Documente Academic
Documente Profesional
Documente Cultură
Higher Education
Loganathan Ramasamy
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Be able to 3.1 Design systems to manage and monitor
monitor quality standards specified by the
appropriate organisation.
systems to 3.2 Demonstrate a quality culture to ensure
improve continuous monitoring, evaluation and
LO3 organisation development of the process.
al 3.3 Recommend improvements which align
performance with the organisations objectives and
goals and which result in improvements.
3.4 Report on the wider implications of
proposed changes within the organisation.
Be able to 4.1 Carry out risk assessments as required by
manage legislation, regulation and organisational
health and requirements ensuring appropriate action
safety in the is taken.
workplace 4.2 Demonstrate that health and safety
regulations and legislation applicable in
specific work situations are correctly and
LO4 effectively applied.
4.3 Carry out a systematic review of
organisational health and safety policies
and procedures in order to ensure they
are effective and compliant.
4.4 Carry out practical application of health
and safety policies and procedures in the
work place.
Learner declaration
I certify that the work submitted for this assignment is my own and research sources are fully
acknowledged.
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In addition to the above PASS criteria, this assignment gives you the opportunity to submit evidence in order to achieve the following MERIT
and DISTINCTION grades
M1Identify and apply strategies to find To achieve M1, the learner must identify and apply strategies
appropriate solutions Effective judgements have been made. to find appropriate solutions to explain the importance of
business processes in delivering outcomes based upon
An effective approach to study and research business goals and objectives and be able to develop plans
has been applied. for own area of responsibility to implement operational plans.
(TASK 1)
M2 Select / design and apply appropriate To achieve M2, the learner must select / design and apply
methods / techniques appropriate methods / techniques to explain the importance
Appropriate learning methods/techniques have of business processes in delivering outcomes based upon
been applied. business goals and objectives and able to develop plans for
own area of responsibility to implement operational plans.
(TASK 1)
M3 Present and communicate appropriate To achieve M3, the learner will to present and communicate
findings Communication is appropriate for familiar and
appropriate findings and be able to monitor appropriate
unfamiliar audiences and appropriate media
systems to improve organisational performance and to
have been used.
manage health and safety in the workplace. (TASK 2)
D1 Use critical reflection to evaluate own To achieve D1, learner must use critical reflection to evaluate
Conclusions have been arrived at through
work and justify valid conclusions own work and justify valid conclusions to explain the
synthesis of ideas and have been justified.
importance of business processes in delivering outcomes
based upon business goals and objectives and able to
Realistic improvements have been proposed
develop plans for own area of responsibility to implement
against defined characteristics for success.
operational plans. (TASK 1)
D2 Take responsibility for managing and To achieve D2, learner must show evidence of how take
organising activities responsibility for managing and organising activities and be
Activities have been managed. able to monitor appropriate systems to improve
organisational performance and to manage health and safety
in the workplace. (TASK 2)
D3 Demonstrate convergent /lateral / To achieve D3, the learner need to apply demonstrate
Relevant knowledge gained from previous
creative thinking convergent /lateral / creative thinking in relation to
units has been incorporated in this unit, to
monitoring appropriate systems to improve organisational
demonstrate a synoptic understanding of the
performance and managing health and safety in the
business environment.
workplace. (TASK 2)
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Assignment brief
Unit number and title Unit 15: Managing Business Activities To Achieve Results
Scenario
You are newly appointed as a Managing Director of ABC Company, a Recruitment company. Some of
the issues in the ABC Company are as follows:-
With the above scenario, you are entrusted with the task of advising on changes to be made to the
organisation. You are required to develop a number of business processes for ABC Company to improve
effectiveness and efficiency of the overall performance of company and provide solutions.
Task 1 (LO 1: 1.1, 1.2, 1.3 and LO 2: 2.1, 2.2, 2.3, 2.4 plus M1,M2 and D1)
Develop a report as required below.
After going through the organizational structure and the existing culture in ABC Company, identify
all major positions in the departments and draw an organizational chart to support your
answer.(LO 1: 1.1)
List and identify the relationships between different functions/processes and explain the different
functions and processes.(LO 1: 1.1)
List the key aims, objectives and mission of ABC Company and draw a process map for any one of
the functions. (LO 1: 1.2)
Evaluate the elements required to build a quality gateway, which focuses on the output of the
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process.(LO 1: 1.3)
Design a plan to promote goals and objectives for ABC Company to ensure plans are consistent
with legal, regulatory and ethical requirements. (LO 2: 2.1)
Write, using SMART objectives, your recommendations relating to the alignment of people and
other resources, in an effective and efficient way. (LO 2: 2.2)
Implement appropriate systems to achieve objectives in the most efficient way, on time, to
budget and meeting organisational standards of quality (LO 2: 2.3)
Carry out work activities meeting the operational plan through effective monitoring and control
(LO 2: 2.4)
To achieve M1, the learner must identify and apply strategies to find appropriate solutions to explain
the importance of business processes in delivering outcomes based upon business goals and objectives
and be able to develop plans for own area of responsibility to implement operational plans. To achieve
M2, the learner must select / design and apply appropriate methods / techniques to explain the
importance of business processes in delivering outcomes based upon business goals and objectives and
able to develop plans for own area of responsibility to implement operational plans. To achieve D1,
learner must use critical reflection to evaluate own work and justify valid conclusions to explain the
importance of business processes in delivering outcomes based upon business goals and objectives and
able to develop plans for own area of responsibility to implement operational plans.
Task 2 (LO 3: 3.1, 3.2, 3.3, 3.4 and LO 4: 4.1, 4.2, 4.3, 4.4, plus M3 and D2, D3)
Develop a report as required below
Explain the systems required to manage and monitor quality standards of ABC Company.(LO 3:
3.1)
Demonstrate a quality culture to ensure continuous monitoring, evaluation and development of
the process. (LO 3: 3.2)
Recommend improvements which align with the organisations objectives and goals and which
results in improvements. Highlight the elements of your plan which are going to bring continuous
improvement in the system.(LO 3: 3.3)
Write a brief report on the wider implications of proposed changes within the organisation.(LO 3:
3.4)
Advice on how to carry out risk assessments as required by legislation, regulation and
organisational requirements ensuring appropriate action is taken.(LO 4: 4.1)
Demonstrate the correct and effective application of the health and safety regulations and
legislation applicable in ABC Company. (LO 4: 4.2)
Carry out a systematic review of organisational health and safety policies and procedures in order
to ensure they are effective and compliant.(LO 4: 4.3)
Advise on how to carry out the practical application of health and safety policies and procedures
ABC Company. (LO4: 4.4)
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To achieve M3, the learner will to present and communicate appropriate findings and be able to monitor
appropriate systems to improve organisational performance and to manage health and safety in the
workplace. To achieve D2, learner must show evidence of how take responsibility for managing and
organising activities and be able to monitor appropriate systems to improve organisational performance
and to manage health and safety in the workplace. To achieve D3, the learner need to apply demonstrate
convergent /lateral / creative thinking in relation to monitoring appropriate systems to improve
organisational performance and managing health and safety in the workplace.
Evidence Evidence
Summary of evidence required by student
checklist presented
Prepare a report, which should comply with the word count of 3000 with +/-
Task 1&2 10% margin. You may use tables and diagrams to support your report to
illustrate the text.
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Achievement Summary
Criteria To achieve the criteria the evidence must show that the Achieved?
Reference student is able to: (tick)
LO 1
1.1 Evaluate the interrelationship between the different processes and
functions of the organisation
1.2 Justify the methodology to be used to map processes to the
organisations goals and objectives
1.3 Evaluate the output of the process and the quality gateways
LO 2
2.1 Design plans which promote goals and objectives for own area of
responsibility
2.2 Write objectives, which are specific, measurable, achievable,
realistic and time-based to align people and other resources in
an effective and efficient way
2.3 Implement appropriate systems to achieve objectives in the most
efficient way, on time, to budget and meeting organisational
standards of quality
2.4 Carry out work activities meeting the operational plan through
effective monitoring and control
LO 3
3.1 Design systems to manage and monitor quality standards specified
by the organisation
3.2 Demonstrate a quality culture to ensure continuous monitoring,
evaluation and development of the process
3.3 Recommend improvements which align with the organisations
objectives and goals and which result in improvements
3.4 Report on the wider implications of proposed changes within the
organisation
LO 4
4.1 Carry out risk assessments as required by legislation, regulation
and organisational requirements ensuring appropriate action is
taken
4.2 Demonstrate that health and safety regulations and legislation
applicable in specific work situations are correctly and effectively
applied
4.3 Carry out a systematic review of organisational health and safety
policies and procedures in order to ensure they are effective and
compliant
4.4 Carry out practical application of health and safety policies and
procedures in the workplace
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M1: Identify and apply strategies to D1: Use critical reflection to
find appropriate solutions evaluate own work and justify
valid conclusions
D2: Take responsibility for
M2: Select/design and apply managing and organising
appropriate methods/techniques activities
D3: Demonstrate
M3: Present and communicate convergent/lateral /creative
appropriate findings thinking
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Assignment Feedback
Action Plan
Summative feedback
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