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Description
Acronis True Image WD Edition can clone drives, backup the operating system,
applications, settings and all of your data, while also securely wiping any confidential
data you no longer need. Acronis True Image WD Edition provides you with all the
essential tools you need to recover your computer system should a disaster occur,
such as losing data, accidentally deleting critical files or folders, or a complete hard
disk crash. If failures occur that block access to information or affect system operation,
you will be able to restore the system and the lost data easily.
Instructions
You need at least one WD hard drive attached in your system to be able to install and run the prod
The installation procedure is straightforward.
Download the .zip file that includes both the executable file as well as the User
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Description
This is a Windows version of the Data LifeGuard Diagnostics. It will test WD internal
and external drives. In additional, it can provide you with the model and serial of WD
drives attached to the system.
Windows 10
Instructions
Extract and run the program, WinDlg.exe. If running Windows Vista (or later),
to Right-Click on the WinDlg.exe file and choose to Run As Administrator.
On the main program screen, there are two windows. In the top window, you will
in your system that are available for testing. The model number, serial number, capacity, and
of each drive will be displayed. In the bottom window, the partition information for the selected
isplayed.
Highlight the drive and select the icon on the top row to test or run SMART
When you select the run tests icon, the "DLGDIAG - Select an Option" window
QUICK TEST - performs SMART drive quick self-test to gather and verify
feguard information contained on the drive.
EXTENDED TEST - performs a Full Media Scan to detect bad sectors. Test
everal hours to complete depending on the size of the drive.
ERASE - writes zeros to the drive with options of Full Erase and Quick
system and data will be lost.
Select the test you wish to perform and click the Start button.
When the test completes, you will be notified with a pass/fail message. Click the
Applicable Products
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Description
This download contains the latest version of WD Access for Windows that supports the
newly released WD Cloud Personal Cloud Storage device. This is a utility that will
discover your WD Cloud device on your network and provide you tools for uploading
files, access to the WD Cloud dashboard and other shortcut features.
Windows 10
Windows 7
Vista - SP2
Instructions
Extract the contents of the zip file to a location on your Windows computer.
Double click the "WD Access Setup" to begin the installation process.
Applicable Products
WD Backup
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Description
WD Backup is an easy-to-use backup application. It automatically protects your files,
photos and documents with on premise backups to a WD drive as primary storage. Off-
premise backups to a cloud as secondary storage for disaster recovery purpose.
Windows 10
Windows 8.1
Windows 7
Windows Vista
Instructions
Unzip the file into a folder and double click the .exe file to install
Applicable Products
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Description
This installer - WD Drive Utilities and WD Security, are contained within the WD Drive
Utilities and the WD Security zip files and installs custom Western Digital software for
WD USB and FireWire enabled external hard drives under Macintosh computers.
Windows 10
Instructions
Unzip the file into a folder and double click the .msi file to install
Applicable Products
My Book, My Book, My Book for Mac, My Book Pro, My Book Duo, WD easystore
Desktop, My Passport SSD, My Passport, My Passport Ultra (WD Backup), My Passport
Ultra Metal, My Passport for Mac, WD easystore Portable, My Passport for Mac, My
Passport Air
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Description
This installer - WD Drive Utilities and WD Security, are contained within the WD Drive
Utilities and the WD Security zip files and installs custom Western Digital software for
WD USB and FireWire enabled external hard drives under Macintosh computers.
Instructions
Unzip the file into a folder and double click the .msi file to install
Applicable Products
WD SES
Name Driver
Description
Note: The legacy WD SES Driver date from 2011 or earlier is available for download.
Newer SES Drivers are distributed through Windows Updates and are installed automatically with
Utilities and Smartware.
The Western Digital SES driver provides a special communications channel between
the PC and the hard drive to enable certain features such as password protection, LED
control, and access to the drives label (if applicable).
Windows 64-bit
Windows 32-bit
Instructions
Unzip the file into a folder and double click the .exe file to install. For more indepth
instructions please visit: http://support.wdc.com/knowledgebase/answer.aspx?ID=5419
Applicable Products
My Book, My Book, My Book for Mac, My Book Duo, My Passport Ultra Metal
WD SmartWare
File Size: 42 MB
Version: 2.4.16
Release Date: 6/21/2016 | Release Notes
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Unsupported Products
New My Passport
New My Book
Description
Note: If you are running WD SmartWare version 1.1.x or 1.2.x, you are required to set up and enab
plan once the WD SmartWare 2.0 upgrade installation has completed.
Software that facilitates automatic and continuous backup of all your files.
Windows 10
Windows 8
Windows 7
Windows Vista
Instructions
Download the Windows WD SmartWare Software Updater to your hard drive.
After the update completes, restart your computer to finalize the update
aunch the WD SmartWare software.
Open WD SmartWare, click the Backup tab and verify Start Backup is active.
selections (choose either Category or File Backup) and Click Start Backup to resume automatic
ckup.
Applicable Products
File Size: 8 MB
Version: 1.3.5949
Release Date: 6/21/2016 | Release Notes
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Description
This download contains the latest version of WD Sync for Windows that supports the
newly released WD Cloud Personal Cloud Storage device. This is a utility that allow you
to sync your file to the My Cloud device on your network.
Windows 10
Windows 8.1
Windows 7
Windows Vista
Instructions
Extract the contents of the zip file to a location on your Windows computer.
Double click the "WD Sync Setup" to begin the installation process.
Applicable Products
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Description
This Universal Firmware Updater automatically detects and installs the latest firmware
update available for your hard drive.
Windows XP
Windows Vista
Windows 7
Windows 8
Windows 8.1
Instructions
Disconnect all other external drives from the computer except one My Book or
Click "Continue."
Please wait a few minutes until the required update modules are downloaded.
Click "Exit."
Please remove the USB and power cable. Wait 10 seconds and then connect the
nd USB cable.
Applicable Products
My Book, My Book, My Book for Mac, My Book Pro, My Book Duo, My Passport Ultra
(WD Backup), My Passport Ultra Metal