HEATHER CHASSE

8025 W Russell Rd Apt 1103, Las Vegas, NV 89113 | H: 562-274-5803 | hmchasse@gmail.com

SUMMARY
Experienced leader and versatile professional looking for opportunity to make a meaningful contribution to the success and
dynamic growth of PricewaterhouseCoopers. Proven experience in creating and implementing successful sales strategies to
capitalize on opportunities in the relevant market. Unique leadership abilities to inspire and motive teams towards common
goals. Adaptive to change and knowledgable in the technological, legal, and ethical demands in an increasingly globalized
marketplace.
AREAS OF EXPERTISE
Sales Management
Increased sales of 6% for fiscal year 2017 for overall result of $4.6 million
Increased profit margin for 57% overall result for fiscal year 2017
Conscientious of KPIs and proactively managed costs
Leadership
Supervised 50+ employees
Team leader with proven ability to inspire, lead, and motivate; high results in Voice and
iPulse confidential coworker surveys
Coordinated across value chain at IKEA to develop interdependent teamwork in delivering
quality product to the customer
Operational Management
Team leader at IKEA Las Vegas; coordinated and implemented set up of multiple departments
in 350,000 square foot facility
Organizational Change Management throughout IKEA corporate restructuring; utilized
Readiness Assessments, Transition Curves, Herzberg Motivated Theory Models
Proactively adjusted training and customer service policy for IKEA Las Vegas market to reflect
market data
Created relationships as Administrative Assistant with new client base; coordinated networking
events for new Las Vegas financial advising branch
Operations manager of garment manufacturer; responsible for payroll, submitting financial
statements, controlling costs, processing orders, and negotiating favorable terms with
wholesale vendors
Safety Committee Co-director; implemented policies and incentive programs to decrease
accidents and increase awareness in workplace
EDUCATION AND COURSEWORK
BBA: Global Leadership - June 2018
Arizona State University Tempe, AZ
W.P. Carey School of Business
Coursework in Accounting and Finance
Communications and Marketing coursework

SKILLS
Microsoft Office: MS project, Excel, Daily sales reconciliation and reporting
Powerpoint, Outlook, Word through BackStore and StorePoint systems
GADD systems and MHS inventory Recruiting; hiring large teams through
systems Brassring software
Analysis of basic financial Training and development of large teams
statements; Profitability and Loss Excellent oral and written communication
Statements, Cash flow statements, Balance skills
Sheets
EXPERIENCE
09/2016 to Current Assistant Sales Manager
IKEA Las Vegas, NV
02/2016 to 09/2016 Frontline Team Leader
IKEA Las Vegas, NV
09/2015 to 02/2016 Administrative Assistant
First Command Financial Services Las Vegas, NV
07/2013 to 07/2015 Operations Manager
Simply Stitched, Inc Paramount, CA