Manitoba Liquor & Lotteries As stated in Assignment 2, the Coaching As A Leader program was designed to educate and empower the leadership group of Manitoba Liquor & Lotteries (MBLL). It runs for seven months and is comprised of seven four-hour courses, each delivered approximately a month apart. This format was specifically decided upon for two reasons: 1. To allow time between sessions for the application of the learning 2. To help the learners develop trust with a network of their peers
The course is designed to be a transformational learning experience
for leaders. The program is intended to guide learners in three key areas of development: Building Self-awareness, better understanding their staff and strengthening their coaching skills.
The first opportunity identified is based around the development of
a network of peers. While the program does a good job of creating networking opportunities in class, there is little to tie the learners to each other in the month-long gaps between classes. This is an opportunity that could potentially be addressed with private social networking. Of the many options available, one option that could potentially be a great fit would be Padlet Briefcase. Padlet is a type of online sharing space that participants could share experiences, successes, challenges, relevant videos or posts with each other. It could also be used by the facilitators to share relevant teachings between classes in order to keep learners engaged. The attached analysis demonstrates in greater detail how this service could be a good fit as a simple social networking tool for this program.
The second opportunity identified is tied to some of the specific
subject matter covered in the course. One of the first and most important focuses of Coaching As A Leader is helping leaders become more self-aware. One way this is done is by teaching each leader about their preferences around communication and how to identify those preferences in others. One example of these preferences would be the communication styles of introverts. Introverts do not like to speak up in class and can find being called on by the facilitator very distracting to their learning. One cloud-based tool that might help to address this would be an online real-time survey program like Polls Everywhere. Polls Everywhere is a web-based program that allows facilitators to prepare various surveys and polls, and enables learners to respond using SMS. This can be done from any mobile phone, smart phone or even online. Using a tool like this would allow introverts to be more involved with in-class participation while still respecting their communication preferences. The attached analysis confirms that this could be a simple, economical and fun way to add value to the training program.