Instructor sent this screen because he does not give me the activity rating; I

have analyzed over and over again and have rightly responded activity but do
not give me rating.

THE RECEPTION: It is the first image of the company, of quality of the

company in it the client takes the first impression, people who work there must
be very professional in customer service and high sense of belonging to
provide excellent business information and achieve excellent customer
satisfaction. This point should to be an agile filter and facilitator with other
parts of the company so that customers feel comfortable and satisfied.

THE WAREHOUSE: Is where the entire logistics operation of the company's

products, agility is defined here to meet the demand of customers and
profitability through good management of stock and inventories.