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William Feinstein
4/2010 9/2011 St Giles New York the Court & the Tuscany
Director of Human Resources
Successfully transitioned properties from W Hotels to St Giles
Hotels
Assisted in development and restructuring of new brand culture &
training programs
Coordinate & conduct ongoing training classes
Coordinated the implementation of new payroll & HR systems
Developed and facilitated New Hire Orientation & on boarding
program
Partner with Executive Team in implementing operational
strategies to achieve financial & Guest Satisfaction goals
Implemented & conducted monthly HR Metric Reviews
Handle negotiations, mediations and arbitrations
Strategy and review with Executive Team to ensure workflow is in
line with organizational goals and objectives.
Produce monthly hotel newsletter & event calendar
Established internship program with the Brooklyn Educational
Opportunity Center Hospitality division