Chapter Nine of the Business Analysis Body of Knowledge (BABOK), Second
Edition provides a concluding overview of thirty-four techinques used throughout business analysis and the six processes defined within the BABOK). Ill highlight the most frequently used ones in my career over the next several weeks. If one of the following techniques does not make the list, thats OK. Its not meant to be a slight; rather it may be a technique thats not used as frequently in practice, or one that we have not used in our consulting practice. I hope you join in the conversation from Acceptance Criteria to Vendor Assessment. 1. Acceptance and Evaluation 18. Observation Criteria Definition 19. Organizational Modeling 2. Benchmarking 20. Problem Tracking 3. Brainstorming 21. Process Modeling 4. Business Rules Analysis 22. Prototyping 5. Data Dictionary and Glossary 23. Requirements 6. Data Flow Diagrams Workshops 7. Data Modeling 24. Risk Analysis 8. Decision Analysis 25. Root Cause Analysis 9. Document Analysis 26. Scenarios and Use Cases 10. Estimation 27. Scope Modeling 11. Focus Groups 28. Sequence Diagrams 12. Functional 29. State Diagrams Decomposition 30. Structured Walkthrough 13. Interface Analysis 31. Survey/Questionnaire 14. Interviews 32. SWOT Analysis 15. Lessons Learned Process 33. User Stories 16. Metrics and Key 34. Vendor Assessment Performance Indicators 35. 17. Non-Functional Requirements Analysis