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University of Arizona
CAP REPORT 2
health nurses to apply the Anderson and McFarlanes (2015) community as partner model when
assessing Census Tract (CT) 3704. The nursing process was used during the community
assessment through windshield surveys, key informant interviews, and data gathering informatics
between February 23rd and March 3rd of 2017. The following report will review the student
and evaluation.
Community Nursing Assessment
CT 3704 has several differences in its core demographics from that of Pima County.
Foremost, the CT has a much higher Hispanic/Latino population than compared to Pima County.
The CTs population is 84.4% Hispanic as compared to 35.7% in Pima County. There is also a
higher percentage of American Indians living within the CT at 8.9% compared to the 4.4% in
Pima County. The CTs populations age is more concentrated in the younger age groups,
especially in the 5-19 years old age group, which is 29.5% of the population. In the county, this
age group is 19.2% of the population. However, there is a much lower concentration of those 65
years and older with only having 11% compared to the county, which has 17.2% of its population
in this age group. Compared to the county where 71.4% only speak English, only 30.9% of the
population of the CT speaks only English. There are more Spanish-speaking households in the
CT (67.8%) compared to the county where only 23.7% of the population speaks Spanish at
home. The windshield survey also revealed a strong Hispanic culture within the community, as
evidenced by 3 ethnic food stores. The CTs culture was further demonstrated on the mural on
the Valencia Library and the abundance of Our Lady of Guadalupe statues in front yards (Pima
County Health Department Public Health Nursing Community Profile CT 003704, 2017).
CAP Report 33
The CTs physical boundaries are W. Drexel Rd. to the north, E. Valencia Rd. to the
south, S. 6th Ave. to the east and S. 12th Ave. to the west. The age of homes is generally older
within the CT compared to the county. Only 10.6% of homes were built in 2000 or later
compared 20.6% in Pima County. Almost half of the homes (48.2%) in the CT were built in
1960 compared to in the county where about a third (29.4%) of the homes were built in those
years. There were no new constructions, and many neglected homes and vacant lots (Pima
County Health Department Public Health Nursing Community Profile CT 003704, 2017).
As far as health and social services go, the CT leaves much to be desired. The closest
hospital is the VA Hospital. However, the general public is only seen in the emergency room.
The next closest hospital open to the general public is Banner Health University Medical Center
South Campus. Within the CT, there is no long-term care, urgent care, pharmacy, medical/dental
offices, integrative care, mental health services, social service agencies, food banks or other
health/social services providers. Several of these services are located long distances away from
the CT. The nearest public health nursing office is Teresa Lee Public Health Center (Pima
County Health Department Public Health Nursing Community Profile CT 003704, 2017).
In terms of education, the CT is less educated than Pima County. For example, 15.6% of
the population has less than a 9th grade education compared to 5.1% in the county. Also, only
8.5% of the CT has a bachelors degree or higher compared to 30.3% of Pima County. There are
no schools located in the CT, but there are several in neighboring CTs. Valencia Library is
located within the CT. According to the windshield survey and key informant interviews,
community members frequently visit the library. For more recreation, community members can
visit the well-maintained park in the CT named Manuel Herrera Jr. Park. There is also a very
CAP Report 44
large park, Mission Manor Park, across 12th Ave. Most shopping and eating can be done in the
main shopping area around Food City. All restaurant options are fast food (Pima County Health
There are many safety and transportation services within the CT. Fire Station-14 is
located within the CT and there is a police station near the CT. At the time of the windshield
survey, there was one security guard in Food City, two security guards and three undercover
police officers at Valencia Library. There have been 1,677 crimes since January 1, 2016. Bus
routes #24 and #29 serve the CT and have 12 bus stops total. There is limited street parking, few
sidewalks in poor condition, and the roads are also in poor condition as they have many potholes
(Pima County Health Department Public Health Nursing Community Profile CT 003704, 2017).
In terms of economics, CT 3704 battles rampant poverty. In Pima County, 19.3% of the
population lives in poverty and in the CT, 46.2% of the population lives in poverty. A quarter
(24.9%) of the population is without health insurance, compared to 13.3% in the county. There
is no indication of political activity within the CT. Communication services are also maintained
in the CT via newspaper stands throughout many businesses. There are bulletin boards in
Valencia Library and free Wi-Fi on buses, Peter Piper Pizza, Valencia Library and McDonalds
(Pima County Health Department Public Health Nursing Community Profile CT 003704, 2017).
Strengths
After conducting 12 key informant interviews, the student nurses identified several
strengths within the community that include unity within the community and a strong sense of
CAP Report 55
culture and family. Each one of our key informant interviewees stated that the communitys core
strength was their tight knit community. Donie Gignac, Branch Manager at Valencia Library, has
been working at Valencia Library for 32 years and has noticed that this community is very
strong (Personal communication, March 3, 2017). She explained that community members
really support each other (Personal communication, March 3, 2017). Rodrigo, a worker at
Super Carniceria y Pescaderia El Ranchito described a time when a teenager in the community
was diagnosed with cancer and the entire community came together to raise money for the
family (Personal communication, March 3, 2017). Another identified strength was the strong
sense of culture within the community. According to PCHD, 84.4% of census tract (CT) 3704 is
Hispanic or Latino (Pima County Health Department Public Health Nursing Community Profile
CT 003704, 2017). This primarily Hispanic culture is seen throughout the community. For
example, Our Lady of Guadalupe statues are commonly seen in the front yards of homes and
sold at the local Food City. Lea, the school nurse at Apollo Middle School stated, The
communitys traditions and cultural practices keep the community unified and connected
(Personal communication, March 3, 2017). In the Hispanic culture, family is very important and
most interviewees explained that a community strength is how family oriented it is. Dan,
firefighter at Fire Station 14, explained that This community is very family orienteda lot of
houses are passed down from generation to generation and I think that shows a lot about this
community (Personal communication, March 3, 2017). Mary Francis, public health nurse,
stated that families in this community are very supportive of each other (Personal
Stressors
CAP Report 66
The student nurses identified the most critical stressors within the community, which
include poverty, substance abuse, and lack of knowledge on available resources and services.
Forty-six point two percent of the people living within this CT live in poverty with a median
household income of $27,899 (Pima County Health Department Public Health Nursing
Community Profile CT 003704, 2017). Colorina, a school health clerk at Mission Manor
Elementary School, explained that because of high poverty rates in some of the neighboring
communities, some kids are malnourished. We see kids with poor quality shoes and clothes. We
also see many kids with stomach aches because they arent having proper nutritious meals
(Personal communication, March 3, 2017). Substance abuse was one of the biggest concerns the
interviewees emphasized during the key informant interviews. Dan stated, Drugs are the main
issue in this areawe get a lot of calls for overdoses (Personal communication, March 3, 2017).
Gignac supported this community stressor by explaining that Drugs are a major concernoften
times we catch teens using drugs in the bathrooms. Young drug users also come to the library to
use the computers to communicate for drug deals (Personal communication, March 3, 2017).
During the interview with David, a security guard at Valencia Library, he stated, I found three
used heroin syringes this morning in the bookshelves (Personal communication, March 3,
2017). Lack of knowledge on available resources and services is another concern that was
consistently brought up during key informant interviews. Crystal, a school health clerk at
Mission Manor Elementary School explained, There are a lot of resources in the community.
The problem is getting people to use themSometimes I dont think parents can understand all
the information we give them, so they dont come to these events. I do think parents want access
to these available resources, I just dont think they know how or where to go (Personal
communication, March 3, 2017). Mary Francis, public health nurse, stated that Many people in
CAP Report 77
this community are uneducated about resources (Personal communication, March 3, 2017).
There are many resources and services available to community members, however, they are not
being utilized due to lack of education. See appendix A for the priorities of care table.
Nursing Diagnosis
The student nurses created the following nursing diagnosis once identifying the most
critical stressors seen in the community: Risk for drug/substance abuse, illness and injury, and
low literacy among residents in South Tucson related to lack of knowledge of resources as
A good program goal is to increase the percent of community members at the Valencia
Library who are knowledgeable about resources in the community related to drug abuse,
insurance coverage, and literacy. The planned intervention is for nursing students to present
The purpose of Cyril, Smith, Possamai-Inesedy, & Renzahos (2015) study was to
examine the effect community engagement has on health and health inequalities among
underprivileged populations. A systematic review was conducted using the Preferred Reporting
Items for Systematic reviews and Meta-Analysis finding 24 articles meeting inclusion criteria
(Cyril et al., 2015). 17 of the 24 studies were conducted in the United States (Cyril et al., 2015).
There was one study in Canada, Bangladesh, United Kingdom, Africa, China, India, and Iran
(Cyril et al., 2015). 21 out of 24 studies positively affect health behaviors, health service access,
CAP Report 88
health literacy, public health planning, and a variety of health outcomes (Cyril et al., 2015). Due
to the studys method of systematic reviews of descriptive and qualitative studies, the study was
The most applicable overreaching goal from Healthy People 2020 is: promote quality of
life, health development and healthy behaviors across a lifespan. Access to Health Services is
the most pertinent topic goal from Healthy People 2020. The goal for this topic is to improve
access to comprehensive, quality healthcare services (U.S. Department of Health and Human
Services Healthy People 2020, 2017). Objective AHS-6: Reduce the proportion of persons who
are unable to obtain or delay in obtaining necessary medical care, dental care, or prescription
medicines is the related objective to the teaching project (U.S. Department of Health and
The World Health Organizations [WHO] (2017) constitution preserves the highest
populations within society are less likely to possess their right to health (WHO, 2017). Ensuring
that health policies, programs, and strategies are intended to improve satisfaction of all people to
the right to health is the goal of human rights (WHO, 2017). Availability, and accessibility are
two interventions to reach this goal (WHO, 2017). This supports the students teaching project
because the community within the census tract is primarily a disadvantaged population
unsatisfied with their available resources. The community has the right to healthcare; however,
CAP Report 99
there was a need to provide adequate education so individuals become more knowledgeable of
SMART Objectives
The following are two SMART objectives that reflect the impact of the health education project:
1. After the health resources teaching on March 29, 2017, 50% of the individuals entering
2. After the health resources teaching on March 29, 2017, 50% of the individuals who
participated in the health education teaching found a new resource that was helpful to
them.
Program Plan
The following are three program activities completed to implement the health education project:
1. By March 23nd, the student nurses confirmed date, time, and place to present their health
education project.
2. By March 24th, the student nurses will have gathered all content regarding community
3. By March 27th, the student nurses will have verified with the PHN and clinical instructor
4. On March 29th, the student nurses will hand out and collect 2-question surveys to
determine the effectiveness of the health teaching project at the Valencia Library.
Collaboration Efforts
All collaboration efforts were successful and positive. The key informants were pleasant
and were receptive to our interview questions. While they were sometimes suspicious at first,
they willingly provided a lot of valuable information once we explained the purpose of our
project. The public health nurse at Teresa Lee provided an immense amount of useful
information regarding characteristics of the community and sources of concern. The student
nurses instructor provided a poster board to present community resources and the Valencia
Library provided the perfect area to attract community members. There were no challenges in
Level of Prevention
The health education project addressed all three levels of prevention because it included
resources that targeted a large range of health concerns. Examples of community resources
immunizations and brochures with tips on drug and poison safety. Secondary prevention was
demonstrated through resources such as the teen mobile clinic offering contraceptives and the
Pima County Health Department offering health screenings. Additionally, examples of tertiary
prevention in the health education project were the LifePoint needle exchange program and the
Women, Infants, and Children (WIC) Food Program. While many of the resources could serve
as more than one level of prevention, these were examples of how each resource could be
categorized as a different level of prevention. Since the community resources covered the entire
spectrum of levels of prevention, it also targeted all stages of the natural history of disease.
CAP Report 1111
The resources that were available to the student nurses for the health education project at
the Valencia Library included a spacious lobby area, small table, pencils, and additional
brochures and pamphlets describing community resources. The public health nurse also served
as a resource for information and suggestions regarding the project. Some of the constraints for
the health education project included that the table provided was small due to the abundant
number of brochures and flyers the students collected. Another constraint included that only one
person at a time was able to view the project board and collected resources due to the size of the
The student nurses provided community resources to members entering and leaving the
Valencia Library based on four topics: substance use, health insurance, health services, and
education/career services. During the one hour spent at the library, eighteen community
members took at least one community resource. The majority of those individuals were
adolescents who were highly interested in the Teen Mobile Clinic and Pima Teen Scene
activities. Several adults acquired resources from the project. They were mainly interested in an
advertisement for smart ways to handle money, an application for health insurance through the
Pima County Health Department, and the schedule for English classes and tax services. The
communitys response to the project was extremely positive. Many community members
thanked the students for providing resources and those who werent interested were still
respectful. This project was successful because the student nurses identified popular areas of
interest among community members, especially teens. Challenges for this project include that it
was difficult to narrow down which resources would be provided to the community members.
CAP Report 1212
While there were many more resources that could have been included, it was important to keep
the project organized and simple. See Appendix B for a picture of the students at the
presentation.
The student nurses evaluated the health teaching project via a two-question post-survey
administered after community members approached the health education poster. The
information from these surveys was used to analyze the SMART objectives for the project. The
1. Did you find a new resource that was helpful to you? Yes or No
2. How would you rate the information received? Excellent, Good, Poor, Very Poor
The first SMART Objective was to attract at least 50% of the community members
entering or exiting the Valencia Library to the community resources project. During the one-
hour period, 34 community members passed through the front lobby. Since 18 surveys were
conducted, this means that more than 50% of the community members passing through the front
lobby expressed interest in the board, meeting our first objective. The second SMART Objective
was to have at least 50% of the individuals who collected a resource express that the information
was helpful, which was demonstrated by a rating of excellent or good on the survey. All
surveys revealed that all community members found a helpful resource rated as excellent or
Conclusion
The student nurses learned the various lessons from the CAP project: (1) effective data
gathering and data generation guide are crucial to implementing a successful intervention; (2)
although there are numerous resources available in Tucson for disadvantaged populations, many
CAP Report 1313
individuals are unsure of their available resources; (3) public health interventions, such as
providing available resources to the community, can greatly impact a community's health and
wellbeing. If the student nurses were to alter their intervention, they would have separated the
resources by age group in hopes of making the resources less intimidating. In addition, the
students would have created a survey to evaluate the intervention that was more anonymous to
get a more accurate evaluation. In conclusion, the student nurses learned the importance of
References
Anderson, E. T., & McFarlane, J. (Eds.) (2015). Community as partner: Theory and practice
in nursing (7th edition). Philadelphia: Wolters & Kluwer
S. Cyril, B.J. Smith, A. Possamai-Inesedy, & A. M. Renzaho. (2015). Exploring the role of
U.S. Department of Health and Human Services Healthy People 2020 (2017). Access to Health
objectives/topic/Access-to-Health-Services/objectives
World Health Organization. (2017). Health and Human Rights. Retrieved from
http://www.who.int/mediacentre/factsheets/fs323/en/
CAP Report 1414
Appendix A
Individual
Substance Counseling: Pro
2 4 1 2 2 Behavior
Abuse rehab service
and Social
community a
Environment
Lack of
Health Policy Develop
Health
1 4 1 1 2 Services Lobbying fo
Insurance
of Affordable
Coverage
policy
Note. 1 Score 1 point if consistent with report findings as a concern in Pima County. Score 2 points if 1 of Pima
Countys 4 priority areas: Anxiety and Depression; Substance abuse; Injuries and accidents; Diabetes. From Pima
County Health Needs Assessment Snapshot. 2Community Expression of Interest (second column) is double
weighted to emphasize its importance. Key: 0 = low, 1 = moderate, 2 = high. Adapted from Community Health
Diagnosis in Nursing by M. A. Muecke, 1984, Public Health Nursing, 1, p. 31; and Community Assessment and
Evaluation by G.F. Shuster, 2010, in M. Stanhope and J. Lancaster (Eds.) Foundations of Nursing in the
Community, Communitcy-Oriented Practice, 3rd ed., p. 232. St. Louis: Mosby/Elsevier/Evolve.
CAP Report 1515
Appendix B
CAP Report 1616