HTM 100 Quiz 1

For more classes visit

www.snaptutorial.com

Question 1
All of the following are part of Disney's "Five Steps of
Leadership" EXCEPT:

Question 2

Internal customers are

Question 3

The symbol of welcome, friendship and hospitality is a(n)

Question 4

Since its introduction, the pineapple has been internationally

recognized as

Question 5

The purpose of a self-assessment is to

 Question 6

Anyone who receives or benefits from the output of someone's

work is

Question 7

In the hospitality industry the concept of perishability means

Question 8

Guest loyalty is

Question 9
Inseparability refers to

Question 10
Empowerment is
==========================================================
HTM 100 Quiz 2
For more classes visit
www.snaptutorial.com

Question 1
In order to determine if a hotel development project would
likely succeed, we would perform a(n)
 Question 2
Hotels may be classified by

Question 3

In franchising the franchisee is granted rights to

Question 4

In this type of "ownership" investors do not pay corporate

income tax, however they distribute the majority of net income to
shareholders, and are publicly traded.

Question 5

Purchasing the right to use a company's trademark and

copyrighted materials is known as

Question 6

As the hotel industry matures, corporations are either

acquiring or merging with each other. This is

Question 7
 The benefits of franchising include all of the following
EXCEPT:

Question 8

Mixed-use hotel development indicates that

Question 9

Examples of hotel level of service classification include

Question 10

Examples of hotel price classification include

Question 11

Keying locks, guest and employee identification and ADA

compliance falls under

Question 12

Which of the following departments is the largest in a hotel in

terms of people?

Question 13

The more common name for a guests account is

 Question 14

The area of a hotel most often described as the nerve center or

hub of a hotel is the

Question 15

Guest folios are typically managed by

Question 16

The Public Branch Exchange (PBX) represents what?

Question 17

Rack rate is

Question 18

The executive committee of a hotel is

Question 19

The front office, housekeeping, security and communications

all fall under that department?

Question 20
 A CRS can provide ________ information for a hotel.
==========================================================
HTM 100 Quiz 3
For more classes visit
www.snaptutorial.com

Question 1

All of the following are included in the Food and Beverage

Division EXCEPT:

Question 2

Hotel restaurants present a challenge to Food and Beverage

directors because

Question 3

The hotel requires the number of guests attending a catering

function at least seven days in advance. This number is called the

Question 4

More hotels are converting at least one of their bar outlets to

Question 5
 Ordering, receiving, storing, issuing, stocking, serving, and
billing is known as the

Question 6

Room service is typically found in

Question 7

Food and Beverage Directors expect a pour cost of

Question 8

Some hotels have a policy of preparing ____ more meals than

the number attending a function in order to accommodate additional
people.

Question 9

One method to prevent pilferage in a bar is to use

Question 10
Theatre-style seating is best for

Question 11

Wine is the fermented juice of freshly gathered ripe

 Question 12

Proof is equal to

Question 13

Coffee first came from

Question 14

By providing training on the responsible service of alcoholic

beverages to servers and bartenders, a business owner can

Question 15

Methodechampenoise refers to

Question 16
________ tends to be clear and light-bodied.

Question 17

Whiskey refers to a spirit that

 Question 18

Still wines are those with

Question 19

Champagne can be served

Question 20

Any game or red meat is best served with ________ wine.

==========================================================
HTM 100 Quiz 4
For more classes visit
www.snaptutorial.com

Question 1

Airlines regard inflight foodservice as

Question 2

Which of the following is a major challenge in elementary and

secondary school foodservice?
 Question 3

The main focus of hospital foodservice is the

Question 4

A person considering a position in a high-end hospital food

service setting should

Question 5

Companies that operate their own food service operations are

called

Question 6

Compared to commercial operations, managed services have

the advantage of

Question 7

If foodservice expenses for one semester of 101 days amount

to $695,000 for an operation with 1100 students eating, the daily rate
would be
 Question 8

Examples of the types of service a company like Sodexho

might provide include

Question 9

The rationale behind the enactment of the National School

Lunch Act of 1946 was

Question 10

In terms of managed services, feeding military personnel

includes
==========================================================
HTM 100 Quiz 5
For more classes visit
www.snaptutorial.com

Question 1

A person who spends less than a year traveling to places other

than their environment is known as a

Question 2

An example of a popular ecotourism destination is

 Question 3

The leading international organization in the field of travel and

tourism is

Question 4

Which of the following would be considered business travel?

Question 5

Travel in the middle ages was mostly for

Question 6

Cities often establish an organization to attract and retain

visitors. This is called

Question 7

Which of the following characteristics would not be

considered necessary in a convention and visitors bureau career?

Question 8

Rail travel in the United States was established around the

Question 9
 Ecotourism refers to

Question 10

What organization supports the World Tourism Organization?

==========================================================
HTM 100 Quiz 6
For more classes visit
www.snaptutorial.com

Question 1

Which company originally opened its theme park for

employees to relax and have fun when they were not on the job?

Question 2

Voluntary organizations, armed forces, and employee

recreation fall under

Question 3

The type of club that is predominantly business oriented is a

Question 4
 The most popular destination resort in the world is

Question 5

What attraction features more than 700,000 exotic plants?

Question 6

Which theme park company is dedicated to preserving marine

life and uses innovative programs to research wildlife dilemmas?

Question 7

Recreation offered to the public with an incentive of making a

profit is

Question 8

Places where members gather for social, recreational,

professional, or fraternal reasons are called

Question 9

Trends in recreation and leisure include all but

Question 10

The Liberty Bell resides in which city?

 Question 11

The total amount wagered in gambling is called

Question 12

Gourmet dining and increased restaurant revenues for casinos

began in 1992 with

Question 13

The origins of gambling are _______ years old.

Question 14

Stand-alone casinos are usually small and are often called

Question 15

The Supreme Court allowed Indian reservation gambling in

1987 with the _______ decision.

Question 16

The house sets the odds on casino games to ensure a profit

over a period of time. This is the
 Question 17

Tribal gambling now consists of more than ___ tribes in ___

states.

Question 18

Which of the following is NOT one of the five functional areas

of casino operations?

Question 19

Offering free goods and services to casino patrons in return for

their business is called

Question 20

A public gambling house was legalized for the first time in

1626 in
==========================================================
HTM 100 Quiz 8
For more classes visit
www.snaptutorial.com

Question 1
 Which group or agency does not engage in the actual planning
or organization of meetings, conventions, and other events?

Question 2

Which of the event management skills aids in completing

projects on time and within budget, where parts of an event can be
managed as separate components?

Question 3

The use of flowcharts and graphs for scheduling, clearly

defined work setup, and breakdown and policy statements to help guide
decision making and the fulfilling of commitments are examples of

Question 4

Which of the stages of event management is the time for

asking questions about a potential event?

Question 5

Which of the stages of event management is the time for

freedom in creativity and implementation of new ideas that support the
objectives of the special event?

Question 6

Mega events are made up mainly of what type of venue?

 Question 7

Sporting events, festivals, and social events are all part of the
________ market.

Question 8

Which type of event would be planned two to five years in

advance with the destination being a determining factor in the planning
process?

Question 9

Which type of event is often themed to the celebrations

purpose; just as Mardi Gras, for example, celebrates the beginning of
Lent?

Question 10

According to the Event Solutions Black Book, what is the

most popular site for holding events?
==========================================================
HTM 100 Week 9 Quiz 7
For more classes visit
www.snaptutorial.com
 Question 1

Before a meeting planner can start planning a meeting, a

_____________ is done to determine the purpose and desired outcome
of a meeting.

Question 2

Associations began in the United States at the beginning of the

eighteenth century when what group organized itself?

Question 3

A lecture and a dialogue that allow participants to share

experiences in a particular field is known as a

Question 4

Convention centers primarily

Question 5

A key characteristic of a convention center manager might be

the ability to

Question 6

Which type of meeting room setup is for small numbers of

people, with the meeting taking place around one, block rectangular
table?
 Question 7

Individuals responsible for providing all of the services needed

to run the facilities for a trade show are known as

Question 8

Which type of meeting room setup is used when the meeting

format is more instructional and participants take detailed notes or refer
to documents?

Question 9

What is an assembly for the discussion of common concerns

where experts in a given field take opposite sides of an issue in a panel
discussion, with opportunity for audience participation? opposite

Question 10

A service organization within the visitor industry that offers a

host of programs and services to meet clients' needs is a
==========================================================
HTM 100 Week 10 Quiz 8
For more classes visit
www.snaptutorial.com
 Question 1
________________ refers to the implementation of practices and
procedures that will help conserve both the natural environment and the
special event space.
Question 2
Mega events are made up mainly of what type of venue?
Question 3
Which type of event would usually be based on a theme, have a
very limited budget, and provide a great return for the group having the
event?
Question 4
A special event consultant
Question 5
What are the most widely recognized social events?

Question 6
The use of flowcharts and graphs for scheduling, clearly defined
work setup, and breakdown and policy statements to help guide decision
making and the fulfilling of commitments are examples of
Question 7
________________ provide(s) training, certification,
networking, and assistance with business plans and other consulting
services for their members.
Question 8
Which type of event would include SMERFs as well as wedding
and party planners?
Question 9
The final and most important tool for event planners and
managers is
Question 10
Which of the stages of event management involves decision-
making skills and abilities as the event progresses?