1.

Audit Plan QA/QC

- Incoming QC
- In- Process
- Final QC
- Calibration
Standar Chapter :
- 7.2 Customer-related processes
- 7.5 Production & services provision
- 7.6 Control of monitoring and measuring equipment
- 8.2 Monitoring, analysis & measurement
- 8.3 Control of nonconforming product
- 8.4 Analysis of data
- 8.5 Improvement

Target QC & LAB Company Objective

Customer Claim maximum for :
- Fire bricks : 1.0 % (total tonnages)
- Monolithic : 1.0 % (total tonnages)
Reject Rate maximum for :
- Fire bricks : 1.5 %
- Monolithic : 1.5 %
Document
List Nonconformity (NCR)
Calibration
Organization Chart
Matrix Skill