Responsibility In

Activity Component Sub-Component

Vendor Name Service Scope
Network
Management Switch
Firewall
Router
Load Balancer
DNS
Public Network
Private Network
VPN Concentrator
Server Management
(Production) Server H/W
Operating System
Data Center Operations
COTS Management
Product Name - DB Server
Product Name - App Server
Product Name - Web Server
Product Name - Backup
Product Name - Monitoring
Product Name - Reporting

Configuration Management (Build & Release)

Security
OS hardening
Access Management
Application security
Vulnerability Check & security updates
SSL Certificates
Content Scanning/ IDS
Backup & Restore
N/W backup
System backup
App Server backup
DB Server backup
Offsite Storage
External Storage
(SAN/ NAS) Storage management
Support
Management
Support
Management Helpdesk
N/W support
System support
Application support
App Admin
DB Admin
External Vendor Support - H/W
Vendor 1
Vendor 2
Vendor 3
Vendor 4
External Vendor Support - S/W
Vendor 1
Vendor 2
Vendor 3
Vendor 4
Service
Management Service Level Management
SLA
UPC
Program Management
Resource Mgmt
Budget
Scoping
Business Continuity Management
DR Site

Glossary:
IDS Intrusion Detection System
SLA Service Level Agreement
OLA Operational Level Agreement
DR Disaster Recovery
UPC Under Pilling Contract
DNS Domain Name Service
RAID Redundant array of independent disks

Dropdown list values:

IN
In Scope
In Scope OUT

Beginner
Skill Availability Intermediate
Advanced

Resource Yes
Availability No

IT
DataCenter
Service DEV
Support
External Vendor
Skill Availability Resource Availability Remarks