Winnys Meals Customer Survey Questionnaire (Bar Customers)

To serve our customers better, we would like to understand our customers better. Please take a few minutes to
complete this questionnaire as accurately as possible. Your response will be completely anonymous.
1. What age range do you fall under?

18 - 29 years old 45 55 years old >66 years old

30 44 years old 56 65 years old
2. What is your gender?

Male Female
3. What is your marital status?

Single Married
4. Where do you live?

Within FESTAC Outside FESTAC

5. What best describes your occupation? (Please tick only one option)

Creative Arts Marketing/Sales Accountant/Financial Middle Manager Entrepreneur/Business

Services
Lawyer Doctor Military Senior Manager Police Officer
Consultant Secretary/PA Engineer Artist/Designer Civil Servant
Homemaker Teacher/Lecturer Insurance/Stockbroker Politician Other
6. What is your employment status?
Self-Employed Employee Student Will not specify

7. What new service offerings would you like to see Winnys Meals offer? (Please circle the number
corresponding to your view/answer - circle one number only please)
Strongly Disagree Somewhat Somewhat Agree Strongly
Disagree Disagree Agree Agree
Supermarket 1 2 3 4 5 6
Coffee Bar, Workspaces & 1 2 3 4 5 6
Meeting/Seminar Rooms
Air-conditioned Lounge/Bar (where 1 2 3 4 5 6
Premier League matches can be
watched)
Laundry 1 2 3 4 5 6
Gym 1 2 3 4 5 6
Other (Please Specify)

8. Please circle the number corresponding to your view/answer - circle one number only please

Strongly Disagree Somewhat Somewhat Agree Strongly

Disagree Disagree Agree Agree
Winnys Meals has a good brand image 1 2 3 4 5 6
I like the restaurant ambience (lighting, 1 2 3 4 5 6
colour scheme, seating arrangements,
toilet facilities etc.)
I like the quality and consistency of food 1 2 3 4 5 6
The location of the restaurant is convenient 1 2 3 4 5 6
I like the variety of items on the menu 1 2 3 4 5 6
Staff are courteous and efficient when 1 2 3 4 5 6
providing services.
I am overall satisfied with Winnys Meals 1 2 3 4 5 6

9. Other Comments (if any)