Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15

CUSTOS QUALIDADE 0 0 0 0 0 0 0 0 0 0 0 0

CUSTOS DE PREVENO 0 0 0 0 0 0 0 0 0 0 0 0

Gesto da Qualidade

Reunies COQ
Consultoria Externa
Avaliao de Fornecedores
Formao
Manuteno Preventiva

Controlo Estatstico do Processo / Autocontrolo

CUSTOS DE AVALIAO 0 0 0 0 0 0 0 0 0 0 0 0

Ensaios sobre o Produto

Controle Volante

Inspeco Final

Ensaios Externos

Calibraes

Equipamentos de Teste

Inquritos relativos motivao do pessoal

Controle de assiduidade

Estudos de capacidade de processo / mquina

FALHAS EXTERNAS 0 0 0 0 0 0 0 0 0 0 0 0

Recuperaes
Desperdcio
Deslocaes a clientes
Tratamento de reclamaes
Grupos de resoluo de problemas
Transportes especiais
Custos de garantia

FALHAS INTERNAS 0 0 0 0 0 0 0 0 0 0 0 0

Recuperaes
Desperdcio
Grupos de resoluo de problemas
Reinspeco
SALES
COQ - % of sales #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

CUSTOS DE PREVENO - % SALES #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
CUSTOS DE AVALIAO -% SALES- #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
FALHAS EXTERNAS - % SALES #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
FALHAS INTERNAS - % SALES #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
 CUSTOS QUALIDADE 2015

6.0%

5.5%

5.0%

4.5%
% OF SALES

4.0%

3.5%

obj
3.0%

2.5%

2.0%

1.5%

1.0%

0.5%

0.0%
Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15
 0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
Jan-15 Jan-15

0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
3.5%
4.0%
4.5%
5.0%
Feb-15 Feb-15
Jan-15
Mar-15 Mar-15

Apr-15 Apr-15
Feb-15
May-15 May-15

Jun-15 Jun-15
Mar-15
Jul-15 Jul-15

FALHAS EXTERNAS
Aug-15 Aug-15

CUSTOS DE PREVENO
Apr-15
Sep-15
Sep-15
Oct-15
Oct-15
May-15
Nov-15
Nov-15
Dec-15
Dec-15 Jun-15

0.0%
1.0%
2.0%
3.0%
4.0%
5.0%

0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
Jul-15
Jan-15 Jan-15

Feb-15 Feb-15
Aug-15
CUSTOS QUALIDADE

Mar-15 Mar-15

Apr-15 Apr-15
Sep-15
May-15 May-15

Jun-15
Jun-15
Oct-15
Jul-15
Jul-15

FALHAS INTERNAS
Aug-15
CUSTOS DE AVALIAO

Aug-15
Nov-15
Sep-15
Sep-15
Oct-15
Oct-15
Target

Dec-15
Nov-15
Nov-15
Dec-15
Dec-15
 0.0%
1.0%
2.0%
3.0%
4.0%
5.0%

0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
Jan-15 Jan-15

Feb-15 Feb-15

Mar-15 Mar-15

Apr-15 Apr-15

May-15 May-15

Jun-15
Jun-15
Jul-15
Jul-15

FALHAS INTERNAS
Aug-15

CUSTOS DE AVALIAO
Aug-15
Sep-15
Sep-15
Oct-15
Oct-15
Nov-15
Nov-15
Dec-15
Dec-15