Intro To The Maintenance Planner

Week 1 Unit 1: Introduction to
the Maintenance Planner

Introduction to the Maintenance Planner
Next generation planning experience
Maintenance planner is a hosted tool on SAP Service

Marketplace
Supports SAP customers in effective planning of
landscape changes
Successor of Maintenance Optimizer & Product System
Editor in landscape management database
Supports integrated system correction and planning
scenarios
All aspects of maintenance in single tool
Product maintenance dependencies & system tracks
Access using S-User credentials from SAP Service https://apps.support.sap.com/sap/support/mp
Marketplace
2016 SAP SE or an SAP affiliate company. All rights reserved. Public 2

Supports next generation products
Support new installations, update/upgrade of SAP

products (enhancement packages, add-ons) and
SAP S/4HANA conversion
De facto planning tool for
SAP S/4HANA
All Business Suite 7i2016 products
Products based on SAP NetWeaver 7.5
SAP Solution Manager 7.2
https://apps.support.sap.com/sap/support/mp

Processes and tool simplification
Maintenance
LMDB Product Optimizer
From SAP Solution System Verification Landscape Planner
Manager 7.2, the following
tools are deprecated
LMDB Product System
Editor
LMDB Product System
Verification
LMDB Product Upgrade Dependency
Maintenance Optimizer
System Editor Analyzer
Maintenance planner works
in conjunction with SAP
Solution Manager 7.1 and
7.2
Maintenance Planner
Already replaced Will be replaced New Tool

Synchronizing technical systems
Mandatory to synchronize the system data to SAP Service Customer Landscape

maintenance planner from customer landscape Marketplace Landscape
SAP Online Service System (OSS) RFC connection SAP OSS SAP Solution
Connection Manager System
must be working in SAP Solution Manager system SAP Support Portal
Landscape
Landscape Fetch Job Periodic upload of system Fetch Job
data to maintenance planner
Direct Upload Instantaneous upload of system data
to maintenance planner from LMDB Customer Profile LMDB
Direct
System Info XML SAP Solution Managers RFC Database Upload
connection restrictions to SAP Support Portal
Latest version of SAP Note 2002546 is Technical
recommended Maintenance Planner System

Technical systems
Various information about technical systems is

depicted in the maintenance planner
Verification status, installation number, last replication
date
Installed software product stack (product version,
product instances, and software component versions)
on a technical system
View & Create Product maintenance dependencies,
track dependencies of TS
Sync phase must be up-to-date
Support for Value Added Reseller users

Product maintenance dependency
Creates product maintenance dependency between

systems in simplified manner
Provides proposals for possible system list in
dependencies Prevents erroneous modeling
Does not require expert knowledge of SAP product
model
Product maintenance dependencies is supported
between ABAP stack Java stack
It is mandatory to perform verification for the created
dependencies
To save the PMD permanently in the maintenance
planner, activation is required after verification

Technical system tracks
Groups similar systems (technology type, software

product stack) as system tracks in simplified manner
Provides proposals for possible system list for a track
Prevents erroneous modeling
Perform simple planning and generates single stack
XML for a track (group of systems)
It is mandatory to perform verification for the created
system track
To save the system track permanently in the
maintenance planner, activation is required after
verification

Thank you
Contact information:
open@sap.com
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Week 1 Unit 2: Integrated System
Correction and Software Planning
Integrated System Correction and Software Planning
Simplified system correction (1)
SAP Service Marketplace Customer Landscape

Maintenance planner checks the installed products Landscape
SAP OSS SAP Solution Manager
on a technical system are valid with SAP product Connection
SAP Support Portal System
model
Landscape
SAP product model guarantees validity of product Fetch Job
versions, product instances, and software

Customer Profile
component version combinations Database Direct LMDB
Upload
If system state is not correct, it leads to undesirable
outcomes during planning activity systems with Maintenance Planner Technical
verification error will not be allowed for planning System
While uploading system data to the maintenance Uploaded System Data

planner, verification is performed in the background
Verification
If user intervention is required to correct the system Error Correct
if the verification shows error in the maintenance User interaction is
User can proceed with
planner required to correct the
system completely planning

System contains errors

System description is different to the installed
products
Wrong modeling in LMDB
Verification in maintenance planner is simplified with
question answer paradigm with auto-intelligence
Successful verification generates CISI.xml
(Correction of Installed Software Information)
which can be applied on the technical system using
SUM
To save verified system state permanently to
maintenance planner, activation is mandatory

Verified technical system state in maintenance

planner will be overwritten if the wrong data is
re-uploaded from LMDB
Verified system is allowed for planning activity in the
same transaction
In such cases, the corrections will be part of the
generated stack XML itself
If applicable, the verification process rectifies errors
present in system dependencies too

Simplified system planning (1)
Based on the products installed in the system, the

maintenance planner calculates possible target
states Updates, Upgrade and Add-on Installations,
and SAP S/4HANA Conversion
Maintenance planner depicts changed system state,
displays relevant files for selection and push the
objects to the download basket
The target product versions are calculated based on
the license authorization of the logged in S-User
Maintenance planner instantaneously depicts the
impact of the change in the system as well as its
dependent systems

Maintenance planner supports iterative planning

possible to combine multiple add-on installations
as well as support package update in single stack
XML
Supports planning of ABAP, Java, dual-stack, and
SAP HANA database systems
In Java & dual-stack systems, the Java patches
can be added as part of planning activity itself
same can be pushed to download basket
For ERP systems the HR packages can be
planned for SAP HR, EA-HR, and HR-CEE
components
Possibility to generate single stack XML for
dependent systems (PMD)

The target packages are calculated based on the

stack level of individual software component
versions only
Possibility to select various operating system and
database combinations
The kernel files are preselected if the kernel data is
available for system
Validation of selected files and tools against target
constellation with logged in S-User
Recommended to select OS/DB-related files such
as SAP Host Agent, IGS Helper, JVM etc.

Thank you
open@sap.com

Week 1 Unit 3:
New System Installation
Existing installation process
Plan
Start Install Register
Software Software to SLD
State
Download initial media from Install initial software state Register the system to SLD
SAP Service Marketplace using software provisioning Model it in LMDB
(SMP) manager
Plan for
Update Target Synchronize
Software Software to SAP
State
Update the software using Plan for target SP/add-ons in Synchronize the data to SAP
Software Update Manager MP/MoPZ Support Portal
(SUM) with stack XML Download software packages

Up-to-date installation process (1)
Plan
Target System System
Software Installation Upgrade
State
Plan for target product version Perform installation with stack Perform required software
releases incl. support package xml update with stack xml
stack levels System will be installed with Required installations/
Iteratively include new add-on basic requirements updates from basic
products ABAP & Java installations requirements to target level
Download all packages and are performed
Tool: Software provisioning
required SL tools (incl. stack.xml) manager (SWPM) Tool: Software Update
Tool: maintenance planner (MP) Manager (SUM)

Advantages:
Simplified target calculation in maintenance planner (MP)
Simplified execution phase (SWPM + SUM)
Link to download the initial media from SMP
Final registration to LMDB
Eliminated Steps:
Intermediate system registration to SLD
Product system creation is eliminated in LMDB
Resynchronizing system data to SAP Support Portal
Separate planning steps for update stack
Separate steps for additional software stack

Latest installation is supported for

ABAP system and Java system type Installation
SAP NetWeaver
SAP Business Suite 7i2016 products
SAP S/4HANA
The SAP Business Suite products installation for
Java system is decoupled to select a desired
underlying SAP NetWeaver version
Iteratively plan for add-ons in single planning activity
itself

Java patches are available in new Java system

installations
Allowed to select multiple operating system and
database combinations
Recommended to select the following files while
planning
Software Update Manager
Software provisioning manager
SAPEXE
SAPEXECB
SAP Host Agent
SAP IGS
SAP IGS Helper
Thank you
open@sap.com

Week 1 Unit 4: Installation of
SAP Fiori Solutions
Installation of SAP Fiori Solutions
SAP Fiori apps reference library and SAP Fiori solutions
SAP Fiori Solutions

Back-end component
Front-end component
SAP HANA component (if required)
SAP Fiori Apps Reference Library

Explore SAP Fiori applications
Product features
Implementation technical details
Documentation www.sap.com/fiori-apps-library
Product Availability Matrix
Maintenance planner

Simplified installation process
SAP Support Portal Customer Landscape
SAP Fiori
Maintenance
Apps Reference Technical System
Library Planner
Browse SAP Fiori application Display required product stack for Install / upgrade technical
product features SAP Fiori apps system with SL tools
Select SAP Fiori application(s) Plan by selecting existing system SWPM / SUM for execution
for implementation or install new system Single stack XML
Stack XML + download packages

Advantages of integrated installation process (1)
Possibility to group multiple SAP Fiori applications

Plan SAP Fiori front end, back end, and SAP HANA
stack together
Select deployment options
New installation
Existing systems
Co-deployment
Current product stack of a system
Minimum required product stack of an SAP Fiori
solution https://apps.support.sap.com/sap/support/mp
All possible higher product stacks for an SAP Fiori
solution

Advantages of integrated installation process (2)
Visualize the impact on the landscape

Install additional software along with SAP Fiori
solutions
Push delta packages to download basket for all the
fiori components.
A few SAP Fiori applications are not supported in
integrated processes, but can still be installed
https://apps.support.sap.com/sap/support/mp

Thank you
open@sap.com

Week 1 Unit 5:
SAP S/4HANA Conversion
Maintenance planner offerings
Wizard-based guided procedure with all

required information for planning towards SAP
S/4HANA
Installation of a fresh SAP S/4HANA system
Pre-check in conversion to SAP S/4HANA
from existing ERP system

New installation of SAP S/4HANA
Installation of SAP S/4HANA system

Installation of SAP Fiori front-end server
Installation of Java resource Adapter
Deployment options
New system
Existing system
Co-deployment model

Pre-checks in SAP S/4HANA conversion
Used in Prepare phase of conversion process

Compatibility of existing add-on products
Compatibility of active business functions
Compatibility of industry solutions
Compatibility of systems with dependencies
Allows to generate the required stack xml as well as packages
Prepare Phase Realize Phase
t1 t2 t3 t4 t5
t
Maintenance Custom Code Software Update Application-

Pre-Checks
Planner Checks Manager Specific Activities

Prerequisites for maintenance planner pre-checks
In SAP Solution Manager system

Implement SAP Note: 2186164 (Latest!)
Valid READ RFC destination to back-end
technical system
In SAP ERP back-end system
SPAM patch level version > 59
For maintenance planner pre-check, SAP
S/4HANA license is not mandatory

Add-on compatibility pre-check
Checks SAP and 3rd party add-ons

Successor add-on product or add-on itself can run
on SAP S/4HANA
Checks add-ons are upgradable to SAP S/4HANA
Check also considers add-on products which are
based on SAP NetWeaver layer.
De-installation of blocking add-ons
Uninstalling ABAP add-ons: SAP Note: 2011192
Compatible add-ons: SAP Note: 2214409
Compatible partner products: SAP Note: 2244450

Business function compatibility pre-check
SAP S/4HANA support package stack-relevant

Always Off, Always On, Customer Switchable
SAP S/4HANA Current System
Conversion
(Stack Level) State
Always Off ON Not Allowed
ON Allowed
Always On
OFF Allowed
Customer ON Allowed
Switchable OFF Allowed
Always Off business function SAP Note: 2240359

Always On business function SAP Note: 2240360
Deactivate business functions that are not supported
and resend data to maintenance planner

Thank you
open@sap.com

Week 1 Unit 6: Troubleshooting
& Wrap-Up
Troubleshooting & Wrap-Up
System visibility issues (1)
Check S-User authorization

SID [ tech type ]
Customer number
System installation number
Check the customer number mapped to
SAP OSS RFC user
Check landscape fetch job status
Wait at least 24 hours after successful job
execution
Try manual upload of system from LMDB
Try to delete existing system in MP

System visibility issues (2)
System info XML

Security restrictions between SAP Solution
Manager and SAP OSS system
SPAM version >59 for ABAP systems
SUM 1.0 SP16 and above for Java systems
Ticket to BC-UPG-MP
Export ABAP and Java part separately in case
of dual-stack system
SAP Solution Manager name will not be
present for the systems.

System state contains errors
Check the product modeling in LMDB

Check entries in system identity tables
PVERS, SWFEATURE
Answer the questions raised in maintenance
planner verification
Activate the system state after verification
Verification will impact software product stack
estimation
Desired Correct
System State

Planning for SAP HR packages
System must have SAP-HR, EA-HR, HR-CCE

software components
Valid read RFC must exist between managed
technical system and SAP Solution Manager
system
Implement SAP Note: 2186164 for replicating
switch framework components from ERP system
Validation failure
System state might be inconsistent
Explicitly verify the system before planning

Add-on product planning
Add-on planning support with stack XML

Product version >= SAP NetWeaver 7.02
SAP Note: 1770071
Standalone product update/upgrade
Installed add-on product versions are
automatically considered for impact analysis
Use iterative planning to update the add-on
product versions that are missed in
calculations
Product license validity for logged in S-User

SMBI trace
Software state of the system in the maintenance

planner is wrong compared to LMDB
Product instances
Product versions
Software component versions
Software product stack
Run SMBI_TRACE for your S-User in the SAP Solution
Manager system
Switch on the log status from the report program
Run the upload to SAP Support Portal from LMDB
Run SMBI_TRACE and send the *_RQ.xml & *_RP.xml
(decompressed files) to SAP
Disable SMBI_TRACE for your S-User

Thank you
open@sap.com

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Week 1 Unit 1: Introduction to

the Maintenance Planner

Maintenance planner is a hosted tool on SAP Service

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 2

Support new installations, update/upgrade of SAP

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 3

Already replaced Will be replaced New Tool

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 4

Mandatory to synchronize the system data to SAP Service Customer Landscape

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 5

Various information about technical systems is

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 6

Creates product maintenance dependency between

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 7

Groups similar systems (technology type, software

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 8

National product specifications may vary.

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 10

SAP Service Marketplace Customer Landscape

versions, product instances, and software

While uploading system data to the maintenance Uploaded System Data

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 2

System contains errors

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 3

Verified technical system state in maintenance

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 4

Based on the products installed in the system, the

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 5

Maintenance planner supports iterative planning

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 6

The target packages are calculated based on the

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 7

National product specifications may vary.

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 9

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 2

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 3

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 4

Latest installation is supported for

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 5

Java patches are available in new Java system

National product specifications may vary.

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 8

SAP Fiori Solutions

SAP Fiori Apps Reference Library

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 2

SAP Support Portal Customer Landscape

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 3

Possibility to group multiple SAP Fiori applications

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 4

Visualize the impact on the landscape

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 5

National product specifications may vary.

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 7

Wizard-based guided procedure with all

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 2

Installation of SAP S/4HANA system

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 3

Used in Prepare phase of conversion process

Prepare Phase Realize Phase

Maintenance Custom Code Software Update Application-

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 4

In SAP Solution Manager system

2016 SAP SE or an SAP affiliate company. All rights reserved. Public 5