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SA8000 Certification Rules I 011-SA

1. Purpose 1. Scop
2. Scope and References 2. Domeniu de aplicare i referine
3. Special SA8000 Certification Requirements 3. Cerine speciale de certificare SA8000
4. Obligations of the Client 4. Obligaiile clientului
5. Initial Certification Process 5. Procesul certificrii iniiale
6. Maintenance of the SA8000 Certification 6. Meninerea certificrii SA 8000
7. Renewal of the SA8000 Certificate 7. Rennoirea certificatului SA 8000
8. Extension of the SA8000 Certification Scope 8. Extinderea domeniului de certificare SA 8000
9. Notice of Changes 9. Notificarea modificrilor
10. Waiving the Certification, Suspension or 10. Renunarea la certificare, suspendarea sau
Withdrawal of Certification retragerea certificrii
11. Interruption of the SA8000 Certificate Validity 11. ntreruperea validitii certificatului SA 8000
12. Transfer of Certificates 12. Transferul certificatelor
13. Complaints, Disputes and Appeals 13. Reclamaii, dispute i apeluri
14. Confidentiality 14. Confidenialitate
15. Publication of Certified Clients 15. Publicarea clienilor certificai
16. Abuse of the SA8000 Certificate, Certification 16. Folosirea abuziv a certificatului sau a mrcii
Mark or Accreditation Mark de certificare SA8000
17. Limitation of Responsibilities and Liabilities 17. Limite de responsabilitate i rspundere
18. Disputes and Governing Law 18. Conflicte i legea aplicabil


This document defines the requirements to be met Acest document definete cerinele care trebuie
by an organization applying for social accountability s fie ndeplinite de o organizaie care solicit
management systems certification, in compliance certificarea sistemului de management al
with SA8000, including the procedure for obtaining, responsabilitii sociale n conformitate cu
maintaining, extending, reducing, suspending or SA8000, inclusiv procedura pentru obinerea,
withdrawing IQNet Ltd SA8000 certification. meninerea, extinderea, reducerea, suspendarea
sau retragerea certificrii IQNet Ltd SA8000.

These Certification Rules constitute a fundamental Aceste Reguli de Certificare reprezint baza
basis to the Certification Contract (I 009-SA). Contractului de Certificare (I 009-SA).

IQNet Ltd SA8000 Certificate provides confidence Certificatul IQNet Ltd SA8000 ofer
that the certified organization: ncrederea c o organizaie certificat:
- has documented and implemented a - a documentat i implementat un sistem
management system in compliance with the de management n conformitate cu
requirements of SA8000 cerinele SA8000
- is capable of meeting its documented - este capabil s ndeplineasc politicile
policies and procedures i procedurile documentate


IQNet Ltd is a Corporation pursuant to section 620 IQNet Ltd este o Corporaie n conformitate cu
at seq. of the Swiss Code of Obligations, with its seciunea 620 din Codul Elveian de Obligaii, cu
registered office in Bern/Switzerland. The duration sediul social n Berna/Elveia. Durata de via a
of the Corporation is unlimited. acestei corporaii este nelimitat.

The owner of IQNet Ltd is IQNet Association, Deintorul IQNet Ltd este Asociaia IQNet,
composed by partners active in the Management format din parteneri activi n certificarea
System Certification worldwide. sistemelor de management n ntreaga lume.

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SA8000 Certification Rules I 011-SA

IQNet Ltd offers assessment and certification IQNet Ltd ofer servicii de evaluare i certificare
services for SA8000 under recognition of SAAS pentru SA8000 sub recunoaterea SAAS (Social
(Social Accountability Accreditation Services) in Accountability Accreditation Services) din New
New York. IQNet Ltd can provide SA8000 York. IQNet Ltd poate furniza servicii de
certification services all over the world, by using certificare SA8000 n ntreaga lume, prin
IQNet Ltd qualified auditors. utilizarea de auditori calificai IQNet Ltd.

SA8000 audits follow the rules defined by SAAS in Auditurile SA8000 respect regulile definite de
Procedure 200, through Advisories, and in the SAAS n Procedura 200, n Advisories i n
Guidance Document on SA8000. Documentul Ghid pentru SA8000.

With the accreditation of IQNet Ltd by SAAS, Prin acreditarea lui IQNet Ltd de ctre SAAS,
successfully assessed customers based on SA8000 clienii evaluai cu succes pe baza SA8000 de
by IQNet Ltd will receive their accredited SA8000 ctre IQNet Ltd vor primi certificatul acreditat
certificate. SA8000.

IQNet Ltd ensures that its services are credible, IQNet Ltd se asigur c serviciile sale sunt
reliable and impartial; focused at adding value to the credibile, sigure i impariale; sunt orientate spre
certified customer and its stakeholders. IQNet Ltd adugarea de valoare clientului certificat i
makes available its services to all applicants (except prilor interesate ale acestuia. IQNet Ltd pune
those located in Myanmar or operating in the la dispoziia tuturor solicitanilor serviciile sale,
Maritime industry as limited by SAAS Procedure fr nicio discriminare (cu excepia celor aflai n
200) on a non-discriminatory basis. The access to Myanmar sau a celor care opereaz n industria
IQNet Ltd certification services is not conditional maritim deoarece sunt limitri impuse de
upon the size of the organization or its membership Procedura 200 a SAAS). Accesul la serviciile de
to any association or group. IQNet Ltd services do certificare oferite de IQNet Ltd nu este
not include any form of consultancy for the condiionat de mrimea organizaiei i nici de
certification applicant (development of the apartenena acesteia la vreo asociaie sau grup.
management system documents or system Serviciile IQNet Ltd nu includ nicio form de
implementation). consultan pentru solicitantul certificrii
(elaborarea documentelor sistemului de
management sau implementarea sistemului).

This document considers the following guidance Acest document respect urmtoarele ndrumri
and requirements: i cerine:

- SAAS Procedure 200 and Advisories - Procedura 200 i Advisories SAAS

- SA8000 - SA8000

- Guidance Document for Social Accountability - Documentul Ghid pentru Responsabilitate

8000 Social 8000

- ISO 17021:2006 - ISO 17021:2006



The certification of an organisation shall apply to the Certificarea unei organizaii se va aplica ntregii
entire entity, and not only to part of it. If there are entiti i nu doar unei pri a acesteia. Dac sunt
several production facilities, all must be audited for mai multe locaii de producie, toate trebuie s fie
certification. Similarly, in a continuous process of auditate pentru certificare. n mod similar, n
fabrication and finishing and packaging, the entire cazul unui proces continuu de fabricare i finisare
process must be compliant in order for certification i ambalare, ntregul proces trebuie s fie
to be granted. Subsidiaries of an organisation are conform pentru ca certificarea s fie acordat.
not automatically included in the certificate, if these Filialele unei organizaii nu sunt incluse n
are not audited. certificat n mod automat dac nu au fost

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SA8000 Certification Rules I 011-SA

An SA8000 system has several elements in Un sistem SA8000 are cteva elemente comune
common with other management system standards cu alte cerine ale standardelor sistemelor de
requirements, like policy, planning and management, cum ar fi politica, planificare i
implementation, performance, review and implementare, performane, analiz i
implementation, corrective action, and implementare, aciuni corective i comunicare.

Nevertheless, taking into account the specific Cu toate acestea, lund n considerare cerinele
requirements coming from the SA8000 standard, it specifice ale standardului SA8000, nu sunt
is not recommended to carry out combined audits recomandate auditurile combinate (audit SA8000
(SA8000 audit and any other management system i audit pentru orice alt sistem de management)
audit) for initial and recertification purposes. n scopul certificrii iniiale i al recertificrii.
However, for surveillance audits, an integration of Totui, pentru auditurile de supraveghere, este
certain elements is possible. posibil o integrare a anumitor elemente.

During SA8000 audits, at least 30% of the audit time Pe durata auditurilor SA8000, cel puin 30% din
spent on site shall be used for group and individual timpul de audit petrecut la faa locului va fi utilizat
interviews with workers. In initial and re-certification pentru interviuri de grup i individuale cu lucrtorii
audits, the number of selected workers depends on organizaiei. n auditurile iniiale i de
the size of the company. In these interviews, recertificare, numrul de lucrtori selectai
representatives from the companys management depinde de mrimea companiei. Pentru aceste
are excluded and the records collected remain interviuri, reprezentanii din managementul
confidential and private to those workers that companiei sunt exclui iar nregistrrile colectate
participate in such activities. rmn confideniale pentru acei lucrtori care au
luat parte la aceste activiti.

The client shall maintain reasonable evidence that Clientul va pstra dovezi rezonabile care s
the requirements of SA8000 standard are being met demonstreze c cerinele standardului SA8000
by its suppliers and subcontractors. sunt ndeplinite de ctre furnizorii i
subcontractanii si.


In order to obtain and maintain the certification, the n scopul obinerii i meninerii certificrii,
organization has to fulfil as a minimum the following organizaia trebuie s ndeplineasc cel puin
obligations towards IQNet Ltd: urmtoarele obligaii fa de IQNet Ltd:

- Comply with the requirements of SA8000 and - S se conformeze cerinelor SA8000 i ale
the applicable national and international legislaiei naionale i internaionale
legislations aplicabile
- Comply with the requirements of these - S se conformeze cerinelor acestor Reguli
Certification Rules de Certificare
- Comply with the requirements on the use of the - S se conformeze cerinelor privind
certificate and certification mark utilizarea certificatului i a mrcii de
- Supply IQNet Ltd with the all necessary and - S pun la dispoziia IQNet Ltd toate
truthful information, in order to fulfil the SA8000 informaiile necesare i reale, n vederea
audit activities and certification decision realizrii activitilor de audit i a lurii
deciziei de certificare pentru SA8000
- Make all the necessary arrangements for the - S fac toate aranjamentele necesare
conduct of the assessment, including pentru efectuarea evalurii, inclusiv
arrangements for document and record review, aranjamentele pentru analiza documentelor
access in all the areas for the personnel i nregistrrilor, accesul n toate zonele
appointed by IQNet Ltd to carry out the pentru personalul desemnat de IQNet Ltd
assessment, surveillance, special audits or for pentru a efectua evaluarea, supravegherea,
auditurile speciale sau pentru investigarea
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investigating complaints reclamaiilor

- Allow auditors of IQNet Ltd to enter the clients - S permit auditorilor IQNet Ltd accesul n
premises at any time, including unannounced toate locaiile clienilor n orice moment,
audits inclusiv pentru cazurile de audituri

- Support the auditors activities in an - S sprijine activitile auditorilor ntr-o

appropriate manner manier corespunztoare

- Allow SAAS and other accreditation bodies to - S permit SAAS i altor organisme de
conduct witness audits at the audited premises acreditare s efectueze audituri martor la
locaiile auditate

- Supply sufficient evidence, that an effective - S furnizeze dovezi suficiente care s

Social Accountability Management System is in confirme c un sistem de management al
place and maintained responsabilitii sociale eficace este
implementat i meninut

- Demonstrate the capability to solve - S demonstreze capacitatea de a rezolva

nonconformities and other requirements neconformitile i alte cerine definite de
defined by the auditors or by the Certification auditori sau de ctre Comitetul de Certificare
- Communicate to IQNet Ltd any situation, which - S comunice ctre IQNet Ltd orice situaie
could affect the certification of the organisation care ar putea influena certificarea
(e.g. pending legal action, problems with organizaiei (de ex. o procedur juridic n
tribunals and NGOs, etc.) derulare, probleme cu tribunale i ONG-uri
- Allow IQNet Ltd to review the records of all - S permit IQNet Ltd s analizeze toate
complaints and corrective actions taken in reclamaiile i aciunile corective ntreprinse
accordance with the requirement of the Social n conformitate cu cerinele sistemului de
Accountability Management System or other management al responsabilitii sociale sau
normative documents cu alte acte normative
- Have procedures in place that ensure workers - S aib proceduri instituite care s asigure
are aware of their right to send a complaint faptul c lucrtorii sunt la curent cu dreptul
directly to the certification body or SAAS lor de a trimite o reclamaie direct la
organismul de certificare sau la SAAS
- Ensure that the workers can apply this - S se asigure c lucrtorii pot pune n
procedure without sanctions or punishment practic aceast procedur fr a fi
sancionai sau pedepsii
- Pay in time the invoices issued by IQNet Ltd - S plteasc la timp facturile emise de
through its Local Representatives in IQNet Ltd, prin Reprezentaii Locali, n
compliance with the signed Certification conformitate cu Contractul de Certificare
Contract and the signed financial Proposal for semnat i cu Oferta financiar pentru
SA8000 Certification Certificarea SA8000 semnat

During the audit activities, IQNet Ltd auditors shall Pe durata activitilor de audit, auditorii IQNet Ltd
have direct access to the organisations trebuie s aib acces direct la conducerea
management. Other persons such as consultants organizaiei. Alte persoane, cum ar fi consultanii,
can participate in the audit as observers. pot participa la audit ca observatori.

The IQNet Ltd audit team may also include Echipa de audit IQNet Ltd poate s includ i
observers (e.g. accreditation body assessors and/or observatori (ex. evaluatori ai organismelor de
auditors in training). acreditare i/sau auditori n formare).

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5.1 Application 5.1 Solicitarea

- The IQNet Ltd application package contains: - Pachetul de solicitare IQNet Ltd conine:
Certification Rules and Application Form. Reguli de Certificare i Formularul de
Application requests shall be sent either solicitare. Solicitrile de ofert pot fi trimise
directly to IQNet Ltd in Switzerland or to IQNet fie direct la IQNet Ltd n Elveia sau ctre
Ltd local representative from the respective reprezentantul local al IQNet Ltd din ara
country. respectiv.
- The certification process is voluntary, and any - Procesul de certificare este voluntar i orice
organisation can apply for certification, by organizaie poate solicita certificarea, prin
completing sections of the Application for completarea seciunilor din formularul
Proposal form (F 002-SA). The stated number Solicitare de ofert (F 002-SA). Numrul
of workers will include seasonal, part time and declarat de angajai va include lucrtorii
temporary workers and subcontractors paid by sezonieri, part-time sau temporari i
the client, either directly or through an subcontractanii pltii de ctre client, fie
employment agency. Calculation of the work direct sau printr-un agent de munc.
force should be based on worker totals during Calculele privind fora de munc ar trebui s
the high season. se bazeze pe numrul total de lucrtori
existeni n sezonul de vrf.
- Applications must include all parts of a - Solicitrile trebuie s includ toate prile
continuous process or premises. All production unui proces continuu i toate locaiile. Toate
lines or services in the process must be liniile de producie sau serviciile din proces
included within the application. trebuie incluse n solicitare.
- Acceptance of the application is the - Acceptarea solicitrii este responsabilitatea
responsibility of IQNet Ltd. IQNet Ltd
- If the application is terminated prior to an - Dac solicitarea este reziliat n prealabil
SA8000 certificate being issued by IQNet Ltd, emiterii unui certificat SA8000 de ctre
the client may be liable for an account IQNet Ltd, clientul poate fi supus unei taxe
cancellation fee. de anulare.
- With the signed Certification Contract, the - Prin semnarea Contractului de Certificare,
candidate accepts the requirements set forth candidatul accept cerinele stabilite n acest
herein. document.

5.2 Application Review 5.2 Analiza solicitrii

- IQNet Ltd (Certification Manager) reviews the - IQNet Ltd (Managerul Certificare) verific
application form for proper completion. dac formularul de solicitare a fost completat
n mod corect.
- If the information provided is not complete, the - n cazul n care informaiile furnizate nu sunt
client is requested to forward missing data. complete, i se cere clientului s completeze
datele lips.
- If SA8000 certification application cannot be - Dac solicitarea de certificare SA8000 nu
accepted by IQNet Ltd, the client has the right poate fi acceptat de IQNet Ltd, clientul are
to reformulate the application. dreptul de a reformula solicitarea.
- If SA8000 certification application is accepted, - Dac solicitarea de certificare SA8000 este
IQNet Ltd verifies the audit duration based on acceptat, IQNet Ltd verific durata auditului
the information provided. pe baza informaiilor primite.
- The audit duration is established considering - Durata auditului este stabilit lundu-se n
aspects such as the specific nature and considerare aspecte cum ar fi tipul specific i
characteristics of each organization, sector caracteristicile fiecrei organizaii,
complexity, risks and number of employees. complexitatea sectorului, riscurile i numrul
de angajai.
- The applicant organisation receives a - Organizaia solicitant primete o ofert

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customized proposal for certification. personalizat pentru certificare.

- The organisation confirms its acceptance of the - Organizaia confirm c accept oferta prin
proposal by signing this document. semnarea acestui document.
- By returning a signed copy of the Certification - Prin returnarea copiei semnate a
Contract, the organization undertakes to Contractului de Certificare, organizaia se
observe the contract terms (including the oblig s respecte termenii contractuali
financial terms), together with the certification (inclusiv termenii financiari), ct i regulile de
rules and the rules for using the IQNet Ltd certificare, regulile pentru folosirea mrcii de
SA8000 certification mark and the SAAS certificare SA8000 IQNet Ltd i a mrcilor
marks. SAAS.
- The contract and proposal are valid for 12 - Contractul i oferta sunt valabile timp de 12
months from the date of the application for luni ncepnd de la data nscris n
certification. If this interval is exceeded, the solicitarea de certificare. Dac este depit
application for certification shall be filled in acest termen, solicitarea de certificare va fi
again and, considering the changes (if completat din nou i se vor lua n
appropriate). IQNet Ltd is entitled to terminate considerare schimbrile aprute (dac va fi
the contract and proposal for certification. cazul). IQNet Ltd are dreptul s rezilieze
contractul i oferta de certificare.

Multi-site certifications shall be conducted in Certificrile organizaiilor cu mai multe puncte de

accordance with the SAAS defined sampling lucru vor fi efectuate n conformitate cu procedura
procedure. A multi-site organization is one with de eantionare definit de SAAS. O organizaie
various sites at which similar activities take place care are mai multe puncte de lucru este cea cu
and where all sites operate under the same centrally locaii diferite n care se desfoar activiti
managed system. It is also important that all sites in similare i care funcioneaz sub acelai sistem
a multi-site audit scheme to be located in the same central de management. Este de asemenea
country and the certification scope should be similar important ca toate punctele de lucru dintr-o
for all sites. schem de audit pe locaii multiple s se
regseasc n aceeai ar iar domeniul de
certificare s fie similar pentru toate punctele de

For multi-site organizations applying for IQNet Ltd Pentru organizaiile cu locaii multiple, care
SA8000 certification, the following SA8000 solicit certificarea IQNet Ltd SA8000,
requirements should be managed centrally: urmtoarele cerine SA8000 trebuie s fie
coordonate la nivel central:
- Control of suppliers; - Controlul furnizorilor;
- Identification and management of training - Identificarea si managementul nevoilor de
needs; instruire;
- Control of system documentation; - Controlul documentaiei de sistem;
- Evaluation and control of corrective actions, - Evaluarea i controlul aciunilor corective,
including root cause analysis and preventive inclusiv analiza cauzelor generatoare i
action; aciunilor preventive;
- Management review; - Analiza efectuat de management;
- Internal audit planning and evaluation of results. - Planificarea auditului intern i evaluarea

5.3 Application Status 5.3 Statutul solicitrii

Once the certification contract is signed, the client Odat ce contractul de certificare este semnat,
receives the status of SA8000 Applicant. clientul primete statutul de Solicitant SA8000.

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5.4 Audit Process 5.4 Procesul de Audit

The audit planning and execution shall take into Planificarea i efectuarea auditului vor ine cont
account all workers, both on-site and off-site, de toi lucrtorii, att cei de la locul de munc ct
including temporary and contract labour. IQNet Ltd i cei care nu sunt la locaie, incluznd lucrtorii
audit program shall address all elements of the temporari i cu contract. Programul de audit al
standard, at each sampled location; and shall be IQNet Ltd trebuie s ia n considerare toate
given access to assess all shifts (crews). elementele standardului, la fiecare locaie
selectat i i se va asigura accesul pentru
evaluarea tuturor schimburilor (echipelor) de

5.4.1 Audit Team Assignment 5.4.1 Desemnarea echipei de audit

IQNet Ltd assigns the most appropriate and IQNet Ltd desemneaz cei mai potrivii i calificai
qualified auditors as members of the audit team. If auditori ca membri ai echipei de audit. Dac este
necessary, the audit team can include experts and necesar, echipa de audit poate include experi i
translators. traductori.

After receiving the information about the audit team Dup primirea informaiilor cu privire la
composition, the organisation could appeal against componena echipei de audit, organizaia poate
the appointment of any particular auditors and/or contesta numirea anumitor auditori i/sau experi
experts if it has evidence that a conflict of interest dac exist dovezi c se creeaz un conflict de
exists. In such a case objective evidence of the interese. ntr-o asemenea situaie, dovezi
conflict of interest has to be sent to IQNet Ltd for its obiective care ilustreaz conflictul de interese
analysis. Final decision will be made by the trebuie s fie trimise la IQNet Ltd pentru a fi
Certification Manager of IQNet Ltd. analizate. Decizia final va fi luat de ctre
Managerul Certificare al IQNet Ltd.

5.4.2 Review of the SA8000 Applicant 5.4.2 Analiza documentaiei solicitantului

Documentation SA8000

If required, the SA8000 Applicant shall provide the Dac este solicitat, Solicitantul SA8000 va pune
social accountability management system la dispoziia Auditorului ef documentaia pentru
documentation to the Lead Auditor, before the sistemul de management al responsabilitii
conduct of Stage I of the initial certification audit. sociale, nainte de a se efectua Etapa 1 a
auditului de certificare iniial.

5.4.3 Pre-visit 5.4.3 Vizita preliminar

Pre-visits are strongly recommended. If requested, Vizitele preliminare sunt recomandate. Dac este
IQNet Ltd may perform a pre-visit, which identifies necesar, IQNet Ltd poate efectua o vizit
gaps and improvement potential at the clients sites, preliminar, prin care s se identifice lipsurile i
without recommending solutions. The pre- potenialul de mbuntire la punctele de lucru
assessment is not considered part of the initial ale clientului, fr a se recomanda soluii.
audit. Evaluarea preliminar nu este considerat ca
parte din auditul iniial.

The main objectives of the pre-visit are: Obiectivele principale ale vizitei preliminare sunt:

- evaluate the level of fulfilment of the SA8000 - evaluarea nivelului de ndeplinire a cerinelor
system requirements; sistemului SA8000;
- planning for subsequent audits; - planificarea auditurilor ulterioare;
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- confirm the requested certification scope; - confirmarea domeniului de certificare

- define the number of employees involved in the - determinarea numrului de angajai implicai
certification scope (including employees with n domeniul de certificare (inclusiv angajaii
specified term contracts, associated to possible cu contracte pe perioade determinate,
seasonal situation, trainees etc.); asociai cu posibile activiti sezoniere,
participani la programe de pregtire etc.);
- obtain information of all applicable - obinerea de informaii despre toate
locations/sites; locaiile/punctele de lucru luate n calcul;
- verify the languages spoken by the personnel - verificarea limbilor vorbite de personalul de
at the facility, and the proportion speaking each la punctele de lucru i a procentajului n care
(verification of information given on the sunt vorbite (verificarea informaiilor oferite
application form) n formularul de solicitare)
- verify the need to engage a translator - verificarea necesitii de angajare a unui
- obtain information about the highest and the - obinerea informaiilor despre cel mai mare
lowest salary; i cel mai mic salariu;
- receive information on working hours and - primirea informaiilor despre programul de
number of shifts; lucru i numrul de schimburi;
- collect information on number of subcontracted - colectarea de informaii despre numrul de
employees; angajai subcontractai;
- verify, if collective working agreements are in - verificarea existenei contractelor colective
place; de munc;
- collect information on individual work contracts; - colectarea informaiilor despre contractele
individuale de munc;
- list applicable national laws and labour - enumerarea legilor naionale i a
contracts; contractelor de munc aplicabile;

The conduct of the pre-visit and the respective date Efectuarea vizitei preliminare i data acesteia
are established by mutual agreement with the client. sunt stabilite de comun acord cu clientul. Clientul
The client will receive a pre-visit plan and the va primi un plan al vizitei preliminare i numele
name(s) of the visiting auditor(s). auditorului (auditorilor) care vor efectua vizita.

The result of the pre-visit is a report in English and Rezultatul vizitei preliminare este un raport n
the local language. limba englez i n limba rii respective.

5.4.4 Initial Audit 5.4.4 Auditul iniial

The SA8000 audit is carried in two stages. For both Auditul SA8000 este efectuat n dou etape.
stages, an audit plan and a report in English and the Pentru ambele etape se vor ntocmi un plan de
local language will be generated. audit i un raport n limba Englez i n limba rii

The client will receive an audit plan prior to each Clientul va primi un plan de audit naintea fiecrui
audit. These documents shall include the assigned audit. Aceste documente vor include numele
audit team members and audit dates. membrilor desemnai n echipa de audit i datele

An audit report will be sent to the client after the Un raport de audit va fi trimis clientului dup
conclusion of assessment activities. finalizarea activitilor de evaluare.

All documents supplied by IQNet Ltd or by the Toate documentele furnizate de IQNet Ltd sau de
auditors assigned by IQNet Ltd (e.g. audit reports), ctre auditorii desemnai de IQNet Ltd (ex.
shall remain in the property of IQNet Ltd, and rapoarte de audit), vor rmne proprietatea IQNet
cannot be supplied to third parties, except the Ltd, i nu pot fi oferite unor tere pri, exceptnd
Accreditation Body SAAS; neither may be used for Organismul de Acreditare SAAS; acestea nu vor
other purposes besides the agreed audits and putea fi folosite n alte scopuri dect activitile de
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certification activities. SA8000 audit reports can be audit i certificare convenite. Rapoartele de audit
made available to SAAS at any time. All reports SA8000 pot fi puse la dispoziia SAAS n orice
shall be kept confidential, according to the moment. Toate rapoartele vor fi pstrate
agreement between SAAS and IQNet Ltd. confideniale, n conformitate cu acordul dintre
SAAS i IQNet Ltd.

Stage 1: Etapa 1:
In most cases, the stage 1 audit is performed at the n majoritatea cazurilor, etapa 1 a auditului este
clients premises, with the purpose of evaluating the efectuat la sediul clientului, cu scopul evalurii
level of preparation of the organisation wanting to nivelului de pregtire al organizaiei care dorete
proceed towards certification. s se certifice.

Stage 1 consists of the following steps: Etapa 1 const din urmtorii pai:
- planning of the audit; - planificarea auditului;
- assessing the client's management system - evaluarea documentaiei sistemului de
documentation; management al clientului;
- evaluating the client's location and site-specific - evaluarea sediului clientului i a condiiilor
conditions and undertaking discussions with specifice locaiei i discuii cu personalul
the client's personnel to determine the clientului pentru a determina pregtirea
preparedness for the stage 2 audit; pentru etapa 2 a auditului;
- reviewing the client's status and understanding - verificarea stadiului clientului precum i
regarding requirements of the SA8000 msura n care acesta a neles cerinele
standard, in particular with respect to the standardului SA8000, n special cu privire la
identification of key performance or significant identificarea performanei cheie sau a
aspects, processes, objectives and operation aspectelor, proceselor, obiectivelor
of the management system; semnificative i a funcionrii sistemului de
- collecting necessary information regarding the - colectarea informaiilor necesare cu privire la
scope of the management system, processes domeniul sistemului de management, la
and location(s) of the client, and related procese i locaia (locaiile) clientului, i
statutory and regulatory aspects and aspectele legale i reglementate aferente i
compliance (e.g. legal aspects of the client's ndeplinirea lor (ex. aspectele legale ale
operation, associated risks, etc.); operaiunilor clientului, riscuri asociate etc.)
- review the allocation of resources for stage 2 - analiza alocrii de resurse pentru etapa 2 a
audit and agree with the client on the details of auditului i stabilirea, de comun acord cu
the stage 2 audit; clientul, a detaliilor pentru etapa 2 a
- provide a focus for planning the stage 2 audit - furnizarea unui punct de plecare pentru
by gaining a sufficient understanding of the etapa 2 a auditului prin nelegerea
client's management system and site suficient a sistemului de management al
operations in the context of possible significant clientului i a activitilor de la faa locului,
aspects; inndu-se cont de posibilele aspecte
- evaluating if the internal audits and - evaluarea dac auditurile interne i analiza
management review are being planned and efectuat de management sunt planificate i
performed, and that the level of implementation efectuate, ct i dac nivelul de
of the management system substantiates that implementare a sistemului de management
the client is ready for the stage 2 audit; dovedete c clientul este pregtit pentru
etapa 2 a auditului;
- documenting the findings in the Stage 1 Audit - documentarea constatrilor n Raportul de
Report and communicating them to the Audit pentru etap 1 i comunicarea
organization. acestora organizaiei.

If the results of Stage 1 audit indicate that the Dac rezultatele auditului etapa 1 indic faptul c
organisation is ready to proceed to Stage 2, the organizaia este pregtit sa treac la etapa 2,
Lead Auditor draws up and forwards to the Auditorul ef ntocmete i transmite organizaiei
organization the Audit Plan for Stage 2. un Plan de Audit pentru etapa 2.
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Stage 2: Etapa 2:
During the audit, the audit team shall verify the level Pe durata auditului, echipa de audit va verifica
of conformity of the implemented system with the nivelul de conformare a sistemului implementat
requirements of the SA8000 standard. The client cu cerinele standardului SA8000. Clientul va fi
shall agree to supply any documents, which can be de acord s furnizeze orice documente, care pot
requested within the audit scope, and to allow the fi solicitate n cadrul domeniului auditului i s
access of the audit team to the places included in permit accesul echipei de audit n locurile
the audit scope, as well the contact of all incluse n domeniul auditului, ct i contactul cu
correspondent employees, without management toi angajaii vizai, fr participarea conducerii.

The client recognizes the independence of the audit Clientul recunoate independena echipei de
team and commits itself not to make any offers that audit i se angajeaz s nu fac niciun fel de
could compromise that independence, such as oferte care ar putea s compromit aceast
asking for consulting services. independen, cum ar fi s cear servicii de

IQNet Ltd ensures the maintenance of IQNet Ltd asigur pstrarea confidenialitii pe
confidentiality during the certification process. durata procesului de certificare.

The Stage 2 audit consists of the following steps: Etapa 2 a auditului const n urmtorii pai:
- Audit planning: - Planificarea auditului:
- Audit conduct including: - Efectuarea auditului incluznd:
o verification of the solution of Stage I o verificarea soluionrii
findings; constatrilor fcute la etapa 1;
o information and evidence about o informaii i dovezi privind
conformity to all requirements of the conformitatea cu toate cerinele
SA8000 and applicable legislation; SA8000 i cu legislaia n
o assessment of performance o evaluarea monitorizrii,
monitoring, measuring, reporting msurrii, raportrii i analizrii
and reviewing against key performanei n raport cu
performance objectives and targets obiectivele cheie i intele
(consistent with the expectations in (consecvent cu ateptrile
SA8000); standardului SA8000);
o assessment of client's management o evaluarea sistemului de
system and performance as regards management al clientului i a
legal compliance; performanei n ceea ce privete
conformarea legal;
o assessment of the operational o evaluarea controlului operaional
control of the client's processes; al proceselor clientului;
o assessment of internal auditing and o evaluarea auditului intern i a
management review; analizei efectuate de
o assessment of management o evaluarea responsabilitii
responsibility for the client's managementului pentru politicile
policies; clientului;
o assessment of links between the o evaluarea legturilor dintre
normative requirements, policy, cerinele normative, politica,
performance objectives and targets obiectivele i intele de
(consistent with the expectations in performan (consecvent cu
SA8000), any applicable legal ateptrile standardului SA8000),
requirements, responsibilities, orice cerine legale n vigoare,
competence of personnel, responsabiliti, competena
operations, procedures, personalului, operaiuni,
performance data, internal audit proceduri, date de performan,
findings and conclusions. constatri i concluzii ale
auditului intern.
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- Establishing the audit conclusions/findings, - Stabilirea constatrilor/concluziilor auditului,

documenting them in the Audit Report and documentarea acestora n Raportul de Audit
communication to the organization. The Audit i comunicarea lor organizaiei. Raportul de
Report identifies non-conformities, Audit identific neconformitile, observaiile
observations and improvement opportunities, i oportunitile de mbuntire fr a
without recommending solutions. recomanda soluii.
- Establishing and documenting by the - Stabilirea i documentarea de ctre
organization, in the Audit Report, of the root organizaie, n Raportul de Audit, a analizei
cause analysis, correction, corrective actions, cauzelor generatoare, coreciilor, aciunilor
deadlines for implementation and responsible corective, termenelor limit pentru
persons. The answer of the client with the implementare i stabilirea persoanelor
above-mentioned report shall be sent to the responsabile. Rspunsul clientului cu privire
Lead Auditor within the time set by the audit la raportul mai sus menionat va fi trimis
team, in general within 2 months after the audit Auditorului ef n perioada de timp stabilit
ends; de ctre echipa de audit, n general n 2 luni
dup ce auditul s-a ncheiat;
- Review for adequacy by the Lead Auditor of - Analiza de ctre Auditorul ef dac aciunile
the corrective actions proposed by the corective propuse de ctre organizaie sunt
organization; adecvate;
- Completion of the audit report and sending the - Completarea raportului de audit i trimiterea
audit documents related to the organization to documentelor de audit ale organizaiei la
IQNet Ltd. IQNet Ltd.

5.5 Classification of the findings 5.5 Clasificarea constatrilor

The audit findings (regardless of the audit type Constatrile auditului (indiferent de tipul de audit
certification, surveillance, re-certification) are certificare, supraveghere, recertificare) sunt
classified by IQNet Ltd into: clasificate de IQNet Ltd n:

- non-conformities (major and minor) - neconformiti (majore i minore)

- observations - observaii

- opportunities for improvement - oportuniti de mbuntire

A major non-conformity can be raised for one of O neconformitate major poate aprea din
the following reasons: urmtoarele cauze:

- the absence of, or total breakdown of a system - lipsa sau eecul total al unui sistem de a
to meet an SA8000 requirements. A number of ndeplini cerinele SA8000. Un numr de
minor non-conformities against one requirement neconformiti minore la una dintre cerine
can represent a total breakdown of the system poate reprezenta un eec total al sistemului
and thus be considered a major non-conformity; considerndu-se astfel o neconformitate

- a non-conformity that judgement and - o neconfomitate pe care analiza logic i

experience indicate is likely either to result in experiena o pot indica ca posibil factor
the failure of the social accountability determinant al eurii sistemului de
management system in meeting its goals and management al responsabilitii sociale n a-
expectations or to materially reduce its ability to i ndeplini obiectivele i ateptrile propuse
assure control of its policies and directives in sau care poate determina reducerea
the workplace to protect its workers; capacitii acestuia de a asigura controlul
politicilor i directivelor la locul de munc ct
i de protejare a lucrtorilor;

- a non-conformity that poses and imminent - o neconformitate care presupune o

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threat to the health and safety of workers. ameninare iminent a sntii i a

siguranei angajailor.

A minor non-conformity is a failure to comply with O neconformitate minor reprezint o lips a

SA8000 which, based on judgement and conformrii la SA8000 care, bazndu-ne pe
experience, is not likely to result in the failure of the logic i experien, e puin probabil s determine
social accountability management system or reduce nefuncionarea sistemului de management al
its ability to assure the ongoing viability and responsabilitii sociale sau s reduc
effectiveness of policies and procedures to protect capacitatea acestuia de a asigura o viabilitate i
its workers rights. It may be one of the following: eficacitate permanent a politicilor si procedurilor
n protejarea drepturile lucrtorilor. Poate fi una
dintre urmtoarele situaii:

- a failure of oversight in some part of the - o eroare n supravegherea unei pri din
organizations social accountability sistemul de management al responsabilitii
management system relative to SA8000 which sociale cu privire la standardul SA8000 i
is not systemic in nature; care nu este de natur sistemic;

- a single observed lapse in following one item of - o singur scpare observat n respectarea
a companys social accountability management unui element din sistemul de management al
system. responsabilitii sociale al companiei.

An observation is not a non-conformity but may O observaie nu reprezint o neconformitate dar

lead to a non-conformity if it is not corrected. poate conduce la o neconformitate dac nu este

The opportunities for improvement are related to Oportunitile de mbuntire sunt legate de
the organizations areas/processes which meet the ariile/procesele organizaiei care ntrunesc
minimum requirements but might be improved. cerinele minime dar care pot fi mbuntite.

5.6 Non-conformity management 5.6 Managementul neconformitilor

Non-conformities cannot be closed during the audit Neconformitile nu pot fi nchise n timpul
in which they were issued. IQNet Ltd requires the auditului n care au fost deschise. IQNet Ltd cere
organization to submit root cause analysis and organizaiei s transmit analiza cauzelor
evidence of systemic corrective action for each non- generatoare i dovezi ale aciunilor corective
conformity issued. sistemice pentru fiecare neconformitate deschis.

Social accountability management systems shall not Sistemele de management al responsabilitii

be certified to SA8000 if any open major non- sociale nu vor fi certificate SA8000 dac exist
conformities to SA8000 exist. The organization shall neconformiti majore deschise pentru standardul
determine the root cause and undertake the SA8000. Organizaia trebuie s determine cauza
corrective actions within a lap of time established by generatoare i s ntreprind aciuni corective
common agreement with IQNet Ltd. The ntr-un interval de timp stabilit prin acord comun
implementation of the corrective actions shall be cu IQNet Ltd. Implementarea aciunilor corective
normally verified through a follow-up audit on-site trebuie verificat n mod normal printr-un audit de
(unannounced) or, in limited and appropriate cases, urmrire la sediu (neanunat) sau, n anumite
through document review. The costs for the follow- cazuri justificate, prin analiza documentelor.
up audit shall be paid by the organization. Costurile pentru auditul de urmrire vor fi
suportate de ctre organizaie.

If the follow-up audit cannot be carried out until the Dac auditul de urmrire nu poate fi efectuat
deadline or the organization has not implemented pn la data limit sau dac organizaia nu a
the adequate corrective actions, a complete stage 2 implementat aciunile corective adecvate, etapa 2
audit shall be repeated. a auditului va fi repetat n ntregime.

If an audit must be terminated for lack of proper or Dac un audit trebuie s se ncheie din cauza
adequate system implementation, a re-audit must lipsei implementrii corecte sau adecvate a
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be done from the beginning of the process. sistemului, trebuie s se fac o re-auditare de la
nceputul procesului.

Minor non-conformities may remain open for a Neconformitile minore pot rmne deschise
specified period, not longer than 6 months, to allow pentru o perioad delimitat, ns nu mai mult de
sufficient time to close them effectively. 6 luni, pentru a se acorda timp suficient pentru
nchiderea lor eficace.

5.7 Analysis of the Audit Report and of the 5.7 Analiza Raportului de Audit i a Raportului
Corrective Actions Report de Aciuni Corective

The audit report and the corrective actions report Raportul de audit i raportul de aciuni corective
proposed by the client are verified by IQNet Ltd, propuse de client sunt verificate de IQNet Ltd,
who will make the decision on the following steps in care va lua decizia asupra urmtorilor pai n
the certification process. procesul de certificare.

The audit report is valid for a maximum of one year Raportul de audit este valabil maximum 1 an de
from its issue date. After this period, decisions la data emiterii sale. Dup aceast perioad,
concerning the certification based upon that audit deciziile privind certificarea nu mai pot fi luate n
cannot be made, and therefore a new audit is baza aceluiai audit i de aceea se impune un
required in case the process is to be continued. For nou audit n situaia n care procesul se continu.
SA8000 certification, the 6-month surveillance cycle Pentru certificarea SA8000, trebuie s fie
shall be complied with. ndeplinit un ciclu de supraveghere de 6 luni.

5.8 Certification Decision 5.8 Decizia de certificare

The certification decision is made by the IQNet Ltd Decizia de certificare este luat de comitetul de
certification committee, after all major certificare al IQNet Ltd, dup ce au fost nchise
nonconformities are closed. Minor nonconformities toate neconformitile majore. Neconformitile
may remain open, and the SA8000 certification may minore pot rmne deschise iar certificarea
be granted irrespectively. The certification SA8000 poate fi acordat. Comitetul de
committee may request additional actions from the certificare poate solicita clientului aciuni
client, in case there are still open points. This suplimentare n cazul n care exist nc puncte
decision shall be communicated in writing to the deschise. Aceast decizie trebuie s fie
client, within two months after receipt of the comunicat n scris clientului, n decurs de 2 luni
Corrective Action Report (CAR) by IQNet Ltd, de la primirea Raportului de Aciuni Corective
except in cases which are duly justified. (CAR) de ctre IQNet Ltd, exceptnd cazurile
justificate corespunztor.

5.9 SA8000 Certificate 5.9 Certificatul SA8000

Each SA8000 certificate is assigned with and Fiecrui certificat SA8000 i se atribuie un numr
unique identification number and valid for three unic de identificare i este valabil timp de 3 ani de
years, from the date of the Certification Committee la data deciziei de aprobare a certificrii luat de
decision to approve certification. Its validity and Comitetul de Certificare. Valabilitatea i domeniul
scope may be verified in the online IQNet Ltd list of de aplicare ale acestuia pot fi verificate n lista
certified customers. online cu clienii certificai IQNet Ltd.

IQNet Ltd SA8000 certificate contains the following: Certificatul SA8000 IQNet Ltd conine
- the unique certificate number - numrul unic de certificat
- the certified client name - numele clientului certificat
- the address of the registered office and of the - adresa sediului social i a punctelor de lucru
- the scope including all the activities for related - domeniul de aplicare incluznd toate
products and services; activitile pentru produsele i serviciile
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- the edition of the SA8000 standard to which the - ediia standardului SA8000 aplicabil
certification applies; certificrii;
- the date of issue and expiration of the - data emiterii i data de expirare a
certificate; certificatului;
- the IQNet Ltd SA8000 certification mark and - marca de certificare SA8000 a IQNet Ltd i
SAAS SA8000 mark; marca SA8000 a SAAS;
- any remote sites which are part of the social - toate punctele de lucru care fac parte din
management system, including both their sistemul de management al responsabilitii
location and scope (if different); sociale, indicndu-se att locaia acestora
ct i domeniul (dac este diferit);

The SA8000 certificate can never guarantee the Certificatul SA8000 nu poate niciodat s
fulfilment of the applicable legal contracts. garanteze respectarea contractelor legale

The holder of an IQNet Ltd SA8000 certificate may Certificatul SA8000 emis de IQNet Ltd i permite
use this for all business purposes, in particular for deintorului acestuia s l utilizeze n scop de
tenders, order confirmations and agreements with afaceri, n special pentru licitaii, confirmri de
clients. comenzi i acorduri cu clienii.

5.10 Marks 5.10 Mrcile de certificare

Together with the certificate, the certified client mpreun cu certificatul, clientul certificat
receives the right to use the SA8000 certification primete dreptul de a utiliza marca de certificare
mark of IQNet Ltd. This mark may be combined with SA8000 a IQNet Ltd. Aceast marc poate fi
the SAAS SA8000 accreditation mark and may only combinat cu marca de acreditare SA8000 a
be used: SAAS i poate fi folosit numai:

with the name of the certified company cu numele companiei certificate

with reference to applicable standard cu referire la standardul aplicabil

within the validity period of the certificate pe perioada de valabilitate a certificatului

within the certified scope/area n cadrul domeniului/ariei certificate

by the certified company (the legal first owner) de ctre compania certificat
(proprietarul legal)

without any changes fr nicio modificare

in colours as specified by IQNet Ltd and by n culorile specificate de IQNet Ltd i de

SAAS, enlarging or reducing is allowed (but in a SAAS, mrirea i reducerea sunt permise
size which makes all the features of the mark clearly (dar numai ntr-o msur care asigur
distinguishable) identificarea clar a caracteristicilor
on a clearly contrasting background; pe un fundal clar;

on documents, signs, advertising media pe documente, firme, reclame

in general company documents with a clear n documentele companiei cu o descriere
description of the certificate coverage/scope clar a domeniului de certificare
not on products, its labelling or packaging, or in nu se utilizeaz pe produse, pe etichetele
such a way as to suggest that IQNet Ltd or SAAS sau ambalajele acestora, sau n alte
have certified or approved any product, process or circumstane similare care s sugereze
service of a certified facility, or in any other c IQNet Ltd sau SAAS au certificat sau
misleading manner; aprobat un produs, proces sau serviciu al
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unei uniti certificate sau n orice alt

form neltoare;

The SAAS SA8000 accreditation mark must always Marca de acreditare SA8000 a SAAS trebuie s
be used in connection with the SA8000 certification fie folosit ntotdeauna mpreun cu marca de
mark of IQNet. When using the SAAS SA8000 certificare SA8000 a IQNet. Atunci cnd se
accreditation mark, its size must be of a similar size folosete marca de acreditare SA8000 a SAAS,
to the IQNet Ltd SA8000 certification mark. dimensiunea sa trebuie s fie identic cu
dimensiunea mrcii de certificare SA8000
aIQNet Ltd.

The certified organisation may use the IQNet Ltd Organizatia certificat poate folosi sigla IQNet
logo in association with the Marks but shall not use Ltd n asociere cu mrcile dar nu trebuie sa
the Marks with the logos, emblems or brands of any utilizeze mrcile cu siglele, emblemele sau marca
other organisation. de brand ale niciunei alte organizaii.

The following marks shall be used: Se vor folosi urmtoarele mrci:

5.11 Information after Granting of SA8000 5.11 Informaii dup acordarea

Certificates Certificatelor SA8000

The certified organisation accepts to inform IQNet Organizaia certificat accept s informeze fr
Ltd without delay of any significant changes in its ntrziere IQNet Ltd n legtur cu orice
organizational structure and in its management modificri semnificative survenite n structura sa
system. Whenever justified, these changes may organizaional i n sistemul su de
lead to an extraordinary audit, in which at least the management. Atunci cnd este justificat, aceste
verification of the usage of the SA8000 Certification schimbri pot determina un audit extraordinar, n
Mark will be audited, as well as the functions, which care se va audita cel puin utilizarea Mrcii de
are considered as being mandatory for the SA8000 Certificare SA8000, dar i funciile considerate
Standard: Child Labour, Forced Labour, Health obligatorii pentru standardul SA8000: Munca
and Safety, Freedom of Association & Right to copilului, Munca forat, Sntate i
Collective Bargaining, Discrimination, securitate, Libertatea de asociere i dreptul la
Disciplinary Practices, Working Hours, negocieri colective, Discriminare, Practici
Remuneration, Management Systems. disciplinare, Ore de lucru, Salarizare,
Sisteme de management.

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The SA8000 certificate is valid for a maximum of 3 Certificatul SA8000 este valabil pe o perioad de
years from the issuing date, provided that the maximum 3 ani de la data emiterii, cu condiia
management system is maintained implemented meninerii implementrii i eficacitii sistemului
and effective. This shall be demonstrated during the de management. Acest lucru se va demonstra pe
surveillance audits. Before the certificate expiry, a parcursul auditurilor de supraveghere. nainte de
recertification audit shall be carried out and a new expirarea certificatului, se va efectua un audit de
certification cycle shall begin. recertificare iniiindu-se astfel un nou ciclu de

6.1 Surveillance Audits 6.1 Auditurile de Supraveghere

During the validity of the SA8000 certificate, IQNet Pe perioada valabilitii certificatului SA8000,
Ltd will conduct a surveillance audit every 6 months, IQNet Ltd va efectua un audit de supraveghere la
following the relevant procedures. If requested, the fiecare 6 luni, respectnd procedurile n vigoare.
IQNet Ltd certification committee can decide to Dac este nevoie, comitetul de certificare IQNet
anticipate a surveillance audit. The second Ltd poate stabili s anticipeze un audit de
surveillance audit will be the mandatory supraveghere. Al doilea audit de supraveghere
unannounced audit. va fi obligatoriu neanunat.

If necessary, additional surveillance audits or Dac este necesar, se pot efectua audituri de
unscheduled audits (Surprise audits) can be supraveghere suplimentare sau audituri
carried out. The reason for such audits can be: neprogramate (Audituri surpriz). Motivul unor
significant changes in the organisation of the asemenea audituri poate fi reprezentat de:
certified client, restructure, changes of human schimbri semnificative n organizaia clientului
resources and equipment, or as a result of a claim certificat, restructurare, modificarea n cadrul
or appeal against the certified organisation. resurselor umane i echipamentelor, sau ca
rezultat al unei reclamaii sau apel mpotriva
organizaiei certificate.

In these cases, the costs of the additional audit will n aceste cazuri, costurile auditului suplimentar
be paid by the certified organisation. vor fi suportate de ctre organizaia certificat.

The intervals of the surveillance audits are defined Intervalele auditurilor de supraveghere sunt
by IQNet Ltd and the effective dates will be definite de IQNet Ltd i datele propriu-zise vor fi
established in agreement with the Lead Auditor, stabilite n acord cu Auditorul ef, n intervalul de
within the specified interval. Once the dates have timp specificat. Odat ce datele au fost convenite
been agreed by the client, postponements are not de ctre client, nu se permit amnri, excepie
allowed, except in cases duly justified. facnd cazurile justificate n mod corespunztor.

Each on-site surveillance audit shall include an audit Orice audit de supraveghere la faa locului va
of: include un audit de:
- management system, including management - sistem de management, inclusiv analiza
review, internal audits and corrective actions; efectuat de management, audituri interne i
aciuni corective;
- complaints and organization response; - reclamaiile i rspunsurile organizaiei;
- worker training and worker awareness of the - instruirea i contientizarea lucrtorilor cu
SA8000 management system and its impact on privire la sistemul de management SA8000 i
individuals; a impactului acestuia asupra fiecrui individ;
- effectiveness of the corrective actions and - eficacitatea aciunilor corective i verificarea
verification since the last audit; acestora ncepnd de la ultimul audit;
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- overall health and safety risk assessment, - evaluarea general a riscului asupra sntii
including incidence of accidents and fatalities; i securitii, inclusiv apariia accidentelor i a
accidentelor mortale;
- worker representative role and activities to date; - rolul reprezentantului lucrtorilor i activitile
sale pn la aceast dat;
- working hours (including during high season, if - ore de lucru (inclusiv cele din sezonul de
any); vrf, dac este cazul);
- basic needs wage. - salariul care s acopere nevoile de baz.

Besides, the above-mentioned, each surveillance Pe lng cele menionate mai sus, fiecare audit
audit shall include additional SA8000 elements in de supraveghere va include elemente
order to ensure the examination of all elements suplimentare SA8000 pentru a asigura
within each three year cycle. examinarea tuturor elementelor n perioada
fiecrui ciclu de 3 ani.

6.2 Analysis of the Surveillance Audit Report 6.2 Analiza Raportului de Audit de
and of the Corrective Actions Report Supraveghere i a Raportului de Aciuni

The audit report and the corrective actions proposed Raportul de audit i aciunile corective propuse
by the client are verified by IQNet Ltd, who will de ctre client sunt verificate de ctre IQNet Ltd,
make the decision on the following steps in the care va decide cu privire la paii urmtori ai
certification process. procesului de certificare.

The audit report is valid for one year maximum, Raportul de audit este valabil timp de maximum 1
counted from its issue date. After this period, an de la data emiterii. Dup aceast perioad, nu
decisions concerning the certification based upon se mai pot lua decizii privind certificarea pe baza
that audit cannot be made, and therefore a new aceluiai audit i de aceea este necesar un nou
audit is required in case the process is to be audit n situaia n care procesul urmeaz s fie
continued. For SA8000 certification, the 6-month continuat. Pentru certificarea SA8000, trebuie s
surveillance cycle has to be considered. se ia n considerare ciclul de supraveghere de 6

6.3 Decision of Maintaining the Certificate 6.3 Decizia de Meninere a Certificatului

The audit report and the corrective actions report Raportul de audit i raportul aciunilor corective
are submitted to the IQNet Ltd Certification sunt transmise Managerului de Certificare al
Manager, who makes a decision concerning the IQNet Ltd, care ia decizia privind meninerea
maintenance of the certification. certificrii.
If, during the surveillance audits, major non- Dac pe parcursul auditurilor de supraveghere,
conformities are found, the deadline to be solved or sunt identificate neconformiti majore, termenul
documented to a minor is of 6 months. limit pentru rezolvarea acestora sau pentru
documentarea lor ca fiind minore este de 6 luni.
The Certification Manager can decide taking into Managerul de Certificare poate decide s ia n
account the following situations: considerare urmtoarele situaii:
- Maintenance of the SA8000 certificate - Meninerea certificatului SA8000
- Maintenance of the SA8000 certificate: with - Meninerea certificatului SA8000: cu anumite
some risk mitigation measures, e.g. msuri de reducere a riscului, de ex. audituri
surveillance audits de supraveghere
- Special audits to verify the successful - Audituri speciale pentru verificarea
implementation of the proposed corrective implementrii cu succes a aciunilor
actions; corective propuse;
- Temporary suspension of the SA8000 - Suspendarea temporar a certificatului
certificate (Certification Committee decision SA8000 (este necesar decizia Comitetului
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required) de Certificare)
- Withdrawal of the SA8000 certificate - Retragerea certificatului SA8000 (este
(Certification Committee decision required) necesar decizia Comitetului de Certificare)



7.1 Re-certification Audits 7.1 Audituri de recertificare

Re-certification audit of the SA8000 certificate shall Auditul de recertificare SA8000 va fi efectuat
be carried out before the validity of the certificate nainte de expirarea valabilitii certificatului.

The re-certification audit shall re-assess the Auditul de recertificare va reevalua eficacitatea
effectiveness of the policies and actions defined in politicilor si aciunilor definite n sistemul de
the social accountability management system and management al responsabilitii sociale i
the overall effectiveness of the management system eficacitatea general a sistemului de
in its entirety, taking into consideration internal and management n ansamblul su, lundu-se n
external changes which may have affected the considerare schimbrile interne i externe care
social management system. puteau s fi afectat sistemul de management

The recertification audit covers all the standard Auditul de recertificare acoper toate cerinele
requirements and includes the document review as standardului i include analiza documentelor i a
well as the review of the previous surveillance audit rapoartelor de audit de supraveghere anterioare.

The re-certification audits shall include an on-site Auditurile de recertificare vor include un audit la faa
audit and is carried out similar to Stage 2 of the locului, efectuat n mod similar cu etapa 2 a
initial audit. The re-certification audit may have a auditului iniial. Auditul de recertificare poate avea
stage I audit only in the situations where there have etap 1 de audit numai n situaiile n care exist
been significant changes to the management schimbri semnificative ale sistemului de
system, the client or the context in which the management, ale clientului sau a contextului n care
management system is operating. sistemul de management funcioneaz.

7.2 Analysis of the Re-certification Report 7.2 Analiza Raportului de Recertificare

and Corrective Actions Report i a Raportului de Aciuni Corective

The audit report and the corrective actions report Raportul de audit i raportul de aciuni corective
proposed by the client are verified by IQNet Ltd, propuse de client sunt verificate de IQNet Ltd,
who will make the decision on the following steps in care va decide cu privire la paii urmtori ai
the certification process. procesului de certificare.

The audit report is valid for one year maximum, Raportul de audit este valabil timp de maximum 1
counted from its issue date. After this period, an de la data emiterii. Dup aceast perioad, nu
decisions concerning the certification based upon se mai pot lua decizii privind certificarea pe baza
that audit cannot be made, and therefore a new aceluiai audit i de aceea este necesar un nou
audit is required in case the process is to be audit n situaia n care procesul urmeaz s fie
continued. continuat.

7.3 Decision on the Renewal of the SA8000 7.3 Decizia asupra rennoirii
Certificate Certificatului SA8000

The audit report and the corrective actions report Raportul de audit i raportul de aciuni corective
are submitted to the certification committee, who sunt trimise comitetului de certificare care ia o
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SA8000 Certification Rules I 011-SA

makes a decision concerning the re-certification of decizie cu privire la recertificarea clientului. Acest
the client. This committee can decide taking into comitet poate decide lund n considerare
account the following situations: urmtoarele situaii:
- Renewal of the SA8000 certificate; - Rennoirea certificatului SA8000;
- Renewal of the SA8000 certificate, with - Rennoirea certificatului SA8000, cu audituri
additional surveillance audits; de supraveghere suplimentare;
- Conducting special surveillance audits to verify - Efectuarea unor audituri de supraveghere
the implementation of the proposed corrective speciale pentru a verifica implementarea
actions; aciunilor corective propuse;
- Non-renewal of the SA8000 certificate. - Nu se rennoiete certificatul SA8000.

The renewal of the SA8000 certificate is valid for a Rennoirea certificatului SA8000 este valabil
maximum, consecutive period of 3 years. During pentru o perioad maxim de 3 ani consecutiv. n
this period, the system of the certified organisation aceast perioad, sistemul organizaiei certificate
will be submitted to the surveillance described in va fi supus supravegherii descrise n seciunea 6
section 6 of these certification rules. a acestor reguli de certificare.



IQNet Ltd considers all requests regarding IQNet Ltd ia n considerare toate cererile privind
enlargement of the certification scope as an lrgirea domeniului de certificare ca extindere a
extension of the SA8000 certificate. certificatului SA8000.

Further to the written notification in this regards n urma notificrii scrise primite de la client cu
received from the client, IQNet Ltd shall decide privire la acest aspect, IQNet Ltd va decide dac:
- the changes do not substantially affect the - schimbrile nu afecteaz n mod substanial
certification terms and they shall be verified condiiile certificrii i dac acestea vor fi
during the next scheduled audit; verificate pe parcursul urmtorului audit
- the changes affect the certification terms and a - schimbrile afecteaz condiiile certificrii i
special audit is required; dac este necesar un audit special;
- the changes lead to the conduct of an initial - schimbrile impun efectuarea unui audit
audit. iniial.

In the last 2 of the above-mentioned cases, IQNet n ultimele 2 cazuri menionate mai sus, IQNet
Ltd shall issue a new financial proposal to the Ltd va emite o nou ofert financiar organizaiei.


9.1 Notice of changes by IQNet Ltd 9.1 Notificarea modificrilor de ctre IQNet

Where important changes in the certification rules n cazul n care sunt anticipate modificri
and/or the reference standard are anticipated, IQNet importante ale regulilor de certificare i/sau a
Ltd shall: standardului de referin, IQNet Ltd trebuie s:
- notify the affected organizations; - anune organizaiile afectate;
- specify the date when the changes shall enter - specifice data la care vor intra n vigoare
into force, granting a reasonable period of time schimbrile, acordnd o perioad de timp
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SA8000 Certification Rules I 011-SA

for compliance. rezonabil pentru conformare.

The organization (if already certified or undergoing Organizaia (dac este deja certificat sau n curs
certification) is entitled to waive the certification de certificare) este ndreptit s renune la
should it consider that it cannot comply with the new certificare dac consider c nu poate ndeplini
requirements. Such a decision should be notified in noile cerine. O asemenea decizie trebuie s fie
writing and sent to IQNet Ltd with at least 30 days anunat n scris i trimis la IQNet Ltd cu cel
before the deadline for compliance. puin 30 de zile nainte de termenul limit stabilit
pentru conformare.

9.2 Notice of changes by the organization 9.2 Notificarea schimbrilor de ctre


The organization shall inform IQNet Ltd, without Organizaia va informa fr ntrziere IQNet Ltd,
delay, of any changes that might affect the cu privire la orice schimbri care ar putea afecta
capability of the management system to continue to capacitatea sistemului de management de a
fulfil the requirements, such as: continua s ndeplineasc cerinele, cum ar fi:
- the legal, commercial, organizational status or - statutul legal, comercial, organizaional sau
ownership; proprietate;
- organization and management (e.g. key - organizaia i managementul (de ex.
managerial, decision-making or technical staff); personal managerial cheie, factori de decizie
sau personal tehnic);
- contact address and sites; - adresa de contact i punctele de lucru;
- scope of operations under the certified - domeniul de activitate acoperit de sistemul
management system, and de management certificat i
- major changes to the management system and - schimbrile majore din sistemul de
processes. management i la nivelul proceselor.



A certified organization may waive at any time the O organizaie certificat poate renuna la
certification by the means of an official notification certificare n orice moment printr-o notificare
sent to IQNet Ltd with at least 3 months notice. oficial trimis la IQNet Ltd cu cel puin 3 luni n
IQNet Ltd is authorized to invoice the organization avans. IQNet Ltd este autorizat s emit facturi
for all the activities carried out before this takes organizaiei pentru toate activitile efectuate
effect. nainte ca aceasta s intre n vigoare.

The non-fulfilment of the requirements established Nendeplinirea cerinelor stabilite prin Contractul
by Certification Contract and Certification Rules can de Certificare i prin Regulile de Certificare poate
lead to the application of the following: conduce la aplicarea urmtoarelor:

A. Warning A. Avertisment

This is a strong request to the client, in case the Este o solicitare ferm adresat clientului, n
certification committee detects non-conformities, situaia n care comitetul de certificare identific
which are unresolved. The client is requested to neconformiti care nu sunt rezolvate. Clientului i
correct these non-conformities within the defined se cere s corecteze aceste neconformiti ntr-o
time frame. perioad de timp determinat.

B. Temporary Suspension of the SA8000 B. Suspendarea temporar a Certificatului

Certificate SA8000
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SA8000 Certification Rules I 011-SA

Certification shall be suspended in cases where, for Certificarea va fi suspendat n situaiile n care,
example, spre exemplu,
- the client's certified management system has - sistemul de management certificat al
persistently or seriously failed to meet clientului eueaz n mod repetat sau sever
certification requirements, including s ndeplineasc cerinele de certificare,
requirements for the effectiveness of the inclusiv cerinele privind eficacitatea
management system; sistemului de management;
- the certified client does not allow surveillance - clientul certificat nu permite ca auditurile de
or recertification audits to be conducted at the supraveghere sau de recertificare s fie
required frequencies; efectuate la intervalele stabilite;
- the certified client has voluntarily requested a - clientul certificat a solicitat n mod voluntar o
suspension. suspendare.

The temporary suspension prohibits the client to use Suspendarea temporar interzice clientului
the SA8000 certificate, the SA8000 certification folosirea certificatului SA8000, a mrcii de
mark granted by IQNet Ltd and the SA8000 certificare SA8000 acordate de IQNet Ltd i a
accreditation mark issued by SAAS. In addition, no mrcii de acreditare SA8000 emis de SAAS. n
claims can be made in reference to being a plus, nu se mai poate declara statutul de entitate
certified entity. The maximum suspension period is certificat. Perioada maxim de suspendare este
of one year. de un an.

After this period, if the conditions that caused this Dup aceast perioad, dac condiiile care au
situation have not been changed, the SA8000 determinat aceast situaie nu s-au schimbat,
certificate is withdrawn, except in cases duly certificatul SA8000 este retras, exceptnd
justified. The withdrawal of the SA8000 certificate cazurile justificate n mod corespunztor.
suspension shall always be decided by the Retragerea suspendrii certificatului SA8000 va fi
certification committee, which can request an audit decis ntotdeauna de ctre comitetul de
similar to the re-certification audit. certificare, care poate solicita un audit similar cu
auditul de recertificare.

C. Withdrawal of the SA8000 Certificate C. Retragerea Certificatului SA8000

The withdrawal of the SA8000 certificate can result Retragerea certificatului SA8000 poate fi
from a substantial loss of trust in the SA8000 rezultatul pierderii substaniale de ncredere n
system, or from serious infringements of the sistemul SA8000 sau a unor nclcri serioase
requirements set up by the Certification Contract ale cerinelor specificate n Contractul de
and Certification Rules. Certificare i n Regulile de Certificare.
The withdrawal of the SA8000 certificate is always Retragerea certificatului SA8000 este decis
decided by the IQNet Ltd Certification Committee. ntotdeauna de ctre Comitetul de Certificare al
IQNet Ltd

The above-mentioned are communicated to the Cele mai sus menionate sunt comunicate
client by registered mail with reception notice. clientului printr-o scrisoare recomandat cu
confirmare de primire.

In case of withdrawal of the SA8000 certificate, the n cazul retragerii certificatului SA8000, clientul
client is obliged to: este obligat s:
- Return the original SA8000 certificate and - Returneze certificatul original SA8000
possible existing authenticated copies to IQNet precum i orice alte copii legalizate ale
Ltd; acestuia la IQNet Ltd;
- Resign from using possible copies or - Renune la utilizarea a posibile copii sau
reproductions of the SA8000 certificate; reproduceri ale certificatului SA8000;
- Withdraw from its technical documentation any - Retrag din documentaia sa tehnic orice
reference to the SA8000 certification, or to take referire la certificarea SA8000, sau s
off the SA8000 certification marks granted by retrag mrcile de certificare SA8000
IQNet Ltd. acordate de IQNet Ltd
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SA8000 Certification Rules I 011-SA

In case of withdrawal of the SA8000 certificate, n cazul retragerii certificatului SA8000, IQNet
IQNet Ltd shall act as follows: Ltd va aciona dup cum urmeaz:
- Withdrawal of the correspondent certificate; - Va retrage certificatul respectiv;
- Delete all references made to the client in the - Va terge toate referinele cu privire la
IQNet database and in any other document; clientul respectiv din baza de date a IQNet i
din orice alt document;

The temporary suspension or the withdrawal of the Suspendarea temporar sau retragerea
SA8000 certificate does not give any right of certificatului SA8000 nu confer drepturi de
reimbursement to the client. Regarding the ongoing rambursare de orice fel ctre client. n ceea ce
contracts, the client is bound to settle all due privete contractele n derulare, clientul este
payment by the moment of withdrawal. obligat s achite toate plile datorate pn la
momentul retragerii.



Upon request of the client, IQNet Ltd may interrupt La cererea clientului, IQNet Ltd poate ntrerupe
the validity of the SA8000 certificate during a certain valabilitatea certificatului SA8000 pe o anumit
period of time. The client shall send such requests perioad de timp. Clientul va transmite o astfel de
by registered mail minimum 60 days in advance, solicitare printr-o scrisoare recomandat cu
indication the date and period of requested confirmare de primire cu minimum 60 de zile n
interruption, except in cases duly justified. avans, indicnd data i perioada ntreruperii
solicitate, exceptnd cazurile justificate n mod

The interruption of the validity of SA8000 certificates ntreruperea valabilitii certificatelor SA8000 nu
does not release the certified client from any scutete clientul certificate de la nicio obligaie
financial obligation towards IQNet Ltd. financiar fa de IQNet Ltd.

At the end of the interruption period of the validity of Odat cu ncheierea perioadei de ntrerupere a
the SA8000 certificate, a surveillance or a re- valabilitii certificatului SA8000, se poate efectua
certification audit can be conducted, depending on un audit de supraveghere sau de recertificare, n
the interruption period and on its justification. funcie de perioada de ntrerupere sau de
motivele pentru care aceasta a survenit.


Any organization with an SA8000 management Orice organizaie cu un sistem de management

system certified by another accredited certification SA8000 certificat de un alt organism de
body, seeking to change the existing certification certificare acreditat, care dorete s nlocuiasc
body with IQNet Ltd shall be treated in compliance organismul de certificare existent cu IQNet Ltd,
with the applicable IQNet Ltd procedure. va fi tratat n conformitate cu procedura IQNet
Ltd aplicabil.

The following requirements shall be met: Trebuie s fie ndeplinite urmtoarele cerine:
- the existing certificate must be valid, with no - certificatul existent trebuie s fie valid, cu
open major non-conformities; nicio neconformitate major deschis;
- IQNet shall perform a basic document review - IQNet va efectua o analiz de baz a
and a review of key indicators of the social documentelor i o analiz a indicatorilor
accountability management system cheie de performan ai sistemului de
performance; management al responsabilitii sociale;
- IQNet Ltd shall perform an on-site audit, - IQNet Ltd va efectua un audit la faa locului,
equivalent to a re-certification audit. echivalent cu un audit de recertificare.

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Complaints addressed by the client to IQNet Ltd for Reclamaiile adresate de ctre client ctre IQNet
its certification performance or decisions shall be Ltd cu privire la desfurarea certificrii sau la
handled according to the Complaints, Disputes and deciziile luate, vor fi tratate n conformitate cu
Appeals Procedure. Procedura de reclamaii, dispute i apeluri.

If IQNet Ltd receives a complaint against one of its n cazul n care IQNet Ltd primete o reclamaie
SA8000 certified clients, IQNet Ltd shall contact the mpotriva unuia dintre clienii si certificai
client in an appropriate way, in order to find out the SA8000, IQNet Ltd va contacta clientul ntr-un
nature and causes of the complaint, ensuring that mod adecvat, n scopul identificrii naturii i a
the complaint is handled and solved within a cauzelor reclamaiei, asigurndu-se c reclamaia
reasonable delay. este rezolvat ntr-un interval rezonabil.

IQNet Ltd has the right to carry out a special or IQNet Ltd are dreptulul s efectueze un audit
even an unannounced audit, if the nature of the special sau chiar un audit neanunat, dac
complaint justifies such a step. In cases where the natura reclamaiei justific o asemenea msur.
audit result proves that the complaint is justified, the n situaiile n care rezultatul auditului dovedete
costs of that audit are paid by the client. For faptul c reclamaia este justificat, costurile
unannounced audits, the costs are always paid by acelui audit sunt pltite de ctre client. Pentru
the client. auditurile neanunate, costurile sunt ntotdeauna
pltite de ctre client.

Appeals on certification decisions against IQNet Ltd Apelurile mpotriva IQNet Ltd viznd deciziile de
shall be submitted to IQNet Ltd, within 30 days after certificare, vor fi trimise ctre IQNet Ltd, n
receipt of the relevant information. Appeals shall be termen de 30 de zile de la primirea informaiei
evaluated by the appeals committee of IQNet Ltd. respective. Apelurile vor fi evaluate de comitetul
Besides the court, there is no possibility to appeal de apel al IQNet Ltd. n afar de tribunal, nu
against the decisions of the appeals committee. exist posibilitatea de a contesta deciziile
comitetului de apel.


Information, data and documents received from the Informaiile, datele i documentele primite de la
client and its employees are used for the purpose of client i de la angajaii acestuia sunt folosite
certification activities as mentioned in this numai n scopul activitilor de certificare dup
certification rules only. IQNet Ltd and its personnel cum se menioneaz n aceste reguli de
are not allowed to keep confidential information from certificare. IQNet Ltd i personalul su nu au
clients, unless provided voluntary on the clients dreptul s pstreze informaii confideniale ale
own risk. clienilor, dect dac sunt oferite voluntar pe
riscul clientului.

IQNet Ltd reserves itself the right to show its files to IQNet Ltd i rezerv dreptul de a arta dosarele
the accreditation auditors and to auditors of other auditorilor de acreditare i auditorilor altor entiti
certification entities, with whom it has or want to de certificare, cu care are sau cu care dorete s
have agreements of mutual recognition, with the ncheie acorduri de recunoatere reciproc, cu
purpose to demonstrate evidence of the standards scopul de a oferi dovezi cu privire la standardele
applicable to its certification activities. aplicabile activitilor sale de certificare.



IQNet Ltd publishes the list of certified SA8000 IQNet Ltd public lista clienilor certificai SA8000
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SA8000 Certification Rules I 011-SA

clients on its website, and SAAS publishes the pe site-ul su iar SAAS public aceleai informaii
same data in its database. n baza sa de date.

Clients with suspended or withdrawn SA8000 Clienii care au certificate SA8000 suspendate
certificates are removed from these databases. sau retrase sunt scoi din aceste baze de date.

Where the law requires information to be disclosed n cazurile n care legea impune ca informaiile s
to a third party, the customer shall be informed of fie puse la dispoziia unei tere pri, clientul va fi
the information provided, as permitted by the law. informat asupra informaiilor divulgate n limita



The abuse of the SA8000 certificate, IQNet Ltd Folosirea abuziv a certificatului SA8000 sau a
SA8000 certification mark or the SAAS accreditation mrcii de certificare SA8000 de ctre clientul
mark by the certified client or by third parties gives certificat sau de ctre pri tere dau dreptul
IQNet Ltd the right to take appropriate legal actions, IQNet Ltd s ia msurile legale care se impun,
in order to protect its own interests. pentru a-i proteja propriile interese.



IQNet Ltd is not responsible before third parties for IQNet Ltd nu este rspunztor n faa unor tere
any personal, material, or financial damage, pri pentru nicio pagub de natur personal,
resulting directly or indirectly from the activity of the material sau financiar care rezult direct sau
certified SA8000 client of IQNet Ltd. indirect din activitatea Organizaiei certificate SA
8000 de IQNet Ltd.

IQNet Ltd is not responsible in case a third party, for IQNet Ltd nu este responsabil pentru cazurile n
example, a customer of the certified client, does not care o parte ter, de exemplu un client al
acknowledge, or acknowledge only part of the clientului certificat, nu recunoate sau
SA8000 certificate issued by IQNet Ltd. recunoate numai parial certificatul SA8000
emis de IQNet Ltd.

IQNet Ltd is not liable for the work and services IQNet Ltd nu este rspunztor pentru activitatea
provided by the audited client and its i serviciile furnizate de ctre Organizaia
subcontractors. acreditat i de ctre subcontractanii acesteia.

IQNet Ltd is not liable for loss of SA8000 IQNet Ltd nu este rspunztor pentru pierderea
accreditation, and due to this cannot provide acreditrii SA8000 i c datorit acestui fapt nu
accredited SA8000 certificates any longer. mai poate furniza certificate SA8000 acreditate.

IQNet Ltd is also not responsible for possible wrong IQNet Ltd nu este responsabil pentru aciunile
doing by the certified client. The SA8000 certificate nepotrivite efectuate de ctre clientul certificat.
is issued in accordance with methodologies, which Certificatul SA8000 este emis n conformitate cu
are internationally acknowledged and reflected on metodologiile recunoscute la nivel internaional i
the present certification rules. The SA8000 reflectate n aceste reguli de certificare.
certificates prove that the certified client has Certificatele SA8000 dovedesc c clientul
implemented a management system, which was certificat a implementat un sistem de
considered, based on a sampling carried out during management, care a fost evaluat, prin
the audit and on subsequent information, to be eantionare pe durata auditului i pe baza unor
conform with the requirements of the reference informaii ulterioare, ca fiind conform cu cerinele
standard and be capable of maintain its standardului de referin precum i capabil s i
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performance. menin performana.


Notwithstanding its place of performance and Indiferent de locul de efectuare i execuie, orice
execution, any controversies arising from the controverse ce pot aprea din executarea,
execution, application or interpretation of these aplicarea sau interpretarea acestor Reguli vor fi
Rules shall be solved in a friendly manner. In case rezolvate pe cale amiabil. n cazul n care
the conciliation is not possible, the competent concilierea nu este posibil, autoritatea
authority are the courts at Bern/Switzerland. competent este Tribunalul din Berna/Elveia.

SA8000 Certification Rules are drawn up in the Regulile de Certificare SA8000 sunt elaborate n
English language. It may be translated into any limba englez. Acestea pot fi traduse n orice alt
other language than English provided that the limb dect limba englez, cu condiia ca textul n
English text shall prevail. limba englez s primeze din punct de vedere

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