Microsoft Dynamics 365 customer

engagement Online Deployment

Microsoft MB2-715
Microsoft Dynamics 365 customer
engagement Online Deployment
 This exam measures your ability to accomplish the technical tasks listed below. The
percentages indicate the relative weight of each major topic area on the exam. The
higher the percentage, the more questions you are likely to see on that content area
on the exam. Read More

Candidates for this exam implement, deploy, use, maintain, or support Microsoft Dynamics 365 in their cust
omers organizations. Candidates for this exam typically include network administrators, network managers,
solution architects, functional consultants, partners, and project managers. This exam is also appropriate fo
r sales staff who have a business software solutions background and want to demonstrate foundational und
erstanding of the Microsoft Dynamics 365 application.
 Create a Customer Organizational Structure (25% - 30%)

Administer the Microsoft Dynamics 365 Environment (25% - 30%)

Integrate Microsoft Dynamics with Other Applications (20% - 25%)

Manage Microsoft Outlook and Mobile Environments (25% - 30%)

 Support the Microsoft Dynamics 365 client environment:
Validate minimum browser requirements for devices utilizing the web interface to access Microsoft Dynamics 365, ens
ure client devices meet the minimum hardware specifications, support outlook integration by using Outlook or Outlook
with Dynamics 365 App for Outlook installed, manage phone and tablet client environments

Deploy Microsoft Dynamics:

Determine the proper edition of Microsoft Dynamics 365 suited for the client; determine the proper pricing, packaging,
and subscription model based on the needs of the organizational environment; create a deployment plan to meet orga
nizational considerations

Import data into the Microsoft Dynamics 365 environment:

Design a data import plan, import data through supported methodologies, upload data from on-premises to Azure, ma
nage large volume migrations with the Data Loader service

Manage the Microsoft Dynamics 365 environment:

Sign-up and cancel subscriptions, manage users, configure SSO and AD synchronization within hybrid environments
with Active Directory Federation Services (ADFS), configure administrative access, assign roles
 Integrate Microsoft Exchange, SharePoint, and OneDrive with Microsoft Dynamics:

Configure Exchange server synchronization for incoming and outgoing traffic, manage folder based tr
acking flows, manage SharePoint integration, enable OneDrive for Business, configure control access
and folder structure for SharePoint.

Integrate other Microsoft Online Business Solutions with Microsoft Dynamics:

Manage OneNote integration, manage Microsoft Social Engagement integration, manage Yammer int
egration, manage workspace collaboration with Office 365 Groups, manage and configure Delve integ
ration.

Integrate customized and third party applications with Microsoft Dynamics:

Configure and manage app modules, create customized function apps with App Designer, create site
maps by using Design App Mapper, obtain access to additional apps through App Source and Power
Apps.
 Deploy instances:

Deploy appropriate number and types of instances for designated environments,

deploy sandbox and production instances, configure and edit instance properties

Manage instances:

Switch an instance, reset an instance, delete an instance, copy an instance, manage

regions and multiple tenant environments, manage storage and resources, manage
administrative email notifications

Manage updates:

Design a Microsoft Dynamics 365 update policy; review, approve, and skip updates;
schedule updates
 Integrate Microsoft Dynamics 365 with Outlook:

Manage supported environments for Microsoft Dynamics 365 for Outlook, deploy Micros
oft Dynamics 365 for Outlook through multiple methods, configure Microsoft Dynamics 3
65 for Outlook to connect to multiple instances, configure synchronized fields, perform b
asic functions using the Microsoft Dynamics 365 App for Outlook interface

Manage and configure mobile apps for Microsoft Dynamics 365:

Configure Microsoft Dynamics 365 for phones express and newer Microsoft Dynamics 3
65 for Phones and Tablets, configure entities and security privileges, manage CRM form
s and dashboards
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Exam Dumps Questions.
You are an administrator for an organization that uses Microsoft Dynamics 365. Your mobile us
ers are often in areas where they do not have Internet access, but they still need to be able to a
ccess and edit records through the Dynamics 365 app for mobile phones. What should you do?

A. Instruct users to view the needed records prior to entering an area with no Internet access
so they can view them through the recent records cache.

B. Allow users to use Microsoft Dynamics 365 for Outlook, and instruct users on how to config
ure the offline filters.

C. Enable the enhanced offline experience in Settings > Mobile Offline in Microsoft Dynamics
365 and adjust the Organization data download filter on each of the needed entities.

D. In the entity settings under Outlook & Mobile, configure the Organization data download filt
er for each of the needed entities.

Answer: B
You are a system administrator at Contoso. Inc. You need to ensure that only syst
em administrators and system customizers What is likely the cause of this issue?

A. Your instance is being upgraded.

B. Your storage limit was reached.

C. Your instance is in Administration mode.

D. Your instance has been reset

Answer: A
You are a technical support specialist for a company that is preparing for a Microsoft Dynamics
365 implementation. You are responsible for preparing images for multiple devices. Which two
instances require the Microsoft Dynamics 365 App for Outlook to track emails?
Each correct answer presents a complete solution.

A. a Windows 10 laptop for users requiring offline functionality for Microsoft Outlook and Micr
osoft Dynamics 365

B. Microsoft Outlook running on a laptop that has a Mac operating system

C. a tablet running Windows 10 for users that utilize Microsoft Outlook 2016 and Microsoft O
utlook folders

D. a Windows 8.1 laptop for users that utilize Microsoft Outlook Web Access

Answer: A
You work with Microsoft Dynamics 365. You need to configure a new application
for lifecycle management of guide dog training. What are two capabilities of Micr
osoft Dynamics 365 that allow you to build this application with a built-in designe
r? Each correct answer presents a complete solution.

A. SiteMap designer

B. Role designer

C. Workflow designer

D. App designer

Answer: A,D