CDC Student Worker Training at a Glance

Amy Yang (Fall 2016)

Learning Outcomes:
After completing the CDC student worker training, the CDC student workers will
1. Perform their assigned administrative tasks for the CDC office efficiently and effectively
2. Provide communication in a professional manner towards everyone who uses the CDC
services
3. Describe what resources and services the CDC office offers to the campus community

Things to keep in mind:

Sessions 1 and 6 could be any sort of activity, as long as it is structured to build
relationships and create a safe/welcoming space to the student workers
The training times may fluctuate depending on how many new student workers are hired
and how many student workers there are overall
Consider having the returning student worker(s) lead some of the training sessions

Training Day 1 Training Day 2

Session 1 Session 6
Welcome to CDC Your 3 important items
8:00am-8:30am 8:00am-8:30am

Session 2 Session 7
What is your role as a student worker? How was our last training?
8:30am-9:00am 8:30am-9:00am

Session 3 Session 8
Get ready for a field trip! Diving deeper into our roles
9:00am-9:30am 9:00am-10:00am

Session 4 Session 9
*Break: 9:30am-9:45am *Break: 10:00am-10:15am
What are our services and resources? Lets act it out!
9:45am-10:45am 10:15am-10:45am

Session 5 Session 10
Reflection Time Time to Debrief
10:45am-11:00am 10:45am-11:00am
 Outline of the CDC Student Worker Training
Training Day 1: CDC Resources and Services Overview
(8:00am-11:00am)

Session 1: Welcome to the Career Development Center!

Introduce yourself!
Conversation ball activity

Session 2: What is your role as a student worker?

Give out journal to student workers
Responsibility and Professionalism
Communication
Share calendars and establish office hours

Session 3: Get ready for a field trip!

Tour of the office
Meet the team
Show resources in office
Tour Memorial Hall building
Give a list and map of building to student workers

Session 4: What are our services and resources?

Break for 15 minutes and then come back to the office
Independently review the CDC website and write down questions or concerns in
journals
CDC overview discussion
What is career development/planning?
CDC mission
Discuss services on CDC website
Career Fair, Leatherneck Link, Request a Program, Graduation
Applications and other services
Skype/Phone interview rooms
1-1 appointments
Partnership with faculty
RR, RB, CL, CV, LinkedIn, Career Planning, Career Testing,
Graduate School, MI
Give staff cheat sheet to student workers

Session 5: Reflection Time

Individual time to write down thoughts, concerns, and or questions
 Outline of the CDC Student Worker Training
Training Day 2: Administrative Responsibilities
(8:00am-11:00am)

Session 6: Your 3 important items

3 items that are important to you

Session 7: How was our last training?

Address feedback, questions, and concerns from the student workers

Session 8: Diving Deeper into our roles

Administrative 101
Calendar scheduling overview
Different types of calendars (Staff, Skype/phone room, and
Conference room)
Career Fair overview
Leatherneck Link overview
CDC general email
Graduation application
Phone calls
Professionalism and devices (transfer in and out of office, hold, etc.)

Session 9: Lets act it out!

Break for 15 minutes and then come back to the office
Student in person
Asking where the academic advising center is located
Wanting a graduation application signature
Receive request a program
Phone call
Employer calls about Career Fair
Employer calls to ask about posting a job position
Student calls to book the Skype room
Student calls for appointment
Scheduling a resume-review appointment for class
Rescheduling resume-review appointment for class
Staff asking to speak to Michelle (transfer)

Session 10: Time to debrief

Give feedback
Answer questions/concerns/comments

**Add Skype Training & Employer Relations Training

**Attend Safe Space Training