2/16/2016 WorkEnvironmentSurveyWiki

WorkEnvironmentSurvey Skrivut

Mlgruppe: Medarbeidere Tema: HMS Organisasjonen

Tagger: hse hsesurvey workplaceenvironment workplacequestionnaire workenvironmentsurvey

Theworkenvironmentsurveyisamanagementtoolandaparticipationchanneltopromotea
goodworkenvironmentatNTNU.Everyotheryear,theNTNUmanagementwillplacethework
environmentontheagendawithaworkenvironmentsurvey.Theprevioussurveywascarried
outin2012,andthenextonetakesplacein2014.Allemployeesareexpectedtoparticipatein
thesurveyandcontributetothediscussionsafterwards:Whathaveweachievedsincethelast
survey,andwhatshouldwedotofurtherdeveloptheworkenvironmentatourunit?

NorskversjonArbeidsmiljunderskelse

Lookingforsomethingelse?Topicpageabouthealthandsafety|Pageslabeledwithhse

TableofContents[]
1.Aimsofthesurvey
2.Annualcyclefortheworkenvironmentsurvey

3.Aboutthesurvey
4.Practicalinformationabouttheelectronicsurvey
5.Howtheresultsareusedconfidentiality
6.TheARKsurvey(WorkEnvironmentandClimateSurvey)
7.Followupafterthesurvey
8.Resultsfromthesurvey

9.Toolboxformanagersandsafetyrepresentatives
a.Beforethesurvey

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b.Followupmeeting

c.Reportofmeasures
10.ARKwebsiteWorkEnvironmentandClimateSurvey

11.Helpformanagersandemployees
12.ContactpersonsatNTNU

13.ContactpersonsattheFaculties,MuseumandUniversityAdministration

Aimsofthesurvey#
Paramountobjective

Overviewofhowemployeesseetheirworkenvironmentatalllevelsoftheorganization.
Basisforstrategicworkenvironmentinitiativesandorganizationaldevelopmentmeasuresattheunits,
theirsuperiorlevelandatorganizationallevel.

Effectorientedobjectives

Allmanagershaveencouragedtheiremployeestoparticipateinthesurveyintheautumn2014.
Theunitshavemadeimprovementsinpriorityareassincethepastsurvey.
Allunitshavecarriedoutfollowupmeetingsaboutresultsandmeasuresinspring2015.
Ongoingdialoguebetweensuperiorlevelandlocalunitsaboutfollowupmeasuresin2015.

Annualcyclefortheworkenvironmentsurvey#
Autumn2014

Organizationalunitstobeusedinthesurveyaredeterminedby1September.
Backgroundinformation(FaktaARKI)filledoutbymanagerandsafetyrepresentative117October.
Surveysentbyemailtoallemployees4Novemberwithdeadline25November.

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ResultsfromNTNUaremadepublicinJanuary.

Spring2015

FollowupmeetingsatlocalunitsinFebruaryMarch:theresultsarepresentedandimprovement
areasidentified.Actionplansaredevelopedandimplemented.
Evaluationandactionplanreport(FaktaARKII)isfilledoutbymanagerandsafetyrepresentative7
24April.
Beforesummer,theprocessisevaluatedatFaculty,UniversityAdministrative,andNTNUlevels.
Superiorlevelhasanongoingdialoguewithitsunitsaboutfollowupmeasuresin2015.

Aboutthesurvey#
TheWorkEnvironmentSurveyisatemperaturereadingoftheworkenvironmentatNTNUs
organizationalunits.Employeesaregivenanopportunitytotellhowtheyaredoingatwork.

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Themainthemesofthesurveyare:

Interpersonalrelationsinmyunit
relationswithmanagement
howthebalancebetweenjobdemandandresourcesaffectsyourhealth
yourrelationshipwithyourjob

Themanagerisresponsibleforthefollowupofthesurveyincollaborationwiththesafety
delegateandemployees.

Practicalinformationabouttheelectronicsurvey#
ThesurveyincludesallemployeeswhoseprimaryworkplaceisatNTNU,definedashavinga
minimumof40%positionatNTNU.AttheFacultyofMedicine,adjunctacademicstaffisalso
invitedtoparticipate.

EmployeesreceiveanemailfromRectorafewdaysbeforethesurveycallingontheir
participation.Tuesday4Novemberemployeesreceiveapersonallinktothesurveybyemail
fromarkkontakt@ntnu.no.Donotsharethelinkwithothersasthismayleadtomoreanswers
inyournameinwhichcaseyouranswerwillbedeleted.Incaseyoudidnotreceivetheemail
orhavedifficultieswiththelink,contacttheFaculty/UniversityAdministration(seecontact
personsbelow).

Surveydeadline:25November2014.Thesurveytakes1530minutesandmustbeanswered
inonesession.

Reservetimetoanswerthesurveywithoutinterruption.Duetosafetyprecautions,interim
storageofthesurveyisnotpossible.Furthermore,browserstendtoclosethesurveyafter
aboutanhour.InternetExplorerworksthebest.NotethatthesurveyisnotsupportedbyApple
Zafari,thusAppleusersshoulduseFirefox,Operaoranotherbrowser.

Ifyouneedmoretimetothinkthroughthequestions,youmayprintoutthesurveyandenter
theanswerselectronicallyafterwards.

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Toobtainthemostadequateimpressionoftheunit,itisimportantthateveryonetriesto
answerallquestionsevenifsomeofthemmayseemstrangeoroverlapping.Thissaiditis
possibletoskipaquestionwhichclearlyisnotrelevanttoyourworksituation.

Ifyouwoldlikeacopyofyouranswers,youmaystorethesurveyonyourlocalcomputeror
printitoutbeforeyousendit.

Howtheresultsareusedconfidentiality#
Howthesurveyiscarriedout,aswellastheusageandstorageofdata,isapprovedby
NorwegianDataProtectionOfficialforResearch(Norsksamfunnsvitenskapeligdatatjeneste,
NSD).NSDsetshighstandardsfordatasafetyandprotectionofpersonsensitiveinformation:

Whilethesurveyisongoing,responseratedevelopmentistheonlyinformationwemayhaveaccess
to.
Whenthesurveyisclosed,thelinkbetweenpersonandanswerwillbedeleted.
Itisnotpossibletotakeoutresultswithlessthanfourrespondents.Backgroundvariablessuchas
genderandage,willonlybeusedatFacultyandNTNUlevels.
DepersonalizeddatafromthesurveyaretransferredtoaresearchdatabaseoperatedbyNTNU
HUNT.Datausageissubjecttostrictrequirementsrelatingtoprivacyandresearchrelevance.The
databaseoffersNTNUtheopportunitytocompareresultsovertimeandagainstthehighereducation
institutionsinthedatabase.

NTNUwillreceiveresultsforeachparticipatingorganizationalunit.

TheNTNUresultsarepublishedontheNTNUwebsite.
ResultsofFacultiesandAdministrativeDivisionsarediscussedinmanagementgroups,facultyboards
andLocalLiaisonCommittees(LOSAM).
Theresultsofthelocalunitsarehandedoutonpaperatthefollowupmeetings.

AllresultsarefiledintheNTNUarchiveephortewithlimitedaccessforNTNUmanagement
only

TheARKsurvey(WorkEnvironmentandClimateSurvey)#
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NTNUusesthenationalWorkEnvironmentandClimateSurveyARKArbeidsmiljog
klimakartlegging.Thesurveyisdevelopedbyandfortheuniversitysector.Inadditionto
NTNU,sofar14institutionsuseARK,includingtheuniversitiesofOslo,Bergen,Tromsand
Agder.Thisimpliesthatweinadditiontomeasuringourowndevelopment,wemaycompare
ourresultsagainstthenationaldatabase.

Anationalsteeringcommitteeisresponsibleforthefurtherdevelopmentofthesurvey.Itwas
revisedin2013basedonexperiencefromNTNUandscientificvalidationofthequestions.

Themostimportantchangesare:

scalesareharmonizedtomakeiteasiertoassessthestatements,
statementsaresimplifiedtomakethemmorequicklycomprehensible,and
statementswhichbyexperiencedidnotwork,orwhichbyvalidationprovedtobeoverlapping,have
beentakenoutorreplacedbyothers.

Duetodatasafetyprecautions,ithasnotbeenpossibletoaccommodateNTNUsrequestto
allowrespondentsaccesstointerimstorageofthesurvey.

Survey

Followupafterthesurvey#
Themanagerisresponsibleforthefollowupofthesurveyincollaborationwiththesafety
representative.SupportstaffattheFaculty/UniversityAdministrationassistsinplanningthe
followupmeeting.

Allemployees(alsothosewhodidnotparticipateinthesurvey)shallbeinvitedtothefollowup
meeting.Agendaofthefollowupmeeting:

gothroughtheresultsofthesurvey
discussresultsandworkenvironment
identifydevelopmentareas

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BeforeEaster,themanagershallinitiateprocessestoidentifyrelevantmeasuresinthe
selecteddevelopmentareas.Thismaytakeplaceatthefollowupmeeting,atalater
meeting/seminarorbyothermeans.

Themanagerandsafetyrepresentativefillouttheevaluationandactionplanreport
(FaktaARKII)by24April.

EvaluationandactionplansarediscussedattheFacultiesandintheUniversityAdministration
withtheaimtoconsiderjointmeasuresortheneedforassistanceinlocaldevelopment
processes.Evaluationandlearningwithregardtofuturesurveys,isalsoimportant.Followup
ofthesurveywillbediscussedinRectorsDialogueMeetingsandbecoveredintheAnnual
HSEStatusReports.

Resultsfromthesurvey#
NTNUresults2014(inNorwegianonly).

NTNUresults2012presentation(inNorwegianonly)

Toolboxformanagersandsafetyrepresentatives#
Themanageristoinvolvethesafetyrepresentativeinthepreparationandfollowupofthe
survey,aswellasreportingandevaluation.TheyshallfillouttheformsFaktaARKIandII
together.Atunitswithmoresafetyrepresentative,theyselectonewhoshallrepresentthemin
theARKprocess.Whenseveralunitsshareonesafetyrepresentative,therepresentativeand
deputyareencouragedtoshareresponsibilityfortheunitsbetweenthem.

Beforethesurvey#
BackgroundinformationformabouttheunitFaktaARKI(inNorwegianonly)
Informationtoemployeesattheunit(pdf)presentationsformanagersinEnglish
Informationtoemployeesattheunit(pptx)
WorkEnvironmentSurvey(Englishversion)Sprreunderskelsentilansatte(Norwegianversion)

Followupmeeting#

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Checklistforplanningoffollowupmeeting(ppt)(inNorwegianonly)
Planningthemeeting(ARKveiledningshefteinNorwegianonly)
Presentationofsurveyresults(.ppt)(exampleinNorwegianonly)
Handlingunacceptablebehaviour,harassmentandconflicts

Reportofmeasures#
Templateforaction(.pptx)(inNorwegianonly)
EvaluationandactionplanreportformFaktaARKII(inNorwegianonly)

ARKwebsiteWorkEnvironmentandClimateSurvey#
TheWorkEnvironmentandClimateSurvey(Arbeidsogklimaunderskelsen,ARK)is
developedbyandfortheuniversitysector.ARKisacomprehensivetoolfordevelopmentof
thepsychosocialworkenvironmentinacademicinstitutions.Thetoolboxincludes:

Thesurvey(KIWESTKnowledgeIntensiveWorkEnvironmentSurveyTarget)
Aformtocollectbackgroundinformationfromtheunits(FaktaARKI)
Adatabaseforstorageofdatafromparticipatinginstitutions
Astandardpresentationofresultsandarecommendedmodelforfollowupmeetings
Aformforevaluationandactionplanreports(FaktaARKII)
Courses,counsellingandexchangeofexperiencebetweenparticipatinginstitutions

ARKwebsite(inNorwegianonly).

TheARKinterventionprogrammeWho,What,How

Helpformanagersandemployees#
OccupationalHealthService(Bedriftshelsetjenesten)independentassistancetomanagers
andemployees.

HSEDivision(HMSavdelingen)organisationalandpsychosocialworkenvironment.

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Whistleblowing(varsling)reportcasesofvictimizationandharassment.

ContactpersonsatNTNU#
Management:

DirectorofHSEAnneBethHolte|DirectorofHRDivisionArneKr.Hestnes

Coordination:

KristinWergelandBrekke,RectorsStaffforOrganization

Coregroup:

LinnRaschAune|RoarEriksen|HildeApneseth(HSEDivision)
GryJordetKibsgaard|KariRuesltten(HRDivision)

ContactpersonsattheFaculties,MuseumandUniversityAdministration#
AB:AnneJrgensenBruland,HRSection

DMF:MortenCarlson,HRSection

HF:KarinHansen(seMaritSkarholt),HRSection

IME:AnneKristinBratseth(CathrineHaugan),HRSection

IVT:IngvildN.Fuglem(EvaTereseVoldhagen),HRSection

NT:TrudeGjersvold,(OddnySagmo),HRSection

SVT:MereteThorsvik,HRSection

VM:ChristenTorvik,HRGroup

FADM:KristinWergelandBrekke(UniversityAdministration)|JensPetterNygrd(LOSAM
E)|MaikenHoskelsen(LOSAMONF)|GudveigBersvendsen(LOSAMUL)

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