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This firmware update is intended exclusively for the latest generation of Didactum`s monitoring devices.
- Didactum Monitoring System 50 - Didactum PDU 700
- Didactum Monitoring System 100 II - Didactum PDU 750
- Didactum Monitoring System 100 III - Didactum Monitoring System 700
- Didactum Monitoring System 500 II
The first generation of Didactum`s monitoring units (100/400/500/500DC/600) does not support this kind of firmware update procedure!
Important: Please ensure that you save the configuration of your network-enabled monitoring system as well as the syslog and the sensor data before
updating. This firmware will restore the device to factory delivery state!
Please follow the instructions very carefully. If you have any questions, please contact the support via e-mail to support@didactum.com
The firmware update of the Didactum monitoring device can be done in two ways
1.) Firmware Update Tool
2.) Firmware update via the web interface (from installed firmware version "2.7.1.-b1762" or later)
Please use the firmware update tool (1), if an earlier firmware than the release "2.7.1.-b1762" is installed. With the help of this tool, your monitoring
unit is reset to the factory-delivery state. The firmware update via the Web Interface (2) is used to update the unit directly via the WebGUI.
Please note that the firmware version "2.7.1.-b1762" (or higher) must be installed on the monitoring system.
Fig.: After the driver installation you will find this driver in the device manager of your Windows OS.
This driver is mandatory for firmware update procedure.
Caution: Please check if the type SPIis recognized correctly. "DDR Init" must be set to "NUC976DK62Y.ini". If the USB cable is not already
connected to the monitoring unit, please plug it in and click on "Re-Connect". Under "Parameters", select the firmware file called
"didactum-2.7.1-xxx.bin". Do not choose the file with suffix zor. Pack must be chosen as ImageType.
If "SPI" and under DDR Init "NUC976DK62Y.ini" as well as the -bin file have been selected correctly, please click on the button "Eraseall.
Here the existing firmware including all settings will be deleted. This process can take several minutes. On green bar, the progress will be
indicated. After the tool will show you information "Successful deletion", please click on "Burn".
Here the current firmware is then uploaded to your monitoring unit. The green progress bar will indicate the progress of firmware installation.
After a successful update, this will be displayed in a new window.
Important: Please remember, that the "Guest" account of your monitoring device has all access rights / admin rights!
Please log in as "guest" (without quotes) and configure the users and their rights.
Fig.: In the WebGUI under "System menu", you will find the installed firmware version. For the update via WebGUI, the firmware
version "2.7.1.-b1762" (or later) must be installed!
Firmware installation
Download the appropriate firmware release for your monitoring device from http://www.didactum-security.com/en/didactum-downloads/firmware.html.
After unpacking the zip file, you will find a file with the suffix ".zor", such as eg "didactum-2.7.1-b1991.zor". This firmware file can be easily installed
via the web interface of your IT monitoring system.
Fig .: In the tab "Firmware" under "System menu" enter the path of the "didactum-x.x.x-bxxx.zor" file and click on "Upload".
Please confirm the firmware update, which then starts immediately.
Depending on the size of the update, the firmware update procedure can take several minutes. Please do not interrupt the power supply
and network connection during the update! After the successful update, the new firmware version is displayed under "System menu".
Contrary to expectations, if the firmware update should fail, please repeat the process. In very rare cases, you must install the firmware
with the firmware update tool. Then follow the instructions described in point 1.
Further important information about Didactum`s IP-based remote monitoring devices and sensors can be found on our Knowledge Portal
http://wiki.en.didactum-security.com
Please also note the FAQs. Here we give answers to the most frequently asked questions.
If you have any further questions, please contact the support by eMail: support@didactum.com
- Exact information about your problem(s), including details of your system environment
- Product name(s) including serial number(s)
- Installed firmware release of your monitoring unit
- Syslog (syslog.zor) and the configuration file (settings.zor)