JANAE BRANGMAN

CORE STRENGTHS
Strong communication skills (orall & written)
Office experience, with Office administration background
Excellent customer service/client relations
Dependable with positive attitude
Team player

COMPUTER SKILLS
MS Office
MS Excel
POS systems
Filing Management
Familiar with Mac and PC Operating Systems
Experience with scanning and manipulating images and documents

WORK EXPERIENCE
OFFICE ADMINSTRATION 2016 - Current
Durham College, Oshawa, Ontario
Currently Enrolled

OFFICE ASSISTANT 2009 - 2010

Seneca College, Toronto, Ontario
Assisted with mail distribution of over 30,000 admissions packages
Ensured the correct documents matched the name and address on envelopes

CUSTOMER SERVICE REPRESENTATIVE 2010-2014

Starbucks, Whitby, Ontario
Promoted to Shift Leader within 1 year of hire
Processed cash, debit card and credit payments using point of sale purchase machine.
Ensured customer needs were met by providing excellent service and recommending video
games and movies based on their expressed interest.
Exchanged payments for video and movie rentals and sales, and ensured correct change was
given.
Provided accurate and detailed information on movie and video game availability to clients
via telecommunications.
Using in-store computer system, researched availability of video games and movies available
for rental or purchase.
Ensured store was in order and merchandise was shelved accordingly.

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HIGHLIGHTS OF VOLUNTEER EXPERIENCE
OFFICE HELPER 2005
Niagara Mechanical Services, Toronto, Ontario
Maintained files in Central Filing System for all clients.

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 JANAE BRANGMAN 905-926-9548
jpbrangman@hotmail.com

HIGHLIGHTS OF VOLUNTEER EXPERIENCE (continued)

CUSTOMER SERVICE REPRESENTATIVE 2005

In & Out Car Care, Richmond Hill, Ontario

Greeted customers coming in for vehicle detailing.
Performed telecommunications between the company and its clients.
Assisted the owner with vehicle detailing.

EDUCATION
2016-Current Durham College, Office Administration ProgramWhitby, Ontario
2003- 2006 J. Clarke Richardson High School Ajax, Ontario

GROUPS AND AFFILIATIONS

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 Sick Kids Hospital 2016
o Initiated and facilitated a fund raising campaign, resulting in a small donation to the
hospital
J. Clarke High School, Improv Club
o Work with a team to create oral improvised entertainment skits
Cultural Peace Organization
o Worked with a team of different cultures to create charity events among the school.

Excellent references available upon request