corrected the
time and date
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining Computer Hardware
Assignment
Explain 3 of 3 Completing
how the modifications & Reviewing
to the technology system abovethe Hardware
improves usability,Installation
and Maintenance
functionality, productivity and user experience:
The first modification that I have made is that I have added folder shortcuts on to your
desktop home screen. This will help you find documents and folders and documents really
quickly. The folders shortcuts that I have made is customer details, employees details,
promotional materials and scanned items. You can access these folders directly from your
home screen.
This will improve productivity because it will make it faster to find specific items that are
stored in these documents, so for example, if you were looking for a customer in the
customer folder you could easily open the folder and search for the customers document.
This will improve usability because you can open files faster than another folder. Overall this
will speed the process up of searching for items

The modifications that I have made to your computer system Mrs. Peartree is that I have
improved the font size on the icons because some of your staff may find it difficult to read and
you may find it difficult as well.
By making the font size bigger on the icons is that this will improve usability because it will
make it easier to read and this is an improvement as well. This will improve the functionality
because it will be better for you as a person. I understand that you may find small font harder
to read this is why I have changed the font size.

Another modification that I have made to your computer system is that I have changed the
wallpaper. I have changed the wallpaper to a picture of a garden centre because this matched
your business that you own and I thought that you would like this. The wallpaper will improve
usability because it is more user friendly. When you see this wallpaper it may make you feel
better, as for the other wallpaper it not very user friendly. The wallpaper makes the computer
have a professional feel to it. As this is garden centre this is a professional business.

The last modification that I made is correcting the date and time on the computer as it was
not set at the right time. As I have improved the date and time this will improve productivity
because if you staff need to order something they can simply check the calendar. As I have
corrected the time and date settings your staff will be able to check the time. This will
improve the functionality because it will be working again. Your staff can also see when
deliveries are due now I have corrected the time and date.

Overall these modifications that I have made to your computer system will improve the
usability of it from creating folder shortcuts to correcting the date and time of the computer
system. These are all the modifications and improvements that I have made to your computer
systems. I have made these modifications to all of your computer systems and this will
improve the usability because your staff will be able to work from them.
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining Computer Hardware
Assignment
Explain 3 of 3refinements
how the above Completing & Reviewing
of the modified technologythe Hardware
system Installation
above improves
and Maintenance
performance of the technology system. In addition, explain what further hardware
recommendations you would make and how these would be configured to improve overall
performance of the technology system.
Mrs Peartree. I have made some refinements and adjustments to your computer system to
enhance the performance.
Description of activityThe reason I have made these enhancements is that this will make
undertaken
your computer run faster. I ran a disk clean up to delete data that is not needed. I have also
Refinethe
changed thevisual
modified system
effects taking
on the accountso
computer of they
test results and so
dont use themuch
user feedback
memory.above, provide
screenshots as evidence and explain how the modified system improves performance
The disk clean up deleted files and data that are not needed. If a disk clean-up is not run the
dataHow
will mount up andcovers
the activity this may
theaffect the performance
requirements of theofassessment
the computer. Mrs Peartree.
criteria If you
(this does not
regularly do a disk clean up this will keep your technology system performance
confirm achievement of assessment criteria or confer an assessment decision) at its best. A
lot of data that is not cleaned on the computer can build up and eventually slow down the
computer system.

I have also improved the visual effects on the computer system. I have adjusted the visual
effects on your technology system because they were taking up a lot of memory on the
computer. By adjusting the visual effects on the computer system this will save memory and
the computer will perform faster. On your computer system you will notice some changes to
the background colours because I have reduced the visual effects on the system
This will improve the usability of the computer system because these two performance
refinements that I have made will make your computer system faster. This is a major
improvement to your computer system as well.

Mrs. Peartree if you were to upgrade more of the hardware in the computer system I would
recommend that you get a separate graphics card for your computer with its own memory.
This would make the performance of the computer even better because you could create high
resolution promotional DVDs and therefore this would be a benefit to your business.

Another recommendation that I would make is having a better cooling system for your
computer as your staff have complained how the computer system over heats so therefore in
the future you may think about having a better cooling system. This will improve performance
in your computer
Learner system
description because this would allow Learner
of activity: the computer
descriptiontoofcool down much quicker.
activity:
If you did have a new cooling system, you staff would not they complain about how they over
heatInand shut down.
this Picture I have ran a disk clean up on the In this picture I have changed the visual effects on the
computer. This will make the performance better computer so it does not take up so much memory, you
Thebecause data has been deleted
final recommendation of the
that hard disk
I would drive. I is getting
suggest will noticeaanew
slightmouse
change toandyourkeyboard
computer and this will
if you
went into the computer settings to run a disk clean-up make the performance better. I went into the computer
haveonayour
wireless mouse
computer and
system. keyboard
I deleted there would
the temporary files be no cables
settings and
to change thethis would
visual effectsimprove
and this decreased
performance because
that are not needed that would mean less cables the brightness and this reduces system.
going into the computer the use of memory on
the computer.
Overall, I have made your computer system better by making small changes and this will
improve performance and I think your staff will see a bigger difference to how the computer
system works.
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining Computer Hardware
Assignment 3 of 3 Completing & Reviewing the Hardware Installation
Task 1: Assessment criteria targeted
and Maintenance

2C.P4
Install and maintain hardware in a technology system that includes the:
Repair of at least two different internal hardware component faults
Upgrade of at least two different internal hardware components
Installation of at least one additional external hardware device

2C.P5
Test the modified technology system for functionality against the purpose and repair of any
faults as necessary

2C.M3
Install and maintain hardware in a technology system, using appropriate tools and techniques
to protect data and system settings, demonstrating awareness of the user requirements and
taking account of usability.

2C.M4
Test the modified technology system and gather feedback and use it to improve the
technology system for user experience

2C.D3
Refine the modified technology system in order to improve performance, taking account of
feedback
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining Computer Hardware
Assignment 3 of 3 Completing & Reviewing the Hardware Installation
and Maintenance

Learner name: William Simpson


BTEC First Extended Certificate in Information and
Qualification:
Creative Technology
Unit number & title: Unit 14: Installing and Maintaining Computer Hardware
Description of activity undertaken

Learners are requested to install maintain, configure, customise, test and repair hardware
to meet the purpose and customer requirements. They are required to use appropriate
tools and techniques to back up data safely and protect data and system settings,
demonstrating awareness of the user requirements and taking account of usability.

Assessment criteria targeted


2C.P4
Install and maintain hardware in a technology system that includes the:
Repair of at least two different internal hardware component faults
Upgrade of at least two different internal hardware components
Installation of at least one additional external hardware device
2C.P5
Test the modified technology system for functionality against the purpose and
repair of any faults as necessary
2C.M3
Install and maintain hardware in a technology system, using appropriate tools
and techniques to protect data and system settings, demonstrating awareness

of the user requirements and taking account of usability.
How the activity covers the requirements of the assessment criteria (this does not
confirm achievement of assessment criteria or confer an assessment decision)

Learner name: William Simpson


Learner Date Thursday 4th February
William Simpson
signature: : 2016
Assessor name:
Assessor Date
signature: :
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining
Description Computer
of activity Hardware
undertaken
Task 2: Review and Evaluation
Ask the client to review
Assignment 3 ofthe 3 modified
Completingsystem against their original requirements.
& Reviewing the Hardware Installation
Compare the modified system against the original requirements and explain how the modified
Howand Maintenance
the activity covers the requirements of the assessment criteria (this does not
technology system has met the original purpose and client requirements and the extent to which they
confirm achievement of assessment criteria or confer an assessment decision)
have been met.
User Feedback: Client feedback on how the modified system meets the original purpose and
requirements.
Mrs. Peartree I have modified the computer systems to enhance the performance. I understand that your
When
originalIrequirements
use the computersare that youthey seemtoto
wanted working
include in good in
the software condition
the upgrade andbut they
duework well. When
to budget
Iconstraints
boot them youup thisnot
could happens
include really quickly
the software. and upgraded
I have I am really thepleased
hardwarewith what
in your you have
computer done.
systems.
In the computer the fans are no longer noisy, when I use the computer they do not over heat
so
Themuch and
original they no longer
requirements shut
were that youdown
wanted on the
their own, now
software you to
upgraded have upgraded
Windows 8 andoneyou of the
wanted
components
Office 2010 onIyour cancomputer
now runsystems.
more than one
I have notwindow
been able at to
a time.
upgrade the software on your computer
systems because of your budget and that is limited. In your computer systems I have upgraded the RAM
The performance
and Hardrive. I haveand met visual
a part of effects on the
the original computer
purpose systems
but I have not metareallmuch better.
of it due to theThe computers
changes that I
do
have not run any slower and response time has improved dramatically. I am really pleased with
made.
your work, the printer and scanner work really well now they are connected with a USB2
Iconnection.
have modified TheyourUSBtechnology
connectionssystemare andfaster
improved andthemuch performance
more reliableby changing settings
than using onparallel
the the
computer and I have installed a new RAM and hardrive because your staff
ports. The best thing about having a colour printer is that I can now produce colour resources were complaining the
computers
to advertise were
myrunning slow.With
business, I havemyinstalled
upgradeda newcomputer
hardrive sosystems
that you save
I canmorenowworkedit on to thisand
videos new
hardrive. Mrs Peartree your staff have been complaining that there is
write to DVDs to create promotional advertising for my business. These are great resources no space on your hard disk drive. As
Iand
have installed a new hard disk drive
my clients will love them I am sure. you will be able to save more documents on the new hardrive that I
have installed. I have solved the problem of the computer systems being slow and unresponsive by
upgrading your RAM and hardrive.
The modifications that I have made to your computer system is I have corrected the date and
time so you can now see what the correct date and time is. I have created folder shortcuts so
I have also upgraded the hardrive in your computer system so you will be able to save more work to it. A
you
biggercan access
hardrive files more
means quicker and this
memory willcomputer
on your improvesystem. usabilityThisandwas time
part consumption. I have also
of the original requirements
set a garden centre as your desktop background so this is more user
that you asked me to upgrade the hardrive. The reason I have upgraded the hardrive in your computer friendly. The final
modification
system is because overall it was not bigger enough and it you could not save a lot of work on to make
is that I have increased the font seize and changed display settings to it
performance better. The modifications have met your purpose because they have made the
usability better some
I have performed and improved performance
computer maintenance onofyour
thecomputer
system.systems
I have so met theythewill
original
run fasterpurpose
and I
because I have completed the work that you asked me to do. I have
have fixed all the problems with your technology system. Mrs Peartree your staff should no longer have met all of the
requirements
problem with thethat you have
technology asked
system as Imehaveto.modified
The modifications
it but your system that isI have madeits
still running improve
old software.
productivity because your staff can quickly find documents. The feel of the computer is
friendly
I have met because of the desktop
your requirements because background
I have fixed all of the problems that you have specified on your
technology system. I have upgraded the RAM and hardrive because these were the components that
needed
The upgrading.
problems that I have
you fixed
werethe computers
having should because
be fixedtheynowwerebecause
slow andIunresponsive,
have improved this was to do
with the RAM.
performance and done the upgrade. Based on the previous feedback I have created shortcuts
to files and shared folder, set garden centre as background, reset icons with larger fonts and
Mrs Peartree
corrected yourand
date original
time.requirements
I hope that were
youyou arehad a budget
pleased of 1000
with and you wanted
the modifications thattheI work
have done.
completed within one day. I understand that you also wanted a colour printer and scanner so you can
create promotional material. I have also understood that you would like DVD burner so you can create
Restoring the shortcuts on the desktop to commonly used shared folders and files
promotional DVDs to advertise your business. I also understand that you would like Windows 8 and Office
2010 software installed on your computer systems.
Restoring the garden centre image as desktop background
I have managed to meet your requirements but you have said you will upgrade the computer software at
Reset
a later Icons
date with
as this wasLarger Fonts for your budget. As I have modified your technology system it will
too expensive
be compatible with the software when you decide that you want to upgrade
Correct data and time settings
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining
Review Computer
the client feedback given on the Hardware
modified system and explain how the modified system meets
Assignment
the original purpose3and
of requirements.
3 Completing & Reviewing the Hardware Installation
and Maintenance
As per our conversation Mrs Peartree. You have said that are you pleased with the modified
system. You have said that you are pleased because the modified system meets the purpose and
Explain any constraints experienced and how they have affected the modified system.
requirements. The modifications are really good that you have made to my computer system and
I am really pleased that you have made these modifications.

In
Thethe feedback you
constraints that have
were said how the were
experienced RAM budget
improves andtohow
speedyouononly
yourhad
computer
1000 tosystems,
upgrade your
before you
systems staff
and thiswere
was complaining that thetocomputer
not enough money system
do all of the workwas running
on your slow but
computer now this
systems. is
This
resolved
affected the modified system because you decided to upgrade the software at a later date I
because I have improved the upgraded the RAM. In the modification user feedback
understand that you like the shortcuts to find files quickly and this has improved the usability of
This was a very difficult upgrade because you only wanted to spend a lot of money on upgrading
my computer system.
your technology systems. The constraints affected the modified technology system because I
Mrs.
couldPeartree youwhole
modify the have said to me
system that you
without are pleased
installing with the performance and visual effects
the software.
on the computer system and this is much better for you. I understand that you have also said to
Another constraint was getting the work done within one day. I found this difficult but I managed
me that the printer and scanner works really well. These have met the original requirements
to work with you on this and get the systems upgraded in one day. I made a plan so I timed each
because you asked me to improve performance and speed. The modified system meets the
task which was good. The timing could have affected the modified technology system because I
purpose and requirements because you have installed the printer and scanner and all of the
was worried that I would not get all of them upgraded. The compatibility for the software is there
hardware so this was part of the original plan. The modifications are just improvements that you
so you can upgrade in the future.
have made so overall you have met the purpose and requirements.
Overall there were only a few constraints and I managed to stick within your budget Mrs
Peartree.
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining Computer Hardware
Assignment 3 of 3 Completing & Reviewing the Hardware Installation
and Maintenance

Initial Plan Modifications


Install two components Changed background image
Install Printer and Scanner Changed display settings
Install DVD burner Corrected date and time
Budget of 1000 Created folder shortcuts
Install Software Reset Icons with Larger Fonts
Bios configured boot up from HDD
Completed within a day
Compare the initial plan against the modified technology system, giving detailed explanations of any changes that
were made and the reasons and benefits for the changes.

Mrs Peartree in this initial plan you wanted to me to upgrade components, fit a DVD burner. A colour printer
and scanner and you wanted me to upgrade the operating system on your technology systems. I have
managed to upgrade the RAM in your computers because your staff were complaining that it was running
slow and they were not able to open many applications.

The benefit your staff will have now that I have upgraded the RAM in your computer systems is you will be
able to run more programs on your technology system. The reason I have upgraded the RAM is before you
only had 2GB of RAM. The reason that I needed more RAM is because your computer systems were
running slow and you couldnt open many applications at the same time. This is why I had to upgrade your
RAM.

I have kept to the initial plan by upgrading the printer and scanner as this is what you asked. In your
original requirements you asked me to get you a colour printer and scanner and this is what I have done.
So in this instance I have followed the initial plan. I have also upgraded the hardrive and modified this so
the computer boots up from the hardrive this was part of the initial plan. I have installed a DVD burner
because this was under your initial requirements so that you can create your promotional DVDs to
advertise your business

Another modification that I have made in your technology system is I have corrected the date and time
because when I completed the work on your system I noticed that the date and time were out of sync so I
have modified this. This was not something you asked me to do and it was not on the initial plan. The
benefit of correcting the date and time is that you staff will be able to see what the date and time is now
and they could check the calendar to see when the deliveries are due.

Other modifications that I have made to your computer systems is I have created folder shortcuts and this
was not on the initial plan. On the desktop on your computer system there are folder shortcuts to customer
details, scanned items and there are other shortcut folders on your computer system as well. The benefit
of this is that you can quickly find details that you need therefore you dont need to look through all of your
files to find the details. The impact on this is that you can find documents easier and they will be clearly
laid out on the desktop.

The few modifications that I have made on your system is that the font it bigger on the desktop so you can
read what the folder shortcuts are. I have made the font bigger because this is an advantage for you if you
have trouble reading small fonts. The impact is that you can read the folder titles easier because I have
changed the font size. You staff will also find this easier to read on the computer system.
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining Computer Hardware
Assignment 3 of 3 Completing & Reviewing the Hardware Installation
and Maintenance

The modifications that I have made to your computer systems is that I have got you a garden centre
desktop background so this is user friendly. This was not included in the initially plan this is one of the
modifications that I have made. The reason I have chosen a garden centre background is this is user
friendly to your business and this is also a benefit as well to your garden centre. This is benefit because
you this will welcome to user to the computer system.

The modifications that I have made to your computer system are all for the good. I have stuck to the initial
plan but I have enhanced your computer system to make it better. The initial plan included upgrading
components, installing a DVD burner, installing a colour printer and scanner in your computer system. I
have done all of this except installing the software.

The comparisons between the initial plan and the modified plan are that I have installed all of the
components that you have asked me to install. I have upgraded the RAM and hardrive in your computer
system because this was on the initial plan I have also installed a colour printer and scanner like you
asked I have installed a DVD Burner in to the computer system as you wanted to create promotional
material for your business. The modifications that I have made changing the desktop background to a
garden centre, improving the font size on the icons, correcting the date and time and creating shortcuts. In
total I have only made small modifications but they will improve the user experience

Overall these modifications that I have made on your technology system will make it much better and I
think you will like it. These modifications that I have made are not part of the initial plan but I thought I
would enhance your computer system. Some of the modifications that I have made to your computer
system you may not notice because they are only small enhancements. The modifications that you should
notice are the garden centre desktop background and the shortcuts to folder. I think you will like these
modifications that I have made because they will make it easier for you to operate the computer system. I
think you will like the shortcut to folders modification because you will can easily get to folders and find
customers details you will find the shortcuts on the desktop.
Make recommendations for at least THREE further improvements to enhance the technology system
and explain how these improvements benefit the system.
BTEC First Certificate/Extended Certificate/Diploma in
Information
Mrs Peartree I thinkand Creative
you could make someTechnology Unit
more improvements 14:technology
to your Installing and
system.
You could add a graphics card in to your computer system so this will make it faster and
Maintaining
you Computer
will have improved graphics on Hardware
your computer system. The benefit of having an
improved graphics
Assignment 3 card
of 3isthat this will come
Completing &with its own memory
Reviewing the and you will be
Hardware able to
Installation
create HD promotional DVDs to advertise your business. The graphics card would also
and Maintenance
make the display better on your computer system.

The second improvement that I think you could make to your computer system is getting
better Fans or getting a water cooling system this will cool down your systems much
quicker. I understand that you staff have been complaining because the computer system
overheats so therefore having a better cooling system will be beneficial for your systems.
This will enhance your system because your computer wont overheat and therefore your
staff wont complain if the computer overheats it may turn of and you could smell a
burning smell.

The final improvement that you could make to your computer system is using cloud
storage in the future. Cloud storage is where your documents are stored in the cloud and
therefore they will not take up space on your hard disk drive on the system. There are
different types of cloud storage providers that you can go with. There is OneDrive, Drobox
and many more. This will enhance your computer system because you will not be taking up
space so when you need to access a document you can download it from the cloud and you
can upload documents as well to the cloud. A lot of small business use cloud storage but I
understand if you would still store you documents on the computer. In the end it is down to
personal Preference.

Assessment criteria targeted

2D.P6
Explain how the modified technology system is suitable for the intended original
requirements and purpose.

2D.M5
Review the extent to which the modified technology system meets the original
requirements while considering feedback from others and the effect of any constraints.

2D.D4
Evaluate the initial plan against the modified technology system and justify any changes
that were made, making recommendations for further improvements.
BTEC First Certificate/Extended Certificate/Diploma in
Information and Creative Technology Unit 14: Installing and
Maintaining Computer Hardware
Assignment 3 of 3 Completing & Reviewing the Hardware Installation
and Maintenance

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