Job Profile

Recruitment

Role Information
Job title Project Management Apprentice
Band Apprentice, Non-Management
Reports to Apprentice Programme Manager
Department Global Learning Academy

Job Purpose
A confident decision maker, the Project Management Apprentice will enjoy overcoming
obstacles and demonstrate real leadership when faced with making key decisions. They will be
responsible for supporting delivery of projects to enable the successful delivery of the British
Airways business plan. They will need to manage and prioritise their own workload to a high
standard and strict timescales.

Principal Accountabilities
Support Project & Programme Managers in planning, managing and delivering projects
to agreed timescales, cost and quality
Follow best practice project & programme management disciplines and employ the
corporate lifecycle, templates and guidelines to ensure successful delivery
Support key management decisions by providing line managers with project &
programme data, insights and recommendations
Ensure all relevant tasks required to deliver projects are clearly identified, owners have
been assigned and they are documented in the project plan
Communicate with all stakeholders to ensure business relationships are maximised and
expectations appropriately managed
Support with identifying and monitoring project & programme risks/issues, working
closely with key stakeholders to develop and manage mitigation plans in order to resolve
issues
Provide project and programme data to a central repository
Provide non-project management related support as required (including
communication/engagement activity, event management and both internal and external
BA Apprenticeship promotional activity)
Maintain a detailed personal learning plan that allows progress and quality of work to be
continuously tracked and evaluated

Key Interfaces
Apprentice Programme Manager
Training provider and assessors
Management team and colleagues in assigned area
Apprentice colleagues
Corporate Programmes department
Combined Operations department
Customer Programmes department
Commercial department
People department
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Recruitment

Person Specification
Experience (On the job)
Experience of planning an event, activity or project (desirable)

Qualifications (Essential or desirable)

5 GCSEs A*-C or equivalent, including English and Maths
2 A-Level passes or equivalent

Expertise / Specialist Competencies (Essential or desirable)

Effective communication & influencing
Collaboration & teamwork, being able to lead where necessary
Customer focus
Deliver results under pressure
Problem solving & decision making
Planning & organising, able to use own initiative
Business awareness, able to use data to drive effective decision making
Continuous development, driving own learning and personal growth

We are looking for dynamic individuals with the following attributes:

Passion
Determination
Professionalism
Leadership
Strong interpersonal skills

BA Core Competencies (Core BA Competencies for this level of role)

Hallmarks Reliably delivers the Hallmarks in a genuine and warm manner to the benefit
of both colleague and customer relationships.
Effective Communication & Influencing - Makes constructive contributions and listens
to make sure communication is clear and two-way. Is always professional and positive.
Business Awareness - Understands the big picture, how this relates to their role and
how they need to adapt to change.
Safety, Security & Good Business Practice - Complies with appropriate Standard
Operating Procedures as well as safety and security policies and procedures. Takes
responsibility to challenge others and report safety and security events. Is always
considerate of colleagues and customers.
Planning & Organising - Gets the right things done, at the right time and to the right
standards.
Decision Making & Problem Solving - Recognises when problems exist and takes
responsibility for correctly resolving issues, passing them to the relevant person if
necessary.
Delivering Results - A self-starter who stays clearly focused on agreed goals to achieve
required results.
Collaboration - Contributes fully and shares information. Treats others with genuine
respect.
Continuous Development - Looks to achieve personal development based on self-
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Recruitment

reflection, feedback and guidance from others.

People Management - Builds genuine relationships with their team through support and
making their expectations clear.