ORGANISATIONAL BEHAVIOR

Facilitator: Rachit Haldiya, Phone: 9351414261

SCOPE:
The study of Organisational Behaviour covers three broad areas. The first is
the study of individuals in the organisation - their personalities, attitudes,
motivations and interaction patterns, which are the basic raw material in the
functioning of organisations. This raw material undergoes considerable
change in the process of interaction with other variables in the organisation.
Leadership, power and group dynamics are some of the key variables which
have immediate consequences for individual behaviour and performance.
The study of these factors constitutes the second area of OB. A third area is
concerned with the study of broader contextual factors such as the formal
structures, systems, culture and processes of work organisations.

COURSE OBJECTIVES:
1. To help the students develop a conceptual understanding of
Organisational Behavior theories, key techniques and processes
designed to improve organizational efficiency and effectiveness from
the perspective of management, workers and society at large.
2. To enable students to apply management concepts
a. to specific organizational problems
b. to manage individuals and teams
c. to improve their diagnostic and problem solving abilities

COURSE CONTENTS:

Section #1: Foundation for OB

• Introduction to OB
• Emerging organizations and changing dimensions

Section #2: A Micro Perspective of OB

• Foundations of Individual behavior
• Motivation – needs, content, theories and processes, cross-cultural
motivation and applications
• Values, Attitudes and Job Satisfaction
• Understanding Communication Systems across cultures,
communication break downs, improving the effectiveness of cross-
cultural communication

Section #3: Dynamics of OB

• Foundations of group behavior
• Understanding inter-group dynamics
 • Cross cultural leadership processes, styles, activities, skills and
contemporary issues
• Conflict management
• Negotiations management

Section #4: A Macro Perspective of OB

• Understanding the foundations and implications of diverse
organizational cultures, multi-cultural teams, cross cultural
management
• Dimensions of organization structure in multi-national organizations,
technology and work design

Section #5: Integrating Individuals, Groups and Organisations

• Organizational change
• Work stress management
• Cultural synergy

PEDAGOGY :
A mix of lectures, case analyses, group discussions, simulation exercises and
student presentations will be used. The readings are intended to provide
basic conceptual inputs or raise issues for discussion in class. Classroom
sessions will not necessarily be confined to the content of the prescribed
readings.

COURSE MATERIAL:
Reading material such as case studies will be distributed during the course.
Apart from these readings, the following book will be used as basic texts:

Organisational Behavior by Stephen P. Robbins and Seema Sanghi

While the suggested readings in the session outline are from Robbins/Sanghi,
students are encouraged to refer to other appropriate books for each topic.
There are many good books on OB in the library.

On-Line Resources:

http://www.geocities.com/Athens/Forum/1650/htmlobtoc02.html

http://web.cba.neu.edu/~ewertheim/introd/history.htm

http://www.obmnetwork.com/resources/articles/

http://cps.usfca.edu/academics/obl/obresources.htm

http://resources.bnet.com/topic/organizational+behavior.html
…and many more are waiting out there in virtual world.

CONSULTATION:
We are always available for consultation outside class hours. You may drop
in at any time between 9:30 AM to 1:30 PM on any Monday, Tuesday and
Wednesday, however, calling over phone will be much easier.