Ability to plan both my and my team in order to achieve a specific

goal.
During my over 10 year work experience I constantly manage and prioritise my work load
according to the specific company guidelines.
Always follow company guidelines it is to reach best results.
This is a fundamental attribute it help me to increase team dynamics.
When I work for SAS Pine as a Network Administrator, I had to plan and design a new IP
Address scheme for new office.
This was a critical part IP Address conjunction with others make service unavailable.
First I plan out the remaining task that needs to be done daily, weekly, monthly or yearly.
Talk with team members and consider their daily tasks and select easiest route to completion.
I talk with my managers and instruct them how this task important to the company.
After that I propose new IP Addressing scheme to the management within given time frame.
Then I implemented the IP Address to the new computers and it was highly successful.
The result was very progressive and management showed good impression whilst it plan in
advanced and does not affect any individual.
Describe an example of a time when you identified a way to improve
services for clients.
In my current role as Customer service/ Production Assistant at Brand Developers I have seen
sometimes customer may not getting right product as they ordered.
Brand Developers handled over 400 products.
Customer point of view it important they having right product as an example skin care
products
Customer need these product according to their skin colour.
I realised this is a problem with packaging team and they are getting variety of information
on their invoices which could easily mismatch with others.
I talk with management and proposed to reduce some unnecessary facts on invoices.
Ability to work on multiple tasks simultaneously and handle frequent
interruptions.
Over the past 13 years, I have provided a highly flexible approach to my work place.

This include work on multiple tasks simultaneously and handle frequent interruptions
considering deadlines and change managements.

I have provided responsive services to meet customer needs within agreed organisational
objectives whilst meeting company Code of Conduct.
I receive 30 to 50 calls from customers per day. I handle this while I balancing other day to
day constant duties.
Advanced level knowledge and ability to operate MS Office software
packages this includes Outlook, Excel, Word, PowerPoint, Project and
SharePoint.
I have demonstrated a high level of attention to details

I offer advanced technical and computer skills in different platforms windows, Mac Server
Level

Provide an example of a time when you had to act as a representative of

your work area in an external forum.

I possess high level oral and written communication skills.

I have communicated with internal and external stakeholders both verbally and in writing on
a daily basis including clients, management, team members, suppliers, contractors,
community.
Whilst I work for SAS Pine as Administration Officer I have been asked to deal with Internet
Service Provider which is Telstra.
I professionally represent the company and got the best possible service considering
Speed, Availability, Redundancy, Cost and service level agreements.

Building Working Relationships

I have demonstrated myself to be an active team member.

I constantly cultivate relationships and remove obstacles to build trust and enhance
productivity.
This help me to achieve improved workplace communication and team relationships.
I have worked without direct supervision, organising my day and work tasks independently,
remaining flexible and adaptable.

I have built excellent relationships with managers and team members.

I often participate in after-hours events with co-workers and sustain relationships with senior
and junior members.

At Brand Developers I actively involved to organise Table Tennis Tournaments, Christmas

Party and socialising events.

People skills, work within a team, Problem Solving.

I thrive working in a team environment.
I have bunch of proven expertise adapting to both corporate and community-based
environments.
This include handling customer complaints, escalated (increase rapidly) issues, program
development and delivery, team projects, paperwork-overload and busy periods.
I keen to assist others, I am prepared to work overtime or complete additional tasks to help
team members or management with overload or extra duties. Always I am ready to go extra
mile if I see it is helpful to my team.
Whilst I currently employed at Brand Developers I am responsible for liaison (make close
relationship) with team members and customers. I have discussed many times with team
members to identify their additional needs and talk with my reporting manager about them.

Example Proposed Rotating pattern for daily tasks.

Excellent verbal and written communication skills and excellent customer service skills.
A confident and experienced communicator, I possess high level oral and written
communication skills which can be demonstrated throughout my employment history where I
have communicated with internal and external stakeholders both verbally and in writing on a
daily basis. At university currently and previously I have prepared numerous written
assignments on various topics and performed several oral presentations including a class
room teaching session over one hour regarding IP Addressing Scheme to benefit to the other
fellow student who was struggling to understand some concepts.
Throughout my career, I have assumed a high level of responsibility that has demanded
exceptional communication such as undertaking complex quantitative and qualitative data
analysis, preparing reports and attending meetings.
In my experience as a Network Administrator at SAS Pine, I have effectively conveyed
complex ideas and methodologies in a concise manner, both in oral and in writing. I have
developed my professional writing skills through contributing to many company
administrative task as well as prepared technical documentations consideration future use and
maintenance of Information Technology Infrastructure.
My oral communication skills abilities have been used and developed through verbal
conversations, presentations and meetings. I have built excellent relationships with team
members and management.
In addition I have proven records of providing exceptional customer service to the clients and
customers before, during and after directly interact with considering profit and return in to the
business again policies.

Analytical and research skills.

Throughout my professional career, I have demonstrated excellent analytical and research

skills.
I have actively assisted in the development and implementation phases of company new and
existing procedures.

Example - Advanced MS Excel Skills- Provide daily report and IP Address Scheme

Results Identify
Future needs for the business, Critical weaknesses of the system,
Business demand