Health Regulation Department

Healthcare Professional
Licensing Procedures
 INDEX

New Healthcare Professional License ....................................... 1

Add/Upgrade Professional License............................................ 5

Part Time Professional License.................................................. 9

Good Standing Certificate........................................................... 11

Cancel Full Time Healthcare Professional License.................. 13

Issue Duplicate Healthcare professional License...................... 15

Renew Professional License by Facility...................................... 17

Transfer of Healthcare Professional License............................. 19

 Process Map:

Login and create

Fill application
username & Validate
and Upload
password at: https:// Payment Applicants
documents
eservices.dha.gov. Credentials
(Check general
ae/DHAWeb/
requirements)*
default.aspx

Select Assessment
Go through date (Oral / Primary Source
Payment CBT) check the verification (PSV)
assessment assessment
requirements**

Upload labor card

Issue eligibilty Issue license and
and insurance
Payment deliver through
letter (post assessment
courier
requirements)***

New DHA

Healthcare Applicant

Professional
License **General Requirements:

l Nationally accredited Educational Qualifications recognized by DHA

Professional Qualifications Requirements (PQR) accessed on: https://
www.dha.gov.ae/EN/Documents/Healthcare%20Professionals%20
Qualification%20Requirements%20(PQR)%202014-1.pdf

l Official Educational transcript(s)

l Recent professional experience based on DHA PQR criteria

l Log Book for the recent last 2 years for surgical specialties stamped and
signed by the Medical Director or authorized person of the healthcare facility

l Valid professional License/Registration from country of last employment

l Valid Good Standing Certificate not older than 6 months.

1 2
l Medical fitness test (if applicant age was 65 and above), and the test should be l Nurses & Allied Health AED 270
conducted only by medical fitness centers at DHA
o Prometric:
l Valid Passport Copy
l Physicians/Dentist USD 210
l Passport size photograph
l Nurses & Allied Health USD 170
NOTE: PSV stands for: primary source verification and shall mean that all the documents required
for licensure shall be verified directly from the original or primary source l Issue License:

o Physicians/Dentist AED 3020

**Assessment Requirements:
o Nurses & Allied Health AED 1020
Healthcare professionals are required to pass DHA assessment in order to
obtain the professional license. This assessment shall depend on the healthcare l Delivery fees:
professionals title and may include but not limited to written or oral tests
o Physicians/Dentist/ Nurses & Allied Health AED 20 payable cash upon
Note: for oral assessment payment must be done within 2 hours. Otherwise, the selection
delivery
assessment date will be cancelled and for Prometric assessment (CBT) eligibility number will be
valid for 3 months after PSV payment
Timeframe:
*** Post Assessment Requirements: l Credentialing (application review): 2-4 weeks
l Offer letter from recruiting facility including the professional title, facility l Primary Source Verification (PSV): it will be processed 48 hours after payment
stamp and signature of Medical Director or authorized person. is made.
l Malpractice Insurance from recruiting facility l Assessment:
Note: The applicant must ensure that the facility he is opting to work for has his/her specialty listed
and licensed by DHA.
o Prometric Assessment (CBT): based on prometric assessment schedule

o Oral Assessment: based on DHA assessment schedule

Fees:
l Upload labor card and Insurance: 5 working days after application submission
l Initial Fees AED 220
l Issue license: 2 working days
l Primary Source Verification :

o Physicians/Dentist AED 1235

o Nurses & Allied Health AED 935

o Extra Document AED 300

l Assessment:

o Oral (Normal):

l Physicians/Dentist AED 520

3 4
 Process Map:

Login with Fill application

username Validate Primary Source
& password and Upload
at: https:// documents payment Applicants verification
eservices.dha. (check general Credentials (PSV)
gov.ae/DHAWeb/ requirements)*
default.aspx

Select
Go through Assessment date
Issue eligibilty payment (Oral /CBT) check payment
letter assessment the assessment
requirements**

Upload labor card Issue license

and insurance
(check post payment and deliver
assessment through Zajel
requirements)***

DHA

Applicant

Add / Upgrade * General Requirements:

Professional Bachelors degree (if not uploaded in your profile)

l

Post graduate degree with transcript of records (if not uploaded in your profile)
License
l
https://www.dha.gov.ae/EN/Documents/Healthcare%20Professionals%20
Qualification%20Requirements%20(PQR)%202014-1.pdf

l Log Book for the recent last 2 years for surgical specialties stamped and
signed by the Medical Director or authorized person of the healthcare facility.

l Good Standing Certificate from Dubai Health Authority issued in the last 6
month

l Primary Source verification (PSV) Report if available

l Valid passport copy (if passport expired)

**Assessment Requirements:

l For oral exam: after selecting exam date, payment must be done within 2
hours. Otherwise, the selection exam date will be cancelled

5 6
l For Prometric exam: eligibility number will be valid for 3 month after PSV l Assessment:
payment
o Prometric Assessment (CBT): based on prometric assessment schedule
*** Post Assessment Requirements: o Oral Assessment: based on DHA assessment schedule
l Recent job offer not older than 3 months l Upload labor card and Insurance: 5 working days after application submission
l Medical fitness test for applicants aged was 65 and above. It should be l Issue license: 2 working days
conducted only by medical fitness center-DHA

l Valid Malpractice Insurance

Note: The applicant must ensure that the facility he is opting to work for has his/her specialty listed
and licensed by DHA.

Fees:

l Initial Credentialing Fees: AED 220

l Primary Source Verification:

o Extra Document AED 300 (if required)

l Assessment:

l Oral (Normal):
n Physicians/Dentist: AED 520.
n Nurses & Allied Health: AED 270.

o Prometric:
n Physicians/Dentist: USD 210
n Nurses & Allied Health: USD 170

l Issue License:

o Physicians/Dentist: AED 3020.

o Nurses & Allied Health: AED 1020.

Timeframe:

l Credentialing (application review): 2-4 weeks

l Primary Source Verification (PSV): it will be processed 48 hours after payment

is made.

7 8
 Process Map:

Login by
username
Submit Part
and password Review and
at: https:// Time License Issue part
approve by Payment
eservices. Request time license
dha.gov.ae/ (check DHA
DHAWeb/ requirments)
default.aspx

DHA

Applicant

*Requirements:
l No Objection Certificate (NOC) from current facility, and it must have the
facility stamp and signature of Medical Director or authorized person
l Recent job offer not older than 3 months including the professional title,
facility stamp and signature of Medical Director or authorized person
l Malpractice Insurance from the hiring facility
l Log Book for the last 2 years (for surgical specialties)
Part Time l PSV report

Professional l Valid passport copy

l Passport size photograph
License l Medical fitness test for applicants aged was 65 and above. It should be
conducted only by medical fitness center-DHA

Notes:
l Healthcare Professionals: can have up to two part time licenses except the
surgeon who can have 4 part time licenses
l Part time license is valid for one year & can be renewed three months prior
expiry date
l Cancelling or transferring the full time license will result in cancellation of all
part time licenses
l The applicant must ensure that the facility he is opting to work for has his/her
specialty listed and licensed by DHA

Fees:
Physicians/Dentists: AED 4020

Timeframe:
5 working days
9 10
 Process Map:

Login by
username
& password Submit Good
at: https:// Medical Issue Good
Standing Standing
eservices. Payment Director
dha.gov.ae/ Certificate Certificate
Request Approval
DHAWeb/ by email
default.aspx

DHA
Applicant

Notes:

1. The applicant must ensure that the facility medical director has approved the
good standing application

2. If the current facility refused to approve good standing application, then the
applicant needs to contact the customer service office at the Health Regulation
Department via email: regulation@dha.gov.ae
Good Standing 3. Good standing certificate is valid only for six months

Certificate Timeframe:

Normal Application: 15 working days after medical director approval

Urgent Application: 5 working days after medical director approval

Fees:

Normal Application: AED 520

Urgent Application: AED 1020

11 12
 Process Map:

Login by
username Submit Cancel
& password Professional
License Review and
at: https:// approve by Cancel license
eservices.dha. Request
(check DHA
gov.ae/DHAWeb/
default.aspx requirements)

DHA

Applicant

Requirements:

l Cancel License via facility account:

No requirements, just select the healthcare professionals name

Cancel l Cancel License via professional account:

Full Time Healthcare No objection letter from the hiring facility must be uploaded , and it must
have the facility stamp and signature of Medical Director or authorized
Professional License person
Note: if the healthcare professional license is expired an expiration penalty must be paid prior to
the cancellation.

Fees:

l Free of charge, unless the professionals license was expired.

n Expiration penalty:
n Physicians/Dentists: AED 600/month up to 6 month

l Nurses/Allied Healthcare: AED 200/month up to 6 month

Timeframe:

5 working days

13 14
 Process Map:

Login by
username Submit:
& password Duplicate Issue license
at: https:// Professional Payment
(check note)
eservices.dha. License
gov.ae/DHAWeb/ Request
default.aspx

DHA

Applicant

Fees:

Physicians/Dentists/Nurses/Allied Health/TCAM: AED 70

l
Issue Duplicate
Timeframe:
Healthcare Printing and delivering the License within 5 working days
professional Note: Professional license will be delivered by courier (Delivery fee: AED 20 to be paid in cash

License
at time of delivery)

15 16
 Process Map:

Login by Submit
username
Renew
and password
at: https:// Professional Issue
License Payment
eservices. license
dha.gov.ae/ Request
DHAWeb/ (check
default.aspx requirments)

DHA

Applicant

*Requirements:

Valid passport copy

Valid Malpractice Insurance

Renew PSV Report if available

Professional License Required CME Points/Hours as per the DHA Professional Qualifications
Requirements (PQR) accessed on: https://www.dha.gov.ae/EN/Documents/

by Facility Healthcare%20Professionals%20Qualification%20Requirements%20
(PQR)%202014-1.pdf

Medical fitness test (if applicant age was 65 and above), and the test should be
conducted only by medical fitness centers at DHA

Fees:

Physicians/Dentists : AED 3020

Nurses/Allied Health/TCAM : AED 1020

Courier delivery fees: AED 20

Timeframe:

5 working days

17 18
 Process Map:

Login by Submit
username Transfer
&password
at: https:// Professional Review and Issue
eservices. License approve by Payment license
dha.gov.ae/ Request DHA
DHAWeb/
default.aspx (check
requirments)

DHA

Applicant

Requirements:
l No Objection Certificate (NOC) from current facility, and it must have the
facility stamp and signature of Medical Director or authorized person
l Recent job offer Letter from the hiring facility not older than 3 month including
the professional title, facility stamp and signature of Medical Director or
Transfer of authorized person
l Valid Malpractice Insurance
Healthcare l Log Book for the recent last 2 years (for surgical specialties)

Professional License l PSV report if available

l Valid passport copy
l Passport size photograph
l Medical fitness test for applicants aged 65 and the Medical fitness test must
be conducted by medical fitness center- DHA
l Transferring the full time DHA license will result in cancellation of all part
time license
l The applicants must ensure that the facility they are opting to work for has
their specialty listed and licensed by DHA

Fees:
Physicians/Dentists : AED 3020
Nurses/Allied Health/TCAM : AED 1020

Timeframe:
5 working days

19 20