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GEORGE
Dynamic business executive with a proven track record of leading sales teams to high set goals. Award-winning
20 year professional sales experience working across broad North and South American markets. Expert
qualifications in identifying and capturing market opportunities to accelerate expansion, increase revenues, and
improve profit contributions through C-Level relationships. Background in new channel launch and channel
management. Outstanding record of achievement in complex account and contract negotiations. Strengths
include:
PROFESSIONAL EXPERIENCE
Head of US Sales
Executive management of regional sales group, inside sales team and authorized service center/reseller
network reporting to EVP/COO. Company was looking for fresh ideas after experiencing three straight
years of declining sales. Instrumental in helping turnaround by leveraging strength of experienced sales
team and adding consistent sales processes, accountability and development. Company was sold by U.K.
based private equity firm Britax.
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KUSTOM SIGNALS – Head of US Sales continued
7.5% aver. revenue growth in ’04 and ’05, 102% of plan. Turn around from losses in two previous
years before arrival. New sales opportunity mgt process helped identify and focus on best accounts.
Implemented new forecasting process that increased accuracy of large order projections 20%.
Put into action sales opportunity tracking system to measure and improve close ratio and sales cycle.
Developed and executed new sales training programs that focused on consultative selling which
increased large order close ratio 32%.
Initiated customer service process improvements that reduced customer complaint resolution time by
50%. This required coordinated cross department collaboration with service, operations and HR.
National Sales Director, Net2Conference, Start-Up Application Service Provider. (1999 – 2000)
Recruited from within for this senior leadership role to develop and execute the strategic sales plan for
this start up organization. Initially planned as a spin-off subsidiary of Premiere, subsequently lead the
group’s efforts in establishing a successful sales channel and meaningful presence within our target
markets. Team consisted of 25 including field and inside sales, client support, and marketing
coordination.
Within 90 days, recruited and trained new sales team to initiate coverage (April ’00) in eight major
and seven secondary markets. Established the process and procedures in support new initiative.
Increased incremental revenue growth per sales rep by 200% over parent company through
unrelenting focus on professional skill development and sales process tracking.
20% over plan in nine months of operation in first year.
450% growth in second year (110% of plan) while maintaining a price point that was 30% higher
than our parent organization.
MCI TELECOMMUNICATIONS, INC. Data Network Provider February 1988 to October 1992
Overland Park, Kansas
Major Account Rep, Regional Territory Manager
Miller Heiman
Strategic Selling, Conceptual Selling, Large Account Management, Managers Conference
Contributed to the publication – “The New Strategic Selling”.
Greater Kansas City Chamber of Commerce – Small Business Council - 2005 to 2008