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Project Management - IT Infrastructure Technology, Program Management IT Services Delivery & Support
IT Governance Vendor & Outsource
Professional Experience
Primary responsibility is to manage & drive internal & external customer infrastructure projects.
Setting objectives in line with organization or client needs, which includes requirement, scope, timings and
budget.
Maintain organizational effectiveness and efficiency by defining, delivering, and supporting strategic plans for
implementation of project
Implement changes throughout the project life cycle wherever required.
Identify and manage risks to ensure delivery is on time.
Report regularly to management or client.
Review & Verify Infrastructure & application by conducting audits with the help of IT & User
Complete projects by coordinating resources and timetables with user departments and IT.
Projects Undertaken
PFT Bangalore Infrastructure & user Migration
Star India, Turner Infrastructure & user Migration
Ingram Micro India Ltd. Mumbai, India Nov 2013 to Dec 2014
Deputy Manager Projects & Presales
Projects Undertaken
Various Infrastructure (DC, Network, Server) implementation for Customer (Ministry of
Weather Forecasting, National Information Center, Sumitomo Corporation, Motherson
Sumi, Infosys, Acer)
Indian Postal Insurance & Banking Infra implementation at 2500 location across India.
SOHACO Kinshasa, DRC Congo Mar 2013 to Sep 2013
Consultant IT Infra Project implementation
Lead and drive end to end IT infrastructure implementation projects, service setup, and service transitions.
Communicate & understand clients requirements.
Good in formulating pragmatic IT solutions to deliver more cost-effective customer solutions.
Managed team and customer for successful implementation of IT projects.
Ensuring customer requirements are met a levels of quality/operability standards are consistently in line with
customer IT - FMS SLA and internal OLA.
DHL Worldwide Express Ltd. Mumbai, India Apr 2004 to Dec 2008
IT Business System Analyst / Helpdesk Supervisor
First level support to regional team for country e-commerce applications on the country central server.
Plan, deploy, implement, integrate Data & quality of Application are as per the standards set by regional (APAC)
Service Level Agreement with country for E-commerce Applications.
Manage & Monitor outsourced IT- FMS for EUS (End User Support), IT vendors SLA & In-house Datacenter
uptime
Budgeting, Monitoring & Managing Software Licenses & Hardware Inventory for country.
DHL Worldwide Express Ltd. Mumbai, India Unix System Admin Oct 1997 to Mar 2004
TATA Liebert Ltd. Mumbai, India System Assistant Jul 1994 to Apr 1997
PERSONAL DATA