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INDUSTRY PROFILE
Food is any substance consumed to provide nutritional support for the body. Food
processing is the preparation and preservation of man's food supply. It is probably reasonable to
assert that food processing was one of the first industries known to man (besides hunting and
the simplest cultivation). In his primitive existence in a purely rural and agricultural society,
man processed his own food.
India is the world second largest producer of food after China, and has the
potential of being the biggest with the food and agricultural sector. The total food production in
India is likely double in the next ten years and there is a opportunity for large investment in
food and food processing technologies, skills and equipments, especially in areas of canning,
Dairy and food processing, specialty processing, packaging, frozen food/refrigeration and
thermo processing. Fruits and vegetables, fisheries, milk and milk products, meat and poultry,
packaged/convenience foods, alcoholic beverages and soft drinks and grains are important sub-
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sectors of the food processing industries and health food supplements are other rapidly rising
segments of this industry, which is gaining vast popularity amongst the health conscious.
Food sector is one of the largest sectors in India in terms of production, growth,
consumption, and export. Indian food industry currently stands at Rs 247,680 crore (US$ 39.71
billion) and is expected to touch Rs 408,040 crore (US$ 65.41 billion) by 2018, registering a
growth of 11 per cent, according to a report titled 'India Food Service Report 2013' by National
Restaurant Association of India (NRAI).
The Indian food services industry has witnessed strong growth over the past few
years. The industry is further expected to grow, given the rising disposable incomes, a greater
population of younger people, the growth of consumers in smaller towns and the widening
exposure to new cultures and cuisines besides an increased propensity of eating outside the
home.
With a huge agriculture sector, abundant livestock, and cost competitiveness,
India is fast emerging as a sourcing hub of processed food. Food processing sector has become
a catalyst for the development of Indian agriculture and is of enormous significance to
development.
The Indian food processing industry is a high priority sector and is poised for
excellent growth in the coming years. The total value of Indian food processing industry is
expected to touch US$ 194 billion by 2015 from a value of US$ 121 billion in 2012, according
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to Mr. Swapan Dutta, Deputy Director General, Indian Council of Agricultural Research
(ICAR).
The packaged food sector is presently the fifth largest sector in India and has grown rapidly
over the past few years. The industry registered a compound annual growth rate (CAGR) of
15.6 per cent during FY07-FY13. In India, the industry is largely dominated by ready to eat
segment, which contributed nearly 90 per cent of the total sales of packaged foods in India
FY13.
The Indian food processing industry is primarily export orient. Indias agri and
processed foods exports stood at Rs 116,331.68 crore (US$ 18.65 billion) during April-March,
2012-13, as compared to Rs 82,480.25 crore (US$ 13.22 billion) in the corresponding period
last year, according to data compiled by the Agricultural and Processed Food Products Export
Development Authority (APEDA).
Investments in the Indian food processing sector grew at 20 per cent per annum
in five years and total investment at present is estimated at Rs 150,000 crore (US$ 24.04
billion), employing over 10 million, as per Mr S Sivakumar, Head, ITC Agri and IT Business
Group. Further, the Government of India expects US$ 21.9 billion of investments in food
processing infrastructure by 2015.
The food processing industries in India attracted foreign direct investments (FDI)
worth US$ 1,970.09 million during April 2000 to July 2013, according to the latest data
published by Department of Industrial Policy and Promotion (DIPP).
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Indian food processing sector covers fruit and vegetables, meat and poultry, milk
and milk products, alcoholic beverages, fisheries plantations grain processing and other
consumer products groups like confectionery, chocolates and cocoa products, soya-based
products, mineral waters high protein foods etc.
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COMPANY PROFILE
HISTORY AND ORIGIN
The Kerala Dinesh Workers Central Co-operative Society is one of the biggest
co-operative societies in India. It is established in the year 1969 and has a 38 year of
meritorious service in the co-operative sector. The society was born and brought up with the
active support and initiative of government of Kerala with 22 primary societies on February
15th 1969 to rehabilitate the 12000beedi workers who had become jobless overnight due to
closure the private enterprises where the workers had been employed for many years. All
jobless workers were soon employed at one point of time the no. of workers increased to
42000, eminent persons from India and abroad often visit the society, conduct deep study and
get their paper published in journals, periodical and books worldwide. Famous among them is
Democracy at work in an Indian industrial co-operative the story of Kerala Dinesh Beedi a
book published by Corwell university press USA.
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It is based at Kannur with operational units in the three northern district of Kerala
Kannur, Kasaragod and Kozikode. It Provides full time employment to 9500 persons directly
and more than one lakh people indirectly through functional units of beedi rolling, food
processing, umbrella assembling, garments making and Information Technology (IT).
MISSION
The Factory in Kerala was conceived to work on larger volumes, and also with
options of importing raw materials. Hence Dinesh Apparels took shape as an Export unit. The
Management is from Kerala; hence they understand the culture and people. As a social
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responsibility they have started working from grass root level to impart training to young girls
in various aspects of garment manufacturing.
DINESH FOODS
Dinesh products are also available at local market as well as district and also
several selected areas. Food products are brand produced by the firm. The firm products are
available in different quantities, i.e. 50g, 100g and 1 kg. The curry powders like chilly, turmeric
and coriander are packed in pouched. Fruit products like jams squashed and pickle are mainly
packed in cups.
PRODUCTS
1. CURRY POWDER
2. CURRY MASALA:
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SAMBAR POWDER
CHICKEN POWDER
MEAT POWDER
FISH POWDER
RASAM MIX
EGG MASALA
PICKLE MIX
3. PICKLE:
A unique blend as carefully selected fruits vegetable and fine spices processed in
scientific way preserving the traditional tastes. Varieties of Dinesh Pickles are:
DINESH MANGO
LIME
GARLIC
TENDER MANGO PICKLE
SPACKING 200GM, 300 GM, 1 KG, 5 KG
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PINEAPPLE
Verities of squash are:
MANGO
ORANGE
PINEAPPLE
5. COCONUT MILK
6. MANGO DRINK
DIVERSIFICATION PLANS
Foreseeing the crisis, the Kerala Dinesh Beedi Workers Central Co-operative
Society Limited planned for diversification. After a well conducted study, the Kerala Dinesh
Beedi workers Central Co-operative society limited started its foods division in Kannur itself.
The product included chilly, coriander, turmeric and other masala powder in consumer packets.
These were many players in the market and hence it was difficult to stay out there. Moreover,
the Kerala Dinesh Beedi workers Central Co-operative society limited has launch DINESH as
household brand name. Earlier its relation was with tobacco only, which might have some
resistance from the family point of view and that was a tremendous job, which with the help of
the marketing terms and advertisement, Kerala Dinesh Beedi Workers Central Co-operative
Society Ltd. Achieved. In the meantime the society concentrated on information technology
field also. Certain units began to make umbrella in the brand name Dinesh. All these where
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needed to give jobs to those who were affected by the down warded trend in the sale of the
prime products of the , Kerala Dinesh Beedi Workers Central Co-operative Society Ltd.
The first setup towards diversification was by entering into food industry. The central
society board decided to extent the future products in the same brand name of Dinesh
and then Dinesh Foods was launched. Here they produced chilly powder, coriander
powder, turmeric powder, other masala powder, pickle, jams, squash & syrups. Another
novelty was condensed coconut milk in bottles.
The central society was into information technology sector with software development
under with DITS, which has many projects in banking & Govt. sectors.
The central societies produce different types of umbrellas under the brand name
Dinesh.
Recently the central society was into textile manufacturing which is mainly expert
oriented.
COMPANY DETAILS
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Chairman : C. Rajan
Registered Office : Dinesh Bhavan
Payyambalam
Kannur- 670001
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ORGANIZATIONAL CHART
BOARD OF DIRECTORS
CHAIRMAN
SECRETARY
OFFICE MANAGER
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Workers
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INTRODUCTION
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DEFINITION
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1. Canteen Facility
2. First Aid Facility
3. Drinking water Facility
4. Rest room Facility
5. Latrine Facility
Managerial Staff 10
Office Staff 15
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Marketing Staff 19
Security Staff 8
Workers 40
Packing Workers 10
Casual Workers (Daily Wage) 30
PRODUCTION DEPARTMENT
INTRODUCTION
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department. This will helps in evaluating the workers performance. They should maintain
daily shift report, daily production report etc.
PRODUCTION METHODOLOGY
The production methodology followed by Dinesh Foods is batch production. That
is products are manufactured on the basis of their requirement and are produced as batch wise.
Each batch should be assigned a batch number and they are stored in the godown.The materials
are move from store according to their respective batch number. The product having high
priority is moved out of the store first.
PRODUCTION CAPACITY
The production capacity of curry product unit is 300 tones per month and food
processing unit is 250 tons per month.
PRODUCTION MANAGER
PRODUCTION INCHARGE
FLOOR SUPERVISOR
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PRODUCTION MANAGER
PRODUCTION INCHARGE
RESEARCH PROBLEM
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The worker cannot cope with the pace of modern life with minimum sustenance
amenities. He needs an added stimulus to keep body and soul together. Labour welfare, though
it has been proved to contribute to the efficiency in production, is expensive. Each employer
depending on his priorities gives varying degrees of importance to labour welfare.
The main objective behind this project is to analyse the effectiveness of welfare
measures and this project aims at assessing and anaysing the welfare measure in the
organization and its effectiveness
OBJECTIVE OF STUDY
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Primary Objective
To study the effectiveness of labour welfare in Dinesh Food Products Co-op.
Society Ltd
Secondary Objective
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RESEARCH METHODOLOGY
AREA OF STUDY
The study was conducted in Dinesh foods, Kannur to analyze the effectiveness of
employees welfare measures.
SOURCES OF DATA
The study has made of both primary and secondary data.
1) Primary data
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The primary data were collected through questionnaire and personal interviewing
of the employees in the firm. They include supervisors and company staff members.
2) Secondary data
The secondary data has been collected from the company profile and office
records.
RESEARCH DESIGN
The study was conducted as an attempt to highlight and study the significance of
labour welfare measures provided in the company. The research is descriptive in design as it
includes survey and fact finding enquiries of different kinds. The purpose of descriptive
research is the description of state affairs, as it exists at present.
SAMPLE DESIGN
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SAMPLE SIZE
The random size taken for study was 50.This includes permanent as well as
temporary employees.
SAMPLING PROCEDURE
In this study, a random sampling method was used for the purpose of the survey
to identify the respondents.
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The scope of the study on the employee welfare measures was conducted in
Dinesh foods, Kannur .The study includes familiarizing with various human resource activities
in the organization, with emphasis on the welfare activities, policies and procedures formulated
and implemented by the organization. It also includes evaluation of satisfaction of the
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employees and also the effectiveness of welfare measures provided .It helps the employee to
function more effectively in their present position by having a better climate for working.
The study focuses on assessing the impact on employees through the welfare
measures provided by the organization. The study will bring forth the employees feelings in
respect of their job. It also helps to know the type of welfare measures that motivates the
employees.
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Duration of the project is only 21 days which is not sufficient for a detail study.
Personal Bias of the respondent and their busy schedule also was a limiting factor in the
collection of the data.
As the study is based on information received from questionnaire, there are chances of
error.
Since the sample size was limited, the selected sample nay not be an exact
representation of total workers.
Only certain factors were considered in this study to measure the effect of welfare
measures.
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REVIEW OF LITERATURE
Introduction:
Welfare includes anything that is done for the comfort and improvement of
employees and is provided over and above the wages. Welfare helps in keeping the morale and
motivation of the employees high so as to retain the employees for longer duration. The welfare
measures need not be in monetary terms only but in any kind/forms. Employee welfare
includes monitoring of working conditions, creation of industrial harmony through
infrastructure for health, industrial relations and insurance against disease, accident and
unemployment for the workers and their families
Employee welfare may be viewed as a total concept, as a social concept and as a
relative concept. The total concept is desirable state of existence involving the physical, mental,
moral and emotional well-being. These four elements together constitute the structure of
welfare, on which its totally is based, the social concept of welfare implies the welfare of man,
his family and his community. All those aspects are inter related and worked together is a three
dimensional approach. The relative concept of welfare implies that welfare is relative in time
and place. It is dynamic and flexible concept and hence its meaning and concept differ from
time to time, region to region, industry to industry and country to country, depending upon the
value system level of education social customs and degree of industrialization and general
standard of the social economic development of the people.
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Employee welfare implies the setting of the minimum desirable standards and
provisions of facilities like health, food, housing, medical assistance, education, job security,
recreation such facilities enable the workers and his family to lead good work social life.
Employee welfare also operates to neutralize the harmful of large scale industrialization.
Meaning
The word labour means any productive activity. In a broader sense therefore the
phrase labour welfare means the adoption of measures to promote the physical, social,
psychological and general well-being of the working population. Welfare work in any industry
aims at improving the working and living conditions of workers.
Definitions:
The Oxford dictionary defines employee welfare as, Efforts to make life worth
living for workers.
In the words of R.Rhopkins welfare is fundamentally an Attitude of the mind
on the part of management activities is under taken.
Aim of welfare:
The main aim of providing the welfare measures is to bring the development in
the personality of the worker his social, psychological, moral, cultural and intellectual
development to make him a good worker a good citizen and a good member of the family
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Welfare measures are in addition to regular wages and other economic benefits available
to employees under legal provisions and collective bargaining.
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The basic purpose of employee welfare is to improve the lot of the working class and
thereby make a worker a good employee and a happy citizen.
Employees Motivation:
By providing a plan that's good for employees' welfare, you show them that you
value them. This can help make them feel welcome and happy in your company, motivating
them to work harder. If your health plan has wellness coverage and preventative care,
employees are more likely to stay healthy, cutting down on absenteeism and sick days.
Employees' Well-Being:
For companies that have a large base of employees working under stressful
conditions or living away from family, it is important to look at fostering personal happiness
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and professional growth. Investing in employees pays dividends in terms of higher productivity
and greater loyalty
Company Image:
Providing a good employee welfare plan reflects well on your business, building
a good company image. It may even earn you some press coverage, giving you free publicity to
improve awareness among potential customers. This may boost your sales and increase your
profits.
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STATUTORY MEASURES
These are mandatory by the Factories Act, 1948; The Mines Act; and some other
Acts.
A) THE FACTORIES ACT
The Act was first conceived in 1881 when the legislation was enacted to protect
children and to provide health and safety measures. Later, hours of work were sought to be
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regulated and were, therefore, incorporated in the Act 1911. The Act was amended and enlarged
in 1934 following the recommendations of the Royal Commission of Labour. A more
comprehensive legislation to regulate working conditions replaced the Act in 1948
The welfare amenities provided under the Act are:
Washing facilities
Facilities for storing and dry clothing
Sitting facilities
First aid boxes or cupboards
Canteen if employing more than 250 workers
Shelters, restroom and lunch rooms, if employing over 150 workers
Crche, if employing more than 30 women
Welfare officer, if employing 500 or more workers
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Rest shelters
First-aid arrangements
Non-statutory amenities:
While the employers fulfill the statutory employees welfare provisions as a
matter of legal obligation, certain philanthropic and progressive minded employees have
accepted the wider social responsibilities towards their employers. They stand are conceding a
share of the prosperity of the establishment to the workers by providing voluntarily such
amenities as housing, education, transport, recreation, co-operative stores etc., so that the
benefit reaches the worker as well as his family. Thus the welfare and well being of the worker
and his family has become as much the concern of the employees as that of the employee
himself.
A) Housing Facilities:
Housing, as rightly pointed out by the committee on labour welfare, being a basic
human necessity needs a very high priority in any scheme of National Planning and Industrial
Development. It has been a social problem affecting all sections of populations in some
measures of other, particularly in the developing countries like India. The provision of housing
has a direct bearing on the health and efficiency of the factory workers. In fact, a solution for
the health and efficiency of the industrial workers lay in providing cheap, health and adequate
accommodation to them. It may be mentioned here that healthy accommodation includes
adequate space, ventilation, light, lavatories, drainages and other sanitary arrangements. But as
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against this, adequacy and poor quality of housing has become the bane of urban industrial life.
In every industrial country the problems associated with the housing of the working clauses
have increased as industry has developed and India has been no exception to that rule.
B) Education Facilities:
Education promotes facilities of rezoning and thinking in person literacy
enhances general awareness among individuals, driving away innocence and ignorance. It also
helps them to industrial and copes with the general economic and social environment. In
juxtaposition, training increases the knowledge and skill of an individual in doing a particular
job.
The place of economic and social program of a particular country largely depends
upon the quality of work force education players an important in motivating and enabling the
working population for accelerated progress and for their mental and physical development.
Company has provided the provisions are air- conditioned vehicle for school going children in
city.
C) Transportation Facilities:
The provision of adequate and cheap transport facilities to industrial workers
residing at long distance from the place of their work is essential as such facilities relieve the
workers form strain and anxiety provide relief and relaxation and reduce the absenteeism on
account of late arrival. The International Labour Conference emphasized that by means of a
well conceived transport system and by affording special facilities in regard to farm and time
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tables. Workers should be enabling to reduce to the minimum the time spent in travelling
between their homes and their work.
The importance of the transport facilities in a developing country like India hardly needs any
emphasis in view of general factory such as the remoteness of industrial areas from the main
centers of working population, growing urbanization and growing tempo of industrialization
coupled with dispersal of industries.
D) Lighting & Latrines and Urinals:
Proper and sufficient lights are to be provided for employees so that they can
work safely during the night shifts.
A sufficient number of latrines and urinals are to be provided in the office and
factory premises and are also to be maintained in a neat and clean condition
E) Recreation:
Recreation is one of the items of welfare, which relaxes and refreshers the mental
and physical facilities of an employee after going through the strings and stresses of a busy
work should in the plant
Recreation is generally regarding to be the opposite to work. In the case of a very
few exceptional individuals who find their work so absorbing and satisfying, work itself may
be the recreation. But to millions of those who indulge in performing routine mechanical jobs is
factories and workshops, recreation is leisure time activity by which monetary and drudgery is
lessened.
F) Uniforms:
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Table 1
Gender wise classification
Male 5 10
Female 45 90
Total 50 100
Chart 1
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10%
female male
90%
Inference:
From the above table, it is clear that 90% of employees are female and 10% of employees are
male.
Table 2
Age wise classification
Age Number Percentage
Above 40 25 50
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Between 25 & 40 17 34
Bellow 25 8 16
Total 50 100
Chart 2
50
45
40
35
30
25
20
15
10
5
0
Above 40
between 25&40
Bellow 25
Inference-:
It is found that 50% of employees are under the age group of 25-40, 34% of employees are
under the age group of 40 and above and 16% of respondents come under the age group of
bellow 25.
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Table 3
Years of service
Years of service Number Percentage
Below 5 year 21 42
5-10 year 10 20
Above 10 year 19 38
Total 50 100
Chart 3
Years of service
45
40
35
30
25
20
15
10
5
0
Bellow 5 year 5-10 year Above 10 year
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Inference -:
It is found that 42%of the employees have bellow 5 year experience, 20% have 5 to 10 year
experience and 38% are worked above 10 years in the organization.
Table 4
The Working Environment of the Organization
Satisfaction level Number Percentage
Highly satisfactory 0 0
Satisfactory 5 10
Moderately satisfactory 16 32
Dissatisfactory 29 58
Total 50 100
Chart 4
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y
y
or
or
or
or
ct
ct
ct
ct
fa
fa
fa
fa
tis
is
tis
tis
at
sa
Sa
sa
s
is
y
D
hl
el
ig
at
H
er
od
M
Inference-:
From the above table it is clear that 10% of the respondents respond that the working
environment is satisfactory, were as 32% are moderately satisfied and 58% are dissatisfied with
the working environment.
Table 5
Employee welfare activities of the organization give a feeling of safety and improve your
performance
Opinion Number Percentage
Strongly agree 6 12
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Agree 11 22
Moderately agree 33 66
Disagree 0 0
Total 50 100
Chart 5
70
60
50
40 66
30
20
10
0
Strongly agree Agree Moderately agree Disagree
Inference-:
It is found that 66% of the respondents moderately agree with the statement Employee welfare
activities of the organization give a feeling of safety and improve your performance, 22% of
them agree, 12% of them strongly agree.
Table 6
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Chart 6
70
60
50
40 66
30
34
20
10
0
0
Very good Good Average Poor
Inference-:
From the table it has been found that 34% of the feel that the lighting and ventilation facilities
are good, while 66% feel that it is average.
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Table 7
Pure drinking water in your organization
Satisfaction level Number Percentage
Highly satisfactory 45 90
Satisfactory 5 10
Moderately satisfactory 0 0
Highly dissatisfactory 0 0
Total 50 100
Chart 7
90%
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Inference-:
The table shows that 90% are highly satisfied with the pure drinking water facility and the
other 10% are satisfied.
Table 8
Sanitary facilities
Satisfaction level Number Percentage
Highly satisfactory 8 16
Satisfactory 39 78
Moderately satisfactory 3 6
Dissatisfactory 0 0
Total 50 100
Chart 8
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Moderately satisfactory; 6
Highly satisfactory; 16
Satisfactory; 78
Inference-:
Above table shows that 16% of the respondents respond that they are highly satisfied with the
sanitary facilities, 78% of them said that they are satisfied and 6% are moderately satisfied.
Table 9
The medical benefits provided by the organisation
Satisfaction level Number Percentage
Highly satisfied 0 0
Satisfied 0 0
Moderately satisfied 30 60
Dissatisfied 20 40
Total 50 100
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Chart 9
60
50
40
60
30
40
20
10
0
Highly satisfied Satisfied Moderately satisfied Dissatisfied
Inference-:
The table shows that 62% respond that they are dissatisfied with the level of freedom to express
their ideas, 32% are moderately satisfied, and 6% are satisfied.
Table 10
The first-aid services in the organization
Satisfaction level Number Percentage
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Highly satisfied 0 0
Satisfied 4 8
Moderately satisfied 42 84
Dissatisfied 4 8
Total 50 100
Chart 10
90
80
70
60
50
40
30
20
10
0
Highly satisfied Satisfied Moderately satisfied Dissatisfied
Inference-:
The table shows that 8% are satisfied with the first aid services, 84% are moderately satisfied
and the rest 8% is dissatisfied.
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Table 11
The working hours of the Organization
Rating of working Number Percentage
hours
Very good 3 6
Good 9 18
Average 38 76
Poor 0 0
Total 50 100
Chart 11
80
70
60
50
40 76
30
20
10
0
Very good Good Average Poor
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Effectiveness of employee welfare measures in
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Inference-:
From the table it is found that 76% evaluate the working hours as average, 18% rates the
working hours as good, and 6% rates as very good.
Table 12
Leave policy of the organization
Satisfaction level Number Percentage
Highly satisfactory 0 0
Satisfactory 37 74
Moderately satisfactory 13 26
Dissatisfactory 0 0
Total 50 100
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80
70
60
50
40
30
20 0
10
0
y
y
or
or
or
or
ct
ct
ct
ct
fa
fa
fa
fa
tis
tis
tis
tis
Sa
sa
sa
sa
is
y
y
D
el
hl
ig
at
H
er
od
M
Chart 12
Inference-:
The table shows that 74% are satisfied with the leave policy of the organization and 26% are
moderately satisfied.
Table 13
Company provides maternity leave to female employees
Company provides maternity leave
Number Percentage
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Effectiveness of employee welfare measures in
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Strongly agree 41 82
Agree 9 18
Moderately agree 0 0
Disagree 0 0
Total 50 100
Chart 13
90
80
70
60
50
40 82
30
20
10
0
0
Strongly agree 0
Agree
Moderately agree
Disagree
Inference-:
From the table it has been found that 82% respondent strongly agree that company provide
maternity leave to female employees and other 18% agree the statement.
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Table 14
Satisfaction with the present job
Satisfaction level Number Percentage
Highly satisfied 1 2
Satisfied 9 18
Moderately satisfied 15 30
Dissatisfied 25 50
Total 50 100
Chart 14
2%
Highly satisfied Satisfied 18%
Moderately satisfied Dissatisfied
50%
30%
Inference-:
The table shows that 50% are dissatisfied with the present job, 30% moderately satisfied, 18%
are satisfied, and 2% are highly satisfied.
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Table 15
Present wage structure of the organization
Satisfaction level Number Percentage
Highly satisfied 0 0
Satisfied 0 0
Moderately satisfied 10 20
Dissatisfied 40 80
Total 50 100
Chart 15
80
70
60
50
40
30
20
10 0 0
0
Highly satisfied Satisfied Moderately satisfied Dissatisfied
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Inference-:
Above table shows that 80% of respondents are dissatisfied and 20% are moderately satisfied
with the present wage structure of the organization.
Table 16
Overtime allowances and bonus provided by the organization
Option Number Percentage
Very good 0 0
Good 0 0
Average 43 86
Poor 7 14
Total 50 100
Chart 16
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90
80
70
60
50
40
30
20
10 0 0
0
Very good Good Average Poor
Inference
The table shows that 86% of respondents that the overtime allowances and bonus provided are
average and the rest 14% says that it is poor.
Table 17
The ESI Scheme provided by the organization
Satisfaction level Number Percentage
Highly satisfied 1 2
Satisfied 1 2
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Moderately satisfied 10 20
Dissatisfied 38 76
Total 50 100
Chart 17
80
70
60
50
40
30
20
10
0
Highly satisfied Satisfied Moderately satisfied Dissatisfied
Inference-:
The table shows that 76% are dissatisfied with the ESI Scheme of the organization, 20% are
moderately satisfied, 2% are satisfied and 2% are highly satisfied.
Table 18
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Chart 18
4% 8%
88%
Inference-:
The table shows that 88% disagree that the provident fund provided is effective, 8% moderately
agree and the remaining 4% agree that it is effective.
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Table 19
Employees opinion is consider while framing welfare measures
Highly Considered 0 0
Considered 0 0
Moderately Considered 5 10
Not Considered 45 90
Total 50 100
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10%
Moderately Considered
Not Considered
90%
Chart 19
Inference-:
The table shows that 90% of respondents said that their opinion is not considered while framing
the welfare measures and the other 10% said that their opinion are moderately considered.
Table 20
Management solve all your grievances
Opinion Number Percentage
Strongly agree 0 0
Agree 0 0
Moderately agree 22 44
Disagree 28 56
Total 50 100
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Chart 20
44%
56%
Inference-:
The table shows that 56% disagreed that the management solves their entire grievance and 44%
moderately agrees the statement.
Table 21
Mutual co-operation among your superior, subordinates and management
Mutual co-operation Number Percentage
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Excellent 0 0
Good 6 12
Average 9 18
Need Improvement 35 70
Total 50 100
Chart 21
70
60
50
40
30
20
10
0
0
Excellent Good Average Need Improvement
Inference-:
The above table shows that 12% says that the mutual cooperation among the superior,
subordinates and management is good, 18% says that it is average and 70% says that the
cooperation needs improvement.
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Table 22
Supervisor motivates employees to do their job
Opinion Number Percentage
Strongly agree 6 12
Agree 22 44
Moderately agree 22 44
Disagree 0 0
Total 50 100
Chart 22
45
40
35
30
25
20
15
10
5 0
0
Strongly agree Agree Moderately agree Disagree
Inference-:
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The table shows that 44% of the respondents do agree, another 44% moderately agreed and
12% strongly agrees the statement.
Table 22
Satisfaction with the existing welfare measures
Rating the trainer Number Percentage
Very good 3 6
Good 12 24
Average 32 64
Poor 3 6
Total 50 100
Chart 23
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70
60
50
40
30
20
10
0
Very good Good Average Poor
Inference-:
The table shows that 64% respond that the satisfaction level with the existing welfare measures
is average, 24% said it is good, 6% says that its very good and the rest 6% is of the opinion that
it is poor.
Table 24
Rating the recreational facilities that can boost employees satisfaction level
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ANALYSIS USING
CHI SQUARE METHOD
The chi square test is used to check the relationship between age of the employees and wage
structure of the organization
Table 25
Age Option Total
Highly Satisfied Moderately Dissatisfied
satisfied satisfied
Above 40 1 2 7 15 25
25-40 2 0 2 15 17
Bellow 25 2 0 1 5 8
Total 3 2 10 35 50
A) SETTING HYPOTHESIS
Null hypothesis(Ho): there is no significant relationship between age of the employees
and wage structure of the organization.
Alternative hypothesis(H1): there is significant relationship between age of the
employees and wage structure of the organization.
B) COMPUTING STATISTICS
2 = [ (Oi Ei) 2 ]
E
Oi = Observed Frequency Ei = Expected Frequency
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C) LEVEL OF SIGNIFICANCE
Significant level ( ) = 5% = 0.05
D) DEGREE OF FREEDOM
Degree of freedom (df) = (row-1) x (column-1)
= (4-1) (3-1) = 6
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E) DECISION
Chi square value = 10.8301
Table value for 6 degree of freedom with significance 0.05 =12.592
Here calculated 2 is less than Tabulated 2. Hence we accept Null Hypothesis (H0) and reject
Alternative Hypothesis (H1).
INFERENCE:
From the above calculations it is clear that we must accept the null hypothesis and reject the
alternative hypothesis. This is because if the calculated value is less than the table value we
accept the null hypothesis. Hence there is no significant relationship between age of the
employees and wage structure of the organization.
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The chi square test is used to check the relationship between job satisfaction and satisfaction
with the existing welfare measures.
Table 26
Job satisfaction Total
Welfare
Highly Satisfied Moderately Dissatisfied
activities
satisfied satisfied
Highly 1 0 0 0 1
satisfied
Satisfied 0 2 1 0 3
Moderately 1 3 10 2 16
satisfied
Dissatisfied 0 6 13 11 30
Total 2 11 24 13 50
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A) SETTING HYPOTHESIS
Null hypothesis (Ho): there is no significant relationship between job satisfaction and
satisfaction with the existing welfare measures.
Alternative hypothesis (H1): there is significant relation between job
satisfaction and satisfaction with the existing welfare measures.
B) COMPUTING STATISTICS
2 = [ (Oi Ei) 2 ]
E
Oi = Observed Frequency Ei = Expected Frequency
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C) LEVEL OF SIGNIFICANCE
Significant level ( ) = 5% = 0.05
D) DEGREE OF FREEDOM
Degree of freedom (df) = (row-1) x (column-1)
=(4-1) (4-1) = 9
E) DECISION
Chi square value = 31.7591
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Here calculated 2 is more than Tabulated 2. Hence we reject Null Hypothesis (H 0) and accept
Alternative Hypothesis (H1).
INFERENCE:
From the above calculations it is clear that we must reject the null hypothesis and accept the
alternative hypothesis. This is because if the calculated value is more than the table value we
reject the null hypothesis. Hence there is significant relation between job satisfaction and
satisfaction with the existing welfare measures.
ANALYSIS USING
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Effectiveness of employee welfare measures in
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Library 12 18 48 17 95 19 3
Total 500
INFERENCE:
From the given data of 50 respondents, we can come to the conclusion that most
of responses about the rating the recreational facilities that can boost employees satisfaction
level. We can use this aspects using weighted average and obtain rank as follows:
1. TV room
2. Restroom
3. Library
4. Club
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FINDINGS
1. The study reveals that most of the employees are female.
2. In the organization, majority of the employees comes under the age group above 40.
3. Through the study conducted it has been found that most of employees have below 5
years of service in the organization.
4. Majority of the employees said that they are dissatisfied with the working environment
of the organization.
5. Most of the employees moderately agree that employees welfare activities of the
organization give a feeling of safety and improve their performance.
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6. Majority are of the opinion that the lighting and ventilation facility provided by the
company is average.
7. All most all employees responded that pure drinking water in the organization is
satisfactory.
8. The study reveals that most of the employees are satisfied with the sanitary facilities of
the organization.
9. The study reveals that most employees rate the working hours as average one.
10. All most all the employees are moderately satisfied with the present medical facilities
provided.
11. Majority of the employees have moderately satisfied with the existing first-aid
services.
12. Most of the employees have the opinion that the existing leave policy is satisfactory.
13. Majority of the respondents has strongly agreed that the company provides maternity
leave to female employees.
14. Most of the employees are dissatisfied with their present job.
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15. From the study it was found that, majority of respondents are dissatisfied with the
wage structure of the organization.
16. As per the study most of the respondents have rated the overtime allowances and
bonus provided by the organization as average.
17. Most of the employees have dissatisfied with the ESI Scheme of the organization.
18. All most all employees disagree the statement that PF is effective.
19. Majority of respondents have said that while framing the welfare measures their
opinion is not considered.
20. The study reveals employees disagrees the statement that management solves all their
problems.
21. Most employees are of the opinion that mutual co-operation among superior,
subordinates and management needs improvement.
22. Most of the employees agree that the supervisor motivates employees to do their job.
23. The study shows that, most of the respondents are dissatisfied with the existing welfare
measures.
.
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24. The chi square test reveals that there is no significant relationship between age of the
employees and wage structure of the organization
.
25. The chi square test reveals that there is significant relation between job satisfaction
and satisfaction with the existing welfare measures
26. From the weighted average analysis, the respondents rank the the recreational facilities
that can boost employees satisfaction level, TV room, restroom, library, club
respectively.
SUGGESTIONS
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Effectiveness of employee welfare measures in
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1. It is very important for the organization to improve their overall welfare activities in
order to increase their employees job satisfaction.
2. It will be good to have a library or reading room for the employees to acquire
knowledge and information.
4. Organization must try to provide facilities like housing schemes, medical benefits, and
educational schemes to workers families for raising their standard of living. In this way
the employees will show more commitment towards work and thus increase their
productivity.
6. The management must undertake steps to improve the present ESI scheme of the
organization.
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Effectiveness of employee welfare measures in
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8. The working hours and working environment needs to be altered so that the employees
are satisfied.
9. The organization can improve the grievance handling system so that they can increase
the employee satisfaction.
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CONCLUSION
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Effectiveness of employee welfare measures in
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With the help of a well structured questionnaire and with the support of HRD
staff at Dinesh, data was collected from the selected employees. Literature and records from
Dinesh were also reviewed. Data analysis was done on selected indicators and findings
reported with the help of tables and charts. This project work has assessed the employee
welfare measures and suggested modest improvements based on the findings.
It can be concluded that the Dinesh foods has followed to improve their present
welfare measures. This will always helps the employee to perform their task efficiently and
effectively in a good working environment. So let me thank each and everyone, for giving me
all the facilities for such a unique experience.
BIBLIOGRAPHY
WEBLIOGRAPHY
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Effectiveness of employee welfare measures in
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www.wikipedia.org
www.google.com
www.keraladinesh.com
QUESTIONNAIRE
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Effectiveness of employee welfare measures in
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Dear Respondent,
I am Bindya Balakrishnan, doing MBA at School of Management Studies Vatakara. I
have been conducting a study about Effectiveness of Labour Welfare Measures at Dinesh
foods, Kannur.
So I humbly request you to respond to the questionnaire below. Your response would be
greatly useful in successful completion of this survey. Your responses will be used only for
academic purposes and will be kept strictly confidential.
Name:
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Effectiveness of employee welfare measures in
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2) Do you agree with the statement employee welfare activities of the organization give a
feeling of safety and improve your performance?
Strongly agree
Agree
Moderately agree
Disagree
3) State your opinion about the lighting and ventilation facilities provided by the company?
Very good
Good
Average
Poor
4) Are you satisfied with the pure drinking water in your organization?
Highly Satisfactory
Satisfactory
Dissatisfactory
Highly Dissatisfactory
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Highly satisfied
Satisfied
Moderately satisfied
Dissatisfied
6) How do you rate the medical benefits provided by the Organization for the employees?
Highly satisfactory
Satisfactory
Moderately satisfactory
Dissatisfactory
7) Are you satisfied with the first AID services in the organization?
Highly satisfied
Satisfied
Moderately satisfied
Dissatisfied
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Good
Average
Poor
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Effectiveness of employee welfare measures in
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Dissatisfactory
Highly Dissatisfactory
12)Are you satisfied with the present wage structure of the organization?
Highly satisfied
Satisfied
Moderately satisfied
Dissatisfied
13)How do you feel the overtime allowances and bonus provided by the organization?
Very Good
Good
Satisfied
Poor
14)State your opinion about the ESI Scheme provided by the organization?
Highly Satisfactory
Satisfactory
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Effectiveness of employee welfare measures in
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Dissatisfactory
Highly Dissatisfactory
17)Do you agree with the statement the management solve all your grievances?
Strongly agree
Agree
Moderately agree
Disagree
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18)Is there any mutual co-operation among your superior, subordinates and management?
Excellent
Good
Satisfactory
Need Improvement
20)Are you satisfied with the existing welfare measures in the organization?
Highly Satisfactory
Satisfactory
Dissatisfactory
Highly Dissatisfactory
21)Please rate the following recreational facilities that can boost your satisfaction level
accordingly.
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Effectiveness of employee welfare measures in
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