Task 3: Support the induction of Staff

Performance objective

You will demonstrate skills and knowledge required to advise applicants of interview outcomes and induct a

successful applicant.

Assessment description
Across three assessment tasks you will support the recruitment, selection and induction of staff. In this
Assessment task, you will notify applicants and write an induction plan.

Assessment Task 1 Assessment Task 2 Assessment Task 3

Consult with Notify applicants and

Plan for recruitment
selection panel Group develop an induction
and selection
to prepare for work plan
interviews

Participate in
Group
interview and
work
selection process

Check referees and

complete a selection
report

For this assessment task you are required to:

develop a letter of offer and an employment contract for the job applicant identified as being the preferred student in
Assessment Task 2

advise unsuccessful interviewee (from Assessment Task 2) of outcomes

notify CoffeeVille staff of the new appointment

develop an induction plan.

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Procedure

1. Using information from previous Assessment Tasks and your job description (completed in Assessment

Task 1), complete the required fields in the employment contract template (Appendix 1).

2. Using the scenario information in Appendix 2, and CoffeeVille documentation, email a letter of offer and

additional documentation required (refer to CoffeeVille documentation as a guide to assist you in deciding

what to include) to Emma Belcastran (your assessor).

3. Write a letter to the unsuccessful interviewee (the applicant you interviewed and did not select in

Assessment Task 2), using the CoffeeVilles policies and procedures as a guide.

4. Write an email addressed to CoffeeVille employees advising of the new appointment, using the

CoffeeVilles policies and procedures as a guide.

5. Arrange for the successful applicants induction by completing the induction plan template (provided in

Appendix 3) based on the list of tasks required in the induction checklist and using the CoffeeVilles

policies and procedures as a guide.

Submit all documentation as per specifications below. Keep copies for your records.

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Specifications

You must submit:

a letter/email of offer with contract of employment and additional documentation (as specified in

CoffeeVilles recruitment policy) attached

a letter/email to unsuccessful students

a letter/email CoffeeVille staff informing them of the new appointment

an induction plan, (using the template provided in Appendix 3).

Your assessor will assess your ability to follow organisational policies and your:

communication skills to:

advise on the outcomes of the selection process

support managers in recruitment and selection functions

literacy skills to make job offers and prepare letters for unsuccessful applicants

technology skills to communicate with applicants and new appointments.

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Appendix 1: Employment contract Template

This document outlines the terms of contract of employment proposed by CoffeeVille.

Name: Leila Hussain

Position: Caf Manager

Commencement date: 29 May 2017

Location

You will be employed at:

CoffeeVille, Melbourne VIC 3000

Hours of Work

38 Hours / week

You will be provided with one of: a 30 minute meal break; or, two 15 minute meal breaks per day.

Responsibilities/duties

- Coordinate the cafe chedule, and covering various shifts if necesary

- Serve as the lead customer service contact at the cafe, including welcoming customers,
answering questions, and other communications.
- keep cafe area clean, neat and orderly.
- Organise orders for supply needed for the cafe

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Supervision

ReportstoRufusandEmmaBelcastran(owners).Sharesmanagerresponsibility withJoeBelfone.

Remuneration

$ 24.50 /hour
In addition, the minimum superannuation required by current legislation will be paid to the superannuation fund

of your choice.

Wages are paid in arrears on the last Friday of each month into your nominated bank account.

CoffeeVille opens on several public holidays. You may be required to work on public holidays and will be

compensated by payment at the rate of an additional 150%.

Leave

Annualleave As a
Full time employee, you will be

entitle to pro rata annual leave based on four weeks annual leave per annum.

Sickleave As a Full time employee, you will be

entitled to 10 days paid personal leave per year (pro rata) in accordance with the Fair Work Act 2009.

Otherleave You are entitle to unpaid parental leave and compassionate leave entitlements in

accordance with the Fair Work Act 2009.

Notice period

The period of notice required from you to terminate employment with CoffeeVille is the same as the period of

notice required of CoffeeVille to terminate your employment and is set out in the following table.

Period of continuous service Notice period

Not more than 1 year 1 week

More than 1 year, but not more than 3 years 2 weeks
More than 3 years, but not more than 5 years 3 weeks
More than 5 years 4 weeks

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Confidentiality

You shall not, except in the proper course of your duties during the continuance of your employment or after its

termination, disclose to any other person or company, or make use for your own benefit, any secret or

confidential information relating to CoffeeVille or the customers of CoffeeVille.

Upon termination of your employment, you will promptly deliver up to CoffeeVille or its authorised representative

all property, for example, documents, record, papers, credit cards, lists, computer discs or tapes, which may be

in your possession or under your control and which relate in any way to the business or affairs of CoffeeVille.

Acceptance

If you have any queries please contact one of the owners, Rufus or Emma Belcastran. To complete the

arrangements, would you please sign and return the attached copy of this letter within 14 days.

Signatures

Signed by Emma Belcastran (CoffeeVille owner)

Signature: .................................................................................... Date: .....................................

Signed by Employee

I accept the offer of employment and agree to the terms and conditions as stated in this contract.

Signature: .................................................................................... Date: .....................................

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Appendix 2: Scenario

Hi,

After considering your selection report, I have decided to hire Leila Hussein. Can you please write a letter of offer

for her and email it to me for approval?

We need to make sure that its obvious that shes our chosen applicant and let her know about the terms and

conditions of the job, when well need her to start, what type of employment it is (full-time, part-time, or casual)

and how much were paying her, and some other information that is specified in the Recruitment policy. Can you

also mention in the email which documents were attaching and what she needs to do with them?

Its important that we attach an employment contract. Also can you source and attach the documents that we

need to send her that are required by Fair Work legislation as well as information about privacy? Im pretty sure

theyre specified in the recruitment policy in our handbook.

So in summary, I need you to email me with the letter of offer and attach to your email the employment contract

and the other required documentation.

Thanks,

Emma

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CoffeeVille

May 29 - 2017
Mrs. Leila Hussain
415 Stratford Park, Parkville VIC 3001

Dear,

We are pleased to inform that you have been chosen for the position of Caf Manager.

In attach you can find the terms and conditions for this position. Please read

and return a signed copy.

We are looking forward to having you join in our team.

Any questions feel free to call me.

Sincerely,

Emma Belcastran
Owner and Director
CoffeeVille

May 29 - 2017
Sr. Raj Mukherjee
2533 Horizon Circle, Tacoma VIC 3856

Dear,

We are pleased to inform that you have not been chosen for the position of Caf Manager.

Thank you for coming to the interview and your interest in joining us at CoffeeVille.

We now have your contact details and CV in our database. In future suitable positions we will

contact you.

Sincerely,
INFORMATIVE MAIL

Dear Staff,

Rufus and I are please to inform you that Leila Hussain will be our new Caf Manager
starting on Jun 29. Please extend your welcome when you meet her at the Caf.

Emma
 Appendix 3: Induction plan template

On your first day you will

Date Item Relevant Resources required Notes Completed?

Personnel Y/N

hang out organisational policies and Joe Belfone meeting room

29 Jun procedures

introduction to all staff Joe Belfone meeting room

Role, responsibilities and Joe Belfone meeting room
performance expectations
organisational overview Joe Belfone meeting room

In the first week you will

Date Item Relevant Resources required Notes Completed?

Personnel Y/N

29 Jun -6 Jul Administrative arrangements Joe Computer

office facilities and equipment staff / Joe Equipments

conditions of employment owners meeting rooms

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Within the first month you will

Date Item Relevant Resources required Notes Completed?

Personnel Y/N

Joe Computer
Sales report
Plan of new training Joe
Computer

results report Joe Computer

Policies and Procedures

Please ensure you have read and understood the following CoffeeVille Policies/Procedures Read (Date) Signature

Equal employment opportunity

Anti - Discrimination

work health ans safety WHS

remuneration and performance appraisal

I, .,have read and fully understand the policies and procedures

of CoffeeVille.

I agree to follow them and ensure others follow them. I shall report any concerns regarding said policies and procedures to the Manager of

CoffeeVille.

Signature: .................................................................................... Date

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Appendix 3: Induction plan template

On your first day you will

Date Item Relevant Resources required Notes Completed?

Personnel Y/N

In the first week you will

Date Item Relevant Resources required Notes Completed?

Personnel Y/N

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Within the first month you will

Date Item Relevant Resources required Notes Completed?

Personnel Y/N

Policies and Procedures

Please ensure you have read and understood the following CoffeeVille Policies/Procedures Read (Date) Signature

I, .,have read and fully understand the policies and procedures

of CoffeeVille.

I agree to follow them and ensure others follow them. I shall report any concerns regarding said policies and procedures to the Manager of

CoffeeVille.

Signature: .................................................................................... Date

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