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For
(Main Contractor)
Table of Contents
The principal aim is to provide a consistent high quality finished product for the benefit of the homeowner.
This means the Project must meet or exceed the Clients expectation and be delivered on time. It must comply
with all the regulatory authorities, particularly the Resource Management Act and Building Act and be
constructed using the specified materials and standards of workmanship whilst complying with the Health and
Safety in Employment Act and issued For Construction documentation.
Completed on time
Efficient and effective staging implementation
No public issues e.g. Complaints regarding access and convenience
Adherence to the quality requirements within the various trades specifications
Homeowner satisfaction
.. (Main Contractor) Project team has adopted key Project Goals in each
area of Quality, Safety, Time and Cost that are required to be achieved to ensure a successful project, these
guiding principles are Teamwork, Fairness, Honesty, Performance and Success.
The project goals are also used as targets for continual improvement of project staff performance.
Location
Signed
Date
To be completed by Contractor and handed to Project Manager prior to commencement of work on site
Quality
Certification Held:
(e.g. ISO
9001:2004,
LBP No.)
We undertake as follows:
2 Communication/Employee Participation:
The methods of communicating quality information to our employees are by: (tick methods used)
Toolbox
o o Pre-Task Planning Meetings o Notice Board
Talks
3 Quality Inspections:
We have an in-house quality check-sheet or procedure for our works on this project (Details to be provided and
available to Project Manager on
o Yes o No request)
4 Training/Induction:
All persons under our control on site are trained to carry out their work to the required standard o Yes o No
All persons under our control on site are appropriately qualified, competent or fully supervised o Yes o No
Signed: Date:
(Contractor)
The purpose of the procedures to report non conformances is to ensure that work which is found not to conform
to quality requirements is not incorporated into a finished product or service without being rectified, to identify
the corrective action needed to fix the defect, and MOST PARTICULARLY to define any preventative action
necessary to avoid similar incidents in the future.
Corrective Action
Substantial non conformances shall be recorded on a Corrective
Action Form. Each part of the Corrective Action Form shall be signed
off by the relevant person and shall be filed as part of the quality
records of the project. An example of a Corrective Action Form is
included overleaf.
Defects
Defects will be generated from a range of activities. All defects will be
recorded on defect lists which will be created for the project.
Producer Statements
Some trades will be required to issue a Producer Statement to confirm all works have been carried out in line
with the Contract Documents and Specifications. A producer statement (if required) must be issued on
completion of the works for the project.
For all trades, the submission of a signed QA check sheet for your works, confirms the works have been carried
out to comply with the relevant standards, the Building Code and the project drawings and specifications.
Canterbury Recovery
The Principle Aim of the (Company Name) Quality Policy is to provide a consistent high
quality project.
This means the project must meet and exceed the clients specification and be delivered or produced on time. It
must comply with the Resource Management Act and Building Act, and be constructed using the specified
standards of workmanship whilst complying with the Health and Safety in Employment Act 1992.
In order to ensure The Company provides the expected level of quality we have developed the following goals:
Consistently meeting or exceeding our customers expectations for product & service quality and
performance
Ensuring our personnel are properly trained so they are better able to perform and deliver
We provide an atmosphere of quality management to our employees that encourages 100% customer
satisfaction through a Zero Defects process
The Quality Policy is for the benefit of all people associated with ..(Company Name)
To achieve this efficiency the commitment and support of all employees is required.
Signed
..
Position
..
Date - ..