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Both silence and violence had six statements. Your score in each can range from 0
to 6. The lower the score, the better. The higher the score, the more likely you are
to move to silence and/or violence. Notice which aspects of silence or violence you
use. All behaviors that move you toward silence or violence have consequences.
The rst step toward improvement is awareness.
Masking: 2
Avoiding: 1
Withdrawing: 1
Controlling: 1
Labeling: 0
Attacking: 0
Now look at your score in using the crucial conversations skills. Each of the seven
crucial conversations principles has three responses so you can score between 0 to !
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3 in each category. The higher the score, the better. To analyze your score in this
area, notice the skills in which you've scored highestcongratulations. Continue
those behaviors. Then notice your lowest scoresthese are the areas you need to
improve.
Move To Action: 0
Learn To Look: 1
Make It Safe: 1
Master My Stories: 2
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