320B & 320B L Excavators 4XW00001-UP (MACHINE) POWERED BY 3066 Engine(...

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Product: EXCAVATOR
Model: 320B EXCAVATOR 4XW
Configuration: 320B & 320B L Excavators 4XW00001-UP (MACHINE) POWERED BY 3066 Engine

Troubleshooting
Product Link 121S/300
Media Number -RENR7911-12 Publication Date -01/10/2014 Date Updated -16/10/2014

i05662643

Event Code List

SMCS - 7569

Event codes alert the operator or the technician that an abnormal operating condition exists in one of
the machine systems.

When an Electronic Control Module (ECM) activates an event code, the operator or the technician
will be alerted by the Messenger. Most active events will be logged by the ECM. Some events are
active only. Active only events are not logged. The events that are active and the events that are
logged can be viewed with the following equipment:

Messenger

Caterpillar Electronic Technician (Cat ET)

Warning Levels
The ECM will assign a warning level to an active event code. Event codes are one of three levels. The
level is according to the severity of the abnormal condition. Each warning level requires a specific
response from the operator. The warning levels and the required operator response are listed below.

Warning Level 1
Warning level 1 alerts the operator that a machine system requires attention. The operator should
check that the involved system condition or the operator should perform maintenance on the involved
system at the earliest possible time.

Warning Level 2
Warning level 2 requires changing the operation of the machine or performing a maintenance
procedure. Failure to correct a problem that caused this warning may result in damage to the
components involved in the system.

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Warning Level 2S
Warning level 2S requires an immediate change in machine operation in order to avoid possible
damage to the system.

Warning Level 3
Warning level 3 requires an immediate safe shutdown of the machine in order to avoid damage to the
machine or injury to personnel around the machine. The problem that caused the event must be
corrected before machine operation can resume.

Indications and System Response

Caterpillar Electronic Technician (Cat ET) Service Tool
When an abnormal operating condition occurs, the status screen on the Cat ET indicates that there is
an active event.

Event codes are displayed on Cat ET in the following format:

EXXXX Description of the code

The "E" means that the code is an event code. The "XXXX" is a numeric identifier. The numeric
identifier is followed by a description of the code.

Active event codes are listed in ascending numerical order. The code with the lowest number is listed
first. The active event code is removed from the list when the condition is no longer present.

Logged Event Codes

Some event codes are logged in the ECM memory. Some event codes are active only. The logged
event codes are listed in chronological order. The most recent code is listed first.

A logged code is cleared from memory when one of the following conditions occur:

The service technician manually clears the code.

The code does not reoccur for 1000 hours.

A new code is logged and there are already ten logged codes in memory. In this case, the oldest
logged code is cleared.

Note: Always clear logged event codes after investigating and correcting the problem which
generated the code.

List of Event Codes

The following table lists event codes and the recommended responses. Use the Cat ET service tool in
order to determine the event codes that are active or logged.

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Table 1
List of Event Codes (EID)
EID Level
Description Possible Cause and Recommended Response

In a PL321 system using sync-clock and Product Link is not

the master ECM, the Product Link module will automatically
Synchronized
sync to the master ECM hours if the difference is not greater
861 clock notification
1 than 50 hours. If the difference is greater than 50 hours, a
of manual synch
diagnostic will be generated in Cat ET that indicates that a
required
manual sync is required. In that instance, sync the hours. In
Cat ET, use "Service/Synchronize Service Meter Hours".
Inclusive Geo-Fence sets up a "virtual fence" around a work
Inclusion Geo-
2131 site. Once Inclusive Geo-Fence is activated, a report is
2 Fencing boundary
generated if the machine leaves the work site area. No repair
violated
or service is required.
Exclusive Geo-Fence sets up a "virtual fence" around areas
Exclusion Geo-
2132 that the machine is not allowed to enter. A report is generated
2 Fencing boundary
if a machine enters a restricted area. No repair or service is
violated
required.
Time Based Fence allows the owner of a machine to choose
Time-Fencing
2133 the time that a machine can be operated. A report is generated
2 boundary violated
if the machine is operated outside of the time that is set for
machine operation. No repair or service is required.
The Product Link PL300 has four additional inputs that can be
Switched Sensor configured in order to monitor switches on the machine. These
630
2 #1 trip condition inputs can be configured by using Caterpillar Electronic
is activated Technician (Cat ET service tool). Troubleshoot input as setup
by the dealer.
The Product Link PL300 has four additional inputs that can be
Switched Sensor configured in order to monitor switches on the machine. These
631
2 #2 trip condition inputs can be configured by using Caterpillar Electronic
is activated Technician (Cat ET service tool). Troubleshoot input as setup
by the dealer.
The Product Link PL300 has four additional inputs that can be
Switched Sensor configured in order to monitor switches on the machine. These
632
2 #3 trip condition inputs can be configured by using Caterpillar Electronic
is activated Technician (Cat ET service tool). Troubleshoot input as setup
by the dealer.
The Product Link PL300 has four additional inputs that can be
Switched Sensor configured in order to monitor switches on the machine. These
633
2 #4 trip condition inputs can be configured by using Caterpillar Electronic
is activated Technician (Cat ET service tool). Troubleshoot input as setup
by the dealer.

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